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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115091 Views

27 replies

4 likes

  • 115091 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231450 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231450 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

590857 Views

79 replies

3 likes

  • 590857 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485442 Views

580 replies

42 likes

Account
Free
  • 485442 Views
  • 580 replies
  • 42 likes

Driving Mode Woes

So I've got a premium account on a Galaxy S8+ and I must be one of the unlucky ones to get the driving mode when connected to my truck. What a nuisance that is! Not only does the change not update the song displayed on my truck screen, ever, the simp...

Newbie

So I've got a premium account on a Galaxy S8+ and I must be one of the unlucky ones to get the driving mode when connected to my truck. What a nuisance that is!    Not only does the chang...

heehoe

Newbie

923 Views

1 replies

1 likes

  • 923 Views
  • 1 replies
  • 1 likes

Solved!! Spotify connect not working since v8.4.42.679 beta

Hi, I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root). I never had problems with Spotify connect, but since v8.4.42.679 beta I am unable ...

Music Fan

Hi,   I have two Spotify Connect devices in my network, a Jam Rhythm and an August WR320. My smartphone is a Xiaomi Mi5s running Android 8.1 (Lineage OS 15.1 with root).   I never had p...

KajaApfel

Casual Listener

12783 Views

26 replies

3 likes

  • 12783 Views
  • 26 replies
  • 3 likes

Uninstalled songs don't actually uninstall

This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, my actual storage capacity doesn't increase and if ...

Newbie

This is an issue that I has been present for years, but I've never really been bothered to resolve it until now. The underlying issue that I'm facing is that when I uninstall a playlist, album, etc, ...

Loxer

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

The Spotify App for Android is Terrible

I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now. I've been a Spotify premium subscriber for about 4 years now and the Android...

Newbie

I'm sure this has been posted before many times, but the more Spotify knows this the better. I have never written a negative review for any service I subscribe to until now.   I've been a Spot...

Billy-J

Spotify Star

3804 Views

1 replies

11 likes

  • 3804 Views
  • 1 replies
  • 11 likes

Music pausing while in other apps

Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to switch back to the spotify app and it starts playing ...

Newbie

Spotify seemingly pauses music that is playing in the background while I'm in any other app. To fix this I open the apps in split screen view if it's supported, if not then it pauses and I have to sw...

Billy-J

Spotify Star

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

I do not see an option in Spotify for Artists for song submission to Spotify Editorial Playlists

PlanPremiumCountryUSA Device(Samsung Galaxy 9)Operating System(Android Oreo,) My Question or Issue Received an email stating you can submit an unreleased track for our team to discover and consider for editorial playlists. But I don't see that option...

Newbie

Plan Premium Country USA   Device (Samsung Galaxy 9) Operating System (Android Oreo,)   My Question or Issue  Received an email stating you can submit an unrelease...

tonspender_

Casual Listener

2225 Views

1 replies

0 likes

  • 2225 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify downloading out of nowhere

PlanPremiumCountry BrasilDeviceSamsung S7Operating SystemAndroid My Question or Issue Why my Spotify is downloading music? It is musics that I already have in my library. Sometimes is 5, or 27 the last one was 142, how can I make it stop? It is getti...

Casual Listener

Plan Premium Country  Brasil Device Samsung S7 Operating System Android   My Question or Issue  Why my Spotify is downloading music? It is musics that I already have in my li...

Alfredo

Roadie

1149 Views

3 replies

1 likes

  • 1149 Views
  • 3 replies
  • 1 likes

Superuser Contribution Saved Music; Premium User

PlanPremiumCountry CanadaDeviceLG G5, Model LG-H831Operating SystemAndroid 7.0, Nougat My Question or Issue For about 10 days now, I haven't been able to play any stored music in my Library, while not connected to Wi-Fi or data. I have even, as recen...

Regular

Plan Premium Country  Canada Device LG G5, Model LG-H831 Operating System Android 7.0, Nougat   My Question or Issue  For about 10 days now, I haven't been able to play ...

Alfredo

Roadie

1393 Views

5 replies

0 likes

  • 1393 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

Alfredo

Roadie

3849 Views

3 replies

0 likes

  • 3849 Views
  • 3 replies
  • 0 likes

So are you guys going to bring back the Queue to your app?

I would like to see the queue back on your app because it would be actually helpful to see what will play next and or how i use to do it to see if if a hit shuffleto see if it actually refreshed the playlist. If your Desktop Player has it and other f...

Roadie

  I would like to see the queue back on your app because it would be actually helpful to see what will play next and or how i use to do it to see if if a hit shuffleto see if it actually refres...

Noah

Community Legend

1308 Views

5 replies

0 likes

  • 1308 Views
  • 5 replies
  • 0 likes

Playlist and animation problem

PlanPremiumCountry TurkeyDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueIn the dynamic playlists such as daily mix, there is a bug which resets to the top of the list after going back from the playing now. In other words, the...

Casual Listener

Plan Premium Country  Turkey Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue In the dynamic playlists such as daily mix, there is a bug which re...

Billy-J

Spotify Star

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Solved!! No internet connection login error

I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?

Newbie

I am connected to Wi-Fi but it says no internet connection when I try to logon. Any reason why this is happening?    

Loxer

Community Legend

5846 Views

1 replies

1 likes

  • 5846 Views
  • 1 replies
  • 1 likes

Song starts loud when skipping tracks

None of the below information is requiredPlanPremiumCountryUnited States DeviceGoogle Pixel XLOperating SystemAndroid Oreo My Question or IssueI always have equalizer set, which makes the general volume lower. But whenever I skip a track, the next so...

Newbie

None of the below information is required Plan Premium Country United States   Device Google Pixel XL Operating System Android Oreo   My Question or Issue I always have equalize...

Loxer

Community Legend

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Play Controls Unavailable on Android App

Plan: PremiumCountry: United States of America Device: Google Pixel XL Operating System: Android 8.0.0Spotify App Version: 8.4.63.584 armV7 Steps to reproduce: 1. Launch Android app2. Play an album or playlist3. Connect to a Spotify Connect capable d...

Newbie

  Plan: Premium Country: United States of America   Device: Google Pixel XL  Operating System: Android 8.0.0 Spotify App Version: 8.4.63.584 armV7   Steps to reproduc...

Loxer

Community Legend

1280 Views

1 replies

1 likes

  • 1280 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution [Android auto] Can't load library when offline

PlanPremiumCountryGermany DeviceGalaxy Note 8Operating SystemAndroid 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064 My Question or Issue It used to be possible to open the library while offline on Android Auto. Since a couple of weeks this doesn't ...

Casual Listener

Plan Premium Country Germany   Device Galaxy Note 8 Operating System Android 8.0, Spotify 8.4.60.741, Android Auto 3.3.582064   My Question or Issue  It used to be possible ...

jlhardegen

Casual Listener

4577 Views

5 replies

0 likes

auto
  • 4577 Views
  • 5 replies
  • 0 likes

Solved!! Playlists will not sync across devices. Please please help

PlanPremiumCountry USDeviceSamsung Galaxy J7/Acer AspireOperating SystemAndroid/Windows My Question or Issue I access spotify frequently on both my laptop and cell. For the last 2 months my playlists have had a completely different number of songs de...

Gig Goer

  Plan Premium Country  US Device Samsung Galaxy J7/Acer Aspire Operating System Android/Windows   My Question or Issue  I access spotify frequently on both my laptop a...

Loxer

Community Legend

901 Views

1 replies

0 likes

Other
  • 901 Views
  • 1 replies
  • 0 likes

How to play all of an artist's music on the Android app.

PlanPremiemMy Question or Issue How do you play all songs from an artist, the UI just shows albums etc. I want to play all songs by an artist?

Casual Listener

Plan Premiem My Question or Issue  How do you play all songs from an artist, the UI just shows albums etc. I want to play all songs by an artist?           &nbs...

Loxer

Community Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Solved!! Now Playing screen changes when connected to a Bluetooth transmitter

PlanPremiumCountry United States DeviceSamsung Galaxy S7Operating SystemAndroid My Question or IssueWhen I connect my Bluetooth transmitter to my phone, my now playing screen becomes a simplified version of itself with no album artwork and the only o...

Visitor

  Plan Premium Country United States  Device Samsung Galaxy S7 Operating System Android   My Question or Issue When I connect my Bluetooth transmitter to my phone, my now p...

omega313

Regular

4782 Views

19 replies

4 likes

  • 4782 Views
  • 19 replies
  • 4 likes

Android app network connectivity bug

Plan- PremiumCountry- USA DevicePixel 1Operating SystemAndroid 8.1.0 My Question or IssueWhen I go offline (loose network connectivity, for example going into a parking garage), the app does not correctly notice when the network becomes available aga...

Casual Listener

  Plan - Premium Country - USA   Device Pixel 1 Operating System Android 8.1.0   My Question or Issue When I go offline (loose network connectivity, for example going into ...

Billy-J

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Music play stops

PlanPremiumCountry U.S.DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueI'll be listening to downloaded music on the app and it stops playback multiple times in an hour. How can I fix this so I don't cancel my membership? I'd ex...

Casual Listener

  Plan Premium Country  U.S. Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue I'll be listening to downloaded music on the app and it stops ...

Billy-J

Spotify Star

1324 Views

5 replies

0 likes

  • 1324 Views
  • 5 replies
  • 0 likes