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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203110 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203110 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548109 Views

78 replies

3 likes

  • 548109 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455802 Views

571 replies

38 likes

Account
Free
  • 455802 Views
  • 571 replies
  • 38 likes

Cant Log In

Hi,I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using premium (free 24 month with my phone contract) last ...

Casual Listener

Hi, I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using...

Dominoi

Composer

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Artist pages not loading.

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It just quit loading them.

Regular

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It j...

Noah

Community Legend

5363 Views

1 replies

0 likes

  • 5363 Views
  • 1 replies
  • 0 likes

Help me

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon after having finished downloading it restarts this...

Casual Listener

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon...

Magnetron

Gig Goer

754 Views

3 replies

0 likes

  • 754 Views
  • 3 replies
  • 0 likes

Music stops playing randomly

Plan PremiumCountry BelgiumDeviceSamsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again ...

Newbie

Plan   Premium Country  Belgium Device Samsung Galaxy a5 2017     My Question or Issue  Recently I've been having the problem that after listening a few songs, the m...

Noah

Community Legend

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

[Android] [Playlists] Your Daily Drive Mix Needs Clarification

There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up or down. Initially I thought that it was creating a playli...

Visitor

  There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up...

user-removed

Not applicable

1342 Views

4 replies

0 likes

  • 1342 Views
  • 4 replies
  • 0 likes

Search is offline, while the rest of the app works???

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 REV1.0Operating SystemAndroid 8.0.0 My Question or Issue When I access the search function on mobile data and try searching a song or artist, it always returns that I'm "offline". I'm able to access H...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 REV1.0 Operating System Android 8.0.0   My Question or Issue  When I access the search function on mobile data and try ...

Billy-J

Spotify Star

1446 Views

1 replies

0 likes

Android
bug
Help
Search
support
  • 1446 Views
  • 1 replies
  • 0 likes

I Cant Open my Spotify App (Please Help Guys)

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture number 2 said "connection fail" i dont know why its a...

Newbie

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture nu...

Loxer

Community Legend

702 Views

1 replies

0 likes

cant open
  • 702 Views
  • 1 replies
  • 0 likes

Artist Discovery

PlanPremiumCountryIreland DeviceXperia XZ2Operating SystemAndroid Oreo My Question or Issue As far as I can see there isn't a way to discover artists I haven't seen listened to in Spotify, I use last fm already, none of my tailored playlists seem up ...

Music Fan

Plan Premium Country Ireland   Device Xperia XZ2 Operating System Android Oreo   My Question or Issue  As far as I can see there isn't a way to discover artists I haven't se...

groupama3

Music Fan

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play some songs

PlanFreeCountry EstoniaDeviceSamsung I can't listen some songs/albums. For others they are available but for me it only shows song names but don't let to play it. For example I want to listen One Direction MITAM album but it won't let me but others c...

Newbie

  Plan Free Country  Estonia Device Samsung   I can't listen some songs/albums. For others they are available but for me it only shows song names but don't let to play it. For ...

SergioDavid

Roadie

417 Views

1 replies

1 likes

  • 417 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify states that it is 'unavailable right now' and I cannot search for new music...

Spotify states that I am offline on my device and I cannot search for new music/artists, it only shows my downloaded music. My desktop version of Spotify works just fine...PlanPremium (Family)CountryCanada DeviceGoogle Pixel 2

Newbie

Spotify states that I am offline on my device and I cannot search for new music/artists, it only shows my downloaded music. My desktop version of Spotify works just fine... Plan Premium (Family) C...

SergioDavid

Roadie

624 Views

1 replies

0 likes

Premium
  • 624 Views
  • 1 replies
  • 0 likes

Spotify randomly removing downloaded music?

PlanPremium Country USA DeviceGalaxy S7/HTC One Operating SystemAndroid Oreo/Android Lollipop My Question or Issue Every now and then, Spotify just removes my downloaded music and I have to download each playlist all over again! Those two phones are ...

Casual Listener

Plan Premium   Country  USA   Device Galaxy S7/HTC One   Operating System Android Oreo/Android Lollipop   My Question or Issue  Every now and then, Spotify ...

Loxer

Community Legend

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Spotify acting weird on S7

WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(Samsung Galaxy 7) My Question or Issue Currently my Spotify isn't showing in my notifications at th...

Casual Listener

WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  UK Device (Samsung Galaxy 7)   My Q...

Scorer1566

Casual Listener

705 Views

1 replies

1 likes

  • 705 Views
  • 1 replies
  • 1 likes

Behind The Lyrics Not working for me

The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7 Plan: FreeCountry: RomaniaDevice: Samsung Galaxy J5 2017Operating System: Android Oreo My...

Casual Listener

  The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7   Plan: Free Coun...

Imkrisztian16

Casual Listener

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

What's wrong with my spotify

PlanPremiumDeviceVivo Y53Operating SystemAndroid 6.0 My Question or Issue It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my spotify, it always said connection failed, I tried everything I saw, like re...

Regular

Plan Premium Device Vivo Y53 Operating System Android 6.0   My Question or Issue  It just happened today, my spotify's been error this whole day on my phone, I couldn't even open my...

winstono

Regular

3256 Views

13 replies

0 likes

  • 3256 Views
  • 13 replies
  • 0 likes

Driving Mode Woes

So I've got a premium account on a Galaxy S8+ and I must be one of the unlucky ones to get the driving mode when connected to my truck. What a nuisance that is! Not only does the change not update the song displayed on my truck screen, ever, the simp...

Newbie

So I've got a premium account on a Galaxy S8+ and I must be one of the unlucky ones to get the driving mode when connected to my truck. What a nuisance that is!    Not only does the chang...

heehoe

Newbie

890 Views

1 replies

1 likes

  • 890 Views
  • 1 replies
  • 1 likes

Solved!! Spotify connect not working since v8.4.42.679 beta

Hi, I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root). I never had problems with Spotify connect, but since v8.4.42.679 beta I am unable ...

Music Fan

Hi,   I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root).   I never had p...

KajaApfel

Casual Listener

12437 Views

26 replies

3 likes

  • 12437 Views
  • 26 replies
  • 3 likes

Uninstalled songs don't actually uninstall

This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, my actual storage capacity doesn't increase and if ...

Newbie

This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, ...

Loxer

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

The Spotify App for Android is Terrible

I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now. I've been a Spotify premium subscriber for about 4 years now and the Android...

Newbie

I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now.   I've been a Spot...

Billy-J

Spotify Star

3770 Views

1 replies

11 likes

  • 3770 Views
  • 1 replies
  • 11 likes

Music pausing while in other apps

Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to switch back to the spotify app and it starts playing ...

Newbie

Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to sw...

Billy-J

Spotify Star

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

I do not see an option in Spotify for Artists for song submission to Spotify Editorial Playlists

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo,) My Question or Issue Received an email stating you can submit an unreleased track for our team to discover and consider for editorial playlists. But I don't see that option...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android Oreo,)   My Question or Issue  Received an email stating you can submit an unrelease...

tonspender_

Casual Listener

2012 Views

1 replies

0 likes

  • 2012 Views
  • 1 replies
  • 0 likes