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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839772 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839772 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13612 Views
  • 1 replies
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  • 13612 Views
  • 1 replies
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UGO bluetooth mini speaker

HiWonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 ) although it does say it is paired..anyone know if this speaker is supported by spotify?

  • Newbie
  • Hi Wonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 )  although it does say it is paired..anyone know if this speaker is supported by spot...
  • Joe
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

New Playlist not creating default name anymore

I have a Moto Z Force Droid running Android 7.1.1.1. I have Spotify version 8.4.39673 arm V7.When I select a song or album and select to add to a new playlist, the playlist no longer generates a default name. Instead, I have to type/enter my own play...

  • Regular
  • I have a Moto Z Force Droid running Android 7.1.1.1. I have Spotify version 8.4.39673 arm V7. When I select a song or album and select to add to a new playlist, the playlist no longer generates a de...
  • Joe
  • Community Legend
  • 571 Views
  • 3 replies
  • 5 likes
  • Playlist naming
  • 571 Views
  • 3 replies
  • 5 likes

Podcast / Yamaha MusicCast

Hallo, warum kann ich laut Hilfe Podcasts mit Sonos Lautsprechern hören, aber nicht mit meinem Yamaha Musiccast System? Wird dies irgendwann möglich sein? Vielen Dank

  • Newbie
  • Hallo, warum kann ich laut Hilfe Podcasts mit Sonos Lautsprechern hören, aber nicht mit meinem Yamaha Musiccast System? Wird dies irgendwann möglich sein? Vielen Dank
  • alexbertus
  • Newbie
  • 974 Views
  • 1 replies
  • 6 likes
  • 974 Views
  • 1 replies
  • 6 likes

Bug with title bar

When scrolling through a playlist, if a song element is hidden under the title bar it is still selectable by tapping the playlist title. This can prove burdensome if a user mis-touches when trying to select the options button next to the playlist tit...

  • Newbie
  • When scrolling through a playlist, if a song element is hidden under the title bar it is still selectable by tapping the playlist title. This can prove burdensome if a user mis-touches when trying to...
  • 141 Views
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  • 141 Views
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Superuser Contribution Plays only a couple of seconds

Hello! For a week or so, I have had this problem (on Android). 1: giani sicari (artist I have never heard of) plays one album, starts playing by itself, owerwrites my "orders" and the like. Its the same artist and one album all the time which makes i...

  • Casual Listener
  • Hello!   For a week or so, I have had this problem (on Android).    1: giani sicari (artist I have never heard of) plays one album, starts playing by itself, owerwrites my "orders"...
  • Faderberg
  • Casual Listener
  • 471 Views
  • 4 replies
  • 0 likes
  • 471 Views
  • 4 replies
  • 0 likes

downloading music on your phone through spotify

I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.

  • Newbie
  • I'm no longer able to download songs from my computer onto my phone through spotify. In the settings it says Music Qaulity: Unavailable now.
  • Nico
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Solved!! Offline Music Storage on External SD Card

I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it. I've read through the threads regarding this, and tried the usual stuff (deleting cache, reinstalling Spotify, ...

  • Casual Listener
  • I recently got a new external SD card (64 Gig) to use with my phone (Nokia 6), in hopes of putting my Spotify offline music library on it.   I've read through the threads regarding this, and t...
  • phan_times
  • Community Legend
  • 5796 Views
  • 6 replies
  • 0 likes
  • 5796 Views
  • 6 replies
  • 0 likes

I pay 2 time in want month.

Hi. Why want spotify 2 time's €9.99 total 19.98? 

  • Newbie
  • Hi. Why want spotify 2 time's €9.99 total 19.98? 
  • 130 Views
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  • 130 Views
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Local files' album art not showing up on Android/iOS (randomly)

On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent. I was able to fix the issue on my computer by removing all special characters (hyphens, parentheses, underscores) from the filenames and restartin...

  • Gig Goer
  • On iOS, it seems to have album art for some local files. But on Android, it's pretty much non-existent.   I was able to fix the issue on my computer by removing all special characters (hyphens...
  • clicheusername
  • Gig Goer
  • 1786 Views
  • 1 replies
  • 0 likes
  • 1786 Views
  • 1 replies
  • 0 likes

Android

Hola.Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y nada. Que puedo hacer?

  • Newbie
  • Hola. Restaure ni celular a modo fabrica y ahora cada vez que quiero cambiar de cancion la musica deja de sonar. Desbloqueo el celular y cuando entra a spotify suena de nuevo. Ya reinstale la app y ...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Sketchy add?

Hey Everyone, today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this advertisement was very familuar and sounded as if it may be le...

  • Newbie
  • Hey Everyone,  today I got an add on my phone while listening to Spotify when an add stating "tap now to take a survey for a chance to win 30 days of Spotify premium" The voice saying this adve...
  • 192 Views
  • 0 replies
  • 0 likes
  • 192 Views
  • 0 replies
  • 0 likes

Shuffle entire library of "liked" songs

Up until the last Android update I could shuffle play my entire library. Am I missing a new way to use that feature or has it been removed? I'm very sad because that was pretty much the only way I used Spotify... Thanks for any help.

  • Newbie
  • Up until the last Android update I could shuffle play my entire library.  Am I missing a new way to use that feature or has it been removed?   I'm very sad because that was pretty much th...
  • 219 Views
  • 0 replies
  • 2 likes
  • 219 Views
  • 0 replies
  • 2 likes

Design Problems!

Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a few songs when I first searched for that artist in th...

  • Newbie
  • Hey guys, I have a problem that should be simple to solve and super cool for users. When I navigate to 'Your Library' on the app, some artists only contain a few songs. I understand that I saved a fe...
  • 249 Views
  • 0 replies
  • 0 likes
  • 249 Views
  • 0 replies
  • 0 likes

Help! Playing over Bluetooth resets my car stereo!

I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noticed it on 4/9/2014, but I hadn't used it in my car ...

  • Casual Listener
  • I have been using spotify since it came out and use it to play through my car stereo via bluetooth audio. It has worked extremely well and just this week the stereo started to misbehave. I first noti...
  • Roosty
  • Casual Listener
  • 1920 Views
  • 3 replies
  • 1 likes
  • 1920 Views
  • 3 replies
  • 1 likes

Motorola X4 bluetooth: Audio cuts at the beginning and restart

Dears, I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a single or a complete album, with each song, right at the beginning ...

  • Newbie
  • Dears,    I noticed a strange behavior in the last update: In my car, using the spotify connected to the Bluetooth of my Kenwood brand sound, When listening to a sequence of songs, or a s...
  • 299 Views
  • 0 replies
  • 3 likes
  • 299 Views
  • 0 replies
  • 3 likes

Superuser Contribution Se pausa reproduccion solo

Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de spotify.

  • Casual Listener
  • Que tal, quisiera que me ayudaran... Tengo un celular andr 7 y resulta que cuando uso  FB y aparece algun video en mi historial con el volumen silenciado al momento se detiene la reproduccion de...
  • ZullyB
  • Roadie
  • 882 Views
  • 1 replies
  • 1 likes
  • 882 Views
  • 1 replies
  • 1 likes

Superuser Contribution premium but can't play downloaded song

I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls

  • Visitor
  • I have premium account but I can't play my downloaded songs when I'm offline. There are the green circle too but I still can't play my downloaded songs. What should I do? Help pls
  • ZullyB
  • Roadie
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Rediculously repepetive and irrelevant ad(s)

Hey Spotify,I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his prescription additction problem. Again, I dont mind a...

  • Casual Listener
  • Hey Spotify, I dont mind ads since I am not using premium version but I am CONSTANTLY hearing this opiod addiction ad. I am about to punch this screen hoping to stop that guy from talking about his ...
  • 259 Views
  • 0 replies
  • 2 likes
  • 259 Views
  • 0 replies
  • 2 likes

Superuser Contribution I can't choose the place of the storage of download music

with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)

  • Newbie
  • with the last update for android does not appear the option to choose the place of the storage of downloaded music (internal or SD card)
  • ZullyB
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP pls

I can not import my songs from my cell phone to spotify, in settings I no longer have the options.(note) before you had this option in another account

  • Visitor
  • I can not import my songs from my cell phone to spotify, in settings I no longer have the options. (note) before you had this option in another account
  • ZullyB
  • Roadie
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Env: prod