Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375446 Views

541 replies

34 likes

Account
Free
  • 375446 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7526 Views

0 replies

7 likes

  • 7526 Views
  • 0 replies
  • 7 likes

Solved!! non-tracked artists in release radar

PlanPremiumCountry Russia DeviceHonor 8Operating SystemAndroid 7 My Question or Issue Why in my "Release radar" playlist there are tracks of performers that I do not follow?

Regular

Plan Premium Country  Russia   Device Honor 8 Operating System Android 7   My Question or Issue  Why in my "Release radar" playlist there are tracks of performers that ...

NotFunnyMan

Regular

1948 Views

4 replies

0 likes

  • 1948 Views
  • 4 replies
  • 0 likes

New Spotify Update

Is there a way to reverse the new spotify update? With this new update i can't listen to the songs i had saved, and when i listen to my playlists the shuffle is terrible (basically going in the order i saved them to). Overall, i liked the old version...

Newbie

Is there a way to reverse the new spotify update? With this new update i can't listen to the songs i had saved, and when i listen to my playlists the shuffle is terrible (basically going in the order...

aravwijesinghe

Casual Listener

16993 Views

26 replies

66 likes

  • 16993 Views
  • 26 replies
  • 66 likes

Paguei o boleto premium por 6 meses e não estou acessando o premium, estou sem música.

PlanFree/PremiumCountry BrasilDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country  Brasil Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

533 Views

3 replies

0 likes

  • 533 Views
  • 3 replies
  • 0 likes

Why Can't I Arrange my songs in my playlist the way I want on Android

PlanSpotify PremiumCountry United StatesDeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue I can't arrange my songs in my playlists the way I want

Casual Listener

Plan Spotify Premium Country  United States Device Samsung Galaxy 8 Operating System Android   My Question or Issue  I can't arrange my songs in my playlists the way I want

ShaggySkunk-c

Roadie

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Can't sync Spotify to Bumble

This is an ongoing problem for several weeks.  Thanks!

Newbie

This is an ongoing problem for several weeks.  Thanks!

egarnick

Newbie

4117 Views

2 replies

2 likes

  • 4117 Views
  • 2 replies
  • 2 likes

Superuser Contribution Another Daily Mix Thread

PlanPremiumCountryUSA DeviceAndroid, Windows My Question or Issue I love the Daily MIxes. I've been subsribing to Spotify for a long time, so I get like seven Daily Mixes (different genres). The problem is, no matter what I like and disklike, THEY NE...

Music Fan

Plan Premium Country USA  Device Android, Windows  My Question or Issue  I love the Daily MIxes.  I've been subsribing to Spotify for a long time, so I get like seven Daily...

WaxwingSlain

Music Fan

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Superuser Contribution Constant skipping when connected to bluetooth

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experience this problem.

Newbie

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experie...

Tijntje1980

Regular

48803 Views

28 replies

23 likes

  • 48803 Views
  • 28 replies
  • 23 likes

App update removed ability to shuffle all songs?

PlanFreeCountry USADeviceSamsung Galaxy S8Operating SystemAndroid 8.0 My Question or IssueI apologize if this has been asked before, but I haven't been able to find the answer. Ever since the app update, my "Library" option on Android no longer has t...

Casual Listener

Plan Free Country  USA Device Samsung Galaxy S8 Operating System Android 8.0   My Question or Issue I apologize if this has been asked before, but I haven't been able to find the ...

Joe

Community Legend

12724 Views

3 replies

8 likes

  • 12724 Views
  • 3 replies
  • 8 likes

wth is very high and where has extreme gone to in stream quality?!

PlanPremiumCountry PTDeviceS7 EdgeOperating SystemAndroid 7 My Question or IssueWhere has extreme mode gone to in streaming?

Casual Listener

Plan Premium Country  PT Device S7 Edge Operating System Android 7   My Question or Issue Where has extreme mode gone to in streaming?  

assafetn

Newbie

934 Views

1 replies

8 likes

  • 934 Views
  • 1 replies
  • 8 likes

Greyed out Music

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S5 (SM-G900V)Operating SystemAndroid 6.0.1My Question or Issue I used to have the song, 'I Kill People' by Das in my playlist, but it randomly disappeared and the only way I can find iy is by search...

