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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

anaExE

Newbie

373824 Views

540 replies

34 likes

Account
Free
  • 373824 Views
  • 540 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7464 Views

0 replies

7 likes

  • 7464 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Not able to view all videos

PlanPremiumCountry USADeviceKindle Fire HD8 ==I recently decided to browse videos on Spotify. I was only able to see "Featured Shows" and "Featured Episodes". I was hoping to browse all shows. I was wondering if I did something wrong or if this featu...

Casual Listener

Plan Premium Country  USA Device Kindle Fire HD8  == I recently decided to browse videos on Spotify. I was only able to see "Featured Shows" and "Featured Episodes".  I was hopi...

SergioDavid

Roadie

1120 Views

1 replies

0 likes

Videos
  • 1120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't store songs on SD Card anymore

PlanPremiumCountryGermany DeviceMoto G5 PlusOperating SystemAndroid 7App Version8.4.61.683 Since one or two weeks it is not possible anymore to select my SD Card as download storage in the settings. And that happened without any notification. All my ...

Casual Listener

Plan Premium Country Germany   Device Moto G5 Plus Operating System Android 7 App Version 8.4.61.683   Since one or two weeks it is not possible anymore to select my SD Card as ...

tuberdise202

Regular

874 Views

3 replies

1 likes

  • 874 Views
  • 3 replies
  • 1 likes

Superuser Contribution Lista en pantalla de inicio Aleatoria...?

Hola,Como puedo lograr que la lista que coloque en la pantalla de inicio se inicie aleatoriamente...? el problema esta que se reproduce secuencialemnte a por orden siempre comenzando por la misma canción lo cual es muy fome.Saludos y gracias!

Newbie

Hola, Como puedo lograr que la lista que coloque en la pantalla de inicio se inicie aleatoriamente...? el problema esta que se reproduce secuencialemnte a por orden siempre comenzando por la misma c...

SergioDavid

Roadie

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
  • 0 likes

Playing songs online

Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, not the profile of the singer.

Regular

Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, no...

tuberdise202

Regular

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me deja loggerarme la app en android

No me deja loggearme la app para nada, dice que no tengo datos y estoy sin conexion a internet, ya probe con varias versiones de la app y sigue igual, ayuda porfa,hace 2 meses lo use por ultima vez y estaba todo bien, van dos dias y no recibo respues...

Casual Listener

No me deja loggearme la app para nada, dice que no tengo datos y estoy sin conexion a internet, ya probe con varias versiones de la app y sigue igual, ayuda porfa,hace 2 meses lo use por ultima vez y...

Alfredo

Roadie

730 Views

4 replies

0 likes

  • 730 Views
  • 4 replies
  • 0 likes

Superuser Contribution Explicit Content Filter not showing as option

PlanPremium - Family AccountCountryUKDevicesSamsung Galaxy A3 & Samsung Galaxy S7Operating SystemSamsung A3 SM-A320FL - v8.0.0, Security Patch June 2018. Samsung S7 SM-G930F - v8.0.0, Security Patch April. 2018 My Question or IssueI have completely r...

Newbie

Plan Premium - Family Account Country UK Devices Samsung Galaxy A3 & Samsung Galaxy S7 Operating System Samsung A3 SM-A320FL - v8.0.0, Security Patch June 2018.  Samsung S7 SM-G930F ...

SergioDavid

Roadie

1511 Views

1 replies

5 likes

  • 1511 Views
  • 1 replies
  • 5 likes

Superuser Contribution Randomly Re-download songs

PlanPremiumCountry ThailandDeviceSamsung Galaxy A7 (2016) and Samsung Galaxy Tab AOperating SystemAndroid Nougat (Both devices) My Question or Issue I have some problem with Spotify for a week after I updated the app automatically. Almost every time ...

Casual Listener

Plan Premium Country  Thailand Device Samsung Galaxy A7 (2016) and Samsung Galaxy Tab A Operating System Android Nougat (Both devices)   My Question or Issue  I have some pro...

SergioDavid

Roadie

623 Views

1 replies

3 likes

  • 623 Views
  • 1 replies
  • 3 likes

Control volume of external device

One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify app. This was a feature I used all the time on iOS an...

Casual Listener

One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify ap...

Loxer

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes

I can't find the ''videos'' feature.

PlanPremiumCountry TURKEYDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 My Question or Issue I can't find the ''videos'' feature.These feature is not available in TURKEY.

Casual Listener

Plan Premium Country  TURKEY Device Samsung Galaxy S6 Edge Operating System Android 7.0   My Question or Issue  I can't find the ''videos'' feature.These feature is not ...

naruto67777

Casual Listener

2000 Views

2 replies

0 likes

  • 2000 Views
  • 2 replies
  • 0 likes

Playlist filter is not working

My English is not very good so i recorded my problemhttps://youtu.be/n-GStsIjukw

Casual Listener

My English is not very good so i recorded my problem https://youtu.be/n-GStsIjukw

dodplas

Regular

10140 Views

46 replies

23 likes

  • 10140 Views
  • 46 replies
  • 23 likes

Superuser Contribution Default playlist name

Hello, how come the functionality in the Android app differs from the desktop windows or apple client, of iPad and iPhone? The greatest frustration is the default name of a new playlist is emptied. On your forum the answers is “works a designed”. For...

Regular

Hello,   how come the functionality in the Android app differs from the desktop windows or apple client, of iPad and iPhone? The greatest frustration is the default name of a new playlist is e...

Dalski

Regular

1019 Views

2 replies

1 likes

Android
complaint
  • 1019 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify elimina musica descargada de mi biblioteca

Spotify elimina musica descargada de mi biblioteca. He comprobado que no tiene nada que ver con mi cueta, no he descargado musica en más de tres dispositivos, no me falta espacio en mi dispositivo, simplemente cada vez que inici la aplicación aparece...

Newbie

  Spotify elimina musica descargada de mi biblioteca. He comprobado que no tiene nada que ver con mi cueta, no he descargado musica en más de tres dispositivos, no me falta espacio en mi dispos...

Aimee_T

Roadie

743 Views

1 replies

0 likes

  • 743 Views
  • 1 replies
  • 0 likes

Solved!! Data server setting

Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. Thanks in advance.

Regular

  Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. T...

Edant

Newbie

6421 Views

3 replies

1 likes

  • 6421 Views
  • 3 replies
  • 1 likes

Superuser Contribution Previously downloaded songs stop being downloaded.

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them and are unavailable in offline mode. This isn't the...

Casual Listener

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them ...

Aimee_T

Roadie

798 Views

1 replies

0 likes

  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded content constantly deleting itself

PlanPremiumCountry Czech republicDeviceHuawei p9 lite mini My Question or Issue I have premium, so I can download songs, right. But in the last week my music deleted itself two times. Let me tell you, I have like 1600+ songs and it takes forever to d...

Casual Listener

  Plan Premium Country  Czech republic Device Huawei p9 lite mini    My Question or Issue  I have premium, so I can download songs, right. But in the last week my mu...

Aimee_T

Roadie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Can't Search

PremiumSamsung Galaxy S9 EdgeAndroid OreoEverytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it is doing it again. It has been acting super buggy for abou...

Casual Listener

Premium Samsung Galaxy S9 Edge Android Oreo Everytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it i...

dredunn2

Casual Listener

1399 Views

2 replies

3 likes

  • 1399 Views
  • 2 replies
  • 3 likes

Solved!! Shuffle button not shown on Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0, Samsung Experience 9.0My Question or Issue With some recent update, the "shuffle" button disappeared from the app. If it got moved, I'm not sure where to... according to this...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 Operating System Android 8.0.0, Samsung Experience 9.0 My Question or Issue  With some recent update, the "shuffle" button disa...

GoMrPickles

Gig Goer

1911 Views

3 replies

0 likes

  • 1911 Views
  • 3 replies
  • 0 likes

Solved!! Spotify not connecting to my alarm

PlanPremiumCountry AmericaDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I have tried a few apps that promise to connect to Spotify and play music from it as an alarm. I first tried using SpotOn, which kept causing problems...

Casual Listener

Plan Premium Country  America Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I have tried a few apps that promise to connect to Spotify and p...

JONRONAN

Newbie

12702 Views

5 replies

1 likes

Alarm
Android
Samsung s8
  • 12702 Views
  • 5 replies
  • 1 likes

Not Receiving Any Push Notifications

PlanFreeCountry Russia DeviceHonor 8Operating SystemAndroid 7.0 My Question or IssueI apologize for the spelling, I used Google Translate.In about a year of using the application, I have not received any push notifications. After reading a bit of sim...

Regular

Plan Free Country  Russia   Device Honor 8 Operating System Android 7.0   My Question or Issue I apologize for the spelling, I used Google Translate. In about a year of usi...

Loxer

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter After installing the application and running, you can see only half of the...

Newbie

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7. Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter 😞   After ins...

394 Views

0 replies

1 likes

  • 394 Views
  • 0 replies
  • 1 likes