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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118794 Views

27 replies

4 likes

  • 118794 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239632 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239632 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492943 Views

581 replies

42 likes

Account
Free
  • 492943 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution No control on lock screen on Android 8.1.0

I have no Spotify control on lock screen on my Nokia 8. I have contacted Nokia support, who unfortunately has not been able to find a clear explanation of the problem.

Casual Listener

I have no Spotify control on lock screen on my Nokia 8. I have contacted Nokia support, who unfortunately has not been able to find a clear explanation of the problem.    

Alfredo

Roadie

1933 Views

3 replies

0 likes

  • 1933 Views
  • 3 replies
  • 0 likes

Superuser Contribution Saved songs being deleted and disapearing

PlanPremiumCountry IsraelDeviceGalaxy s7Operating system Android Oreo My Question or Issue I have something like 4000 songs saved in phone. sometimes i see that songs that i saved in the past are now there and that i need to save them again! if i can...

Casual Listener

Plan Premium Country  Israel Device Galaxy s7 Operating system  Android Oreo   My Question or Issue  I have something like 4000 songs saved in phone.  sometimes i ...

Alfredo

Roadie

805 Views

3 replies

0 likes

  • 805 Views
  • 3 replies
  • 0 likes

Superuser Contribution Skipping songs on device

Hi,Im using the premium app on an LG V20, and I seem to get a weird bug with the playlist that im currently listening to. As I listen to songs on the phone, I cant skip more than 2-3 songs (skipping like swipping left to the next song), after the thi...

Casual Listener

Hi, Im using the premium app on an LG V20, and I seem to get a weird bug with the playlist that im currently listening to. As I listen to songs on the phone, I cant skip more than 2-3 songs (skippin...

Alfredo

Roadie

1865 Views

5 replies

0 likes

  • 1865 Views
  • 5 replies
  • 0 likes

BMW Connected Drive Android Issues

Hi!I have the following:BMW 330e /w connected drive (2018) and no pending SW updatesSamsung s8 (no pending SW updates) With the following problems:The onboard spotify app - Changing to next song gives random songThe spotify menu is working 50% of the...

Casual Listener

Hi! I have the following: BMW 330e /w connected drive (2018) and no pending SW updates Samsung s8 (no pending SW updates)   With the following problems: The onboard spotify app - Changing ...

nsayeed

Newbie

41579 Views

47 replies

8 likes

  • 41579 Views
  • 47 replies
  • 8 likes

Spotify app doesn't work Saturday nights

DeviceOnePlus 3TOperating SystemAndroid Oreo My Question or IssueOn the past 3 Saturdays (this one, 16th June included), the Spotify app decides not to function for a few hours. When I try to use it after it was opened in background, it doesn't do an...

Casual Listener

Device OnePlus 3T Operating System Android Oreo   My Question or Issue On the past 3 Saturdays (this one, 16th June included), the Spotify app decides not to function for a few hours....

updownsuite

Newbie

1070 Views

1 replies

2 likes

  • 1070 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify and shazam integration in south africa

PlanPremiumCountry South AfricaDeviceHuawei Y6 proOperating SystemAndroid 5.1 My Question or Issue are Spotify and shazam integrated in south africa? as shazam does not offer spotify to connect to, so that it can send tracks I shazam to spotify

Newbie

Plan Premium Country  South Africa Device Huawei Y6 pro Operating System Android 5.1   My Question or Issue  are Spotify and shazam integrated in south africa? as shazam does...

SergioDavid

Roadie

679 Views

1 replies

1 likes

  • 679 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Über Mobilnetzwerk herunterladen

Hallo, obwohl ich auf meinem MotoG5 / Android 7.0 bei den Einstellungen "Über Mobilnetzwerk herunterladen" deaktiviert habe, werden große Datenmengen geladen. Letzten Monat waren es ca. 180MB. Kann es sein, dass beim Abbruch der WLAN-Verbindung ein b...

Casual Listener

Hallo,   obwohl ich auf meinem MotoG5 / Android 7.0 bei den Einstellungen "Über Mobilnetzwerk herunterladen" deaktiviert habe, werden große Datenmengen geladen. Letzten Monat waren es ca. 180M...

SergioDavid

Roadie

3857 Views

2 replies

0 likes

  • 3857 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't play local files on Samsung Galaxy S7

PremiumNetherlands DeviceSamsung Galaxy S7, MacBook Air (Early 2015)Operating SystemSamsung: Android, MacBook: macOS High Sierra (Version: 10.13.6) I have followed a guide to be able to play local files on my mac. I tried to download it on to my phon...

Newbie

  Premium Netherlands   Device Samsung Galaxy S7, MacBook Air (Early 2015) Operating System Samsung: Android, MacBook: macOS High Sierra (Version: 10.13.6)    I have foll...

SergioDavid

Roadie

661 Views

1 replies

0 likes

Android
local files
Local files for Spotify Mobile
  • 661 Views
  • 1 replies
  • 0 likes

New Interface?

PlanPremiumCountry TurkeyDevice:Samsung Galaxy Grand Prime PlusOperating SystemAndroid 6.1 My Question or Issue I saw spotify interface is different on my brother's phone. It' s too different. Why? I am using latest version of Spotify, prsmium plan. ...

Casual Listener

  Plan Premium Country  Turkey Device:Samsung Galaxy Grand Prime Plus Operating System Android 6.1   My Question or Issue  I saw spotify interface is different on my bro...

thecrazyninja

Casual Listener

846 Views

3 replies

0 likes

  • 846 Views
  • 3 replies
  • 0 likes

Newest Update 7/18/18 killed all the speakers except front!

PlanFree/PremiumCountryUSADeviceGoogle PixelOperating SystemAndroid Oreo My Question or IssueAfter the latest Spotify update on 7/18/18, when on BT, car radio only plays thru front speakers...no rear, mids, or sub... completely annoying. Any help wou...

Newbie

Plan Free/Premium Country USA Device Google Pixel Operating System Android Oreo   My Question or Issue After the latest Spotify update on 7/18/18, when on BT, car radio only plays...

Loxer

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Screen change on radio BT

PlanPremiumCountryUSADeviceGalaxy S8+Operating SystemOreo My Question or IssueSuddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ability to swipe to next/prev song) changes to some screen without artwork and...

Music Fan

Plan Premium Country USA Device Galaxy S8+ Operating System Oreo   My Question or Issue Suddenly when I connect to BT on my aftermarket Sony car stereo, the song screen (artwork and ab...

SergioDavid

Roadie

1272 Views

5 replies

1 likes

  • 1272 Views
  • 5 replies
  • 1 likes

Various issues with Spotify app on Galaxy S7 running Android Oreo (8.0)

PlanPremiumCountryFinlandDeviceSamsung Galaxy S7Operating SystemAndroid Oreo (8.0) (Samsung official Nordic ROM, no root or customs)Spotify version8.4.63.584 armV7 My Question or IssueThe Spotify app has been behaving badly for some time now, having ...

Music Fan

Plan Premium Country Finland Device Samsung Galaxy S7 Operating System Android Oreo (8.0) (Samsung official Nordic ROM, no root or customs) Spotify version 8.4.63.584 armV7   My Quest...

ParaDoX94

Music Fan

1290 Views

4 replies

0 likes

Android
bug
OREO
  • 1290 Views
  • 4 replies
  • 0 likes

Can't connect over WiFi

PlanPremiumCountry MexicoDeviceHuawei Honor 6xOperating SystemAndroid 7.0 Nougat My Question or Issue My Spotify app doesn't connect through WiFi (I've tried over 3 different WiFi connections and none of them worked). I even tried downloading an olde...

Newbie

  Plan Premium Country  Mexico Device Huawei Honor 6x Operating System Android 7.0 Nougat   My Question or Issue  My Spotify app doesn't connect through WiFi (I've trie...

Billy-J

Spotify Star

638 Views

1 replies

0 likes

  • 638 Views
  • 1 replies
  • 0 likes

Device needs updating

Recently started receiving these messages saying I have to update my device. I am running Android 7.0 on a stock galaxy note 5. There is currently no upgrade and message says greater than 4.1. Duh! Anyone getting this Screenshot attached

Casual Listener

Recently started receiving these messages saying I have to update my device. I am running Android 7.0 on a stock galaxy note 5. There is currently no upgrade and message says greater than 4.1. Duh! A...

Wardrivingpimp

Casual Listener

4062 Views

19 replies

6 likes

  • 4062 Views
  • 19 replies
  • 6 likes

Superuser Contribution Android Auto / Spotify Free - Skip Ads

PlanFreeCountry AustraliaDeviceSamsung Galaxy S8, Kenwood DMX8018SOperating SystemAndroid Oreo My Question or Issue Hey all, I tried searching & couldn't find the question/answer (apologies if I missed it). I keep getting ads on my free Spotify telli...

Casual Listener

Plan Free Country  Australia Device Samsung Galaxy S8, Kenwood DMX8018S Operating System Android Oreo   My Question or Issue  Hey all,   I tried searching & c...

Alfredo

Roadie

2909 Views

3 replies

0 likes

android auto
spotify free
  • 2909 Views
  • 3 replies
  • 0 likes

Solved!! How do i actually listen to music

Ok how do i listen to my music? I appoligise in advance for the essayAlso spelling and grammar errors but this is the internet and 90% of people dont care So i created a playlist and at first it was fine and it played the first song on it but when th...

Casual Listener

Ok how do i listen to my music?   I appoligise in advance for the essay Also spelling and grammar errors but this is the internet and 90% of people dont care   So i created a playlist ...

Somebodyhelpme

Casual Listener

2101 Views

6 replies

0 likes

Help
Music
Playlists
  • 2101 Views
  • 6 replies
  • 0 likes

Superuser Contribution Large Display

PlanPremiumCountry USDeviceSamsung Galaxy S8Operating System(Android) My Question or Issue The screen displayed while a track is playing shows no album art. I don't know how to switch it back to the original.

Regular

  Plan Premium Country  US Device Samsung Galaxy S8 Operating System (Android)   My Question or Issue  The screen displayed while a track is playing shows no album art....

Alfredo

Roadie

2242 Views

7 replies

2 likes

display
  • 2242 Views
  • 7 replies
  • 2 likes

Google assistant on my S9 won't recognize spotify premium

I ask for a song and it tells me "only those with spotify premium can pick songs, try this playlist instead".I definitely have premium, and it works on a google home mini that I just got.

Newbie

I ask for a song and it tells me "only those with spotify premium can pick songs, try this playlist instead". I definitely have premium, and it works on a google home mini that I just got.

osornios

Spotify Star

1403 Views

1 replies

0 likes

Android
Subscription
  • 1403 Views
  • 1 replies
  • 0 likes

Find Recent Songs - Solution

Searched high and low only to find you cannot see a list of recently played songs via the app. As many of you have probably experienced I heard a song on Release Radar and forgot to save it and couldn't remember the name! I have found what may be use...

Newbie

Searched high and low only to find you cannot see a list of recently played songs via the app.  As many of you have probably experienced I heard a song on Release Radar and forgot to save it an...

Loxer

Community Legend

1154 Views

1 replies

0 likes

  • 1154 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't go offline

I bought a new phone, but when I downloaded spotify I got a message telling me I can't go offline because I already had too many devices connected. Okay, so I went to my account and deleted all devices so I could leave just the two I need (windows an...

Casual Listener

I bought a new phone, but when I downloaded spotify I got a message telling me I can't go offline because I already had too many devices connected. Okay, so I went to my account and deleted all devic...

midnight_8

Gig Goer

7702 Views

4 replies

0 likes

  • 7702 Views
  • 4 replies
  • 0 likes