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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839749 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839749 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13611 Views
  • 1 replies
  • 0 likes
  • 13611 Views
  • 1 replies
  • 0 likes

[Android Wear] Spotify keeps "connecting"

So I bought a Huawei Watch 2 Sport, running Android Wear 2.0 I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connection failed. I've tried the following steps: - Clear app data and ca...

  • Casual Listener
  • So I bought a Huawei Watch 2 Sport, running Android Wear 2.0    I've downloaded the Spotify app from the play store, but it keeps showing "connecting", and if long enough it says connecti...
  • user-removed
  • Not applicable
  • 3398 Views
  • 11 replies
  • 1 likes
  • 3398 Views
  • 11 replies
  • 1 likes

Anmeldung nicht moeglich - da Spotify auf "offline" gestellt war

Hallo, nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerdings) und staendig die Meldung bekam, dass die Verbindung nicht...

  • Newbie
  • Hallo,   nach einem Neu-Start meines Smartphones, musste ich mich neu anzumelden. Hat nur leider nicht funktioniert, da ich mit Spotify "offline" war (eine Internetverbindung bestand allerding...
  • Nico
  • Community Legend
  • 5016 Views
  • 1 replies
  • 1 likes
  • 5016 Views
  • 1 replies
  • 1 likes

Saucy Beats

Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense. Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not alone in this issue and therefore has me worried. Has anyone got to...

  • Regular
  • Spotify keeps randomly jumping to "saucy Beats" random, awful, nonsense.    Now I have reset all my passwords and logged out everywhere. However, a quick Google search suggests I am not a...
  • Henlag
  • Newbie
  • 1114 Views
  • 20 replies
  • 4 likes
  • 1114 Views
  • 20 replies
  • 4 likes

Won't play through wired headphones

When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help

  • Casual Listener
  • When I plug them in I can hear the crackle as they are being put in so my earphones are not the problem .when I start to play a song it shows its playing but I can't hear it. Please help
  • LorenzoSetola
  • Music Fan
  • 6013 Views
  • 5 replies
  • 0 likes
  • 6013 Views
  • 5 replies
  • 0 likes

New update wont allow me to download/play local files to my phone

With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re downloaded my songs from my spotify and all of the onlt...

  • Casual Listener
  • With the new update that is out I tried to add more songs to my spotify with local files so I could listen to them on my phone, but it then wouldn't add to my phone like it used to. So then I re down...
  • 350 Views
  • 0 replies
  • 0 likes
  • 350 Views
  • 0 replies
  • 0 likes

Solved!! spotify doesn`t save to sd card

Hello, on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full". I also emtied the catch and deleted all data...doesn't help...

  • Newbie
  • Hello,   on my WIko Wax spotify is unable to save offline music to the sd card. Although the internal disk is full and there is plenty of space on the sd card spotify just says "disk is full...
  • palacioswa1
  • Newbie
  • 478301 Views
  • 297 replies
  • 31 likes
  • 478301 Views
  • 297 replies
  • 31 likes

Skip beginning part of song

Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0 Cheers

  • Newbie
  • Hi recently my Spotify acting up by cut plenty seconds of the beginning of the next song. This happened randomly. I'm using Spotify on OnePlus 5 with Android 8.0.0   Cheers
  • 457 Views
  • 0 replies
  • 1 likes
  • 457 Views
  • 0 replies
  • 1 likes

Automatic stop?

Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.

  • Casual Listener
  • Why does the playback from my playlist stop every two or three hours? I need non-stop music for 8 hours.
  • Shaun_Yap
  • Gig Goer
  • 583 Views
  • 3 replies
  • 0 likes
  • 583 Views
  • 3 replies
  • 0 likes

Random devices hijacking my account through spotify conntect, any help?

Hi, i really need some help trying to disconnect / kick off any 'connected' devices from my spotify account? Every time i log in through my phone, some random device will connect, sometimes it's a PC sometimes it's another phone by the looks of thing...

  • Casual Listener
  • Hi, i really need some help trying to disconnect / kick off any 'connected' devices from my spotify account? Every time i log in through my phone, some random device will connect, sometimes it's a PC...
  • Heavywavez
  • Regular
  • 74283 Views
  • 26 replies
  • 27 likes
  • 74283 Views
  • 26 replies
  • 27 likes

Solved!! Creating Album Playlists

When creating a playlist from an album on Spotify, it no longer auto generates the album title and artist name as the title for the playlist. This is how I organise my music (albums as playlists). Please bring this back or can you suggest a better wa...

  • Newbie
  • When creating a playlist from an album on Spotify, it no longer auto generates the album title and artist name as the title for the playlist. This is how I organise my music (albums as playlists). Pl...
  • amirism
  • Roadie
  • 8143 Views
  • 1 replies
  • 3 likes
  • 8143 Views
  • 1 replies
  • 3 likes

Cant connect with smartwatch

So I just got a smartwatch Fossil Q Marshall. I bought this device so i could easily skip tracks change volume etc. on Spotify. But everytime I try connecting to Spotify it stays stuck on the connecting screen for 2 minutes and than it just stops. Wh...

  • Newbie
  • So I just got a smartwatch Fossil Q Marshall. I bought this device so i could easily skip tracks change volume etc. on Spotify.   But everytime I try connecting to Spotify it stays stuck on th...
  • DerekIreland
  • Newbie
  • 615 Views
  • 1 replies
  • 1 likes
  • 615 Views
  • 1 replies
  • 1 likes

manual track order in playlist

how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.

  • Casual Listener
  • how can I manually change the track order in a playlist? dragging a track is not possible in the android app as far as I can see.
  • jeanl
  • Newbie
  • 388 Views
  • 4 replies
  • 2 likes
  • 388 Views
  • 4 replies
  • 2 likes

E-mail on Android

Hello, can I change my e-mail on Android version of Spotify? 

  • Casual Listener
  • Hello, can I change my e-mail on Android version of Spotify? 
  • hhaizs
  • Casual Listener
  • 229 Views
  • 6 replies
  • 0 likes
  • 229 Views
  • 6 replies
  • 0 likes

Can't skip songs

Can someone help me please, I can't skip songs after 6 goes. Or select one after searching. Please help!

  • Casual Listener
  • Can someone help me please, I can't skip songs after 6 goes. Or select one after searching. Please help!
  • rajik1645
  • Casual Listener
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Superuser Contribution Remove/Delete downloads from Android Deviece

Hi Gang, Im new to spotify (yes, ive been living under a rock for a while) and after finally trying the free version i upraded to premium and was amazed how much better it is. im even considering the family plan! So my question is this... after downl...

  • Newbie
  • Hi Gang, Im new to spotify (yes, ive been living under a rock for a while) and after finally trying the free version i upraded to premium and was amazed how much better it is.  im even consideri...
  • Aimee_T
  • Roadie
  • 1239 Views
  • 1 replies
  • 0 likes
  • 1239 Views
  • 1 replies
  • 0 likes

Spotify pauses every 30 seconds

I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on everything else i own.

  • Visitor
  • I have an s8+ andaits worked great for months. Now it pauses every 30 seseconds on the dot. I've done everything I can to fix it even a factory reset and it still doesn't work. Any ideas? Working on ...
  • user-removed
  • Not applicable
  • 350 Views
  • 3 replies
  • 0 likes
  • 350 Views
  • 3 replies
  • 0 likes

All songs playlist not playing albums in correct order

Hi, When I'm listening to the all songs option in my library it's not playing in the correct order. It plays the same album but the order it plays the songs of that album is jumbled. For instance I downloaded 2 albums of an artist it plays all the so...

  • Newbie
  • Hi,   When I'm listening to the all songs option in my library it's not playing in the correct order. It plays the same album but the order it plays the songs of that album is jumbled.  F...
  • 256 Views
  • 0 replies
  • 1 likes
  • 256 Views
  • 0 replies
  • 1 likes

Wont play music

Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. My internet is working. Please help me, for I have u...

  • Regular
  • Hello, I am trying to play music for the past few days but it won’t work. I am not a premium member. I am clearly connected to the internet but nothing would play. I am smashing the shuffle button. M...
  • Joe
  • Community Legend
  • 475 Views
  • 11 replies
  • 0 likes
  • 475 Views
  • 11 replies
  • 0 likes

Recover deleted songs

How to recover deleted songs? Is there a way to see your previously downloaded songs?

  • Visitor
  • How to recover deleted songs? Is there a way to see your previously downloaded songs?
  • Joe
  • Community Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

UGO bluetooth mini speaker

HiWonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 ) although it does say it is paired..anyone know if this speaker is supported by spotify?

  • Newbie
  • Hi Wonder if anyone can help ...am unable to play songs via bluetooth on my UGO mini speaker ( version 4.2 )  although it does say it is paired..anyone know if this speaker is supported by spot...
  • Joe
  • Community Legend
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

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