App pauses or closes while playing

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App pauses or closes while playing

Flor85
Newbie
  1. None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan Premium

Country

 Argentina

Device

Moto z2 play

Operating System

Android 8.0.0

 

My Question or Issue

The app closes while i'm listening to music. And sometimes it pauses music without reason and it doesnt allow the headphones to continue playing the song therefore i have to do it manually. 

I have already restarted the phone and it hasnt changed

1 Reply
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Re: App pauses or closes while playing

YahTehgz
Composer

Hi @Flor85

 

Thank for reaching Spotify Community.

My insights might not be the exact solution of your issue, but I will try up to my utmost knowledge in answering your concern.

Kindy check your phone's RAM. Maybe your phone has small RAM that perhaps your phone is not processing good on your apps. 

 

Lemme know if my insight helps you.

Shalom!

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