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Plan
Premium
Country
Sweden
Device
Samsung galaxy s7 edge
Operating System
Android 8.0.0
My Question or Issue
The playlist was on got stuck/burnt on the screen. It persisted even though I changed view. If I went to another app it was gone but then when I went back to Spotify it was still there.
Solved! Go to Solution.
Hey @Golvmopp, welcome to the community.
Hope your doing great!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
Let me know how things come along!
/B 🙂
Hey @Golvmopp, welcome to the community.
Hope your doing great!
I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.
If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?
Let me know how things come along!
/B 🙂
Hello @billyj
The problem fixed itself when I restarted the app.
I'll give you the versions anyway if you want to look into the problem further:
Spotify: 8.4.64.555
Android: 8.0.0
Awesome! I’m so glad to hear you got things fixed 🙂
Hope this helps 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…