Help Wizard

Step 1


Share Function Not Working

Share Function Not Working




 Hong Kong


 Samsung S7

Operating System



My Question or Issue

 Share function seems to have suddenly shat itself. When a song is playing and I hit "Share", the music drops out and then the screen flicks back to the home page, with no option to share at all. Was working fine until about 4 days ago. Any ideas?

2 Replies

Hey @BenLinHK, welcome to the community. 


Hope you’re doing great!


In this case, could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you remove your offline devices in your account settings

Keep me posted 🙂

Billy-JSpotify Star
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Thanks for your help. I was sceptical that a restart would work, but it did.

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