Storage

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Storage

Newbie

Premium

Country

 Usa

Device

LG Stylo3

Operating System

Android

 

My Question or Issue

 Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

1 Reply
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Re: Storage

Rock Star 22
Rock Star 22

Hey @Wizazz1, welcome to the community!

 

Sorry to hear this - but no worries, I’ll be happy to help. 

 

Please go ahead and try these steps: 

 

First, clear your cache: 

Note: After clearing the app’s cache, you’re logged out, and your login details are cleared. You’ll need to resync any offline music, and reselect your preferred settings after logging back in.

  1. Tap Your Library  in the menu at the bottom of the screen.
  2. Tap .
  3. Scroll to Other and select Delete cache and saved data.
  4. Tap OK.

Next, downloads storage:

If your Android device has an external SD card, you can download Spotify music there instead of the internal memory.

Tip: Make sure your SD card has at least 1GB free space. The storage option only appears if your SD Card is available and accessible.

  1. Tap Your Library  in the menu at the bottom of the screen.
  2. Tap Settings .
  3. Tap Storage.
  4. Select where you want to save your downloaded music.
  5. Tap OK. The transfer takes a few minutes depending on the size of your library. You can still listen to Spotify as normal during the transfer. Spotify restarts afterwards.

 

If those don’t work, please try a clean reinstall of the app, and make sure to clear all the app’s associated cache. You can follow these steps: https://support.spotify.com/using_spotify/troubleshooting/reinstallation-of-spotify/.

 

Let me know how this goes!

Billy-JRock Star 22
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