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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375888 Views

541 replies

34 likes

Account
Free
  • 375888 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Integrate Spotify with Twitter

PlanFree/PremiumCountry DeviceSamsung S7 edge Operating System(Android Oreo or older) My Question or Issue It's quite easy to connect spotify with your Facebook account. I wanted to know if there was a way to integrate spotify to Twitter (not just us...

Visitor

Plan Free/Premium Country   Device Samsung S7 edge  Operating System (Android Oreo or older)   My Question or Issue  It's quite easy to connect spotify with your Faceboo...

Loxer

Community Legend

706 Views

1 replies

0 likes

App Aproval
Facebook
Twitter-Spotify
  • 706 Views
  • 1 replies
  • 0 likes

Spotify stops android

Plan PremiumCountry DeviceLG v20Operating SystemAndoid My Question or Issue For some reason Spotify stops playing for no known reason. This just started happening over the last 2 days. Anyone else having this problem?

Casual Listener

Plan Premium Country   Device LG v20 Operating System Andoid   My Question or Issue  For some reason Spotify stops playing for no known reason. This just started happenin...

Bloodrobe

Casual Listener

537 Views

2 replies

0 likes

Spotify stops
  • 537 Views
  • 2 replies
  • 0 likes

Superuser Contribution Videos attached to album covers causing freezing

PlanPremiumCountryUnited States DeviceSamsung Galaxy Tab S2Operating SystemAndroid My Question or IssueThis must be a new thing because I've never seen videos when a song plays before. The song I first noticed it on was specifically "Unkown Mortal Or...

Regular

Plan Premium Country United States  Device Samsung Galaxy Tab S2 Operating System Android   My Question or Issue This must be a new thing because I've never seen videos when a son...

vyvexthorne

Regular

476 Views

2 replies

0 likes

  • 476 Views
  • 2 replies
  • 0 likes

Solved!! App disappears from notification bar and lock screen on Google Pixel 2XL

PlanPremiumDeviceGoogle Pixel 2XLOperating SystemAndroid@latest My Question or Issue When playing music and then locking the phone the app isn't available on the lock screen, nor in the notification bar when unlocking the phone. The player bar also s...

Casual Listener

Plan Premium Device Google Pixel 2XL Operating System Android@latest   My Question or Issue  When playing music and then locking the phone the app isn't available on the lock screen...

Jorngeorg

Casual Listener

10720 Views

2 replies

2 likes

  • 10720 Views
  • 2 replies
  • 2 likes

Look Screen

PlanPremiumCountry BrazilDevice( Samsung Galaxy S8+)Operating SystemAndroid Oreo. My Question or Issue Guys,My problem is the following I can not put to enjoy the cover of the album on the screen lock, I went on notifications in permissions, but I di...

Newbie

Plan Premium Country  Brazil Device ( Samsung Galaxy S8+) Operating System Android Oreo.   My Question or Issue  Guys, My problem is the following I can not put to enjo...

Jorngeorg

Casual Listener

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change music in the car screen

PlanPremiumCountryArgentina DeviceSamsung Galaxy S6Operating SystemAndroid 7.0My Question or IssueHello, I'm experiencing some troubles since two or thee days ago. Spotify, when I lock my cellphone, doesn't show me the short-cut menu, at least I call...

Casual Listener

Plan Premium Country Argentina  Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue Hello, I'm experiencing some troubles since two or thee days ago. Sp...

djpinsker

Casual Listener

2559 Views

2 replies

0 likes

Car
Car Play
menu
  • 2559 Views
  • 2 replies
  • 0 likes

Currently set to offline--how can I change?

PlanPremiumCountry USA Device AndriodOperating System Android My Question or Issue

Newbie

Plan Premium Country USA   Device Andriod Operating System  Android    My Question or Issue  

Noah

Spotify Star

1241 Views

1 replies

0 likes

  • 1241 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sync blues

I recently got a update...i dont usually update but it auto updated under my nose some how. Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving yall money. I can look up music on youtube for free. I p...

Newbie

I recently got a update...i dont usually update but it auto updated under my nose some how.  Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving...

SergioDavid

Roadie

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Storage option missing

PlanPremiumDeviceSony Xperia X Compact (F5321)Operating SystemAndroid 8.0.0Spotify App8.4.61.683 My Question or IssueHi, I would like to ask for help. In my spotify app missing option for storage option. I have SD card and I would like to download of...

Newbie

Plan Premium Device Sony Xperia X Compact (F5321) Operating System Android 8.0.0 Spotify App 8.4.61.683    My Question or Issue Hi, I would like to ask for help. In my spotify app...

SergioDavid

Roadie

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sub standard connection

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google service Music Premium or any other services for that mat...

Music Fan

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google servi...

SergioDavid

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only one playlist can be properly played

Plan: Premium Device: one plus 3t My Question or Issue:Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific playlist displayed. Because of this a song from another playlist can on...

Newbie

Plan: Premium   Device: one plus 3t   My Question or Issue: Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific ...

SergioDavid

Roadie

528 Views

1 replies

1 likes

  • 528 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issues with controlling play while listening on another device

PlanPremiumCountryUSA DevicesBoth my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth enabled device that transmits the audio through an FM frequency. Operating System...

Casual Listener

Plan Premium Country USA  Devices Both my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth ...

Alfredo

Roadie

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just switched to Premium and favourite songs are missing

Hi. Yesterday I signed up for Spotify premium. Previously I'd liked/green heart songs which added it to my Favourites. Since switching to Premium I can't find my favourites anymore. I'm gutted as I'd spent ages collating these songs.I have found thes...

Newbie

Hi.   Yesterday I signed up for Spotify premium. Previously I'd liked/green heart songs which added it to my Favourites. Since switching to Premium I can't find my favourites anymore. I'm gutt...

SergioDavid

Roadie

852 Views

1 replies

0 likes

  • 852 Views
  • 1 replies
  • 0 likes

Superuser Contribution Kein "Importieren" Button in Einstellungen

PlanPremiumCountryGermanyDeviceXiaomi Redmi 5Operating System My Question or IssueHallo, Vom Account meiner Freundin (Premium, gleiche Spotify Version) ist es möglich, Musik Dateien von Ihrem Samsung S7 in Spotify zu importieren. In meinem Account wi...

Newbie

Plan Premium Country Germany Device Xiaomi Redmi 5 Operating System     My Question or Issue Hallo,    Vom Account meiner Freundin (Premium, gleiche Spotify Version) i...

SergioDavid

Roadie

5905 Views

1 replies

2 likes

  • 5905 Views
  • 1 replies
  • 2 likes

Superuser Contribution my spotify account won't let me save any of my local mp3 files. whatever i do it won't work anymore

PlanPremiumCountryBelgium DeviceXiaomi Mi A1 / Moto g5 plusOperating SystemAndroid Oreo, Windows 10 / Ubuntu /Playstation 4My Question or Issuei have spotify premium for for quite a while and when i first took the premium spotify service i could save...

Newbie

Plan Premium Country Belgium  Device Xiaomi Mi A1 / Moto g5 plus Operating System Android Oreo, Windows 10 / Ubuntu /Playstation 4 My Question or Issue i have spotify premium for&n...

SergioDavid

Roadie

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play specific songs

PlanPremium DeviceNexus6pOperating SystemAndroid Oreo My Question or Issue I'm a premium user. But I cannot select a specific song and play it. As soon as I select the song, it starts a radio, which I didn't want. I do enjoy all the other premium fea...

Casual Listener

  Plan Premium   Device Nexus6p Operating System Android Oreo   My Question or Issue  I'm a premium user. But I cannot select a specific song and play it. As soon a...

p-if_xp0y6np

Casual Listener

1355 Views

6 replies

1 likes

  • 1355 Views
  • 6 replies
  • 1 likes

Superuser Contribution "Don't play this song" plays the songs anyway

PlanFreeCountryPoland DeviceNokia 6Operating SystemAndroid My Question or Issue I love the new feature "don't play this" in my playlist, so I don't have to delete a song in order not to listen to it temporarily. Shame it won't work for me... For some...

Casual Listener

  Plan Free Country Poland   Device Nokia 6 Operating System Android   My Question or Issue  I love the new feature "don't play this" in my playlist, so I don't have t...

Alfredo

Roadie

1384 Views

5 replies

0 likes

  • 1384 Views
  • 5 replies
  • 0 likes

Superuser Contribution Searching option in playlists

PlanFree/PremiumPremium Country Germany DeviceSamsung Galaxy A5 2017Operating System AndroidMy Question or IssueWhen I search in my playlist, the songs are displayed normal, but if I want to play songs from this searched songs, it plays songs that ar...

Casual Listener

Plan Free/Premium Premium  Country  Germany  Device Samsung Galaxy A5 2017 Operating System  Android My Question or Issue When I search in my playlist, the songs are dis...

Alfredo

Roadie

1189 Views

4 replies

0 likes

  • 1189 Views
  • 4 replies
  • 0 likes

Solved!! How to play your entire library?

Can anyone tell me how I can play all my songs on shuffle, at the moment I can only play my seperate playlists. Probably i'm overlooking something. thanks

Regular

Can anyone tell me how I can play all my songs on shuffle, at the moment I can only play my seperate playlists. Probably i'm overlooking something.   thanks

JamieSmall

Music Fan

247701 Views

28 replies

19 likes

  • 247701 Views
  • 28 replies
  • 19 likes

Solved!!Superuser Contribution Not able to view all videos

PlanPremiumCountry USADeviceKindle Fire HD8 ==I recently decided to browse videos on Spotify. I was only able to see "Featured Shows" and "Featured Episodes". I was hoping to browse all shows. I was wondering if I did something wrong or if this featu...

Casual Listener

Plan Premium Country  USA Device Kindle Fire HD8  == I recently decided to browse videos on Spotify. I was only able to see "Featured Shows" and "Featured Episodes".  I was hopi...

SergioDavid

Roadie

1126 Views

1 replies

0 likes

Videos
  • 1126 Views
  • 1 replies
  • 0 likes