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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203407 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203407 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548536 Views

78 replies

3 likes

  • 548536 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456059 Views

571 replies

38 likes

Account
Free
  • 456059 Views
  • 571 replies
  • 38 likes

Spotify starts playing after using S Voice or making a Call on Gear S3

PlanPremiumCountry NetherlandsDeviceSamsung Gear S3 FrontierOperating SystemTizen 3.0.0.2 My Question or IssueAfter using S Voice or making a call Spotify thinks it needs to start playing.This is after I have paused the music and have done something ...

Newbie

Plan Premium Country  Netherlands Device Samsung Gear S3 Frontier Operating System Tizen 3.0.0.2   My Question or Issue After using S Voice or making a call Spotify thinks it need...

912 Views

0 replies

6 likes

Gear S3
microphone
  • 912 Views
  • 0 replies
  • 6 likes

Unfortunately, Spotify has stopped ERROR!!!!!!

PlanPremiumCountry EnglandDeviceAcer TabletOperating SystemAndroid My Question or Issue I've had Spotify premium for a good while now with no issues. All of sudden I am getting this error which effectively closes Spotify. I uninstalled and installed,...

Casual Listener

Plan Premium Country  England Device Acer Tablet Operating System Android   My Question or Issue  I've had Spotify premium for a good while now with no issues. All of sudden ...

Vics4life

Casual Listener

685 Views

2 replies

0 likes

  • 685 Views
  • 2 replies
  • 0 likes

Daily mix doesn't change daily anymore

PlanPremiumCountryUKDeviceS8, Macbook Pro, PCOperating System Android Oreo, Windows 10, Mojave My Question or Issue My daily mix doesn't change daily anymore. Heck it hasn't changed in months, maybe once this year.

Regular

  Plan Premium Country UK Device S8, Macbook Pro, PC Operating System  Android Oreo, Windows 10, Mojave   My Question or Issue  My daily mix doesn't change daily a...

SunnyGates

Gig Goer

7954 Views

4 replies

1 likes

  • 7954 Views
  • 4 replies
  • 1 likes

Search not working - ruined my party

PlanPremiumCountryUK DeviceGalaxy S8 Operating SystemAndroid My Question or IssueSearch not working. Defeats the object of subscribing to Spotify. Ruining my gathering

Newbie

Plan Premium Country UK   Device Galaxy S8   Operating System Android   My Question or Issue Search not working. Defeats the object of subscribing to Spotify. Ruining my ga...

Loxer

Community Legend

453 Views

1 replies

1 likes

  • 453 Views
  • 1 replies
  • 1 likes

Search bar does not work

PlanPremiumCountry UsDeviceSamsung Galaxy 6 Operating SystemAndroid My Question or Issue The search function does not work. It just gives me an error. I already uninstalled and reinstalled the app but it did not help. When I searched for this problem...

Newbie

Plan Premium Country  Us Device Samsung Galaxy 6  Operating System Android    My Question or Issue  The search function does not work.  It just gives me an err...

Loxer

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Search function not working

PlanPremiumCountry UKDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid v7 My Question or Issue Same as many have had before, search function is not working, it worked just a few days ago with no problems. Its over Wifi, as I don't stream music much...

Regular

Plan Premium Country  UK Device Samsung Galaxy S6 Edge Operating System Android v7   My Question or Issue  Same as many have had before, search function is not working, it wo...

rekt_orion

Regular

2865 Views

10 replies

2 likes

  • 2865 Views
  • 10 replies
  • 2 likes

[Android] Does my SD Card have to be formatted so I can change the storage?

My Question or IssueI'm trying to change the storage to my SD Card, but when I change it, I get a message saying that the disk is full, when there's 31GB left on the SD Card, or it just stops downloading my music. I've tried deleting the data from Sp...

Casual Listener

My Question or Issue I'm trying to change the storage to my SD Card, but when I change it, I get a message saying that the disk is full, when there's 31GB left on the SD Card, or it just stops downl...

Jpuen1

Casual Listener

749 Views

2 replies

0 likes

  • 749 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [Android] Download via mobile provider default on after update

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone! PlanPremiumCountry The Netherlands DeviceSamsung Galaxy 7, Android 8Opera...

Casual Listener

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone!    Plan P...

Alfredo

Roadie

776 Views

3 replies

0 likes

  • 776 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution No control on lock screen on Android 8.1.0

I have no Spotify control on lock screen on my Nokia 8. I have contacted Nokia support, who unfortunately has not been able to find a clear explanation of the problem.

Casual Listener

I have no Spotify control on lock screen on my Nokia 8. I have contacted Nokia support, who unfortunately has not been able to find a clear explanation of the problem.    

Alfredo

Roadie

1869 Views

3 replies

0 likes

  • 1869 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saved songs being deleted and disapearing

PlanPremiumCountry IsraelDeviceGalaxy s7Operating system Android Oreo My Question or Issue I have something like 4000 songs saved in phone. sometimes i see that songs that i saved in the past are now there and that i need to save them again! if i can...

Casual Listener

Plan Premium Country  Israel Device Galaxy s7 Operating system  Android Oreo   My Question or Issue  I have something like 4000 songs saved in phone.  sometimes i ...

Alfredo

Roadie

719 Views

3 replies

0 likes

  • 719 Views
  • 3 replies
  • 0 likes

Superuser Contribution Skipping songs on device

Hi,Im using the premium app on an LG V20, and I seem to get a weird bug with the playlist that im currently listening to. As I listen to songs on the phone, I cant skip more than 2-3 songs (skipping like swipping left to the next song), after the thi...

