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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6786 Views

0 replies

7 likes

  • 6786 Views
  • 0 replies
  • 7 likes

Last.fm integration

Using a Galaxy S6 edge, the option to scrobble to Last.fm has disappeared from settings. I was scrobbling in the morning and by lunch I no longer could. I know there have been all kinds of problems with integration since they launched but does anybod...

Casual Listener

Using a Galaxy S6 edge, the option to scrobble to Last.fm has disappeared from settings. I was scrobbling in the morning and by lunch I no longer could. I know there have been all kinds of problems w...

razvan42

Newbie

1197 Views

3 replies

1 likes

  • 1197 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution separate option for deleting only the cache music

Can we have a separate option for deleting only the cache music for Android? I don't want to delete the music i specifically downloaded, when i actually only need to delete the cache data that is clogging up my storage. Thanks

Visitor

  Can we have a separate option for deleting only the cache music for Android? I don't want to delete the music i specifically downloaded, when i actually only need to delete the cache data tha...

user-removed

Not applicable

2719 Views

2 replies

0 likes

  • 2719 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify constantly "ducking" when there are no notifications

PlanPremiumDeviceLG Stylo 3Operating SystemAndroid 7 My Question or IssueEverytime I listen to my spoitify app on my phone it will randomly "duck" the music like I am getting a notification or a navigation announcement, except that I'm not. Navigatio...

Newbie

Plan Premium Device LG Stylo 3 Operating System Android 7   My Question or Issue Everytime I listen to my spoitify app on my phone it will randomly "duck" the music like I am gettin...

Gizan

Newbie

2762 Views

2 replies

3 likes

  • 2762 Views
  • 2 replies
  • 3 likes

Superuser Contribution Playing from playlist of "ecc ecc"

I bought 3 months spotify premium today, and when i listen to a playlist it keep saying "listen to playlist (name of playlist) of (these numbers and letters that you can see in the image below)... there is any way i can remove them? They are really a...

Newbie

I bought 3 months spotify premium today, and when i listen to a playlist it keep saying "listen to playlist (name of playlist) of (these numbers and letters that you can see in the image below)... th...

SergioDavid

Roadie

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay still on when setting turned off

I'm a premium subscriber, running Oreo 8.1, and I despise autoplay. The darn thing won't turn off. Even when the setting is switched off. I've seen threads with this issue dating back over a year and a half. Not a good way to treat paying customers.

Newbie

I'm a premium subscriber, running Oreo 8.1, and I despise autoplay. The darn thing won't turn off. Even when the setting is switched off.   I've seen threads with this issue dating back over a...

SergioDavid

Roadie

886 Views

1 replies

0 likes

  • 886 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant change my songs if i dont have internet

I am a premium user and sometimes i don´t have a internet connection, when that happens i can´t change the songs in my playlist doesn´t matter if the playlist was colaborative or is a playlist creatred by my self

Casual Listener

  I am a premium user and sometimes i don´t have a internet connection, when that happens i can´t change the songs in my playlist doesn´t matter if the playlist was colaborative or is a playlis...

Alfredo

Roadie

663 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify Bluetooth

PlanPremiumCountryUSADevicePixel and iPod touch My Question or Issue Within the past 2 weeks Spotify has become unusable while driving to work. My Pixel and iPod touch are both experiencing the same issue and I have taken the same troubleshooting ste...

Newbie

  Plan Premium Country USA Device Pixel and iPod touch     My Question or Issue  Within the past 2 weeks Spotify has become unusable while driving to work. My Pixel and ...

SergioDavid

Roadie

881 Views

1 replies

0 likes

  • 881 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja reproducir canciones , (Esta cancion no esta disponible)

No puedo reproducir ni buscar ciertas canciones.PlanPremiumCountry EspañaDeviceXiaomi Mi5Operating SystemAndroid Nougat My Question or Issue Como puedo hacer que vaya.

Newbie

No puedo reproducir ni buscar ciertas canciones. Plan Premium Country  España Device Xiaomi Mi5 Operating System Android Nougat   My Question or Issue  Como puedo hacer que ...

SergioDavid

Roadie

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autostart after S Voice on Gear S3

PlanPremiumCountryGermanyDeviceSamsung Gear S3Operating SystemTizen 3.0 My Question or IssueHi There. If I use S Voice on my Gear S3, spotify starts to play music automatically.Does anyone got the same problem and may fixed it?

Newbie

Plan Premium Country Germany Device Samsung Gear S3 Operating System Tizen 3.0   My Question or Issue Hi There.  If I use S Voice on my Gear S3, spotify starts to play music auto...

SergioDavid

Roadie

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth in car - next, prev and track info doesn't work

PlanPremiumCountry Czech republicDeviceSony XZ PremiumOperating SystemAndroid 8.0.0 (built 47.1.A.12.179) My Question or IssueHi,when I connect my phone (Sony XZ Premium) with my car (Lexus GS) sounds works fine but next / prev buttons don't work + t...

Casual Listener

Plan Premium Country  Czech republic Device Sony XZ Premium Operating System Android 8.0.0 (built 47.1.A.12.179)   My Question or Issue Hi, when I connect my phone (Sony XZ Premi...

lxw4d-npmu_x

Casual Listener

1101 Views

4 replies

0 likes

  • 1101 Views
  • 4 replies
  • 0 likes

Automatically downloading saved songs

PlanPremiumCountryUS DeviceOnePlus 3T Operating SystemAndroid My Question or Issue Whenever I save a song or album to my library, Spotify automatically downloads them to my device. This has resulted in me reaching the maximum number of songs allowed ...

Casual Listener

  Plan Premium Country US   Device OnePlus 3T  Operating System Android    My Question or Issue   Whenever I save a song or album to my library, Spotify ...

Joe

Community Legend

3994 Views

3 replies

0 likes

  • 3994 Views
  • 3 replies
  • 0 likes

Android Factory reset

PlanFree/Premium CountryBrazil DeviceMoto g4 + Operating SystemAndroid 7.0 My Question or Issue After I done a factory reset in my Android i try instal and access my Spotify Account, when i do this i discovered that all of my playlists, favorites son...

Newbie

Plan Free/Premium   Country Brazil   Device Moto g4 +   Operating System Android 7.0   My Question or Issue   After I done a factory reset in my Android i try i...

Joe

Community Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Other musics start play in my album on mobile

PlanFreeCountry BrazilDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueHello, I´m lintening Album Atrio do Senhor but every time I´m listening, start other musics I don´t want to listen. I wou...

Casual Listener

Plan Free Country  Brazil Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Android  My Question or Issue Hello, I´m lintening Album Atr...

Joe

Community Legend

519 Views

1 replies

0 likes

  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musics of other artist begin in the middle of album Atrio do Senhor

PlanFreeCountry BrazilDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueHello, I´m lintening Album Atrio do Senhor but every time I´m listening, start other musics I don´t want to listen. I wou...

Casual Listener

Plan Free Country  Brazil Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Android  My Question or Issue Hello, I´m lintening Album Atr...

SergioDavid

Roadie

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Songs skipping and breaking like scratched CD

Almost every time I listen to my music, the tracks skip and break up randomly like they're on a scratched CD. This has happened on my free plan and still with premium. I have the latest version of the app.

Visitor

Almost every time I listen to my music, the tracks skip and break up randomly like they're on a scratched CD. This has happened on my free plan and still with premium. I have the latest version of th...

hughbetcha86

Gig Goer

2401 Views

1 replies

1 likes

  • 2401 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify stopping playback after a single track.

My Question or IssueMyself and multiple other people I know on various devices are experiencing the same issue. Regardless of whether it's radio, a selected album or a playlist Spotify is stopping playback after one track. I've unistalled and reinsta...

Newbie

My Question or Issue Myself and multiple other people I know on various devices are experiencing the same issue. Regardless of whether it's radio, a selected album or a playlist Spotify is stopping ...

SergioDavid

Roadie

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Un disliking.

PlanPremiumCountry UsaDeviceSamsung pc and macOperating SystemAndriod win 10 macos My Question or Issue Hiii. So im **bleep** off already , so im sorry but becuase of the extremly flawed design i keep mis clicking. 1 list the like dislike is 1 way an...

Newbie

Plan Premium Country  Usa Device Samsung pc and mac Operating System Andriod win 10 macos   My Question or Issue  Hiii. So im **bleep** off already , so im sorry but becuase ...

Shininggg

Newbie

814 Views

2 replies

1 likes

  • 814 Views
  • 2 replies
  • 1 likes

Why Are Lyrics Showing in English and Spanish???

Plan - PremiumCountry - U.S. Device - Operating System - Android 7.0 My Question or IssueCan anyone tell me why my lyrics are showing in English AND in Spanish? I am in the U.S and for the past year my lyrics have only shown in English, which is my p...

Casual Listener

Plan - Premium Country - U.S.   Device - Operating System - Android 7.0   My Question or Issue Can anyone tell me why my lyrics are showing in English AND in Spanish?  I am in ...

Joe

Community Legend

889 Views

2 replies

0 likes

  • 889 Views
  • 2 replies
  • 0 likes

Superuser Contribution Previously synced local files randomly unsynced

My Info: Fully updated Galaxy S8+, Premium Account, located in USA Hello everyone, my question/problem is that about a week ago I noticed that my local files that I had previously synced about 3 or 4 months ago from my laptop to my phone had unsynced...

Casual Listener

My Info: Fully updated Galaxy S8+, Premium Account, located in USA   Hello everyone, my question/problem is that about a week ago I noticed that my local files that I had previously synced abo...

SergioDavid

Roadie

974 Views

2 replies

0 likes

Songs Erasing
Songs Issues
Songs Unsyncing
  • 974 Views
  • 2 replies
  • 0 likes

Sort by album always sorts songs alphabetically

PlanPremiumCountryUSA DevicePixelOperating SystemAndroid Oreo My Question or Issue When sorting a playlist by albuym Spoyify used to sort the songs by their play order in the album - that was a great feature and it's still the case on the desktop.In ...

Regular

  Plan Premium Country USA   Device Pixel Operating System Android Oreo   My Question or Issue  When sorting a playlist by albuym Spoyify used to sort the songs by the...

Joe

Community Legend

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes