Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
39566 Views
65 replies
25 likes

39566 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876207 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876207 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
shahn321
Casual Listener
26046 Views
4 replies
0 likes

26046 Views
4 replies
0 likes

Superuser Contribution App shuts down all the time

one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Czech republicDeviceHuawei p9 liteOperating SystemAndroid My Question or Issue Hey guys, last few days Spotify com...

mhkgqk_-qn0pf
Newbie
one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Czech republic Device Huawei p9 lite Operating ...
2018-06-06 10:11:23 PM
2018-06-08 10:47:41 PM
SergioDavid
Roadie
347 Views
1 replies
0 likes

347 Views
1 replies
0 likes

My music stops in 10 seconds

I am a new artist and Spotify user and after 10 seconds my music stops! Any help please? Thank you

cacauceluque
Regular
I am a new artist and Spotify user and after 10 seconds my music stops! Any help please? Thank you
2018-06-08 10:39:00 PM
409 Views
0 replies
0 likes

409 Views
0 replies
0 likes

"Add songs" button removed when accessing playlist

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid 7.0 Version: 8.4.56.803 armV7My Question or Issue Just today, I have noticed that every time I access one of my playlists, the "add songs" button is now gone. I do not know wheth...

mad1998
Regular
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android 7.0 Version: 8.4.56.803 armV7 My Question or Issue Just today, I have noticed that every ti...
2018-06-08 10:13:41 PM
368 Views
0 replies
1 likes

368 Views
0 replies
1 likes

Solved!! Spotify doesn't launch anymore

PlanPremiumCountry FranceDeviceHonor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day...

1s-vlw_je9aiw
Regular
Plan Premium Country France Device Honor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I...
2018-06-06 5:09:22 PM
2018-06-08 10:10:56 PM
1s-vlw_je9aiw
Regular
1038 Views
7 replies
2 likes

1038 Views
7 replies
2 likes

Spotify doesn't lauch

PlanPremiumCountry DeviceHonor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day, i ha...

1s-vlw_je9aiw
Regular
Plan Premium Country Device Honor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I unins...
2018-06-06 5:06:29 PM
2018-06-08 7:20:55 PM
1s-vlw_je9aiw
Regular
779 Views
5 replies
2 likes

779 Views
5 replies
2 likes

Mobile bandwidth still occurs with offline playlists

PlanPremium w/ HuluCountry USADeviceLG Zone 3, Linux DesktopOperating SystemAndroid, Debian My Question or Issue OK this is extremely annoying:I recently purchased a bluetooth speaker, and I was really enjoying the convienence of being able to contro...

venom400
Roadie
Plan Premium w/ Hulu Country USA Device LG Zone 3, Linux Desktop Operating System Android, Debian My Question or Issue OK this is extremely annoying: I recently purc...
2018-06-08 6:41:19 PM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Missing many spotify features

I previously had a spotify account (free account) however i wanted a new one because that account was used by alot of my friends so i made a new free account for myself. When i made the new account, i found that my spotify layout is completey differe...

thegoldenblackn
Casual Listener
I previously had a spotify account (free account) however i wanted a new one because that account was used by alot of my friends so i made a new free account for myself. When i made the new account, ...
2018-06-08 1:08:59 PM
2018-06-08 6:30:46 PM
Joe
Community Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Not able to open spotify

Ive been having this problem for a few days where spotify refuses to open after its crashed before, I had uninstalled and installed the app several times, able to listen to music, then at some point it would crash, every time I attempt to open the ap...

o7d38gi-n_7l
Newbie
Ive been having this problem for a few days where spotify refuses to open after its crashed before, I had uninstalled and installed the app several times, able to listen to music, then at some point ...
2018-06-05 11:53:59 PM
2018-06-08 6:29:37 PM
DieTubameister
Newbie
974 Views
6 replies
5 likes

974 Views
6 replies
5 likes

Autoplay won't stop

I've turned autoplay off but random song not in my playlist keep playing. It doesn't say any songs were added and yet new songs I've never heard keep playing despite autoplay being off.

Satium
Newbie
I've turned autoplay off but random song not in my playlist keep playing. It doesn't say any songs were added and yet new songs I've never heard keep playing despite autoplay being off.
2018-06-08 1:12:53 PM
2018-06-08 6:29:13 PM
Joe
Community Legend
842 Views
1 replies
0 likes

842 Views
1 replies
0 likes

Can't Sync local files from PC to Phone

I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, allowing all spotify.exe's to get through. I have th...

FRANKUNDERWOOD
Casual Listener
I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, a...
2017-07-22 1:31:42 PM
2018-06-08 5:13:56 PM
Mythopoet12
Newbie
9661 Views
10 replies
2 likes
andriod
htc
local files
not working
Sync to Phone

9661 Views
10 replies
2 likes

Stop "Currently Playing" notification

PlanPremiumCountry USADeviceSamsung Galaxy S8Operating SystemAndroid Oreo (8.0) My Question or Issue I've noticed a recent "feature" that will display a "Now Playing" notification on my phone when I have the desktop app playing on a computer (doesn't...

cbpvsu_-st8xw
Casual Listener
Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android Oreo (8.0) My Question or Issue I've noticed a recent "feature" that will display a "Now Playin...
2018-06-08 4:42:33 PM
488 Views
0 replies
0 likes

488 Views
0 replies
0 likes

Gear S3 not playing sound when using spotify

Hi!So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and my headphones and had a great time. now it just does...

user-removed
Visitor
Hi! So have a gear s3 watch, and the first time i put spotify on it it worked great - i play the music through my bluetooth headphones (backbeat fit) - i went grocery shopping with just my watch and...
2018-03-21 11:19:37 AM
2018-06-08 3:52:18 PM
ed12_-wlcjnrh
Newbie
2279 Views
3 replies
6 likes

2279 Views
3 replies
6 likes

Ya no puedo escuchar mis listas de reproduccion con archivos locales.

PlanFreeCountryEspaña DeviceLG G5Operating SystemAndroid 7.0 My Question or Issue Ya no puedo escuchar mis listas de reproduccion creada con archivos locales en el movil. Las listas han sido creadas en el ordenador con la app de SPOTIFY para Windows ...

_gbu4trvk-gda
Newbie
Plan Free Country España Device LG G5 Operating System Android 7.0 My Question or Issue Ya no puedo escuchar mis listas de reproduccion creada con archivos locales en el ...
2018-06-08 3:49:16 PM
2357 Views
0 replies
1 likes

2357 Views
0 replies
1 likes

Bluetooth metadata not updated in BMW

PlanPremiumCountryLatvia DeviceHuawei P20 ProOperating SystemAndroid Oreo 8.1.0 My Question or IssueHello, Recently bought Huawei P20 Pro, when connected to my BMW F10 2015 it is not possible to switch songs on the steering wheel, everything else wor...

11181760868
Newbie
Plan Premium Country Latvia Device Huawei P20 Pro Operating System Android Oreo 8.1.0 My Question or Issue Hello, Recently bought Huawei P20 Pro, when c...
2018-05-29 10:09:36 PM
2018-06-08 1:55:42 PM
kentivar
Newbie
848 Views
2 replies
0 likes

848 Views
2 replies
0 likes

La aplicación tarda en cargar

PlanPremiumCountry SpainDeviceXiaomi Redmi 4Operating SystemAndroid 6 My Question or IssueLlevo varios meses siendo usuario de Spotify y no tuve problemas al principio, pero llevo unos últimos meses en los que la aplicación, normalmente, tarda mucho ...

user-removed
Visitor
Plan Premium Country Spain Device Xiaomi Redmi 4 Operating System Android 6 My Question or Issue Llevo varios meses siendo usuario de Spotify y no tuve problemas al ...
2018-06-08 1:25:14 PM
19103 Views
0 replies
20 likes

19103 Views
0 replies
20 likes

Selecting a new song in a playlist turns off shuffle and repeat

Every time i pick a song on a playlist, it turns off shuffle and repeat, even if I'm using my phone to control my desktop app. Is there a way I can make the functionality go back to when it remembered that shuffle or repeat was on instead of having t...

TheLastUnknown
Casual Listener
Every time i pick a song on a playlist, it turns off shuffle and repeat, even if I'm using my phone to control my desktop app. Is there a way I can make the functionality go back to when it remembere...
2018-03-26 6:18:02 PM
2018-06-08 11:57:53 AM
SneakyBear
Casual Listener
10294 Views
34 replies
16 likes

10294 Views
34 replies
16 likes

Interruption during playback and problem on skip track

PlanPremiumCountryItalyDeviceSony Xperia X PerformanceOperating SystemAndroid 8.0 My Question or IssueFrom current version 8.4.55.521.armv7 and previos version also I'm experiencing random interruption (of about 1 second) during playback! This happen...

dynax
Newbie
Plan Premium Country Italy Device Sony Xperia X Performance Operating System Android 8.0 My Question or Issue From current version 8.4.55.521.armv7 and previos version also I'm exper...
2018-06-08 11:25:32 AM
229 Views
0 replies
0 likes

229 Views
0 replies
0 likes

Music way too low on bluetooth

Hi, I'm having trouble playing music on Spotify from my Oneplus 5T over Bluetooth-speakers. It sounds so quiet when I play music, compared to my friends. I have tried maxing the volume on both the phone, and the speakers, but still the same problem. ...

MikkBerg
Newbie
Hi, I'm having trouble playing music on Spotify from my Oneplus 5T over Bluetooth-speakers. It sounds so quiet when I play music, compared to my friends. I have tried maxing the volume on both the ph...
2018-06-08 10:11:16 AM
557 Views
0 replies
1 likes

557 Views
0 replies
1 likes

Android Auto - how to avoid playlist/album restart with first song

PlanPremiumCountryGermany DeviceSony Xperia Z1 Compact Operating SystemAndroid Auto 3.2.581533 My Question or IssueSometimes when I hear a playlist or album on spotify using Android Auto, the playlist automatically restarts with the first song. The s...

peppi_45
Newbie
Plan Premium Country Germany Device Sony Xperia Z1 Compact Operating System Android Auto 3.2.581533 My Question or Issue Sometimes when I hear a playlist or album on sp...
2018-06-08 10:05:19 AM
526 Views
0 replies
0 likes

526 Views
0 replies
0 likes

Spotify won't save "Shuffle" and "Repeating titles"

For about 3 or 4 weeks Spotify stopped saving the "shuffle" or "repeat" function (the green symbols in the picture) Once I click on a new song or press the "Shuffle" button again, it automatically unmarks the icons and starts playing the titles chron...

Zombernatural
Newbie
For about 3 or 4 weeks Spotify stopped saving the "shuffle" or "repeat" function (the green symbols in the picture) Once I click on a new song or press the "Shuffle" button again, it aut...
2018-06-08 8:29:44 AM
661 Views
0 replies
2 likes

661 Views
0 replies
2 likes

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