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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410314 Views

554 replies

37 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8955 Views

0 replies

7 likes

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Data destruction

PlanPremiumCountryNetherlandsDeviceGalaxy S7 My Question or Issue Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in wifi range. However, when I left my house this evening and was listening to my already...

Newbie

Plan Premium Country Netherlands Device Galaxy S7     My Question or Issue  Hi, I use Spotify mobile and make sure I have downloaded all my songs onto my device when I am in w...

435 Views

0 replies

0 likes

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Randomly changing songs on its own

When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available, did two clean reinstalls, have the playlists downloa...

Casual Listener

When I'm running at the gym, 20 minutes in spotify just starts skipping all over playing a few seconds of a track and moving to the next one. I'm on droid "the one" have plenty of memory available...

Mangoats

Casual Listener

29496 Views

12 replies

1 likes

  • 29496 Views
  • 12 replies
  • 1 likes

How to control spotify's playlist on lockscreen?

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! thanks :)​ PlanFree/PremiumCountryThailand DeviceHuaw...

Newbie

Nowadays I use spotify premium on Huawei, Android​ 8.0 but I can't control playlist on lockscreen when locked screen. Please tell me how to control playlist on lockscreen​ without unlocked screen! th...

587 Views

0 replies

0 likes

  • 587 Views
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Player notification improvements

PlanPremiumCountryRomania DeviceSamsung Galaxy A3 2017Operating SystemAndroid Oreo My Question or IssueCan you make the player notification not close by itself after a certain period of time? I hate having to open Spotify, waiting for the app to load...

Visitor

Plan Premium Country Romania  Device Samsung Galaxy A3 2017 Operating System Android Oreo   My Question or Issue Can you make the player notification not close by itself afte...

494 Views

0 replies

0 likes

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[Google Cast & Spotify Connect] Why spotify casting does not work as well as it does in iOS

PlanPremiumCountry MexicoDeviceLG V10Operating SystemAndroid 7.0 My Question or Issue I am currently using Spotify in Android. I used to use an iPhone 5s and to listen to Spotify with my Wi-Fi speaker (Sony SRS HG1) and it worked very well! I even wa...

Newbie

Plan Premium Country  Mexico Device LG V10 Operating System Android 7.0   My Question or Issue  I am currently using Spotify in Android. I used to use an iPhone 5s and to lis...

1082 Views

0 replies

0 likes

Android
Cats
google cast
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Play all songs

Hi, How can I play all my songs including those from different playlists and songs from albums I've downloaded when offline in one playlist using just the android app? Thanks!

Newbie

Hi,   How can I play all my songs including those from different playlists and songs from albums I've downloaded when offline in one playlist using just the android app?   Thanks!

Loxer

Community Legend

13435 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

Music Stops playing after 1 track

PlanPremiumSpotify Version8.1.60.741Last UpdatedJune 27th, 2018Country United StatesDeviceLGV20 (LG-H918)Operating SystemAndroid 7.0Steps I've TriedTried a soft reset.Tried a clean reinstallUpdated device’s firmwareUsed both on WiFi and Data connecti...

Newbie

Plan Premium Spotify Version 8.1.60.741 Last Updated June 27th, 2018 Country  United States Device LGV20 (LG-H918) Operating System Android 7.0 Steps I've Tried Tried a soft reset....

1276 Views

0 replies

1 likes

1 track stop
only one track
shuffle play button broken
Shuffle play button premium
stop
stops playing music
  • 1276 Views
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  • 1 likes

Downloading downloaded songs to my phone

PlanFree/PremiumCountry DeviceSAMSUNG GALAXY S7Operating SystemAndroid Oreo My Question or Issue Can I download my song from spotify to my phones music player or can I store them to my Verizon cloud or some kind of folder on my phone ? I've reached m...

Casual Listener

Plan Free/Premium Country   Device SAMSUNG GALAXY S7 Operating System Android Oreo   My Question or Issue  Can I download my song from spotify to my phones music player ...

Ashley01156

Casual Listener

1159 Views

2 replies

0 likes

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Superuser Contribution Repeat Button Vanishing Act

PlanFreeCountryUSDeviceLG Phoenix 2Operating SystemIdk Where is the darn repeat button?!?! I have had Spotify for a year. So I haven't had it forever, but I know that there was a repeat button for playlist. Now its gone. I would be fine with this if ...

Visitor

Plan Free Country US Device LG Phoenix 2 Operating System Idk    Where is the darn repeat button?!?!  I have had Spotify for a year. So I haven't had it forever, but I know t...

Loxer

Community Legend

692 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can i download ONLY the local files on my phone, in a mixed playlist?

InfoPremium userItalyAsus zenfone 4 max (android, latest version available)CountryMy Problem:I have a large library on my computer. about 18Gb worth of music, growing everytime i find something i like.now, i have finally managed to substitute most st...

Regular

  Info Premium user Italy Asus zenfone 4 max (android, latest version available) Country My Problem: I have a large library on my computer. about 18Gb worth of music, growing everytime i ...

