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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I am a Premium Android user in Romania. I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working fine. Also, my Discover Weekly playlist is generated, but i...
I am a Premium Android user in Romania. I'm having troubles with my daily mixes (almost never generate, never update), issue happening only on Premium - while I was on free they were working...
Spotify Star
3298 Views
12 replies
15 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy s8Operating SystemAndroid My Question or IssueI cannot change, play or pause tracks on the app since last night. Sometimes the app doesn't even load. What should I do. Any help would be appreciated.
Plan Premium Country Canada Device Samsung Galaxy s8 Operating System Android My Question or Issue I cannot change, play or pause tracks on the app since last night. Some...
Newbie
999 Views
3 replies
1 likes
Plan/PremiumCountry Device, Samsung Galaxy S8Operating System Android Oreo My Question or Issue When I find a incorrect artist or song name there is no way to report it in the Android app. The article in help says press the 3 dots and I have but noth...
Plan /Premium Country Device , Samsung Galaxy S8 Operating System Android Oreo My Question or Issue When I find a incorrect artist or song name there ...
Regular
645 Views
2 replies
0 likes
PlanPremiumCountry UKDeviceSamsung Galaxy 7Operating SystemAndroid Oreo My Question or Issue Hi,On my Desktop app, when I sort my playlist by Artist, it lists the artists alphabetically, followed by their albums alphabetically, and all albums list th...
Plan Premium Country UK Device Samsung Galaxy 7 Operating System Android Oreo My Question or Issue Hi, On my Desktop app, when I sort my playlist by Artist, it...
383 Views
0 replies
0 likes
PlanPremiumCountry TurkeyDeviceHuawei mate 9Operating SystemEmui 8 My Question or IssueWhen i start my spotify, user interface opens completely black and not respond from yesterday.
Plan Premium Country Turkey Device Huawei mate 9 Operating System Emui 8 My Question or Issue When i start my spotify, user interface opens completely black and not respond fro...
Roadie
620 Views
1 replies
0 likes
PlanPremiumCountry SpainDeviceHuawei p10 plisOperating System Android 8.0My Question or Issue Hi!I've tried many things, including torubleshooting and cleaning cache/reinstalling, but nothing has worked and I think it is quite the opposite of the mos...
Plan Premium Country Spain Device Huawei p10 plis Operating System Android 8.0 My Question or Issue Hi! I've tried many things, including torubleshooting and cleaning ca...
604 Views
0 replies
0 likes
PlanPremiumCountry IsraelDeviceXiaomi Redmi Note 4XOperating SystemAndroid Nougat My Question or Issue I have an offline library of about 2000 songs, which take about 20 GB off my SD card, since most of the time I don't have access to the internet.My...
Plan Premium Country Israel Device Xiaomi Redmi Note 4X Operating System Android Nougat My Question or Issue I have an offline library of about 2000 songs, which take a...
Casual Listener
1382 Views
3 replies
1 likes
when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.
when i first add them, i can listen to the songs normally. But if i close the app and wait a couple hours, whe i try to open the app it just crashes.
Regular
5436 Views
15 replies
0 likes
PlanPremiumCountry AegentinaDevice(Moto G4)Operating SystemAndroid 7.0 Nougat My Question or IssueSometimes my playlists are deleted automatically but they still are in the storage. I have to delete Spotify data and log in again for don't having wast...
Plan Premium Country Aegentina Device (Moto G4) Operating System Android 7.0 Nougat My Question or Issue Sometimes my playlists are deleted automatically but they still are in ...
304 Views
0 replies
0 likes
When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crashI've done none update before this issue. I've already tried to clear the cache ...
When i launch the Spotify app, i get a dark grey screen for 5 sec, after this the app seems to be loading but that just add the background of the search bar and it's crash I've done none update befo...
Roadie
8508 Views
18 replies
7 likes
After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.
After updating my phone the Spotify app broke. Wouldn't start. I reinstalled and it worked for a few days but now it's broken again.
365 Views
0 replies
0 likes
PlanPremiumCountry DeviceLG Android smartphonesOperating SystemAndroid My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song on his phone it shows up as a notfication on my phone as showed in the attached pictur...
Plan Premium Country Device LG Android smartphones Operating System Android My Question or Issue Hi, I share Spotify Premium account with a friend. When he plays a song ...
439 Views
0 replies
0 likes
I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every time I start a playlist is starting to get on my ner...
I have a Galaxy S6 and the app no longer shuffles songs there is only a play button at the top of the playlist how do I get to playlist to shuffle is listening to the same songs over and over every t...
648 Views
0 replies
0 likes
So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when I do it, it shows only his songs like before but a...
So say I wanted to listen to Ludacris, but only his songs that are on my rap playlist. So I'd simply search his name in the search bar at the top of the playlist and shuffle play from there. Now when...
Newbie
581 Views
1 replies
0 likes
Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't know how to delete the songs they added. I would re...
Hey so my problem is whenever i make a playlist spotify adds some extra songs and titles it 'we added', i want my playlists to be perfect but spotify ruins them by adding 'similar' songs and i don't ...
Community Legend
4614 Views
1 replies
1 likes
Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the past few hours trying to find any form of data saver a...
Hello I'm using a Samsung galaxy S4 mini with android version 4.4.4 I want to increase the streaming quality but it is stuck on "low" and cannot change until I "disable data saving" I've spent the p...
Community Legend
10225 Views
1 replies
0 likes
Plan/PremiumCountry AusDeviceHtc 10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays properly as in i hear it, but nothing says its playing.
Plan /Premium Country Aus Device Htc 10 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Only playing one album, nothing else plays pro...
842 Views
0 replies
1 likes
Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitrary blank screen after opening the app, signifying that it h...
Dear Spotify Development Team, Please fix your garbage app for Android so I don't have to keep re-downloading the app and saved music onto all of my devices every week because of some arbitr...
Regular
1152 Views
4 replies
1 likes
PlanPremiumCountryUK DeviceSamsung Galaxy S7 Operating SystemAndroid Oreo My Question or IssueStarting today the app keeps crashing, resetting helped for a single usage session, then crashing ("restarting") started reoccurring.
Plan Premium Country UK Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue Starting today the app keeps crashing, resetting help...
588 Views
0 replies
3 likes
PlanPremiumCountry DEDeviceMoto G4Operating SystemAndroid 7.0 My Question or Issue I've read this from others already. Apparently a lot of people have the same issue. Whenever I start the spotify app it immediately crashes. I've reinstalled it twice,...
Plan Premium Country DE Device Moto G4 Operating System Android 7.0 My Question or Issue I've read this from others already. Apparently a lot of people have the s...
Casual Listener
3998 Views
13 replies
18 likes
