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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210881 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210881 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561331 Views

78 replies

3 likes

  • 561331 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463130 Views

575 replies

39 likes

Account
Free
  • 463130 Views
  • 575 replies
  • 39 likes

Superuser Contribution Some songs have weird distortion only while playing on headphones

PlanPremiumCountry USADeviceGalaxy S7Operating SystemAndroid 8.0.0 My Question or Issue I recently compiled a playlist and saved it to my device. Everything played fine for a while and then I noticed that when I would hook my phone up to headphones o...

Newbie

Plan Premium Country  USA Device Galaxy S7 Operating System Android 8.0.0   My Question or Issue  I recently compiled a playlist and saved it to my device. Everything played ...

Alfredo

Roadie

3443 Views

2 replies

1 likes

  • 3443 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not playing entire song

PlanPremiumCountryUk DevicePixel 2, Sonos playOperating SystemAndroid 8.1.0 My Question or IssueThis morning regardless of whether playing online or downloaded tracks would not play whole songs. Neither force stop or reinstalling Spotify helped... Ve...

Newbie

Plan Premium Country Uk   Device Pixel 2, Sonos play Operating System Android 8.1.0   My Question or Issue This morning regardless of whether playing online or downloaded tracks ...

Alfredo

Roadie

2738 Views

1 replies

0 likes

  • 2738 Views
  • 1 replies
  • 0 likes

Sorry, Something Went Wrong. Xperia XZ Premium

PlanPremiumCountry USADeviceXperia XZ Premium dual simOperating SystemAndroid Oreo My Question or Issue The thing always happens I've been in touch with Sony and Spotify to no avail. The app hasn't worked for months and I'm losing all my options. I t...

Newbie

Plan Premium Country  USA Device Xperia XZ Premium dual sim Operating System Android Oreo   My Question or Issue   The thing always happens I've been in touch with Sony...

660 Views

0 replies

0 likes

  • 660 Views
  • 0 replies
  • 0 likes

Master volume change after receiving phone call

USAPREMIUM GOOGLE PIXEL 2ANDROID 8.1 When receiving a phone call while music is playing on Spotify, the maximum volume changes (lower). Only way to correct it is by restarting the phone

Newbie

USA PREMIUM   GOOGLE PIXEL 2 ANDROID 8.1   When receiving a phone call while music is playing on Spotify, the maximum volume changes (lower).  Only way to correct it is by restar...

980 Views

0 replies

0 likes

  • 980 Views
  • 0 replies
  • 0 likes

Artists and such

When I'm listening to a downloaded song, I used to be able to go to artist or album, since I got a new phone them options are not illuminated. Help me

Newbie

When I'm listening to a downloaded song, I used to be able to go to artist or album, since I got a new phone them options are not illuminated. Help me

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Compartilhar no whats

Ao compartilhar o link de uma música para o whats, quando tentam abrir o link informa que a música não existe. Para todas as músicas que são compartilhadas.PlanPremium (tanto eu quanto para quem estou compartilhando)Country BrasilDeviceSamsungOperati...

Newbie

Ao compartilhar o link de uma música para o whats, quando tentam abrir o link informa que a música não existe. Para todas as músicas que são compartilhadas. Plan Premium (tanto eu quanto para quem ...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs pause at one second

PlanPremiumCountry USADeviceMoto Z2 forceOperating SystemAndroid version 8.0.0 My Question or Issue When I skip a song there's a pause at one second but if I let the song play out the next song won't have a pause at all which is strange to me. This i...

Regular

Plan Premium Country  USA Device Moto Z2 force Operating System Android version 8.0.0   My Question or Issue  When I skip a song there's a pause at one second but if I l...

ShadeRunner

Regular

2081 Views

13 replies

0 likes

  • 2081 Views
  • 13 replies
  • 0 likes

Gear S3 asks me to go premium but already got it.

Hi, Whe I log in to spotify on my gear S3 it asks me to get premium but I already have it. When I click in the link it sends me to the page to get a family pack. This is very frustrating. Thanks for your help.

Newbie

Hi, Whe I log in to spotify on my gear S3  it asks me to get premium but I already have it. When I click in the link it sends me to the page to get a family pack. This is very frustrating. Thank...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Superuser Contribution Autoplay and mixtapes

PlanPremiumCountry GermanyDeviceHTC U11+Operating SystemAndroid 8.0.0 My Question or Issue When listening to mixtapes, Album radio or whatever, Spotify will automatically choose similar songs and attaches them to the queue.But for a few weeks now, wh...

Casual Listener

Plan Premium Country  Germany Device HTC U11+ Operating System Android 8.0.0   My Question or Issue  When listening to mixtapes, Album radio or whatever, Spotify will automat...

Lahr3n

Casual Listener

842 Views

2 replies

0 likes

autoplay
bug
Mixtapes
  • 842 Views
  • 2 replies
  • 0 likes

repeat button is gone and not enough bass

I can't find the repeat option anymore! And there isn't enough bass when I use my headphones with Spotify. I don't know if it is the phone, or Spotify itself. It can't be the headphones, they have loads of bass when I use them with my computer. I don...

Music Fan

I can't find the repeat option anymore! And there isn't enough bass when I use my headphones with Spotify. I don't know if it is the phone, or Spotify itself. It can't be the headphones, they have lo...

Loxer

Community Legend

729 Views

1 replies

0 likes

  • 729 Views
  • 1 replies
  • 0 likes

I cant disconnect Facebook from Spotify

DeviceAdvan i7D (Tablet)Operating SystemAndroid My Question or Issue I can't find the remove Facebook option under the social category on the settings. My account is registered by email. How can I disconnect Facebook from Spotify?

Newbie

Device Advan i7D (Tablet) Operating System Android   My Question or Issue  I can't find the remove Facebook option under the social category on the settings. My account is registered ...

Loxer

Community Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Last.fm integration

Using a Galaxy S6 edge, the option to scrobble to Last.fm has disappeared from settings. I was scrobbling in the morning and by lunch I no longer could. I know there have been all kinds of problems with integration since they launched but does anybod...

Casual Listener

Using a Galaxy S6 edge, the option to scrobble to Last.fm has disappeared from settings. I was scrobbling in the morning and by lunch I no longer could. I know there have been all kinds of problems w...

razvan42

Newbie

1458 Views

3 replies

1 likes

  • 1458 Views
  • 3 replies
  • 1 likes

Solved!! Can't find my library

PlanFreeDeviceSamsung Galaxy Note Fan EditionOperating SystemAndroid 8.0.0My Question or IssueHey i can't find my library in mobile on desktop it's okay and can see it but on mobile i can see only "my favourite songs" and there is only 237 songs it's...

Regular

Plan Free Device Samsung Galaxy Note Fan Edition Operating System Android 8.0.0 My Question or Issue Hey i can't find my library in mobile on desktop it's okay and can see it but on mobile i c...

Swerver

Regular

7302 Views

13 replies

0 likes

  • 7302 Views
  • 13 replies
  • 0 likes

Superuser Contribution Archivos Locales

PlanPremiumCountry COSTA RICADeviceSamsung s8+Operating System Windows 10 My Question or Issue No puedo reproducir los archivos locales que sincrinizo en mi pc en la aplicacion del celular.Cuando abro la aplicacion en mi telefono nofuncionan los arch...

Newbie

Plan Premium Country  COSTA RICA Device Samsung s8+ Operating System  Windows 10   My Question or Issue    No puedo reproducir los archivos locales que sincrin...

Alfredo

Roadie

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Stop every mimute

PlanPremiumCountry PEDeviceXiaomi Redmi note 3Operating SystemAndroid 6.0.1 My Question or Issue Music stops every minute and occurs both online and offline.

Newbie

Plan Premium Country  PE Device Xiaomi Redmi note 3 Operating System Android 6.0.1   My Question or Issue  Music stops every minute and occurs both online and offline. 

Alfredo

Roadie

818 Views

1 replies

0 likes

Android
Stop repeats
  • 818 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs on playlist unavailable, but can be found when searched for

DeviceHuawei P20 ProOperating SystemAndroid Oreo (8.1.0) My Question or IssueI've recently purchased a new phone (was previously on a Galaxy S6) and after installing Spotify I've discovered that my main playlist has decreased in size dramatically (fr...

Casual Listener

  Device Huawei P20 Pro Operating System Android Oreo (8.1.0)   My Question or Issue I've recently purchased a new phone (was previously on a Galaxy S6) and after installing Spotify ...

new_nostalgia

Casual Listener

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song Radio

Plan - PremiumCountry - USA Device - Nexus 5x Hey all,I've been having this issue lately with some songs. The issue is that sometimes when I click a song to play in Spotify it will start a song radio for that song instead of just playing that song. T...

Newbie

Plan - Premium Country - USA   Device - Nexus 5x     Hey all, I've been having this issue lately with some songs. The issue is that sometimes when I click a song to pl...

bmfc1

Regular

639 Views

2 replies

0 likes

  • 639 Views
  • 2 replies
  • 0 likes

Estimated data/storage needed for an album

PlanPremium My Question or IssueIf i want to download a playlist or album, it would be good to know how much data will be needed to download it and how much storage will occupy, according to the "downloaded music quality" setting in the app. Thanks

Visitor

Plan Premium   My Question or Issue If i want to download a playlist or album, it would be good to know how much data will be needed to download it and how much storage will occupy, accordin...

Loxer

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Android Auto voice command problems

PlanPremiumCountryUS DeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueSpotify has trouble with voice commands with Android Auto. I said "Play my Funtime Mix playlist on Spotify" AA replied, "Playing Funtime Mix on Spotify" and paused ...

Newbie

Plan Premium Country US   Device OnePlus 5T Operating System Android Oreo   My Question or Issue Spotify has trouble with voice commands with Android Auto. I said "Play my F...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Superuser Contribution OnePlus Bullets Wireless

PlanPremiumCountryGermanyDevicesOnePlus 6, OnePlus Bullets WirelessOperating SystemAndroid 8.1.0 (OxygenOS 5.1.8) My Question or IssueHi everyone,yesterday I received the OnePlus Bullets Wireless (Bluetooth Headphones). They have a magnetic back on e...

Casual Listener

  Plan Premium Country Germany Devices OnePlus 6, OnePlus Bullets Wireless Operating System Android 8.1.0 (OxygenOS 5.1.8)   My Question or Issue Hi everyone, yesterday I receiv...

TheAlwaysUltra

Casual Listener

2117 Views

2 replies

0 likes

  • 2117 Views
  • 2 replies
  • 0 likes