Help Wizard

Step 1


Spotify stops every 10 minutes

Spotify stops every 10 minutes

It's all in the title. Seems new to this version ( arm v7) so I don't think the phone is to blame, it was working just fine like two weeks ago.

Spotify app crashes exactly every 10min, I timed it. The "persistent notification" disappears and I have to relaunch the app. 

I'm on an unusual Chinese phone (Oukitel k5000), with no "killing app battery saver" settings (custom Android 7.0). I'm a Spotify Premium user.

Worth noting, I play music through my headset (tried with 2x Bluetooth headsets). 

1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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