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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394876 Views

546 replies

35 likes

Account
Free
  • 394876 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8395 Views

0 replies

7 likes

  • 8395 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Screen change on radio BT

PlanPremiumCountryUSADeviceGalaxy S8+Operating SystemOreo My Question or IssueSuddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ability to swipe to next/prev song) changes to some screen without artwork and...

Music Fan

Plan Premium Country USA Device Galaxy S8+ Operating System Oreo   My Question or Issue Suddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ab...

SergioDavid

Roadie

1016 Views

5 replies

1 likes

  • 1016 Views
  • 5 replies
  • 1 likes

Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

ParaDoX94

Music Fan

1164 Views

4 replies

0 likes

Android
bug
OREO
  • 1164 Views
  • 4 replies
  • 0 likes

Can't connect over WiFi

PlanPremiumCountry MexicoDeviceHuawei Honor 6xOperating SystemAndroid 7.0 Nougat My Question or Issue My Spotify app doesn't connect through WiFi (I've tried over 3 different WiFi connections and none of them worked). I even tried downloading an olde...

Newbie

  Plan Premium Country  Mexico Device Huawei Honor 6x Operating System Android 7.0 Nougat   My Question or Issue  My Spotify app doesn't connect through WiFi (I've trie...

Billy-J

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Device needs updating

Recently started receiving these messages saying I have to update my device. I am running Android 7.0 on a stock galaxy note 5. There is currently no upgrade and message says greater than 4.1. Duh! Anyone getting this Screenshot attached

Casual Listener

Recently started receiving these messages saying I have to update my device. I am running Android 7.0 on a stock galaxy note 5. There is currently no upgrade and message says greater than 4.1. Duh! A...

Wardrivingpimp

Casual Listener

3055 Views

19 replies

6 likes

  • 3055 Views
  • 19 replies
  • 6 likes

Superuser Contribution Android Auto / Spotify Free - Skip Ads

PlanFreeCountry AustraliaDeviceSamsung Galaxy S8, Kenwood DMX8018SOperating SystemAndroid Oreo My Question or Issue Hey all, I tried searching & couldn't find the question/answer (apologies if I missed it). I keep getting ads on my free Spotify telli...

Casual Listener

Plan Free Country  Australia Device Samsung Galaxy S8, Kenwood DMX8018S Operating System Android Oreo   My Question or Issue  Hey all,   I tried searching & c...

Alfredo

Roadie

2465 Views

3 replies

0 likes

android auto
spotify free
  • 2465 Views
  • 3 replies
  • 0 likes

Solved!! How do i actually listen to music

Ok how do i listen to my music? I appoligise in advance for the essayAlso spelling and grammar errors but this is the internet and 90% of people dont care So i created a playlist and at first it was fine and it played the first song on it but when th...

Casual Listener

Ok how do i listen to my music?   I appoligise in advance for the essay Also spelling and grammar errors but this is the internet and 90% of people dont care   So i created a playlist ...

Somebodyhelpme

Casual Listener

1884 Views

6 replies

0 likes

Help
Music
Playlists
  • 1884 Views
  • 6 replies
  • 0 likes

Superuser Contribution Large Display

PlanPremiumCountry USDeviceSamsung Galaxy S8Operating System(Android) My Question or Issue The screen displayed while a track is playing shows no album art. I don't know how to switch it back to the original.

Regular

  Plan Premium Country  US Device Samsung Galaxy S8 Operating System (Android)   My Question or Issue  The screen displayed while a track is playing shows no album art....

Alfredo

Roadie

1945 Views

7 replies

2 likes

display
  • 1945 Views
  • 7 replies
  • 2 likes

Google assistant on my S9 won't recognize spotify premium

I ask for a song and it tells me "only those with spotify premium can pick songs, try this playlist instead".I definitely have premium, and it works on a google home mini that I just got.

Newbie

I ask for a song and it tells me "only those with spotify premium can pick songs, try this playlist instead". I definitely have premium, and it works on a google home mini that I just got.

osornios

Spotify Star

1345 Views

1 replies

0 likes

Android
Subscription
  • 1345 Views
  • 1 replies
  • 0 likes

Find Recent Songs - Solution

Searched high and low only to find you cannot see a list of recently played songs via the app. As many of you have probably experienced I heard a song on Release Radar and forgot to save it and couldn't remember the name! I have found what may be use...

Newbie

Searched high and low only to find you cannot see a list of recently played songs via the app.  As many of you have probably experienced I heard a song on Release Radar and forgot to save it an...

Loxer

Community Legend

1032 Views

1 replies

0 likes

  • 1032 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't go offline

I bought a new phone, but when I downloaded spotify I got a message telling me I can't go offline because I already had too many devices connected. Okay, so I went to my account and deleted all devices so I could leave just the two I need (windows an...

Casual Listener

I bought a new phone, but when I downloaded spotify I got a message telling me I can't go offline because I already had too many devices connected. Okay, so I went to my account and deleted all devic...

midnight_8

Gig Goer

7513 Views

4 replies

0 likes

  • 7513 Views
  • 4 replies
  • 0 likes

The problems with listening to explicit songs

PlanFreeCountry No matterOperating SystemAndroid My Question I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated

Casual Listener

Plan Free Country  No matter Operating System Android  My Question  I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated &nbs...

Loxer

Community Legend

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Can no longer navigate mid song

After the recent update the now playing screen is completely different. I can no longer slide around during a song, you can only start over again. If you are working on a performance piece and need to replay a portion of a song without starting compl...

Casual Listener

After the recent update the now playing screen is completely different.  I can no longer slide around during a song, you can only start over again.  If you are working on a performance piec...

TravisB86

Casual Listener

1010 Views

4 replies

0 likes

  • 1010 Views
  • 4 replies
  • 0 likes

I need help

PlanPremiumCountryBrasil DeviceMoto g5 splusOperating SystemAndroid My Question or IssueHello my songs from my música in the bibliotic are just deleting alono, I have many songs there, but the are random being deleted

Casual Listener

Plan Premium Country Brasil   Device Moto g5 splus Operating System Android    My Question or Issue Hello my songs from my música in the bibliotic are just deleting alono, I...

Bittencourt

Spotify Star

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Superuser Contribution Download error

PlanFree/PremiumCountryPhilippinesDeviceVivo Y71Operating SystemFuntouchOS 8.1.0 My Question or Issue I always getting that error everytime i download music but as you can see on the picture that i attached i still have a lot of space on my storage a...

Casual Listener

  Plan Free/Premium Country Philippines Device Vivo Y71 Operating System FuntouchOS 8.1.0   My Question or Issue  I always getting that error everytime i download music but ...

SergioDavid

Roadie

3479 Views

1 replies

0 likes

Download bug
Download error
  • 3479 Views
  • 1 replies
  • 0 likes

Superuser Contribution the app opens it self on sony android tv

PlanFreeCountryMéxico DeviceSony Bravia 55X900EOperating SystemAndroid TV 7.0 My Question or Issue The app is useful .. but in my sony Android TV it is annoying that the application starts on its own when I turn on the TV and sometimes when I'm watch...

Newbie

Plan Free Country México  Device Sony Bravia 55X900E Operating System Android TV 7.0   My Question or Issue  The app is useful .. but in my sony Android TV it is annoying tha...

SergioDavid

Roadie

1581 Views

1 replies

0 likes

  • 1581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify deletes some songs when connecting to internet

PlanPremiumCountryNorwayDeviceSamsung Galaxty 6 My Question or Issue I recently downloaded the "This Is The Beatles" playlist. That worked out but i noticed only some of the songs showed when i searched for them in offline mode. I was able to play th...

Newbie

Plan Premium Country Norway Device Samsung Galaxty 6   My Question or Issue  I recently downloaded the "This Is The Beatles" playlist. That worked out but i noticed only some of the...

SergioDavid

Roadie

767 Views

1 replies

0 likes

  • 767 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Almacenamiento a SD

No me aparece la opción de almacenar la música descargada en mi tarjeta SD

Newbie

No me aparece la opción de almacenar la música descargada en mi tarjeta SD

gatofunky

Casual Listener

236699 Views

90 replies

8 likes

  • 236699 Views
  • 90 replies
  • 8 likes

Superuser Contribution Cannot "View Artist, View Album, Go to Song Radio"

PlanVerizonCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I'm having issues with viewing artists, the albums, and go to song radio. I've seen another post about how the device may be in 'Offline' mode, but this i...

Newbie

Plan Verizon Country  USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I'm having issues with viewing artists, the albums, and go to s...

SergioDavid

Roadie

816 Views

1 replies

0 likes

  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Spotify keeps deleting saved playlists

PlanPremiumCountry AustraliaDeviceSamsung galaxy s3Operating SystemAndroid 4.3 My Question or Issue Whenever my phone turns off then back on again it takes a second or two before reading the SD card, in that time spotify reads that there is no SD car...

Newbie

Plan Premium Country  Australia Device Samsung galaxy s3 Operating System Android 4.3   My Question or Issue  Whenever my phone turns off then back on again it takes a second...

SergioDavid

Roadie

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes