Android app network connectivity bug

robotsari · 2018-07-25

Plan

- Premium

Country

- USA

Device

Pixel 1

Operating System

Android 8.1.0

My Question or Issue

When I go offline (loose network connectivity, for example going into a parking garage), the app does not correctly notice when the network becomes available again. It continues to say I'm offline even when other apps (like Facebook and Snapchat) clearly work. I have to force quit the app and reopen it for it to re-register that I have network connectivity. This is annoying because I'm having to do it a few times a day. This is a new issue over the past few days so my best guess is this was introduced in your last update.

Billy-J · 2018-07-25

Hello, welcome to the community.

Were you able to:

Uninstall, then reinstall the app
Log out and log back in
Reboot the device

Let me know how that goes. Have an awesome day 🙂

Billy-JSpotify Star

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