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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217446 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217446 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571651 Views

79 replies

3 likes

  • 571651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

My phone doesnt remember my account

Hey all,Since a week or 2 my phone doesnt remember my premium account anymore. This means that whenever I open the app I need to log-in again. As a result, I need to re-download all my playlists again. Also, every time I need to relog, it doesnt reme...

Newbie

Hey all, Since a week or 2 my phone doesnt remember my premium account anymore. This means that whenever I open the app I need to log-in again. As a result, I need to re-download all my playlists ag...

Billy-J

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs deleted

HiSince I got spotify I got the download button activated at my "Songs".So if I want a new song to be downloaded I just put into "my songs" so that it downloads automatically. (Because the download button under "songs" is activated) . When I put a ne...

Regular

Hi Since I got spotify I got the download button activated at my "Songs". So if I want a new song to be downloaded I just put into  "my songs" so that it downloads automatically. (Because the ...

Aimee_T

Roadie

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer able to save music at SD card?

PlanPremiumCountry Device(Galaxy S7, Android Oreo) My Question or Issue I've noticed recently that my phone memory was reducing like crazy. I would always check my SD card to see if it still had enough space for new music. Then I realized that you ca...

Newbie

Plan Premium Country   Device (Galaxy S7, Android Oreo)    My Question or Issue  I've noticed recently that my phone memory was reducing like crazy. I would alwa...

Aimee_T

Roadie

729 Views

4 replies

0 likes

  • 729 Views
  • 4 replies
  • 0 likes

Superuser Contribution Mi aplicación se cierra sola.

PlanPremiumCountry MéxicoDeviceHuaweiOperating SystemAndroid My Question or IssueMi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tenía ningún problema para escuchar la música con mi celular en reposo con la pantall...

Newbie

Plan Premium Country  México Device Huawei Operating System Android   My Question or Issue Mi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tení...

Aimee_T

Roadie

2674 Views

1 replies

1 likes

  • 2674 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error de descarga

PlanPrimaPaís Mex icoDispositivoLG STYLUS 3Sistema operativoAndroid 7.0 Mi pregunta o problema El problema es que no me deja descargar mi lista de reproducción, porque me indica que no queda espacio libre en el dispositivo, aunque me queda más de 20 ...

Newbie

Plan Prima País  Mex ico Dispositivo LG STYLUS 3 Sistema operativo Android 7.0   Mi pregunta o problema  El problema es que no me deja descargar mi lista de reproducción, por...

Aimee_T

Roadie

657 Views

1 replies

0 likes

  • 657 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adds random numbers to my playlist

Every now and then Spotify adds a random number to my playlist which I delete instantly but I find it quite irritating so I hope to a solutionPlanPremiumDeviceOnePlus 6

Casual Listener

Every now and then Spotify adds a random number to my playlist which I delete instantly but I find it quite irritating so I hope to a solution Plan Premium Device OnePlus 6    

Aimee_T

Roadie

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Large Display

PlanPremiumCountry USDeviceSamsung Galaxy S8Operating System(Android) My Question or Issue The screen displayed while a track is playing shows no album art. I don't know how to switch it back to the original.

Regular

  Plan Premium Country  US Device Samsung Galaxy S8 Operating System (Android)   My Question or Issue  The screen displayed while a track is playing shows no album art....

Aimee_T

Roadie

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution "No se encontró una memoria" Problema en Android 7.1.1

Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de que la app vuelva a abrir es que reinicie el celular...

Newbie

Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de q...

Aimee_T

Roadie

1314 Views

1 replies

0 likes

  • 1314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Removed songs keep on playing in playlist

I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone. How can I fix this?

Casual Listener

I have a playlist and when I remove songs, they keep coming up in the playlist. Even after a restart of the phone.   How can I fix this?

Aimee_T

Roadie

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Superuser Contribution Radio and daily mix does not work

PlanPremiumCountry BrazilDevice(Samsung Galaxy 7 Edge)Operating System(Android 7.0 Nougat) My Question or Issue I can not access the radio or my daily mix`s on my phone, I am using the Spotify Connect to use thus functions on the phone. The option to...

Newbie

Plan Premium Country  Brazil Device (Samsung Galaxy 7 Edge) Operating System (Android 7.0 Nougat)   My Question or Issue  I can not access the radio or my daily mix`s on my p...

Aimee_T

Roadie

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Black Screen

PlanFreeCountry AmericaDeviceGalaxy J3 EclipseOperating System My Question or IssueRecently, as of today, when I bring up my music to see the time, if I can skip it, what song it is, pause and start it, anything else you can do on it, was completely ...

Newbie

Plan Free Country  America Device Galaxy J3 Eclipse Operating System   My Question or Issue Recently, as of today, when I bring up my music to see the time, if I can skip it, what ...

