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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846638 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846638 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16023 Views
  • 3 replies
  • 0 likes
  • 16023 Views
  • 3 replies
  • 0 likes

Spotify stucks at the loading wheel on my android smartphpne

I am a premium user and I have a Xiaomi Redmi pro Omega supported by Android. The problem is that Spotify app stucks at the loading wheel, every time I play music and try to access other lists or settings, search etc. and I have to reboot my phone ev...

  • Newbie
  • I am a premium user and I have a Xiaomi Redmi pro Omega supported by Android. The problem is that Spotify app stucks at the loading wheel, every time I play music and try to access other lists o...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Bloquear música

Olá, vi que o spotify tem um botão (um círculo cortado ao meio) onde você clica e a música que você está ouvido é bloqueada. Apertei esse botão sem querer, tem como desfazer? Não lembro qual música eu escutava, sei é que foi sem intenção

  • Newbie
  • Olá, vi que o spotify tem um botão (um círculo cortado ao meio) onde você clica e a música que você está ouvido é bloqueada. Apertei esse botão sem querer, tem como desfazer? Não lembro qual música e...
  • giosaiter80
  • Newbie
  • 10605 Views
  • 4 replies
  • 7 likes
  • 10605 Views
  • 4 replies
  • 7 likes

Solved!! Can't find Storage setting in apps

I have problem, I want to move my storage to SD card, but I can't find any storage setting in spotify apps on my phone, so what should I do?

  • Regular
  • I have problem, I want to move my storage to SD card, but I can't find any storage setting in spotify apps on my phone, so what should I do?
  • FurBell
  • Newbie
  • 3857 Views
  • 10 replies
  • 0 likes
  • 3857 Views
  • 10 replies
  • 0 likes

No aparece opcion de ecualizador

En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite

  • Newbie
  • En la seccion de Calidad de la musica se supone deberia aparecer una opcion para ecualizador la cual no me aparece, Huawei Mate 9 lite
  • 3023 Views
  • 0 replies
  • 4 likes
  • 3023 Views
  • 0 replies
  • 4 likes

SD card checking for errors and not closing Spotify before rebooting causing lost offline downloads

Has anyone else noticed that when you reboot your phone and you don't wait long enough for your your Android phone to "check for SD card errors" but instead go right into Spotify you end up unsyncing and therefore loose all you offlibe downloads? Als...

  • Regular
  • Has anyone else noticed that when you reboot your phone and you don't wait long enough for your your Android phone to "check for SD card errors" but instead go right into Spotify you end up unsyncing...
  • CryticalAce
  • Community Legend
  • 747 Views
  • 8 replies
  • 0 likes
  • lost downloads
    offline
    rebooting
  • 747 Views
  • 8 replies
  • 0 likes

Wear app stuck on Connecting

Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone. Any help appreciated.

  • Newbie
  • Trying to start the app on my AW 2.8 watch just sits at Connecting screen and never opens the app on the phone.   Any help appreciated.
  • 210 Views
  • 0 replies
  • 0 likes
  • 210 Views
  • 0 replies
  • 0 likes

Lock Screen won't show Album Cover

When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I really like seeing that screen saver from sopitify, ple...

  • Visitor
  • When I played music from spotify and my screen was locked, it used to shw me a lock screen with the album cover that i was listening to, now it shows me only the widget from the notifications, I real...
  • CalebKrick
  • Newbie
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Repeat platlist

Where is the button to repeat playlist? It disappeared after last update

  • Newbie
  • Where is the button to repeat playlist? It disappeared after last update
  • 215 Views
  • 0 replies
  • 2 likes
  • 215 Views
  • 0 replies
  • 2 likes

Solved!! Musics stops when using google chrome

Hi Everybody, Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off... can someone help me please ? Thanks

  • Regular
  • Hi Everybody,   Since the last update, the music stops when i use google chrome on my galaxy s3 (4.1.2). And i can't turn the app off...   can someone help me please ?   ...
  • belway71
  • Regular
  • 69072 Views
  • 52 replies
  • 3 likes
  • 69072 Views
  • 52 replies
  • 3 likes

Spotify is delaying my downloaded songs

I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left, not downloaded any songs on other fevide....I'm he...

  • Newbie
  • I downloaded around 1000+ songs yesterday and I woke up and everything was gone. It was finished yesterday morning so I've seen it finishing so I didn't delete anything. No update, much storage left,...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Solved!! Delete cache and saved data

When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?

  • Casual Listener
  • When selecting this option does this erase my playlists? I know it'll remove the downloaded songs but will I have to remake my playlists from scratch?
  • pancholin37
  • Newbie
  • 78977 Views
  • 7 replies
  • 3 likes
  • 78977 Views
  • 7 replies
  • 3 likes

New Spotify UI - Songs don't shuffle?

Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and even though it says all playlists are on shuffle it pl...

  • Casual Listener
  • Hi. I recently made a new spotify account because I was tired of mine being linked to Facebook. My new account has the terrible new UI that only has the three options (home, search, playlist) and eve...
  • jeffhpc1
  • Gig Goer
  • 355 Views
  • 1 replies
  • 1 likes
  • 355 Views
  • 1 replies
  • 1 likes

Spotify playlist will not shuffle

After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs everytime from the top tenth of the playlist. I have a...

  • Newbie
  • After updating to the newest spotify update (the one with the now condensed three tabs) my playlists are no longer shuffling when i hit "shuffle play", they continue to play the same set of songs eve...
  • jeffhpc1
  • Gig Goer
  • 258 Views
  • 1 replies
  • 1 likes
  • 258 Views
  • 1 replies
  • 1 likes

Skip randomly and pauses

Latest version of SpotifySamsung galaxy s8 Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pause and does all sorts of randim things. Idk what happened . Ha...

  • Casual Listener
  • Latest version of Spotify Samsung galaxy s8   Will play songs fine andaused to play them fine with my phone locked but now. When i lock my phone and put it in my pocket the songs skip and pau...
  • MarcusRising
  • Casual Listener
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Spotify no longer playing through ford sync

My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work.

  • Casual Listener
  • My spotify updated two days ago and now it will no longer play through Ford sync on my car. I've uninstalled and reinstalled it but still won't work. 
  • Pablo2102
  • Regular
  • 5737 Views
  • 7 replies
  • 0 likes
  • 5737 Views
  • 7 replies
  • 0 likes

Solved!! Spotify car app doesn't work anymore

Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017. The bluetooth connection works fine with other apps. Only Spotify doesn't show up. I've already tried to uninst...

  • Casual Listener
  • Since the last update of the spotify app on my Samsung Galaxy S7 (8.4.38.621 arm V7) the app didn't appear anymore on my Ford Fiesta 2017.   The bluetooth connection works fine with other apps...
  • Pablo2102
  • Regular
  • 3081 Views
  • 8 replies
  • 1 likes
  • Android
    Car player
    Ford
    Update
  • 3081 Views
  • 8 replies
  • 1 likes

not connecting to Sonos - again... sigh...

Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the mess; I am switching to Deezer if problem is not s...

  • Casual Listener
  • Once again Spotify is not connecting to my Sonos. (Sonos can connect to Spotify, just like last time this happened) This time round I am not going to be as patient as last time for Spotify to fix the...
  • 302 Views
  • 0 replies
  • 0 likes
  • Android
    connected devices
    SONOS
  • 302 Views
  • 0 replies
  • 0 likes

Annoying & frustating problems with the Spotify app

Dear people, I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F. Every morning when I wake up it tells me the message that I have more than 3 offline devices and that all my downloads...

  • Casual Listener
  • Dear people,   I am encountering some heavily annoying and frustating problems with my installation of Spotify on my Galaxy S8 G950F.   Every morning when I wake up it tells me the mess...
  • jeroendv9
  • Casual Listener
  • 919 Views
  • 2 replies
  • 0 likes
  • 919 Views
  • 2 replies
  • 0 likes

Solved!! I lost all my saved songs!!!! Help!!!

I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs

  • Casual Listener
  • I just lost all my saved songs. What can I do????? I opened the app and suddenly no more saved songs  
  • Luismorals9
  • Casual Listener
  • 871 Views
  • 2 replies
  • 0 likes
  • 871 Views
  • 2 replies
  • 0 likes