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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115212 Views

27 replies

4 likes

  • 115212 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231631 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231631 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591116 Views

79 replies

3 likes

  • 591116 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485601 Views

580 replies

42 likes

Account
Free
  • 485601 Views
  • 580 replies
  • 42 likes

Volume goes down in background automatically

PlanPremiumCountry BrazilDeviceLenovo Moto Z2 PlayOperating SystemAndroid 8.0.0 My Question or Issue When I'm running Spotify in the background and open any other app the songs volume goes down (feels like 50% less) and the only way to turn it back t...

Newbie

Plan Premium Country  Brazil Device Lenovo Moto Z2 Play Operating System Android 8.0.0   My Question or Issue  When I'm running Spotify in the background and open any other a...

467 Views

0 replies

0 likes

  • 467 Views
  • 0 replies
  • 0 likes

Solved!! Is anyone else experiencing issues with the mobile app on Android?

hello,Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone works fine so I know it's not just the phone. Anyone e...

Casual Listener

hello, Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone w...

jaisonmiguek

Casual Listener

1791 Views

5 replies

1 likes

  • 1791 Views
  • 5 replies
  • 1 likes

Sharing option disabled

PlanPremiumCountry UKDeviceSamsung Galaxy S8 plusOperating SystemAndroid Oreo My Question or Issue When I try to share a song the app crashes, everything else is working OK

Regular

Plan Premium Country  UK Device Samsung Galaxy S8 plus Operating System Android Oreo   My Question or Issue  When I try to share a song the app crashes, everything else ...

Jose_M

Spotify Star

1145 Views

1 replies

1 likes

  • 1145 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast episodes will only play once

Plan: PremiumCountry: UK Device: Huawei P20 ProOperating System: Android 8.1.0 Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, and Spotify will skip past it when I try to play it again. I've tried u...

Casual Listener

Plan: Premium Country: UK  Device: Huawei P20 Pro Operating System: Android 8.1.0   Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, ...

sliiightly

Casual Listener

2314 Views

2 replies

3 likes

Podcasts
  • 2314 Views
  • 2 replies
  • 3 likes

Music Downloading

I am not able to Download Music and store it on an SD cardPlanPremiumCountryUnited StatesDeviceLG Stylo 2 PlusOperating SystemAndroid Nougat or 7.0 My Question or Issue I cannot Download music to listen to offline on my SD card

Newbie

I am not able to Download Music and store it on an SD card Plan Premium Country United States Device LG Stylo 2 Plus Operating System Android Nougat or 7.0   My Question or Issue &nbs...

Billy-J

Spotify Star

721 Views

1 replies

0 likes

sd card
  • 721 Views
  • 1 replies
  • 0 likes

All kind of problems in Android app

PlanFreeCountry SpainDeviceMotorola idk what elseOperating SystemI'm not sure lol My Question or Issue Ayo, I have come here because I am pretty fed up with the way the Android app is treating me. I had been using the Android app around May earlier t...

Visitor

Plan Free Country  Spain Device Motorola idk what else Operating System I'm not sure lol   My Question or Issue  Ayo, I have come here because I am pretty fed up with the way...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

Spotify is always in offline mode

If I open Spotify, it's always in offline mode. I#ve to switch of the offline mode manually each time. Please fix this: spotify shall stay in the last mode, not start always in the offline modeBut it shall be able to updating the song, if WLAN is ava...

Roadie

If I open Spotify, it's always in offline mode. I#ve to switch of the offline mode manually each time.   Please fix this: spotify shall stay in the last mode, not start always in the offline m...

Kalmora

Roadie

722 Views

2 replies

0 likes

  • 722 Views
  • 2 replies
  • 0 likes

Can't share songs

PlanPremiumCountry USADeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or Issue I am not able to share any songs at all. Every time I try to share a song to a friend the app crashes and takes me back to the home screen. Does anyone...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue   I am not able to share any songs at all. Every tim...

Nico

Community Legend

1828 Views

5 replies

3 likes

Android
Samsung Galaxy Note 9
  • 1828 Views
  • 5 replies
  • 3 likes

Can't share songs

The share song function does not work. Instead of giving me the sharing options (e.g. whatsapp, messenger, copy link, etc) I get redirected to my Home menu in Spotify.What has happened? Some sort of a bug? PlanPremiumCountrySwedenDeviceSamsung Galaxy...

Newbie

The share song function does not work. Instead of giving me the sharing options (e.g. whatsapp, messenger, copy link, etc) I get redirected to my Home menu in Spotify. What has happened? Some sort o...

Nico

Community Legend

3223 Views

1 replies

4 likes

  • 3223 Views
  • 1 replies
  • 4 likes

Superuser Contribution Songs radio doesn't show the first one as 'now playing'

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio. PremiumCountry Israel

Casual Listener

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio.&...

melamedshay

Casual Listener

1773 Views

2 replies

0 likes

  • 1773 Views
  • 2 replies
  • 0 likes

Superuser Contribution Files doesn`t save to SD card after UPDATE 8.4.62.490 armV7

PlanPremiumCountry MxDevice(Samsung Galaxy 9+)Operating System Android 8.0.0 My Question or IssueHi, After some update the SD option to save files is no longer available version: 8.4.62.490 armV7, it only shows the internal storage , in previous vers...

Newbie

Plan Premium Country  Mx Device (Samsung Galaxy 9+) Operating System  Android 8.0.0   My Question or Issue Hi, After some update the SD option to save files is no longer avai...

Ianpeters

Newbie

2417 Views

8 replies

4 likes

  • 2417 Views
  • 8 replies
  • 4 likes

Superuser Contribution Offline songs are not updated

Always if I start Spotify it's in offline mode.Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my songs. Fix this: Automatically updates the songs, if* ...

Roadie

Always if I start Spotify it's in offline mode. Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my s...

Kalmora

Roadie

614 Views

2 replies

0 likes

  • 614 Views
  • 2 replies
  • 0 likes

Introduce Streaming Only With WIFI Mode

It's really annoying, that the user has to switch to the offline mode, if no WIFI is available. Most Apps I know are able to be more smart and chck if you have WIFI or mobile internet. It would be much better, if spotify knows three modes:* Offline* ...

Roadie

It's really annoying, that the user has to switch to the offline mode, if no WIFI is available. Most Apps I know are able to be more smart and chck if you have WIFI or mobile internet.   It wo...

Kalmora

Roadie

720 Views

2 replies

0 likes

  • 720 Views
  • 2 replies
  • 0 likes

Menu / Go Online To See Menu

It's always the same I'm streaming (!) as that Sony Z3 has no SD Card and Spotify is telling me "Go Online", if I try to open a menu. First at all, why I've to online to use the Spotify menus?!And why is Spotify thinking, I'm offline, as it's live st...

Roadie

It's always the same I'm streaming (!) as that Sony Z3 has no SD Card and Spotify is telling me "Go Online", if I try to open a menu.   First at all, why I've to online to use the Spotify menu...

1150 Views

0 replies

1 likes

Android
bug
buggy
menu
old
  • 1150 Views
  • 0 replies
  • 1 likes

Spotify play Song deleted from a playlist

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that Song from the playlist but this Song is not in my p...

Casual Listener

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that ...

Federico13

Casual Listener

1218 Views

4 replies

0 likes

  • 1218 Views
  • 4 replies
  • 0 likes

Solved!! Share option causes Android crash

Has been crashing since yesterday. Uninstall doesn't resolve issue. PlanPremiumCountryUsa DeviceSamsung Galaxy 9 My Question or Issue

Regular

Has been crashing since yesterday. Uninstall doesn't resolve issue.    Plan Premium Country Usa   DeviceSamsung Galaxy 9     My Question or Issue  

Billy-J

Spotify Star

6018 Views

9 replies

7 likes

  • 6018 Views
  • 9 replies
  • 7 likes

I can't look at videos

PlanPremiumCountry RomaniaDeviceSamsung Galaxy S9+ My Question or Issue Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought premium. I cant even look at Fuel to the Fire by Migos or many others cool vids on Spotif...

Casual Listener

Plan Premium Country  Romania Device Samsung Galaxy S9+   My Question or Issue    Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought...

Billy-J

Spotify Star

1318 Views

6 replies

0 likes

  • 1318 Views
  • 6 replies
  • 0 likes

Casting Bug for Androiid LG G4

Hey community-I think I ran into a weird bug. I am trying to cast from my windows computer to my unlocked smartphone with Spotify pulled up. I need to cast to my phone because the bluetooth on my computer seems to be having problems, and because I us...

Newbie

Hey community- I think I ran into a weird bug. I am trying to cast from my windows computer to my unlocked smartphone with Spotify pulled up. I need to cast to my phone because the bluetooth on my c...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Favorite Songs not adding

I was listening to the list of songs I favorited and I noticed a few songs I know I favorited never playing. When I checked my favorite song list the song were not there. I went to search for the songs to favorite them again but when I found the song...

Newbie

I was listening to the list of songs I favorited and I noticed a few songs I know I favorited never playing. When I checked my favorite song list the song were not there. I went to search for the son...

1653 Views

0 replies

1 likes

  • 1653 Views
  • 0 replies
  • 1 likes

Superuser Contribution notification keeps popping up repeatedly

PlanPremiumCountry AustraliaDeviceOppo A73Operating SystemAndroid 7.1 Colour OS3.2 My Question or Issue So at the current moment when I'm playing music, a notification keep rapidly popping up then disappearing before I can read it properly, but I kno...

Casual Listener

Plan Premium Country  Australia Device Oppo A73 Operating System Android 7.1 Colour OS3.2   My Question or Issue  So at the current moment when I'm playing music, a notificat...

FabianS_Bogota

Roadie

2301 Views

3 replies

0 likes

  • 2301 Views
  • 3 replies
  • 0 likes