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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111130 Views

26 replies

3 likes

  • 111130 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223632 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223632 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580792 Views

79 replies

3 likes

  • 580792 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478233 Views

577 replies

40 likes

Account
Free
  • 478233 Views
  • 577 replies
  • 40 likes

Allow explicit content setting missing

My wife and I both use spotify on the same type of phone; Samsung S8 plus. I have the 'allow explicit content' setting but she doesn't. It's just not there. Any suggestions on how to make it appear?

Casual Listener

My wife and I both use spotify on the same type of phone; Samsung S8 plus. I have the 'allow explicit content' setting but she doesn't. It's just not there. Any suggestions on how to make it appear?

DaMac78

Casual Listener

1536 Views

3 replies

1 likes

  • 1536 Views
  • 3 replies
  • 1 likes

Superuser Contribution Bluetooth Headphones stutter on an android device

hello everyone, Ive been having this problem with my wh 1000xm2 stuttering only on the first seconds of playing it or when fowarding to a certian time of the song. this only happens with my phone (Moto Z2 Force), my headphones and spotify. Ive tried ...

Newbie

   hello everyone, Ive been having this problem with my wh 1000xm2 stuttering only on the first seconds of playing it or when fowarding to a certian time of the song.  this only happe...

Alfredo

Roadie

902 Views

1 replies

0 likes

  • 902 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast buggy

HiI get issues with Android Oreo on S8 Premium account and chromecast, I have to close and reopen the app numerous times to get it to connect and someome time it shows the wrong song and right now it just has the Spotify splash screen with music play...

Regular

Hi I get issues with Android Oreo on S8 Premium account and chromecast, I have to close and reopen the app numerous times to get it to connect and someome time it shows the wrong song and right now ...

Alfredo

Roadie

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stupid Car Mode

How on earth do I disable this shitty car mode?Absolutely horrendous and what's even worse is that I'm on a premium account - I'm not gonna pay money to have shitty interfaces and buggy apps. If this issue isnt fixed, I'm gonna switch to YouTube musi...

Newbie

How on earth do I disable this shitty car mode? Absolutely horrendous and what's even worse is that I'm on a premium account - I'm not gonna pay money to have shitty interfaces and buggy apps. ...

SubduedRhombus

Newbie

31290 Views

12 replies

6 likes

bluetooth
car mode
Interface
  • 31290 Views
  • 12 replies
  • 6 likes

Solved!! Undowloading local files when switching to mobile data

As the title says I've downloaded the local files from desktop that I put in in a playlist. When I switch to mobile data, the local files grey out/are undownloaded. The app also refuses to download the local files using mobile data.

Casual Listener

As the title says I've downloaded the local files from desktop that I put in in a playlist. When I switch to mobile data, the local files grey out/are undownloaded. The app also refuses to download t...

Magnetron

Gig Goer

2282 Views

4 replies

0 likes

  • 2282 Views
  • 4 replies
  • 0 likes

Downloaded songs disappearing

Hey all, For a while I have been struggling with an issue where songs previously downloaded for offline availability show up as NOT downloaded for no apparent reason. I haven't discovered a distinct pattern yet, though I seem to notice it happening m...

Casual Listener

Hey all,   For a while I have been struggling with an issue where songs previously downloaded for offline availability show up as NOT downloaded for no apparent reason. I haven't discovered a ...

Magnetron

Gig Goer

2312 Views

1 replies

0 likes

Android
Cache
Offline availability
  • 2312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded music does not play in offline mode

Some All of the music I downloaded for offline use on my phone does not play when I put spotify in offline mode. I already did a complete reinstall but that didn't help. I use a HUAWEI P10lite WAS-LX1A with Android 7.0 and EMUI 5.1.1 with spotify ver...

Newbie

Some All of the music I downloaded for offline use on my phone does not play when I put spotify in offline mode. I already did a complete reinstall but that didn't help.   I use a HUAWEI P10li...

Magnetron

Gig Goer

4954 Views

2 replies

0 likes

  • 4954 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discover Weekly Issue

PlanPremiumCountry IrelandDeviceSamsungS7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue My Discover Weekly has not updated today. Hoping that there is a way to resolve. I have already unfollowed and re-followed, as well as logged in and out.

Casual Listener

  Plan Premium Country  Ireland Device SamsungS7 Edge Operating System Android 8.0.0   My Question or Issue  My Discover Weekly has not updated today. Hoping that there...

PrincessNala93

Casual Listener

1026 Views

3 replies

0 likes

Discoverweekly
updating
  • 1026 Views
  • 3 replies
  • 0 likes

Offline Playlist Inaccessible - Roaming with Data Turned Off

Please see attached image. It contians two problems. Forum reporting was frustrating. Issue is not hyphens as noted in screenshot.

Gig Goer

Please see attached image.  It contians two problems.  Forum reporting was frustrating.  Issue is not hyphens as noted in screenshot.

Magnetron

Gig Goer

729 Views

2 replies

0 likes

  • 729 Views
  • 2 replies
  • 0 likes

Remove CAR MODE UPDATE Immediately!

