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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375704 Views

541 replies

34 likes

Account
Free
  • 375704 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Can't select Extreme Quality on download options.

PlanPremiumCountryBrazil DeviceSamsumg Galaxy J7 So, basically I can no longer set the download quality to extreme, it has disappeared and the highest quality is now "Very High". I'm aware of the other similar thread, however, people there are talkin...

Newbie

  Plan Premium Country Brazil   Device Samsumg Galaxy J7     So, basically I can no longer set the download quality to extreme, it has disappeared and the highest qualit...

Loxer

Community Legend

1049 Views

1 replies

0 likes

extreme
quality
quality sound
very high
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  • 0 likes

Superuser Contribution Bad quality of the sound

My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My account is premium!

Casual Listener

My songs in spotify sound terrible, with an echo and the voice sounds far away like faded and the bass sounds louder but my other apps like youtube and netflix sound perfectly fine, please help! My a...

dedo1911

Newbie

59025 Views

22 replies

28 likes

  • 59025 Views
  • 22 replies
  • 28 likes

Is this a bug lol

 My Question or Issue Look at the pic

Regular

  My Question or Issue  Look at the pic

Zaki100

Regular

1912 Views

25 replies

0 likes

  • 1912 Views
  • 25 replies
  • 0 likes

Android app is unresponsive

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive pixel2 on latest version

Casual Listener

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive   pixel2 on latest version   &n...

martinmcnulty

Casual Listener

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Spotify premium won't download music

PlanPremiumCountry NetherlandsDeviceOneplus 6Operating SystemAndroid 8.1 My Question or Issue I have a premium account and i Just bought the oneplus 6. But he won't download the music for the offline modus. He never had a problem with that's before (...

Casual Listener

  Plan Premium Country  Netherlands Device Oneplus 6 Operating System Android 8.1   My Question or Issue  I have a premium account and i Just bought the oneplus 6. But ...

Marijeeew

Casual Listener

3920 Views

4 replies

0 likes

  • 3920 Views
  • 4 replies
  • 0 likes

Controls too small

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit the wrong button or the app opens instead. It's rea...

Roadie

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit ...

Loxer

Community Legend

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes

Is this a bug

I have premium and have news version of spoti

Regular

I have premium and have news version of spoti

Zaki100

Regular

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Gear S3 auto switch networks

PlanFree/PremiumCountry DeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust picked up a gear S3 and got the spotify app all set up. One question i have is does it auto switch from wifi to 4g and vice versa? I see ...

Casual Listener

Plan Free/Premium Country   Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just picked up a gear S3 and got the spotify app all set...

Loxer

Community Legend

539 Views

3 replies

0 likes

  • 539 Views
  • 3 replies
  • 0 likes

Radio and Playlist queue compared to Google Music

PlanPremiumCountrySouth AfricaDevice(Samsung Galaxy S8Operating System(Android Oreo) My Question or IssueWhen you start a Radio you cannot see the playlist queue. This becomes an irritation especially when you add songs to the queue, as you want to s...

Newbie

Plan Premium Country South Africa Device (Samsung Galaxy S8 Operating System (Android Oreo)   My Question or Issue When you start a Radio you cannot see the playlist queue. This b...

Loxer

Community Legend

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Filtering... again

On Android 6.0, Galaxy S6 Filtering stopped working again. This thing has been on and off for months now. It gets fixed in one update, and then when a new version comes out, filters stop working again. It's really frustrating. You should really give ...

Casual Listener

On Android 6.0, Galaxy S6   Filtering stopped working again.  This thing has been on and off for months now.  It gets fixed in one update, and then when a new version comes out, filt...

Alfredo

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I list what album songs come from?

I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?

Newbie

I want to know how to see what album songs come from on my S8 but I haven't found an option for that. If I can't list it; is there a way to go to its album?

Alfredo

Roadie

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random music stop's

PlanPremiumCountry LatviaDeviceXiaomi Redmi 5 PlusOperating SystemAndroid 7.1.2My Question or Issue The music stops from time to time while listening to it when headphones are plugged in. They're brand new and the music stops(not always, sometimes) w...

Casual Listener

Plan Premium Country  Latvia Device Xiaomi Redmi 5 Plus Operating System Android 7.1.2 My Question or Issue  The music stops from time to time while listening to it when headphones...

Alfredo

Roadie

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant Play Certain songs

So I've never had any problems with Spotify Premium, however, recently I tried playing a song. I clicked the song, yet it wouldnt play. I wouldn't even get the little bar at the bottom. It just wouldnt even do anything. I tried going to the album, bu...

Casual Listener

So I've never had any problems with Spotify Premium, however, recently I tried playing a song. I clicked the song, yet it wouldnt play. I wouldn't even get the little bar at the bottom. It just would...

Alfredo

Roadie

842 Views

3 replies

0 likes

  • 842 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot find the Storage information in the newest release of Spotify

I just noticed that in the latest release of Spotify, in the Settings menu there' no Storage options anymore. Is there a way to change the storage option from Device to micro SD card, like in old versions?

Newbie

I just noticed that in the latest release of Spotify, in the Settings menu there' no Storage options anymore.   Is there a way to change the storage option from Device to micro SD card, like i...

Alfredo

Roadie

928 Views

7 replies

0 likes

  • 928 Views
  • 7 replies
  • 0 likes

Spotify Connect not finding Alexa Echo Dot

PlanPremiumDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid Oreo My Question or IssueThere was a time when I could listen to music on my phone using Spotify and then connect to my Alexa Echo Dots. But for some reason, those devices are no longer vi...

Casual Listener

Plan Premium Device Samsung Galaxy 7 Edge Operating System Android Oreo   My Question or Issue There was a time when I could listen to music on my phone using Spotify and then conne...

davincim99

Casual Listener

2235 Views

1 replies

0 likes

  • 2235 Views
  • 1 replies
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Solved!! Stops playing after 3 songs.

PlanPremiumCountry United States Device Samsung Galaxy s9 plus My Question or Issue Started about 3 weeks ago, I'll put on my play list and if I dont touch my phone after the 3rd song spotify stops playing. Restarted and still having the issue.

Casual Listener

  Plan Premium Country  United States  Device  Samsung Galaxy s9 plus   My Question or Issue  Started about 3 weeks ago, I'll put on my play list and if I dont ...

Gwar10

Casual Listener

6727 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

I can't play my songs normally

I've recently purchased an android device and installed Spotify on it. When I go to play my playlist, I can only play in shuffle mode, and it works like a suggestion mode because I can't rewind my song, can only go forward, and have the options to li...

Visitor

I've recently purchased an android device and installed Spotify on it. When I go to play my playlist, I can only play in shuffle mode, and it works like a suggestion mode because I can't rewind my so...

Loxer

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Epic collection - are you kidding?!

I am one of the premium users that hit the "saved songs" limit. Long standing paying user that refered more than 5-10 people and paying for ~2years. I find it unacceptable that paying users are being limited by what's sold as an unlimited library. I ...

Newbie

  I am one of the premium users that hit the "saved songs" limit.   Long standing paying user that refered more than 5-10 people and paying for ~2years.  I find it unac...

Loxer

Community Legend

378 Views

1 replies

2 likes

  • 378 Views
  • 1 replies
  • 2 likes

Big album's cover

PlanPremiumCountry PolandDeviceXiaomi Redemi Note 4Operating System(iOS 10, Android Oreo, Windows 10,etc.)MIUI Global 9.5My Question or IssueHiMaybe this is not a issue, but more a question.Is someone knows how to activate that, like this big album's...

Casual Listener

Plan Premium Country  Poland Device Xiaomi Redemi Note 4 Operating System (iOS 10, Android Oreo, Windows 10,etc.) MIUI Global 9.5 My Question or Issue Hi Maybe this is not a...

Loxer

Community Legend

449 Views

3 replies

0 likes

  • 449 Views
  • 3 replies
  • 0 likes

Solved!! Volume fluctuation during track

PlanPremiumCountry GermanyDeviceLG G5Operating SystemAndroid 7.0 My Question or Issue This morning when I started playing spotify on my phone I noticed that the volume was going from loud to soft very quickly within tracks. I tried a few songs by dif...

Casual Listener

Plan Premium Country  Germany Device LG G5 Operating System Android 7.0   My Question or Issue  This morning when I started playing spotify on my phone I noticed that the vol...

Loxer

Community Legend

638 Views

3 replies

0 likes

  • 638 Views
  • 3 replies
  • 0 likes