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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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App force closes in background when i pause the music

PlanFreeCountry USADeviceNokia 6Operating SystemAndroid 8.1 My Question or Issue Spotify app keeps force closing in the background when i pause the music. I've given permission in my android battery settings for spotify to be running in the backgroun...

Visitor

Plan Free Country  USA Device Nokia 6 Operating System Android 8.1   My Question or Issue  Spotify app keeps force closing in the background when i pause the music. I've give...

488 Views

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I cannot listen to podcasts on hp slate 7 running android but I can on my ios devices

The strangest thing ever! I am a spotify user under a premium plan. I have recently installed spotify on an HP Slate 7 device running Android version 4.1.1. Using spotify on my iOS devices or laptop computer operating windows is no problem. I can eas...

Newbie

The strangest thing ever! I am a spotify user under a premium plan. I have recently installed spotify on an HP Slate 7 device running Android version 4.1.1.   Using spotify on my iOS devices o...

425 Views

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Images not loading at all on Samsung Note 8 (7.1.1)

Premium user, running on Samsung Note 8 (Android 7.1.1). For almost a week now, all art and images have disappeared from the app. There is absolutely not a single image, and also the "Behind the Lyrics" function has stopped working. Please help!

Newbie

Premium user, running on Samsung Note 8 (Android 7.1.1). For almost a week now, all art and images have disappeared from the app. There is absolutely not a single image, and also the "Behind the Lyri...

302 Views

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Default Playlist Name

Hello, PlanPremiumCountryNL Device(iPhone 8 & Samsung Galaxy 8, Windows PC)Operating System(iOS 10, Android Oreo, Windows 10) My Question or IssueHow can I have the Android app set the playlist name by default to artist and album nane? It works on my...

Regular

Hello,   Plan Premium Country NL  Device (iPhone 8 &  Samsung Galaxy 8, Windows PC) Operating System (iOS 10, Android Oreo, Windows 10)   My Question or Issue ...

400 Views

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Android Premium: Playlists Ordering Weirdly?

I recently updated to whatever the latest version of the Spotify Premium app on Android is. Immediately after I did this, my playlists would start to be ordered strangely. Here is what I mean:Before the update, I always liked to keep my playlists ord...

Casual Listener

I recently updated to whatever the latest version of the Spotify Premium app on Android is. Immediately after I did this, my playlists would start to be ordered strangely. Here is what I mean: Befo...

9-r4ulo3xf_wo

Newbie

680 Views

1 replies

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Reappearing fullscreen 'suggestion'

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Operating SystemAndroid OreoMy Question or Issue Since yesterday, I have a advertisement for a playlist 'Glücksbringer für Deutschland' about some songs that were popular in germany during the last foot...

Visitor

Plan Premium Country Germany  Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue   Since yesterday, I have a advertisement for a playlist 'Glücksbring...

374 Views

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Android does not accept app install

PlanPremiumCountry AustraliaDeviceSamsung Galaxy Tab 2 10.1Operating SystemAndroid My Question or Issue I have has Spotify the app on the tablet previously and unistalled it so I could reinstall after upgrading to premium. I did this because after I ...

Newbie

Plan Premium Country  Australia Device Samsung Galaxy Tab 2 10.1 Operating System Android    My Question or Issue  I have has Spotify the app on the tablet previously an...

449 Views

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Volume issue on S9+

PlanPremium CountryUS DeviceSamsung Galaxy 9+ Operating SystemAndriod 8.0.0 Spotify Verison8.4.57.803My Question or Issue I have an issue where my volume will suddenly decrease by itself and increase by itself. I've searched up a couple of similar to...

Newbie

Plan Premium   Country US    Device Samsung Galaxy 9+   Operating System Andriod 8.0.0   Spotify Verison 8.4.57.803 My Question or Issue  I have an issue ...

445 Views

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Not automatically play next song

PlanPremiumCountry Device(Samsung Galaxy J7 Pro)Operating System(Android Nougat) My Question or Issue Dear my fellow Spotify friends, I have an issue here.I'm premium member. I downloaded the music into my "song" tab. But, somehow the song can't auto...

Newbie

Plan Premium Country   Device (Samsung Galaxy J7 Pro) Operating System (Android Nougat)   My Question or Issue  Dear my fellow Spotify friends, I have an issue here. I'm pre...

sandrobarbero

Newbie

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Problema con el nombre de las playslist

Mi problema es que cuando pongo play a una canción arriba de la imagen de portada me dice por ejemplo: ( [◇] (nombre de la playlist) de kmshy8sgah3aljd9jfo0 en vez de mi nombre).PlanPremiumCountry ArgentinaDevice(Samsung galaxy J7 2016)Operating Syst...

Newbie

Mi problema es que cuando pongo play a una canción arriba de la imagen de portada me dice por ejemplo: ( [◇] (nombre de la playlist) de kmshy8sgah3aljd9jfo0 en vez de mi nombre). Plan Premium Coun...

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Volume Control

PlanPremiumCountry UsDeviceLg V20Operating SystemAndroid My Question or IssueRandomly throughout my songs Spotify will lower the song volume also but rarely will stop the music. I disabled the "Normalize Volume" setting and I'm still having the issue...

Newbie

Plan Premium Country  Us Device Lg V20 Operating System Android   My Question or Issue Randomly throughout my songs Spotify will lower the song volume also but rarely will stop th...

381 Views

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After downloading a playlist, daily mix is missing

PlanPremium My Question or IssueFirst tried Spotify today and bought a premium for 3 months. I loved the 3 "Daily Mix" playlists that it made for me when i first chose the artists that i like. After downloading all the songs from one of the daily mix...

Newbie

Plan Premium   My Question or Issue First tried Spotify today and bought a premium for 3 months. I loved the 3 "Daily Mix" playlists that it made for me when i first chose the artists that i...

587 Views

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[Discussion][ALL Platforms] The New UI concept

Hi everyone, The new UI is really clean but it still feels exactly the same. I was checking Behance as I usually do and came across this concept by Gabrielle Nguyen:https://www.behance.net/gallery/56534635/Spotify-UI-Redesign-Concept It was nice and ...

Community Legend

Hi everyone,   The new UI is really clean but it still feels exactly the same.  I was checking Behance as I usually do and came across this concept by  Gabrielle Nguyen: https://w...

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All Platforms
Discussion
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Superuser Contribution Walters iphone

PlanPremiumCountry United statesDeviceAlcatel pulsemixOperating System My Question or Issue I'll be listening to Spotify at home and or in my car and all of a sudden what I'm listening to stops and music starts playing from Walters iphone, I don't kn...

Newbie

Plan Premium Country  United states Device Alcatel pulsemix Operating System     My Question or Issue  I'll be listening to Spotify at home and or in my car and all of a...

Alfredo

Roadie

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1 replies

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Superuser Contribution Playlist History Showing Unplayed Albums?

PlanPremiumCountryUSA DeviceOneplus 5TOperating SystemAndroid NMy Question or Issue When I open my spotify, it shows a bunch of these albums in the playlist history that I've never even seen before, and it overshadows all the songs that I actually wa...

Newbie

Plan Premium Country USA  Device Oneplus 5T Operating System Android N My Question or Issue  When I open my spotify, it shows a bunch of these albums in the playlist history t...

Alfredo

Roadie

426 Views

1 replies

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Upload own songs as a musician

I am a little composer by myself and what to upload my own work for other users (and also for myself to combine it with other work) however it is not clear how I can upload my own music on the Spotify database...

Regular

I am a little composer by myself and what to upload my own work for other users (and also for myself to combine it with other work) however  it is not clear how I can upload my own music on the ...

Maxim

Spotify Star

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Can't listen to some songs

I want to listen to songs I want to hear of course. Now I see songs like German artist Peter Fox and Japanese composer Koji Kondo. However, I can't play it. It is Graye in stead of white (the text) what am I doing wrong and how can I fix this.

Regular

I want to listen to songs I want to hear of course. Now I see songs like German artist Peter Fox and Japanese composer Koji Kondo. However, I can't play it. It is Graye in stead of white (the text) w...

xq6_-zlyv3bql

Casual Listener

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1 replies

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Xperia - constant Software Update notification

Sony Xperia XA1 UltraAndroid Oreo (8.0.0) For the past several weeks I've been getting the red Software Update notification on mobile: Software Update. Your device needs updating! Spotify requires Android version 4.1 or above. To continue listening, ...

Newbie

  Sony Xperia XA1 Ultra Android Oreo (8.0.0)   For the past several weeks I've been getting the red Software Update notification on mobile:   Software Update.  Your device n...

Amichkaye

Newbie

958 Views

1 replies

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I can't scroll down to past episodes on a podcast

PlanPremiumCountry IrelandDeviceSamsung Operating SystemAndroid My Question or Issue I can't find episodes on a podcast past 86. It won't let me scroll down to the first episode. Was wondering how to fix this.

Casual Listener

Plan Premium Country  Ireland Device Samsung  Operating System Android   My Question or Issue  I can't find episodes on a podcast past 86. It won't let me scroll down to...

759 Views

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Solved!! Store offline content in the SD card.

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space. I searched, and found this link:https://support.sp...

Regular

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space....

1168471053

Regular

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5 replies

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