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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210916 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210916 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561404 Views

78 replies

3 likes

  • 561404 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463203 Views

575 replies

39 likes

Account
Free
  • 463203 Views
  • 575 replies
  • 39 likes

Songs in mixtapes start where you last stopped.

PlanPremium, probably bothCountry GermanyDeviceGalaxy S 8Operating SystemAndroid 8.0.0 My Question or Issue The songs in a mixtape start where I last stopped listening to them, although another song was played before it. Recreate: * Start a mixtape* ...

Casual Listener

  Plan Premium, probably both Country  Germany Device Galaxy S 8 Operating System Android 8.0.0   My Question or Issue  The songs in a mixtape start where I last stoppe...

Loxer

Community Legend

1074 Views

3 replies

0 likes

Android 8
bug
Mixtapes
  • 1074 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline issue still happening

Spotify 8.4.61.683, oneplus 5 android version 8.1.0 Was using spotify with it send to offline. I got randomly logged out. When I try to log back in, it says " you are sent to offline, please go online to connect". I have followed the work around list...

Regular

Spotify 8.4.61.683, oneplus 5 android version 8.1.0   Was using spotify with it send to offline. I got randomly logged out. When I try to log back in, it says " you are sent to offline, please...

evo4g63t

Roadie

1209 Views

5 replies

1 likes

  • 1209 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify does a pause after one second each song

Plan PremiumCountry MéxicoDevice Moto X4Operating System Android Oreo My Question or Issue Every song that is played manually does a pause after one second and then it's played normally, even if it's played over WiFi or Mobile Data, downloaded or not...

Casual Listener

Plan  Premium Country  México Device  Moto X4 Operating System  Android Oreo   My Question or Issue  Every song that is played manually does a pause after...

MaverickQRZ

Casual Listener

479 Views

2 replies

0 likes

  • 479 Views
  • 2 replies
  • 0 likes

CANNOT CONNECT

My Question or Issue I don't know why I can't use my spotify. I tried deleting then reinstalling. It works for like 8hrs then it won't work again. I'm currently using a vivo v5 phone. And my spotify is Premium. PLEASE HELP!This is what the app shows ...

Newbie

    My Question or Issue  I don't know why I can't use my spotify. I tried deleting then reinstalling. It works for like 8hrs then it won't work again.    I'm currently ...

ja_torres

Casual Listener

782 Views

5 replies

0 likes

  • 782 Views
  • 5 replies
  • 0 likes

Solved!! My playlist has most songs grayed out on my phone, despite them all working on PC and friend's phone

PlanPremiumCountry USDevice(Samsung Galaxy S8, Macbook Pro,)Operating System(Android v 8.0, Windows 10) My Question or Issue I just got this new phone and for whatever reason this playlist in particular has most songs grayed out. Other playlists are ...

Casual Listener

Plan Premium Country  US Device (Samsung Galaxy S8, Macbook Pro,) Operating System (Android v 8.0, Windows 10)   My Question or Issue  I just got this new phone and for whate...

tripped144

Casual Listener

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Spotify keeps adding songs to my playlists and it keeps on playing songs that I chose not to play.

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.

Newbie

So spotify keeps on adding in songs to my playlist and plays songs that I have put do not play on. Please help.  

lonelymillionai

Newbie

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

All songs deleted

HiSince I got spotify I got the download button activated at my "Songs".So if I want a new song to be downloaded I just put into "my songs" so that it downloads automatically. (Because the download button under "songs" is activated) . When I put a ne...

Regular

Hi Since I got spotify I got the download button activated at my "Songs". So if I want a new song to be downloaded I just put into  "my songs" so that it downloads automatically. (Because the ...

Billy-J

Spotify Star

709 Views

5 replies

0 likes

  • 709 Views
  • 5 replies
  • 0 likes

Download via Mobile Data

PlanPremiumCountry Germany Device(Samsung Galaxy S9)Operating System(Android Oreo.) My Question or IssueI've activated mobile downloads, but Spotify doesn't download and still wants me to activate it in settings.

Casual Listener

Plan Premium Country  Germany  Device (Samsung Galaxy S9) Operating System (Android Oreo.)   My Question or Issue I've activated mobile downloads, but Spotify doesn't do...

Billy-J

Spotify Star

996 Views

4 replies

0 likes

  • 996 Views
  • 4 replies
  • 0 likes

Solved!! The STMPD account puts songs in my playlists without authorization.

The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authorization, I wanted to know if there is a way to avoid...

Composer

The STMPD account puts songs from artists in my main playlists, I stopped tracking the account and certain artists that are part of this record company, but they continue for songs without my authori...

Noah

Community Legend

824 Views

3 replies

0 likes

  • 824 Views
  • 3 replies
  • 0 likes

Search BUG?

DeviceAndroid My Question or Issue Hello friends, So I know there are easy fixes for the search problems ( where all searches are offline and only look up songs that are downloaded to the device) Many have posted temporary fixes such as - Restart dev...

Newbie

    Device Android  My Question or Issue  Hello friends,   So I know there are easy fixes for the search problems ( where all searches are offline and only look up son...

Noah

Community Legend

1827 Views

1 replies

1 likes

bug
Search
  • 1827 Views
  • 1 replies
  • 1 likes

Can't make playlist collaborative

Why is the "make collaborative" option not available for this playlist? How can I make it collaborative? See attached. PlanFree/PremiumCountrySwedenDeviceHuawei P10Operating SystemAndroid My Question or Issue

Newbie

Why is the "make collaborative" option not available for this playlist? How can I make it collaborative? See attached.      Plan Free/Premium Country Sweden Device Huawei P10 ...

Noah

Community Legend

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Chromecast Audio problem

After quite some time of getting frustrated with my CCA always cutting off the end of tracks / skipping etc, I abandoned it in favour of alternative products. However, I couldn't just leave it festering in a drawer so decided to have another try at f...

Casual Listener

After quite some time of getting frustrated with my CCA always cutting off the end of tracks / skipping etc, I abandoned it in favour of alternative products.  However, I couldn't just leave it ...

Noah

Community Legend

1480 Views

1 replies

0 likes

  • 1480 Views
  • 1 replies
  • 0 likes

Collaborative Playlist

PlanFreeCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid 8.0 My Question or Issue Where has the option to make a playlist collaborative gone?

Newbie

  Plan Free Country  USA Device Samsung Galaxy 9+ Operating System Android 8.0   My Question or Issue  Where has the option to make a playlist collaborative gone?

Noah

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track listing getting stuck on first song!

PlanPremiumCountryUK DeviceOnePlus 6Operating SystemAndroidOreo My Question or IssueThe track listing gets stuck on the first song played or is constantly one track behind. So unable to tell what track is playing if I'm unfamiliar with album / playli...

Casual Listener

Plan Premium Country UK  Device OnePlus 6 Operating System AndroidOreo   My Question or Issue The track listing gets stuck on the first song played or is constantly one track behi...

davegarrett2512

Casual Listener

585 Views

2 replies

1 likes

  • 585 Views
  • 2 replies
  • 1 likes

can't connect to spotify [vivo 1610]

PlanPremiumCountry ThailandDeviceVivo 1610Operating SystemAndroid Marshmallow My Question or IssueI uesd spotify in my phone for year but around last wednesday everytime I uesd it always say "Connection failed". Even if I keep reinstalled.

Newbie

Plan Premium Country  Thailand Device Vivo 1610 Operating System Android Marshmallow   My Question or Issue I uesd spotify in my phone for year but around last wednesday ever...

Loxer

Community Legend

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

why won't my spotify account work after the free trial on my phone?

PlanFree/Premium freeCountry chinaDevicehuaweiOperating Systemandroid My Question or Issue I tried to use my spotify app on my android phone after the free trial, but everytime i try to play a song by pressing shuffle play, a warning that says "you h...

Newbie

Plan Free/Premium free Country  china Device huawei Operating System android   My Question or Issue  I tried to use my spotify app on my android phone after the free trial, b...

Loxer

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Spotify desktop is junk

The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the world's leading music streaming service and actuall...

Music Fan

The worst music player UI ever, queues that can not be emptied, queues that can't be added to, near-impossibility of playing one song, problems persisting for years... You would expect more from the ...

Loxer

Community Legend

450 Views

1 replies

1 likes

  • 450 Views
  • 1 replies
  • 1 likes

Why can someone modify my shared playlist?

PlanPremiumCountry Germany DevicePixel 2 XLOperating SystemAndroid P My Question or Issue Hey. I have shared a playlist. Why can anybody modify it (add or delete tracks)?

Newbie

Plan Premium Country  Germany  Device Pixel 2 XL Operating System Android P   My Question or Issue  Hey. I have shared a playlist. Why can anybody modify it (add or dele...

Loxer

Community Legend

788 Views

1 replies

0 likes

Playlist modify
  • 788 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Auto Hangs on Listing Albums

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replied in January 2018 that it started working again. Ho...

Visitor

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replie...

user-removed

Not applicable

1845 Views

3 replies

0 likes

Albums
android auto
  • 1845 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to remove songs from 'do not play' list

I accidentally added a few songs to it when trying to remove them from a playlist, is there a way I can see the 'do not play' list and adjust it?

Newbie

I accidentally added a few songs to it when trying to remove them from a playlist, is there a way I can see the 'do not play' list and adjust it?

Alfredo

Roadie

6751 Views

1 replies

5 likes

  • 6751 Views
  • 1 replies
  • 5 likes