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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111247 Views

26 replies

3 likes

  • 111247 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223806 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223806 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581024 Views

79 replies

3 likes

  • 581024 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478370 Views

577 replies

40 likes

Account
Free
  • 478370 Views
  • 577 replies
  • 40 likes

Favorite Songs not adding

I was listening to the list of songs I favorited and I noticed a few songs I know I favorited never playing. When I checked my favorite song list the song were not there. I went to search for the songs to favorite them again but when I found the song...

Newbie

I was listening to the list of songs I favorited and I noticed a few songs I know I favorited never playing. When I checked my favorite song list the song were not there. I went to search for the son...

1645 Views

0 replies

1 likes

  • 1645 Views
  • 0 replies
  • 1 likes

Superuser Contribution notification keeps popping up repeatedly

PlanPremiumCountry AustraliaDeviceOppo A73Operating SystemAndroid 7.1 Colour OS3.2 My Question or Issue So at the current moment when I'm playing music, a notification keep rapidly popping up then disappearing before I can read it properly, but I kno...

Casual Listener

Plan Premium Country  Australia Device Oppo A73 Operating System Android 7.1 Colour OS3.2   My Question or Issue  So at the current moment when I'm playing music, a notificat...

FabianS_Bogota

Roadie

2289 Views

3 replies

0 likes

  • 2289 Views
  • 3 replies
  • 0 likes

save device connections for next app start

PlanPremiumCountry GermanyDeviceSamsung Note 4Operating SystemAndroid My Question or Issue (How) Can i keep connected devices connected after closing and restarting the android app? I want to use the app on a Samsung note 4 as a control app for the s...

Newbie

  Plan Premium Country  Germany Device Samsung Note 4 Operating System Android   My Question or Issue  (How) Can i keep connected devices connected after closing and re...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Custom equalizer bug

PlanPremiumCountry Brazil Device(Samsung Galaxy S8) Operating System(Android) My Question or Issue Everytime I restart my device and open Spotify, my custom equalizer settings do not operate even though "custom" is selected on the list. A flat equali...

Newbie

  Plan Premium Country  Brazil   Device (Samsung Galaxy S8)   Operating System (Android)   My Question or Issue  Everytime I restart my device and open Spot...

535 Views

0 replies

0 likes

  • 535 Views
  • 0 replies
  • 0 likes

Issues playing over Bluetooth once updating to Android Pi (9.0)

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid Pi (9.0) My Question or Issue Once i updated my phone to Android Pi, when I stream spotify over bluetooth to my car, the track/song information does not update on the display at all. I did no...

Newbie

Plan Premium Country  USA Device Pixel 2 Operating System Android Pi (9.0)   My Question or Issue  Once i updated my phone to Android Pi, when I stream spotify over bluetooth...

Glibster

Newbie

992 Views

2 replies

5 likes

  • 992 Views
  • 2 replies
  • 5 likes

Solved!! Not able to share.

PlanPremiumCountryUsa DeviceSamsung Galaxy S9.Operating SystemAndroid Oreo My Question or IssueI am no able to share my music. Everytime I click the share button it kicks me out of Spotify. I have already restarted my phone plus I deleted and redoebl...

Casual Listener

Plan Premium Country Usa   Device Samsung Galaxy S9. Operating System Android Oreo   My Question or Issue I am no able to share my music. Everytime I click the share button ...

brennoz77

Newbie

1378 Views

5 replies

0 likes

  • 1378 Views
  • 5 replies
  • 0 likes

Solved!! "Extreme" setting is completely gone?

PlanPremiumCountry USADeviceLG v20 SprintOperating SystemAndroid OreoMy Question or Issue So, it seems as though "Extreme" mode for both streaming and downloading is gone. From what I know, the removal of "Extreme" from streaming has been rolled out ...

Casual Listener

Plan Premium Country  USA Device LG v20 Sprint Operating System Android Oreo My Question or Issue  So, it seems as though "Extreme" mode for both streaming and downloading is ...

Loxer

Community Legend

1308 Views

1 replies

1 likes

  • 1308 Views
  • 1 replies
  • 1 likes

Superuser Contribution Search tab disconnects Spotify

PlanPremium CountryPhilippines DeviceSamsung Galaxy J5 (2016) My Question or Issue I have tried to restart the app. I even tried to camcel the spotify app and reinstalling it from the google play store. Still it has the same result/issue. It still di...

Casual Listener

Plan Premium   Country Philippines   Device Samsung Galaxy J5 (2016)   My Question or Issue  I have tried to restart the app. I even tried to camcel the spotify app and ...

Zuisky21

Casual Listener

940 Views

4 replies

0 likes

  • 940 Views
  • 4 replies
  • 0 likes

Superuser Contribution I cant search but I can download songs

PlanPremiumCanada DeviceSamsung galaxy a8 My Question or Issue I am connected on a wifi, my data is off but I cant do any search. It keep saying I am offline and yet I can listen to any song(not only those in offline mode) of my library, online radio...

Newbie

Plan Premium Canada   Device Samsung galaxy a8   My Question or Issue  I am connected on a wifi, my data is off but I cant do any search. It keep saying I am offline and yet I ...

Molano

Newbie

588 Views

2 replies

0 likes

  • 588 Views
  • 2 replies
  • 0 likes

Downloading message keeps hanging in left corner on Android 5.1.1. after playlist has been download

PlanpremiumCountry Netherlands DeviceSamsung J3 galaxyOperating SystemAndroid 5.1.1. My Question or IssueWhen I download a playlist, on my Samsung in the left corner I keep seeing the message "Downloading" even after it has been fully downloaded.

Music Fan

Planpremium Country Netherlands   Device Samsung J3 galaxy Operating System Android 5.1.1.    My Question or Issue When I download a playlist, on my Samsung in the left corner...

spotadandy

Music Fan

741 Views

4 replies

0 likes

  • 741 Views
  • 4 replies
  • 0 likes

Problem with save song

PlanPremiumCountry ItalyDevice( Samsung Galaxy Note 4)Operating System(Android) My Question or Issue Spotify saves some songs that I do not want. Why?

Casual Listener

Plan Premium Country  Italy Device ( Samsung Galaxy Note 4) Operating System (Android)   My Question or Issue  Spotify saves some songs that I do not want. Why?

Pastina

Casual Listener

711 Views

4 replies

0 likes

  • 711 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Songs not in album playing

PlanFreeCountry Ireland DeviceHuawei Y7 My Question or Issue I was listening to Ariana Grande's album sweetener when one of her older songs started playing so I pressed the don't play this again button. It then proceeded to play songs from completely...

Newbie

  Plan Free Country  Ireland  Device Huawei Y7   My Question or Issue  I was listening to Ariana Grande's album sweetener when one of her older songs started playing...

user-removed

Not applicable

10809 Views

1 replies

0 likes

  • 10809 Views
  • 1 replies
  • 0 likes

downloading

PlanPremiumCountry PhilippinesDeviceAsus Zenfone Max PlusOperating SystemAndroid Nougat My Question or IssueSometimes, while downloading for offline, I always stuck on the first item to download. For it to continue, i have to turn the offline mode of...

Newbie

Plan Premium Country  Philippines Device Asus Zenfone Max Plus Operating System Android Nougat   My Question or Issue Sometimes, while downloading for offline, I always stuck on t...

Billy-J

Spotify Star

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW CAN I USE THE BUTTONS OF MY EARBUDS TO RETURN TO A SONG?

PlanFree/PremiumCountryMEXICO DeviceHUAWEI P20 PROOperating SystemANDROID OREO My Question or Issuei dont know how to use the buttons of my earbuds.Pressing one time pause the song or play itpressing two time go to the next song pressing three times ...

Newbie

Plan Free/Premium Country MEXICO   Device HUAWEI P20 PRO Operating System ANDROID OREO   My Question or Issue i dont know how to use the buttons of my earbuds. Pressing one time...

Alfredo

Roadie

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

'offline' when fully connected

PlanPremiumCountryNew Zealand DeviceSamsung S7 edge, maccook 2015Operating Systemandroid oreo, el capitan My Question or Issue For about an month my account says it's offline. I can browse music so it is gathering online info. Anything I try search c...

Casual Listener

Plan Premium Country New Zealand    Device Samsung S7 edge,  maccook 2015 Operating System android oreo,  el capitan   My Question or Issue  For about an mont...

Clwatsnn

Casual Listener

908 Views

2 replies

1 likes

Account
Premium
Subscription
  • 908 Views
  • 2 replies
  • 1 likes

Spotify app on Android was not updating much

PlanPremiumCountryPoland DeviceSamsung Note 4 LTE (N910C)Operating SystemAndroid 6.0 My Question or IssueI had to be frustrated for two or three years for two bugs, although I have Google Play auto-update of apps enabled, and I had seen previously Sp...

Newbie

Plan Premium Country Poland  Device Samsung Note 4 LTE (N910C) Operating System Android 6.0   My Question or Issue I had to be frustrated for two or three years for two bugs,&nbsp...

jsannn

Community Legend

919 Views

1 replies

0 likes

  • 919 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs do not play

PlanPremiumCountry US Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I upgraded to premium a couple months ago, but when I still had the free plan I had a couple songs I didn't want to hear anymore in my playlist, so I s...

Casual Listener

Plan Premium Country  US   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I upgraded to premium a couple months ago, but when I sti...

Ragenmoy

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with the Spotify

PlanFreeCountryVietnamDeviceSamsung Galaxy E5Operating SystemsAndroid 5.1.1My Question or IssuesThe music player screen get dark when I touched the music bar. There aren't any lyrics, play button, next button,...on the screen. Then when I tried back ...

Casual Listener

Plan Free Country Vietnam Device Samsung Galaxy E5 Operating Systems Android 5.1.1 My Question or Issues The music player screen get dark when I touched the music bar. There aren't any lyric...

Alfredo

Roadie

1456 Views

7 replies

1 likes

  • 1456 Views
  • 7 replies
  • 1 likes

Superuser Contribution Can't download music properly

PlanPremiumCountry NetherlandsDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0. My Question or Issue Hey there,So I've been trying to download music to listen offline. I add a new song to a list I already downloaded and then I get the notificatio...

Casual Listener

  Plan Premium Country  Netherlands Device Samsung Galaxy S7 Operating System Android 8.0.0.   My Question or Issue  Hey there, So I've been trying to download music...

TWyrd

Casual Listener

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
  • 0 likes

Superuser Contribution Odd Visual Delay in Spotify App

I'm experiencing an odd and frustrating delay in the Spotify app. When I am playing a song and want to skip to another song it keeps the last song's title and album cover going. Let's say that you are in the video player and decide to skip five songs...

Newbie

I'm experiencing an odd and frustrating delay in the Spotify app. When I am playing a song and want to skip to another song it keeps the last song's title and album cover going. Let's say that you ar...

forcedrevival

Gig Goer

1117 Views

4 replies

1 likes

  • 1117 Views
  • 4 replies
  • 1 likes