Kinbeater

Regular

919 Views

2 replies

0 likes

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  • 2 replies
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The music is´t downloaded in the sd

PlanPremiumCountryMexico DeviceSamsung Galaxy J7 ProOperating SystemAndroid 7.0 My Question or Issue I have selected the SD storage option but the music is still downloaded to my device. What I can do?

Newbie

Plan Premium Country Mexico  Device Samsung Galaxy J7 Pro Operating System Android 7.0   My Question or Issue  I have selected the SD storage option but the music is still do...

389 Views

0 replies

0 likes

  • 389 Views
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Don't play again button does'nt exist

Hi,I upgraded to premium and I noticed that there is no "Don't play again" button like in the free version.Does anybody know why?It's a really important feature...

Casual Listener

Hi, I upgraded to premium and I noticed that there is no "Don't play again" button like in the free version. Does anybody know why? It's a really important feature...  

Mirikush90

Casual Listener

827 Views

2 replies

0 likes

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How do the various loudness options differ?

In the settings on the Spotify app for Android, you find 3 different loudness settings; Quiet, Normal, and Loud (or similar, my app isn't in english).Being experienced in music production and audio editing, I wonder what the technical differences are...

Regular

In the settings on the Spotify app for Android, you find 3 different loudness settings; Quiet, Normal, and Loud (or similar, my app isn't in english). Being experienced in music production and audio...

steffeeh

Regular

16809 Views

4 replies

0 likes

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Solved!! Spotify won't scrobbe to Last.fm. Any ideas?

I have tried re entering my last.fm details. I have switched to offline mode and back. I have restarted my device. I have cleared cache. I have re installed spotify. I have switched networks. All that in vain. I can see that I'm scrobbling but am una...

Casual Listener

I have tried re entering my last.fm details. I have switched to offline mode and back. I have restarted my device. I have cleared cache. I have re installed spotify. I have switched network...

DaneShady

Music Fan

41707 Views

29 replies

7 likes

8.1.0
Android
last.fm
scrobbling
  • 41707 Views
  • 29 replies
  • 7 likes

Spotify asks for a software update

PlanPremiumCountry HungaryDeviceHuawei P9 lite (2017)Operating SystemAndroid 7.0 My Question or Issue The app asks for a software update, despite my phone having Android 7.0, well above the minimum 4.1. The prompt appears daily, it's getting repetiti...

Casual Listener

Plan Premium Country  Hungary Device Huawei P9 lite (2017) Operating System Android 7.0   My Question or Issue  The app asks for a software update, despite my phone having An...

Loxer

Community Legend

1342 Views

5 replies

0 likes

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  • 5 replies
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Now Playing missing from Always On screen

Ok, so if this has been answered already I apologize, but I have been unable to find the answer. Since updating my Samsung Galaxy S7 to the new Oreo OS, I'm missing the now playing information from my always on display. It still pops up on my lock sc...

Casual Listener

   Ok, so if this has been answered already I apologize, but I have been unable to find the answer.  Since updating my Samsung Galaxy S7 to the new Oreo OS, I'm missing the now playin...

Fatty_Krueger

Casual Listener

2701 Views

2 replies

0 likes

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  • 2 replies
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Bad Music quality

Hi all, Since i've got a new device ithere are some problems with the quality of the music...Sometimes my songs won't play normal. The songs will stuck and replay the same second over and over again for a few seconds or it stumbles for like 10 second...

Casual Listener

Hi all,   Since i've got a new device ithere are some problems with the quality of the music... Sometimes my songs won't play normal. The songs will stuck and replay the same second...

chihirox_

Casual Listener

1264 Views

4 replies

0 likes

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  • 4 replies
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Radio station disappeared

I have Galaxy S5, with Android 6.0.1, and a premium subscription. I had a radio station yesterday named "Church", and been listening to it for a couple weeks, but today it's gone and all my attempts to search for it has been for naught. It played a l...

Newbie

I have Galaxy S5, with Android 6.0.1, and a premium subscription. I had a radio station yesterday named "Church", and been listening to it for a couple weeks, but today it's gone and all my attempts ...

MartinStoichkov

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
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Music resumes playback when mobile app reopened

My Question or IssueI recently reinstalled Spotify for Android. Since then when I open the app music automatically starts platying. Sometimes it's the last track I listened, sometimees it's the last track I listened to on the phone, sometimes it's a ...

Casual Listener

My Question or Issue I recently reinstalled Spotify for Android. Since then when I open the app music automatically starts platying. Sometimes it's the last track I listened, sometime...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No download button for podcasts

PlanFreeCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueHello,for some time I can't download podcasts anymore although there ist this option in Spotify Free. I logged in with my girlfriends premium Account and i...

Casual Listener

Plan Free Country  Germany Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue Hello, for some time I can't download podcasts anymore although ther...

Alfredo

Roadie

2301 Views

5 replies

0 likes

  • 2301 Views
  • 5 replies
  • 0 likes