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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Plan PremiumCountryNorwayDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueSo recently every time I open spotify I get a black screen (image in attachements). All my apps and the OS is updated to the latest version. I have also t...
Plan Premium Country Norway Device Samsung Galaxy 8 Operating System Android Oreo My Question or Issue So recently every time I open spotify I get a black scr...
Newbie
1737 Views
2 replies
1 likes
PlanCurrently Free, considering re-subsrcribing to PremiumCountryColombia Operating SystemAndroid My Question or IssueHi Since the latest update to the app I can't get to my playlists directly anymore. The playlist is now basically an interstitial wh...
Plan Currently Free, considering re-subsrcribing to Premium Country Colombia Operating System Android My Question or Issue Hi Since the latest update t...
Regular
3665 Views
6 replies
0 likes
PlanPremiumCountry EstoniaDeviceOnePlus6Operating SystemAndroid 8.1.0 My Question or Issue Playback has lag behind every 15-40 seconds. I have installed latest updates for spotify and OS. Firstly I had problem with spotify crashing if I downloaded pl...
Plan Premium Country Estonia Device OnePlus6 Operating System Android 8.1.0 My Question or Issue Playback has lag behind every 15-40 seconds. I have installed lat...
Roadie
1107 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy S9+Operating System My Question or Issue I used to be able to make a playlist with a bunch of different artists in the same genre and then when I'm in the mood for just one artist, search for them ...
Plan Premium Country United States Device Samsung Galaxy S9+ Operating System My Question or Issue I used to be able to make a playlist with a bunch of different artists i...
Roadie
2212 Views
1 replies
30 likes
When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band.PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid
When I open one of my playlist, and search an artist or band, and play the first song, the playlist will shuffle the whole playlist and not the spicific artist or band. Plan Premium Country  ...
Newbie
543 Views
1 replies
0 likes
PlanPremiumCountry DeviceHuawei P8 LiteOperating SystemAndroid Marshmallow My Question or IssueHi I Recently Removed A Device From the offline device list, now when I try to download music offline on that same device, it doesn't work(I guess this is ...
Plan Premium Country Device Huawei P8 Lite Operating System Android Marshmallow My Question or Issue Hi I Recently Removed A Device From the offline device list, now when I tr...
Casual Listener
1896 Views
2 replies
1 likes
Hi, I've been part of a group of people having problems with spotify pausing with chromecast audio. The issue has been marked as fixed, but it's not fixed for me:https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136#...
Hi, I've been part of a group of people having problems with spotify pausing with chromecast audio. The issue has been marked as fixed, but it's not fixed for me: https://community.spotify....
581 Views
0 replies
0 likes
Spotify on android, premium subscription. France. Hi, just a few days ago Spotify looked beautiful on my android phone. The music playing cover was full screen, with big enough text so I can see it in the car easily. The home screen was pretty too, w...
Spotify on android, premium subscription. France. Hi, just a few days ago Spotify looked beautiful on my android phone. The music playing cover was full screen, with big enough text so...
363 Views
0 replies
0 likes
Why is Spotify taking up 5GB or more with 'Offline Mode' turned off? I have to clear cache every week to get my space back, it's ridiculous! I'm suprised the app doesn't have a limit option for how much cache data Spotify can take up (or) an option t...
Why is Spotify taking up 5GB or more with 'Offline Mode' turned off? I have to clear cache every week to get my space back, it's ridiculous! I'm suprised the app doesn't have a lim...
870 Views
0 replies
0 likes
My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button. Using S7 Edge Android Oreo.
My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button. Using S7 Edge Android Oreo. &...
Community Legend
10558 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceHTC One m8, HTC 10, Samsung Galaxy s8Operating SystemAndroid 8.0 Oreo My Question or IssueWhen I press the pause button in the Spotify Android app, it often does not respond and the song keeps playing for up to a ...
Plan Premium Country United States Device HTC One m8, HTC 10, Samsung Galaxy s8 Operating System Android 8.0 Oreo My Question or Issue When I press the pause button in the Spotify An...
1508 Views
0 replies
6 likes
Unable to play any of her songsPlanFree/PremiumCountry BrasilDeviceMoto G5s PlusOperating SystemAndroid My Question or Issue Error when I try to play taylor swift
Unable to play any of her songs Plan Free/Premium Country Brasil Device Moto G5s Plus Operating System Android My Question or Issue Error when I try to play taylor swift
504 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceSamsung 8+Operating SystemAndroid My Question or Issue App ahuts after opening. I have reinstalled, cleared cache, redownloaded, restarted, shut down, uninstalled and reinstalled the app. It has not been working wince th...
Plan Free/Premium Country Device Samsung 8+ Operating System Android My Question or Issue App ahuts after opening. I have reinstalled, cleared cache, redownloaded, resta...
Roadie
769 Views
1 replies
0 likes
Up until about a month ago, when I went to my Library in the Kindle Spotify app, there was a link to podcasts. But now, even when I follow one, that link is no longer there. What's going on? I still have it on my Samsung Galaxy 7.
Up until about a month ago, when I went to my Library in the Kindle Spotify app, there was a link to podcasts. But now, even when I follow one, that link is no longer there. What's going on? I still ...
Regular
724 Views
2 replies
1 likes
PlanPremiumCountry USADeviceMotorola G5sOperating SystemAndroid Oreo My Question or Issue I got logged out of the app for some reason and I relogged in and all my saved songs and Playlists are gone. Am I the only person this happened to? Thabks in ad...
Plan Premium Country USA Device Motorola G5s Operating System Android Oreo My Question or Issue I got logged out of the app for some reason and I relogged in and all...
243 Views
0 replies
0 likes
Since the forced update on my app. I don't see repeat all tracks button anymore. Why is it gone? Is there a way to get it to repeat ?
Since the forced update on my app. I don't see repeat all tracks button anymore. Why is it gone? Is there a way to get it to repeat ?
Roadie
531 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceLG V10 Operating SystemAndroid Nougat My Question or Issue So I have a playlist of songs that I grew up with. It is not organized in any specific order. When searching for something in particular, like Fleetwood Mac in the...
Plan Premium Country USA Device LG V10 Operating System Android Nougat My Question or Issue So I have a playlist of songs that I grew up with. It is not organ...
Regular
648 Views
2 replies
0 likes
PlanFreeCountry U.S.DeviceGalaxy S9 Since the update, I have not been able to see new releases by genre on the android app. I noticed that the section for new albums under the K-Pop genre disappeared after the update, but it still appeared on my frie...
Plan Free Country U.S. Device Galaxy S9 Since the update, I have not been able to see new releases by genre on the android app. I noticed that the section for new albums under the...
Roadie
646 Views
1 replies
0 likes
Premium, Latvia, Samsung Galaxy S7, Android.I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it was supposed to play next, it just automatically skip...
Premium, Latvia, Samsung Galaxy S7, Android. I spent around an hour looking for a song: Jay-Z, Alicia Keys - Empire of State Mind, later when I found it I put it on my own Spotify playlist. When it ...
Roadie
1415 Views
2 replies
0 likes
PlanFree/PremiumCountry DeviceMedion LifetabOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device Medion Lifetab Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Roadie
730 Views
1 replies
0 likes
