Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35992 Views
64 replies
25 likes

35992 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874117 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874117 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

PlanPremiumCountry usaSamsung galaxy note 4Operating Systemandroid 6.0.1.Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times stop

8e-tmb79g_m2q
Casual Listener
Plan Premium Country usa Samsung galaxy note 4 Operating System android 6.0.1. Every time I listen to songs on my galaxy note 4, the volume goes up and down again, some times sto...
2018-06-02 5:59:14 PM
254 Views
0 replies
0 likes

254 Views
0 replies
0 likes

I can't play some song.

PlanPremiumCountryIndonesiaDeviceRedmi Note 3 Pro/Desktop PCOperating SystemAndroid Lollipop/Windows 10 My Question or Issue I can't play some song (Attached below). I always play these song almost everyday. This evening i bought the 3 month premium ...

Tamaa
Newbie
Plan Premium Country Indonesia Device Redmi Note 3 Pro/Desktop PC Operating System Android Lollipop/Windows 10 My Question or Issue I can't play some song (Attached bel...
2018-06-02 4:49:21 PM
365 Views
0 replies
0 likes

365 Views
0 replies
0 likes

Solved!! Cannot Rearrange Songs (No Edit button)

I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.

user-removed
Visitor
I can't arrange the songs in the playlist I created as there is no Edit button. I already reinstalled the app, but it has still no edit button.
2018-06-01 3:49:51 AM
2018-06-02 1:41:40 PM
lubos
Roadie
1923 Views
3 replies
0 likes

1923 Views
3 replies
0 likes

Problem Android

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PRO Operating SystemAndroid Nougat My Question or Issue[EN-US]My Spotify Premium is notifying me every day that I am in an old version of Android and that it is necessary to update, but my Samsung J7 PR...

1_byn-g38tinw
Newbie
Plan Premium Country Brazil Device Samsung Galaxy J7 PRO Operating System Android Nougat My Question or Issue [EN-US] My Spotify Premium is notifying me every day that I am in...
2018-06-02 5:21:31 AM
245 Views
0 replies
0 likes

245 Views
0 replies
0 likes

Offline Music

PlanPremiumCountry BrazilDeviceMoto G5Operating SystemAndroid Nougat My Question or Issue I've upgraded my spotify account and started downloading a playlist but I'm wondering how I could uninstall these songs in the future. Would you help me?

rafaelmsoares
Newbie
Plan Premium Country Brazil Device Moto G5 Operating System Android Nougat My Question or Issue I've upgraded my spotify account and started downloading a...
2018-06-02 2:49:23 AM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Spotify shows no connection even though I have full WiFi signal

I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the problem remains. Updates haven't fixed it either.

mariach997
Casual Listener
I'm using spotify premium from my Huawei device and even though it plays all the downloaded playlists fine, it keeps showing me offline saying there's no Internet connection. Whichever the IP is the ...
2018-05-18 10:46:41 AM
2018-06-01 9:34:55 PM
mariach997
Casual Listener
736 Views
5 replies
1 likes

736 Views
5 replies
1 likes

sonido

Hola, llevo un tiempo que cuando paso de canción desde mi móvil Android, una canción me sale a volumen alto o el que tengo pero si paso de canción casi no se oye, si paso de canción otra vez alta y así continuamente.Si alguien puede ayudarme gracias

silbarto
Newbie
Hola, llevo un tiempo que cuando paso de canción desde mi móvil Android, una canción me sale a volumen alto o el que tengo pero si paso de canción casi no se oye, si paso de canción otra vez alta y a...
2018-06-01 9:20:51 PM
232 Views
0 replies
0 likes

232 Views
0 replies
0 likes

Superuser Contribution Spotify keeps playing music after closing!

I have the Samsung Galaxy S7. Model number: SM-G930V. Version: 6.0.1After I close the app it still plays the music. It keeps playing even after I force close the application. What the heck is going on? This is draining my battery. I need this to stop...

alexschjoll
Casual Listener
I have the Samsung Galaxy S7. Model number: SM-G930V. Version: 6.0.1 After I close the app it still plays the music. It keeps playing even after I force close the application. What the heck is going...
2016-10-25 12:38:12 AM
2018-06-01 7:50:51 PM
burke6617
Casual Listener
25672 Views
11 replies
9 likes

25672 Views
11 replies
9 likes

Can't get the new update of Spotify in the Huawei P10

So, how the tittle says, the new update isn't on my Huawei P10 play store, I don't know if anyone who has this phone have the same problem as me, if anyone have this problem please let me know if you have any solution (sorry for my bad English level,...

Revom
Newbie
So, how the tittle says, the new update isn't on my Huawei P10 play store, I don't know if anyone who has this phone have the same problem as me, if anyone have this problem please let me know if you...
2018-05-19 4:36:06 AM
2018-06-01 7:47:24 PM
Lonil1
Newbie
687 Views
1 replies
1 likes

687 Views
1 replies
1 likes

Streaming and download quality resets to 'automatic' and 'normal'

Premium Plan Operating SystemAndroid Marshmallow My Question or Issue The settings for both streaming and download quality change resets back to 'automatic' and 'normal' respectively within literally seconds after i set them to any higher quality opt...

nksng
Newbie
Premium Plan Operating System Android Marshmallow My Question or Issue The settings for both streaming and download quality change resets back to 'automatic' and 'normal' re...
2018-06-01 7:17:23 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Samsung neo download issue

PlanPremiumCountry Samsung neoOperating System My Question or Issue I previously had spotify, and have deleted it. It's no Where to be found in apps/disabled. I've tried to reininstall with no success. Every time I click the install for Android it sa...

r_2lyyjy-j1h9
Newbie
Plan Premium Country Samsung neo Operating System My Question or Issue I previously had spotify, and have deleted it. It's no Where to be found in a...
2018-06-01 6:54:38 PM
196 Views
0 replies
0 likes

196 Views
0 replies
0 likes

[Bug] Black bars reformatting screen

PlanFreeCountry USDeviceLG V30Operating SystemAndroid Oreo My Question or Issue Hi, I use an app that removes my navigation soft keys at the bottom to give extra screen real estate, but Spotify doesn't fill in the space like any other app does. It's ...

Coleski
Newbie
Plan Free Country US Device LG V30 Operating System Android Oreo My Question or Issue Hi, I use an app that removes my navigation soft keys at the bottom t...
2018-06-01 6:20:20 PM
1019 Views
0 replies
9 likes

1019 Views
0 replies
9 likes

Most of my songs are greyed out

I have the Premium account. I just noticed that almost all of my songs are greyed out. But when I look up the songs in the search feature, they are available to play. Why are my songs greyed out and how do I get them back?

ecombs79
Newbie
I have the Premium account. I just noticed that almost all of my songs are greyed out. But when I look up the songs in the search feature, they are available to play. Why are my son...
2018-06-01 4:52:07 PM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

Spotify fails to start

PlanPremiumCountryUSDeviceSamsung Galaxy S7Operating SystemAndroid 7 My Question or IssueWhen I start Spotify, I get a black screen. Within 30 seconds, the application crashes and I'm asked if I want to try restarting the app. I've tried restarting m...

hyunjiseo
Newbie
Plan Premium Country US Device Samsung Galaxy S7 Operating System Android 7 My Question or Issue When I start Spotify, I get a black screen. Within 30 seconds, the application crashe...
2018-06-01 4:41:44 PM
246 Views
0 replies
0 likes

246 Views
0 replies
0 likes

Solved!! Spotify automatically dowloads music saved to my library

PlanPremiumCountryArgentinaDeviceSamsung s6 edgeOperating SystemAndroid My Question or Issue Hi, I am about to reach the 3,333 downloaded songs limit, so I want to SAVE music to my library instead of DOWNLOADING. However, every time I save an album o...

Johncooper88
Newbie
Plan Premium Country Argentina Device Samsung s6 edge Operating System Android My Question or Issue Hi, I am about to reach the 3,333 downloaded songs limit, so I want...
2018-06-01 2:00:01 AM
2018-06-01 2:48:29 PM
jsannn
Community Legend
423 Views
1 replies
0 likes

423 Views
1 replies
0 likes

No more facebook sharing option

PlanFree/PremiumCountry DeviceGalaxy S5Operating System My Question or IssueI used to be able to share songs to facebook but since this update there is no option listed when i do try. It has all other social media sites that i have including facebook...

h93o8qax-v_jo
Newbie
Plan Free/Premium Country Device Galaxy S5 Operating System My Question or Issue I used to be able to share songs to facebook but since this update there is no option l...
2018-06-01 2:39:39 PM
278 Views
0 replies
1 likes

278 Views
0 replies
1 likes

Solved!! Can't disable lastfm scrobbling?

Operating SystemAndroid v6.0My Question or Issue When I try to disable lastFM scrobbling in the app, it appears to disable the option, and then seems to re-enable itself after some time, leading to the Wrong username/password error as I have removed ...

Ninjajc012
Regular
Operating System Android v6.0 My Question or Issue When I try to disable lastFM scrobbling in the app, it appears to disable the option, and then seems to re-enable itself after some...
2018-05-24 9:30:22 AM
2018-06-01 1:54:11 PM
467578
Regular
3628 Views
4 replies
1 likes

3628 Views
4 replies
1 likes

Volumio: Private playlists vanished

PlanPremiumCountryGermany DeviceRaspberry Pi 2Operating SystemVolumio My Question or IssueAbout one week ago all my private playlists disappeared. Seems Spotify ceised the support for libspotify. Does anyone experience similar problems? As Spotify is...

tgmz
Newbie
Plan Premium Country Germany Device Raspberry Pi 2 Operating System Volumio My Question or Issue About one week ago all my private playlists disappeared. Seems Spotify ceised t...
2018-05-30 11:02:45 PM
2018-06-01 1:10:56 PM
35191
Newbie
1209 Views
2 replies
0 likes

1209 Views
2 replies
0 likes

Where is the "Songs" tab in library?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the "Songs" tab in library?Not all of my music is in "Favorite Songs" I lost some of my music.

Jannlouie
Casual Listener
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the "Songs" tab in library? Not all ...
2018-06-01 12:09:53 PM
286 Views
0 replies
0 likes

286 Views
0 replies
0 likes

Where is the "Songs" tab in library??

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the "Songs" tab in library??Some of my music lost and not in the "Favorite Songs" list

Jannlouie
Casual Listener
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Where is the "Songs" tab in library?? Some of...
2018-06-01 12:04:07 PM
318 Views
0 replies
1 likes

318 Views
0 replies
1 likes

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