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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395934 Views

546 replies

35 likes

Account
Free
  • 395934 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8450 Views

0 replies

7 likes

  • 8450 Views
  • 0 replies
  • 7 likes

Relocate downloaded songs

Hello dear community,I have a Samsung S5 Neo, Premium account. I downloaded lots of songs, all of them on my phone memory.Now i said that spotify should save them on the sd card. But spotify didn't relocate the songs I have already downloaded. Has an...

Newbie

Hello dear community, I have a Samsung S5 Neo, Premium account.   I downloaded lots of songs, all of them on my phone memory. Now i said that spotify should save them on the sd card. Bu...

Billy-J

Spotify Star

2572 Views

1 replies

0 likes

  • 2572 Views
  • 1 replies
  • 0 likes

Sharing on Android

PlanPremiumCountryUSA DevicePixel 1Operating SystemN/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I tried force stopping the app, clearing the cache, everything short of uninstalling and re-in...

Casual Listener

Plan Premium Country USA  Device Pixel 1 Operating System N/A   My Question or Issue  When I click on the 'three dot' button, then click 'Share' the app just closes. I t...

wolfblitzer

Casual Listener

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Daily mix not updating/adding genres for weeks

So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just taking up 2/3 playlists at a time. They also have the same...

Casual Listener

  So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just...

Azaellia

Casual Listener

1385 Views

2 replies

2 likes

  • 1385 Views
  • 2 replies
  • 2 likes

Superuser Contribution App instability when connecting to Internet

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0 (Oreo) My Question or Issue Everytime I download a song on my phone the app sudenly becomes unstable. Playlists wont start to load (the green buffer just keeps showi...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy s7 Edge Operating System Android 8.0 (Oreo)   My Question or Issue  Everytime I download a song on my phone the app sudenly ...

SergioDavid

Roadie

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Username in artist and album names line

PlanPremiumCountryLithuania DeviceHuawei Mate 10 ProOperating SystemAndroid 8.0 My Question or Issue Yesterday every song of all playlists started showing my username in artist and album names line. How to remove that? Thanks in advance!

Newbie

Plan Premium Country Lithuania  Device Huawei Mate 10 Pro Operating System Android 8.0   My Question or Issue  Yesterday every song of all playlists started showing my userna...

ParaDoX94

Music Fan

1012 Views

1 replies

1 likes

  • 1012 Views
  • 1 replies
  • 1 likes

How to create a playlist shortcut after July 18 2018 update

PlanFreeCountryMéxicoDeviceSamsung Galaxy j7Operating SystemAndroid 6.0.1 Marshmallow IssueI always listen to my playlists while taking a shower, having breakfast or simply drawing. And I constantly create new playlists that keep up with my music tas...

Casual Listener

Plan Free Country México Device Samsung Galaxy j7 Operating System Android 6.0.1 Marshmallow   Issue I always listen to my playlists while taking a shower, having breakfast or sim...

DaScrawl

Casual Listener

14050 Views

2 replies

7 likes

Add to home
Shortcut
  • 14050 Views
  • 2 replies
  • 7 likes

Followers I have not followed

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all devices just in case after this and changed my password. ...

Visitor

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all device...

user-removed

Not applicable

463 Views

2 replies

0 likes

  • 463 Views
  • 2 replies
  • 0 likes

Superuser Contribution App se detiene en huawei mate 7

PlanPremiumCountry Costa Rica DeviceHuawei Mate 7Operating SystemAndroid 4.4.2 My Question or Issue La aplicación se detiene por completo y se cierra cuando se reproduce música en huawei mate 7.

Newbie

Plan Premium Country Costa Rica   Device Huawei Mate 7 Operating System Android 4.4.2   My Question or Issue  La aplicación se detiene por completo y se cierra cuando se repr...

JulianA_Bogota

Roadie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming over Bluetooth to head unit

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit. I can stream it to the head unit's Bluetooth app and change tracks without touching the phone in my pocket but I would like to do it in ...

Casual Listener

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit.    I can stream it to the head unit's Bluetooth app and change tracks wit...

Jazzdude5555

Casual Listener

951 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Mistery downloads

PlanPremiumCountry CanadaDeviceOnePlus 5t Help please. I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Between 1 and 5 usually. I assume that are songs, but I have t added any songs in a ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5t   Help please.  I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Bet...

Billy-J

Spotify Star

658 Views

3 replies

0 likes

  • 658 Views
  • 3 replies
  • 0 likes

How can this app be used?

Hello,I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Please do reconsider the design of this application as it ...

Newbie

Hello, I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Pleas...

Ryanx0r

Composer

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Solved!! Login failed - Samsung gear fit 2 pro

Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “login failed”. I have read other similar message but...

Casual Listener

Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “l...

Ellys__

Casual Listener

15453 Views

9 replies

0 likes

  • 15453 Views
  • 9 replies
  • 0 likes

Spotify stops working when I import music

When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though.Thanks in advance

Newbie

      When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though. ...

Billy-J

Spotify Star

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Limited swiping.

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song. Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipes.

Casual Listener

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song.  Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipe...

Jose_M

Spotify Star

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution some playlist titles are gray so impossible to listen

some playlist titles are gray so impossible to listenPlan PrimePays france Dispositif Samsung Galaxy note 8 Ma question ou mon problème

Newbie

some playlist titles are gray so impossible to listen Plan   Prime Pays france    Dispositif  Samsung Galaxy note 8      Ma question ou mon problème ...

SergioDavid

Roadie

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile] Separate Streaming Quality for Wifi and mobile Data

My Question or Issue: The Data Saver toggle causes EVERY song in EVERY list to be grayed out permanantly (on the Galaxy S4, at least). I accdentally activated this, and every song was wiped. Who designed this and why would you allow such a failure of...

Visitor

My Question or Issue:  The Data Saver toggle causes EVERY song in EVERY list to be grayed out permanantly (on the Galaxy S4, at least). I accdentally activated this, and every son...

SergioDavid

Roadie

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Spotify background activity

PlanPremiumCountry FranceDeviceSamsung galaxy A5 2017Operating SystemAndroid 8My Question or IssueI don't know if my problem is localized but i have this one since 2 phones so i think is global, So my problem is this one : Why spotify don't know how ...

Casual Listener

  Plan Premium Country  France Device Samsung galaxy A5 2017 Operating System Android 8 My Question or Issue I don't know if my problem is localized but i have this one since 2 ph...

Nsbx

Casual Listener

2524 Views

2 replies

0 likes

  • 2524 Views
  • 2 replies
  • 0 likes

Music skips through songs after a few seconds.

My Question or IssueHello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spotify and reinstalled it and it still wont work proper....

Casual Listener

My Question or Issue Hello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spot...

Ryanx0r

Composer

1563 Views

3 replies

0 likes

  • 1563 Views
  • 3 replies
  • 0 likes

Equalizer on Android gone

Hey all, Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere.Spotify version: 8.4.66.733 armV7Android version: 8.1.0 (OxygenOS 5.1.9)Phone model: One...

Casual Listener

  Hey all,   Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere. Spotify version: 8...

andreistraut

Casual Listener

820 Views

2 replies

0 likes

  • 820 Views
  • 2 replies
  • 0 likes

Solved!! Issues playing music on phone

PlanStudent Country DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wasn't really sure where to put this. I recently upgraded from an iPhone to a Samsung Galaxy S9+. For a while, I've been just f...

Casual Listener

  Plan Student  Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wasn't really...

jsannn

Community Legend

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes