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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Stop videos from playing in playlists

How can I stop the videos from playing in playlists? Tracks keep stopping due to slow internet connection while I'm on the go which is very annoying. I have the playlist downloaded to my phone already.

Music Fan

How can I stop the videos from playing in playlists? Tracks keep stopping due to slow internet connection while I'm on the go which is very annoying. I have the playlist downloaded to my phone alread...

575 Views

0 replies

1 likes

  • 575 Views
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  • 1 likes

Superuser Contribution Notification Icon

PlanPremiumCountry United StatesDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue The spotify app icon is showing a notification icon in the top right corner on my home screen. I cant figure out what in the app is causing it. I need...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S7 Operating System Android   My Question or Issue  The spotify app icon is showing a notification icon in the top r...

Alfredo

Roadie

446 Views

1 replies

0 likes

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Cannot shuffle by Artist from downloaded playlist

PlanPremium (Student)CountryUSDeviceGoogle Pixel 2Operating SystemAndroid Oreo 8.1.0 My Question or Issue Has the feature and/or option to search a playlist by a specific artist and then be able to shuffle songs filtered to that specific artist been ...

Newbie

Plan Premium (Student) Country US Device Google Pixel 2 Operating System Android Oreo 8.1.0   My Question or Issue  Has the feature and/or option to search a playlist by a specifi...

thnkwthprtls

Regular

799 Views

2 replies

1 likes

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Superuser Contribution Fast Forward (not skip).

PlanFree/PremiumCountryCanada Operating System Galaxy S9+Oreo 8.0 My Question or Issue Is it possible to add Fast Forward & Fast Rewind to Spotify for Android?

Roadie

Plan Free/Premium Country Canada      Operating System   Galaxy S9+ Oreo 8.0    My Question or Issue   Is it possible to add Fast Forward & Fast Re...

Guido

Spotify Legend

24997 Views

3 replies

5 likes

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Superuser Contribution Cache

i tried many times to delete cache on my phone but still it says it uses 9.1 GB, and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storage. if there is no fix for this i might just delete the ap...

Newbie

i tried many times to delete cache on my phone but still it says it uses 9.1 GB,  and i dont have space for anything else. Its frustrating that this one app is eating upp 3/4 of my phones storag...

Alfredo

Roadie

434 Views

1 replies

0 likes

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Goodbye Spotify

I'm leaving Spotify today,I was a paid user for over 2 years and when I moved countries had to become a free user while my bank gave me a new card. I have been using the plattform for over 3 years total.And it's bad, the mobile app is slow and doesn'...

Music Fan

I'm leaving Spotify today, I was a paid user for over 2 years and when I moved countries had to become a free user while my bank gave me a new card. I have been using the plattform for over 3 years ...

karma_police_19

Music Fan

1039 Views

1 replies

1 likes

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Superuser Contribution I want to play the exact same song on autorepeat

PlanPremiumOperating SystemAndroid My Question or Issue I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe because of an update?)I do not remember how I did in the first place.Anyone smart knows?...

Newbie

  Plan Premium Operating System Android   My Question or Issue   I want to play the exact same song on non-stop autoplay.I used to be able to do it,but not anymore.(maybe becau...

Alfredo

Roadie

875 Views

1 replies

0 likes

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Solved!! Specific song wont play from local files downloaded onto phone!

PlanPremiumCountryCanadaDeviceSamsung on5 My Question or Issue I have used Local files a lot since ive gotten premium. Most of them work with little or no issues. Recently i added another track to the playlist that i download (Lens V2 ft. Travis Scot...

Casual Listener

Plan Premium Country Canada Device Samsung on5  My Question or Issue  I have used Local files a lot since ive gotten premium. Most of them work with little or no issues. Recently i a...

jelkoo99

Casual Listener

1454 Views

4 replies

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Superuser Contribution Saved music deleted after system update, but phone still says Spotify is using 16gb of user data spa

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously had the download all button toggled on my songs list....

Newbie

This has happened multiple times now over at least the last year, but it seems that every time my phone has a system update, all my saved music is no longer downloaded even though I had previously ha...

Alfredo

Roadie

816 Views

1 replies

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Solved!!Superuser Contribution Streaming quality "extreme" gone / replaced

Hi guys Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high".Been reading conflicting report of the bitrate for the new "very high" setting.Please confirm the bitrate

Regular

Hi guys    Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high". Been reading conflicting report of the bitrate for the new "very high" setting. ...

Alfredo

Roadie

6751 Views

7 replies

0 likes

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Design before and after Getting premium

Hello, Any idea why when I turn to premium design of spotify player changed back to and old version? I actualy liked it the way it was on free version...(2nd screen) I also cant use feature of player on locked screen. It didint show up when I turn th...

Newbie

Hello,  Any idea why when I turn to premium design of spotify player changed back to and old version? I actualy liked it the way it was on free version...(2nd screen) I also cant use featu...

ma_marquezini

Composer

1780 Views

1 replies

0 likes

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Superuser Contribution Method to convert cached into offline available music

PlanPremiumCountry DeviceLG G3Operating SystemAndroid My Question or IssueI have checked related topics and ideas and it seems there is no way yet to play music directly from the local offline cache, when for example one is on-transit and would like ...

Music Fan

Plan Premium Country   Device LG G3 Operating System Android   My Question or Issue I have checked related topics and ideas and it seems there is no way yet to play music directly...

PauloJMF

Music Fan

18712 Views

4 replies

2 likes

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  • 2 likes

Songs deleted from a playlist still playing in shuffle mode

PlanPremiumCountry FinlandDeviceSamsung Galaxy S8Operating SystemAndroid As the title says, its playing songs that i have deleted recently

Regular

Plan Premium Country  Finland Device Samsung Galaxy S8 Operating System Android   As the title says, its playing songs that i have deleted recently

471 Views

0 replies

1 likes

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Can no longer sync local files to android device.

i have seen several threads on here about the same issue. however i have tried every solution from every thread and i still cant sync my local files to my android. i have tried disabling firewall, i have tried enabing network discovery, i have tried ...

Casual Listener

i have seen several threads on here about the same issue. however i have tried every solution from every thread and i still cant sync my local files to my android. i have tried disabling firewall, i ...

Joe

Community Legend

862 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Liked songs won't appear on my Favorites list

Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had in Favorites are no longer there.

Newbie

Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had ...

1960 Views

0 replies

15 likes

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  • 15 likes

[Android] Crash when adding favorite

PlanPremium CountryFrance DeviceHuawei Honor 8 Operating SystemAndroid 7.0 Spotify version:8.4.57.803 armV7 My Question or Issue Hi. Whenever i add a song as a favorite, the heart will normally get "filled". But if i go to my tracks, i don't see the ...

Newbie

  Plan Premium   Country France   Device Huawei Honor 8   Operating System Android 7.0   Spotify version: 8.4.57.803 armV7   My Question or Issue  ...

401 Views

0 replies

0 likes

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sony wh-1000xm2 bluetooth gesture controls not working

Subject explainst problem. It does let me change vol up/down, but changing song only works when I unlock screen. The input is captured, because I can hear a small "beep" when I input. Please fix.

Newbie

  Subject explainst problem. It does let me change vol up/down, but changing song only works when I unlock screen. The input is captured, because I can hear a small "beep" when I input. Please ...

498 Views

0 replies

3 likes

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Chrome autoplay pauses Spotify music

PlanPremiumCountry USADevicePixel 2Operating SystemLatest AndroidMy Question or IssueWhenever I'm browsing Chrome with Spotify playing, if I go into a website that has a video or audio that is supposed to play, Spotify pauses, even though the video/a...

Newbie

Plan Premium Country  USA Device Pixel 2 Operating System Latest Android My Question or Issue Whenever I'm browsing Chrome with Spotify playing, if I go into a website that has a video ...

ls-pibsd_4x2

Newbie

2885 Views

2 replies

12 likes

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Playlist organized by artist album order is now organized by alphabetical artist song's order

PlanPremiumCountry BrasilDeviceMoto G5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My playlist suddendly stopped being organized as It used to be, and I can't stand It anymoreI've already reinstalled the app and nothin...

Casual Listener

Plan Premium Country  Brasil Device Moto G5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My playlist suddendly stopped being organize...

LucasBonafini

Casual Listener

947 Views

4 replies

2 likes

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Superuser Contribution Função "Músicas" foi removida!

PlanFreeCountry BrasilDeviceMotorola X2Operating SystemAndroid Marshmallow My Question or Issue Por que a função para tocar todas as músicas aleatoriamente das nossas seleções de artitas e álbuns foi removida? Era a principal função para o meu dia-a-...

Newbie

Plan Free Country  Brasil Device Motorola X2 Operating System Android Marshmallow   My Question or Issue  Por que a função para tocar todas as músicas aleatoriamente das...

SergioDavid

Roadie

499 Views

1 replies

0 likes

  • 499 Views
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  • 0 likes