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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

409368 Views

554 replies

37 likes

Account
Free
  • 409368 Views
  • 554 replies
  • 37 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8913 Views

0 replies

7 likes

  • 8913 Views
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  • 7 likes

Solved!!Superuser Contribution Can't go offline

I bought a new phone, but when I downloaded spotify I got a message telling me I can't go offline because I already had too many devices connected. Okay, so I went to my account and deleted all devices so I could leave just the two I need (windows an...

Casual Listener

I bought a new phone, but when I downloaded spotify I got a message telling me I can't go offline because I already had too many devices connected. Okay, so I went to my account and deleted all devic...

midnight_8

Gig Goer

7534 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

The problems with listening to explicit songs

PlanFreeCountry No matterOperating SystemAndroid My Question I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated

Casual Listener

Plan Free Country  No matter Operating System Android  My Question  I can't listen song with explicit content , but I 18 year old and in my spotify profile it is indicated &nbs...

Loxer

Community Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Can no longer navigate mid song

After the recent update the now playing screen is completely different. I can no longer slide around during a song, you can only start over again. If you are working on a performance piece and need to replay a portion of a song without starting compl...

Casual Listener

After the recent update the now playing screen is completely different.  I can no longer slide around during a song, you can only start over again.  If you are working on a performance piec...

TravisB86

Casual Listener

1025 Views

4 replies

0 likes

  • 1025 Views
  • 4 replies
  • 0 likes

I need help

PlanPremiumCountryBrasil DeviceMoto g5 splusOperating SystemAndroid My Question or IssueHello my songs from my música in the bibliotic are just deleting alono, I have many songs there, but the are random being deleted

Casual Listener

Plan Premium Country Brasil   Device Moto g5 splus Operating System Android    My Question or Issue Hello my songs from my música in the bibliotic are just deleting alono, I...

Bittencourt

Spotify Star

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
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Superuser Contribution Download error

PlanFree/PremiumCountryPhilippinesDeviceVivo Y71Operating SystemFuntouchOS 8.1.0 My Question or Issue I always getting that error everytime i download music but as you can see on the picture that i attached i still have a lot of space on my storage a...

Casual Listener

  Plan Free/Premium Country Philippines Device Vivo Y71 Operating System FuntouchOS 8.1.0   My Question or Issue  I always getting that error everytime i download music but ...

SergioDavid

Roadie

3490 Views

1 replies

0 likes

Download bug
Download error
  • 3490 Views
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  • 0 likes

Superuser Contribution the app opens it self on sony android tv

PlanFreeCountryMéxico DeviceSony Bravia 55X900EOperating SystemAndroid TV 7.0 My Question or Issue The app is useful .. but in my sony Android TV it is annoying that the application starts on its own when I turn on the TV and sometimes when I'm watch...

Newbie

Plan Free Country México  Device Sony Bravia 55X900E Operating System Android TV 7.0   My Question or Issue  The app is useful .. but in my sony Android TV it is annoying tha...

SergioDavid

Roadie

1587 Views

1 replies

0 likes

  • 1587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify deletes some songs when connecting to internet

PlanPremiumCountryNorwayDeviceSamsung Galaxty 6 My Question or Issue I recently downloaded the "This Is The Beatles" playlist. That worked out but i noticed only some of the songs showed when i searched for them in offline mode. I was able to play th...

Newbie

Plan Premium Country Norway Device Samsung Galaxty 6   My Question or Issue  I recently downloaded the "This Is The Beatles" playlist. That worked out but i noticed only some of the...

SergioDavid

Roadie

779 Views

1 replies

0 likes

  • 779 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Almacenamiento a SD

No me aparece la opción de almacenar la música descargada en mi tarjeta SD

Newbie

No me aparece la opción de almacenar la música descargada en mi tarjeta SD

gatofunky

Casual Listener

237245 Views

90 replies

8 likes

  • 237245 Views
  • 90 replies
  • 8 likes

Superuser Contribution Cannot "View Artist, View Album, Go to Song Radio"

PlanVerizonCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I'm having issues with viewing artists, the albums, and go to song radio. I've seen another post about how the device may be in 'Offline' mode, but this i...

Newbie

Plan Verizon Country  USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I'm having issues with viewing artists, the albums, and go to s...

SergioDavid

Roadie

822 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution [Android] Spotify keeps deleting saved playlists

PlanPremiumCountry AustraliaDeviceSamsung galaxy s3Operating SystemAndroid 4.3 My Question or Issue Whenever my phone turns off then back on again it takes a second or two before reading the SD card, in that time spotify reads that there is no SD car...

Newbie

Plan Premium Country  Australia Device Samsung galaxy s3 Operating System Android 4.3   My Question or Issue  Whenever my phone turns off then back on again it takes a second...

SergioDavid

Roadie

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lag galaxy tab 4

Plan: FreeDeviceSamsung galaxy tab 4Operating SystemAndroid My Question or Issue Spotify music lags very much while playing music. Tried to re install and wifi/4g/3g but no difference :/. No matter if screen is on or off could someone help

Newbie

Plan: Free Device Samsung galaxy tab 4 Operating System Android   My Question or Issue  Spotify music lags very much while playing music. Tried to re install and wifi/4g/3g but no di...

SergioDavid

Roadie

682 Views

1 replies

0 likes

samsung galaxy
Tab
  • 682 Views
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Superuser Contribution Spotify autoplays on phone speakers after bluetooth disconnect

PlanPremiumDeviceOnePlus 3TOperating SystemAndroid Nougat My Issue For a month the spotify app has been sporadically resumed playback after I move away from my car (bluetooth connected) or from bluetooth connected headphones. The song then continues ...

Newbie

Plan Premium Device OnePlus 3T Operating System Android Nougat   My Issue  For a month the spotify app has been sporadically resumed playback after I move away from my car (bluetoot...

SergioDavid

Roadie

1029 Views

1 replies

3 likes

  • 1029 Views
  • 1 replies
  • 3 likes

Superuser Contribution Distorted sound

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 Oreo My Question or IssueA week or so ago I noticed that a number of songs in my playlists have a distorted effect, whereas this has not been an issue before. It's a d...

Casual Listener

Plan Premium Country  Netherlands Device Samsung Galaxy S8 Operating System Android 8.0.0 Oreo   My Question or Issue A week or so ago I noticed that a number of songs in my playl...

SergioDavid

Roadie

684 Views

1 replies

0 likes

  • 684 Views
  • 1 replies
  • 0 likes

Changing tracks is incredibly sluggish

The app keeps freezing when I try to change tracks and will sometimes use 10 seconds before it switches to the next song after hitting the next button.Running on galaxy s8 newest updates.Anyone else have this issue?

Roadie

The app keeps freezing when I try to change tracks and will sometimes use 10 seconds before it switches to the next song after hitting the next button. Running on galaxy s8 newest updates. Anyone e...

Loxer

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Spotify app "crashes" randomly

PlanPremiumCountry ItalyDeviceSamsung Galaxy A5 2015Operating SystemAndroid 6.0.1 Hi everyone,I have a very strange issue with the Spotify app on my device. In a way that seems to be completely random, the app stops loading everything: I can't pause ...

Casual Listener

Plan Premium Country  Italy Device Samsung Galaxy A5 2015 Operating System Android 6.0.1   Hi everyone, I have a very strange issue with the Spotify app on my device. In a way tha...

ferrarif1w

Casual Listener

978 Views

4 replies

0 likes

  • 978 Views
  • 4 replies
  • 0 likes

No bluetooth media controls as of last update

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0 Vehicle 2011 VW CC 2.0T with RNS510 stereo (no track names, but was controllable until update)My Question or Issue since last spotify update, bluetooth media controls no lon...

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android 8.0  Vehicle  2011 VW CC 2.0T with RNS510 stereo (no track names, but was controllable ...

Clchase80

Music Fan

1000 Views

2 replies

0 likes

  • 1000 Views
  • 2 replies
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spotify doesn`t save to sd card

PlanPremiumDeviceSamsung J7Operating SystemAndroid When I started to use my new phone a couple of days ago I chose the sd card option and then saved around 1000 songs but spotify magically deleted all of them today. And now the sd card storage option...

Newbie

Plan Premium Device Samsung J7 Operating System Android   When I started to use my new phone a couple of days ago I chose the sd card option and then saved around 1000 songs but spotify m...

MrKnwn2ActBad

Regular

2180 Views

6 replies

0 likes

storage
Storage on sd card
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  • 6 replies
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Shuffle music does not work?

Shuffle does not work anymore it seems. It will play the list in order. Doesnt matter how many times I would choose the shuffle play. There isnt a shuffle icon anywhere to make it play shuffled. I would do this everyday and would play the same songs,...

Regular

Shuffle does not work anymore it seems.  It will play the list in order.  Doesnt matter how many times I would choose the shuffle play.  There isnt a shuffle icon anywhere to make it p...

lblazexl

Regular

2743 Views

10 replies

1 likes

  • 2743 Views
  • 10 replies
  • 1 likes