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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7060 Views

0 replies

7 likes

  • 7060 Views
  • 0 replies
  • 7 likes

Superuser Contribution Go online to see menu when in offline mode?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry UkDeviceSony z5 compact Operating system Android 7.1.1 My Question or Issue I'm in offline mode and when I try to...

Regular

 None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country  Uk Device Sony z5 compact  Operatin...

Alfredo

Roadie

1583 Views

3 replies

2 likes

Offline Access
  • 1583 Views
  • 3 replies
  • 2 likes

Superuser Contribution Can't shuffle a playlist.

Since a bit, only one of the playlist (Rock hard) dont let me shuffle it.It just start from beginning and play the next song.Also, I can choose any song in that playlist and listen it normally.Not working in any other playlist.I use spotify free. I j...

Newbie

Since a bit, only one of the playlist (Rock hard) dont let me shuffle it. It just start from beginning and play the next song. Also, I can choose any song in that playlist and listen it normally. ...

SergioDavid

Roadie

934 Views

1 replies

0 likes

  • 934 Views
  • 1 replies
  • 0 likes

Cant access song radio or albums.

PlanPremiumCountry CanadaDeviceSamsung galaxy 8Operating System Android Oreo A few days ago i was listening to a song radio. One day it wouldnt load. Not even from the radios lists. I went to random songs to see if i could make a song radio again, bu...

Casual Listener

  Plan Premium Country  Canada Device Samsung galaxy 8 Operating System  Android Oreo   A few days ago i was listening to a song radio. One day it wouldnt load. Not...

ibbine

Casual Listener

702 Views

3 replies

1 likes

bug
Bug or Update
Premium
  • 702 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution [Android] Download via mobile provider default on after update

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone! PlanPremiumCountry The Netherlands DeviceSamsung Galaxy 7, Android 8Opera...

Casual Listener

After the Android app update to version 8.4.62.490 arm the option to disable download data over mobile provider is now switched to on. In 15 minutes all my mobile data is gone!    Plan P...

Alfredo

Roadie

644 Views

3 replies

0 likes

  • 644 Views
  • 3 replies
  • 0 likes

Superuser Contribution OnePlus Bullets Wireless

PlanPremiumCountryGermanyDevicesOnePlus 6, OnePlus Bullets WirelessOperating SystemAndroid 8.1.0 (OxygenOS 5.1.8) My Question or IssueHi everyone,yesterday I received the OnePlus Bullets Wireless (Bluetooth Headphones). They have a magnetic back on e...

Casual Listener

  Plan Premium Country Germany Devices OnePlus 6, OnePlus Bullets Wireless Operating System Android 8.1.0 (OxygenOS 5.1.8)   My Question or Issue Hi everyone, yesterday I receiv...

TheAlwaysUltra

Casual Listener

1910 Views

2 replies

0 likes

  • 1910 Views
  • 2 replies
  • 0 likes

Superuser Contribution Private Playlist messed up

PlanPremiumCountry GermanyDeviceSamsung Galaxy S6Operating System Android 7.0My Question or IssueHey, since one or two weeks my playlists is pretty messed up! Whenever i try to filter my songs by album they are not in the right order (same album on p...

Regular

Plan Premium Country  Germany Device Samsung Galaxy S6 Operating System   Android 7.0 My Question or Issue Hey, since one or two weeks my playlists is pretty messed up! Whenever i...

_Max_

Regular

2702 Views

8 replies

0 likes

  • 2702 Views
  • 8 replies
  • 0 likes

Não consigo baixar as músicas

O plano é o Premium e meu celular é o xiaomi redmi note 4x. Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apagava todos os dados do aplicativo (segue a foto em anexo). Após f...

Newbie

 O plano é o Premium e meu celular é o xiaomi redmi note 4x.  Tudo começou quando resolvi tentar resetar a minha conta(para apagar as diversas músicas do meu celular), fui até onde se apag...

Bittencourt

Spotify Star

3424 Views

1 replies

0 likes

Spotify problema
  • 3424 Views
  • 1 replies
  • 0 likes

Integrate Spotify with Twitter

PlanFree/PremiumCountry DeviceSamsung S7 edge Operating System(Android Oreo or older) My Question or Issue It's quite easy to connect spotify with your Facebook account. I wanted to know if there was a way to integrate spotify to Twitter (not just us...

Visitor

Plan Free/Premium Country   Device Samsung S7 edge  Operating System (Android Oreo or older)   My Question or Issue  It's quite easy to connect spotify with your Faceboo...

Loxer

Community Legend

682 Views

1 replies

0 likes

App Aproval
Facebook
Twitter-Spotify
  • 682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay and mixtapes

PlanPremiumCountry GermanyDeviceHTC U11+Operating SystemAndroid 8.0.0 My Question or Issue When listening to mixtapes, Album radio or whatever, Spotify will automatically choose similar songs and attaches them to the queue.But for a few weeks now, wh...

Casual Listener

Plan Premium Country  Germany Device HTC U11+ Operating System Android 8.0.0   My Question or Issue  When listening to mixtapes, Album radio or whatever, Spotify will automat...

Lahr3n

Casual Listener

718 Views

2 replies

0 likes

autoplay
bug
Mixtapes
  • 718 Views
  • 2 replies
  • 0 likes

Multiple bugs since last week or so

PlanPremiumCountry NLDeviceONE PLUS 5Operating SystemAndroid Oreo My Question or Issue Since last week (or so) I'm having multiple problems with the spotify app on android. Problem 1 (seen multiple posts about this one)After starting the app it redow...

Regular

Plan Premium Country  NL Device ONE PLUS 5 Operating System Android Oreo   My Question or Issue  Since last week (or so) I'm having multiple problems with the spotify app on ...

Heffalord

Newbie

3745 Views

7 replies

10 likes

bugs
  • 3745 Views
  • 7 replies
  • 10 likes

Need to redownload songs everyday

PlanPremiumCountry GermanyDeviceHuawei Mate 9Operating SystemAndroid Oreo My Question or Issue For a couple of days ago I have to redownload random songs of my playlists everyday. Is it because of a sync problem or something?

Casual Listener

Plan Premium Country  Germany Device Huawei Mate 9 Operating System Android Oreo   My Question or Issue  For a couple of days ago I have to redownload random songs of my...

Noah

Spotify Star

1649 Views

1 replies

0 likes

  • 1649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play song on repeat from search

PlanPremiumCountry DenmarkDeviceOne Plus 3tOperating SystemAndroid My Question or Issue Whenever I play a song directly from the search results, I can't play it on repeat as it always automatically starts a radio based on the song. I can only play so...

Newbie

Plan Premium Country  Denmark Device One Plus 3t Operating System Android   My Question or Issue  Whenever I play a song directly from the search results, I can't play it on ...

23wangc

Casual Listener

1619 Views

3 replies

2 likes

  • 1619 Views
  • 3 replies
  • 2 likes

Currently set to offline--how can I change?

PlanPremiumCountry USA Device AndriodOperating System Android My Question or Issue

Newbie

Plan Premium Country USA   Device Andriod Operating System  Android    My Question or Issue  

Noah

Spotify Star

1219 Views

1 replies

0 likes

  • 1219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Randomly stops playing

My Question or Issue Spotify just stops randomly when playing. I can go and push play and it starts again, but sometimes it stops more than once in a single song. I've uninstalled and reinstalled spotify and it still does it. How can I correct this? ...

Casual Listener

    My Question or Issue  Spotify just stops randomly when playing. I can go and push play and it starts again, but sometimes it stops more than once in a single song. I've uninstal...

Alfredo

Roadie

1208 Views

3 replies

1 likes

  • 1208 Views
  • 3 replies
  • 1 likes

Superuser Contribution Offline music

PlanPremiumCountry TurkeyDeviceSony Xperia Z3Operating SystemAndroid 6.0.1 My Question or Issue Spotify files are still in my phone memory but in spotify my offline music dont seem

Visitor

Plan Premium Country  Turkey Device Sony Xperia Z3 Operating System Android 6.0.1   My Question or Issue  Spotify files are still in my phone memory but in spotify my offline...

Alfredo

Roadie

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Playing songs online

Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, not the profile of the singer.

Regular

Hi! My problem is that I'm online on spotify but I can't search for artists, daily mixes or albums, only for songs. For example if I search for an artist, it will only give me songs of the artist, no...

tuberdise202

Regular

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Minha conta está comprometendo o uso do aplicativo

PlanPremiumCountryBrazilDeviceMoto E4Operating SystemAndroid 7.1 My Question or IssueMeu aplicativo está muito lento quando logado com minha conta, o app fica muito travado, demora muito pra acessar minha biblioteca e fazer pesquisas, dar play nas mú...

Casual Listener

Plan Premium Country Brazil Device Moto E4 Operating System Android 7.1   My Question or Issue Meu aplicativo está muito lento quando logado com minha conta, o app fica muito travado, ...

Bittencourt

Spotify Star

602 Views

4 replies

0 likes

  • 602 Views
  • 4 replies
  • 0 likes

Control volume of external device

One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify app. This was a feature I used all the time on iOS an...

Casual Listener

One of the most annoying things coming from the iOS to the Android app is the inability to control the volume of an external device directly without having to unlock the phone and open the Spotify ap...

Loxer

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Solved!! App disappears from notification bar and lock screen on Google Pixel 2XL

PlanPremiumDeviceGoogle Pixel 2XLOperating SystemAndroid@latest My Question or Issue When playing music and then locking the phone the app isn't available on the lock screen, nor in the notification bar when unlocking the phone. The player bar also s...

Casual Listener

Plan Premium Device Google Pixel 2XL Operating System Android@latest   My Question or Issue  When playing music and then locking the phone the app isn't available on the lock screen...

Jorngeorg

Casual Listener

10667 Views

2 replies

2 likes

  • 10667 Views
  • 2 replies
  • 2 likes

Superuser Contribution Triple click headset middle button to skip to previous track

Hi! For some odd reason triple pressing the headset middle button skips two tracks forward. Instead of this it should skip to either the beginning of current track or to previous track. Latest Spotify, Android Oreo 8.1. Please fix.Thanks.

Composer

  Hi!   For some odd reason triple pressing the headset middle button skips two tracks forward. Instead of this it should skip to either the beginning of current track or to previous tra...

SergioDavid

Roadie

810 Views

1 replies

2 likes

  • 810 Views
  • 1 replies
  • 2 likes