Aimee_T

Roadie

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android S8+ Sharing causes Spotify to crash

Hi all,App crashes when trying to share song or playlist with friends.Yes app is up to date and have tried to delete and reinstall Please help PlanPremiumCountry NZDeviceSamsung S8+Operating SystemAndroid Oreo.

Casual Listener

Hi all, App crashes when trying to share song or playlist with friends. Yes app is up to date and have tried to delete and reinstall   Please help     Plan Premium Country &n...

SergioDavid

Roadie

1281 Views

5 replies

0 likes

Android App Crash
android crash
Mobile
  • 1281 Views
  • 5 replies
  • 0 likes

Spotify keeps adding random songs

PlanPremiumCountry TurkeyDeviceOnePlus 5TOperating SystemAndroid 8.1My Question or IssueAs i mentioned above Spotify keeps adding random songs to my library and to all of my playlists. I've changed my password, logged out of everywhere but it happene...

Casual Listener

Plan Premium Country  Turkey Device OnePlus 5T Operating System Android 8.1 My Question or Issue As i mentioned above Spotify keeps adding random songs to my library and to all of my pl...

sumisumijavore

Casual Listener

909 Views

3 replies

1 likes

  • 909 Views
  • 3 replies
  • 1 likes

Superuser Contribution Certain songs pausing?freezing app

PlanFreeCountryUS DeviceSamsung Galaxy Sky Pro My Question or Issue This only happens on my phone, and only with two or three songs. When they come on, if I don't skip fast enough, the whole app stalls for a good five mintes or more. I've tried reins...

Regular

  Plan Free Country US   Device Samsung Galaxy Sky Pro     My Question or Issue  This only happens on my phone, and only with two or three songs. When they come on...

ImpTheLynx

Regular

1069 Views

5 replies

0 likes

  • 1069 Views
  • 5 replies
  • 0 likes

You are currently set to offline - but I can't login to change it

PlanPremiumCountry CanadaDevice Samsung Galaxy Neo S5Operating System My Question or Issue When I click the spotify app on my mobile I am prompted to login. I enter my "email or username" and password which I've reset. I get a message that says "you ...

Visitor

Plan Premium Country  Canada Device  Samsung Galaxy Neo S5 Operating System     My Question or Issue  When I click the spotify app on my mobile I am prompted to log...

tjinca1

Casual Listener

1721 Views

1 replies

0 likes

  • 1721 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Compatibility Android Go Edition

Does the Spotify Android App work on the Go Edition of Android? And if so, can anyone say what the experience is like compared to the Full Edition of Android? Cheers

Casual Listener

Does the Spotify Android App work on the Go Edition of Android?   And if so, can anyone say what the experience is like compared to the Full Edition of Android?   Cheers

chíwí

Casual Listener

11466 Views

2 replies

1 likes

  • 11466 Views
  • 2 replies
  • 1 likes

Songs in mixtapes start where you last stopped.

PlanPremium, probably bothCountry GermanyDeviceGalaxy S 8Operating SystemAndroid 8.0.0 My Question or Issue The songs in a mixtape start where I last stopped listening to them, although another song was played before it. Recreate: * Start a mixtape* ...

Casual Listener

  Plan Premium, probably both Country  Germany Device Galaxy S 8 Operating System Android 8.0.0   My Question or Issue  The songs in a mixtape start where I last stoppe...

Loxer

Community Legend

1112 Views

3 replies

0 likes

Android 8
bug
Mixtapes
  • 1112 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline issue still happening

Spotify 8.4.61.683, oneplus 5 android version 8.1.0 Was using spotify with it send to offline. I got randomly logged out. When I try to log back in, it says " you are sent to offline, please go online to connect". I have followed the work around list...

Regular

Spotify 8.4.61.683, oneplus 5 android version 8.1.0   Was using spotify with it send to offline. I got randomly logged out. When I try to log back in, it says " you are sent to offline, please...

evo4g63t

Roadie

1226 Views

5 replies

1 likes

  • 1226 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify does a pause after one second each song

Plan PremiumCountry MéxicoDevice Moto X4Operating System Android Oreo My Question or Issue Every song that is played manually does a pause after one second and then it's played normally, even if it's played over WiFi or Mobile Data, downloaded or not...

Casual Listener

Plan  Premium Country  México Device  Moto X4 Operating System  Android Oreo   My Question or Issue  Every song that is played manually does a pause after...

MaverickQRZ

Casual Listener

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

CANNOT CONNECT

My Question or Issue I don't know why I can't use my spotify. I tried deleting then reinstalling. It works for like 8hrs then it won't work again. I'm currently using a vivo v5 phone. And my spotify is Premium. PLEASE HELP!This is what the app shows ...

Newbie

    My Question or Issue  I don't know why I can't use my spotify. I tried deleting then reinstalling. It works for like 8hrs then it won't work again.    I'm currently ...

ja_torres

Casual Listener

818 Views

5 replies

0 likes

  • 818 Views
  • 5 replies
  • 0 likes