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Playlist burn on screen

Solved!

Playlist burn on screen

Plan

Premium

Country

Sweden

Device

Samsung galaxy s7 edge

Operating System

Android 8.0.0

My Question or Issue

 The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I went back to Spotify it was still there.

Screenshot_20180803-171327_Spotify.jpg
Screenshot_20180803-171428_Spotify.jpg
Reply

Accepted Solutions
Marked as solution

Hey @Golvmopp, welcome to the community.

 

Hope your doing great!


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how things come along!

/B 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @Golvmopp, welcome to the community.

 

Hope your doing great!


I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how things come along!

/B 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello @billyj

 

The problem fixed itself when I restarted the app. 

 

I'll give you the versions anyway if you want to look into the problem further:
Spotify: 8.4.64.555

Android: 8.0.0

@Golvmopp -

 

Awesome! I’m so glad to hear you got things fixed 🙂 

 

Hope this helps 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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