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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387777 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Solved!! Data server setting

Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. Thanks in advance.

Regular

  Hi, I have Spotify premium running on a FiiO X5 3rd Gen (Android). I’m just curious - in settings, what does the “data server” setting do? It says when on, it sets the music quality to low. T...

Edant

Newbie

6579 Views

3 replies

1 likes

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Superuser Contribution Previously downloaded songs stop being downloaded.

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them and are unavailable in offline mode. This isn't the...

Casual Listener

I have a list downloaded on my android phone with all songs 100% downloaded and available offline. But now, at least two songs, which have previously been downloaded, have the grey arrow beside them ...

Aimee_T

Roadie

808 Views

1 replies

0 likes

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Superuser Contribution Downloaded content constantly deleting itself

PlanPremiumCountry Czech republicDeviceHuawei p9 lite mini My Question or Issue I have premium, so I can download songs, right. But in the last week my music deleted itself two times. Let me tell you, I have like 1600+ songs and it takes forever to d...

Casual Listener

  Plan Premium Country  Czech republic Device Huawei p9 lite mini    My Question or Issue  I have premium, so I can download songs, right. But in the last week my mu...

Aimee_T

Roadie

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
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Can't Search

PremiumSamsung Galaxy S9 EdgeAndroid OreoEverytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it is doing it again. It has been acting super buggy for abou...

Casual Listener

Premium Samsung Galaxy S9 Edge Android Oreo Everytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it i...

dredunn2

Casual Listener

1422 Views

2 replies

3 likes

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Solved!! Shuffle button not shown on Android app

PlanPremiumCountryUSA DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0, Samsung Experience 9.0My Question or Issue With some recent update, the "shuffle" button disappeared from the app. If it got moved, I'm not sure where to... according to this...

Gig Goer

Plan Premium Country USA   Device Samsung Galaxy S7 Operating System Android 8.0.0, Samsung Experience 9.0 My Question or Issue  With some recent update, the "shuffle" button disa...

GoMrPickles

Gig Goer

1940 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Spotify not connecting to my alarm

PlanPremiumCountry AmericaDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 My Question or Issue I have tried a few apps that promise to connect to Spotify and play music from it as an alarm. I first tried using SpotOn, which kept causing problems...

Casual Listener

Plan Premium Country  America Device Samsung Galaxy S8 Operating System Android 8.0.0   My Question or Issue  I have tried a few apps that promise to connect to Spotify and p...

JONRONAN

Newbie

12762 Views

5 replies

1 likes

Alarm
Android
Samsung s8
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  • 1 likes

Not Receiving Any Push Notifications

PlanFreeCountry Russia DeviceHonor 8Operating SystemAndroid 7.0 My Question or IssueI apologize for the spelling, I used Google Translate.In about a year of using the application, I have not received any push notifications. After reading a bit of sim...

Regular

Plan Free Country  Russia   Device Honor 8 Operating System Android 7.0   My Question or Issue I apologize for the spelling, I used Google Translate. In about a year of usi...

Loxer

Community Legend

544 Views

1 replies

0 likes

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  • 1 replies
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MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter After installing the application and running, you can see only half of the...

Newbie

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7. Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter 😞   After ins...

405 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

Solved!! non-tracked artists in release radar

PlanPremiumCountry Russia DeviceHonor 8Operating SystemAndroid 7 My Question or Issue Why in my "Release radar" playlist there are tracks of performers that I do not follow?

Regular

Plan Premium Country  Russia   Device Honor 8 Operating System Android 7   My Question or Issue  Why in my "Release radar" playlist there are tracks of performers that ...

NotFunnyMan

Regular

1981 Views

4 replies

0 likes

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  • 4 replies
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New Spotify Update

Is there a way to reverse the new spotify update? With this new update i can't listen to the songs i had saved, and when i listen to my playlists the shuffle is terrible (basically going in the order i saved them to). Overall, i liked the old version...

Newbie

Is there a way to reverse the new spotify update? With this new update i can't listen to the songs i had saved, and when i listen to my playlists the shuffle is terrible (basically going in the order...

aravwijesinghe

Casual Listener

17178 Views

26 replies

66 likes

  • 17178 Views
  • 26 replies
  • 66 likes

Paguei o boleto premium por 6 meses e não estou acessando o premium, estou sem música.

