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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.
when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.
Regular
5391 Views
15 replies
0 likes
PlanPremiumCountry AegentinaDevice(Moto G4)Operating SystemAndroid 7.0 Nougat My Question or IssueSometimes my playlists are deleted automatically but they still are in the storage. I have to delete Spotify data and log in again for don't having wast...
Plan Premium Country Aegentina Device (Moto G4) Operating System Android 7.0 Nougat My Question or Issue Sometimes my playlists are deleted automatically but they still are in ...
301 Views
0 replies
0 likes
When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crashI've done none update before this issue. I've already tried to clear the cache ...
When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crash I've done none update befo...
Roadie
8429 Views
18 replies
7 likes
After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.
After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.
360 Views
0 replies
0 likes
PlanPremiumCountry DeviceLG Android smartphonesOperating SystemAndroid My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song on his phone it shows up as a notfication on my phone as showed in the attached pictur...
Plan Premium Country Device LG Android smartphones Operating System Android My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song ...
433 Views
0 replies
0 likes
I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every time I start a playlist is starting to get on my ner...
I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every t...
641 Views
0 replies
0 likes
So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when I do it, it shows only his songs like before but a...
So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when...
Newbie
577 Views
1 replies
0 likes
Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't know how to delete the songs they added. I would re...
Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't ...
Community Legend
4611 Views
1 replies
1 likes
Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the past few hours trying to find any form of data saver a...
Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4 I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the p...
Community Legend
10204 Views
1 replies
0 likes
Plan/PremiumCountry AusDeviceHtc 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays properly as in i hear it, but nothing says its playing.
Plan /Premium Country Aus Device Htc 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays pro...
840 Views
0 replies
1 likes
Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitrary blank screen after opening the app, signifying that it h...
Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitr...
Regular
1144 Views
4 replies
1 likes
PlanPremiumCountryUK DeviceSamsung Galaxy S7 Operating SystemAndroid Oreo My Question or IssueStarting today the app keeps crashing, resetting helped for a single usage session, then crashing ("restarting") started reoccurring.
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Starting today the app keeps crashing, resetting help...
583 Views
0 replies
3 likes
PlanPremiumCountry DEDeviceMoto G4Operating SystemAndroid 7.0 My Question or Issue I've read this from others already. Apparently a lot of people have the same issue. Whenever I start the spotify app it immediately crashes. I've reinstalled it twice,...
Plan Premium Country DE Device Moto G4 Operating System Android 7.0 My Question or Issue I've read this from others already. Apparently a lot of people have the s...
Casual Listener
3962 Views
13 replies
18 likes
PlanPremiumCountry PolandDeviceLG G5Operating SystemAndroid 7.0 My Question or Issue As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (ffs, ive had 1000+ songs downloaded for offline and 20+ mp3 playlists synced..) and no...
Plan Premium Country Poland Device LG G5 Operating System Android 7.0 My Question or Issue As of today, i cant open Spotify app. Tried clearing cache/data, reinstalling (...
Regular
8459 Views
24 replies
11 likes
It's been a while since I'm a Premium user in Spotify, so I didn't notice any changes made for Free users. Today I had a problem with my credit card and my account reversed to Free. Suddenly, my app got a better interface! What I liked the most was a...
It's been a while since I'm a Premium user in Spotify, so I didn't notice any changes made for Free users. Today I had a problem with my credit card and my account reversed to Free. Suddenly...
Newbie
1520 Views
1 replies
12 likes
PlanPremiumCountry Australia DeviceNexus 6p Operating SystemAndroid 8.0.1 My Question or Issue
Plan Premium Country Australia Device Nexus 6p Operating System Android 8.0.1 My Question or Issue
Casual Listener
368 Views
1 replies
0 likes
PlanFree CountryCanada DeviceOnePlus 5TOperating SystemAndroid 8.1-Oneplus Oxygen OS 5.1.2 My Question or Issue I have rooted (via Magisk) oneplus 5T running Oxygen OS 5.1.2 on Oreo 8.1. I have xposed framework installed. I have made 42 shortcuts on ...
Plan Free Country Canada Device OnePlus 5T Operating System Android 8.1-Oneplus Oxygen OS 5.1.2 My Question or Issue I have rooted (via ...
500 Views
0 replies
0 likes
im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.
im not a free user and paying my bills regularly. plese help. how many times will i remove all my offline devices just to use it offline? cant even use it even if i remove and sign out all my devices.
Regular
439 Views
1 replies
0 likes
PlanPremiumCountry UsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo 8.0.0 My Question or Issue As I'm driving around listening to Spotify a random device will connect to mine and start controlling my music that I'm listening to. it happens about ...
Plan Premium Country Us Device Samsung Galaxy 8 Operating System Android Oreo 8.0.0 My Question or Issue As I'm driving around listening to Spotify a random ...
366 Views
0 replies
0 likes
PlanPremiumCountryPolandDeviceGoogle Pixel 2 XLOperating SystemAndroid 8.1.0 The issue is as follows: I have a playlist created exclusively with local files on my laptop which I then synchronise with the mobile app and download for offline listening....
Plan Premium Country Poland Device Google Pixel 2 XL Operating System Android 8.1.0 The issue is as follows: I have a playlist created exclusively with local files on my laptop which ...
Newbie
2061 Views
6 replies
4 likes
