No internet connection?

No internet connection?

Atlas017

Plan

Premium

Country

Belgium

Device

One Plus 5

Operating System

Android 8.1.0

 

My Question or Issue

Since 3 days now, Spotify pretends I have "no connection to internet" while all other applications wel have access (Spotify offline listennig is not affected). If I switch to data connection (4G/3G), Spotify then immediately detects the internet connection and performs as it should (offline/online listenning  and search). The temporary solution so far is to reinstall the application but because it only works for a couple of hours or even minutes, I have to reinstall Spotify several times each day! This is extremely annoying... Until 3 days ago, I never had such a problem. Restarting the phone doestn' help.

Am I the only one suffering this issue?

Reply
1 Reply

TomLegend

Hey @Atlas017,

 

This is under investigation with our tech team. Could we get you to add your vote to this thread? Once we have more info, we'll put it on the idea thread. 

 

Thanks, 

/T

Suggested posts