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Spotify does not correctly detect online/offline state across the whole app

Spotify does not correctly detect online/offline state across the whole app

Plan

Premium

Country

 

Device

Samsung Galaxy S7plus

Operating System

Android

 

My Question or Issue

I'd like to report a BUG. This is a bug and nothing to do with my use of the app so would like to know when this will be fixed as I'm a premium subscriber and am currently paying for a service that doesn't fully work.

 

Issue: -

Spotify does not correctly detect online/offline state across the  whole app

 

At random times, search in spotify states that I am offline when I am online.

 

If I then go to the main menu I get the homepage populated indicating that I not only have an internet connection but that Spotify know about it  and is able to use it.

 

If I then, from the homescreen, go to play music from a playlist I've never played before (i.e. not downloaded or cached) music plays -  indicating that I not only have an internet connection but that Spotify know about it  and is able to use it.

 

When I then go back to search, it does not allow me to search offline content stating: -

 

No offline results found for "my seach"

Go online to search milluions of songs

 

This is a bug. When will this bug be fixed as it is interrupting my ability to use the premium service I'm paying for.

 

Thanks - AM

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