Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203110 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203110 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548109 Views

78 replies

3 likes

  • 548109 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

455802 Views

571 replies

38 likes

Account
Free
  • 455802 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify downloading out of nowhere

PlanPremiumCountry BrasilDeviceSamsung S7Operating SystemAndroid My Question or Issue Why my Spotify is downloading music? It is musics that I already have in my library. Sometimes is 5, or 27 the last one was 142, how can I make it stop? It is getti...

Casual Listener

Plan Premium Country  Brasil Device Samsung S7 Operating System Android   My Question or Issue  Why my Spotify is downloading music? It is musics that I already have in my li...

Alfredo

Roadie

1100 Views

3 replies

1 likes

  • 1100 Views
  • 3 replies
  • 1 likes

Superuser Contribution Saved Music; Premium User

PlanPremiumCountry CanadaDeviceLG G5, Model LG-H831Operating SystemAndroid 7.0, Nougat My Question or Issue For about 10 days now, I haven't been able to play any stored music in my Library, while not connected to Wi-Fi or data. I have even, as recen...

Regular

Plan Premium Country  Canada Device LG G5, Model LG-H831 Operating System Android 7.0, Nougat   My Question or Issue  For about 10 days now, I haven't been able to play ...

Alfredo

Roadie

1319 Views

5 replies

0 likes

  • 1319 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

Alfredo

Roadie

3782 Views

3 replies

0 likes

  • 3782 Views
  • 3 replies
  • 0 likes

So are you guys going to bring back the Queue to your app?

I would like to see the queue back on your app because it would be actually helpful to see what will play next and or how i use to do it to see if if a hit shuffleto see if it actually refreshed the playlist. If your Desktop Player has it and other f...

Roadie

  I would like to see the queue back on your app because it would be actually helpful to see what will play next and or how i use to do it to see if if a hit shuffleto see if it actually refres...

Noah

Community Legend

1239 Views

5 replies

0 likes

  • 1239 Views
  • 5 replies
  • 0 likes

Playlist and animation problem

PlanPremiumCountry TurkeyDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueIn the dynamic playlists such as daily mix, there is a bug which resets to the top of the list after going back from the playing now. In other words, the...

Casual Listener

Plan Premium Country  Turkey Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue In the dynamic playlists such as daily mix, there is a bug which re...

Billy-J

Spotify Star

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Solved!! No internet connection login error

I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?

Newbie

I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?    

Loxer

Community Legend

5814 Views

1 replies

1 likes

  • 5814 Views
  • 1 replies
  • 1 likes

Song starts loud when skipping tracks

None of the below information is requiredPlanPremiumCountryUnited States DeviceGoogle Pixel XLOperating SystemAndroid Oreo My Question or IssueI always have equalizer set, which makes the general volume lower. But whenever I skip a track, the next so...

Newbie

None of the below information is required Plan Premium Country United States   Device Google Pixel XL Operating System Android Oreo   My Question or Issue I always have equalize...

Loxer

Community Legend

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Play Controls Unavailable on Android App

Plan: PremiumCountry: United States of America Device: Google Pixel XL Operating System: Android 8.0.0Spotify App Version: 8.4.63.584 armV7 Steps to reproduce: 1. Launch Android app2. Play an album or playlist3. Connect to a Spotify Connect capable d...

Newbie

  Plan: Premium Country: United States of America   Device: Google Pixel XL  Operating System: Android 8.0.0 Spotify App Version: 8.4.63.584 armV7   Steps to reproduc...

Loxer

Community Legend

1199 Views

1 replies

1 likes

  • 1199 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution [Android auto] Can't load library when offline

PlanPremiumCountryGermany DeviceGalaxy Note 8Operating SystemAndroid 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064 My Question or Issue It used to be possible to open the library while offline on Android Auto. Since a couple of weeks this doesn't ...

Casual Listener

Plan Premium Country Germany   Device Galaxy Note 8 Operating System Android 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064   My Question or Issue  It used to be possible ...

jlhardegen

Casual Listener

4482 Views

5 replies

0 likes

auto
  • 4482 Views
  • 5 replies
  • 0 likes

Solved!! Playlists will not sync across devices. Please please help

PlanPremiumCountry USDeviceSamsung Galaxy J7/Acer AspireOperating SystemAndroid/Windows My Question or Issue I access spotify frequently on both my laptop and cell. For the last 2 months my playlists have had a completely different number of songs de...

Gig Goer

  Plan Premium Country  US Device Samsung Galaxy J7/Acer Aspire Operating System Android/Windows   My Question or Issue  I access spotify frequently on both my laptop a...

Loxer

Community Legend

842 Views

1 replies

0 likes

Other
  • 842 Views
  • 1 replies
  • 0 likes

How to play all of an artist's music on the Android app.

PlanPremiemMy Question or Issue How do you play all songs from an artist, the UI just shows albums etc. I want to play all songs by an artist?

Casual Listener

Plan Premiem My Question or Issue  How do you play all songs from an artist, the UI just shows albums etc. I want to play all songs by an artist?           &nbs...

Loxer

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Solved!! Now Playing screen changes when connected to a Bluetooth transmitter

PlanPremiumCountry United States DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen I connect my Bluetooth transmitter to my phone, my now playing screen becomes a simplified version of itself with no album artwork and the only o...

Visitor

  Plan Premium Country United States  Device Samsung Galaxy S7 Operating System Android   My Question or Issue When I connect my Bluetooth transmitter to my phone, my now p...

omega313

Regular

4609 Views

19 replies

4 likes

  • 4609 Views
  • 19 replies
  • 4 likes

Android app network connectivity bug

Plan- PremiumCountry- USA DevicePixel 1Operating SystemAndroid 8.1.0 My Question or IssueWhen I go offline (loose network connectivity, for example going into a parking garage), the app does not correctly notice when the network becomes available aga...

Casual Listener

  Plan - Premium Country - USA   Device Pixel 1 Operating System Android 8.1.0   My Question or Issue When I go offline (loose network connectivity, for example going into ...

Billy-J

Spotify Star

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Music play stops

PlanPremiumCountry U.S.DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI'll be listening to downloaded music on the app and it stops playback multiple times in an hour. How can I fix this so I don't cancel my membership? I'd ex...

Casual Listener

  Plan Premium Country  U.S. Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I'll be listening to downloaded music on the app and it stops ...

Billy-J

Spotify Star

1241 Views

5 replies

0 likes

  • 1241 Views
  • 5 replies
  • 0 likes

Gear S3 won't play Daily Mix playlist

PlanPremium DeviceNote 5/Gear S3 Operating SystemAndroid My Question or IssueSo I just got my Gear S3 today and have the app on my Note 5 and Gear but when I go into the app on my Gear S3 and select one of my "Daily Mix" playlists nothing happens.. I...

Casual Listener

Plan Premium   Device Note 5/Gear S3   Operating System Android   My Question or Issue So I just got my Gear S3 today and have the app on my Note 5 and Gear but when I go int...

MonitorZero

Casual Listener

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Tablet locks up on now-playing screen with videos/animations

I first noticed the lockup a few days ago when playing Eurythmics song Sweet Dreams from their album of the same name. The audio plays but when selecting the Now Playing screen the tablet went black and was totally unresponsive. Even the standard And...

Regular

I first noticed the lockup a few days ago when playing Eurythmics song Sweet Dreams from their album of the same name. The audio plays but when selecting the Now Playing screen&nb...

Loxer

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Scrolling sideways in made for you section difficult

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndoird 8.0.0Spotify version 8.4.64.547 armV7 Scrolling through daily mixes sideways usually takes several tries to work after veritcally scrolling on that page. Seems a little overly sensiti...

Newbie

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Andoird 8.0.0 Spotify version 8.4.64.547 armV7     Scrolling through daily mixes sideways usually takes several ...

Loxer

Community Legend

628 Views

1 replies

0 likes

  • 628 Views
  • 1 replies
  • 0 likes

Solved!! Exteme quality no longer showing in settings

PlanPremiumCountry UKDeviceHonor 8Operating SystemAndroid My Question or IssueConsidering I pay for Premium... I am little confused to why this feature has now gone?

Gig Goer

Plan Premium Country  UK Device Honor 8 Operating System Android   My Question or Issue Considering I pay for Premium... I am little confused to why this feature has now gone?&nbs...

Loxer

Community Legend

610 Views

1 replies

0 likes

  • 610 Views
  • 1 replies
  • 0 likes

NVIDIA SHIELD NOT DISPLAYING CORRECT RESOLUTION

PlanPremiumCountry UKDeviceNVIDIA SHIELDOperating System7.0 My Question or IssueWhen using on Nvidia Shield TV, I cannot see the whole screen it is cut off on the top left and difficult to navigate.I have uninstalled the app and cleared the cache and...

Casual Listener

  Plan Premium Country  UK Device NVIDIA SHIELD Operating System 7.0  My Question or Issue When using on Nvidia Shield TV, I cannot see the whole screen it is cut off on the ...

jammoju

Casual Listener

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Solved!! Behind the Lyrics not showing up

PlanFreeCountryMalaysia DeviceNexus 6P Operating SystemAndroid My Question or IssueBehind the Lyrics isn't showing up for any songs even though it's enabled in my settings.

Newbie

Plan Free Country Malaysia   Device Nexus 6P   Operating System Android   My Question or Issue Behind the Lyrics isn't showing up for any songs even though it's enabled in ...

Loxer

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes