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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111152 Views

26 replies

3 likes

  • 111152 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223665 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223665 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580825 Views

79 replies

3 likes

  • 580825 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478273 Views

577 replies

40 likes

Account
Free
  • 478273 Views
  • 577 replies
  • 40 likes

Superuser Contribution I can't sync local files from Mac to adndroid

I'm trying to sync a song from local files from my Mac to my android phone, I've put the song in a playlist and downloaded it on my phone. Yes I'm on the same WiFi and yes I am a premium user. I even se the phone in Spotify connect. I've added a phot...

Newbie

I'm trying to sync a song from local files from my Mac to my android phone, I've put the song in a playlist and downloaded it on my phone. Yes I'm  on the same WiFi and yes I am a premium user. ...

Alfredo

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Everytime I search on Spotify it will say "go online for online results"

I can't search on Spotify or "view aritst/album" though I can go to my saved and downloaded songs just fine. I've uninstalled and reinstalled and done a force quit which didn't help at all. When I select an artist from my recently played it wont go t...

Newbie

I can't search on Spotify or "view aritst/album" though I can go to my saved and downloaded songs just fine. I've uninstalled and reinstalled and done a force quit which didn't help at all.  Wh...

Alfredo

Roadie

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no reproduce playlist correctamente

PlanFreeCountry ArgentinaDevice(Huawei y6 2017)Operating SystemAndroid My Question or Issue Hola,Mi problema es que cuando reproduzco una playlist se reproducen las 7 primeras canciones aleatoriamente y cuando estan terminan pasan a las siguientes 7 ...

Newbie

  Plan Free Country  Argentina Device (Huawei y6 2017) Operating System Android   My Question or Issue  Hola, Mi problema es que cuando reproduzco una playlist se repr...

Alfredo

Roadie

2230 Views

1 replies

0 likes

  • 2230 Views
  • 1 replies
  • 0 likes

Now playing no longer showing album art.

PlanFamily PremiumCountry usa DeviceMoto g5 plus Operating SystemAndroid 7.0 My Question or IssueI noticed after latest update that my album art and normal now playing controls are gone. Please see the screen that I now see. Ive done a fresh reinstal...

Casual Listener

Plan Family Premium Country usa   Device Moto g5 plus   Operating System Android 7.0   My Question or Issue I noticed after latest update that my album art and normal now pl...

Kyle01

Regular

700 Views

3 replies

1 likes

  • 700 Views
  • 3 replies
  • 1 likes

Full screen track info

PlanPremiumCountry DeviceSamsung Galaxy S8Operating System My Question or Issue My problem isn't really much of a problem, it's more of an inconvenience. When I am in my vehicle and connected to bluetooth and I go to look at the track playing it show...

Regular

Plan Premium Country   Device Samsung Galaxy S8 Operating System   My Question or Issue  My problem isn't really much of a problem, it's more of an inconvenience. When I am in...

Kyle01

Regular

928 Views

5 replies

0 likes

  • 928 Views
  • 5 replies
  • 0 likes

Superuser Contribution Problems to go on the next song with the car command

BlNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UruguayDeviceXiaomi mi mix2Operating System, Android My Question or IssuePlease help me i cannot change song

Newbie

BlNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uruguay Device Xiaomi mi mix2 Operating Syst...

Alfredo

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution App Automatically Starts Playback After Opening

PlanPremiumCountry USDeviceGoogle Pixel XL2Operating SystemAndroid Oreo My Question or Issue I've had this issue fairly recently that has been driving me crazy in regards to Spotify. There's a bug that has been occurring to where seemingly at random,...

Casual Listener

Plan Premium Country  US Device Google Pixel XL2 Operating System Android Oreo  My Question or Issue  I've had this issue fairly recently that has been driving me crazy i...

Alfredo

Roadie

3578 Views

6 replies

1 likes

Android
bug
playback
  • 3578 Views
  • 6 replies
  • 1 likes

Cant Log In

Hi,I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using premium (free 24 month with my phone contract) last ...

Casual Listener

Hi, I have just got my phone back from being repaired and i tried to log back into spotify with no luck. The App keeps telling me there is no account linked with my email address however i was using...

Dominoi

Composer

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
  • 0 likes

Artist pages not loading.

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It just quit loading them.

Regular

For awhile now whenever I go to an artist page there seems to be a 3 outta 4 chance it won't load. Everything was working fine until a few weeks ago. I didn't change anything or have any update. It j...

Noah

Community Legend

5387 Views

1 replies

0 likes

  • 5387 Views
  • 1 replies
  • 0 likes

Help me

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon after having finished downloading it restarts this...

Casual Listener

My spotify was presented problems with this I uninstalled it, after the installation it seems that it is not able to download my songs even though I have spotify premium, it lowers the songs but soon...

Magnetron

Gig Goer

824 Views

3 replies

0 likes

  • 824 Views
  • 3 replies
  • 0 likes

Music stops playing randomly

Plan PremiumCountry BelgiumDeviceSamsung Galaxy a5 2017 My Question or Issue Recently I've been having the problem that after listening a few songs, the music stops playing completely in the middle of a song. I have to open Spotify to press at again ...

Newbie

Plan   Premium Country  Belgium Device Samsung Galaxy a5 2017     My Question or Issue  Recently I've been having the problem that after listening a few songs, the m...

Noah

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

[Android] [Playlists] Your Daily Drive Mix Needs Clarification

There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up or down. Initially I thought that it was creating a playli...

Visitor

  There is a relatively new auto generated playlist called “Your Daily Drive Mix” at least for android mobile and android auto. It’s not a radio/station in the sense that there are no thumbs up...

user-removed

Not applicable

1420 Views

4 replies

0 likes

  • 1420 Views
  • 4 replies
  • 0 likes

Search is offline, while the rest of the app works???

PlanPremiumCountry USADeviceSamsung Galaxy Note 8 REV1.0Operating SystemAndroid 8.0.0 My Question or Issue When I access the search function on mobile data and try searching a song or artist, it always returns that I'm "offline". I'm able to access H...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 REV1.0 Operating System Android 8.0.0   My Question or Issue  When I access the search function on mobile data and try ...

Billy-J

Spotify Star

1480 Views

1 replies

0 likes

Android
bug
Help
Search
support
  • 1480 Views
  • 1 replies
  • 0 likes

I Cant Open my Spotify App (Please Help Guys)

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture number 2 said "connection fail" i dont know why its a...

Newbie

hey guys, i really really need ur help right here. i'm from indonesia and i have a problem with my spotify app. i will translate it to english okay picture number 1 said : "connecting" and picture nu...

Loxer

Community Legend

722 Views

1 replies

0 likes

cant open
  • 722 Views
  • 1 replies
  • 0 likes

Artist Discovery

PlanPremiumCountryIreland DeviceXperia XZ2Operating SystemAndroid Oreo My Question or Issue As far as I can see there isn't a way to discover artists I haven't seen listened to in Spotify, I use last fm already, none of my tailored playlists seem up ...

Music Fan

Plan Premium Country Ireland   Device Xperia XZ2 Operating System Android Oreo   My Question or Issue  As far as I can see there isn't a way to discover artists I haven't se...

groupama3

Music Fan

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play some songs

PlanFreeCountry EstoniaDeviceSamsung I can't listen some songs/albums. For others they are available but for me it only shows song names but don't let to play it. For example I want to listen One Direction MITAM album but it won't let me but others c...

Newbie

  Plan Free Country  Estonia Device Samsung   I can't listen some songs/albums. For others they are available but for me it only shows song names but don't let to play it. For ...

SergioDavid

Roadie

438 Views

1 replies

1 likes

  • 438 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify states that it is 'unavailable right now' and I cannot search for new music...

Spotify states that I am offline on my device and I cannot search for new music/artists, it only shows my downloaded music. My desktop version of Spotify works just fine...PlanPremium (Family)CountryCanada DeviceGoogle Pixel 2

Newbie

Spotify states that I am offline on my device and I cannot search for new music/artists, it only shows my downloaded music. My desktop version of Spotify works just fine... Plan Premium (Family) C...

SergioDavid

Roadie

638 Views

1 replies

0 likes

Premium
  • 638 Views
  • 1 replies
  • 0 likes

Spotify randomly removing downloaded music?

PlanPremium Country USA DeviceGalaxy S7/HTC One Operating SystemAndroid Oreo/Android Lollipop My Question or Issue Every now and then, Spotify just removes my downloaded music and I have to download each playlist all over again! Those two phones are ...

Casual Listener

Plan Premium   Country  USA   Device Galaxy S7/HTC One   Operating System Android Oreo/Android Lollipop   My Question or Issue  Every now and then, Spotify ...

Loxer

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Spotify acting weird on S7

WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UKDevice(Samsung Galaxy 7) My Question or Issue Currently my Spotify isn't showing in my notifications at th...

Casual Listener

WordsNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  UK Device (Samsung Galaxy 7)   My Q...

Scorer1566

Casual Listener

732 Views

1 replies

1 likes

  • 732 Views
  • 1 replies
  • 1 likes

Behind The Lyrics Not working for me

The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7 Plan: FreeCountry: RomaniaDevice: Samsung Galaxy J5 2017Operating System: Android Oreo My...

Casual Listener

  The behind the lyrics feature doesn't works anymore after the new update. Before it worked for me. Do i need to have premium? Does my mobile affects that? Help7   Plan: Free Coun...

Imkrisztian16

Casual Listener

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes