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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111233 Views

26 replies

3 likes

  • 111233 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223801 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223801 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581007 Views

79 replies

3 likes

  • 581007 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478365 Views

577 replies

40 likes

Account
Free
  • 478365 Views
  • 577 replies
  • 40 likes

Spotify stops playing music and restarts after screen wake-up

PlanPremiumCountryThe Netherlands DeviceACER A3-A20 FHD tabletOperating SystemAndroid 4.4.2 My Question or Issue The app restarts every time when the tablet wakes-up from screen saving.This also happens when another app is activated, and Spotify is p...

Music Fan

Plan Premium Country The Netherlands  Device ACER A3-A20 FHD tablet Operating System Android 4.4.2   My Question or Issue  The app restarts every time when the tabl...

tomsat50

Music Fan

10603 Views

9 replies

2 likes

  • 10603 Views
  • 9 replies
  • 2 likes

Superuser Contribution Album cover art missing after turning on screen when new song plays

PlanPremiumCountry USADeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo (8.0.0) My Question or Issue Here's how to replicate my issue:Get a song playing. Make sure the screen is showing cover art w/ control buttons underneath. (Screenshot 1)So...

Regular

Plan Premium Country  USA Device Samsung Galaxy S7 Edge Operating System Android Oreo (8.0.0)   My Question or Issue  Here's how to replicate my issue: Get a song play...

Katerina

Spotify Legend

5628 Views

11 replies

2 likes

  • 5628 Views
  • 11 replies
  • 2 likes

Unable to share playlists

Plan. FreeCountryUSAOperating SystemAndroid My Question or IssueI just upgraded my phone and I'm unable to share my playlists.

Casual Listener

Plan.  Free Country USA Operating System Android    My Question or Issue I just upgraded my phone and I'm unable to share my playlists.  

francescascio

Casual Listener

1558 Views

5 replies

0 likes

Other
  • 1558 Views
  • 5 replies
  • 0 likes

Reproduction of any song stops randomly

When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stopsPlanPremiumCountry MexicoDeviceXiaomi red mi 3Operating SystemAndroid 6.0.1 My Question or Issue Why the reproduction of any somg that is pl...

Newbie

When i am hearing a playlist with 4g conection in my device the reproduction of any song that is playing stops Plan Premium Country  Mexico Device Xiaomi red mi 3 Operating System Androi...

424 Views

0 replies

0 likes

  • 424 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify fecha ao compartilhar

Toda vez que eu clico em compartilhar alguma musica ou ate mesmo no meu perfil o aplicativo trava e logo fecha. Sempre, não consigo compartilhar nada no spotifyPlanPremiumCountryBrasilDeviceAsus zenfone 4Operating SystemAndroid 8.0.0

Regular

Toda vez que eu clico em compartilhar alguma musica ou ate mesmo no meu perfil o aplicativo trava e logo fecha. Sempre, não consigo compartilhar nada no spotify Plan Premium Country Brasil Devic...

Bittencourt

Spotify Star

8836 Views

33 replies

16 likes

  • 8836 Views
  • 33 replies
  • 16 likes

Download Cap? wth

Spotify, If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time. I purchased a 200GB SD Card for my phone to completely eliminate any downlo...

Regular

  Spotify,    If we are paying for a premium services why would we get capped? I don't understand. It is like buying a whole pie but you can only have 2 pieces with you at a time.&n...

AeroZ

Composer

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Gapless playback is not gapless with local files

Hi! I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between songs that ruin the listening experience. I also tried with crossfade s...

Composer

  Hi!   I'm using the Android app and I've synced some live albums and mixtapes onto my device. I've enabled gapless playback but there's still a half a second or shorter gap between son...

1179 Views

0 replies

9 likes

  • 1179 Views
  • 0 replies
  • 9 likes

I can't share any more! Anytime i push the share button, the app crashes! I've already reinstall spo

PlanPremiumCountry Germany Device(Samsung Galaxy 9)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Premium Country Germany    Device (Samsung Galaxy 9) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Nico

Community Legend

615 Views

3 replies

0 likes

  • 615 Views
  • 3 replies
  • 0 likes

Can't share songs from my phone

PlanPremiumCountry MexicoDeviceMoto Z 2 playOperating SystemAndroid Oreo My Question or IssueFor about a week now, I can't seem to be able to share songs at all. I click on the three dots to display the menu and as soon as I click on the share option...

Newbie

Plan Premium Country  Mexico Device Moto Z 2 play Operating System Android Oreo   My Question or Issue For about a week now, I can't seem to be able to share songs at all. I click...

Nico

Community Legend

1222 Views

1 replies

0 likes

  • 1222 Views
  • 1 replies
  • 0 likes

I'm having issues when using the share tool

PlanPremiumCountryBrazil Device(Samsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueLately, after the latest update (8.4.67.886 armV7), when I try to share a song, playlist, artist or album, the app suddenly shuts down.

Newbie

Plan Premium Country Brazil   Device (Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Lately, after the latest update (8.4.67.886 armV7), when I try to...

Nico

Community Legend

560 Views

1 replies

0 likes

j
  • 560 Views
  • 1 replies
  • 0 likes

Solved!! App crashes when sharing something

PlanPremiumCountryAustriaDeviceOneplus 5 Operating SystemAndroid 8.1.0 My Question or Issue Everytime i try to share a song or playlist the app crashes. I tried restarting an all these steps but the problem still occurs every time. Please fix this.

Casual Listener

Plan Premium Country Austria Device Oneplus 5  Operating System Android 8.1.0   My Question or Issue  Everytime i try to share a song or playlist the app crashes. I tried res...

Nico

Community Legend

2954 Views

4 replies

2 likes

Android
sharing
  • 2954 Views
  • 4 replies
  • 2 likes

Equilizer In Android auto not working

PlanPremiumCountry DeviceAndroid, galaxy s8 and Android autoOperating SystemAndroid 8.x My Question or IssueThe equilizer does not work at all when using the USB c cable for Android auto in the car. The equilizer works In all other instances. I have ...

Newbie

Plan Premium Country   Device Android, galaxy s8 and Android auto Operating System Android 8.x   My Question or Issue The equilizer does not work at all when using the USB c cable...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

Multiple issues after 8.4.67.886 arm 7 version update

PlanPremiumCountry CanadaDevicesamsung s6Operating Systemandroid 7.0 My Question or Issue Multiple issues after latest update. One of the most major problems I am having is when using the playback control screen with album cover screen the controls (...

Newbie

  Plan Premium Country  Canada Device samsung s6 Operating System android 7.0   My Question or Issue  Multiple issues after latest update. One of the most major problem...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes

Non condivide brani.

Plain PremiumCountry ItalyDeviceOne plusOperating SystemAndroid Non mi permette di condividere brani. Ogni volta che provo ferma la musica e torna alla schermata del brano in ascolto. Ho disinstallato un paio di volte app ma non è cambiato nulla. My ...

Newbie

  Plain Premium Country  Italy Device One plus Operating System Android   Non mi permette di condividere brani. Ogni volta che provo ferma la musica e torna alla schermata...

708 Views

0 replies

0 likes

  • 708 Views
  • 0 replies
  • 0 likes

Crash while share playlist

PlanFree/PremiumCountry IndonesiaDeviceAsus Zenfone Max Pro M1Operating SystemAndroid Oreo My Question or Issue My spotify crash to the screen when sharing my playlist

Newbie

Plan Free/Premium Country  Indonesia Device Asus Zenfone Max Pro M1 Operating System Android Oreo   My Question or Issue  My spotify crash to the screen when sharing my playl...

Billy-J

Spotify Star

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Spotify says I am offline when I am not.

Spotify keeps giving me an error message saying "I am offline." When I try to search for songs to stream with the search bar. I do not have an old glitchy phone, rather a new Galaxy J7. I have a stable connection on both WiFi and 4G LTE. I have premi...

Newbie

Spotify keeps giving me an error message saying "I am offline."  When I try to search for songs to stream with the search bar. I do not have an old glitchy phone, rather a new Galaxy J7. I have ...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Wrong track information in my car radio

PlanPremium Country ChileDeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When I connect my phone with the car radio via bluetooth, the firs track information is correctly displayed. The next song, however, still shows the metadata o...

Newbie

Plan Premium   Country  Chile Device Huawei P10 Operating System Android Oreo   My Question or Issue  When I connect my phone with the car radio via bluetooth, the firs...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Superuser Contribution Issue with ofline content and SD card -- storage location issue with two newest updates on spotify

PlanPremiumCountry USADevice(Samsung Galaxy Note 4)Operating System(Android 6.0.1) My Question or IssueRecently (Spotify update 84.67.886, and the version before that) an old issue started to occur again. In the past have worked around this by runnin...

Casual Listener

Plan Premium Country  USA Device (Samsung Galaxy Note 4) Operating System (Android 6.0.1)   My Question or Issue Recently (Spotify update 84.67.886, and the version before that) a...

Aimee_T

Roadie

761 Views

1 replies

1 likes

  • 761 Views
  • 1 replies
  • 1 likes

Superuser Contribution A mistake to play only filtered-band's musics

PlanPemiumCountry TurkeyDeviceGM 5 PlusOperating SystemAndroid Nougat My Question or IssueI have a huge playlist that i used to add about 2000 songs. For example,I want to listen only songs from the band that i filtered when i'm searching for Bee Gee...

Newbie

Plan Pemium Country  Turkey Device GM 5 Plus Operating System Android Nougat   My Question or Issue I have a huge playlist that i used to add about 2000 songs. For example,I want ...

Aimee_T

Roadie

736 Views

1 replies

1 likes

filter
Filter playlist bug
Filter songs
  • 736 Views
  • 1 replies
  • 1 likes

Random Pausing

Device: Google Pixel 1Plan: Premium Family I'm new to Spotify. I acquired it through an invite from my mom to our family plan. Today I listened to my playlist on Shuffle as I did my chores and just after finishing I was getting a snack and noticed th...

Newbie

    Device: Google Pixel 1 Plan: Premium Family    I'm new to Spotify. I acquired it through an invite from my mom to our family plan.  Today I listened to my playlist ...

752 Views

0 replies

1 likes

  • 752 Views
  • 0 replies
  • 1 likes