Newbie

Plan Premium Country United States Device Samsung Galaxy S5 (SM-G900V) Operating System Android 6.0.1 My Question or Issue  I used to have the song, 'I Kill People' by Das in my playlis...

koralyoung

Gig Goer

538 Views

2 replies

0 likes

  • 538 Views
  • 2 replies
  • 0 likes

Music is Greyed out on Mobile

PlanPremiumCountry United KingdomDeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue I downloaded a MP3 file and added it to my laptop's spotify as a local file and it appears there and can play in Spotify on my Windows laptop. Due to t...

Casual Listener

Plan Premium Country  United Kingdom Device Samsung S8 Operating System Android Oreo   My Question or Issue  I downloaded a MP3 file and added it to my laptop's spotify as a ...

SirSpiffy

Casual Listener

1272 Views

5 replies

0 likes

  • 1272 Views
  • 5 replies
  • 0 likes

Why is Spotify using the Linear Acceleration Sensor? (big battery issue)

Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What function does Spotify need the accelerometer for?edi...

Newbie

Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What f...

AeroZ

Composer

2571 Views

2 replies

10 likes

accelerometer
battery
battery drain
Battery performance
Battery usage
  • 2571 Views
  • 2 replies
  • 10 likes

Major issues with Spotify on Android

PlanPremiumCountry USADeviceOnePlus 5Operating SystemAndroid 8.1.0 Spotify App Version:8.4.61.683 armV7 My Question or Issue Ever since upgrading to the latest Android Spotify app, there are a few issues with it: * The first issue is that the playlis...

Newbie

Plan Premium Country  USA Device OnePlus 5 Operating System Android 8.1.0   Spotify App Version: 8.4.61.683 armV7   My Question or Issue  Ever since upgrading to the ...

1464 Views

0 replies

3 likes

  • 1464 Views
  • 0 replies
  • 3 likes

Superuser Contribution Unable to sign in after being signed out while being offline

PlanPremium DeviceMotorola G5s PlusOperating SystemAndroid 7.1.1 My Question or Issue So, I was on holiday where I was using a shared network. Therefore I had to put Spotify on offline to avoid having it downloading songs. Not a problem for me, yet. ...

Casual Listener

Plan Premium  Device Motorola G5s Plus Operating System Android 7.1.1   My Question or Issue  So, I was on holiday where I was using a shared network. Therefore I had to put Sp...

Alfredo

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Playlist That Isn't Mine Appears As App

PlanPremiumCountryUSADeviceSamsung S7 My Question or IssueOne day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut directly to the music. Is it possible for a friend or someone to have sen...

Newbie

Plan Premium Country USA Device Samsung S7   My Question or Issue One day a random playlist that I didn't create appeared on the homescreen of my Android S7 phone as an app or shortcut d...

Alfredo

Roadie

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sharing to Instagram Stories is not available.

PlanPremiumCountryTurkey DeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueAs of today, I still cannot see the option to share songs from Spotify to Instagram Stories. My OS and Android versions are 5.1.3 Oxygen OS and 8.1.0 Android. A...

Newbie

Plan Premium Country Turkey   Device OnePlus 5T Operating System Android Oreo   My Question or Issue As of today, I still cannot see the option to share songs from Spotify t...

Alfredo

Roadie

2736 Views

1 replies

0 likes

  • 2736 Views
  • 1 replies
  • 0 likes

Is it possible to change the vibe of daily mix manually?

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. So I started to ban those favorite artists and even...

Visitor

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. ...

Loxer

Community Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Notification Bar

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating

Regular

Why is it when I pause my music, the playback bat disappears from my notification bar. Help. It's frustrating 

Loxer

Community Legend

876 Views

5 replies

0 likes

  • 876 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Streaming quality "extreme" gone / replaced

Hi guys Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high".Been reading conflicting report of the bitrate for the new "very high" setting.Please confirm the bitrate

Regular

Hi guys    Noticed that the streaming setting "extreme" is gone...and a new one has appeared "very high". Been reading conflicting report of the bitrate for the new "very high" setting. ...

Alfredo

Roadie

6797 Views

7 replies

0 likes

  • 6797 Views
  • 7 replies
  • 0 likes

Help me ._.

How i fix this

Regular

How i fix this

Zaki100

Regular

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes