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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375742 Views

541 replies

34 likes

Account
Free
  • 375742 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7538 Views

0 replies

7 likes

  • 7538 Views
  • 0 replies
  • 7 likes

Is the spotify community run by bots?

it feels like whenever some people here ask a simple question about the spotify app like a bug or how to do this. Whether you talk postively or negatively, most of the time it gets a bot reply. And most of the time its not proper answers

Roadie

  it feels like whenever some people here ask a simple question about the spotify app like a bug or how to do this. Whether you talk postively or negatively, most of the time it gets a bot repl...

ImpTheLynx

Regular

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops streaming when phone is locked or spotify closes

PlanPremiumCountry United StatesDeviceLG Stylo 3 PlusOperating SystemAndroid 7.0 My Question or Issue When I lock my phone, or close out of spotify, spotify will always stop streaming. I've used wired and bluetooth headphones, cleared the cache, and ...

Newbie

Plan Premium Country  United States Device LG Stylo 3 Plus Operating System Android 7.0   My Question or Issue  When I lock my phone, or close out of spotify, spotify will al...

SergioDavid

Roadie

589 Views

1 replies

1 likes

  • 589 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Samsung Galaxy 8+

PlanPremiumCountryU.S.A Device Operating SystemNewest Android Update My Question or IssueWhat is this basic music selector and why did it change? I used to be able to see the album cover and be able to slide throughout the song.

Newbie

Plan Premium Country U.S.A   Device   Operating System Newest Android Update   My Question or Issue What is this basic music selector and why did it change? I used to be abl...

SergioDavid

Roadie

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Credit card veritication did not cancel de operation

PlanFree and PremiumCountry BrazilDeviceMoto G4 PlusOperating SystemAndroid 7.0 My Question or Issue I have another Spotify account, i've created and upgrade to Premium on friday and got free 30 days until august 12. I find out today, that you guys a...

Newbie

  Plan Free and Premium Country  Brazil Device Moto G4 Plus Operating System Android 7.0   My Question or Issue  I have another Spotify account, i've created and upgrad...

SergioDavid

Roadie

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different now playing screen.

PlanPremiumCountry U.S.ADeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just noticed a different now playing screen today. I only noticed it when I was in the car. Can anyone tell me why the scree...

Newbie

Plan Premium Country  U.S.A Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I just noticed a different now play...

SergioDavid

Roadie

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on one artist in a loop

PlanPremiumCountryUS Happening on both android and windows On the way home I was listening to Spotify on my android phone. It went to an album called Volunteer by Old Crow Medicine show and keeps starting and repeating the early parts of songs. I had...

Newbie

  Plan Premium Country US     Happening on both android and windows  On the way home I was listening to Spotify on my android phone.  It went to an album called Volun...

SergioDavid

Roadie

934 Views

1 replies

0 likes

  • 934 Views
  • 1 replies
  • 0 likes

I don't get why they removed the queue in the new update it's pretty stupid actually

Ever since the new update A lot of things changed which from i heard a made people mad like removing radio function for free users and such. I only use spotify for my saved songs but what i find annoying is that the queue is missing like i want to se...

Roadie

Ever since the new update A lot of things changed which from i heard a made people mad like removing radio function for free users and such. I only use spotify for my saved songs but what i find anno...

lumster49

Roadie

1368 Views

2 replies

0 likes

  • 1368 Views
  • 2 replies
  • 0 likes

Local Files Not Downloading Onto Phone

Plan: PremiumCountry: USADevice: Pixel XLOperating System: ANDROID 8.0My Question or Issue: I have several playlists that contain only local files stored on my laptop. I tried downloading them onto my phone but they won't download. I tried clearing m...

Newbie

Plan: Premium Country: USA Device: Pixel XL Operating System: ANDROID 8.0 My Question or Issue:  I have several playlists that contain only local files stored on my laptop. I tried dow...

AeroZ

Composer

1023 Views

2 replies

1 likes

downloads
files
local
local files
Playlists
  • 1023 Views
  • 2 replies
  • 1 likes

Now Playing display on Bluetooth

I've noticed a few posts about this "Car Mode" display that is happening under bluetooth. Theres no way there isnt a fix, I'm connected to a Mpow bluetooth adapter and that's hooked to my radio in a machine shop. I cant adjust the position of the son...

Casual Listener

I've noticed a few posts about this "Car Mode" display that is happening under bluetooth. Theres no way there isnt a fix, I'm connected to a Mpow bluetooth adapter and that's hooked to my radio in a ...

Clchase80

Music Fan

1915 Views

5 replies

1 likes

  • 1915 Views
  • 5 replies
  • 1 likes

Solved!! Why can't I change quality/bitrate on my Android phone?

Phone is Moto g5plusLocation United KingdomOS is Android 7Hello - I could do with some help please. I thought Spotify Premium gave me access to higher bitrate than the free version. I have Premium installed on my Android phone. When I go to "Music Qu...

Casual Listener

Phone is Moto g5plus Location United Kingdom OS is Android 7 Hello - I could do with some help please.  I thought Spotify Premium gave me access to higher bitrate than the free version.&n...

Loxer

Community Legend

11276 Views

3 replies

0 likes

  • 11276 Views
  • 3 replies
  • 0 likes

Track names not displayed correctly when moving on to next track

PlanPremiumCountry UKDeviceMotorola Moto G5SOperating SystemAndroid 7.1.1 App version 8.4.62.490 My Question or Issue Hi, this has been happening for a few weeks now, not just with the latest update. When I play a track (any track, online or offline,...

Casual Listener

Plan Premium Country  UK Device Motorola Moto G5S Operating System Android 7.1.1     App version 8.4.62.490     My Question or Issue   Hi, this has be...

thorpemike

Casual Listener

524 Views

1 replies

0 likes

  • 524 Views
  • 1 replies
  • 0 likes

All music censored on my Galaxy S8

A lot of artists music just became censored for me on my phone however using the desktop app the songs are just fine. The censoring is just extremely annoying to listen to and was wondering is this an android issue or what exactly.PlanPremiumCountryU...

Newbie

A lot of artists music just became censored for me on my phone however using the desktop app the songs are just fine. The censoring is just extremely annoying to listen to and was wondering is this a...

Maybe_its_Aaron

Regular

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

[Android] Lack of 18:9 support, no 64-bit optimization, and not targeting 8.1 Oreo

It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a release of Android from 2015. We're now into March ...

Composer

It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a ...

osornios

Spotify Star

2252 Views

1 replies

15 likes

Android
Mobile
  • 2252 Views
  • 1 replies
  • 15 likes

Superuser Contribution Podcasts no longer an option on "Your Library" page

Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcasts I follow quickly. But now to find the Podcasts I ...

Newbie

Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcast...

p2219890

Casual Listener

20827 Views

22 replies

42 likes

Android
podcast
Your Library
  • 20827 Views
  • 22 replies
  • 42 likes

Download over cellular disabled

PlanPremiumCountry UKDeviceS6Operating SystemAndroid My Question or Issue I am having the common issue of music keep downloading over cellular. I cannot turn it off as this feature is disabled !!! how do I enable it so I can at least stop it eating p...

Casual Listener

Plan Premium Country  UK Device S6 Operating System Android   My Question or Issue  I am having the common issue of music keep downloading over cellular. I cannot turn it off...

adesfreemusic

Casual Listener

993 Views

6 replies

0 likes

  • 993 Views
  • 6 replies
  • 0 likes

S7 Edge - Music cutting out and buggy Spotify

Hey guys I'm running Premium and I've always had little quirks to the App on the Samsung S7 but it's got hidious since the last Samsung update. Version 8.4.62.490 The music will cut out after a few minutes after the phone screen is closed, similar to...

Casual Listener

  Hey guys   I'm running Premium and I've always had little quirks to the App on the Samsung S7 but it's got hidious since the last Samsung update.   Version 8.4.62.490  &nb...

Stoedandbroke

Newbie

818 Views

1 replies

0 likes

  • 818 Views
  • 1 replies
  • 0 likes

Now Playing Screen

PlanPremiumCountry USA Device Samsung Galaxy 9Operating SystemAndroid My Question or Issue My Now Playing display has changed to this very basic screen and regardless of whether or not I have the behind the lyrics option selected in my settings, it s...

Casual Listener

Plan Premium Country  USA  Device  Samsung Galaxy 9 Operating System Android   My Question or Issue   My Now Playing display has changed to this very basic screen a...

user-removed

Not applicable

2979 Views

4 replies

1 likes

display screen
Now playing
now playing screen
  • 2979 Views
  • 4 replies
  • 1 likes

Spotify NEEDS to be brought up to scale for larger to displays

Premium/ United States Pixel 2 XL My issue is the app is horribly not brought up to scale for larger display devices. Even for smaller displays the UI could be better. 1st screenshot(music menu) : The bar at the bottom could be lowered, and the top b...

Gig Goer

Premium/ United States   Pixel 2 XL   My issue is the app is horribly not brought up to scale for larger display devices. Even for smaller displays the UI could be better.   1st ...

Loxer

Community Legend

860 Views

1 replies

2 likes

  • 860 Views
  • 1 replies
  • 2 likes

Solved!! Extreme quality no longer available for streaming--only "Very High"

Plan - PremiumPhone: Verizon Galaxy Note 8OS: Android 8, May 1, 2018 security update Spotify Android player v8.4.55.521 armV7 Under Music Quality > Streaming > there is no longer an option for "Extreme Qualtiy". The options are now Low..Normal..High....

Regular

Plan - Premium Phone: Verizon Galaxy Note 8 OS: Android 8, May 1, 2018 security update   Spotify Android player v8.4.55.521 armV7   Under Music Quality > Streaming > there is no...

Archon810

Regular

64775 Views

17 replies

4 likes

  • 64775 Views
  • 17 replies
  • 4 likes

Album Art Andoid

Spotify Premium, Andoid album art has disappeared. Now all I get is this...

Regular

Spotify Premium,  Andoid album art has disappeared.  Now all I get is this...

Smax69

Regular

1164 Views

9 replies

0 likes

  • 1164 Views
  • 9 replies
  • 0 likes