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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry USA Device AndriodOperating System Android My Question or Issue
Plan Premium Country USA Device Andriod Operating System Android My Question or Issue
Spotify Star
1207 Views
1 replies
0 likes
My Question or Issue Spotify just stops randomly when playing. I can go and push play and it starts again, but sometimes it stops more than once in a single song. I've uninstalled and reinstalled spotify and it still does it. How can I correct this? ...
My Question or Issue Spotify just stops randomly when playing. I can go and push play and it starts again, but sometimes it stops more than once in a single song. I've uninstal...
Roadie
1185 Views
3 replies
1 likes
PlanPremiumCountry TurkeyDeviceSony Xperia Z3Operating SystemAndroid 6.0.1 My Question or Issue Spotify files are still in my phone memory but in spotify my offline music dont seem
Plan Premium Country Turkey Device Sony Xperia Z3 Operating System Android 6.0.1 My Question or Issue Spotify files are still in my phone memory but in spotify my offline...
Roadie
554 Views
1 replies
0 likes
Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, not the profile of the singer.
Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, no...
Regular
361 Views
1 replies
0 likes
PlanPremiumCountryBrazilDeviceMoto E4Operating SystemAndroid 7.1 My Question or IssueMeu aplicativo está muito lento quando logado com minha conta, o app fica muito travado, demora muito pra acessar minha biblioteca e fazer pesquisas, dar play nas mú...
Plan Premium Country Brazil Device Moto E4 Operating System Android 7.1 My Question or Issue Meu aplicativo está muito lento quando logado com minha conta, o app fica muito travado, ...
Spotify Star
590 Views
4 replies
0 likes
One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify app. This was a feature I used all the time on iOS an...
One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify ap...
Community Legend
466 Views
1 replies
0 likes
PlanPremiumDeviceGoogle Pixel 2XLOperating SystemAndroid@latest My Question or Issue When playing music and then locking the phone the app isn't available on the lock screen, nor in the notification bar when unlocking the phone. The player bar also s...
Plan Premium Device Google Pixel 2XL Operating System Android@latest My Question or Issue When playing music and then locking the phone the app isn't available on the lock screen...
Casual Listener
10650 Views
2 replies
2 likes
Hi! For some odd reason triple pressing the headset middle button skips two tracks forward. Instead of this it should skip to either the beginning of current track or to previous track. Latest Spotify, Android Oreo 8.1. Please fix.Thanks.
Hi! For some odd reason triple pressing the headset middle button skips two tracks forward. Instead of this it should skip to either the beginning of current track or to previous tra...
Roadie
797 Views
1 replies
2 likes
PlanPremiumDeviceZTE Blade A512Operating SystemAndroid 6.0.1 My Question or Issue I can not Change the Volume of my music in spotify It is always on max Volume even when i turn down every Soundslider. It works just finde with Youtube or play music
Plan Premium Device ZTE Blade A512 Operating System Android 6.0.1 My Question or Issue I can not Change the Volume of my music in spotify It is always on max Volume even when i t...
Not applicable
339 Views
1 replies
0 likes
Plan - PremiumCountry - USA Device - Nexus 5x Hey all,I've been having this issue lately with some songs. The issue is that sometimes when I click a song to play in Spotify it will start a song radio for that song instead of just playing that song. T...
Plan - Premium Country - USA Device - Nexus 5x Hey all, I've been having this issue lately with some songs. The issue is that sometimes when I click a song to pl...
Regular
483 Views
2 replies
0 likes
It really pisses me off when spotify and google home products dont talk to each other after intial setup. This is not an isolated occurrence, it happens far too often when spotify doesnt recognizes the device (all exsisting). You guys need to sort**b...
It really pisses me off when spotify and google home products dont talk to each other after intial setup. This is not an isolated occurrence, it happens far too often when spotify doesnt recogn...
Roadie
367 Views
1 replies
0 likes
PlanPremiumCountry UsaDeviceGalaxy S9+Operating SystemAndroid My Question or Issue I can no longer click on "view artist" and "view album" options. Also Spotify turns off the shuffle option at least once a day.
Plan Premium Country Usa Device Galaxy S9+ Operating System Android My Question or Issue I can no longer click on "view artist" and "view album" options. Al...
Composer
13720 Views
6 replies
1 likes
PlanPremiumCountryBrasil DeviceMoto g5 splusOperating SystemAndroid My Question or IssueHello my songs from my música in the bibliotic are just deleting alono, I have many songs there, but the are random being deleted
Plan Premium Country Brasil Device Moto g5 splus Operating System Android My Question or Issue Hello my songs from my música in the bibliotic are just deleting alono, I...
Spotify Star
587 Views
3 replies
0 likes
None of the below information is requirPlanPremiumCountry United StatesDevice(LG V20)Operating System(Android 7.0) My Question or Issue Artist Page and Album Page links are greyed out. Clicking on album art will show full album and more but going dir...
None of the below information is requir Plan Premium Country United States Device (LG V20) Operating System (Android 7.0) My Question or Issue Artist Page and Album Page...
Composer
1550 Views
4 replies
0 likes
I'm in the US, have a premium account, and I have the lg g7. (Android) I want to know why when I'm playing playlists that I made the music will stop playing and a song not on my list will start. When I open up the app it says that it is playing on we...
I'm in the US, have a premium account, and I have the lg g7. (Android) I want to know why when I'm playing playlists that I made the music will stop playing and a song not on my list will start. When...
Roadie
424 Views
1 replies
0 likes
PlanPremiumCountry DeviceHappens on Any and All (mostly using Huawei P9) My Question or Issue Issue is that all of a sudden I cant listen to music anymore.I hit play and less than a second later spotify is in pause mode. I have to restart all devices...
Plan Premium Country Device Happens on Any and All (mostly using Huawei P9) My Question or Issue Issue is that all of a sudden I cant listen to music anymore. I h...
Newbie
556 Views
2 replies
1 likes
PlanFreeCountryUS DeviceSamsung Galaxy Sky Pro My Question or Issue This only happens on my phone, and only with two or three songs. When they come on, if I don't skip fast enough, the whole app stalls for a good five mintes or more. I've tried reins...
Plan Free Country US Device Samsung Galaxy Sky Pro My Question or Issue This only happens on my phone, and only with two or three songs. When they come on...
Regular
754 Views
5 replies
0 likes
PlanPremium (still have the 3 month trial) CountryUSDeviceSamsung Galaxy S7Operating SystemIdk My Question or IssueWhen I try to go and share a Playlist to my Instagram story, that option doesn't exist. Instead, it offers me to share it to my direct ...
Plan Premium (still have the 3 month trial) Country US Device Samsung Galaxy S7 Operating System Idk My Question or Issue When I try to go and share a Playlist to my Instagram ...
Roadie
1077 Views
1 replies
1 likes
PlanPremiumCountry U.S.DeviceSamsung Gear S3Operating System My Question or IssueThe app on the Samsung Gear S3 smart watch should be able to shuffle offline. For the longest time we have needed to be online to shuffle and I think this should be fixe...
Plan Premium Country U.S. Device Samsung Gear S3 Operating System My Question or Issue The app on the Samsung Gear S3 smart watch should be able to shuffle offline. For the long...
Casual Listener
447 Views
2 replies
0 likes
PlanPremiumCountry CanadaDeviceLG G7Operating SystemAndroid On the mobile app, some complete albums don't even show up, other than the album title, yet on my PC, the whole album is visible
Plan Premium Country Canada Device LG G7 Operating System Android On the mobile app, some complete albums don't even show up, other than the album title, yet on my PC, the whole...
Community Legend
1177 Views
3 replies
0 likes
