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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

119099 Views

27 replies

4 likes

  • 119099 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

240247 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 240247 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

601333 Views

79 replies

3 likes

  • 601333 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493565 Views

581 replies

42 likes

Account
Free
  • 493565 Views
  • 581 replies
  • 42 likes

Spotify app kicks me out when sharing

My Question or Issue I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I believed I had the option when I first logged on 3 weeks ago

Newbie

    My Question or Issue  I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I ...

Nico

Community Legend

903 Views

2 replies

0 likes

  • 903 Views
  • 2 replies
  • 0 likes

No Daily Mix showing at all

PlanPremiumCountry DeviceSamsung Galaxy 5Operating SystemAndroid My Question or Issue I used to have 4 daily mixes on my old (free) account. I now have premium on a new (1 month old, premium since 4 days) account. No Daily Mix showing at all, it says...

Casual Listener

Plan Premium Country   Device Samsung Galaxy 5 Operating System Android   My Question or Issue   I used to have 4 daily mixes on my old (free) account. I now have premium on...

user-removed

Not applicable

1147 Views

7 replies

0 likes

  • 1147 Views
  • 7 replies
  • 0 likes

Can't play offline

I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I can play offline. Bizarre?? Has anyone else had this...

Regular

I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I c...

Billy-J

Spotify Star

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

Android Auto voice command no longer working

PlanPremium CountryUK DevicePIXEL XL Operating SystemAndroidOreo My Question or Issue Voice command has stopped working on android auto, I think since the Oreo update. When I ask to play a song it just says 'sorry I don't know how to do that' or 'im ...

Casual Listener

Plan Premium   Country UK   Device PIXEL XL   Operating System AndroidOreo   My Question or Issue  Voice command has stopped working on android auto, I think sin...

918 Views

0 replies

0 likes

android auto
  • 918 Views
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Superuser Contribution Downloaded music disappeared and have to be redownloaded

PlanPremiumCountryUnited States DeviceZTE Blademax 3Operating SystemAndroid 6.0.1 Marshmellow My Question or IssueMy issue is that whenever I download music to play offline and I update to a new version of spotify.... It erases all my music that Iv'e...

Visitor

  Plan Premium Country United States   Device ZTE Blademax 3 Operating System Android 6.0.1 Marshmellow   My Question or Issue My issue is that whenever I download music to...

SergioDavid

Roadie

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Spotify se para cada 2 segundos

Teng o un Samsung s8 y spotify se me pausa cada 2/3 segundos. Pongo play y se pausa. Ya seguí los pasos de reinstalación y no funciona. Que pudo hacer?

Newbie

Teng o un Samsung s8 y spotify se me pausa cada 2/3 segundos. Pongo play y se pausa. Ya seguí los pasos de reinstalación y no funciona. Que pudo hacer?

547 Views

0 replies

2 likes

  • 547 Views
  • 0 replies
  • 2 likes

Autoplay off and still plays suggested songs

I turn off autoplay on Spotify Mobile for my Samsung Galaxy S9, and even after I turned it off, and even before all the songs on the playlist played (most played, but not all), it still gave me suggested songs, and wouldn't go back to my playlist aft...

Newbie

I turn off autoplay on Spotify Mobile for my Samsung Galaxy S9, and even after I turned it off, and even before all the songs on the playlist played (most played, but not all), it still gave me sugge...

1476 Views

0 replies

9 likes

  • 1476 Views
  • 0 replies
  • 9 likes

How do you make offline mode stay offline?

PlanPremium Operating SystemAndroid My Question or IssueI switch spotify on my phone to offline mode when I am at work since I listen to spotify online at my computer. Spotify switches back to online mode on my phone without me doing anything. Why is...

Newbie

Plan Premium   Operating System Android  My Question or Issue I switch spotify on my phone to offline mode when I am at work since I listen to spotify online at my computer. Spotify s...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Spotify stops playing music and restarts after screen wake-up

PlanPremiumCountryThe Netherlands DeviceACER A3-A20 FHD tabletOperating SystemAndroid 4.4.2 My Question or Issue The app restarts every time when the tablet wakes-up from screen saving.This also happens when another app is activated, and Spotify is p...

Music Fan

Plan Premium Country The Netherlands  Device ACER A3-A20 FHD tablet Operating System Android 4.4.2   My Question or Issue  The app restarts every time when the tabl...

tomsat50

Music Fan

10628 Views

9 replies

2 likes

  • 10628 Views
  • 9 replies
  • 2 likes

Superuser Contribution Album cover art missing after turning on screen when new song plays

PlanPremiumCountry USADeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo (8.0.0) My Question or Issue Here's how to replicate my issue:Get a song playing. Make sure the screen is showing cover art w/ control buttons underneath. (Screenshot 1)So...

