Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111233 Views

26 replies

3 likes

  • 111233 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223801 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223801 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581008 Views

79 replies

3 likes

  • 581008 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478365 Views

577 replies

40 likes

Account
Free
  • 478365 Views
  • 577 replies
  • 40 likes

Queue is not working

Cannot add songs to queue, while adding them they not appear on the queue list.Latest Spotify version, tried to reinstall , didn't help.Please assist, frustrated DeviceOP3T, Samsung Galaxy tab s2Operating SystemOreoPremium Plan

Casual Listener

  Cannot add songs to queue, while adding them they not appear on the queue list. Latest Spotify version, tried to reinstall , didn't help. Please assist, frustrated    Device OP...

Joe

Community Legend

934 Views

3 replies

2 likes

  • 934 Views
  • 3 replies
  • 2 likes

Superuser Contribution Favorite Songs playlist

This playlist appears complete in the web page but incomplete in the app. Also some of the songs added don't have the heart symbol and it is not clear if the author is Spotify or me (both names appear).

Regular

This playlist appears complete in the web page but incomplete in the app. Also some of the songs added don't have the heart symbol and it is not clear if the author is Spotify or me (both names appea...

DelmaBV

Regular

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Volume goes down in background automatically

PlanPremiumCountry BrazilDeviceLenovo Moto Z2 PlayOperating SystemAndroid 8.0.0 My Question or Issue When I'm running Spotify in the background and open any other app the songs volume goes down (feels like 50% less) and the only way to turn it back t...

Newbie

Plan Premium Country  Brazil Device Lenovo Moto Z2 Play Operating System Android 8.0.0   My Question or Issue  When I'm running Spotify in the background and open any other a...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Solved!! Is anyone else experiencing issues with the mobile app on Android?

hello,Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone works fine so I know it's not just the phone. Anyone e...

Casual Listener

hello, Every time I try to open Spotify, it takes forever for the home screen to load, and if I try to load a song, it plays for a few seconds and then the app crashes. Every other app on my phone w...

jaisonmiguek

Casual Listener

1789 Views

5 replies

1 likes

  • 1789 Views
  • 5 replies
  • 1 likes

Sharing option disabled

PlanPremiumCountry UKDeviceSamsung Galaxy S8 plusOperating SystemAndroid Oreo My Question or Issue When I try to share a song the app crashes, everything else is working OK

Regular

Plan Premium Country  UK Device Samsung Galaxy S8 plus Operating System Android Oreo   My Question or Issue  When I try to share a song the app crashes, everything else ...

Jose_M

Spotify Star

1140 Views

1 replies

1 likes

  • 1140 Views
  • 1 replies
  • 1 likes

Superuser Contribution Podcast episodes will only play once

Plan: PremiumCountry: UK Device: Huawei P20 ProOperating System: Android 8.1.0 Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, and Spotify will skip past it when I try to play it again. I've tried u...

Casual Listener

Plan: Premium Country: UK  Device: Huawei P20 Pro Operating System: Android 8.1.0   Podcast episodes will only play once. As soon as an episode is finished playing it shows as played, ...

sliiightly

Casual Listener

2301 Views

2 replies

3 likes

Podcasts
  • 2301 Views
  • 2 replies
  • 3 likes

Music Downloading

I am not able to Download Music and store it on an SD cardPlanPremiumCountryUnited StatesDeviceLG Stylo 2 PlusOperating SystemAndroid Nougat or 7.0 My Question or Issue I cannot Download music to listen to offline on my SD card

Newbie

I am not able to Download Music and store it on an SD card Plan Premium Country United States Device LG Stylo 2 Plus Operating System Android Nougat or 7.0   My Question or Issue &nbs...

Billy-J

Spotify Star

712 Views

1 replies

0 likes

sd card
  • 712 Views
  • 1 replies
  • 0 likes

All kind of problems in Android app

PlanFreeCountry SpainDeviceMotorola idk what elseOperating SystemI'm not sure lol My Question or Issue Ayo, I have come here because I am pretty fed up with the way the Android app is treating me. I had been using the Android app around May earlier t...

Visitor

Plan Free Country  Spain Device Motorola idk what else Operating System I'm not sure lol   My Question or Issue  Ayo, I have come here because I am pretty fed up with the way...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Spotify is always in offline mode

If I open Spotify, it's always in offline mode. I#ve to switch of the offline mode manually each time. Please fix this: spotify shall stay in the last mode, not start always in the offline modeBut it shall be able to updating the song, if WLAN is ava...

Roadie

If I open Spotify, it's always in offline mode. I#ve to switch of the offline mode manually each time.   Please fix this: spotify shall stay in the last mode, not start always in the offline m...

Kalmora

Roadie

713 Views

2 replies

0 likes

  • 713 Views
  • 2 replies
  • 0 likes

Can't share songs

PlanPremiumCountry USADeviceSamsung Galaxy Note 9Operating SystemAndroid Oreo My Question or Issue I am not able to share any songs at all. Every time I try to share a song to a friend the app crashes and takes me back to the home screen. Does anyone...

Newbie

  Plan Premium Country  USA Device Samsung Galaxy Note 9 Operating System Android Oreo   My Question or Issue   I am not able to share any songs at all. Every tim...

Nico

Community Legend

1816 Views

5 replies

3 likes

Android
Samsung Galaxy Note 9
  • 1816 Views
  • 5 replies
  • 3 likes

Can't share songs

The share song function does not work. Instead of giving me the sharing options (e.g. whatsapp, messenger, copy link, etc) I get redirected to my Home menu in Spotify.What has happened? Some sort of a bug? PlanPremiumCountrySwedenDeviceSamsung Galaxy...

Newbie

The share song function does not work. Instead of giving me the sharing options (e.g. whatsapp, messenger, copy link, etc) I get redirected to my Home menu in Spotify. What has happened? Some sort o...

Nico

Community Legend

3215 Views

1 replies

4 likes

  • 3215 Views
  • 1 replies
  • 4 likes

Superuser Contribution Songs radio doesn't show the first one as 'now playing'

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio. PremiumCountry Israel

Casual Listener

When you're listening to a song and want to go to it's radio, the same song should be in the middle of playing if you choose to play the radio, so you won't have to play it again to start the radio.&...

melamedshay

Casual Listener

1770 Views

2 replies

0 likes

  • 1770 Views
  • 2 replies
  • 0 likes

Superuser Contribution Files doesn`t save to SD card after UPDATE 8.4.62.490 armV7

PlanPremiumCountry MxDevice(Samsung Galaxy 9+)Operating System Android 8.0.0 My Question or IssueHi, After some update the SD option to save files is no longer available version: 8.4.62.490 armV7, it only shows the internal storage , in previous vers...

Newbie

Plan Premium Country  Mx Device (Samsung Galaxy 9+) Operating System  Android 8.0.0   My Question or Issue Hi, After some update the SD option to save files is no longer avai...

Ianpeters

Newbie

2398 Views

8 replies

4 likes

  • 2398 Views
  • 8 replies
  • 4 likes

Superuser Contribution Offline songs are not updated

Always if I start Spotify it's in offline mode.Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my songs. Fix this: Automatically updates the songs, if* ...

Roadie

Always if I start Spotify it's in offline mode. Also no sonmgs is automatically updated. And there are often not available. If I switch off the offline mode of Spotify it starts to download all my s...

Kalmora

Roadie

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Introduce Streaming Only With WIFI Mode

It's really annoying, that the user has to switch to the offline mode, if no WIFI is available. Most Apps I know are able to be more smart and chck if you have WIFI or mobile internet. It would be much better, if spotify knows three modes:* Offline* ...

Roadie

It's really annoying, that the user has to switch to the offline mode, if no WIFI is available. Most Apps I know are able to be more smart and chck if you have WIFI or mobile internet.   It wo...

Kalmora

Roadie

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

Menu / Go Online To See Menu

It's always the same I'm streaming (!) as that Sony Z3 has no SD Card and Spotify is telling me "Go Online", if I try to open a menu. First at all, why I've to online to use the Spotify menus?!And why is Spotify thinking, I'm offline, as it's live st...

Roadie

It's always the same I'm streaming (!) as that Sony Z3 has no SD Card and Spotify is telling me "Go Online", if I try to open a menu.   First at all, why I've to online to use the Spotify menu...

1145 Views

0 replies

1 likes

Android
bug
buggy
menu
old
  • 1145 Views
  • 0 replies
  • 1 likes

Spotify play Song deleted from a playlist

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that Song from the playlist but this Song is not in my p...

Casual Listener

I deleted some Song from a playlist, but some day after i played again that playlist and Spotify starts play a Song which i deleted some day ago from the playlist. I Also check for delete again that ...

Federico13

Casual Listener

1209 Views

4 replies

0 likes

  • 1209 Views
  • 4 replies
  • 0 likes

Solved!! Share option causes Android crash

Has been crashing since yesterday. Uninstall doesn't resolve issue. PlanPremiumCountryUsa DeviceSamsung Galaxy 9 My Question or Issue

Regular

Has been crashing since yesterday. Uninstall doesn't resolve issue.    Plan Premium Country Usa   DeviceSamsung Galaxy 9     My Question or Issue  

Billy-J

Spotify Star

6002 Views

9 replies

7 likes

  • 6002 Views
  • 9 replies
  • 7 likes

I can't look at videos

PlanPremiumCountry RomaniaDeviceSamsung Galaxy S9+ My Question or Issue Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought premium. I cant even look at Fuel to the Fire by Migos or many others cool vids on Spotif...

Casual Listener

Plan Premium Country  Romania Device Samsung Galaxy S9+   My Question or Issue    Hi, I'm upset that I cant look at, for example, the Docs from RapCaviar even if I bought...

Billy-J

Spotify Star

1309 Views

6 replies

0 likes

  • 1309 Views
  • 6 replies
  • 0 likes

Casting Bug for Androiid LG G4

Hey community-I think I ran into a weird bug. I am trying to cast from my windows computer to my unlocked smartphone with Spotify pulled up. I need to cast to my phone because the bluetooth on my computer seems to be having problems, and because I us...

Newbie

Hey community- I think I ran into a weird bug. I am trying to cast from my windows computer to my unlocked smartphone with Spotify pulled up. I need to cast to my phone because the bluetooth on my c...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
  • 0 likes