Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Wie kann ich nicht nur einen Song,sondern direkt ein ganzes Album einer Playlist hinzufügen?
Wie kann ich nicht nur einen Song,sondern direkt ein ganzes Album einer Playlist hinzufügen?
472 Views
0 replies
0 likes
PlanFreeCountry ItalyDeviceHuawei P10 LiteOperating SystemAndroid 7 My Question or IssueHi all.I'm using Spotify to listen my music on my car's infotainment systemThe app only works when imposed not to close on the lock screen.I would like to know if...
Plan Free Country Italy Device Huawei P10 Lite Operating System Android 7 My Question or Issue Hi all. I'm using Spotify to listen my music on my car's infotainment system Th...
670 Views
0 replies
0 likes
Android app, Premium, Pixel XL on Android-P DP2 I tried to use my Last.fm credentials but they are invalid. I keep getting a notification that they are invalid, even if I try to disable Last.fm integration. There is no validation of Last.fm credentia...
Android app, Premium, Pixel XL on Android-P DP2 I tried to use my Last.fm credentials but they are invalid. I keep getting a notification that they are invalid, even if I try to disable Last...
700 Views
0 replies
0 likes
PlanFreeCountry CanadaDeviceLG G3Operating System My Question or Issue Over the past two weeks Spotify will not playing more than one song. Sometimes even during the first song, playback will stop. I have to restart the app at least 6 times and the p...
Plan Free Country Canada Device LG G3 Operating System My Question or Issue Over the past two weeks Spotify will not playing more than one song. Sometimes even dur...
489 Views
0 replies
0 likes
Plan: PremiumCountry: BrazilDevice: Samsung Galaxy S9 PlusOperating System: Android Oreo My Question or Issue: Hello guys! Since today morning I'm receiving a notification on my Galaxy S9 Plus that my Spotify is open on a "Web Player (Opera)", but I ...
Plan: Premium Country: Brazil Device: Samsung Galaxy S9 Plus Operating System: Android Oreo My Question or Issue: Hello guys! Since today morning I'm receiving a notification on my G...
657 Views
0 replies
0 likes
I'm on a free plan with Spotify currently, trying to upgrade to premium at some point. My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or artist. Any suggestions?
I'm on a free plan with Spotify currently, trying to upgrade to premium at some point. My issue is the Spotify app on android 2.3.4 keeps crashing half the time I try to search for a song or a...
Casual Listener
1507 Views
2 replies
0 likes
one of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry Czech republicDeviceHuawei p9 liteOperating SystemAndroid My Question or Issue Hey guys, last few days Spotify com...
one of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Czech republic Device Huawei p9 lite Operating ...
Roadie
448 Views
1 replies
0 likes
PlanPremiumCountryArgentina DeviceOneplus 2Operating SystemAndroid My Question or IssueI'm using the "What's this song" feature in the Google Now (Google Assistant, Google search Bar) which is a shazam like functionality.When song found, is there a w...
Plan Premium Country Argentina Device Oneplus 2 Operating System Android My Question or Issue I'm using the "What's this song" feature in the Google Now (Google Assistant, Go...
Casual Listener
4599 Views
2 replies
0 likes
PlanPremiumCountry FranceDeviceHonor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day...
Plan Premium Country France Device Honor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I...
Regular
1364 Views
7 replies
2 likes
PlanPremiumCountry DeviceHonor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I uninstall and install the app, spotify work but just for one day. When i wake up the next day, i ha...
Plan Premium Country Device Honor 8 My Question or Issue When I launch Spotify, the screen gets black and the app shut down itself shortly after. After I unins...
Regular
1019 Views
5 replies
2 likes
PlanFreeCountryFrance, Belgium and LuxembourgDeviceHuawei P8 liteOperating SystemEmui 4.0.3 Since I am using the free version of Spotify, I should now be able to stream playlists on shuffle only (except a handful of selected Spotify playlists) with t...
Plan Free Country France, Belgium and Luxembourg Device Huawei P8 lite Operating System Emui 4.0.3 Since I am using the free version of Spotify, I should now be able to stream playlis...
Casual Listener
611 Views
2 replies
0 likes
PlanPremium DeviceHuawei P9 Lite Operating SystemAndroid 7.0 QuestionI have a Squeezebox that I use to play music on my system when I'm home. This works great on the PCs (running Windows and Debian) and on the Android when I'm home. At the moment I h...
Plan Premium Device Huawei P9 Lite Operating System Android 7.0 Question I have a Squeezebox that I use to play music on my system when I'm home. This works great on th...
343 Views
0 replies
0 likes
Hi guys, My spotifu keeps crashing whenever I open it. I tried uninstalling/reinstalling it but it works only for a couple of hours, then it goes back to continuous crashing. My device is a Google Pixel 2. Please help me out on this, i need my music....
Hi guys, My spotifu keeps crashing whenever I open it. I tried uninstalling/reinstalling it but it works only for a couple of hours, then it goes back to continuous crashing. My device is a ...
Regular
12375 Views
10 replies
6 likes
Hey guys, I have a Google Pixel phone. Premium Plan. My playlists I have made take storage on my device. But I have no issue being able to listen to music with data or wifi only. I don't need any downloaded offline music. I didnt click any download o...
Hey guys, I have a Google Pixel phone. Premium Plan. My playlists I have made take storage on my device. But I have no issue being able to listen to music with data or wifi only. I don't need any dow...
Community Legend
420 Views
1 replies
0 likes
Where is the option to remove the song from Playlist?
Where is the option to remove the song from Playlist?
Not applicable
752 Views
4 replies
0 likes
The problem is that the daily mixes on my desktop don't appear on Home, just 2 of them appear but they're completly different from the ones I have on my laptop (6) and when I search daily mix on the search bar they all appear but when I click on any ...
The problem is that the daily mixes on my desktop don't appear on Home, just 2 of them appear but they're completly different from the ones I have on my laptop (6) and when I search daily mix on the ...
289 Views
0 replies
0 likes
PlanFreeCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Legend
71263 Views
7 replies
0 likes
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Gig Goer
681 Views
1 replies
0 likes
My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything.When I go to my profile online, it shows as premium user.I need to ...
My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything. When I...
Roadie
498 Views
1 replies
0 likes