Regular

Plan Premium Country  USA Device Samsung Galaxy S7 Edge Operating System Android Oreo (8.0.0)   My Question or Issue  Here's how to replicate my issue: Get a song play...

Katerina

Spotify Legend

5814 Views

11 replies

2 likes

  • 5814 Views
  • 11 replies
  • 2 likes

Unable to share playlists

Plan. FreeCountryUSAOperating SystemAndroid My Question or IssueI just upgraded my phone and I'm unable to share my playlists.

Casual Listener

Plan.  Free Country USA Operating System Android    My Question or Issue I just upgraded my phone and I'm unable to share my playlists.  

francescascio

Casual Listener

1585 Views

5 replies

0 likes

Other
  • 1585 Views
  • 5 replies
  • 0 likes

Reproduction of any song stops randomly

When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stopsPlanPremiumCountry MexicoDeviceXiaomi red mi 3Operating SystemAndroid 6.0.1 My Question or Issue Why the reproduction of any somg that is pl...

Newbie

When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stops Plan Premium Country  Mexico Device Xiaomi red mi 3 Operating System Androi...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify fecha ao compartilhar

Toda vez que eu clico em compartilhar alguma musica ou ate mesmo no meu perfil o aplicativo trava e logo fecha. Sempre, não consigo compartilhar nada no spotifyPlanPremiumCountryBrasilDeviceAsus zenfone 4Operating SystemAndroid 8.0.0

Regular

Toda vez que eu clico em compartilhar alguma musica ou ate mesmo no meu perfil o aplicativo trava e logo fecha. Sempre, não consigo compartilhar nada no spotify Plan Premium Country Brasil Devic...

Bittencourt

Spotify Star

8936 Views

33 replies

16 likes

  • 8936 Views
  • 33 replies
  • 16 likes

Download Cap? wth

Spotify, If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time. I purchased a 200GB SD Card for my phone to completely eliminate any downlo...

Regular

  Spotify,    If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time.&n...

AeroZ

Composer

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Gapless playback is not gapless with local files

Hi! I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between songs that ruin the listening experience. I also tried with crossfade s...

Composer

  Hi!   I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between son...

1199 Views

0 replies

9 likes

  • 1199 Views
  • 0 replies
  • 9 likes

I can't share any more! Anytime i push the share button, the app crashes! I've already reinstall spo

PlanPremiumCountry Germany Device(Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Premium Country Germany    Device (Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nico

Community Legend

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

Can't share songs from my phone

PlanPremiumCountry MexicoDeviceMoto Z 2 playOperating SystemAndroid Oreo My Question or IssueFor about a week now, I can't seem to be able to share songs at all. I click on the three dots to display the menu and as soon as I click on the share option...

Newbie

Plan Premium Country  Mexico Device Moto Z 2 play Operating System Android Oreo   My Question or Issue For about a week now, I can't seem to be able to share songs at all. I click...

Nico

Community Legend

1240 Views

1 replies

0 likes

  • 1240 Views
  • 1 replies
  • 0 likes

I'm having issues when using the share tool

PlanPremiumCountryBrazil Device(Samsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueLately, after the latest update (8.4.67.886 armV7), when I try to share a song, playlist, artist or album, the app suddenly shuts down.

Newbie

Plan Premium Country Brazil   Device (Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Lately, after the latest update (8.4.67.886 armV7), when I try to...

Nico

Community Legend

577 Views

1 replies

0 likes

j
  • 577 Views
  • 1 replies
  • 0 likes

Solved!! App crashes when sharing something

PlanPremiumCountryAustriaDeviceOneplus 5 Operating SystemAndroid 8.1.0 My Question or Issue Everytime i try to share a song or playlist the app crashes. I tried restarting an all these steps but the problem still occurs every time. Please fix this.

Casual Listener

Plan Premium Country Austria Device Oneplus 5  Operating System Android 8.1.0   My Question or Issue  Everytime i try to share a song or playlist the app crashes. I tried res...

Nico

Community Legend

2991 Views

4 replies

2 likes

Android
sharing
  • 2991 Views
  • 4 replies
  • 2 likes

Equilizer In Android auto not working

PlanPremiumCountry DeviceAndroid, galaxy s8 and Android autoOperating SystemAndroid 8.x My Question or IssueThe equilizer does not work at all when using the USB c cable for Android auto in the car. The equilizer works In all other instances. I have ...

Newbie

Plan Premium Country   Device Android, galaxy s8 and Android auto Operating System Android 8.x   My Question or Issue The equilizer does not work at all when using the USB c cable...

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
  • 1 likes