Can't connect over WiFi

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Can't connect over WiFi

Apenalosa
Newbie

 

Plan

Premium

Country

 Mexico

Device

Huawei Honor 6x

Operating System

Android 7.0 Nougat

 

My Question or Issue

 My Spotify app doesn't connect through WiFi (I've tried over 3 different WiFi connections and none of them worked). I even tried downloading an older version, but now I can't even login (same "no internet connection" message shows up). I've downloaded the latest version again (8.4.63.584), but I still can't log in. Please help. What can I do? 

1 Reply

Re: Can't connect over WiFi

Rock Star 22
Rock Star 22

Hello @Apenalosa, and welcome to the community. 

 

Were you able to restart/reboot your device? Sometimes there may be an issue within the device, which restarting it should solve. 

 

Hope this helps :) have an awesome day!

Thanks,

joinvilleb.

Billy-JRock Star 22
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