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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6863 Views

0 replies

7 likes

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Andoid not playing Daily Mixes

The problem is that the daily mixes on my desktop don't appear on Home, just 2 of them appear but they're completly different from the ones I have on my laptop (6) and when I search daily mix on the search bar they all appear but when I click on any ...

Casual Listener

The problem is that the daily mixes on my desktop don't appear on Home, just 2 of them appear but they're completly different from the ones I have on my laptop (6) and when I search daily mix on the ...

276 Views

0 replies

0 likes

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Superuser Contribution Does someone get a notification if you just "💜" a song on their playlist?

PlanFreeCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Katerina

Spotify Legend

71005 Views

7 replies

0 likes

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Is it possible for someone to block you on Spotify? Can't pull them up anymore.

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

hughbetcha86

Gig Goer

649 Views

1 replies

0 likes

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Superuser Contribution App not showing premium features

My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything.When I go to my profile online, it shows as premium user.I need to ...

Newbie

  My app crashed yesterday and I was not able to open Spotify at all so I reinstalled the app. Now when I log in, it only shows the features for the free app. I can't download anything. When I...

SergioDavid

Roadie

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
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Laggy Skip Song Animation

PremiumMaltaGalaxy S8Android Oreo My Question or Issue The Animation when skipping through songs in a playlist by swiping on the cover art is laggy when playing music on my phone. Noticed that the problem doesn't take place when streaming music to my...

Casual Listener

Premium Malta Galaxy S8 Android Oreo   My Question or Issue  The Animation when skipping through songs in a playlist by swiping on the cover art is laggy when playing music on my phon...

517 Views

0 replies

1 likes

  • 517 Views
  • 0 replies
  • 1 likes

Not able to open spotify

Ive been having this problem for a few days where spotify refuses to open after its crashed before, I had uninstalled and installed the app several times, able to listen to music, then at some point it would crash, every time I attempt to open the ap...

Newbie

Ive been having this problem for a few days where spotify refuses to open after its crashed before, I had uninstalled and installed the app several times, able to listen to music, then at some point ...

DieTubameister

Newbie

1204 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

searching doesn't work

PlanFamilyCountryAustralia DeviceOppo R11sOperating SystemAndroid My Question or Issue Search for 'awex'. There is an artist called AWeX, however it is not shown. In fact if you search for 'awexx' it comes up. If you search for 'awrx' it comes up. Th...

Music Fan

  Plan Family Country Australia    Device Oppo R11s Operating System Android   My Question or Issue  Search for 'awex'. There is an artist called AWeX, however it...

359 Views

0 replies

0 likes

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Local files are not available

PlanPremiumCountry PolandDevice(LG V30)Operating System(Android Oreo) My Question or Issue Hello my Friends, I have a problem with my local files, they are available on my phone but on pc is ok, I tried uninstall and install program on pc and phone, ...

Casual Listener

Plan Premium Country  Poland Device (LG V30) Operating System (Android Oreo)   My Question or Issue  Hello my Friends, I have a problem with my local files, they are ava...

Sam_Trap

Casual Listener

460 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify breaks up while streaming music and videos

PlanPremium FamilyCountry UsaDeviceLG G7 ThinQOperating SystemAndroid 8.0 My Question or IssueWhile streaming getting break ups every few seconds. I have uninstalled and re unstalled

Regular

Plan Premium Family Country  Usa Device LG G7 ThinQ Operating System Android 8.0   My Question or Issue While streaming getting break ups every few seconds. I have uninstalled and...

508 Views

0 replies

1 likes

  • 508 Views
  • 0 replies
  • 1 likes

Canciones borradas

¿Alguien puede ayudarme a recuperar canciones que fueron borradas dentro de un playlist (No el playlist en si solo canciones)?POR FAVOR

Visitor

  ¿Alguien puede ayudarme a recuperar canciones que fueron borradas dentro de un playlist (No el playlist en si solo canciones)? POR FAVOR 😞

12674 Views

0 replies

45 likes

Help
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Max songs not reached but can't download more

PlanPremiumCountry Germany DeviceHuawei mate 10 proOperating SystemAndroid 8.0 My Question or Issue Had some Playlist and albums downloaded.Downloaded the perry rhodan silver editions as far as possible. Heard the downloaded and deleted afterwards.Wa...

Casual Listener

  Plan Premium Country  Germany  Device Huawei mate 10 pro Operating System Android 8.0   My Question or Issue  Had some Playlist and albums downloaded. Downloade...

385 Views

0 replies

0 likes

  • 385 Views
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Application keep on crashing

PlanPremiumCountryMalaysiaDeviceSamsung J7 ProOperating SystemAndroid version 7.0 My Question or IssueWhen try to open the app on phone it keeps on crashing. Cleared data and cache and it will work for a while then crash again. Please help.

Casual Listener

Plan Premium Country Malaysia Device Samsung J7 Pro Operating System Android version 7.0   My Question or Issue When try to open the app on phone it keeps on crashing. Cleared data and...

haz9007

Casual Listener

690 Views

1 replies

0 likes

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  • 1 replies
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Spotify offline music disappearing

PlanPremiumCountry DeviceMoto x playOperating SystemAndroid 7.1.1 My Question or Issue I don't have the "Storage" setting in my Spotify app. I wanted to download songs to my SD card (that's mounted as an "internal shared storage") but the option isn'...

Regular

Plan Premium Country   Device Moto x play Operating System Android 7.1.1   My Question or Issue  I don't have the "Storage" setting in my Spotify app. I wanted to download so...

Dani_kinzel

Newbie

933 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

What happened to shuffle mode?

PlanFreeCountryUK DeviceBush Spira D5Operating SystemAndroid 7.0 My Question or Issue What happened to shuffle mode? I accept that on free Spotify you can't select individual songs and that's fine but ever since they changed how the apps look every t...

Newbie

Plan Free Country UK  Device Bush Spira D5 Operating System Android 7.0   My Question or Issue   What happened to shuffle mode? I accept that on free Spotify you can't select...

596 Views

0 replies

0 likes

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Ordre morceaux dans playlist Android

Bonjour à tous, Je suis sur appli android Après avoir sélectionné mes titres dans ma nouvelle playlist, j'ai envie de changer l'ordre des morceaux. C'est impossible ??? Merci pour votre aide !

Newbie

Bonjour à tous,   Je suis sur appli android    Après avoir sélectionné mes titres dans ma nouvelle playlist, j'ai envie de changer l'ordre des morceaux.   C'est impossible ?...

t34txjxfimlyhj71d1bs

Visitor

714 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Extreme quality cannot be selected for Streaming in Android App

PlanPremiumCountryRomania DeviceSamsung Galaxy S7Operating SystemAndroid Nougat My Question or IssueIn the latest version of Android App (8.4.55.521 armV7) I cannot select anymore "Extreme quality" under Streaming. I have just "Very High" as maximum ...

Casual Listener

Plan Premium Country Romania  Device Samsung Galaxy S7 Operating System Android Nougat   My Question or Issue In the latest version of Android App (8.4.55.521 armV7) I c...

RaduN

Casual Listener

1156 Views

2 replies

0 likes

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  • 2 replies
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App continuously warns I need to upgrade to Android 4.1 or higher with Android 8.0

PlanPremiumCountry SWITZERLAND DeviceSamsung Galaxy 9 DuoOperating SystemAndroid Oreo My Question or Issue The current version of Spotify has a conflict with the latest Android version available for my device

Newbie

  Plan Premium Country  SWITZERLAND  Device Samsung Galaxy 9 Duo Operating System Android Oreo   My Question or Issue  The current version of Spotify has a co...

416 Views

0 replies

0 likes

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Streaming quality switch to "auto" all he time

PlanPremiumCountry Malaysia DeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or Issue Streaming quality switch to "auto" Automatically , i need to change it to very high quality every time I log in to the app. Is this a bug??? It's annoying!!

Newbie

Plan Premium Country  Malaysia  Device OnePlus 5 Operating System Android 8.1.0   My Question or Issue  Streaming quality switch to "auto" Automatically , i need to chan...

430 Views

0 replies

1 likes

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Não consigo entrar no Spotify pelo android

Ao logar no aplicativo do Spotify pelo facebook eu recebo a seguinte mensagem "Estamos com problemas tente de novo mais tarde", estou com esse problema a 3 dias, porém em outros aparelhos eu consigo entrar normalmente, já exclui o aplicativo e reinst...

Newbie

Ao logar no aplicativo do Spotify pelo facebook eu recebo a seguinte mensagem "Estamos com problemas tente de novo mais tarde", estou com esse problema a 3 dias, porém em outros aparelhos eu consigo ...

Sawlyn

Newbie

1082 Views

2 replies

2 likes

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Ducking

PlanPremiumCountryUSA DeviceMotorola Droid Turbo 2Operating SystemAndroid 7 My Question or IssueMusic is ducking even with no notifications being sent. I am using stock audio controls (no 3rd party audio manager). I have tried disabling Spotify EQ, c...

Newbie

Plan Premium Country USA  Device Motorola Droid Turbo 2 Operating System Android 7   My Question or Issue Music is ducking even with no notifications being sent. I am using stock ...

840 Views

0 replies

0 likes

  • 840 Views
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