Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394888 Views

546 replies

35 likes

Account
Free
  • 394888 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8396 Views

0 replies

7 likes

  • 8396 Views
  • 0 replies
  • 7 likes

Superuser Contribution App try download my music all time

PlanPremiumCountryMéxicoDeviceMoto Z XT1650-03Operating System Android 7.1.1 My Question or Issue all time the app try download my music (when all my music is download done), i can see the download icon in notification bar, from 1 to 4 seconds

Newbie

Plan Premium Country México Device Moto Z XT1650-03 Operating System   Android 7.1.1  My Question or Issue   all time the app try download my music (when all my music is dow...

SergioDavid

Roadie

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Skip/Pause/Play not working via Bluetooth in my car

Hello, I am struggeling with the audio playback in my car (Seat Leon ST FR 2016). I enjoy listening to my Spotify playlists while driving very much and everything worked great until an uncertain point. Since then, the Skip, Pause and Play-function on...

Casual Listener

Hello,   I am struggeling with the audio playback in my car (Seat Leon ST FR 2016). I enjoy listening to my Spotify playlists while driving very much and everything worked great until an ...

StarGeneral

Casual Listener

1459 Views

1 replies

1 likes

  • 1459 Views
  • 1 replies
  • 1 likes

Spotify starts playing after using S Voice or making a Call on Gear S3

PlanPremiumCountry NetherlandsDeviceSamsung Gear S3 FrontierOperating SystemTizen 3.0.0.2 My Question or IssueAfter using S Voice or making a call Spotify thinks it needs to start playing.This is after I have paused the music and have done something ...

Newbie

Plan Premium Country  Netherlands Device Samsung Gear S3 Frontier Operating System Tizen 3.0.0.2   My Question or Issue After using S Voice or making a call Spotify thinks it need...

864 Views

0 replies

6 likes

Gear S3
microphone
  • 864 Views
  • 0 replies
  • 6 likes

Unfortunately, Spotify has stopped ERROR!!!!!!

PlanPremiumCountry EnglandDeviceAcer TabletOperating SystemAndroid My Question or Issue I've had Spotify premium for a good while now with no issues. All of sudden I am getting this error which effectively closes Spotify. I uninstalled and installed,...

Casual Listener

Plan Premium Country  England Device Acer Tablet Operating System Android   My Question or Issue  I've had Spotify premium for a good while now with no issues. All of sudden ...

Vics4life

Casual Listener

629 Views

2 replies

0 likes

  • 629 Views
  • 2 replies
  • 0 likes

Daily mix doesn't change daily anymore

PlanPremiumCountryUKDeviceS8, Macbook Pro, PCOperating System Android Oreo, Windows 10, Mojave My Question or Issue My daily mix doesn't change daily anymore. Heck it hasn't changed in months, maybe once this year.

Regular

  Plan Premium Country UK Device S8, Macbook Pro, PC Operating System  Android Oreo, Windows 10, Mojave   My Question or Issue  My daily mix doesn't change daily a...

SunnyGates

Gig Goer

7844 Views

4 replies

1 likes

  • 7844 Views
  • 4 replies
  • 1 likes

Search not working - ruined my party

PlanPremiumCountryUK DeviceGalaxy S8 Operating SystemAndroid My Question or IssueSearch not working. Defeats the object of subscribing to Spotify. Ruining my gathering

Newbie

Plan Premium Country UK   Device Galaxy S8   Operating System Android   My Question or Issue Search not working. Defeats the object of subscribing to Spotify. Ruining my ga...

Loxer

Community Legend

406 Views

1 replies

1 likes

  • 406 Views
  • 1 replies
  • 1 likes

Search bar does not work

PlanPremiumCountry UsDeviceSamsung Galaxy 6 Operating SystemAndroid My Question or Issue The search function does not work. It just gives me an error. I already uninstalled and reinstalled the app but it did not help. When I searched for this problem...

Newbie

Plan Premium Country  Us Device Samsung Galaxy 6  Operating System Android    My Question or Issue  The search function does not work.  It just gives me an err...

Loxer

Community Legend

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Search function not working

PlanPremiumCountry UKDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid v7 My Question or Issue Same as many have had before, search function is not working, it worked just a few days ago with no problems. Its over Wifi, as I don't stream music much...

Regular

Plan Premium Country  UK Device Samsung Galaxy S6 Edge Operating System Android v7   My Question or Issue  Same as many have had before, search function is not working, it wo...

rekt_orion

Regular

2593 Views

10 replies

2 likes

  • 2593 Views
  • 10 replies
  • 2 likes

[Android] Does my SD Card have to be formatted so I can change the storage?

My Question or IssueI'm trying to change the storage to my SD Card, but when I change it, I get a message saying that the disk is full, when there's 31GB left on the SD Card, or it just stops downloading my music. I've tried deleting the data from Sp...

Casual Listener

My Question or Issue I'm trying to change the storage to my SD Card, but when I change it, I get a message saying that the disk is full, when there's 31GB left on the SD Card, or it just stops downl...

Jpuen1

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Download via mobile provider default on after update

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone! PlanPremiumCountry The Netherlands DeviceSamsung Galaxy 7, Android 8Opera...

Casual Listener

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone!    Plan P...

Alfredo

Roadie

721 Views

3 replies

0 likes

  • 721 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution No control on lock screen on Android 8.1.0

I have no Spotify control on lock screen on my Nokia 8. I have contacted Nokia support, who unfortunately has not been able to find a clear explanation of the problem.

Casual Listener

I have no Spotify control on lock screen on my Nokia 8. I have contacted Nokia support, who unfortunately has not been able to find a clear explanation of the problem.    

