Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
68234 Views
69 replies
26 likes

68234 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29022 Views
5 replies
0 likes

29022 Views
5 replies
0 likes

Why do I still see advert for premium every time I load spotify when I have a family subscription?

PlanFamily Country Uk Device(s8) My Question or Issue Why do I still see advert for premium every time I load spotify when I have a family subscription? I've logged in/out. Uninstalled and reinstalled the app. Cleared the cache. Force stopped. Reboot...

RJButterworth
Newbie
Plan Family Country Uk Device (s8) My Question or Issue Why do I still see advert for premium every time I load spotify when I have a family subscri...
2018-06-20 11:17:43 PM
2018-06-21 3:18:09 PM
hughbetcha86
Gig Goer
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

Can't Remove Song From Favorites?

I pressed the heart button on a song, and then decided to unlike it in the 'preview' of my favorites Playlist. Even when I dislike it, it doesn't go away! (same for when neither the cross or heart is pressed) There is no 'remove from playlist' button...

KittenZRock
Newbie
I pressed the heart button on a song, and then decided to unlike it in the 'preview' of my favorites Playlist. Even when I dislike it, it doesn't go away! (same for when neither the cross or heart is...
2018-06-21 8:52:58 AM
2018-06-21 9:35:03 AM
Loxer
Community Legend
1135 Views
1 replies
0 likes

1135 Views
1 replies
0 likes

Configuración

Tengo varias dudas.Tengo el plan Familiar, la cuestión es, ¿Porque no me deja reproducir ciertas canciones? Es decir tengo activada la opción de "Mostrar canciones que no se pueden reproducir" y resulta que buscando una cancion que queria oir no me d...

RuddyHurtarte
Casual Listener
Tengo varias dudas. Tengo el plan Familiar, la cuestión es, ¿Porque no me deja reproducir ciertas canciones? Es decir tengo activada la opción de "Mostrar canciones que no se pueden reproducir" y re...
2018-06-21 7:45:41 AM
544 Views
0 replies
0 likes

544 Views
0 replies
0 likes

Solved!! [All Mobile] Full-Screen Album Artwork

PlanPremiumDevice(All Mobile Devices)Operating System(All Mobile Operating Systems) My Question or Issue I have seen the full-screen album art feature used for the free plan, as well as in mainstream playlists such as "Rap Caviar", "Hot Country", and...

LilToaster
Casual Listener
Plan Premium Device (All Mobile Devices) Operating System (All Mobile Operating Systems) My Question or Issue I have seen the full-screen album art feature used for the...
2018-06-20 11:32:01 PM
2018-06-20 11:40:37 PM
Loxer
Community Legend
17968 Views
1 replies
0 likes

17968 Views
1 replies
0 likes

Volume problem

When the volume start or I tap the music it get loudly but later become a poor sound and i cant hear it like when i download the app help pls, i pay premium and this isn't what i want

hxstwh-z9f_i
Newbie
When the volume start or I tap the music it get loudly but later become a poor sound and i cant hear it like when i download the app help pls, i pay premium and this isn't what i want 😞
2018-06-20 11:04:51 PM
266 Views
0 replies
0 likes

266 Views
0 replies
0 likes

Não consigo abrir minha conta no spotify no celular!

Eu tinha a conta premium mas não tive como seguir e então passei pra conta free desde então não consigo logar no aplicativo do spotify. Alguém pode me ajudar por favor ?

gh-3p_hizsns
Newbie
Eu tinha a conta premium mas não tive como seguir e então passei pra conta free desde então não consigo logar no aplicativo do spotify. Alguém pode me ajudar por favor ?
2018-06-20 10:40:11 PM
2018-06-20 10:47:27 PM
Bittencourt
Spotify Star
751 Views
1 replies
0 likes

751 Views
1 replies
0 likes

Beta Testing

PlanFree/PremiumCountry Device(Motorola E4 Plus)Operating SystemAndroid My Question or Issue Have no idea why Spotify insists on removing features for the sake of "beta testing". I'm guessing you're getting people leaving in droves. The radio station...

pa6bx_-i5w55i
Newbie
Plan Free/Premium Country Device (Motorola E4 Plus) Operating System Android My Question or Issue Have no idea why Spotify insists on removing features for the sake of "...
2018-06-20 10:44:41 PM
595 Views
0 replies
0 likes

595 Views
0 replies
0 likes

Ideas: make it possible to access playlists from home and make it easier to access equalizer

OK so I use Spotify in my car, at my PC and with headphones on gaming consoles. In my car: I want to go straight to playlists and the equalizer without navigating a bunch of artists/radio channels/concert shows/stuff I don't care about. 1. My headpho...

_o4wm6dth-hik
Newbie
OK so I use Spotify in my car, at my PC and with headphones on gaming consoles. In my car: I want to go straight to playlists and the equalizer without navigating a bunch of artists...
2018-06-20 5:31:30 PM
2018-06-20 10:19:22 PM
Loxer
Community Legend
545 Views
1 replies
1 likes
Equalizer
Playlists

545 Views
1 replies
1 likes

Return the old ui?

PlanFreeCountry United StatesDevice(LG Stylo 3)Operating System(Android nougat) My Question or Issue I had recently gotten a phone and installed Spotify on it and found that there is a new ui for new users on a free plan, I have Spotify on many devic...

willy_emz
Newbie
Plan Free Country United States Device (LG Stylo 3) Operating System (Android nougat) My Question or Issue I had recently gotten a phone and installed Spotify on it ...
2018-06-20 8:33:21 PM
2018-06-20 10:17:34 PM
Loxer
Community Legend
978 Views
1 replies
1 likes

978 Views
1 replies
1 likes

Playlist filtering plays random song

For the last ~2 months I have been experiencing the android app playing any random song from the original playlist. After having filtered a playlist with the search bar within the playlist, I hit the song i want to play, and sometimes that song plays...

svemal
Newbie
For the last ~2 months I have been experiencing the android app playing any random song from the original playlist. After having filtered a playlist with the search bar within the playlist, I hit the...
2018-06-20 7:00:15 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

bug in spotify when take photo in whatsapp

PlanPremiumCountryIsrael DeviceNexus 5XOperating SystemAndroid 7.1.2 My Question or Issue when starting the camera in whatsapp while playing song. the app is closing

-_gcrnmwd1eji
Newbie
Plan Premium Country Israel Device Nexus 5X Operating System Android 7.1.2 My Question or Issue when starting the camera in whatsapp while playing song. the app is closing
2018-06-20 6:56:56 PM
343 Views
0 replies
0 likes

343 Views
0 replies
0 likes

Downloads gone after smartphone update

Recently my phone (OnePlus 5T) has made some updates.After each update all my "Downloaded" files seem to be gone. I need to download every time all songs to be able to listen offline.That this happens once, I can understand, but after every phone upd...

KletteVdp
Newbie
Recently my phone (OnePlus 5T) has made some updates. After each update all my "Downloaded" files seem to be gone. I need to download every time all songs to be able to listen offline. That t...
2018-06-20 11:31:55 AM
2018-06-20 3:44:51 PM
calinn
Composer
431 Views
1 replies
0 likes

431 Views
1 replies
0 likes

"remove" option dangerously ambiguous

Operating SystemAndroid My Issue1. Play from a playlist2. Be in the "now playing" view3. Tap the 3 dots next to the song4. Observe the "remove" option (see screenshot)This option is super ambiguous - even misleading. Remove from what? A user looking ...

Bromista
Regular
Operating System Android My Issue 1. Play from a playlist 2. Be in the "now playing" view 3. Tap the 3 dots next to the song 4. Observe the "remove" option (see screenshot) This option...
2018-06-20 7:43:28 AM
444 Views
0 replies
0 likes

444 Views
0 replies
0 likes

Solved!! Spotify says please go online to connect to spotify when i sign in

My Spotify will not let me sign in I have internet and when I sign in with Facebook it asks me to go online I don't want to reinstall the app as I would loose all my downloaded songsCan someone please helpKind regards Luke

wildernes
Casual Listener
My Spotify will not let me sign in I have internet and when I sign in with Facebook it asks me to go online I don't want to reinstall the app as I would loose all my downloaded songs Can someone p...
2017-07-19 8:03:17 AM
2018-06-20 2:02:19 AM
w0e_t7l-cz3jj
Newbie
116222 Views
46 replies
10 likes

116222 Views
46 replies
10 likes

Automatically downloading saved songs

PlanPremiumCountryUS DeviceOnePlus 3T Operating SystemAndroid My Question or Issue Whenever I save a song or album to my library, Spotify automatically downloads them to my device. This has resulted in me reaching the maximum number of songs allowed ...

Gmjohnson
Casual Listener
Plan Premium Country US Device OnePlus 3T Operating System Android My Question or Issue Whenever I save a song or album to my library, Spotify ...
2018-06-19 7:30:06 AM
2018-06-19 11:39:26 PM
Joe
Community Legend
3881 Views
3 replies
0 likes

3881 Views
3 replies
0 likes

Solved!! Paguei boleto,mas não liberaram o premium

Foi efetuado e confirmado, o pagamento do boleto spotify , mas não liberam o premium ,por favor gente ,estou me decepcionando com vcs , o melhor app de música do mundo , melhoras ai gente, to muito afim de experimentar o premium..

user-removed
Visitor
Foi efetuado e confirmado, o pagamento do boleto spotify , mas não liberam o premium ,por favor gente ,estou me decepcionando com vcs , o melhor app de música do mundo , melhoras ai gente, to muito a...
2016-02-13 5:10:42 PM
2018-06-19 4:17:23 PM
12158990100
Newbie
20373 Views
93 replies
1 likes

20373 Views
93 replies
1 likes

Other musics start play in my album on mobile

PlanFreeCountry BrazilDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android My Question or IssueHello, I´m lintening Album Atrio do Senhor but every time I´m listening, start other musics I don´t want to listen. I wou...

_5gpzt-h8eeeh
Casual Listener
Plan Free Country Brazil Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android My Question or Issue Hello, I´m lintening Album Atr...
2018-06-19 2:34:54 AM
2018-06-19 11:45:30 AM
Joe
Community Legend
468 Views
1 replies
0 likes

468 Views
1 replies
0 likes

Why Are Lyrics Showing in English and Spanish???

Plan - PremiumCountry - U.S. Device - Operating System - Android 7.0 My Question or IssueCan anyone tell me why my lyrics are showing in English AND in Spanish? I am in the U.S and for the past year my lyrics have only shown in English, which is my p...

dgm878
Casual Listener
Plan - Premium Country - U.S. Device - Operating System - Android 7.0 My Question or Issue Can anyone tell me why my lyrics are showing in English AND in Spanish? I am in ...
2018-06-18 9:20:42 PM
2018-06-19 11:39:15 AM
Joe
Community Legend
789 Views
2 replies
0 likes

789 Views
2 replies
0 likes

Android Factory reset

PlanFree/Premium CountryBrazil DeviceMoto g4 + Operating SystemAndroid 7.0 My Question or Issue After I done a factory reset in my Android i try instal and access my Spotify Account, when i do this i discovered that all of my playlists, favorites son...

0qz04_8-rh06g
Newbie
Plan Free/Premium Country Brazil Device Moto g4 + Operating System Android 7.0 My Question or Issue After I done a factory reset in my Android i try i...
2018-06-19 3:46:50 AM
2018-06-19 11:37:56 AM
Joe
Community Legend
545 Views
1 replies
0 likes

545 Views
1 replies
0 likes

Sort by album always sorts songs alphabetically

PlanPremiumCountryUSA DevicePixelOperating SystemAndroid Oreo My Question or Issue When sorting a playlist by albuym Spoyify used to sort the songs by their play order in the album - that was a great feature and it's still the case on the desktop.In ...

t_gold
Regular
Plan Premium Country USA Device Pixel Operating System Android Oreo My Question or Issue When sorting a playlist by albuym Spoyify used to sort the songs by the...
2018-06-18 7:26:35 PM
2018-06-19 11:27:19 AM
Joe
Community Legend
707 Views
2 replies
0 likes

707 Views
2 replies
0 likes

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