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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375690 Views

541 replies

34 likes

Account
Free
  • 375690 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

I can't watch videos

PlanPremiumCountry México DeviceSonyOperating SystemAndroid My Question or Issue I can't reproduce videos,it says it fails

Newbie

Plan Premium Country  México  Device Sony Operating System Android    My Question or Issue  I can't reproduce videos,it says it fails

Billy-J

Spotify Star

719 Views

1 replies

0 likes

  • 719 Views
  • 1 replies
  • 0 likes

Incorrect german translation in Android app

PlanPremiumCountry DEDeviceOnePlus 5Operating System Android Oreo My Question or IssueDuring the last major UI update of the Android app, one very misleading and incorrect translation was introduced.In the podcast section you used "Folgen herunterlad...

Newbie

  Plan Premium Country  DE Device OnePlus 5 Operating System  Android Oreo   My Question or Issue During the last major UI update of the Android app, one very misl...

TheBarthoLi

Roadie

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Is there a glitch going on spotify

In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.

Roadie

In the app, in the favorites song section i had 7000 songs now its in 1000. Is this a glitch going on or what.        

Billy-J

Spotify Star

654 Views

5 replies

0 likes

  • 654 Views
  • 5 replies
  • 0 likes

Latest update re-sorted my playlists. How to sort playlist by artist and song title again?

Good Morning Everyone! My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album! I've tried re-sorting every which way, but I can't get them back to artist and song title. I don't ...

Newbie

  Good Morning Everyone!  My Spotify app updated last night, and, much to my unpleasant surprise, all my playlists are now re-sorted by artist and album!  I've tried re-sorting every ...

TheBarthoLi

Roadie

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Oreo Notification Tile for Offline/Online is broken/misbehaving

PlanFamily PremiumCountryPhilippinesDeviceNokia 7 PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI really appreciate the notification/quick setting tile of Spotify, allowing me to quickly toggle between online and offline mode. But to my di...

Visitor

Plan Family Premium Country Philippines Device Nokia 7 Plus Operating System Android Oreo 8.1   My Question or Issue I really appreciate the notification/quick setting tile of Spotify,...

user-removed

Not applicable

949 Views

2 replies

0 likes

  • 949 Views
  • 2 replies
  • 0 likes

Superuser Contribution Daily mix 1 changed entirely when I pressed it.

PlanFreeCountry United StatesDeviceAndroid Samsung Galaxy J3 MissionMy Question or Issue Today I opened my spotify app on my phone and saw I had a new daily mix 1. This was great because it was all comedians and I listen to a ton of comedians. Howeve...

Newbie

  Plan Free Country  United States Device Android Samsung Galaxy J3 Mission My Question or Issue  Today I opened my spotify app on my phone and saw I had a new daily mix 1. Thi...

Alfredo

Roadie

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline songs

PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid (Latest as of 02.08.2018)My Question or Issue Hi all, I recently noticed that Spotify doesn't download songs to my device (I have 20 GB of free Space). Whenever I try to download a song ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5 Operating System Android (Latest as of 02.08.2018) My Question or Issue  Hi all,   I recently  noticed that Spotify doesn'...

Alfredo

Roadie

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

How to keep the Spotify Home Page on my IPOD from changing

PlanPremiumCountry USADeviceIPODOperating SystemAPPLE IPOD When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown lines of Groups/Albums I might like. Recently there was a horizontal line of "...

Newbie

Plan Premium Country  USA Device IPOD Operating System APPLE IPOD   When I turn on my IPOD to listen to my spotify, I notice on the HOME PAGE that there are several automatic shown...

Ryanx0r

Composer

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Marie Gomez unavailable

PlanPremiumCountryBrazilDeviceMoto G 5Operating SystemAndroid My Question or IssueSoon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on Spotify.They appear on search, but the song titles are grayish and the "Mari...

Newbie

Plan Premium Country Brazil Device Moto G 5 Operating System Android   My Question or Issue Soon as I heard about Marie Gomez' songs (Selena Gomez alter-ego), I went to search them on ...

Ryanx0r

Composer

759 Views

1 replies

0 likes

unavailable artist
Unavailable songs
  • 759 Views
  • 1 replies
  • 0 likes

After update Spotify has to download all the playlists again

PlanPremiumCountry: Panama DeviceCarMultiMedia System rk30 ChipsetOperating SystemAndroid Jelly Bean 4.2.2 My Question or IssueEvery time Spotify updates with a new version in all my playlists the "Download" button is set back to off. I have to reanb...

Casual Listener

  Plan Premium Country: Panama   Device CarMultiMedia System rk30 Chipset Operating System Android Jelly Bean 4.2.2   My Question or Issue Every time Spotify updates with ...

subnero2001

Casual Listener

428 Views

2 replies

0 likes

  • 428 Views
  • 2 replies
  • 0 likes

Relocate downloaded songs

Hello dear community,I have a Samsung S5 Neo, Premium account. I downloaded lots of songs, all of them on my phone memory.Now i said that spotify should save them on the sd card. But spotify didn't relocate the songs I have already downloaded. Has an...