Remove the CAR MODE Update or you will be losing a ton of subscribers to your competitors.Here is what it looks like when I am connecting to my car bluetooth:

Casual Listener

Remove the CAR MODE Update or you will be losing a ton of subscribers to your competitors. Here is what it looks like when I am connecting to my car bluetooth:

Fleschdnb

Casual Listener

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unexistent songs

PlanPremiumCountry ColombiaDevice(Motorola moto g5)Operating System(Android 7.0) My Question or Issue My downloaded songs are like ghosts in my phone and i have to delete the app and download them again lile every 2-5 days. They dont appear in the ap...

Casual Listener

Plan Premium Country  Colombia Device (Motorola moto g5) Operating System (Android 7.0)   My Question or Issue  My downloaded songs are like ghosts in my phone and i have to ...

SergioDavid

Roadie

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs

HiFirst question, are downloaded songs when played using any data ?If not what is the setting, offline mode for ? The reason I ask is that my download​Ed songs have disappeared 3 times and I do not have much data

Newbie

Hi First question, are downloaded songs when played using any data ? If not what is the setting, offline mode for ?   The reason I ask is that my download​Ed songs have disappeared 3 times a...

SergioDavid

Roadie

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution Favorites Gone

PlanFreeCountryUSA DeviceMotorola g5s plusOperating SystemAndroird 7 My Question or Issue Logged into my account and all my favorites are gone. Anyway to get them back?

Newbie

Plan Free Country USA   Device Motorola g5s plus Operating System Androird 7   My Question or Issue  Logged into my account and all my favorites are gone. Anyway to get them...

SergioDavid

Roadie

532 Views

1 replies

2 likes

  • 532 Views
  • 1 replies
  • 2 likes

I can't disable the looping video on some songs.

PlanPremiumCountryGermanyDeviceSamsung Note S4Operating SystemAndroid 6.0.1 My Question or IssueI can't find an option to turn of the looping video that starts sometimes playing instead of showing the actual album cover. It slows my phone down and do...

Newbie

Plan Premium Country Germany Device Samsung Note S4 Operating System Android 6.0.1   My Question or Issue I can't find an option to turn of the looping video that starts sometimes play...

Loxer

Community Legend

1529 Views

1 replies

3 likes

  • 1529 Views
  • 1 replies
  • 3 likes

Android TV following artists and friends.

PlanFreeCountryAustralia DevicePhilips TV 55PUT6801/79Operating SystemAndroid TV My Question or Issue Can i follow artists and friends on spotify on android tv? I cannot find the artist profile when doing a search just their songs, albums, and playli...

Regular

Plan Free Country Australia   Device Philips TV 55PUT6801/79 Operating System Android TV   My Question or Issue  Can i follow artists and friends on spotify on android tv? I...

643 Views

0 replies

0 likes

Android TV following issue
  • 643 Views
  • 0 replies
  • 0 likes

Playing screen issues

I am having issues with my playing screen. When I go to play a song on my galaxy s8, the album art doesn't show up anymore. Just a a colored screen with the play controls. I tried re installing it and still got the same issue. Can you help with this?

Visitor

I am having issues with my playing screen. When I go to play a song on my galaxy s8, the album art doesn't show up anymore. Just a a colored screen with the play controls. I tried re installing it an...

pobo90

Newbie

807 Views

3 replies

0 likes

  • 807 Views
  • 3 replies
  • 0 likes

While the Internet is available the app says that I'm offline

PlanPremium - Version 8.4.63.684 armV?CountryTurkey DeviceGalaxy Note II (GT-N7100) Operating SystemAndroid 4.4.2 My Question or IssueAlthough I am connected to the Internet and not in offline mode the app says that I am in offline mode. While the ap...

Casual Listener

Plan Premium - Version 8.4.63.684 armV? Country Turkey  Device Galaxy Note II (GT-N7100)  Operating System Android 4.4.2   My Question or Issue Although I am connected to the...

VsTheWall

Newbie

1154 Views

3 replies

0 likes

  • 1154 Views
  • 3 replies
  • 0 likes

Solved!! How do I reorder songs in my playlist on my phone?

I have only found an option for deleting songs, but I want to change the order of songs in a playlist. How can I do that? Before I had an iphone and used this feature a lot.

Music Fan

I have only found an option for deleting songs, but I want to change the order of songs in a playlist. How can I do that? Before I had an iphone and used this feature a lot.

Ianmax

Newbie

119519 Views

25 replies

10 likes

  • 119519 Views
  • 25 replies
  • 10 likes

Superuser Contribution help me

some songs are not playin ı when touch    device LG K10

Newbie

some songs are not playin ı when touch       device LG K10

Alfredo

Roadie

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes

Superuser Contribution I had stogare section under the others section. But now i ve got nothing but log out section.

As i mentioned at the topic i can not reach the storage section which allows me to choose where i m gonna download musics. I could see that section at this morning but it has gone without any update. Do anyone have a solution for this? PlanPremiumCou...

Newbie

As i mentioned at the topic i can not reach the storage section which allows me to choose where i m gonna download musics. I could see that section at this morning but it has gone without any update....

Alfredo

Roadie

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes