App pauses or closes while playing

App pauses or closes while playing

  1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan Premium




Moto z2 play

Operating System

Android 8.0.0


My Question or Issue

The app closes while i'm listening to music. And sometimes it pauses music without reason and it doesnt allow the headphones to continue playing the song therefore i have to do it manually. 

I have already restarted the phone and it hasnt changed

1 Reply

Hi @Flor85


Thank for reaching Spotify Community.

My insights might not be the exact solution of your issue, but I will try up to my utmost knowledge in answering your concern.

Kindy check your phone's RAM. Maybe your phone has small RAM that perhaps your phone is not processing good on your apps. 


Lemme know if my insight helps you.


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