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Earphones

Earphones

Avatar of -jvsbz_afzwpo
Casual Listener
2018-08-30 11:24 PM

Plan

Premium

Country

 Argentina

Device

Samsung j7

Operating System

Androind 7

 

My Question or Issue

 Hi! I got a J7 2016 android phone. I was listening to music on spotify when suddenly it stops.  I took my phone to a service, and after a really long week, the problems are not my earphones, the software or a hardware proble.It seems like the problem is spotify. Any solucion??

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Reply
2 Replies

user-removed
Not applicable
2018-08-31 01:38 AM

Hey @-jvsbz_afzwpo, welcome to the community!

 

In this instance I'd recommend reinstalling Spotify completely. You can find the steps to do this here.

 

Hope this helps!

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Avatar of -jvsbz_afzwpo
Casual Listener
2018-08-31 03:48 AM

I already did it, and the problems is still there..

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