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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • ThomasWYale
  • Visitor
  • 34848 Views
  • 64 replies
  • 25 likes
  • 34848 Views
  • 64 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 873594 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 873594 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25454 Views
  • 3 replies
  • 0 likes
  • 25454 Views
  • 3 replies
  • 0 likes

Spotify is glitching

My Issue:So, i've been trying to listen music. But when i turn my phone off or bring the app to the background,it starts to glitch, i made an video of it to show you how it sounds, can someone please help me with this?PlanPremiumCountryNetherlands De...

  • Casual Listener
  • My Issue: So, i've been trying to listen music. But when i turn my phone off or bring the app to the background,it starts to glitch, i made an video of it to show you how it sounds, can someone plea...
  • Loxer
  • Community Legend
  • 738 Views
  • 1 replies
  • 0 likes
  • 738 Views
  • 1 replies
  • 0 likes

Radio shuffle not working

PlanPremiumCountry Perú DeviceHuawei P smartOperating SystemAndroid My Question or Issue Hello, I started using Spotify not too long ago and I instantly became premium, it seems to me the radio feature used to work just fine but now (maybe after the ...

  • Newbie
  • Plan Premium Country  Perú  Device Huawei P smart Operating System Android   My Question or Issue          Hello, I started using Spotify not t...
  • Loxer
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Software Update Error

PlanPremiumCountryAustraliaDevicePixel 2 XLOperating SystemAndroid OreoMy Question or IssueI have been receiving this error message every time I open Spotify, asking me to update my Operating System above 4.0 but I am currently on the newest Operatin...

  • Casual Listener
  • Plan Premium Country Australia Device Pixel 2 XL Operating System Android Oreo My Question or Issue I have been receiving this error message every time I open Spotify, asking me to upda...
  • Alfredo
  • Roadie
  • 570 Views
  • 3 replies
  • 0 likes
  • 570 Views
  • 3 replies
  • 0 likes

Superuser Contribution Songs keep stalling while playing

PlanPremiumCountry UsaDeviceSamsung galaxy s6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I uninstalled and then re installed and the issue is still there, songs play but constantly have little pauses making listening ...

  • Casual Listener
  • Plan Premium Country  Usa Device Samsung galaxy s6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I uninstalled and then re installed a...
  • Alfredo
  • Roadie
  • 750 Views
  • 3 replies
  • 0 likes
  • 750 Views
  • 3 replies
  • 0 likes

Superuser Contribution i cant change my songs if i dont have internet

I am a premium user and sometimes i don´t have a internet connection, when that happens i can´t change the songs in my playlist doesn´t matter if the playlist was colaborative or is a playlist creatred by my self

  • Casual Listener
  •   I am a premium user and sometimes i don´t have a internet connection, when that happens i can´t change the songs in my playlist doesn´t matter if the playlist was colaborative or is a playlis...
  • Alfredo
  • Roadie
  • 478 Views
  • 3 replies
  • 0 likes
  • 478 Views
  • 3 replies
  • 0 likes

Superuser Contribution Recent March 2018 update causing rapid skipping/stuttering/

Songs just keep skipping ever since today's March 12 2018 update. Just random skipping, no matter what I play. Using Android 5.0, and no, there's no update to 6.0. But that shouldn't matter, it's been playing until today's update. Tried logging out t...

  • Newbie
  •   Songs just keep skipping ever since today's March 12 2018 update.  Just random skipping, no matter what I play.  Using Android 5.0, and no, there's no update to 6.0.  But that s...
  • Alfredo
  • Roadie
  • 6484 Views
  • 11 replies
  • 5 likes
  • 6484 Views
  • 11 replies
  • 5 likes

Video/album

PlanPremiumCountryNetherlands DeviceHuawei mate sOperating SystemMarshmallow My Question or IssueHow do I watch videos? Bc when I click browse I don't see video/show and how do I see a animated album cover. When I click on a song I don't see an anima...

  • Newbie
  •   Plan Premium Country Netherlands   Device Huawei mate s Operating System Marshmallow   My Question or Issue How do I watch videos? Bc when I click browse I don't see vide...
  • 307 Views
  • 0 replies
  • 0 likes
  • 307 Views
  • 0 replies
  • 0 likes

Não consigo baixar músicas pela rede celular.

Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem precisar reinstalar, porque minha wi-fi é horrível ...

  • Newbie
  • Mesmo com o modo offline desativado e com o download pela rede celular habilitado, o app manda ir às configurações e habilitar. Anexos para comprovar. Alguém tem alguma resolução? (se tiver como sem ...
  • thalesjvieira
  • Newbie
  • 63538 Views
  • 10 replies
  • 5 likes
  • 63538 Views
  • 10 replies
  • 5 likes

Spotify starts playback by itself

V:8.4.57.803, galaxy note 5 running android 7.0.Issue:When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music.

  • Newbie
  • V:8.4.57.803, galaxy note 5 running android 7.0. Issue: When i connect to Bluetooth device, Spotify sometimes start playback, iven if i stopped the playback, is ignores it and play music. 
  • data_error
  • Newbie
  • 425 Views
  • 1 replies
  • 1 likes
  • 425 Views
  • 1 replies
  • 1 likes

Solved!! Can't see music on lock screen. Pixel 2

PlanPremiumCountry USADevicePixel 2Operating System8.1.0Spotify Version 8.4.57.803 armV7My Question or IssueWhen my Pixel is on the lock screen (this is the black screen with just the clock and date) all I can see is a Spotify icon and cannot see wha...

  • Casual Listener
  • Plan Premium Country  USA Device Pixel 2 Operating System 8.1.0 Spotify Version 8.4.57.803 armV7 My Question or Issue When my Pixel is on the lock screen (this is the black screen with...
  • Joe
  • Community Legend
  • 14306 Views
  • 7 replies
  • 0 likes
  • 14306 Views
  • 7 replies
  • 0 likes

cut in music

PlanPremiumCountry BeazilDeviceMotorola x4Operating SystemAndroid Oreo My Question or Issue I have a problem that when I put in the next song of a cut, this happens every time I start the next track, even when I put in half the song of a cut, I unins...

  • Newbie
  •   Plan Premium Country  Beazil Device Motorola x4 Operating System Android Oreo   My Question or Issue   I have a problem that when I put in the next song of...
  • Bittencourt
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mostrar canciones no reproducibles

No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora salen pero no se escuchan me podeis ayudar. Soy premiun

  • Casual Listener
  • No puedo reproducir las canciones a pesar de estar descargadas y me sale en gris... El error que me aparecia me decia que fuera a ajustes y le diera a Mostrar canciones no reproducibles, ahora s...
  • SergioDavid
  • Roadie
  • 715 Views
  • 1 replies
  • 0 likes
  • 715 Views
  • 1 replies
  • 0 likes

Superuser Contribution Redownload failed downloaded song

PlanPremiumCountry IndonesiaDeviceMotorola Moto MOperating SystemAndroid Nougat My Question or IssueSo I downloaded songs for offline uses but there are some songs that failed to download it will play the song but not fully so it's just stuck at cert...

  • Newbie
  • Plan Premium Country  Indonesia Device Motorola Moto M Operating System Android Nougat   My Question or Issue So I downloaded songs for offline uses but there are some songs that ...
  • SergioDavid
  • Roadie
  • 581 Views
  • 1 replies
  • 0 likes
  • Download error
    Offline download
  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Almacenamiento

¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay alguna solución?

  • Newbie
  • ¿Por qué la aplicación ocupa tanto espacio en la memoria interna del telefono? Tengo activada la opcion de guardar los datos de la música en la tarjeta SD y aún así la aplicación es muy pesada. ¿Hay ...
  • SergioDavid
  • Roadie
  • 702 Views
  • 1 replies
  • 0 likes
  • 702 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album not available

Hi We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available....Album is Valses de Vienne - Hans Reimann. What she can read it and me not ? Thanks

  • Newbie
  •     Hi   We have two differnet accounts, same options. My wife can access and play an album, i can't... music not available.... Album is Valses de Vienne - Hans Reimann.   ...
  • SergioDavid
  • Roadie
  • 541 Views
  • 1 replies
  • 0 likes
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Visual and playability bugs

PlanPremiumCountry Australia DeviceSamsung Galaxy note 8Operating SystemAndroid 8My Question or IssueHi, recently - since last month- the player suffers several issues such as screen overlapping while moving to an artist page or playlist. Moreover so...

  • Newbie
  • Plan Premium Country  Australia  Device Samsung Galaxy note 8 Operating System Android 8 My Question or Issue Hi, recently - since last month- the player suffers  several issu...
  • SergioDavid
  • Roadie
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Volume control on soundbar

When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying.When I use the multiroom app from Samsung this works fine but then I need to keep switching be...

  • Visitor
  • When controlling the volume of spotify playing on my Samsung sound bar it jumps 7 levels when I hit the volume on my phone. Any tips this is quite annoying. When I use the multiroom app from Samsung...
  • Mac_0
  • Newbie
  • 2843 Views
  • 6 replies
  • 10 likes
  • 2843 Views
  • 6 replies
  • 10 likes

Email not recognized

My Question or IssueI recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying for premium for years and no matter what I try I cant log back in. I...

  • Visitor
  •     My Question or Issue I recently deleted my spotify app on accident so I downloaded it again and tried to log back in but it won't recognize any of my email accounts. I've been paying...
  • Joe
  • Community Legend
  • 494 Views
  • 2 replies
  • 0 likes
  • 494 Views
  • 2 replies
  • 0 likes

Android Auto Offline Mode can't view menu options

PlanPremiumCountryUS DeviceGoogle PixelOperating SystemAndroid Oreo My Question or IssueI have several entire albums downloaded, but when my Spotify app is in Offline Mode and I open Android Auto and click the menu button it spins indefinitely and sa...

  • Casual Listener
  • Plan Premium Country US  Device Google Pixel Operating System Android Oreo   My Question or Issue I have several entire albums downloaded, but when my Spotify app is in Offli...
  • sl7023
  • Newbie
  • 1050 Views
  • 2 replies
  • 2 likes
  • 1050 Views
  • 2 replies
  • 2 likes

App uses a LOT of space on internal storage

and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete the cache, all my offline songs gone too, the app ha...

  • Regular
  • and it's ridiculous! come on, i sign the service and save my tracks offline, but not only the offline songs are saved, ALL that i hear is saved, and create a monstruous cache. And then, if i delete t...
  • u-64_2ydzxg38
  • Newbie
  • 62778 Views
  • 81 replies
  • 29 likes
  • 62778 Views
  • 81 replies
  • 29 likes