PlanFree/PremiumCountry BrasilDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country  Brasil Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Bittencourt

Spotify Star

543 Views

3 replies

0 likes

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Why Can't I Arrange my songs in my playlist the way I want on Android

PlanSpotify PremiumCountry United StatesDeviceSamsung Galaxy 8Operating SystemAndroid My Question or Issue I can't arrange my songs in my playlists the way I want

Casual Listener

Plan Spotify Premium Country  United States Device Samsung Galaxy 8 Operating System Android   My Question or Issue  I can't arrange my songs in my playlists the way I want

ShaggySkunk-c

Roadie

858 Views

2 replies

0 likes

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Can't sync Spotify to Bumble

This is an ongoing problem for several weeks.  Thanks!

Newbie

This is an ongoing problem for several weeks.  Thanks!

egarnick

Newbie

4139 Views

2 replies

2 likes

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Superuser Contribution Another Daily Mix Thread

PlanPremiumCountryUSA DeviceAndroid, Windows My Question or Issue I love the Daily MIxes. I've been subsribing to Spotify for a long time, so I get like seven Daily Mixes (different genres). The problem is, no matter what I like and disklike, THEY NE...

Music Fan

Plan Premium Country USA  Device Android, Windows  My Question or Issue  I love the Daily MIxes.  I've been subsribing to Spotify for a long time, so I get like seven Daily...

WaxwingSlain

Music Fan

737 Views

2 replies

0 likes

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Superuser Contribution Constant skipping when connected to bluetooth

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experience this problem.

Newbie

No matter what kind of Bluetooth device (car audio, echo, Jbl flip, etc.) songs constantly skip for about two seconds. When just listening through phone speaker there is no issue. Anyone else experie...

Tijntje1980

Regular

49072 Views

28 replies

23 likes

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  • 28 replies
  • 23 likes

App update removed ability to shuffle all songs?

PlanFreeCountry USADeviceSamsung Galaxy S8Operating SystemAndroid 8.0 My Question or IssueI apologize if this has been asked before, but I haven't been able to find the answer. Ever since the app update, my "Library" option on Android no longer has t...

Casual Listener

Plan Free Country  USA Device Samsung Galaxy S8 Operating System Android 8.0   My Question or Issue I apologize if this has been asked before, but I haven't been able to find the ...

Joe

Community Legend

12745 Views

3 replies

8 likes

  • 12745 Views
  • 3 replies
  • 8 likes

wth is very high and where has extreme gone to in stream quality?!

PlanPremiumCountry PTDeviceS7 EdgeOperating SystemAndroid 7 My Question or IssueWhere has extreme mode gone to in streaming?

Casual Listener

Plan Premium Country  PT Device S7 Edge Operating System Android 7   My Question or Issue Where has extreme mode gone to in streaming?  

assafetn

Newbie

948 Views

1 replies

8 likes

  • 948 Views
  • 1 replies
  • 8 likes

Greyed out Music

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S5 (SM-G900V)Operating SystemAndroid 6.0.1My Question or Issue I used to have the song, 'I Kill People' by Das in my playlist, but it randomly disappeared and the only way I can find iy is by search...

Newbie

Plan Premium Country United States Device Samsung Galaxy S5 (SM-G900V) Operating System Android 6.0.1 My Question or Issue  I used to have the song, 'I Kill People' by Das in my playlis...

koralyoung

Gig Goer

552 Views

2 replies

0 likes

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Music is Greyed out on Mobile

PlanPremiumCountry United KingdomDeviceSamsung S8Operating SystemAndroid Oreo My Question or Issue I downloaded a MP3 file and added it to my laptop's spotify as a local file and it appears there and can play in Spotify on my Windows laptop. Due to t...

Casual Listener

Plan Premium Country  United Kingdom Device Samsung S8 Operating System Android Oreo   My Question or Issue  I downloaded a MP3 file and added it to my laptop's spotify as a ...

SirSpiffy

Casual Listener

1299 Views

5 replies

0 likes

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Why is Spotify using the Linear Acceleration Sensor? (big battery issue)

Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What function does Spotify need the accelerometer for?edi...

Newbie

Spotify is eating away at my Samsung S7's (Android 7.0) battery. I installed GSam and using ADB I can see that the app is using the linear acceleration sensor, even when I'm not using the app. What f...

AeroZ

Composer

2595 Views

2 replies

10 likes

accelerometer
battery
battery drain
Battery performance
Battery usage
  • 2595 Views
  • 2 replies
  • 10 likes