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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386378 Views

544 replies

34 likes

Account
Free
  • 386378 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8011 Views

0 replies

7 likes

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Superuser Contribution App instability when connecting to Internet

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0 (Oreo) My Question or Issue Everytime I download a song on my phone the app sudenly becomes unstable. Playlists wont start to load (the green buffer just keeps showi...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy s7 Edge Operating System Android 8.0 (Oreo)   My Question or Issue  Everytime I download a song on my phone the app sudenly ...

SergioDavid

Roadie

442 Views

1 replies

0 likes

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  • 1 replies
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Username in artist and album names line

PlanPremiumCountryLithuania DeviceHuawei Mate 10 ProOperating SystemAndroid 8.0 My Question or Issue Yesterday every song of all playlists started showing my username in artist and album names line. How to remove that? Thanks in advance!

Newbie

Plan Premium Country Lithuania  Device Huawei Mate 10 Pro Operating System Android 8.0   My Question or Issue  Yesterday every song of all playlists started showing my userna...

ParaDoX94

Music Fan

1002 Views

1 replies

1 likes

  • 1002 Views
  • 1 replies
  • 1 likes

How to create a playlist shortcut after July 18 2018 update

PlanFreeCountryMéxicoDeviceSamsung Galaxy j7Operating SystemAndroid 6.0.1 Marshmallow IssueI always listen to my playlists while taking a shower, having breakfast or simply drawing. And I constantly create new playlists that keep up with my music tas...

Casual Listener

Plan Free Country México Device Samsung Galaxy j7 Operating System Android 6.0.1 Marshmallow   Issue I always listen to my playlists while taking a shower, having breakfast or sim...

DaScrawl

Casual Listener

14009 Views

2 replies

7 likes

Add to home
Shortcut
  • 14009 Views
  • 2 replies
  • 7 likes

Followers I have not followed

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all devices just in case after this and changed my password. ...

Visitor

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all device...

user-removed

Not applicable

453 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution App se detiene en huawei mate 7

PlanPremiumCountry Costa Rica DeviceHuawei Mate 7Operating SystemAndroid 4.4.2 My Question or Issue La aplicación se detiene por completo y se cierra cuando se reproduce música en huawei mate 7.

Newbie

Plan Premium Country Costa Rica   Device Huawei Mate 7 Operating System Android 4.4.2   My Question or Issue  La aplicación se detiene por completo y se cierra cuando se repr...

JulianA_Bogota

Roadie

439 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Streaming over Bluetooth to head unit

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit. I can stream it to the head unit's Bluetooth app and change tracks without touching the phone in my pocket but I would like to do it in ...

Casual Listener

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit.    I can stream it to the head unit's Bluetooth app and change tracks wit...

Jazzdude5555

Casual Listener

935 Views

2 replies

0 likes

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Solved!! Mistery downloads

PlanPremiumCountry CanadaDeviceOnePlus 5t Help please. I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Between 1 and 5 usually. I assume that are songs, but I have t added any songs in a ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5t   Help please.  I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Bet...

Billy-J

Spotify Star

649 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How can this app be used?

Hello,I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Please do reconsider the design of this application as it ...

Newbie

Hello, I use the android app on Samsung Galaxy S3 with a free account. To be quite honest: I am shocked by the low degree of usability of this app. I have never seen something bad as this app. Pleas...

Ryanx0r

Composer

471 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Login failed - Samsung gear fit 2 pro

Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “login failed”. I have read other similar message but...

Casual Listener

Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “l...

Ellys__

Casual Listener

15389 Views

9 replies

0 likes

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Spotify stops working when I import music

When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though.Thanks in advance

Newbie

      When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though. ...

Billy-J

Spotify Star

330 Views

1 replies

0 likes

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  • 1 replies
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Limited swiping.

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song. Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipes.

Casual Listener

Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song.  Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipe...

Jose_M

Spotify Star

682 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution some playlist titles are gray so impossible to listen

some playlist titles are gray so impossible to listenPlan PrimePays france Dispositif Samsung Galaxy note 8 Ma question ou mon problème

Newbie

some playlist titles are gray so impossible to listen Plan   Prime Pays france    Dispositif  Samsung Galaxy note 8      Ma question ou mon problème ...

SergioDavid

Roadie

474 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution [Mobile] Separate Streaming Quality for Wifi and mobile Data

My Question or Issue: The Data Saver toggle causes EVERY song in EVERY list to be grayed out permanantly (on the Galaxy S4, at least). I accdentally activated this, and every song was wiped. Who designed this and why would you allow such a failure of...

Visitor

My Question or Issue:  The Data Saver toggle causes EVERY song in EVERY list to be grayed out permanantly (on the Galaxy S4, at least). I accdentally activated this, and every son...

SergioDavid

Roadie

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Spotify background activity

PlanPremiumCountry FranceDeviceSamsung galaxy A5 2017Operating SystemAndroid 8My Question or IssueI don't know if my problem is localized but i have this one since 2 phones so i think is global, So my problem is this one : Why spotify don't know how ...

Casual Listener

  Plan Premium Country  France Device Samsung galaxy A5 2017 Operating System Android 8 My Question or Issue I don't know if my problem is localized but i have this one since 2 ph...

Nsbx

Casual Listener

2511 Views

2 replies

0 likes

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  • 2 replies
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Music skips through songs after a few seconds.

My Question or IssueHello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spotify and reinstalled it and it still wont work proper....

Casual Listener

My Question or Issue Hello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spot...

Ryanx0r

Composer

1550 Views

3 replies

0 likes

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  • 3 replies
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Equalizer on Android gone

Hey all, Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere.Spotify version: 8.4.66.733 armV7Android version: 8.1.0 (OxygenOS 5.1.9)Phone model: One...

Casual Listener

  Hey all,   Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere. Spotify version: 8...

andreistraut

Casual Listener

810 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Issues playing music on phone

PlanStudent Country DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wasn't really sure where to put this. I recently upgraded from an iPhone to a Samsung Galaxy S9+. For a while, I've been just f...

Casual Listener

  Plan Student  Country   Device Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wasn't really...

jsannn

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
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A problem with the app I can't describe

I'm on the Google Pixel running Android P Beta and an LG G3 running Android 4I don't know how to describe my issue in words so I'll link this video I recorded instead https://youtu.be/28pJmobZDG0

Regular

I'm on the Google Pixel running Android P Beta and an LG G3 running Android 4 I don't know how to describe my issue in words so I'll link this video I recorded instead https://youtu.be/28pJmobZ...

shaneylianto

Regular

1579 Views

7 replies

0 likes

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Solved!! New confused user PLEASE HELP

PlanFreeCountry UKDeviceSamsung S7 EdgeOperating SystemAndroid My Question or Issue Hello folks, I'm new to this streaming malarky and I'm not a spring chicken either, I'm 52 years old. I've just got a ChromeCast Audio. When I play a track in Spotify...

Regular

Plan Free Country  UK Device Samsung S7 Edge Operating System Android   My Question or Issue   Hello folks,   I'm new to this streaming malarky and I'm not a spring c...

GMC_Phil

Regular

1579 Views

15 replies

0 likes

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  • 15 replies
  • 0 likes

Cannot switch to an.album

PlanNormalCountry DEOperating SystemAndroid 5 (small Phone) My Question or Issue There is no album list any more in an artist profile. I cannot listen to a whole album. No premium but shuffling is acceptable for me. Once this worked.

Casual Listener

Plan Normal Country  DE Operating System Android 5 (small Phone)   My Question or Issue  There is no album list any more in an artist profile. I cannot listen to a whole album....

Loxer

Community Legend

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes