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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Major issues with Spotify on Android

PlanPremiumCountry USADeviceOnePlus 5Operating SystemAndroid 8.1.0 Spotify App Version:8.4.61.683 armV7 My Question or Issue Ever since upgrading to the latest Android Spotify app, there are a few issues with it: * The first issue is that the playlis...

Newbie

Plan Premium Country  USA Device OnePlus 5 Operating System Android 8.1.0   Spotify App Version: 8.4.61.683 armV7   My Question or Issue  Ever since upgrading to the ...

1451 Views

0 replies

3 likes

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Spotify stops android

Plan PremiumCountry DeviceLG v20Operating SystemAndoid My Question or Issue For some reason Spotify stops playing for no known reason. This just started happening over the last 2 days. Anyone else having this problem?

Casual Listener

Plan Premium Country   Device LG v20 Operating System Andoid   My Question or Issue  For some reason Spotify stops playing for no known reason. This just started happenin...

Bloodrobe

Casual Listener

509 Views

2 replies

0 likes

Spotify stops
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Can't Search

PremiumSamsung Galaxy S9 EdgeAndroid OreoEverytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it is doing it again. It has been acting super buggy for abou...

Casual Listener

Premium Samsung Galaxy S9 Edge Android Oreo Everytime I try to search a song it keeps telling me that i am offline. I uninstall the app and reinstall it, and it searches, but after 20-40 mins it i...

dredunn2

Casual Listener

1381 Views

2 replies

3 likes

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Is it possible to change the vibe of daily mix manually?

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. So I started to ban those favorite artists and even...

Visitor

So I was thinking would it be possible to change the Daily Mix if I just keep banning all artists from it? My daily mix 1 was pretty much made up with songs I've listened probably 100 times already. ...

Loxer

Community Legend

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1 replies

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Superuser Contribution Android Auto Hangs on Listing Albums

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replied in January 2018 that it started working again. Ho...

Visitor

I tried to reply in a similar post but I couldn't (not reply button). It seems that back in December 2017, a few people were having proplems veiwing albums from within android auto. One person replie...

user-removed

Not applicable

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Albums
android auto
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Help me ._.

How i fix this

Regular

How i fix this

Zaki100

Regular

448 Views

1 replies

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Superuser Contribution Issues with controlling play while listening on another device

PlanPremiumCountryUSA DevicesBoth my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth enabled device that transmits the audio through an FM frequency. Operating System...

Casual Listener

Plan Premium Country USA  Devices Both my wife and I have Samsung Galaxy J7s, my Bluetooth enabled car radio is a Kenwood Excelon DPX792BH‎ and my wife has a small bluetooth ...

Alfredo

Roadie

457 Views

1 replies

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Solved!! Music pauses in the middle of song

PlanPremiumCountryAustria DeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or IssueHi! When when I want to hear my playlist it always stops in the middle of EVERY song! I have to unlock my phone and press again play. My internet is work...

Newbie

  Plan Premium Country Austria   Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue Hi! When when I want to hear my playlist it always stops ...

Loxer

Community Legend

682 Views

1 replies

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Can't select Extreme Quality on download options.

PlanPremiumCountryBrazil DeviceSamsumg Galaxy J7 So, basically I can no longer set the download quality to extreme, it has disappeared and the highest quality is now "Very High". I'm aware of the other similar thread, however, people there are talkin...

Newbie

  Plan Premium Country Brazil   Device Samsumg Galaxy J7     So, basically I can no longer set the download quality to extreme, it has disappeared and the highest qualit...

Loxer

Community Legend

1034 Views

1 replies

0 likes

extreme
quality
quality sound
very high
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Is this a bug

I have premium and have news version of spoti

Regular

I have premium and have news version of spoti

Zaki100

Regular

338 Views

1 replies

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Android app is unresponsive

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive pixel2 on latest version

Casual Listener

None of the functions are working. I get a black screen and can't seem to navigate beyond the first track I select. Everything after that is unresponsive   pixel2 on latest version   &n...

martinmcnulty

Casual Listener

643 Views

2 replies

0 likes

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Spotify premium won't download music

PlanPremiumCountry NetherlandsDeviceOneplus 6Operating SystemAndroid 8.1 My Question or Issue I have a premium account and i Just bought the oneplus 6. But he won't download the music for the offline modus. He never had a problem with that's before (...

Casual Listener

  Plan Premium Country  Netherlands Device Oneplus 6 Operating System Android 8.1   My Question or Issue  I have a premium account and i Just bought the oneplus 6. But ...

Marijeeew

Casual Listener

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4 replies

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Radio and Playlist queue compared to Google Music

PlanPremiumCountrySouth AfricaDevice(Samsung Galaxy S8Operating System(Android Oreo) My Question or IssueWhen you start a Radio you cannot see the playlist queue. This becomes an irritation especially when you add songs to the queue, as you want to s...

Newbie

Plan Premium Country South Africa Device (Samsung Galaxy S8 Operating System (Android Oreo)   My Question or Issue When you start a Radio you cannot see the playlist queue. This b...

Loxer

Community Legend

335 Views

1 replies

0 likes

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Playback not working like usual and notification controls disappear

PlanPremiumCountryNew Zealand DeviceOnePlus 5TOperating SystemAndroid 8.1.0 (OxygenOS version 5.1.3) My Question or IssueOften only three songs will show up when playing anything (even if there are a lot more songs in the album/playlist). If you paus...

Visitor

Plan Premium Country New Zealand  Device OnePlus 5T Operating System Android 8.1.0 (OxygenOS version 5.1.3)   My Question or Issue Often only three songs will show up when playing...

Zacipult

Casual Listener

1956 Views

10 replies

3 likes

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Gear S3 auto switch networks

PlanFree/PremiumCountry DeviceS9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust picked up a gear S3 and got the spotify app all set up. One question i have is does it auto switch from wifi to 4g and vice versa? I see ...

Casual Listener

Plan Free/Premium Country   Device S9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just picked up a gear S3 and got the spotify app all set...

Loxer

Community Legend

507 Views

3 replies

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Superuser Contribution Songs on playlist unavailable, but can be found when searched for

DeviceHuawei P20 ProOperating SystemAndroid Oreo (8.1.0) My Question or IssueI've recently purchased a new phone (was previously on a Galaxy S6) and after installing Spotify I've discovered that my main playlist has decreased in size dramatically (fr...

Casual Listener

  Device Huawei P20 Pro Operating System Android Oreo (8.1.0)   My Question or Issue I've recently purchased a new phone (was previously on a Galaxy S6) and after installing Spotify ...

new_nostalgia

Casual Listener

767 Views

2 replies

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Controls too small

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit the wrong button or the app opens instead. It's rea...

Roadie

Specifically, the controls in the push notification menu (I don't know the exact term). For quite some time now the skip buttons are half the diameter of a penny on my phone. 5/10 cases I either hit ...

Loxer

Community Legend

759 Views

1 replies

0 likes

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Superuser Contribution Downloaded content constantly deleting itself

PlanPremiumCountry Czech republicDeviceHuawei p9 lite mini My Question or Issue I have premium, so I can download songs, right. But in the last week my music deleted itself two times. Let me tell you, I have like 1600+ songs and it takes forever to d...

Casual Listener

  Plan Premium Country  Czech republic Device Huawei p9 lite mini    My Question or Issue  I have premium, so I can download songs, right. But in the last week my mu...

Aimee_T

Roadie

438 Views

1 replies

0 likes

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Superuser Contribution Songs pause at one second

PlanPremiumCountry USADeviceMoto Z2 forceOperating SystemAndroid version 8.0.0 My Question or Issue When I skip a song there's a pause at one second but if I let the song play out the next song won't have a pause at all which is strange to me. This i...

Regular

Plan Premium Country  USA Device Moto Z2 force Operating System Android version 8.0.0   My Question or Issue  When I skip a song there's a pause at one second but if I l...

ShadeRunner

Regular

1480 Views

13 replies

0 likes

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Spotify Connect not finding Alexa Echo Dot

PlanPremiumDeviceSamsung Galaxy 7 EdgeOperating SystemAndroid Oreo My Question or IssueThere was a time when I could listen to music on my phone using Spotify and then connect to my Alexa Echo Dots. But for some reason, those devices are no longer vi...

Casual Listener

Plan Premium Device Samsung Galaxy 7 Edge Operating System Android Oreo   My Question or Issue There was a time when I could listen to music on my phone using Spotify and then conne...

davincim99

Casual Listener

2215 Views

1 replies

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