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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I used to have my Spotify connected to my Google home. Sold it a long time ago and now someone is somehow accessing it and playing without having my phone? It keeps showing a connection to the speaker and the song keeps changing. I changed passwords ...
I used to have my Spotify connected to my Google home. Sold it a long time ago and now someone is somehow accessing it and playing without having my phone? It keeps showing a connection to the speake...
Community Legend
612 Views
1 replies
0 likes
PlanFreeDeviceSony Xz1My Question or Issue How can i find my own profile and my friend's profile who i following on Android?
Plan Free Device Sony Xz1 My Question or Issue How can i find my own profile and my friend's profile who i following on Android?
Roadie
570 Views
1 replies
0 likes
Hi,A few days ago I opened the desktop app and the entire library was missing as if someone went over all the songs and removed them. The playlists and Daily Mixes are there big the songs are not in the library. The problem is in the Android app too....
Hi, A few days ago I opened the desktop app and the entire library was missing as if someone went over all the songs and removed them. The playlists and Daily Mixes are there big the songs ...
Roadie
664 Views
1 replies
0 likes
PlanPremiumCountry - Europe DeviceSamsung Galaxy S 7Operating SystemAndroid 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous loading times - very often, but not always. It takes 5 to 10 minutes very often until I can hear mus...
Plan Premium Country - Europe Device Samsung Galaxy S 7 Operating System Android 7.0, Spotify 8.4.56.803 armV7 My Question or Issue Spotify has ridiculous lo...
Regular
840 Views
3 replies
0 likes
PlanPremiumCountry TRDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue when I search for a song in my playlists and click on it to play, a random song (within the playlist) starts to play. I have been having this issue for about 2 m...
Plan Premium Country TR Device Samsung Galaxy S7 Operating System Android My Question or Issue when I search for a song in my playlists and click on it to play, a...
Roadie
965 Views
3 replies
0 likes
I am using Spotify (Premium) on my Android device and Spotify's user data (not the cache) consumes almost 8 GB of my local storage although I have not downloaded a single song.I can't figure out why this is and whether there is a way to "fix" this.
I am using Spotify (Premium) on my Android device and Spotify's user data (not the cache) consumes almost 8 GB of my local storage although I have not downloaded a single song. I can't figure out wh...
Casual Listener
797 Views
2 replies
0 likes
The App keeps on crashing on every Android Device and Spotify Staff and Developers seem to not care. Im a Premium User since 2013, to be honest i am really p*ssed. I am paying for a Service that i can not acces. Thanks
The App keeps on crashing on every Android Device and Spotify Staff and Developers seem to not care. Im a Premium User since 2013, to be honest i am really p*ssed. I am paying for a Service that i ca...
Regular
988 Views
2 replies
3 likes
I have a premium account. Autoplay is turned off. I will shuffle play a playlist and it will start playing a song not even in my library. It will at most play 3 or four songs from my playlist before picking a song I have never heard of. I tried loggi...
I have a premium account. Autoplay is turned off. I will shuffle play a playlist and it will start playing a song not even in my library. It will at most play 3 or four songs from my playlist before ...
Roadie
669 Views
1 replies
0 likes
My Question or Issue my galaxy s5 running android 7.1.2 keeps getting a message about updating the os to something above 4.1. what is this?
My Question or Issue my galaxy s5 running android 7.1.2 keeps getting a message about updating the os to something above 4.1. what is this?
Casual Listener
693 Views
4 replies
1 likes
PlanPremiumCountry USDeviceGalaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue App continues to crash after adding local files to my Playlist. However, the second I remove the files, the app starts working again. So I am assuming this has ...
Plan Premium Country US Device Galaxy S7 Edge Operating System Android 7.0 My Question or Issue App continues to crash after adding local files to my Playlist. However, t...
Roadie
705 Views
3 replies
0 likes
I am a Premium Android user in Romania. I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working fine. Also, my Discover Weekly playlist is generated, but i...
I am a Premium Android user in Romania. I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working...
Spotify Star
3216 Views
12 replies
15 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy s8Operating SystemAndroid My Question or IssueI cannot change, play or pause tracks on the app since last night. Sometimes the app doesn't even load. What should I do. Any help would be appreciated.
Plan Premium Country Canada Device Samsung Galaxy s8 Operating System Android My Question or Issue I cannot change, play or pause tracks on the app since last night. Some...
Newbie
968 Views
3 replies
1 likes
Plan/PremiumCountry Device, Samsung Galaxy S8Operating System Android Oreo My Question or Issue When I find a incorrect artist or song name there is no way to report it in the Android app. The article in help says press the 3 dots and I have but noth...
Plan /Premium Country Device , Samsung Galaxy S8 Operating System Android Oreo My Question or Issue When I find a incorrect artist or song name there ...
Regular
606 Views
2 replies
0 likes
PlanPremiumCountry UKDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue Hi,On my Desktop app, when I sort my playlist by Artist, it lists the artists alphabetically, followed by their albums alphabetically, and all albums list th...
Plan Premium Country UK Device Samsung Galaxy 7 Operating System Android Oreo My Question or Issue Hi, On my Desktop app, when I sort my playlist by Artist, it...
377 Views
0 replies
0 likes
PlanPremiumCountry TurkeyDeviceHuawei mate 9Operating SystemEmui 8 My Question or IssueWhen i start my spotify, user interface opens completely black and not respond from yesterday.
Plan Premium Country Turkey Device Huawei mate 9 Operating System Emui 8 My Question or Issue When i start my spotify, user interface opens completely black and not respond fro...
Roadie
598 Views
1 replies
0 likes
PlanPremiumCountry SpainDeviceHuawei p10 plisOperating System Android 8.0My Question or Issue Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the mos...
Plan Premium Country Spain Device Huawei p10 plis Operating System Android 8.0 My Question or Issue Hi! I've tried many things, including torubleshooting and cleaning ca...
595 Views
0 replies
0 likes
PlanPremiumCountry IsraelDeviceXiaomi Redmi Note 4XOperating SystemAndroid Nougat My Question or Issue I have an offline library of about 2000 songs, which take about 20 GB off my SD card, since most of the time I don't have access to the internet.My...
Plan Premium Country Israel Device Xiaomi Redmi Note 4X Operating System Android Nougat My Question or Issue I have an offline library of about 2000 songs, which take a...
Casual Listener
1353 Views
3 replies
1 likes
when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.
when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.
Regular
5315 Views
15 replies
0 likes
PlanPremiumCountry AegentinaDevice(Moto G4)Operating SystemAndroid 7.0 Nougat My Question or IssueSometimes my playlists are deleted automatically but they still are in the storage. I have to delete Spotify data and log in again for don't having wast...
Plan Premium Country Aegentina Device (Moto G4) Operating System Android 7.0 Nougat My Question or Issue Sometimes my playlists are deleted automatically but they still are in ...
293 Views
0 replies
0 likes
When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crashI've done none update before this issue. I've already tried to clear the cache ...
When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crash I've done none update befo...
Roadie
8229 Views
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