Newbie

Hello dear community, I have a Samsung S5 Neo, Premium account.   I downloaded lots of songs, all of them on my phone memory. Now i said that spotify should save them on the sd card. Bu...

Billy-J

Spotify Star

2420 Views

1 replies

0 likes

  • 2420 Views
  • 1 replies
  • 0 likes

Sharing on Android

PlanPremiumCountryUSA DevicePixel 1Operating SystemN/A My Question or Issue When I click on the 'three dot' button, then click 'Share' the app just closes. I tried force stopping the app, clearing the cache, everything short of uninstalling and re-in...

Casual Listener

Plan Premium Country USA  Device Pixel 1 Operating System N/A   My Question or Issue  When I click on the 'three dot' button, then click 'Share' the app just closes. I t...

wolfblitzer

Casual Listener

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

Daily mix not updating/adding genres for weeks

So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just taking up 2/3 playlists at a time. They also have the same...

Casual Listener

  So I listen to various music genres, sometimes focusing on one more than another, but my Daily Mixes only seem to reflect like 2 of them, with few mixes being pretty much the same genre, just...

Azaellia

Casual Listener

1354 Views

2 replies

2 likes

  • 1354 Views
  • 2 replies
  • 2 likes

Superuser Contribution App instability when connecting to Internet

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy s7 EdgeOperating SystemAndroid 8.0 (Oreo) My Question or Issue Everytime I download a song on my phone the app sudenly becomes unstable. Playlists wont start to load (the green buffer just keeps showi...

Casual Listener

Plan Premium Country Philippines Device Samsung Galaxy s7 Edge Operating System Android 8.0 (Oreo)   My Question or Issue  Everytime I download a song on my phone the app sudenly ...

SergioDavid

Roadie

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Username in artist and album names line

PlanPremiumCountryLithuania DeviceHuawei Mate 10 ProOperating SystemAndroid 8.0 My Question or Issue Yesterday every song of all playlists started showing my username in artist and album names line. How to remove that? Thanks in advance!

Newbie

Plan Premium Country Lithuania  Device Huawei Mate 10 Pro Operating System Android 8.0   My Question or Issue  Yesterday every song of all playlists started showing my userna...

ParaDoX94

Music Fan

990 Views

1 replies

1 likes

  • 990 Views
  • 1 replies
  • 1 likes

How to create a playlist shortcut after July 18 2018 update

PlanFreeCountryMéxicoDeviceSamsung Galaxy j7Operating SystemAndroid 6.0.1 Marshmallow IssueI always listen to my playlists while taking a shower, having breakfast or simply drawing. And I constantly create new playlists that keep up with my music tas...

Casual Listener

Plan Free Country México Device Samsung Galaxy j7 Operating System Android 6.0.1 Marshmallow   Issue I always listen to my playlists while taking a shower, having breakfast or sim...

DaScrawl

Casual Listener

13961 Views

2 replies

7 likes

Add to home
Shortcut
  • 13961 Views
  • 2 replies
  • 7 likes

Followers I have not followed

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all devices just in case after this and changed my password. ...

Visitor

I noticed when I logged in that I had about 10-15 new follows. Thing is that I have not selected these, even though they seem similiar to artists I have listened to. I have logged out from all device...

user-removed

Not applicable

439 Views

2 replies

0 likes

  • 439 Views
  • 2 replies
  • 0 likes

Superuser Contribution App se detiene en huawei mate 7

PlanPremiumCountry Costa Rica DeviceHuawei Mate 7Operating SystemAndroid 4.4.2 My Question or Issue La aplicación se detiene por completo y se cierra cuando se reproduce música en huawei mate 7.

Newbie

Plan Premium Country Costa Rica   Device Huawei Mate 7 Operating System Android 4.4.2   My Question or Issue  La aplicación se detiene por completo y se cierra cuando se repr...

JulianA_Bogota

Roadie

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Streaming over Bluetooth to head unit

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit. I can stream it to the head unit's Bluetooth app and change tracks without touching the phone in my pocket but I would like to do it in ...

Casual Listener

Is it possible to stream local files from my mobile to my android head unit via the Spotify app on the head unit.    I can stream it to the head unit's Bluetooth app and change tracks wit...

Jazzdude5555

Casual Listener

923 Views

2 replies

0 likes

  • 923 Views
  • 2 replies
  • 0 likes

Solved!! Mistery downloads

PlanPremiumCountry CanadaDeviceOnePlus 5t Help please. I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Between 1 and 5 usually. I assume that are songs, but I have t added any songs in a ...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5t   Help please.  I've noticed recently that every time my phone connects to wifi it tells me that spotify is downloading files. Bet...

Billy-J

Spotify Star

641 Views

3 replies

0 likes

  • 641 Views
  • 3 replies
  • 0 likes