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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115382 Views

27 replies

4 likes

  • 115382 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231905 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231905 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591563 Views

79 replies

3 likes

  • 591563 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485863 Views

580 replies

42 likes

Account
Free
  • 485863 Views
  • 580 replies
  • 42 likes

Superuser Contribution Reproduce siguiente canción pero muestra el nombre de la interior

El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias veces en dispositivos pero el problema sigue. tengo una...

Visitor

El reproductor en spotify connect se lagea mucho ala hora de escuchar una lista de reproducción aveces el reproductor de la barra de notificaciones desaparece desinstalación e instalación varias vece...

SergioDavid

Roadie

674 Views

1 replies

0 likes

  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error en la playlist shuffle syndrome

Prima Reproduscan y pasen de cancion. El problema afecta a otras listas. Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy

Visitor

Prima  Reproduscan y pasen de cancion. El problema afecta a otras listas.  Https://open.spotify.com/user/spotify/playlist/37i9dQZF1DWUq3wF0JVtEy

SergioDavid

Roadie

458 Views

1 replies

0 likes

  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wear OS native app removed?

Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, i forget if it was through the play store or if it ...

Casual Listener

Not talking about the built in Spotify integrated functionality that pops up whenever you start playing on your phone, but there use to be a (pretty horrible) stand alone app that you could install, ...

BaronKrause

Casual Listener

924 Views

2 replies

1 likes

  • 924 Views
  • 2 replies
  • 1 likes

"a facebook error has occurred"

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid Oreo My Question or Issue Trying to log into Spotify on an android phone. Just comes up with error "a facebook error has occurred" immediately every time. Removing Spotify from Facebook...

Casual Listener

  Plan Premium Country  UK Device Samsung Galaxy Operating System Android Oreo   My Question or Issue  Trying to log into Spotify on an android phone. Just comes u...

Billy-J

Spotify Star

1468 Views

1 replies

0 likes

  • 1468 Views
  • 1 replies
  • 0 likes

Solved!! "Play queue" button disappeared

PlanPremiumCountry FranceDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid Oreo 8.0 My Question or Issue Sorry if the case is already solved on an other message. I didn't find a similar problem. So, I recently noticed a new player when I play...

Casual Listener

  Plan Premium Country  France Device Samsung Galaxy S7 (SM-G930F) Operating System Android Oreo 8.0   My Question or Issue  Sorry if the case is already solved on...

Billy-J

Spotify Star

8477 Views

5 replies

0 likes

  • 8477 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to wifi on Honor 9

PlanPremiumCountry HungaryDeviceHonor 9Operating SystemAndroid 8.0.0 My Question or IssueSpotify doesn't see internet connection if the phone is connected to any Wifi network.To fix this, I deleted all the application's data and reinstall the applica...

Casual Listener

Plan Premium Country  Hungary Device Honor 9 Operating System Android 8.0.0   My Question or Issue Spotify doesn't see internet connection if the phone is connected to any Wi...

burbeci

Casual Listener

1889 Views

2 replies

0 likes

wifi android honor9
  • 1889 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Finding profiles

PlanFreeCountry AustraliaDeviceOppo A73Operating SystemAndroid: CPH1725EX_11_A.27_180609Spotify Version: 8.4.64.555 My Question or Issue So on my phone when I go to search for a user I type in their user name and only a couple options come up and nei...

Regular

Plan Free Country   Australia Device Oppo A73 Operating System Android: CPH1725EX_11_A.27_180609 Spotify Version: 8.4.64.555   My Question or Issue  So on my phone when I g...

Alfredo

Roadie

2234 Views

3 replies

0 likes

  • 2234 Views
  • 3 replies
  • 0 likes

EQ

PlanPremiumCountry BrasilDeviceOnePlus 3tOperating SystemAndroid Oreo NÃO TENHO EQUALIZADOR!

Newbie

Plan Premium Country  Brasil Device OnePlus 3t Operating System Android Oreo   NÃO TENHO EQUALIZADOR!   

Billy-J

Spotify Star

484 Views

1 replies

0 likes

  • 484 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists missing

PlanFreeCountry Device Operating System My Question or Issue After the recent update my Android version of Spotify is missing all of my saved artists. It still shows my albums under the "Albums" section, but none of my artists are appearing under "Ar...

Casual Listener

Plan Free Country   Device   Operating System     My Question or Issue  After the recent update my Android version of Spotify is missing all of my saved artists. It...

steviesteve75

Casual Listener

1018 Views

4 replies

0 likes

  • 1018 Views
  • 4 replies
  • 0 likes

i can't pay for premium

i checked everything that written on help but all them are ok. please help me iwant to know why that happens.

Newbie

  i checked everything that written on help but all them are ok. please help me iwant to know why that happens. 

Billy-J

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline downloads repeatedly deleted Huawei p10

I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s and this has been a problem for both phones. I pay f...

Newbie

I have premium on my Huawei P10. My spotify periodically deletes all of my downloaded songs/playlists/albums and each time I have to redownload everything which takes ages. I've had two Huawei p10s a...

Alfredo

Roadie

980 Views

1 replies

1 likes

downloads
huawei
  • 980 Views
  • 1 replies
  • 1 likes

Superuser Contribution Auto start

PlanFreeCountry DeviceSamsung Note 8Operating SystemOreo My Question or Issue When I connect my phone with car bluetooh, spotify starts automatically. Is it possible to disable it?

Regular

Plan Free Country   Device Samsung Note 8 Operating System Oreo   My Question or Issue  When I connect my phone with car bluetooh, spotify starts automatically. Is it possibl...

Alfredo

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Music playback stops after a while / no notification area control

PlanPremiumCountry HungaryDeviceOneplus 5TOperating SystemAndroid Oreo My Question or Issue Hello,I have an issue for some weeks now, where I do not have notification center playback control when I quit the app, and aslo the music playback just stops...

Newbie

  Plan Premium Country  Hungary Device Oneplus 5T Operating System Android Oreo   My Question or Issue  Hello, I have an issue for some weeks now, where I do not ...

J-kuremyr

Newbie

848 Views

2 replies

2 likes

  • 848 Views
  • 2 replies
  • 2 likes

Superuser Contribution Local archives

PlanPremiumCountryBrazil Operating System(Android.) My Question or IssueHave tou guys removed the import files from the app? It still on the pc version tho

Newbie

  Plan Premium Country Brazil   Operating System (Android.)   My Question or Issue Have tou guys removed the import files from the app? It still on the pc version tho  

user-removed

Not applicable

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is muted on bluetooth, while the timer keeps running

AccountPremium Country NetherlandsDeviceOneplus 6Anker soundcore pro +Operating SystemAndroid Oreo 8.1.0 My Question or IssueIve got a problem playing music via bluetooth. The music is muted while i get notifications. To solve it i neef to disconnect...

Newbie

Account Premium   Country  Netherlands Device Oneplus 6 Anker soundcore pro + Operating System Android Oreo 8.1.0   My Question or Issue Ive got a problem playing musi...

Alfredo

Roadie

941 Views

1 replies

0 likes

  • 941 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps deleting my downloads

PlanPremiumCountryPhilippines DeviceXiaomi Redmi 5AOperating SystemAndroid 7.1.2 My Question or IssueI've checked out other posts on this same issue but nothing seems to resolve it.Basically, my Android device won't keep the downloads it has. It'll d...

Newbie

Plan Premium Country Philippines   Device Xiaomi Redmi 5A Operating System Android 7.1.2   My Question or Issue I've checked out other posts on this same issue but nothing seems ...

Alfredo

Roadie

1189 Views

1 replies

0 likes

  • 1189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted songs still plays on my playlist

PlanFreeCountry SwedenDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or Issue When I play music from my playlist it sometimes plays my deleted songs. Ive searched the Web and it seems i need to use my computer to remove it completely. A r...

Newbie

Plan Free Country  Sweden Device Samsung Galaxy 9+ Operating System Android   My Question or Issue  When I play music from my playlist it sometimes plays my deleted songs. Iv...

Alfredo

Roadie

1978 Views

1 replies

0 likes

  • 1978 Views
  • 1 replies
  • 0 likes

Can't Play Songs

This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the file on your computer you can import it." The songs ar...

Casual Listener

This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the fil...

pibuhpipty

Casual Listener

931 Views

1 replies

0 likes

  • 931 Views
  • 1 replies
  • 0 likes

Can't sort by Artist then by Album

PlanPremiumCountry DeviceSamsung J2Operating SystemAndroid My Question or Issue There is no longer the option to sort by Artist Alphabetically and then have the Albums sorter Alphabetically within the artist, all the songs by the artists are in Alpha...

Newbie

Plan Premium Country   Device Samsung J2 Operating System Android   My Question or Issue   There is no longer the option to sort by Artist Alphabetically and then have the A...

borateen

Music Fan

1028 Views

1 replies

1 likes

  • 1028 Views
  • 1 replies
  • 1 likes