Alfredo

Roadie

1828 Views

3 replies

0 likes

  • 1828 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saved songs being deleted and disapearing

PlanPremiumCountry IsraelDeviceGalaxy s7Operating system Android Oreo My Question or Issue I have something like 4000 songs saved in phone. sometimes i see that songs that i saved in the past are now there and that i need to save them again! if i can...

Casual Listener

Plan Premium Country  Israel Device Galaxy s7 Operating system  Android Oreo   My Question or Issue  I have something like 4000 songs saved in phone.  sometimes i ...

Alfredo

Roadie

631 Views

3 replies

0 likes

  • 631 Views
  • 3 replies
  • 0 likes

Superuser Contribution Skipping songs on device

Hi,Im using the premium app on an LG V20, and I seem to get a weird bug with the playlist that im currently listening to. As I listen to songs on the phone, I cant skip more than 2-3 songs (skipping like swipping left to the next song), after the thi...

Casual Listener

Hi, Im using the premium app on an LG V20, and I seem to get a weird bug with the playlist that im currently listening to. As I listen to songs on the phone, I cant skip more than 2-3 songs (skippin...

Alfredo

Roadie

1584 Views

5 replies

0 likes

  • 1584 Views
  • 5 replies
  • 0 likes

BMW Connected Drive Android Issues

Hi!I have the following:BMW 330e /w connected drive (2018) and no pending SW updatesSamsung s8 (no pending SW updates) With the following problems:The onboard spotify app - Changing to next song gives random songThe spotify menu is working 50% of the...

Casual Listener

Hi! I have the following: BMW 330e /w connected drive (2018) and no pending SW updates Samsung s8 (no pending SW updates)   With the following problems: The onboard spotify app - Changing ...

nsayeed

Newbie

38323 Views

47 replies

8 likes

  • 38323 Views
  • 47 replies
  • 8 likes

Spotify app doesn't work Saturday nights

DeviceOnePlus 3TOperating SystemAndroid Oreo My Question or IssueOn the past 3 Saturdays (this one, 16th June included), the Spotify app decides not to function for a few hours. When I try to use it after it was opened in background, it doesn't do an...

Casual Listener

Device OnePlus 3T Operating System Android Oreo   My Question or Issue On the past 3 Saturdays (this one, 16th June included), the Spotify app decides not to function for a few hours....

updownsuite

Newbie

893 Views

1 replies

2 likes

  • 893 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify and shazam integration in south africa

PlanPremiumCountry South AfricaDeviceHuawei Y6 proOperating SystemAndroid 5.1 My Question or Issue are Spotify and shazam integrated in south africa? as shazam does not offer spotify to connect to, so that it can send tracks I shazam to spotify

Newbie

Plan Premium Country  South Africa Device Huawei Y6 pro Operating System Android 5.1   My Question or Issue  are Spotify and shazam integrated in south africa? as shazam does...

SergioDavid

Roadie

553 Views

1 replies

1 likes

  • 553 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Über Mobilnetzwerk herunterladen

Hallo, obwohl ich auf meinem MotoG5 / Android 7.0 bei den Einstellungen "Über Mobilnetzwerk herunterladen" deaktiviert habe, werden große Datenmengen geladen. Letzten Monat waren es ca. 180MB. Kann es sein, dass beim Abbruch der WLAN-Verbindung ein b...

Casual Listener

Hallo,   obwohl ich auf meinem MotoG5 / Android 7.0 bei den Einstellungen "Über Mobilnetzwerk herunterladen" deaktiviert habe, werden große Datenmengen geladen. Letzten Monat waren es ca. 180M...

SergioDavid

Roadie

3766 Views

2 replies

0 likes

  • 3766 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play local files on Samsung Galaxy S7

PremiumNetherlands DeviceSamsung Galaxy S7, MacBook Air (Early 2015)Operating SystemSamsung: Android, MacBook: macOS High Sierra (Version: 10.13.6) I have followed a guide to be able to play local files on my mac. I tried to download it on to my phon...

Newbie

  Premium Netherlands   Device Samsung Galaxy S7, MacBook Air (Early 2015) Operating System Samsung: Android, MacBook: macOS High Sierra (Version: 10.13.6)    I have foll...

SergioDavid

Roadie

579 Views

1 replies

0 likes

Android
local files
Local files for Spotify Mobile
  • 579 Views
  • 1 replies
  • 0 likes

New Interface?

PlanPremiumCountry TurkeyDevice:Samsung Galaxy Grand Prime PlusOperating SystemAndroid 6.1 My Question or Issue I saw spotify interface is different on my brother's phone. It' s too different. Why? I am using latest version of Spotify, prsmium plan. ...

Casual Listener

  Plan Premium Country  Turkey Device:Samsung Galaxy Grand Prime Plus Operating System Android 6.1   My Question or Issue  I saw spotify interface is different on my bro...

thecrazyninja

Casual Listener

677 Views

3 replies

0 likes

  • 677 Views
  • 3 replies
  • 0 likes

Newest Update 7/18/18 killed all the speakers except front!

PlanFree/PremiumCountryUSADeviceGoogle PixelOperating SystemAndroid Oreo My Question or IssueAfter the latest Spotify update on 7/18/18, when on BT, car radio only plays thru front speakers...no rear, mids, or sub... completely annoying. Any help wou...

Newbie

Plan Free/Premium Country USA Device Google Pixel Operating System Android Oreo   My Question or Issue After the latest Spotify update on 7/18/18, when on BT, car radio only plays...

Loxer

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes