Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67562 Views
68 replies
26 likes

67562 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28936 Views
5 replies
0 likes

28936 Views
5 replies
0 likes

Superuser Contribution Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

So_Y512
Casual Listener
Plan Premium Country Poland Device LG G6 Operating System Android 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify. It stops playi...
2018-06-25 11:21:05 AM
2018-07-06 8:42:24 AM
So_Y512
Casual Listener
2290 Views
5 replies
0 likes

2290 Views
5 replies
0 likes

Offline playlist lost on Andriod SD card, fall back to internal memory.

PlanPremiumCountryBelgium DeviceSamsung A3 2017 Operating SystemAndriod Oreo (8.0.1) My Question or IssueHello again Spotify Support,I discovered for the so many times that I lost all my OFFLINE playlists. I believe this happens every time the Spotif...

inetbas
Gig Goer
Plan Premium Country Belgium Device Samsung A3 2017 Operating System Andriod Oreo (8.0.1) My Question or Issue Hello again Spotify Support, I discovere...
2018-06-27 8:52:59 AM
2018-07-06 8:03:40 AM
leroinain
Casual Listener
898 Views
2 replies
1 likes
andriod

898 Views
2 replies
1 likes

Superuser Contribution Android Galaxy S6 Edge +, Spotify, bluetooth headphones, and wifi Audio Stuttering

The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't occur on any other audio sources on my phone. Spoti...

mfv5-kh5_vutg
Casual Listener
The issue occurs when I'm using spotify android app, bluetooth headphones, and I'm on wifi. I get endless, unbearable stuttering! The only solution I have is when I turn wifi off. This issue doesn't ...
2018-06-27 3:36:19 PM
2018-07-06 3:43:31 AM
Alfredo
Roadie
974 Views
3 replies
0 likes

974 Views
3 replies
0 likes

Swipping songs on album freezes

PremiumUruguayHuawei mate 10 liteAndroid 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover but on the back let me change song with the buttons. And if i tur...

user-removed
Visitor
Premium Uruguay Huawei mate 10 lite Android 8 Every time I'm playing music on random and try to swipe on the album cover to the next song it let me do it twice and freezes the album cover...
2018-07-05 12:00:31 AM
2018-07-05 12:25:16 AM
Loxer
Community Legend
433 Views
1 replies
0 likes

433 Views
1 replies
0 likes

Shuffle Play - already have Premium

So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuffle button doesn't work, or that it only works in some cases, but ...

MaddVMilliner
Newbie
So my friend has Premium, and has (definitely) just made the payment for this. The app just updated and she can't turn off shuffle play. I have read numerous posts saying that the shuf...
2018-07-05 8:40:11 PM
2018-07-05 8:54:10 PM
Loxer
Community Legend
455 Views
1 replies
0 likes

455 Views
1 replies
0 likes

[Android] songs suppressed and redownloaded

Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists and download them again, spoiling my battery and my phone p...

AymericG
Newbie
Hello, I use Spotify as a Premium user in France. The device is a LG V20 running Android (non-rooted). Since 2 days, the app removes more than 100 songs I have downloaded in random playlists...
2018-07-05 6:19:52 AM
2018-07-05 6:02:55 PM
sax759
Casual Listener
584 Views
2 replies
0 likes

584 Views
2 replies
0 likes

All playlists storaged back to offline status

One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?

user-removed
Visitor
One or two times on month my storaged playlists back to offline status and I need download it again. What happen with Spotify ? Can be a android problem ?
2018-05-17 3:11:39 PM
2018-07-05 4:32:01 PM
user-removed
Not applicable
434 Views
1 replies
0 likes

434 Views
1 replies
0 likes

Android app keeps connecting to my other device or stopping when I'm listening on my phone

PlanPremiumCountry UKDeviceSamsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playing on the phone. If I unlock my phone it asks do I want to 'keep listening on this device' ...

lucie_p13
Casual Listener
Plan Premium Country UK Device Samsung Galaxy 9 My Question or Issue My phone keeps constantly connecting to my other device (which is in my house) and stops playin...
2018-07-05 4:23:16 PM
401 Views
0 replies
0 likes

401 Views
0 replies
0 likes

undo update

How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already started looking at other apps. Please give us the o...

publicmusic
Newbie
How does one undo/uninstall the lastest update? This version is far less user friendly and less efficient than the previous version prior this update. I dislike this new update so much, I've already ...
2018-07-05 10:29:02 AM
2018-07-05 1:17:51 PM
Loxer
Community Legend
8307 Views
1 replies
22 likes

8307 Views
1 replies
22 likes

Spotify Radio not working

Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and an option is to reinstall it and I have already tried this.

miguelasuncion
Newbie
Hello, My Spotify is not working. I have already tried reinstalling it and it does not work. It gives me the error that the radio station cannot be loaded. I have searched this and ...
2018-05-14 11:17:52 PM
2018-07-05 10:54:59 AM
bkard
Casual Listener
4790 Views
10 replies
13 likes

4790 Views
10 replies
13 likes

Album art won't load

Similar to previous issues, images aren't loading for me PlanPremiumCountry UKDeviceNexus 9Operating System Android Lollipop

FatherChristmas
Casual Listener
Similar to previous issues, images aren't loading for me Plan Premium Country UK Device Nexus 9 Operating System Android Lollipop
2018-07-04 12:15:27 AM
2018-07-05 9:01:07 AM
Loxer
Community Legend
2272 Views
1 replies
1 likes

2272 Views
1 replies
1 likes

Finding existing music on my phone?

Hi, I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone. I can tell there's the ability to download existing music I playlist'd on my co...

MisterBibs
Casual Listener
Hi, I'm new to Spotify (taking advantage of a trial of Premium) and I'm wondering if there's a way to tell the Android app of the existence of existing music on my phone.&n...
2018-07-02 10:24:22 AM
2018-07-05 6:12:49 AM
MisterBibs
Casual Listener
608 Views
3 replies
0 likes

608 Views
3 replies
0 likes

Superuser Contribution I can not download the Sd card

PlanFree/PremiumCountry Turkey DeviceHuawei P9 lite 2017 Operating SystemAndroid 7.0 My Question or Issue Hello, I want to carry my songs on the sd card. How can I do it

user-removed
Visitor
Plan Free/Premium Country Turkey Device Huawei P9 lite 2017 Operating System Android 7.0 My Question or Issue Hello, I want to carry my songs on the sd c...
2018-07-02 10:54:55 AM
2018-07-05 4:47:51 AM
Aimee_T
Roadie
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Superuser Contribution After restarting my phone offline musics are automatically deleting

PlanPremiumCountry DeviceSamsung Galaxy s7Operating SystemAndroid Oreo 8.0 My Question or IssueWhen I restart my phone I found my offline musics gone I have to download them again But Spotify do still uses my sd card but there is no music in offline ...

Savage33
Newbie
Plan Premium Country Device Samsung Galaxy s7 Operating System Android Oreo 8.0 My Question or Issue When I restart my phone I found my offline musics gone I have...
2018-07-01 6:34:53 PM
2018-07-05 4:27:40 AM
Aimee_T
Roadie
486 Views
1 replies
0 likes

486 Views
1 replies
0 likes

Superuser Contribution Music is fading in and out all the time

PlanPremiumCountryN. IrelandDeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue Since the last Spotify App update I'm having issues with the sound fading in and out constantly through a song. It usually happens when I get a notific...

Nidexob
Newbie
Plan Premium Country N. Ireland Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue Since the last Spotify App update I'm having issues with the sound fadin...
2018-07-02 12:29:56 PM
2018-07-05 4:18:30 AM
Aimee_T
Roadie
3826 Views
1 replies
0 likes

3826 Views
1 replies
0 likes

Superuser Contribution Shuffle

PlanPremiumCountry UKDeviceSamsung S7Operating System Android Oreo My Question or Issue When playing a playlist on shuffle it is shuffling bands and plays all songs from that band rather than shuffle all songs, Why? Dave

Breed
Newbie
Plan Premium Country UK Device Samsung S7 Operating System Android Oreo My Question or Issue When playing a playlist on shuffle it is shuffling bands and plays...
2018-07-02 1:23:17 PM
2018-07-05 4:07:05 AM
Aimee_T
Roadie
531 Views
1 replies
0 likes

531 Views
1 replies
0 likes

Playlist Malcfuntion

PlanPremiumCountry USADeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueI have a personal playlist I made. When using the filter at all, it plays the song listed chronologically listed in the entire playlist instead. For exampl...

Swampfox6531
Newbie
Plan Premium Country USA Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue I have a personal playlist I made. When using the filter at a...
2018-07-05 2:08:52 AM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

Data destruction

PlanPremiumCountryNetherlandsDeviceGalaxy S7 My Question or Issue Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in wifi range. However, when I left my house this evening and was listening to my already...

SebasK1
Newbie
Plan Premium Country Netherlands Device Galaxy S7 My Question or Issue Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in w...
2018-07-04 9:25:23 PM
318 Views
0 replies
0 likes

318 Views
0 replies
0 likes

Randomly changing songs on its own

When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available, did two clean reinstalls, have the playlists downloa...

eschreck04
Casual Listener
When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available...
2014-01-22 7:05:23 PM
2018-07-04 8:07:44 PM
Mangoats
Casual Listener
28484 Views
12 replies
1 likes

28484 Views
12 replies
1 likes

How to control spotify's playlist on lockscreen?

Nowadays I use spotify premium on Huawei, Android 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen without unlocked screen! thanks :) PlanFree/PremiumCountryThailand DeviceHuaw...

wondernookzii
Newbie
Nowadays I use spotify premium on Huawei, Android 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen without unlocked screen! th...
2018-07-04 6:43:21 PM
432 Views
0 replies
0 likes

432 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts