Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
61820 Views
68 replies
26 likes

61820 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28493 Views
5 replies
0 likes

28493 Views
5 replies
0 likes

Superuser Contribution Bluetooth in car - next, prev and track info doesn't work

PlanPremiumCountry Czech republicDeviceSony XZ PremiumOperating SystemAndroid 8.0.0 (built 47.1.A.12.179) My Question or IssueHi,when I connect my phone (Sony XZ Premium) with my car (Lexus GS) sounds works fine but next / prev buttons don't work + t...

lxw4d-npmu_x
Casual Listener
Plan Premium Country Czech republic Device Sony XZ Premium Operating System Android 8.0.0 (built 47.1.A.12.179) My Question or Issue Hi, when I connect my phone (Sony XZ Premi...
2018-06-19 10:39:32 AM
2018-06-24 8:54:49 AM
lxw4d-npmu_x
Casual Listener
997 Views
4 replies
0 likes

997 Views
4 replies
0 likes

Files added from local no longer stream

I've got a premium subscription and recently I reset phone.I hadn't yet resynced all my music and went to play my main playlist at a friends house using the phone. Barely any tracks work. I discovered nearly all the songs are not streamable on the ph...

tokidokioki
Regular
I've got a premium subscription and recently I reset phone. I hadn't yet resynced all my music and went to play my main playlist at a friends house using the phone. Barely any tracks work.&nb...
2018-06-23 8:38:22 AM
2018-06-24 7:53:06 AM
tokidokioki
Regular
393 Views
2 replies
0 likes

393 Views
2 replies
0 likes

My app does not open!

It keeps all Black. I already turned off the cellphone And the app.PlanPremiumCountry BrasilDevice(Moto G)Operating System(Android.) My Question or Issue

47-x8_auij0co
Newbie
It keeps all Black. I already turned off the cellphone And the app. Plan Premium Country Brasil Device (Moto G) Operating System (Android.) My Question or Issue
2018-06-24 5:30:46 AM
179 Views
0 replies
0 likes

179 Views
0 replies
0 likes

Can't save data on SD card even with other solutions

PlanPremium (family)Country FranceDeviceHuawei P9Operating SystemAndroid 7.0 (build VNS-L31C530B382) My Question or Issue Hi,I just subscribed to spotify family. Using huawei P9 lite, i can only save on my sd car due to the low available space in my ...

9_idgpd-ul0y
Newbie
Plan Premium (family) Country France Device Huawei P9 Operating System Android 7.0 (build VNS-L31C530B382) My Question or Issue Hi, I just subscribed to spotify family. ...
2018-06-24 3:14:28 AM
339 Views
0 replies
1 likes

339 Views
0 replies
1 likes

Superuser Contribution [Bug] Disliked songs still playing

PlanPremiumCountryPL DeviceSamsung S6 Edge My Question or Issue When I dislike a song or artist, that song is still autoplaying in Discover Weekly. Scenario:I have following songs in Discover WeeklySong 1 [Currently playing]Song 2 [Disliked]Song 3Whe...

sztrzask
Music Fan
Plan Premium Country PL Device Samsung S6 Edge My Question or Issue When I dislike a song or artist, that song is still autoplaying in Discover Weekly. Sce...
2018-06-18 1:21:28 PM
2018-06-24 2:30:27 AM
Alfredo
Roadie
3062 Views
5 replies
0 likes

3062 Views
5 replies
0 likes

No Artists Radio available.

Plan: FreeCountry: US I no longer have the Artists Radio option on my android device, I have no computer to check the browser version. I've been informed by @SpotifyCares on Twitter that this feature has been removed from Free accounts...can anyone c...

rhb1-6yhdy_kb
Newbie
Plan: Free Country: US I no longer have the Artists Radio option on my android device, I have no computer to check the browser version. I've been informed by @SpotifyCares on Twitter that thi...
2018-06-23 4:07:41 PM
2018-06-23 11:53:29 PM
Joe
Community Legend
362 Views
1 replies
0 likes

362 Views
1 replies
0 likes

App freezes

PlanPremiumCountry TurkeyDeviceHuawei P9 Lite 2017 Operating SystemAndroid 7.0 My Question or Issue Cant skip between songs. Sometimes it responds after 10 to 20 seconds, sometimes wont respond at all. There isnt any problem with my connection, other...

k-yw_9nko9l6
Newbie
Plan Premium Country Turkey Device Huawei P9 Lite 2017 Operating System Android 7.0 My Question or Issue Cant skip between songs. Sometimes it respond...
2018-06-23 10:37:26 PM
345 Views
0 replies
1 likes

345 Views
0 replies
1 likes

Shuffle all music on mobile device

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremium Country UsaDeviceLG G5Operating SystemOreo My Question or Issue Shuffle will only go through the 100 most recently downl...

8jmomwe-ws_lj
Newbie
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Usa Device LG G5 Operating Syst...
2018-06-23 10:19:04 PM
33 Views
0 replies
0 likes

33 Views
0 replies
0 likes

Android App wont load

PlanPremium CountryPhilippines DeviceXiaomi Mi A1 Operating SystemAndroid Oreo My Question or Issue Any fix for blank screen?

Jayper
Casual Listener
Plan Premium Country Philippines Device Xiaomi Mi A1 Operating System Android Oreo My Question or Issue Any fix for blank screen?
2018-06-23 6:30:05 PM
2018-06-23 9:06:40 PM
Loxer
Community Legend
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Spotify does not work with Google Home, Google Mini, or Google Chromecast

Spoiler (Highlight to read) Spotify Premium no longer works with Google Home, Google Mini, or any of my multiple Chromecast devices. When I ask the assistant to play Spotify, it says it will and then silence. Sometimes a track might start to play and...

chadmius
Casual Listener
Spotify Premium no longer works with Google Home, Google Mini, or any of my multiple Chromecast devices. When I ask the assistant to play Spotify, it says it will and then silence. Sometimes ...
2018-05-20 4:17:01 PM
2018-06-23 8:47:55 PM
bshogeman
Newbie
10284 Views
7 replies
3 likes
Chromecast Google Home
Chromecast stuttering
Current issue
Troubleshooting

10284 Views
7 replies
3 likes

Where to see recently added songs in a chronological order

PlanPremiumDeviceTablet, smartphone, FireTVOperating SystemAndroid 5.0.2/6.0 and Fire OS My Question or IssueHi, as a new Spotify user I'm not yet familiar with all the features of the Spotify app. From Amazon's Music Unlimited service I know a featu...

2ocgqfv-o_war
Music Fan
Plan Premium Device Tablet, smartphone, FireTV Operating System Android 5.0.2/6.0 and Fire OS My Question or Issue Hi, as a new Spotify user I'm not yet familiar with al...
2018-06-23 4:51:25 PM
2018-06-23 5:11:16 PM
2ocgqfv-o_war
Music Fan
10171 Views
2 replies
2 likes

10171 Views
2 replies
2 likes

Can't download podcasts anymore on mobile

I'm using Spotify free for hearing podcasts offline but I can't download them anymore on my smartphone (Samsung galaxy a3). On tablet though it's still working. It's like the button is just missing, I can only share the podcast. Version 8.4.51.899 ar...

Daavid
Casual Listener
I'm using Spotify free for hearing podcasts offline but I can't download them anymore on my smartphone (Samsung galaxy a3). On tablet though it's still working. It's like the button is just missing, ...
2018-05-03 10:41:37 PM
2018-06-23 2:41:04 PM
JennyGinger420
Newbie
18106 Views
13 replies
3 likes
Android

18106 Views
13 replies
3 likes

No download option

PlanPremium student offerCountryUk DeviceSamsung galaxy s4Operating SystemAndroid My Question or IssueI just reinstalled Spotify on this phone and paid for premium. There is no download option anywhere. I enjoy tried some of the solutions in other fo...

-8amix35nc_7r
Newbie
Plan Premium student offer Country Uk Device Samsung galaxy s4 Operating System Android My Question or Issue I just reinstalled Spotify on this pho...
2018-06-23 11:29:47 AM
2018-06-23 11:42:56 AM
Joe
Community Legend
723 Views
1 replies
0 likes

723 Views
1 replies
0 likes

Loading Times

PlanPremiumCountry Czech RepublicDeviceSamsung S8+Operating SystemAndroid Oreo My Question or Issue Hey, I have a problem with Spotify on my device (S8+) even though I have offline saved my playlists it often takes a lot time to load (1-2 minutes) wh...

Peccoskaify
Casual Listener
Plan Premium Country Czech Republic Device Samsung S8+ Operating System Android Oreo My Question or Issue Hey, I have a problem with Spotify on my device (S8+) eve...
2018-06-23 9:53:09 AM
423 Views
0 replies
1 likes

423 Views
0 replies
1 likes

Downloaded songs and playlists disappeared for the 5th time now.

I'm having a similar issue as a lot of Priemium members. I have a whole bunch of songs and playlists downloaded to my phone that disappear every few days. This forces me to redownload the same songs and playlists every time. I have gone through the c...

user-removed
Visitor
I'm having a similar issue as a lot of Priemium members. I have a whole bunch of songs and playlists downloaded to my phone that disappear every few days. This forces me to redownload the same songs ...
2016-06-24 6:58:06 AM
2018-06-23 7:28:52 AM
Hannon_Fuller
Casual Listener
43338 Views
69 replies
10 likes

43338 Views
69 replies
10 likes

"Hidden Content" error shows up whenever i try to search up my own profile

Im on a galaxy s7 free spotify account. ever since this big update a few months back whenever i or a friend searches up my profile it displays "hidden content" on the screen, while when i do the same to my friends their profile comes up just fine. th...

harald12
Newbie
Im on a galaxy s7 free spotify account. ever since this big update a few months back whenever i or a friend searches up my profile it displays "hidden content" on the screen, while when i do ...
2018-06-23 5:10:23 AM
529 Views
0 replies
0 likes

529 Views
0 replies
0 likes

Solved!! Store offline content in the SD card.

I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space. I searched, and found this link:https://support.sp...

1168471053
Regular
I bought a 128 GB SD card for my Android 7 tablet with the pupose of storing offline content from Spotify. I listen to music in Extreme quality and have large playlists. This takes up a lot of space....
2018-06-15 3:14:30 AM
2018-06-23 4:18:22 AM
1168471053
Regular
2148 Views
5 replies
0 likes

2148 Views
5 replies
0 likes

Solved!! Help! Repeat-shuffle , like-dislike

Help me pls. When i search a music, it plays music but it opens within station and i cant reach shuffle and repeat buttons. i hate that like-dislike buttons. But somehow, i pick the song from playlist it works fine there are shuffle and repeat button...

NabihanMeriç
Casual Listener
Help me pls. When i search a music, it plays music but it opens within station and i cant reach shuffle and repeat buttons. i hate that like-dislike buttons. But somehow, i pick the song from playlis...
2018-06-20 12:31:13 AM
2018-06-23 3:54:20 AM
Trap380
Regular
1763 Views
8 replies
1 likes

1763 Views
8 replies
1 likes

Shuffle play plays the same songs in the same order

Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only temporary fix is to go to a daily mix and skip a few ...

The_Gorm
Casual Listener
Every time I try to play my playlist on my android phone it always plays the exact same songs in the exact same order. I have cleared cache, reinstalled the app but nothing seems to work. The only te...
2018-04-30 10:56:32 PM
2018-06-23 3:47:55 AM
Trap380
Regular
2239 Views
3 replies
8 likes

2239 Views
3 replies
8 likes

Superuser Contribution when searching a song in playlist, a random song starts to play

PlanPremiumCountry TRDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue when I search for a song in my playlists and click on it to play, a random song (within the playlist) starts to play. I have been having this issue for about 2 m...

bhetfield
Casual Listener
Plan Premium Country TR Device Samsung Galaxy S7 Operating System Android My Question or Issue when I search for a song in my playlists and click on it to play, a...
2018-06-11 1:54:28 AM
2018-06-23 2:45:43 AM
Alfredo
Roadie
870 Views
3 replies
0 likes

870 Views
3 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts