Announcements

Favorites Gone

Favorites Gone

Plan

Free

Country

USA

 

Device

Motorola g5s plus

Operating System

Androird 7

 

My Question or Issue

 Logged into my account and all my favorites are gone. Anyway to get them back?

Reply
1 Reply

Hey @Rahs_music, welcome to the Community!

 

Sorry to hear you're having trouble with your favorites.

 

Try checking your playlists to see if there's a Favorites playlist there. If not, try logging into a different device to see if you can find your Favorites.

 

If so, try a clean reinstall on the device that you originally had this problem with.

 

Let us know if that helps.

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