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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388316 Views

545 replies

34 likes

Account
Free
  • 388316 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8061 Views

0 replies

7 likes

  • 8061 Views
  • 0 replies
  • 7 likes

How to unblock songs blocked in Daily Mix

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

Newbie

I accidentally blocked a couple of songs in Daily Mix. How do I unblock these songs?

0-vcf1u_3154z

Newbie

104054 Views

11 replies

19 likes

  • 104054 Views
  • 11 replies
  • 19 likes

Play ALL downloaded songs (including albums)

PlanPremiumCountryEngland Device(Samsung Galaxy S7) My Question or IssueThis seems like such a ridiculous question to ask. I want to be able to shuffle every single song I have downloaded, including albums that I have downloaded.For example, I have s...

Regular

Plan Premium Country England  Device (Samsung Galaxy S7)   My Question or Issue This seems like such a ridiculous question to ask. I want to be able to shuffle every single song I h...

pratay1

Regular

1819 Views

8 replies

0 likes

  • 1819 Views
  • 8 replies
  • 0 likes

Error

PlanFreeCountryVietnamDeviceSamsung Galaxy J4Operating SystemAndroid My Question or IssueI couldn't see the songs' covers, lyrics or any play/pause, skip buttons after i clicked at the now playing bar. My screen was a black. I waited but there was no...

Newbie

Plan Free Country Vietnam Device Samsung Galaxy J4 Operating System Android  My Question or Issue I couldn't see the songs' covers, lyrics or any play/pause, skip buttons after i clicke...

Billy-J

Spotify Star

606 Views

1 replies

0 likes

Active Screen
  • 606 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play Next option.

PlanPremiumCountryUS Device: IPhone 6 My Question or Issue I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was a way we could have both. Some times at work I have 99+ tracks lined up in my queue and to put ...

Casual Listener

  Plan Premium Country US   Device: IPhone 6    My Question or Issue  I’ve come to understand the Play Next button was replaced by the Add to queue. I wish there was...

SergioDavid

Roadie

7346 Views

1 replies

86 likes

  • 7346 Views
  • 1 replies
  • 86 likes

Superuser Contribution stopping when casting, hangs telephone

PlanPremiumCountry Netherlands DeviceOneplus 3. Google chromecast 2 HD. Operating System Android 8.0 / oxygen os official stock version without rooting etc. My Question or Issue Stopping Spotify when casting makes chromecast go on playing on the chro...

Casual Listener

Plan Premium Country  Netherlands  Device Oneplus 3.  Google chromecast 2 HD.  Operating System   Android 8.0 / oxygen os official stock version without rooting etc....

SergioDavid

Roadie

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!! New UI

PlanPremiumCountry GermanyDeviceHTC U11Operating SystemAndroid Oreo My Question or IssueSo for a very short moment, I saw a new UI on my Spotify and I liked it a lot,but it dissappeared, so I'd like to knoe how to get it forever.Thanks in advance

Casual Listener

Plan Premium Country  Germany Device HTC U11 Operating System Android Oreo   My Question or Issue So for a very short moment, I saw a new UI on my Spotify and I liked it a lo...

Jose_M

Spotify Star

1302 Views

3 replies

0 likes

Android 8
UI
  • 1302 Views
  • 3 replies
  • 0 likes

Superuser Contribution How To Add An Offline Device That Was Previously Removed

PlanPremiumCountry DeviceHuawei P8 LiteOperating SystemAndroid Marshmallow My Question or IssueHi I Recently Removed A Device From the offline device list, now when I try to download music offline on that same device, it doesn't work(I guess this is ...

Newbie

Plan Premium Country   Device Huawei P8 Lite Operating System Android Marshmallow   My Question or Issue Hi I Recently Removed A Device From the offline device list, now when I tr...

Auxilor

Casual Listener

1957 Views

2 replies

1 likes

  • 1957 Views
  • 2 replies
  • 1 likes

Repeated pausing with Bluetooth

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid 8.1 My Question or IssueMy music keeps pausing over and over when I listen with Bluetooth. I have not been able to test with wired headphones. Sometimes it will go minutes between pa...

Visitor

Plan Premium Country  US Device Samsung Galaxy S9 Operating System Android 8.1   My Question or Issue My music keeps pausing over and over when I listen with Bluetooth. I have no...

user-removed

Not applicable

8432 Views

2 replies

1 likes

  • 8432 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Notification bar with controls and "running in background"

DeviceOnePlus 3Operating SystemAndroid 8.0.0 OxygenOS 5.0.4 My Question or IssueHey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the notifications nor on lockscreen with controls for the player. But when I...

Casual Listener

Device OnePlus 3 Operating System Android 8.0.0 OxygenOS 5.0.4   My Question or Issue Hey, so for about a month or so Spotify acts weirdly. It doesn't show the notification bar in the noti...

Alfredo

Roadie

3532 Views

3 replies

0 likes

  • 3532 Views
  • 3 replies
  • 0 likes

Spotify holding my storage hostage

PlanPremiumCountry BrazilDeviceSamsung Galaxy J7Operating SystemAndroid 7.0 My Question or Issue The Spotify app on my phone just decided it didn't want to recognize the 15GB of files it had saved on my phone. The app won't read them, it won't delete...

Newbie

Plan Premium Country  Brazil Device Samsung Galaxy J7 Operating System Android 7.0   My Question or Issue  The Spotify app on my phone just decided it didn't want to recogniz...

evo4g63t

Roadie

1213 Views

2 replies

0 likes

  • 1213 Views
  • 2 replies
  • 0 likes

SD Card reads/writes lock up the last two versions of Spotify

Premium/LG v20/Nougat I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows song names not artist). Now I suspected its a faulty sd card...

Roadie

Premium/LG v20/Nougat   I've got an issue of songs randomly not playing and locking up the program. This all started 2 updates ago. Also fails to refresh the listings of playlists (only shows ...

evo4g63t

Roadie

997 Views

2 replies

0 likes

  • 997 Views
  • 2 replies
  • 0 likes

Superuser Contribution Stops playing radio after a couple songs

PlanPremiumCountry US DeviceSony xperia xa1 ultra Operating SystemAndroid oreo My Question or IssueI will start a radio with anything, let's say a song radio. It'll play a few songs and then no music. The notification on androids notification bar wil...

Casual Listener

Plan Premium Country  US  Device Sony xperia xa1 ultra  Operating System Android oreo   My Question or Issue I will start a radio with anything, let's say a song radio. ...

Tech-Mike

Newbie

1201 Views

3 replies

0 likes

  • 1201 Views
  • 3 replies
  • 0 likes

Songs randomly pausing and skipping

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen. Sometimes the "Ok Google" feature on my phone wil...

Casual Listener

I've come across a few very annoying issues lately with my premium account on my Samsung Galaxy S8. Songs will randomly pause and will continuously be skipped without me even touching my phone screen...

vjf_-1rwgdmbe

Casual Listener

971 Views

2 replies

0 likes

  • 971 Views
  • 2 replies
  • 0 likes

My own username shows up below a spotify song title within a playlist

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder. PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid

Casual Listener

I dont have any colaborative playlists but my own name shows up below a song name inside of a playlist. this makes navigation 10 times harder.     Plan Premium Country  The Nethe...

mikagiraffe

Casual Listener

884 Views

2 replies

0 likes

Help
navigation
navigation issues
  • 884 Views
  • 2 replies
  • 0 likes

Unknown Device

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7 My Question or Issue Since yesterday there is an unkown device that takes over the control of the streaming. I can switch back to my device but I can listen his playlist then. I can switch back but the...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S7   My Question or Issue  Since yesterday there is an unkown device that takes over the control of the streaming. I can switch ba...

nikolang

Casual Listener

828 Views

3 replies

0 likes

  • 828 Views
  • 3 replies
  • 0 likes

Playlist Duration Not Visible

PlanPremiumCanada DeviceSamsung Galaxy S8 + Web Player on DesktopOperating SystemLatest Android OS, Latest Windows 10 My Question or IssueI created a playlist for an event and I can't seem to find a way to display the total duration. I've tried on my...

Casual Listener

Plan Premium Canada   Device Samsung Galaxy S8 + Web Player on Desktop Operating System Latest Android OS, Latest Windows 10   My Question or Issue I created a playlist for a...

metrosuperstar

Casual Listener

901 Views

2 replies

0 likes

  • 901 Views
  • 2 replies
  • 0 likes

Storage

PremiumCountry UsaDeviceLG Stylo3Operating SystemAndroid My Question or Issue Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lower it. I havent downloaded songs even

Newbie

Premium Country  Usa Device LG Stylo3 Operating System Android   My Question or Issue  Spotify is taking up over 12GB on my phone n i only have 16GB. Can I do something's 2 lo...

Billy-J

Spotify Star

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private Playlist messed up

PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...

Regular

Plan Premium Country  Germany Device Samsung Galaxy S6 Operating System   Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...

_Max_

Regular

2831 Views

8 replies

0 likes

  • 2831 Views
  • 8 replies
  • 0 likes

Superuser Contribution Cant play some tracks

PlanPremiumCountry UKDeviceSamsung Galaxy 6Operating SystemAndroid Nougat My Question or IssueIm having a problem trying to play tracks from The Stranglers, I click on any track and nothing happens, on a windows pc it says track is unavailable., on t...

Visitor

Plan Premium Country  UK Device Samsung Galaxy 6 Operating System Android Nougat   My Question or Issue Im having a problem trying to play tracks from The Stranglers, I click...

Alfredo

Roadie

1589 Views

11 replies

0 likes

  • 1589 Views
  • 11 replies
  • 0 likes

Connection error / Offline mode

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue Hi, Since a few weeks I'm getting a connection error from Spotify. When I open Spotify and choose a playlist or artist it's all good, however wh...

Newbie

Plan Premium Country  The Netherlands Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue   Hi,   Since a few weeks I'm getting a connec...

Jose_M

Spotify Star

711 Views

1 replies

0 likes

  • 711 Views
  • 1 replies
  • 0 likes