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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

203461 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 203461 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

548639 Views

78 replies

3 likes

  • 548639 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

456102 Views

571 replies

38 likes

Account
Free
  • 456102 Views
  • 571 replies
  • 38 likes

Superuser Contribution Why can't I share my Playlist on my Instagram story?

PlanPremium (still have the 3 month trial) CountryUSDeviceSamsung Galaxy S7Operating SystemIdk My Question or IssueWhen I try to go and share a Playlist to my Instagram story, that option doesn't exist. Instead, it offers me to share it to my direct ...

Newbie

Plan Premium (still have the 3 month trial)  Country US Device Samsung Galaxy S7 Operating System Idk   My Question or Issue When I try to go and share a Playlist to my Instagram ...

SergioDavid

Roadie

1156 Views

1 replies

1 likes

  • 1156 Views
  • 1 replies
  • 1 likes

Cant access song radio or albums.

PlanPremiumCountry CanadaDeviceSamsung galaxy 8Operating System Android Oreo A few days ago i was listening to a song radio. One day it wouldnt load. Not even from the radios lists. I went to random songs to see if i could make a song radio again, bu...

Casual Listener

  Plan Premium Country  Canada Device Samsung galaxy 8 Operating System  Android Oreo   A few days ago i was listening to a song radio. One day it wouldnt load. Not...

ibbine

Casual Listener

874 Views

3 replies

1 likes

bug
Bug or Update
Premium
  • 874 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Connect] Multiple Speakers / Devices simultaneously

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.

Casual Listener

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.    

SergioDavid

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ongoing Offline Mode!

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online. We have got a great Internet connection at home, what should not be the reason. GreetingsPlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Edge...

Casual Listener

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online.  We have got a great Internet connection at home, what should not be the reason. ...

SergioDavid

Roadie

840 Views

1 replies

1 likes

connection
  • 840 Views
  • 1 replies
  • 1 likes

Não consigo baixar as músicas

O plano é o Premium e meu celular é o xiaomi redmi note 4x. Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apagava todos os dados do aplicativo (segue a foto em anexo). Após f...

Newbie

 O plano é o Premium e meu celular é o xiaomi redmi note 4x.  Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apag...

Bittencourt

Spotify Star

3530 Views

1 replies

0 likes

Spotify problema
  • 3530 Views
  • 1 replies
  • 0 likes

Unable to skip to a specific time of a local song

Hi.In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, with one spotify song and a local song, downloaded them...

Casual Listener

Hi. In the recent few days Spotify seems to work really oddly with downloaded local songs. I've already tried to reinstall the app, use both local storage and the SD card. I made a playlist test, wi...

Ijezzy

Newbie

7196 Views

27 replies

5 likes

  • 7196 Views
  • 27 replies
  • 5 likes

Can not Change the Volume on my Phone

PlanPremiumDeviceZTE Blade A512Operating SystemAndroid 6.0.1 My Question or Issue I can not Change the Volume of my music in spotify It is always on max Volume even when i turn down every Soundslider. It works just finde with Youtube or play music

Visitor

Plan Premium Device ZTE Blade A512 Operating System Android 6.0.1   My Question or Issue  I can not Change the Volume of my music in spotify It is always on max Volume even when i t...

user-removed

Not applicable

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Album Art in Now Playing screen

On the Now Playing screen of my Anfroid phone, Album Art is no longer shown. Instead, there is a background image of the artist. Is there an option to show the album art? I know this used to work because it was easy for me to just glance at the scree...

Music Fan

On the Now Playing screen of my Anfroid phone, Album Art is no longer shown.  Instead, there is a background image of the artist.  Is there an option to show the album art?  I know thi...

Loxer

Community Legend

3079 Views

6 replies

0 likes

  • 3079 Views
  • 6 replies
  • 0 likes

Integrate Spotify with Twitter

PlanFree/PremiumCountry DeviceSamsung S7 edge Operating System(Android Oreo or older) My Question or Issue It's quite easy to connect spotify with your Facebook account. I wanted to know if there was a way to integrate spotify to Twitter (not just us...

Visitor

Plan Free/Premium Country   Device Samsung S7 edge  Operating System (Android Oreo or older)   My Question or Issue  It's quite easy to connect spotify with your Faceboo...

Loxer

Community Legend

800 Views

1 replies

0 likes

App Aproval
Facebook
Twitter-Spotify
  • 800 Views
  • 1 replies
  • 0 likes

Spotify stops android

Plan PremiumCountry DeviceLG v20Operating SystemAndoid My Question or Issue For some reason Spotify stops playing for no known reason. This just started happening over the last 2 days. Anyone else having this problem?

Casual Listener

Plan Premium Country   Device LG v20 Operating System Andoid   My Question or Issue  For some reason Spotify stops playing for no known reason. This just started happenin...

Bloodrobe

Casual Listener

635 Views

2 replies

0 likes

Spotify stops
  • 635 Views
  • 2 replies
  • 0 likes

Superuser Contribution Videos attached to album covers causing freezing

PlanPremiumCountryUnited States DeviceSamsung Galaxy Tab S2Operating SystemAndroid My Question or IssueThis must be a new thing because I've never seen videos when a song plays before. The song I first noticed it on was specifically "Unkown Mortal Or...

Regular

Plan Premium Country United States  Device Samsung Galaxy Tab S2 Operating System Android   My Question or Issue This must be a new thing because I've never seen videos when a son...

vyvexthorne

Regular

573 Views

2 replies

0 likes

  • 573 Views
  • 2 replies
  • 0 likes

Solved!! App disappears from notification bar and lock screen on Google Pixel 2XL

PlanPremiumDeviceGoogle Pixel 2XLOperating SystemAndroid@latest My Question or Issue When playing music and then locking the phone the app isn't available on the lock screen, nor in the notification bar when unlocking the phone. The player bar also s...

Casual Listener

Plan Premium Device Google Pixel 2XL Operating System Android@latest   My Question or Issue  When playing music and then locking the phone the app isn't available on the lock screen...

Jorngeorg

Casual Listener

10911 Views

2 replies

2 likes

  • 10911 Views
  • 2 replies
  • 2 likes

Look Screen

PlanPremiumCountry BrazilDevice( Samsung Galaxy S8+)Operating SystemAndroid Oreo. My Question or Issue Guys,My problem is the following I can not put to enjoy the cover of the album on the screen lock, I went on notifications in permissions, but I di...

Newbie

Plan Premium Country  Brazil Device ( Samsung Galaxy S8+) Operating System Android Oreo.   My Question or Issue  Guys, My problem is the following I can not put to enjo...

Jorngeorg

Casual Listener

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change music in the car screen

PlanPremiumCountryArgentina DeviceSamsung Galaxy S6Operating SystemAndroid 7.0My Question or IssueHello, I'm experiencing some troubles since two or thee days ago. Spotify, when I lock my cellphone, doesn't show me the short-cut menu, at least I call...

Casual Listener

Plan Premium Country Argentina  Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue Hello, I'm experiencing some troubles since two or thee days ago. Sp...

djpinsker

Casual Listener

2665 Views

2 replies

0 likes

Car
Car Play
menu
  • 2665 Views
  • 2 replies
  • 0 likes

Currently set to offline--how can I change?

PlanPremiumCountry USA Device AndriodOperating System Android My Question or Issue

Newbie

Plan Premium Country USA   Device Andriod Operating System  Android    My Question or Issue  

Noah

Community Legend

1320 Views

1 replies

0 likes

  • 1320 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sync blues

I recently got a update...i dont usually update but it auto updated under my nose some how. Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving yall money. I can look up music on youtube for free. I p...

Newbie

I recently got a update...i dont usually update but it auto updated under my nose some how.  Now i cant listen to spotify in my truck with ford sync. If somebody dont fix it ill just stop giving...

SergioDavid

Roadie

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Storage option missing

PlanPremiumDeviceSony Xperia X Compact (F5321)Operating SystemAndroid 8.0.0Spotify App8.4.61.683 My Question or IssueHi, I would like to ask for help. In my spotify app missing option for storage option. I have SD card and I would like to download of...

Newbie

Plan Premium Device Sony Xperia X Compact (F5321) Operating System Android 8.0.0 Spotify App 8.4.61.683    My Question or Issue Hi, I would like to ask for help. In my spotify app...

SergioDavid

Roadie

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sub standard connection

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google service Music Premium or any other services for that mat...

Music Fan

Since middle/late May: "no internet connection, please try again later" 2-3 times on a daily basis. This with a close to flawless mobil internet connection. It never occurs when using my Google servi...

SergioDavid

Roadie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Only one playlist can be properly played

Plan: Premium Device: one plus 3t My Question or Issue:Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific playlist displayed. Because of this a song from another playlist can on...

Newbie

Plan: Premium   Device: one plus 3t   My Question or Issue: Normally the current song is displayed on the bottom of the screen (app) on my phone there are always songs from a specific ...

SergioDavid

Roadie

591 Views

1 replies

1 likes

  • 591 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issues with controlling play while listening on another device

PlanPremiumCountryUSA DevicesBoth my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth enabled device that transmits the audio through an FM frequency. Operating System...

Casual Listener

Plan Premium Country USA  Devices Both my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth ...

Alfredo

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes