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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851278 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851278 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17278 Views
  • 3 replies
  • 0 likes
  • 17278 Views
  • 3 replies
  • 0 likes

Music playlist half available

Hello blokes, I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and artist) and it's able to play. It's like someone is messing...

  • Visitor
  • Hello blokes,   I've just noticed today that a majority of my songs on an old playlist are grayed out, but if I search for the song individually, I find it (with a slightly different title and...
  • gioviskius
  • Casual Listener
  • 815 Views
  • 4 replies
  • 0 likes
  • 815 Views
  • 4 replies
  • 0 likes

Notification on the icon

Hi What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing, but it's starting to get realy annoying. Would appreciate ...

  • Newbie
  • Hi   What does this notification mean? It appered recently and I can't get rid of it. I've looked through the app but I haven't found anything, I sure it something very simpel that I'm missing...
  • Jon_UK
  • Roadie
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

New phone - copying all com.spotify.music folder

Hello, I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location. However i am still asked for password.If all fodlers are the same, shouldn't the new phone login without asking a passw...

  • Newbie
  • Hello,   I got a new phone, thus i have transferred all folders under com.spotify.music to my new phone, in the same exact location.  However i am still asked for password. If ...
  • jsannn
  • Community Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Solved!! Can't log in to android app

Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.

  • Newbie
  • Hi, im not able to log in to android app since last week. Via Web browser it works fine. Contacted Spotify support but no reply.
  • magdachu
  • Newbie
  • 8605 Views
  • 8 replies
  • 2 likes
  • 8605 Views
  • 8 replies
  • 2 likes

Now Playing Screen - No shuffle/loop option?

I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I mainly listen to a playlist on shuffle but occasionally...

  • Casual Listener
  • I noticed yesterday that the shuffle/loop buttons on the Now Playing screen of the Android mobile app v8.4.45.633 armV7 are no longer present. This kinda screws with how I use Spotify, in that I...
  • 653 Views
  • 0 replies
  • 12 likes
  • 653 Views
  • 0 replies
  • 12 likes

Spotify turns off after leaving the app

I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soon as i close the app the music stops and i can't he...

  • Newbie
  • I usually open Spotify start my mix and then close the app and i still can hear the music because there was some sort of notification that let me change the song or pause it, but know i can't, as soo...
  • songassistant
  • Composer
  • 3661 Views
  • 2 replies
  • 1 likes
  • 3661 Views
  • 2 replies
  • 1 likes

cant get back, beta for spotify

cant get back my spotify beta version on my andriod. is there another beta version?

  • Newbie
  • cant get back my spotify beta version on my andriod. is there another beta version?
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Solved!! [Android] Can't load Home and Artist pages

I am using version 8.4.44.643 and Android 7.1.2.I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM.When I am trying to open Home/Artists pages it says "You're Offline. Please conne...

  • Casual Listener
  • I am using version 8.4.44.643 and Android 7.1.2. I tried everything from cleaning app data and reloging into account to completely wipeing my device and reinstalling ROM. When I am trying to open H...
  • cloudyd3
  • Casual Listener
  • 3851 Views
  • 3 replies
  • 0 likes
  • 3851 Views
  • 3 replies
  • 0 likes

App Requires Data Clear if Logged Out While Offline

Steps to Reproduce:1. Login successfully.2. Enable Offline mode.3. Close app and reboot device.4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I experience this issue on every reboot because of the Android...

  • Casual Listener
  • Steps to Reproduce: 1. Login successfully. 2. Enable Offline mode. 3. Close app and reboot device. 4. The app must now be in a logged-out state. I'm not entirely sure how to accomplish this - I e...
  • songassistant
  • Composer
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Bluetooth Connection Doesn't Play Sound

Hi guys. I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet. I've just purchased a new OnePlus 5 and decided to start giving Spotify a go over Google Play. When I connect via Bluetooth...

  • Newbie
  • Hi guys.    I've searched on this topic and although there are a few threads I haven't come across an actual solution for it yet.    I've just purchased a new OnePlus 5 and de...
  • Hellbilly
  • Newbie
  • 4538 Views
  • 2 replies
  • 1 likes
  • 4538 Views
  • 2 replies
  • 1 likes

PROBLEM WITH DOWNLOADS

Hello, I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an android smartphone and even I´ve erased the memory but it doesn´t ...

  • Newbie
  • Hello,   I´ve got an spoty premium account and when I try to download a playlist, the % of the downloads gets stuck. I´ve tried with different playlist but the problem persist. I got an androi...
  • songassistant
  • Composer
  • 203 Views
  • 1 replies
  • 1 likes
  • 203 Views
  • 1 replies
  • 1 likes

Spotify says I'm offline

Hi to everyone! Spotify after the latest update in the search section says that I'm offline and I cannot search a song . In the home section also says that something went wrong and I have to try again. I' premium user and I have never use any crack a...

  • Casual Listener
  • Hi to everyone!   Spotify after the latest update in the search section says that I'm offline and I cannot search a song . In the home section also says that something went wrong and I have to...
  • ntinosterpsis
  • Casual Listener
  • 278 Views
  • 2 replies
  • 1 likes
  • 278 Views
  • 2 replies
  • 1 likes

Solved!! Code

Logic presale tickets are asking for a code from spotify I can not find it.

  • Casual Listener
  • Logic presale tickets are asking for a code from spotify I can not find it.
  • phan_times
  • Community Legend
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

Guardar album sin tener canciones sueltas

Buenas tardes¿Se puede guardar un album como favorito sin tener todas sus canciones sueltas en la biblioteca de canciones? Es decir, tenerla solo en "albumes" Gracias!!!

  • Newbie
  • Buenas tardes ¿Se puede guardar un album como favorito sin tener todas sus canciones sueltas en la biblioteca de canciones? Es decir, tenerla solo en "albumes"   Gracias!!!
  • ab-995
  • Composer
  • 1479 Views
  • 1 replies
  • 2 likes
  • 1479 Views
  • 1 replies
  • 2 likes

Problemas al reproducir listas (android)

Buen dia.De nuevo con otro problemita de spotify. 1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas aparecen en color gris, al parecer es por que faltan canciones, la v...

  • Visitor
  • Buen dia. De nuevo con otro problemita de spotify.   1. En varias ocaciones cuando me encuentro offline, (con mis listas descargadas) al intentar ingresar a determinadas listas algunas a...
  • 2131756211
  • Newbie
  • 4155 Views
  • 6 replies
  • 5 likes
  • 4155 Views
  • 6 replies
  • 5 likes

tidak bisa login

Kenapa ya saya kalo mau masuk ke akun spotify menggunakan facebook tidak bisa. Padahal saya tau email dan passwordnya. Dan tetap gak bisa

  • Newbie
  • Kenapa ya saya kalo mau masuk ke akun spotify menggunakan facebook tidak bisa. Padahal saya tau email dan passwordnya. Dan tetap gak bisa
  • radiefrmdna
  • Newbie
  • 16804 Views
  • 10 replies
  • 5 likes
  • 16804 Views
  • 10 replies
  • 5 likes

UI / Update question

Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it on and off, didn't try it though. A couple of hours...

  • Newbie
  • Hi! When I open the Spotify app today (Android, not sure if it got a recent update or not) I noticed a new UI which looked kind of cool. I also remember having seen a toggle in settings to switch it ...
  • ma_marquezini
  • Composer
  • 474 Views
  • 1 replies
  • 0 likes
  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play the music

For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics

  • Newbie
  • For some reason i can't open my playlist and or i go to the songs that i liked... 10 sec into the song the music just stops and that's for all my musics
  • Julianobadera
  • Newbie
  • 286 Views
  • 2 replies
  • 0 likes
  • 286 Views
  • 2 replies
  • 0 likes

Superuser Contribution Login Failed

I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.

  • Newbie
  • I can log in on desktop, but I cannot on my android, as it says either the username or password is incorrect. I have changed password multiple times and also made a new account and all- to no avail.
  • Tessadog12
  • Newbie
  • 895 Views
  • 3 replies
  • 0 likes
  • 895 Views
  • 3 replies
  • 0 likes