Casual Listener

Hi, Im using the premium app on an LG V20, and I seem to get a weird bug with the playlist that im currently listening to. As I listen to songs on the phone, I cant skip more than 2-3 songs (skippin...

Alfredo

Roadie

1721 Views

5 replies

0 likes

  • 1721 Views
  • 5 replies
  • 0 likes

BMW Connected Drive Android Issues

Hi!I have the following:BMW 330e /w connected drive (2018) and no pending SW updatesSamsung s8 (no pending SW updates) With the following problems:The onboard spotify app - Changing to next song gives random songThe spotify menu is working 50% of the...

Casual Listener

Hi! I have the following: BMW 330e /w connected drive (2018) and no pending SW updates Samsung s8 (no pending SW updates)   With the following problems: The onboard spotify app - Changing ...

nsayeed

Newbie

40252 Views

47 replies

8 likes

  • 40252 Views
  • 47 replies
  • 8 likes

Spotify app doesn't work Saturday nights

DeviceOnePlus 3TOperating SystemAndroid Oreo My Question or IssueOn the past 3 Saturdays (this one, 16th June included), the Spotify app decides not to function for a few hours. When I try to use it after it was opened in background, it doesn't do an...

Casual Listener

Device OnePlus 3T Operating System Android Oreo   My Question or Issue On the past 3 Saturdays (this one, 16th June included), the Spotify app decides not to function for a few hours....

updownsuite

Newbie

1003 Views

1 replies

2 likes

  • 1003 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify and shazam integration in south africa

PlanPremiumCountry South AfricaDeviceHuawei Y6 proOperating SystemAndroid 5.1 My Question or Issue are Spotify and shazam integrated in south africa? as shazam does not offer spotify to connect to, so that it can send tracks I shazam to spotify

Newbie

Plan Premium Country  South Africa Device Huawei Y6 pro Operating System Android 5.1   My Question or Issue  are Spotify and shazam integrated in south africa? as shazam does...

SergioDavid

Roadie

619 Views

1 replies

1 likes

  • 619 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Über Mobilnetzwerk herunterladen

Hallo, obwohl ich auf meinem MotoG5 / Android 7.0 bei den Einstellungen "Über Mobilnetzwerk herunterladen" deaktiviert habe, werden große Datenmengen geladen. Letzten Monat waren es ca. 180MB. Kann es sein, dass beim Abbruch der WLAN-Verbindung ein b...

Casual Listener

Hallo,   obwohl ich auf meinem MotoG5 / Android 7.0 bei den Einstellungen "Über Mobilnetzwerk herunterladen" deaktiviert habe, werden große Datenmengen geladen. Letzten Monat waren es ca. 180M...

SergioDavid

Roadie

3819 Views

2 replies

0 likes

  • 3819 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play local files on Samsung Galaxy S7

PremiumNetherlands DeviceSamsung Galaxy S7, MacBook Air (Early 2015)Operating SystemSamsung: Android, MacBook: macOS High Sierra (Version: 10.13.6) I have followed a guide to be able to play local files on my mac. I tried to download it on to my phon...

Newbie

  Premium Netherlands   Device Samsung Galaxy S7, MacBook Air (Early 2015) Operating System Samsung: Android, MacBook: macOS High Sierra (Version: 10.13.6)    I have foll...

SergioDavid

Roadie

624 Views

1 replies

0 likes

Android
local files
Local files for Spotify Mobile
  • 624 Views
  • 1 replies
  • 0 likes

New Interface?

PlanPremiumCountry TurkeyDevice:Samsung Galaxy Grand Prime PlusOperating SystemAndroid 6.1 My Question or Issue I saw spotify interface is different on my brother's phone. It' s too different. Why? I am using latest version of Spotify, prsmium plan. ...

Casual Listener

  Plan Premium Country  Turkey Device:Samsung Galaxy Grand Prime Plus Operating System Android 6.1   My Question or Issue  I saw spotify interface is different on my bro...

thecrazyninja

Casual Listener

780 Views

3 replies

0 likes

  • 780 Views
  • 3 replies
  • 0 likes

Newest Update 7/18/18 killed all the speakers except front!

PlanFree/PremiumCountryUSADeviceGoogle PixelOperating SystemAndroid Oreo My Question or IssueAfter the latest Spotify update on 7/18/18, when on BT, car radio only plays thru front speakers...no rear, mids, or sub... completely annoying. Any help wou...

Newbie

Plan Free/Premium Country USA Device Google Pixel Operating System Android Oreo   My Question or Issue After the latest Spotify update on 7/18/18, when on BT, car radio only plays...

Loxer

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Screen change on radio BT

PlanPremiumCountryUSADeviceGalaxy S8+Operating SystemOreo My Question or IssueSuddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ability to swipe to next/prev song) changes to some screen without artwork and...

Music Fan

Plan Premium Country USA Device Galaxy S8+ Operating System Oreo   My Question or Issue Suddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ab...

SergioDavid

Roadie

1182 Views

5 replies

1 likes

  • 1182 Views
  • 5 replies
  • 1 likes

Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

ParaDoX94

Music Fan

1251 Views

4 replies

0 likes

Android
bug
OREO
  • 1251 Views
  • 4 replies
  • 0 likes