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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118880 Views

27 replies

4 likes

  • 118880 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239839 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239839 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600806 Views

79 replies

3 likes

  • 600806 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493141 Views

581 replies

42 likes

Account
Free
  • 493141 Views
  • 581 replies
  • 42 likes

Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

JulianA_Bogota

Roadie

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Search not working

While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic.PlanPremiumCountry FinDevice(, Samsung Galaxy 6 )Operating System(iOS 10, Android Oreo, Windows 10,et...

Regular

While trying search app nags that I'm offline even not. I can stream from start screen but every time I try search nothing happens. See attached pic. Plan Premium Country  Fin Device (, Sa...

TranceCowboy

Newbie

6895 Views

9 replies

4 likes

  • 6895 Views
  • 9 replies
  • 4 likes

Spotify not working on Sonos

Good Afternoon..For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much..It worked fine on all my other mobile devices, tablets, other family devices, including iphones. It just do...

Casual Listener

Good Afternoon.. For some unexplained reason, my Spotify stopped working on my Sonos system. It worked fine all last night, today, not so much.. It worked fine on all my other mobile devices, table...

musicajet

Composer

1540 Views

3 replies

0 likes

  • 1540 Views
  • 3 replies
  • 0 likes

Solved!! Samsung gear sport and offline music

PlanPremiumCountryUK DeviceSamsung Gear Sport & Samsung Galaxy S8Operating SystemLatest updates on both My Question or Issue I have an issue which has been around a while and still doesn't seem to be fixed.With my gear sport I download offline music ...

Casual Listener

  Plan Premium Country UK   Device Samsung Gear Sport & Samsung Galaxy S8 Operating System Latest updates on both   My Question or Issue   I have an issue whic...

_Bellagio_

Gig Goer

3308 Views

3 replies

0 likes

  • 3308 Views
  • 3 replies
  • 0 likes

Superuser Contribution installed spotify on my parrot asteroid classic and it wont let me log in

The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code. PlanPremiumCountryUK DeviceParrot Asteroid classic in my car, with 3G USB intern...

Newbie

The app states i need a premium account and i have just opened a premium account. I have just down loaded spotify and updated the asteroid to the latest version of code.   Plan Premium Count...

SergioDavid

Roadie

1001 Views

1 replies

0 likes

  • 1001 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify wechselt automatisch in Online-Modus

PlanPremium (Student)Country DeutschlandDeviceSony XperiaOperating SystemAndroid 7.1.1 My Question or Issue Hallo,ich habe das Problem, dass mein Spotify bei Aktivierung des Offline-Modus immer wieder nach kurzer Zeit in den Online-Modus zurückkehrt....

Newbie

Plan Premium (Student) Country  Deutschland Device Sony Xperia Operating System Android 7.1.1   My Question or Issue   Hallo, ich habe das Problem, dass mein Spotify bei Ak...

SergioDavid

Roadie

2116 Views

1 replies

0 likes

  • 2116 Views
  • 1 replies
  • 0 likes

Not letting me search online songs

PlanPremiumCountryUSADevice J7 perxOperating SystemAndroid My Question or Issue When I am connected to the internet, spotify will only let me search songs I have downloaded. If I have music in my recently played, I can access it and listen to it with...

Newbie

Plan Premium Country USA Device  J7 perx Operating System Android    My Question or Issue  When I am connected to the internet, spotify will only let me search songs I ...

Billy-J

Spotify Star

5732 Views

1 replies

0 likes

  • 5732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filtered playlists don't stay filtered if playing randomized

DevicePixel XL (but I think this happened with my last phone too, a Nexus) Operating SystemAndroid OreoSpotify v8.4.62 (the most recent available, afaik -- and honestly, I don't think this was a problem with older versions... I've been using Spotify ...

Regular

  Device Pixel XL (but I think this happened with my last phone too, a Nexus)   Operating System Android Oreo Spotify v8.4.62 (the most recent available, afaik -- and honestly, I don'...

SergioDavid

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Cant follow friends (No follow button)

DeviceSamsung S7 Edge My Question or IssueI cannot follow my friends on spotify android because there is no follow button on their profile (but i can follow them on my iPad) Why is there not one?

Regular

Device Samsung S7 Edge   My Question or Issue I cannot follow my friends on spotify android because there is no follow button on their profile (but i can follow them on my iPad) Why is there...

UniKookie

Regular

12897 Views

8 replies

0 likes

  • 12897 Views
  • 8 replies
  • 0 likes

Solved!! Music Stops in the middle of a song.

PlanPremiumCountry UkDeviceOnePlus 6Operating SystemAndroid8.1 My Question or Issue The music stops itself. I have to click play again but it happens after 3 or 4 songs. Besides, I can't see the controller on the top to stop or resume music. I have t...

Casual Listener

Plan Premium Country  Uk Device OnePlus 6 Operating System Android8.1   My Question or Issue  The music stops itself. I have to click play again but it happens after 3 or 4 s...

Billy-J

Spotify Star

30958 Views

3 replies

3 likes

  • 30958 Views
  • 3 replies
  • 3 likes

Galaxy T385 Não carrega o app

PlanPremiumCountryBrasilDeviceSamsung Galaxy Tab A 2017 8" (T385)Operating SystemAndroid Nougat My Question or Issue O app no meu dispositivo não carrega as informações corretamente. O app abre, e não trava, porém, todas as informações de musica, bus...

Visitor

  Plan Premium Country Brasil Device Samsung Galaxy Tab A 2017 8" (T385) Operating System Android Nougat   My Question or Issue  O app no meu dispositivo não carrega as...

Bittencourt

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution [SOLVED] Unable to play songs with my premium account.

PlanPremium Family PlanCountryNorth America (USA) DeviceSamsung Galaxy S6 EdgeOperating SystemAndroid My Question or Issue I'm unable to play 105 songs (of 140) in a playlist that I've had since early March on the app. I haven't checked to see if the...

Newbie

Plan Premium Family Plan Country North America (USA)    Device Samsung Galaxy S6 Edge Operating System Android       My Question or Issue  I'm unable to pla...

Aimee_T

Roadie

1128 Views

1 replies

2 likes

songs
unable to play songs
  • 1128 Views
  • 1 replies
  • 2 likes

My phone doesnt remember my account

Hey all,Since a week or 2 my phone doesnt remember my premium account anymore. This means that whenever I open the app I need to log-in again. As a result, I need to re-download all my playlists again. Also, every time I need to relog, it doesnt reme...

Newbie

Hey all, Since a week or 2 my phone doesnt remember my premium account anymore. This means that whenever I open the app I need to log-in again. As a result, I need to re-download all my playlists ag...

Billy-J

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution All songs deleted

HiSince I got spotify I got the download button activated at my "Songs".So if I want a new song to be downloaded I just put into "my songs" so that it downloads automatically. (Because the download button under "songs" is activated) . When I put a ne...

Regular

Hi Since I got spotify I got the download button activated at my "Songs". So if I want a new song to be downloaded I just put into  "my songs" so that it downloads automatically. (Because the ...

Aimee_T

Roadie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer able to save music at SD card?

PlanPremiumCountry Device(Galaxy S7, Android Oreo) My Question or Issue I've noticed recently that my phone memory was reducing like crazy. I would always check my SD card to see if it still had enough space for new music. Then I realized that you ca...

Newbie

Plan Premium Country   Device (Galaxy S7, Android Oreo)    My Question or Issue  I've noticed recently that my phone memory was reducing like crazy. I would alwa...

Aimee_T

Roadie

766 Views

4 replies

0 likes

  • 766 Views
  • 4 replies
  • 0 likes

Superuser Contribution Mi aplicación se cierra sola.

PlanPremiumCountry MéxicoDeviceHuaweiOperating SystemAndroid My Question or IssueMi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tenía ningún problema para escuchar la música con mi celular en reposo con la pantall...

Newbie

Plan Premium Country  México Device Huawei Operating System Android   My Question or Issue Mi aplicación se cierra sola. Esto empezó a suceder desde la actualización,antes no tení...

Aimee_T

Roadie

2688 Views

1 replies

1 likes

  • 2688 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error de descarga

PlanPrimaPaís Mex icoDispositivoLG STYLUS 3Sistema operativoAndroid 7.0 Mi pregunta o problema El problema es que no me deja descargar mi lista de reproducción, porque me indica que no queda espacio libre en el dispositivo, aunque me queda más de 20 ...

Newbie

Plan Prima País  Mex ico Dispositivo LG STYLUS 3 Sistema operativo Android 7.0   Mi pregunta o problema  El problema es que no me deja descargar mi lista de reproducción, por...

Aimee_T

Roadie

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify adds random numbers to my playlist

Every now and then Spotify adds a random number to my playlist which I delete instantly but I find it quite irritating so I hope to a solutionPlanPremiumDeviceOnePlus 6

Casual Listener

Every now and then Spotify adds a random number to my playlist which I delete instantly but I find it quite irritating so I hope to a solution Plan Premium Device OnePlus 6    

Aimee_T

Roadie

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Superuser Contribution Large Display

PlanPremiumCountry USDeviceSamsung Galaxy S8Operating System(Android) My Question or Issue The screen displayed while a track is playing shows no album art. I don't know how to switch it back to the original.

Regular

  Plan Premium Country  US Device Samsung Galaxy S8 Operating System (Android)   My Question or Issue  The screen displayed while a track is playing shows no album art....

Aimee_T

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution "No se encontró una memoria" Problema en Android 7.1.1

Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de que la app vuelva a abrir es que reinicie el celular...

Newbie

Esto ya me ah ocurrido 3 veces, la app no abre, de repente al abrir la app me aparece una notificacion que dice "No se encontró una memoria, Verifica la memoria del dispositivo", la unica manera de q...

Aimee_T

Roadie

1326 Views

1 replies

0 likes

  • 1326 Views
  • 1 replies
  • 0 likes