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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386926 Views

545 replies

34 likes

Account
Free
  • 386926 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

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Superuser Contribution Songs pause at one second

PlanPremiumCountry USADeviceMoto Z2 forceOperating SystemAndroid version 8.0.0 My Question or Issue When I skip a song there's a pause at one second but if I let the song play out the next song won't have a pause at all which is strange to me. This i...

Regular

Plan Premium Country  USA Device Moto Z2 force Operating System Android version 8.0.0   My Question or Issue  When I skip a song there's a pause at one second but if I l...

ShadeRunner

Regular

1621 Views

13 replies

0 likes

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  • 13 replies
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Gear S3 asks me to go premium but already got it.

Hi, Whe I log in to spotify on my gear S3 it asks me to get premium but I already have it. When I click in the link it sends me to the page to get a family pack. This is very frustrating. Thanks for your help.

Newbie

Hi, Whe I log in to spotify on my gear S3  it asks me to get premium but I already have it. When I click in the link it sends me to the page to get a family pack. This is very frustrating. Thank...

337 Views

0 replies

0 likes

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Superuser Contribution Autoplay and mixtapes

PlanPremiumCountry GermanyDeviceHTC U11+Operating SystemAndroid 8.0.0 My Question or Issue When listening to mixtapes, Album radio or whatever, Spotify will automatically choose similar songs and attaches them to the queue.But for a few weeks now, wh...

Casual Listener

Plan Premium Country  Germany Device HTC U11+ Operating System Android 8.0.0   My Question or Issue  When listening to mixtapes, Album radio or whatever, Spotify will automat...

Lahr3n

Casual Listener

751 Views

2 replies

0 likes

autoplay
bug
Mixtapes
  • 751 Views
  • 2 replies
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repeat button is gone and not enough bass

I can't find the repeat option anymore! And there isn't enough bass when I use my headphones with Spotify. I don't know if it is the phone, or Spotify itself. It can't be the headphones, they have loads of bass when I use them with my computer. I don...

Music Fan

I can't find the repeat option anymore! And there isn't enough bass when I use my headphones with Spotify. I don't know if it is the phone, or Spotify itself. It can't be the headphones, they have lo...

Loxer

Community Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

I cant disconnect Facebook from Spotify

DeviceAdvan i7D (Tablet)Operating SystemAndroid My Question or Issue I can't find the remove Facebook option under the social category on the settings. My account is registered by email. How can I disconnect Facebook from Spotify?

Newbie

Device Advan i7D (Tablet) Operating System Android   My Question or Issue  I can't find the remove Facebook option under the social category on the settings. My account is registered ...

Loxer

Community Legend

535 Views

2 replies

0 likes

  • 535 Views
  • 2 replies
  • 0 likes

Last.fm integration

Using a Galaxy S6 edge, the option to scrobble to Last.fm has disappeared from settings. I was scrobbling in the morning and by lunch I no longer could. I know there have been all kinds of problems with integration since they launched but does anybod...

Casual Listener

Using a Galaxy S6 edge, the option to scrobble to Last.fm has disappeared from settings. I was scrobbling in the morning and by lunch I no longer could. I know there have been all kinds of problems w...

razvan42

Newbie

1293 Views

3 replies

1 likes

  • 1293 Views
  • 3 replies
  • 1 likes

Solved!! Can't find my library

PlanFreeDeviceSamsung Galaxy Note Fan EditionOperating SystemAndroid 8.0.0My Question or IssueHey i can't find my library in mobile on desktop it's okay and can see it but on mobile i can see only "my favourite songs" and there is only 237 songs it's...

Regular

Plan Free Device Samsung Galaxy Note Fan Edition Operating System Android 8.0.0 My Question or Issue Hey i can't find my library in mobile on desktop it's okay and can see it but on mobile i c...

Swerver

Regular

6849 Views

13 replies

0 likes

  • 6849 Views
  • 13 replies
  • 0 likes

Superuser Contribution Archivos Locales

PlanPremiumCountry COSTA RICADeviceSamsung s8+Operating System Windows 10 My Question or Issue No puedo reproducir los archivos locales que sincrinizo en mi pc en la aplicacion del celular.Cuando abro la aplicacion en mi telefono nofuncionan los arch...

Newbie

Plan Premium Country  COSTA RICA Device Samsung s8+ Operating System  Windows 10   My Question or Issue    No puedo reproducir los archivos locales que sincrin...

Alfredo

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
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Superuser Contribution Music Stop every mimute

PlanPremiumCountry PEDeviceXiaomi Redmi note 3Operating SystemAndroid 6.0.1 My Question or Issue Music stops every minute and occurs both online and offline.

Newbie

Plan Premium Country  PE Device Xiaomi Redmi note 3 Operating System Android 6.0.1   My Question or Issue  Music stops every minute and occurs both online and offline. 

Alfredo

Roadie

726 Views

1 replies

0 likes

Android
Stop repeats
  • 726 Views
  • 1 replies
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Superuser Contribution Songs on playlist unavailable, but can be found when searched for

DeviceHuawei P20 ProOperating SystemAndroid Oreo (8.1.0) My Question or IssueI've recently purchased a new phone (was previously on a Galaxy S6) and after installing Spotify I've discovered that my main playlist has decreased in size dramatically (fr...

Casual Listener

  Device Huawei P20 Pro Operating System Android Oreo (8.1.0)   My Question or Issue I've recently purchased a new phone (was previously on a Galaxy S6) and after installing Spotify ...

new_nostalgia

Casual Listener

791 Views

2 replies

0 likes

  • 791 Views
  • 2 replies
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Superuser Contribution Song Radio

Plan - PremiumCountry - USA Device - Nexus 5x Hey all,I've been having this issue lately with some songs. The issue is that sometimes when I click a song to play in Spotify it will start a song radio for that song instead of just playing that song. T...

Newbie

Plan - Premium Country - USA   Device - Nexus 5x     Hey all, I've been having this issue lately with some songs. The issue is that sometimes when I click a song to pl...

bmfc1

Regular

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Estimated data/storage needed for an album

PlanPremium My Question or IssueIf i want to download a playlist or album, it would be good to know how much data will be needed to download it and how much storage will occupy, according to the "downloaded music quality" setting in the app. Thanks

Visitor

Plan Premium   My Question or Issue If i want to download a playlist or album, it would be good to know how much data will be needed to download it and how much storage will occupy, accordin...

Loxer

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Android Auto voice command problems

PlanPremiumCountryUS DeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueSpotify has trouble with voice commands with Android Auto. I said "Play my Funtime Mix playlist on Spotify" AA replied, "Playing Funtime Mix on Spotify" and paused ...

Newbie

Plan Premium Country US   Device OnePlus 5T Operating System Android Oreo   My Question or Issue Spotify has trouble with voice commands with Android Auto. I said "Play my F...

513 Views

0 replies

0 likes

  • 513 Views
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Superuser Contribution OnePlus Bullets Wireless

PlanPremiumCountryGermanyDevicesOnePlus 6, OnePlus Bullets WirelessOperating SystemAndroid 8.1.0 (OxygenOS 5.1.8) My Question or IssueHi everyone,yesterday I received the OnePlus Bullets Wireless (Bluetooth Headphones). They have a magnetic back on e...

Casual Listener

  Plan Premium Country Germany Devices OnePlus 6, OnePlus Bullets Wireless Operating System Android 8.1.0 (OxygenOS 5.1.8)   My Question or Issue Hi everyone, yesterday I receiv...

TheAlwaysUltra

Casual Listener

1972 Views

2 replies

0 likes

  • 1972 Views
  • 2 replies
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Solved!! Playing Music on Spotify

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Is it possible to sort your playlist on 'Date Added' like you can do on PC? And if it's not possible is there a place where I can recommend this...

Casual Listener

Plan Premium Country  The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  Is it possible to sort your playlist on 'Date Added' ...

Loxer

Community Legend

708 Views

3 replies

0 likes

  • 708 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't shuffle a playlist.

Since a bit, only one of the playlist (Rock hard) dont let me shuffle it.It just start from beginning and play the next song.Also, I can choose any song in that playlist and listen it normally.Not working in any other playlist.I use spotify free. I j...

Newbie

Since a bit, only one of the playlist (Rock hard) dont let me shuffle it. It just start from beginning and play the next song. Also, I can choose any song in that playlist and listen it normally. ...

SergioDavid

Roadie

964 Views

1 replies

0 likes

  • 964 Views
  • 1 replies
  • 0 likes

Solved!! Problems with mobile app

PlanPremiumCountry CanadaDeviceLG G7Operating SystemAndroid On the mobile app, some complete albums don't even show up, other than the album title, yet on my PC, the whole album is visible

Casual Listener

Plan Premium Country  Canada Device LG G7 Operating System Android   On the mobile app, some complete albums don't even show up, other than the album title, yet on my PC, the whole...

Loxer

Community Legend

1266 Views

3 replies

0 likes

  • 1266 Views
  • 3 replies
  • 0 likes

Spotify Connect devices not appearing unless I login to desktop client

PlanPremium DeviceOnePlus 3, OnePlus 5Operating SystemAndroid Oreo, MacOS 10.13 My Question or IssueI have the Spotify app installed on a first gen Amazon FireTV. I can connect to it via Spotify Connect, and play music just fine. The problem presents...

Newbie

Plan Premium   Device OnePlus 3, OnePlus 5 Operating System Android Oreo, MacOS 10.13   My Question or Issue I have the Spotify app installed on a first gen Amazon FireTV. I c...

1154 Views

0 replies

1 likes

Amazon FireTV
kef ls50 wireless
  • 1154 Views
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Android - Playlists sorted by 'artist' sort songs alphabetically...

Hi there, Since a recent update, something has changed with playlists. By default, I sort my playlists by Artist. Previously, within each artist, their albums would sort in alphabetical order too, and then the songs within the album would sort in the...

Newbie

Hi there,   Since a recent update, something has changed with playlists.   By default, I sort my playlists by Artist. Previously, within each artist, their albums would sort in alphabet...

Smcdowell84

Newbie

970 Views

1 replies

3 likes

  • 970 Views
  • 1 replies
  • 3 likes

Spotify does not want to download songs

PlanPremiumCountry PolandDeviceZTEOperating SystemAndroidMy Question or IssueHey, i have a little problem with my Spotify. I turned ON my Data Transmision because i want download some tracks, when i go in to my play list i pushed the button to downlo...

Newbie

  Plan Premium Country  Poland Device ZTE Operating System Android My Question or Issue Hey, i have a little problem with my Spotify. I turned ON my Data Transmision because i wan...

Loxer

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes