Help Wizard

Step 1


Can't Play Songs

Can't Play Songs

This issue occurs on any device I use with my account. Whenever I try to play specific songs, a message pops up at the top of my screen, saying "Spotify can't play this right now. If you have the file on your computer you can import it." The songs are: Taste (Tyga), Praise the Lord (A$AP Rocky), **bleep** (The Carters). I can play every other song just fine.

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The issue might have something to do with my account rather than the Spotify app, but I've sent a ticket to the support team and they just gave me a generic response.


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