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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388548 Views

545 replies

34 likes

Account
Free
  • 388548 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8062 Views

0 replies

7 likes

  • 8062 Views
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  • 7 likes

Solved!! Why can't I change quality/bitrate on my Android phone?

Phone is Moto g5plusLocation United KingdomOS is Android 7Hello - I could do with some help please. I thought Spotify Premium gave me access to higher bitrate than the free version. I have Premium installed on my Android phone. When I go to "Music Qu...

Casual Listener

Phone is Moto g5plus Location United Kingdom OS is Android 7 Hello - I could do with some help please.  I thought Spotify Premium gave me access to higher bitrate than the free version.&n...

Loxer

Community Legend

11333 Views

3 replies

0 likes

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  • 3 replies
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Track names not displayed correctly when moving on to next track

PlanPremiumCountry UKDeviceMotorola Moto G5SOperating SystemAndroid 7.1.1 App version 8.4.62.490 My Question or Issue Hi, this has been happening for a few weeks now, not just with the latest update. When I play a track (any track, online or offline,...

Casual Listener

Plan Premium Country  UK Device Motorola Moto G5S Operating System Android 7.1.1     App version 8.4.62.490     My Question or Issue   Hi, this has be...

thorpemike

Casual Listener

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

All music censored on my Galaxy S8

A lot of artists music just became censored for me on my phone however using the desktop app the songs are just fine. The censoring is just extremely annoying to listen to and was wondering is this an android issue or what exactly.PlanPremiumCountryU...

Newbie

A lot of artists music just became censored for me on my phone however using the desktop app the songs are just fine. The censoring is just extremely annoying to listen to and was wondering is this a...

Maybe_its_Aaron

Regular

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

[Android] Lack of 18:9 support, no 64-bit optimization, and not targeting 8.1 Oreo

It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a release of Android from 2015. We're now into March ...

Composer

It's 2018, and the Spotify app still has several internal issues that negativily impact the app's usability, performance, and just internal workings. The app still targets Android 6.0 Marshmallow, a ...

osornios

Spotify Star

2369 Views

1 replies

15 likes

Android
Mobile
  • 2369 Views
  • 1 replies
  • 15 likes

Superuser Contribution Podcasts no longer an option on "Your Library" page

Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcasts I follow quickly. But now to find the Podcasts I ...

Newbie

Today when I went to use Spotify in my Android App to listen to a Podcast I follow, the option of "Podcasts" no longer appeared on my "Your Library" page. Usually that's how I navigate to the Podcast...

p2219890

Casual Listener

21073 Views

22 replies

42 likes

Android
podcast
Your Library
  • 21073 Views
  • 22 replies
  • 42 likes

Download over cellular disabled

PlanPremiumCountry UKDeviceS6Operating SystemAndroid My Question or Issue I am having the common issue of music keep downloading over cellular. I cannot turn it off as this feature is disabled !!! how do I enable it so I can at least stop it eating p...

Casual Listener

Plan Premium Country  UK Device S6 Operating System Android   My Question or Issue  I am having the common issue of music keep downloading over cellular. I cannot turn it off...

adesfreemusic

Casual Listener

1024 Views

6 replies

0 likes

  • 1024 Views
  • 6 replies
  • 0 likes

S7 Edge - Music cutting out and buggy Spotify

Hey guys I'm running Premium and I've always had little quirks to the App on the Samsung S7 but it's got hidious since the last Samsung update. Version 8.4.62.490 The music will cut out after a few minutes after the phone screen is closed, similar to...

Casual Listener

  Hey guys   I'm running Premium and I've always had little quirks to the App on the Samsung S7 but it's got hidious since the last Samsung update.   Version 8.4.62.490  &nb...

Stoedandbroke

Newbie

835 Views

1 replies

0 likes

  • 835 Views
  • 1 replies
  • 0 likes

Now Playing Screen

PlanPremiumCountry USA Device Samsung Galaxy 9Operating SystemAndroid My Question or Issue My Now Playing display has changed to this very basic screen and regardless of whether or not I have the behind the lyrics option selected in my settings, it s...

Casual Listener

Plan Premium Country  USA  Device  Samsung Galaxy 9 Operating System Android   My Question or Issue   My Now Playing display has changed to this very basic screen a...

user-removed

Not applicable

3027 Views

4 replies

1 likes

display screen
Now playing
now playing screen
  • 3027 Views
  • 4 replies
  • 1 likes

Spotify NEEDS to be brought up to scale for larger to displays

Premium/ United States Pixel 2 XL My issue is the app is horribly not brought up to scale for larger display devices. Even for smaller displays the UI could be better. 1st screenshot(music menu) : The bar at the bottom could be lowered, and the top b...

Gig Goer

Premium/ United States   Pixel 2 XL   My issue is the app is horribly not brought up to scale for larger display devices. Even for smaller displays the UI could be better.   1st ...

Loxer

Community Legend

878 Views

1 replies

2 likes

  • 878 Views
  • 1 replies
  • 2 likes

Solved!! Extreme quality no longer available for streaming--only "Very High"

Plan - PremiumPhone: Verizon Galaxy Note 8OS: Android 8, May 1, 2018 security update Spotify Android player v8.4.55.521 armV7 Under Music Quality > Streaming > there is no longer an option for "Extreme Qualtiy". The options are now Low..Normal..High....

