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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6873 Views

0 replies

7 likes

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Superuser Contribution Spotify pauses in less then a second after hitting play

PlanPremiumCountry DeviceHappens on Any and All (mostly using Huawei P9) My Question or Issue Issue is that all of a sudden I cant listen to music anymore.I hit play and less than a second later spotify is in pause mode. I have to restart all devices...

Casual Listener

Plan Premium Country   Device Happens on Any and All (mostly using Huawei P9)     My Question or Issue  Issue is that all of a sudden I cant listen to music anymore. I h...

pitrzusti

Newbie

561 Views

2 replies

1 likes

  • 561 Views
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Superuser Contribution Certain songs pausing?freezing app

PlanFreeCountryUS DeviceSamsung Galaxy Sky Pro My Question or Issue This only happens on my phone, and only with two or three songs. When they come on, if I don't skip fast enough, the whole app stalls for a good five mintes or more. I've tried reins...

Regular

  Plan Free Country US   Device Samsung Galaxy Sky Pro     My Question or Issue  This only happens on my phone, and only with two or three songs. When they come on...

ImpTheLynx

Regular

769 Views

5 replies

0 likes

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Superuser Contribution Why can't I share my Playlist on my Instagram story?

PlanPremium (still have the 3 month trial) CountryUSDeviceSamsung Galaxy S7Operating SystemIdk My Question or IssueWhen I try to go and share a Playlist to my Instagram story, that option doesn't exist. Instead, it offers me to share it to my direct ...

Newbie

Plan Premium (still have the 3 month trial)  Country US Device Samsung Galaxy S7 Operating System Idk   My Question or Issue When I try to go and share a Playlist to my Instagram ...

SergioDavid

Roadie

1080 Views

1 replies

1 likes

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Superuser Contribution Spotify on Samsung Gear S3

PlanPremiumCountry U.S.DeviceSamsung Gear S3Operating System My Question or IssueThe app on the Samsung Gear S3 smart watch should be able to shuffle offline. For the longest time we have needed to be online to shuffle and I think this should be fixe...

Casual Listener

Plan Premium Country  U.S. Device Samsung Gear S3 Operating System   My Question or Issue The app on the Samsung Gear S3 smart watch should be able to shuffle offline. For the long...

premde_laprem

Casual Listener

468 Views

2 replies

0 likes

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Solved!! Problems with mobile app

PlanPremiumCountry CanadaDeviceLG G7Operating SystemAndroid On the mobile app, some complete albums don't even show up, other than the album title, yet on my PC, the whole album is visible

Casual Listener

Plan Premium Country  Canada Device LG G7 Operating System Android   On the mobile app, some complete albums don't even show up, other than the album title, yet on my PC, the whole...

Loxer

Community Legend

1185 Views

3 replies

0 likes

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Superuser Contribution Spotify says my music isn't downloaded even though it is still in my phone

PlanPremiumCountry United StatesDeviceMoto 5GOperating SystemAndroid My Question or Issue This happens quite often and I'm honestly tired of it and can't find a to it. Pretty much what happens is if my phone ever dies from forgetting to charge it or ...

Newbie

Plan Premium Country  United States Device Moto 5G Operating System Android   My Question or Issue  This happens quite often and I'm honestly tired of it and can't find a to ...

Jayowend

Casual Listener

497 Views

2 replies

0 likes

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Look Screen

PlanPremiumCountry BrazilDevice( Samsung Galaxy S8+)Operating SystemAndroid Oreo. My Question or Issue Guys,My problem is the following I can not put to enjoy the cover of the album on the screen lock, I went on notifications in permissions, but I di...

Newbie

Plan Premium Country  Brazil Device ( Samsung Galaxy S8+) Operating System Android Oreo.   My Question or Issue  Guys, My problem is the following I can not put to enjo...

Jorngeorg

Casual Listener

491 Views

1 replies

0 likes

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Superuser Contribution [Connect] Multiple Speakers / Devices simultaneously

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.

Casual Listener

Why can't I connect to 2 devices at the same time anymore?? I used to be able to now I cut my workout partner off.    

SergioDavid

Roadie

455 Views

1 replies

0 likes

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Superuser Contribution Problems searching music on spotify app

Whenever I search on Spotify it only searches for downloaded music. It does this both when I use Wi-Fi and data and it's really annoying. I tried uninstalling and reinstalling, restarting my device, and turning on and off the offline mode. Anyone hav...

Newbie

Whenever I search on Spotify it only searches for downloaded music. It does this both when I use Wi-Fi and data and it's really annoying. I tried uninstalling and reinstalling, restarting my device, ...

Sarnix

Newbie

9317 Views

13 replies

13 likes

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Slim Shady LP now censored???

I just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncensored versions of the songs like, still don't give a F***,...

Casual Listener

I just happen to stumble across that the songs on the slim shady lp is now censored, what I thought it was my car stereo skipping. Why is the slim shady lp now censored, I would like the uncenso...

still_joe

Regular

11655 Views

12 replies

34 likes

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Superuser Contribution Spotify is autoplaying random playlists every morning?

Plan: PremiumCountry: USA Device: galaxy 8 My Question or Issue So for the last week or so every morning my Spotify has chosen to start playing a random morning playlist around when I wake up. I am not subscribed to any of these and I don't want them...

Newbie

Plan: Premium Country: USA  Device: galaxy 8   My Question or Issue  So for the last week or so every morning my Spotify has chosen to start playing a random morning playlist...

JSURMAN

Casual Listener

8281 Views

9 replies

6 likes

autoplay
Playlists
random playlist
random song plays
Random unsaved songs playing
sleep with android
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Superuser Contribution Ongoing Offline Mode!

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online. We have got a great Internet connection at home, what should not be the reason. GreetingsPlanPremiumCountry GermanyDeviceSamsung Galaxy S7 Edge...

Casual Listener

Every time I search for a song on Spotify mobile, it says im still in offline Mode and I should go online.  We have got a great Internet connection at home, what should not be the reason. ...

SergioDavid

Roadie

732 Views

1 replies

1 likes

connection
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Superuser Contribution Browse is not working and whenever I search it only searches for downloaded songs. (I'm online too)

PlanPremiumCountry USADeviceSamsung Galaxy8Operating SystemAndroid Oreo My Question or Issue Whenever I go to search for a song, the search engine will only search my downloaded songs. I think the app thinks I'm offline so I've closed it and restarte...

Newbie

Plan Premium Country  USA Device Samsung Galaxy8 Operating System Android Oreo   My Question or Issue  Whenever I go to search for a song, the search engine will only se...

muzakstylee

Newbie

2887 Views

2 replies

1 likes

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Downloading same(?) tracks EVERY TIME?!

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seriously. WHY? Help

Casual Listener

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seri...

kefelfy

Casual Listener

631 Views

1 replies

1 likes

Mobile
Other
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MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7.Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter After installing the application and running, you can see only half of the...

Newbie

I bought yesterday MXQ PRO + TV BOX 2GB / 16GB BT SMART S905W ANDROID 7. Its main application is to watch YT and listen to music on Spotify and I have a problem with the latter 😞   After ins...

379 Views

0 replies

1 likes

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Solved!!Superuser Contribution Compatibility Android Go Edition

Does the Spotify Android App work on the Go Edition of Android? And if so, can anyone say what the experience is like compared to the Full Edition of Android? Cheers

Casual Listener

Does the Spotify Android App work on the Go Edition of Android?   And if so, can anyone say what the experience is like compared to the Full Edition of Android?   Cheers

chíwí

Casual Listener

10655 Views

2 replies

1 likes

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Solved!! non-tracked artists in release radar

PlanPremiumCountry Russia DeviceHonor 8Operating SystemAndroid 7 My Question or Issue Why in my "Release radar" playlist there are tracks of performers that I do not follow?

Regular

Plan Premium Country  Russia   Device Honor 8 Operating System Android 7   My Question or Issue  Why in my "Release radar" playlist there are tracks of performers that ...

NotFunnyMan

Regular

1918 Views

4 replies

0 likes

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Not Receiving Any Push Notifications

PlanFreeCountry Russia DeviceHonor 8Operating SystemAndroid 7.0 My Question or IssueI apologize for the spelling, I used Google Translate.In about a year of using the application, I have not received any push notifications. After reading a bit of sim...

Regular

Plan Free Country  Russia   Device Honor 8 Operating System Android 7.0   My Question or Issue I apologize for the spelling, I used Google Translate. In about a year of usi...

Loxer

Community Legend

507 Views

1 replies

0 likes

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Superuser Contribution Daily Mix and the selection of songs in them

PlanPremiumCountryRussia DeviceHonor 8Operating SystemAndroid 7.0 My Question or Issue I apologize for the spelling, I used Google Translate.When I was an ordinary user and used a free version (to test the application's features, etc.), I added a few...

Regular

Plan Premium Country Russia   Device Honor 8 Operating System Android 7.0   My Question or Issue  I apologize for the spelling, I used Google Translate. When I was an ordin...

NotFunnyMan

Regular

424 Views

2 replies

0 likes

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Superuser Contribution Radio station error

PlanPremiumCountry USDeviceSamsung Galaxy 7Operating SystemAndroid My Question or Issue When go to a song radio or artist radio, I'm constantly getting "Radio station error" and songs don't load

Casual Listener

  Plan Premium Country  US Device Samsung Galaxy 7 Operating System Android   My Question or Issue  When go to a song radio or artist radio, I'm constantly getting "Rad...

JupiterMaroon

Casual Listener

2216 Views

9 replies

0 likes

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