"a facebook error has occurred"

[Ponzooon]

Plan

Premium

Country

 UK

Device

Samsung Galaxy

Operating System

Android Oreo

My Question or Issue

 Trying to log into Spotify on an android phone. Just comes up with error "a facebook error has occurred" immediately every time. Removing Spotify from Facebook apps hasn't worked.

[Billy-J]

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

/B 🙂