Regular

Plan - Premium Phone: Verizon Galaxy Note 8 OS: Android 8, May 1, 2018 security update   Spotify Android player v8.4.55.521 armV7   Under Music Quality > Streaming > there is no...

Archon810

Regular

64949 Views

17 replies

4 likes

  • 64949 Views
  • 17 replies
  • 4 likes

Album Art Andoid

Spotify Premium, Andoid album art has disappeared. Now all I get is this...

Regular

Spotify Premium,  Andoid album art has disappeared.  Now all I get is this...

Smax69

Regular

1200 Views

9 replies

0 likes

  • 1200 Views
  • 9 replies
  • 0 likes

Solved!! Spotify crashes when loading songs with with video loop artwork.

PlanPremiumCountry USADeviceSamsung Galaxy s8Operating System android version 8.0.0 My Question or IssueWhenever a song with a video loop/gif instead of album artwork (such as songs from Migos, Rae Sremmurd's or Tune-Yards new albums) is played the v...

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy s8 Operating System  android version 8.0.0   My Question or Issue Whenever a song with a video loop/gif inst...

Loxer

Community Legend

1571 Views

1 replies

0 likes

  • 1571 Views
  • 1 replies
  • 0 likes

[Android Wear] Offline Music

PlanPremiumCountry BELGIUM DeviceSamsung A5Operating SystemAndroid My Question or IssueHi there, I have difficulties to undersrand how to get offline music. When online, I have obviously access to my music inside my playlist ... but when offline I on...

Casual Listener

Plan Premium Country BELGIUM   Device Samsung A5 Operating System Android   My Question or Issue Hi there, I have difficulties to undersrand how to get offline music. When onlin...

Cdelecole

Casual Listener

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

Problems with logging on while offline

I think I have found a glitch while logging on to Spotify when it was previously offline.On my mobile phone, I use Spotify in offline mode to save on my mobile data while listening to Spotify in the car. Now the app did log out and I cannot log in ag...

Newbie

I think I have found a glitch while logging on to Spotify when it was previously offline. On my mobile phone, I use Spotify in offline mode to save on my mobile data while listening to Spotify in th...

Loxer

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Solved!! App crashes when I press the search button

Hi there! PlanPremiumCountrySpain DeviceXiaomi Redmi 5aOperating SystemAndroid 7.1.2 MIUI 9.5 My Question or IssueI am a Spotify enthusiastic lover but I am facing a technical issue with my new smartphone: every time I press the search button the app...

Casual Listener

Hi there!   Plan Premium Country Spain  Device Xiaomi Redmi 5a Operating System Android 7.1.2 MIUI 9.5   My Question or Issue I am a Spotify enthusiastic lover but I am fac...

perereman

Casual Listener

4796 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Music quality keeps changing!

Hi, I've download a bunch of songs into my android device but there is some songs who start playing with a good bitrate quality and end with a poor quality (I've chosen extremly high quality for download in settings)I've tried redownloading songs but...

Newbie

Hi,   I've download a bunch of songs into my android device but there is some songs who start playing with a good bitrate quality and end with a poor quality (I've chosen extremly high qu...

Majkiboy

Casual Listener

8639 Views

8 replies

3 likes

  • 8639 Views
  • 8 replies
  • 3 likes

Solved!! Daily Mix Not Showing in My Library

Greetings..I've been a Spotify Premium member for over 2 years & am currently utilizing Spotify on a LG/smartphone/Android device. As of today I noticed online reading that as of today Spotify's new feature the Daily Mix playlist is available for all...

Roadie

Greetings..I've been a Spotify Premium member for over 2 years & am currently utilizing Spotify on a LG/smartphone/Android device. As of today I noticed online reading that as of today Spotify's ...

jereisluke1980

Newbie

101915 Views

32 replies

2 likes

  • 101915 Views
  • 32 replies
  • 2 likes

Solved!! Search doesn't work correctly

PlanPremiumCountry GermanyDevice(Samsung Galaxy A5)Operating System(Android Oreo) My Question or IssueWhen I search for a song, I only get results from my downloaded songs, although Spotify is online and I am connected to WiFi.

Newbie

Plan Premium Country  Germany Device (Samsung Galaxy A5) Operating System (Android Oreo)   My Question or Issue When I search for a song, I only get results from my downloade...

Noah

Spotify Star

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some songs have weird distortion only while playing on headphones

PlanPremiumCountry USADeviceGalaxy S7Operating SystemAndroid 8.0.0 My Question or Issue I recently compiled a playlist and saved it to my device. Everything played fine for a while and then I noticed that when I would hook my phone up to headphones o...

Newbie

Plan Premium Country  USA Device Galaxy S7 Operating System Android 8.0.0   My Question or Issue  I recently compiled a playlist and saved it to my device. Everything played ...

Alfredo

Roadie

3304 Views

2 replies

1 likes

  • 3304 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not playing entire song

PlanPremiumCountryUk DevicePixel 2, Sonos playOperating SystemAndroid 8.1.0 My Question or IssueThis morning regardless of whether playing online or downloaded tracks would not play whole songs. Neither force stop or reinstalling Spotify helped... Ve...

Newbie

Plan Premium Country Uk   Device Pixel 2, Sonos play Operating System Android 8.1.0   My Question or Issue This morning regardless of whether playing online or downloaded tracks ...

Alfredo

Roadie

2669 Views

1 replies

0 likes

  • 2669 Views
  • 1 replies
  • 0 likes