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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107397 Views

26 replies

3 likes

  • 107397 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217333 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217333 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571449 Views

79 replies

3 likes

  • 571449 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470761 Views

577 replies

40 likes

Account
Free
  • 470761 Views
  • 577 replies
  • 40 likes

Superuser Contribution Distorted sound

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S8Operating SystemAndroid 8.0.0 Oreo My Question or IssueA week or so ago I noticed that a number of songs in my playlists have a distorted effect, whereas this has not been an issue before. It's a d...

Casual Listener

Plan Premium Country  Netherlands Device Samsung Galaxy S8 Operating System Android 8.0.0 Oreo   My Question or Issue A week or so ago I noticed that a number of songs in my playl...

SergioDavid

Roadie

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

Changing tracks is incredibly sluggish

The app keeps freezing when I try to change tracks and will sometimes use 10 seconds before it switches to the next song after hitting the next button.Running on galaxy s8 newest updates.Anyone else have this issue?

Roadie

The app keeps freezing when I try to change tracks and will sometimes use 10 seconds before it switches to the next song after hitting the next button. Running on galaxy s8 newest updates. Anyone e...

Loxer

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Spotify app "crashes" randomly

PlanPremiumCountry ItalyDeviceSamsung Galaxy A5 2015Operating SystemAndroid 6.0.1 Hi everyone,I have a very strange issue with the Spotify app on my device. In a way that seems to be completely random, the app stops loading everything: I can't pause ...

Casual Listener

Plan Premium Country  Italy Device Samsung Galaxy A5 2015 Operating System Android 6.0.1   Hi everyone, I have a very strange issue with the Spotify app on my device. In a way tha...

ferrarif1w

Casual Listener

1093 Views

4 replies

0 likes

  • 1093 Views
  • 4 replies
  • 0 likes

No bluetooth media controls as of last update

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0 Vehicle 2011 VW CC 2.0T with RNS510 stereo (no track names, but was controllable until update)My Question or Issue since last spotify update, bluetooth media controls no lon...

Casual Listener

  Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android 8.0  Vehicle  2011 VW CC 2.0T with RNS510 stereo (no track names, but was controllable ...

Clchase80

Music Fan

1078 Views

2 replies

0 likes

  • 1078 Views
  • 2 replies
  • 0 likes

spotify doesn`t save to sd card

PlanPremiumDeviceSamsung J7Operating SystemAndroid When I started to use my new phone a couple of days ago I chose the sd card option and then saved around 1000 songs but spotify magically deleted all of them today. And now the sd card storage option...

Newbie

Plan Premium Device Samsung J7 Operating System Android   When I started to use my new phone a couple of days ago I chose the sd card option and then saved around 1000 songs but spotify m...

MrKnwn2ActBad

Regular

2365 Views

6 replies

0 likes

storage
Storage on sd card
  • 2365 Views
  • 6 replies
  • 0 likes

Shuffle music does not work?

Shuffle does not work anymore it seems. It will play the list in order. Doesnt matter how many times I would choose the shuffle play. There isnt a shuffle icon anywhere to make it play shuffled. I would do this everyday and would play the same songs,...

Regular

Shuffle does not work anymore it seems.  It will play the list in order.  Doesnt matter how many times I would choose the shuffle play.  There isnt a shuffle icon anywhere to make it p...

lblazexl

Regular

3028 Views

10 replies

1 likes

  • 3028 Views
  • 10 replies
  • 1 likes

Spotify thinks it is always offline

Hi, I am on Android 6.0 with my Honor 7 and never really had issues with spotify. But recently spotify started to think it is offline. This can bee seen especially when you go the settings, where most of them are greyed out (eg "Playback (currently n...

Casual Listener

Hi, I am on Android 6.0 with my Honor 7 and never really had issues with spotify. But recently spotify started to think it is offline. This can bee seen especially when you go the settings, where mos...

ckl_88-ca

Newbie

1059 Views

2 replies

1 likes

  • 1059 Views
  • 2 replies
  • 1 likes

What is this screen?

Plan Premium USA DeviceLG V30 +Operating SystemAndroid Oreo My Question or IssueThis is what I see while i'm listening. It doesn't show the screen with the album covers. Started happening out of nowhere.

Casual Listener

Plan     Premium   USA   Device LG V30 + Operating System Android Oreo   My Question or Issue This is what I see while i'm listening. It doesn't show the sc...

Schlomn22

Casual Listener

1037 Views

5 replies

0 likes

  • 1037 Views
  • 5 replies
  • 0 likes

Is the spotify community run by bots?

it feels like whenever some people here ask a simple question about the spotify app like a bug or how to do this. Whether you talk postively or negatively, most of the time it gets a bot reply. And most of the time its not proper answers

Roadie

  it feels like whenever some people here ask a simple question about the spotify app like a bug or how to do this. Whether you talk postively or negatively, most of the time it gets a bot repl...

ImpTheLynx

Regular

725 Views

2 replies

0 likes

  • 725 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify stops streaming when phone is locked or spotify closes

PlanPremiumCountry United StatesDeviceLG Stylo 3 PlusOperating SystemAndroid 7.0 My Question or Issue When I lock my phone, or close out of spotify, spotify will always stop streaming. I've used wired and bluetooth headphones, cleared the cache, and ...

Newbie

Plan Premium Country  United States Device LG Stylo 3 Plus Operating System Android 7.0   My Question or Issue  When I lock my phone, or close out of spotify, spotify will al...

SergioDavid

Roadie

690 Views

1 replies

1 likes

  • 690 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Samsung Galaxy 8+

PlanPremiumCountryU.S.A Device Operating SystemNewest Android Update My Question or IssueWhat is this basic music selector and why did it change? I used to be able to see the album cover and be able to slide throughout the song.

Newbie

Plan Premium Country U.S.A   Device   Operating System Newest Android Update   My Question or Issue What is this basic music selector and why did it change? I used to be abl...

SergioDavid

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Credit card veritication did not cancel de operation

PlanFree and PremiumCountry BrazilDeviceMoto G4 PlusOperating SystemAndroid 7.0 My Question or Issue I have another Spotify account, i've created and upgrade to Premium on friday and got free 30 days until august 12. I find out today, that you guys a...

Newbie

  Plan Free and Premium Country  Brazil Device Moto G4 Plus Operating System Android 7.0   My Question or Issue  I have another Spotify account, i've created and upgrad...

SergioDavid

Roadie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different now playing screen.

PlanPremiumCountry U.S.ADeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just noticed a different now playing screen today. I only noticed it when I was in the car. Can anyone tell me why the scree...

Newbie

Plan Premium Country  U.S.A Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I just noticed a different now play...

SergioDavid

Roadie

740 Views

1 replies

0 likes

  • 740 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stuck on one artist in a loop

PlanPremiumCountryUS Happening on both android and windows On the way home I was listening to Spotify on my android phone. It went to an album called Volunteer by Old Crow Medicine show and keeps starting and repeating the early parts of songs. I had...

Newbie

  Plan Premium Country US     Happening on both android and windows  On the way home I was listening to Spotify on my android phone.  It went to an album called Volun...

SergioDavid

Roadie

1055 Views

1 replies

0 likes

  • 1055 Views
  • 1 replies
  • 0 likes

I don't get why they removed the queue in the new update it's pretty stupid actually

Ever since the new update A lot of things changed which from i heard a made people mad like removing radio function for free users and such. I only use spotify for my saved songs but what i find annoying is that the queue is missing like i want to se...

Roadie

Ever since the new update A lot of things changed which from i heard a made people mad like removing radio function for free users and such. I only use spotify for my saved songs but what i find anno...

lumster49

Roadie

1499 Views

2 replies

0 likes

  • 1499 Views
  • 2 replies
  • 0 likes

Local Files Not Downloading Onto Phone

Plan: PremiumCountry: USADevice: Pixel XLOperating System: ANDROID 8.0My Question or Issue: I have several playlists that contain only local files stored on my laptop. I tried downloading them onto my phone but they won't download. I tried clearing m...

Newbie

Plan: Premium Country: USA Device: Pixel XL Operating System: ANDROID 8.0 My Question or Issue:  I have several playlists that contain only local files stored on my laptop. I tried dow...

AeroZ

Composer

1215 Views

2 replies

1 likes

downloads
files
local
local files
Playlists
  • 1215 Views
  • 2 replies
  • 1 likes

Now Playing display on Bluetooth

I've noticed a few posts about this "Car Mode" display that is happening under bluetooth. Theres no way there isnt a fix, I'm connected to a Mpow bluetooth adapter and that's hooked to my radio in a machine shop. I cant adjust the position of the son...

Casual Listener

I've noticed a few posts about this "Car Mode" display that is happening under bluetooth. Theres no way there isnt a fix, I'm connected to a Mpow bluetooth adapter and that's hooked to my radio in a ...

Clchase80

Music Fan

2231 Views

5 replies

1 likes

  • 2231 Views
  • 5 replies
  • 1 likes

Solved!! Why can't I change quality/bitrate on my Android phone?

Phone is Moto g5plusLocation United KingdomOS is Android 7Hello - I could do with some help please. I thought Spotify Premium gave me access to higher bitrate than the free version. I have Premium installed on my Android phone. When I go to "Music Qu...

Casual Listener

Phone is Moto g5plus Location United Kingdom OS is Android 7 Hello - I could do with some help please.  I thought Spotify Premium gave me access to higher bitrate than the free version.&n...

Loxer

Community Legend

11621 Views

3 replies

0 likes

  • 11621 Views
  • 3 replies
  • 0 likes

Track names not displayed correctly when moving on to next track

PlanPremiumCountry UKDeviceMotorola Moto G5SOperating SystemAndroid 7.1.1 App version 8.4.62.490 My Question or Issue Hi, this has been happening for a few weeks now, not just with the latest update. When I play a track (any track, online or offline,...

Casual Listener

Plan Premium Country  UK Device Motorola Moto G5S Operating System Android 7.1.1     App version 8.4.62.490     My Question or Issue   Hi, this has be...

thorpemike

Casual Listener

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
  • 0 likes