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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118732 Views

27 replies

4 likes

  • 118732 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239456 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239456 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600306 Views

79 replies

3 likes

  • 600306 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492805 Views

581 replies

42 likes

Account
Free
  • 492805 Views
  • 581 replies
  • 42 likes

Superuser Contribution Playing a playlist

Free/PremiumUSAAndroid Galaxy S8 My Question or Issue I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playlist over, so I'm not sure what to do

Newbie

Free/Premium USA Android Galaxy S8   My Question or Issue  I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playl...

Aimee_T

Roadie

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Android app has a plethora of problems with interface

PlanPremiumCountry AustraliaDevicePixel 2 XL (formerly HTC 10)Operating SystemAndroid 9 My Question or Issue To begin with, here's what I've done to try and resolve the problem... On my old phone, I wiped data and cache for Spotify, reinstalled spoti...

Regular

Plan Premium Country  Australia Device Pixel 2 XL (formerly HTC 10) Operating System Android 9   My Question or Issue  To begin with, here's what I've done to try and resolve...

in_limbo

Regular

1329 Views

4 replies

1 likes

  • 1329 Views
  • 4 replies
  • 1 likes

Social setting to not publish any activity on Spotify

CountryUS DevicePixelOperating SystemAndroid Oreo My Question or Issue I don't see any option under Social on the Android app to completely stop publishing all activity on Spotify. According to this help article from Spotify, there is a way to do thi...

Casual Listener

  Country US   Device Pixel Operating System Android Oreo   My Question or Issue  I don't see any option under Social on the Android app to completely stop publishing al...

Baccar

Casual Listener

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Error en la playlist

Tengo varias playlist hechas y tambien sigo otras. En cualquier lista de reproducción de mi biblioteca que me meto, busco algún artista o álbum especifico y cuando le doy una reproducción aleatoria o elijo, la canción puede acaban reproduciendo otras...

Newbie

Tengo varias playlist hechas y tambien sigo otras. En cualquier lista de reproducción de mi biblioteca que me meto, busco algún artista o álbum especifico y cuando le doy una reproducción aleatoria o...

651 Views

0 replies

0 likes

  • 651 Views
  • 0 replies
  • 0 likes

Superuser Contribution Like button remains clicked

PlanPremiumCountry Cochabamba, BoliviaDeviceLG V20Operating SystemAndroid 7.0 My Question or Issue Found out that when I start a new 'based on' Radio and click Like, the thumbs up icon remains clicked across the rest of the songs, you can hit Next an...

Casual Listener

Plan Premium Country  Cochabamba, Bolivia Device LG V20 Operating System Android 7.0   My Question or Issue  Found out that when I start a new 'based on' Radio and click Like...

taborgam

Casual Listener

660 Views

2 replies

0 likes

  • 660 Views
  • 2 replies
  • 0 likes

Spotify app crash on Asus Zenfone Zoom

Plan:PremiumCountry:Indonesia Device(ASUS ZENFONE ZOOM)Operating System(ANDROID 5) My Question or IssueHello, My spotify crash 2 to 3 minutes after startup in my device. It just stops and said "unfortunately Spotify has stopped working"I tried to ide...

Newbie

Plan: Premium Country: Indonesia   Device (ASUS ZENFONE ZOOM) Operating System (ANDROID 5)   My Question or Issue Hello,   My spotify crash 2 to 3 minutes after startup in...

1615 Views

0 replies

1 likes

  • 1615 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlist showing generated username while playing, bug or change?

PlanPremiumCountryMéxicoDeviceSamsung J7 2015Operating SystemAndroid 6.1 My Question or IssueSo i stopped using Spotify for a few months but i just got back to it with a new account, and i noticed something about the interface now. Before, when liste...

Visitor

Plan Premium Country México Device Samsung J7 2015 Operating System Android 6.1   My Question or Issue So i stopped using Spotify for a few months but i just got back to it with a new ...

Katerina

Spotify Legend

1296 Views

3 replies

0 likes

  • 1296 Views
  • 3 replies
  • 0 likes

Problems when listening to music

I'm having a problem since I changed my phone and installed Spotify, that is when I start a music, it can or not skip by itself, without I skip it. I never had this problem in my older phone (Galaxy Gran Prime duos), and I don't know if this problem ...

Newbie

   I'm having a problem since I changed my phone and installed Spotify, that is when I start a music, it can or not skip by itself, without I skip it. I never had this problem in my older p...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Inconsistent audio quality with EQ

PlanPremiumCountry BulgariaDeviceXiaomi Mi 8 SEOperating SystemAndroid 8.1 My Question or Issue I'm using Spotify with BT headphones, the same I've used with my previous device, Xiaomi mi5s. I prefer to always keep Spotify built-in EQ on, because oth...

Casual Listener

Plan Premium Country  Bulgaria Device Xiaomi Mi 8 SE Operating System Android 8.1   My Question or Issue   I'm using Spotify with BT headphones, the same I've used with my p...

kamelot

Casual Listener

1251 Views

2 replies

0 likes

  • 1251 Views
  • 2 replies
  • 0 likes

Bug on sharing

PlanPremiumCountry BrasilDeviceXiaomi mi a1 Operating SystemAndroid one My Question or Issue When pressed share the Spotify app restarts.

Newbie

Plan Premium Country  Brasil Device Xiaomi mi a1  Operating System Android one   My Question or Issue  When pressed share the Spotify app restarts.

Nico

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Notifications when someone using my account

PlanPremiumCountryUk DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hi all,So I have a Samsung s9 phone with Spotify Premium and I share my account. Whenever they listen to Spotify on their iPhone, it shows up on my phone loc...

Casual Listener

Plan Premium Country Uk   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Hi all, So I have a Samsung s9 phone with Spotify Premium and I...

Jose_M

Spotify Star

4377 Views

3 replies

0 likes

Spotify premium notifications
  • 4377 Views
  • 3 replies
  • 0 likes

Spotify won't play certain song links when shared and sent from Facebook Messenger.

PlanPremium CountryU.S.DeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or IssuePreviously I was having issues with the sharing function as well as trying to get Spotify to play songs sent to me through Facebook Messenger. After a recent ...

Casual Listener

Plan Premium  Country U.S. Device Galaxy S9+ Operating System Android Oreo 8.0   My Question or Issue Previously I was having issues with the sharing function as well as trying to...

3374 Views

0 replies

1 likes

links
  • 3374 Views
  • 0 replies
  • 1 likes

Sound Interference with Normalize off

Using a Motorola Moto G5S Plus with Android 7.1.1, I'm experiencing an annoying issue where the audio volume will fluctuate within a song, such as with normalization on, except I made sure I turned it off and restarted the app. Equalizer also isn't m...

Newbie

Using a Motorola Moto G5S Plus with Android 7.1.1, I'm experiencing an annoying issue where the audio volume will fluctuate within a song, such as with normalization on, except I made sure I turned i...

753 Views

0 replies

0 likes

  • 753 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music Stutters on P20 Pro, How to fix?

Playing Spotify on Huawei P20 pro, the music will stutter after several minutes played, why is it so? Is there a way to solve this kind of issue? How? Its really annoying when music is not played smoothly. Have heaed it over data & even on wifi. Spot...

Casual Listener

Playing Spotify on Huawei P20 pro, the music will stutter after several minutes played, why is it so? Is there a way to solve this kind of issue? How? Its really annoying when music is not played smo...

freakoutmore

Casual Listener

2479 Views

2 replies

1 likes

  • 2479 Views
  • 2 replies
  • 1 likes

Solved!! Unlink shazam

PlanFreeCountry DeviceLG ARISTOOperating SystemAndroidMy Question or Issue My account was hacked a while ago but i fixed it. They somehow still used it to link it to shazam. I want to know how to unlink it from my spotify. I tried it already using sh...

Newbie

Plan Free Country   Device LG ARISTO Operating System Android My Question or Issue  My account was hacked a while ago but i fixed it. They somehow still used it to link it to shaza...

user-removed

Not applicable

5111 Views

1 replies

0 likes

  • 5111 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify plays music when I don't want it to

PlanFreeCountry CanadaDevicesony Xperia XA1Operating Systemandroid 8.0 My Question or Issue every time I hang up a call or use "ok google" the last track that was played will start playing even if the app isn't on. I tried reinstalling the app and re...

Newbie

  Plan Free Country  Canada Device sony Xperia XA1 Operating System android 8.0   My Question or Issue  every time I hang up a call or use "ok google" the last track th...

JulianA_Bogota

Roadie

1061 Views

1 replies

0 likes

  • 1061 Views
  • 1 replies
  • 0 likes

'Share' option not working on Pixel 2 XL

PlanPremiumCountry GBDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueWhen listening to a song, if I select the 'Share' option, it blacks out, pauses the song and takes me to the settings screen. Tried rebooting, killing the app, re-inst...

Casual Listener

Plan Premium Country  GB Device Pixel 2 XL Operating System Android 9   My Question or Issue When listening to a song, if I select the 'Share' option, it blacks out, pauses t...

Nico

Community Legend

3970 Views

12 replies

7 likes

  • 3970 Views
  • 12 replies
  • 7 likes

Spotify app kicks me out when sharing

My Question or Issue I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I believed I had the option when I first logged on 3 weeks ago

Newbie

    My Question or Issue  I'm on a Google pixel Spotify app kicks me out when I attempt to share my playlist I get no options of sending it to Instagram or sharing it to Snapchat I ...

Nico

Community Legend

902 Views

2 replies

0 likes

  • 902 Views
  • 2 replies
  • 0 likes

No Daily Mix showing at all

PlanPremiumCountry DeviceSamsung Galaxy 5Operating SystemAndroid My Question or Issue I used to have 4 daily mixes on my old (free) account. I now have premium on a new (1 month old, premium since 4 days) account. No Daily Mix showing at all, it says...

Casual Listener

Plan Premium Country   Device Samsung Galaxy 5 Operating System Android   My Question or Issue   I used to have 4 daily mixes on my old (free) account. I now have premium on...

user-removed

Not applicable

1145 Views

7 replies

0 likes

  • 1145 Views
  • 7 replies
  • 0 likes

Can't play offline

I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I can play offline. Bizarre?? Has anyone else had this...

Regular

I recently went out of cell service for a couple of days, and as I was driving home I wasn't able to play any of my music. It just kept saying not available. All of my music is downloaded so that I c...

Billy-J

Spotify Star

711 Views

3 replies

0 likes

  • 711 Views
  • 3 replies
  • 0 likes