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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387603 Views

545 replies

34 likes

Account
Free
  • 387603 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
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  • 7 likes

Superuser Contribution Spotify pauses in less then a second after hitting play

PlanPremiumCountry DeviceHappens on Any and All (mostly using Huawei P9) My Question or Issue Issue is that all of a sudden I cant listen to music anymore.I hit play and less than a second later spotify is in pause mode. I have to restart all devices...

Casual Listener

Plan Premium Country   Device Happens on Any and All (mostly using Huawei P9)     My Question or Issue  Issue is that all of a sudden I cant listen to music anymore. I h...

pitrzusti

Newbie

599 Views

2 replies

1 likes

  • 599 Views
  • 2 replies
  • 1 likes

Superuser Contribution Why can't I share my Playlist on my Instagram story?

PlanPremium (still have the 3 month trial) CountryUSDeviceSamsung Galaxy S7Operating SystemIdk My Question or IssueWhen I try to go and share a Playlist to my Instagram story, that option doesn't exist. Instead, it offers me to share it to my direct ...

Newbie

Plan Premium (still have the 3 month trial)  Country US Device Samsung Galaxy S7 Operating System Idk   My Question or Issue When I try to go and share a Playlist to my Instagram ...

SergioDavid

Roadie

1107 Views

1 replies

1 likes

  • 1107 Views
  • 1 replies
  • 1 likes

Cant access song radio or albums.

PlanPremiumCountry CanadaDeviceSamsung galaxy 8Operating System Android Oreo A few days ago i was listening to a song radio. One day it wouldnt load. Not even from the radios lists. I went to random songs to see if i could make a song radio again, bu...

Casual Listener

  Plan Premium Country  Canada Device Samsung galaxy 8 Operating System  Android Oreo   A few days ago i was listening to a song radio. One day it wouldnt load. Not...

ibbine

Casual Listener

757 Views

3 replies

1 likes

bug
Bug or Update
Premium
  • 757 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Connect] Multiple Speakers / Devices simultaneously

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.

Casual Listener

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.    

SergioDavid

Roadie

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing Offline Mode!

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online. We have got a great Internet connection at home, what should not be the reason. GreetingsPlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Edge...

Casual Listener

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online.  We have got a great Internet connection at home, what should not be the reason. ...

SergioDavid

Roadie

765 Views

1 replies

1 likes

connection
  • 765 Views
  • 1 replies
  • 1 likes

Não consigo baixar as músicas

O plano é o Premium e meu celular é o xiaomi redmi note 4x. Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apagava todos os dados do aplicativo (segue a foto em anexo). Após f...

Newbie

 O plano é o Premium e meu celular é o xiaomi redmi note 4x.  Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apag...

Bittencourt

Spotify Star

3462 Views

1 replies

0 likes

Spotify problema
  • 3462 Views
  • 1 replies
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Unable to skip to a specific time of a local song

Hi.In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, with one spotify song and a local song, downloaded them...

Casual Listener

Hi. In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, wi...

Ijezzy

Newbie

6272 Views

27 replies

5 likes

  • 6272 Views
  • 27 replies
  • 5 likes

Can not Change the Volume on my Phone

PlanPremiumDeviceZTE Blade A512Operating SystemAndroid 6.0.1 My Question or Issue I can not Change the Volume of my music in spotify It is always on max Volume even when i turn down every Soundslider. It works just finde with Youtube or play music

Visitor

Plan Premium Device ZTE Blade A512 Operating System Android 6.0.1   My Question or Issue  I can not Change the Volume of my music in spotify It is always on max Volume even when i t...

user-removed

Not applicable

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Album Art in Now Playing screen

On the Now Playing screen of my Anfroid phone, Album Art is no longer shown. Instead, there is a background image of the artist. Is there an option to show the album art? I know this used to work because it was easy for me to just glance at the scree...

Music Fan

On the Now Playing screen of my Anfroid phone, Album Art is no longer shown.  Instead, there is a background image of the artist.  Is there an option to show the album art?  I know thi...

Loxer

Community Legend

2611 Views

6 replies

0 likes

  • 2611 Views
  • 6 replies
  • 0 likes

Integrate Spotify with Twitter

PlanFree/PremiumCountry DeviceSamsung S7 edge Operating System(Android Oreo or older) My Question or Issue It's quite easy to connect spotify with your Facebook account. I wanted to know if there was a way to integrate spotify to Twitter (not just us...

Visitor

Plan Free/Premium Country   Device Samsung S7 edge  Operating System (Android Oreo or older)   My Question or Issue  It's quite easy to connect spotify with your Faceboo...

Loxer

Community Legend

720 Views

1 replies

0 likes

App Aproval
Facebook
Twitter-Spotify
  • 720 Views
  • 1 replies
  • 0 likes

Spotify stops android

Plan PremiumCountry DeviceLG v20Operating SystemAndoid My Question or Issue For some reason Spotify stops playing for no known reason. This just started happening over the last 2 days. Anyone else having this problem?

Casual Listener

Plan Premium Country   Device LG v20 Operating System Andoid   My Question or Issue  For some reason Spotify stops playing for no known reason. This just started happenin...

Bloodrobe

Casual Listener

550 Views

2 replies

0 likes

Spotify stops
  • 550 Views
  • 2 replies
  • 0 likes

Superuser Contribution Videos attached to album covers causing freezing

PlanPremiumCountryUnited States DeviceSamsung Galaxy Tab S2Operating SystemAndroid My Question or IssueThis must be a new thing because I've never seen videos when a song plays before. The song I first noticed it on was specifically "Unkown Mortal Or...

Regular

Plan Premium Country United States  Device Samsung Galaxy Tab S2 Operating System Android   My Question or Issue This must be a new thing because I've never seen videos when a son...

vyvexthorne

Regular

493 Views

2 replies

0 likes

  • 493 Views
  • 2 replies
  • 0 likes

Solved!! App disappears from notification bar and lock screen on Google Pixel 2XL

PlanPremiumDeviceGoogle Pixel 2XLOperating SystemAndroid@latest My Question or Issue When playing music and then locking the phone the app isn't available on the lock screen, nor in the notification bar when unlocking the phone. The player bar also s...

Casual Listener

Plan Premium Device Google Pixel 2XL Operating System Android@latest   My Question or Issue  When playing music and then locking the phone the app isn't available on the lock screen...

Jorngeorg

Casual Listener

10776 Views

2 replies

2 likes

  • 10776 Views
  • 2 replies
  • 2 likes

Look Screen

PlanPremiumCountry BrazilDevice( Samsung Galaxy S8+)Operating SystemAndroid Oreo. My Question or Issue Guys,My problem is the following I can not put to enjoy the cover of the album on the screen lock, I went on notifications in permissions, but I di...

Newbie

Plan Premium Country  Brazil Device ( Samsung Galaxy S8+) Operating System Android Oreo.   My Question or Issue  Guys, My problem is the following I can not put to enjo...

Jorngeorg

Casual Listener

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change music in the car screen

PlanPremiumCountryArgentina DeviceSamsung Galaxy S6Operating SystemAndroid 7.0My Question or IssueHello, I'm experiencing some troubles since two or thee days ago. Spotify, when I lock my cellphone, doesn't show me the short-cut menu, at least I call...

Casual Listener

Plan Premium Country Argentina  Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue Hello, I'm experiencing some troubles since two or thee days ago. Sp...

djpinsker

Casual Listener

2580 Views

2 replies

0 likes

Car
Car Play
menu
  • 2580 Views
  • 2 replies
  • 0 likes

Currently set to offline--how can I change?

PlanPremiumCountry USA Device AndriodOperating System Android My Question or Issue

Newbie

Plan Premium Country USA   Device Andriod Operating System  Android    My Question or Issue  

Noah

Spotify Star

1253 Views

1 replies

0 likes

  • 1253 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sync blues

I recently got a update...i dont usually update but it auto updated under my nose some how. Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving yall money. I can look up music on youtube for free. I p...

Newbie

I recently got a update...i dont usually update but it auto updated under my nose some how.  Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving...

SergioDavid

Roadie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Superuser Contribution Storage option missing

PlanPremiumDeviceSony Xperia X Compact (F5321)Operating SystemAndroid 8.0.0Spotify App8.4.61.683 My Question or IssueHi, I would like to ask for help. In my spotify app missing option for storage option. I have SD card and I would like to download of...

Newbie

Plan Premium Device Sony Xperia X Compact (F5321) Operating System Android 8.0.0 Spotify App 8.4.61.683    My Question or Issue Hi, I would like to ask for help. In my spotify app...

SergioDavid

Roadie

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sub standard connection

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google service Music Premium or any other services for that mat...

Music Fan

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google servi...

SergioDavid

Roadie

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only one playlist can be properly played

Plan: Premium Device: one plus 3t My Question or Issue:Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific playlist displayed. Because of this a song from another playlist can on...

Newbie

Plan: Premium   Device: one plus 3t   My Question or Issue: Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific ...

SergioDavid

Roadie

531 Views

1 replies

1 likes

  • 531 Views
  • 1 replies
  • 1 likes