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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850485 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850485 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16865 Views
  • 3 replies
  • 0 likes
  • 16865 Views
  • 3 replies
  • 0 likes

Notificacion bar stuck when pull it down

Hello, When Spotify is running with the phone locked and I unlock it and pull down the notification bar it stuck like the image attached for a few seconds and then it ends to pull down, please help me to fix it.

Android.jpg
  • Casual Listener
  • Hello,   When Spotify is running with the phone locked and I unlock it and pull down the notification bar it stuck like the image attached for a few seconds and then it ends to pull down, plea...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Offline mode

Hello,I am a little confused with my online mode. Suddenly all my downloaded music was lost. So I used 150MB of my mobile data to have a little music around. When i started shuffle, it played songs, which have been lost. This songs are still not feat...

  • Casual Listener
  • Hello, I am a little confused with my online mode. Suddenly all my downloaded music was lost. So I used 150MB of my mobile data to have a little music around. When i started shuffle, it played songs...
  • fflodder
  • Casual Listener
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Problem notification bar

When I unlocked my phone and I pull down the notification bar it gets stucks in halfway, seconds then it ends to pull down.

  • Casual Listener
  • When I unlocked my phone and I pull down the notification bar it gets stucks in halfway, seconds then it ends to pull down.
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Audio quality settings keep changing automatically

HiI want to stream and download on extreme quality, but every day my settings are back at normal quality. I have Spotify premium family. Any suggestions how I can make the settings remain on extreme quality?

  • Casual Listener
  • Hi I want to stream and download on extreme quality, but every day my settings are back at normal quality. I have Spotify premium family. Any suggestions how I can make the settings remain on extrem...
  • 1403 Views
  • 0 replies
  • 18 likes
  • settings
    Sound Quality
  • 1403 Views
  • 0 replies
  • 18 likes

Solved!! Can't add songs to a playlist

Once I find a song I like, I go to click the the three vertical dots to add it to a playlist, click 'Add to Playlist' and then nothing happens. It won't let me delete old playlists or stop following other ones.

  • Newbie
  • Once I find a song I like, I go to click the the three vertical dots to add it to a playlist, click 'Add to Playlist' and then nothing happens. It won't let me delete old playlists or stop following ...
  • phoenixsage
  • Casual Listener
  • 59181 Views
  • 2 replies
  • 6 likes
  • 59181 Views
  • 2 replies
  • 6 likes

Problem with finding my playlists when adding songs

After the latest update to spotify on my Samsung S7 I can no longer decide what order the list of playlists appear in when I want to add a new song. Now it always appear sorted by "custom" - the latest playlist appearing on top. But I have several hu...

  • Casual Listener
  • After the latest update to spotify on my Samsung S7 I can no longer decide what order the list of playlists appear in when I want to add a new song. Now it always appear sorted by "custom" - the late...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Equalizer turns off for a short time

Everytime i skip to the next song, the equalizer turns off for like a second and then turns on again. Even when I skip a little bit of a song, the equalizer turns off for a second and then on again. This is pretty annoying how can I fix this?

  • Newbie
  • Everytime i skip to the next song, the equalizer turns off for like a second and then turns on again. Even when I skip a little bit of a song, the equalizer turns off for a second and then on again. ...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Spotify account not linking to Google Assistant on Android

Hey, For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url: https://clients3.google.com/cast/auth/3p/done?status=error...

  • Casual Listener
  • Hey,  For the past month I have been trying continuously to link my spotify account to my Google Assistant on my Android Phone, when I click "Okay" on the sign in page it takes me to this url:&...
  • AlexO99
  • Newbie
  • 4206 Views
  • 1 replies
  • 2 likes
  • 4206 Views
  • 1 replies
  • 2 likes

Shortcuts

I recently discovered a shortcut to an artist I follow on one of my home screens. I did not create it and did not even know that was possible. I have been a Spotify user for a long time now and would like to know how this happened and if it is a new ...

  • Newbie
  • I recently discovered a shortcut to an artist I follow on one of my home screens.  I did not create it and did not even know that was possible.  I have been a Spotify user for a long time n...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Daily Mix has disappeard from my library.

Pretty recently I noticed the the Daily Mix playlists have disappeared from my library on both my android and desktop versions of Spotify. I loved the Daily Mixes and I've been trying to find out what happened (Googling, Reddit browsing, etc), but no...

  • Newbie
  • Pretty recently I noticed the the Daily Mix playlists have disappeared from my library on both my android and desktop versions of Spotify. I loved the Daily Mixes and I've been trying to find out wha...
  • 18umerova81
  • Casual Listener
  • 4379 Views
  • 4 replies
  • 1 likes
  • 4379 Views
  • 4 replies
  • 1 likes

Can't log in

I'm trying to log in to my spotify and the "log in" button turns to "logging in" and the back to "log in" and nothing happens! why? how can I solve this?

  • Casual Listener
  • I'm trying to log in to my spotify and the "log in" button turns to "logging in" and the back to "log in" and nothing happens! why? how can I solve this?
  • Joe
  • Community Legend
  • 223 Views
  • 3 replies
  • 0 likes
  • 223 Views
  • 3 replies
  • 0 likes

Unable to login with correct password

I'e changed my password multiple times and used the correct password after. However, I still cannot login. It's been 3 days. Anyone have a solution?

  • Casual Listener
  • I'e changed my password multiple times and used the correct password after. However, I still cannot login. It's been 3 days. Anyone have a solution? 
  • Joe
  • Community Legend
  • 524 Views
  • 3 replies
  • 0 likes
  • 524 Views
  • 3 replies
  • 0 likes

Different version?

Anybody know why my spotify is different than my friend's. We have the same galaxy s7 and installed spotify within minutes of each other. I found it is easier to create playlists on mine so we want them to work the same!

  • Newbie
  • Anybody know why my spotify is different than my friend's.  We have the same galaxy s7 and installed spotify within minutes of each other.  I found it is easier to create playlists on mine ...
  • jsannn
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Make playing music instantly FREE

OK, this has really **bleep** me off. I can't play any tracks I want to play, saying it's a premium feature. Make it **bleep**ing free, will you?

  • Casual Listener
  • OK, this has really **bleep** me off. I can't play any tracks I want to play, saying it's a premium feature. Make it **bleep**ing free, will you?
  • user-removed
  • Not applicable
  • 293 Views
  • 2 replies
  • 0 likes
  • 293 Views
  • 2 replies
  • 0 likes

Solved!! Spotify stops working while downloading

When I try to download new music Spotify will suddenly shut down. How can I fix this?

  • Newbie
  • When I try to download new music Spotify will suddenly shut down. How can I fix this?
  • user-removed
  • Not applicable
  • 768 Views
  • 1 replies
  • 0 likes
  • 768 Views
  • 1 replies
  • 0 likes

Solved!! spotify connect not working on marantz

Just got marantz sr7009 and using android phone app. Receiver does not show up as connect device.

  • Casual Listener
  • Just got marantz sr7009 and using android phone app. Receiver does not show up as connect device.
  • WMAX
  • Regular
  • 35539 Views
  • 114 replies
  • 0 likes
  • 35539 Views
  • 114 replies
  • 0 likes

My Spotify Is Stuck With The Old Interface

I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you play a song, it's still stuck with the old grey in...

  • Casual Listener
  • I'm using an international varient of the S8 and have updated my spotify to the latest version but my spotify app design is still Stuck with the old one not the one with the full album cover when you...
  • Joe
  • Community Legend
  • 1647 Views
  • 3 replies
  • 0 likes
  • 1647 Views
  • 3 replies
  • 0 likes

Solved!! Cannot connect to Google Home and Home Mini with Spotify 8.4.42.722 armV7

Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore. When I tell it to connect, it says "Verbinden..." (Connecting) for some seconds, the music actually starts streaming on the...

  • Regular
  • Out of sudden, probably since the latest Spotify Android app update, I cannot connect to my Google Home and Home Mini anymore.  When I tell it to connect, it says "Verbinden..." (Connecting) for...
  • tsdh
  • Regular
  • 1884 Views
  • 2 replies
  • 0 likes
  • Connect
    google cast
    Google Home
    Google Home Mini
  • 1884 Views
  • 2 replies
  • 0 likes

Offline Mode And Logging In

So this rarely happens, but it's really quite annoying when it does. There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What happens is that somewhere, Spotify decides to log itself out of...

  • Newbie
  • So this rarely happens, but it's really quite annoying when it does.   There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What hap...
  • 312 Views
  • 0 replies
  • 0 likes
  • bugs
    logging in
    logging in issues
    offline mode
  • 312 Views
  • 0 replies
  • 0 likes

Volume automatically decreases when skipping/rewinding song

Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example if volume is turned all the way up and it decreases, there's no turning it up.

  • Newbie
  • Whenever I skip a song the volume automatically decreases, but it doesn't do it through my device just through Spotify itself. Example  if volume is turned all the way up and it decreases, there...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes