Downloaded playlists disappears

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Downloaded playlists disappears

user-removed
Not applicable

It happened again: I have downloaded some playlists on my Galaxy Nexus and today they were all gone. Or not gone, they aren't just downloaded anymore. 

This has happened to me several times with 3 different phones, it's time to fix this problem now Spotify.

3 Replies

Re: Downloaded playlists disappears

daveroseknows
Regular
I am experiencing the same issue. Thinking it could be an authorised device issue after reading several threads. Interestingly just got a Nexus 10 and downloaded qplaylists are happily preserved on that device

Re: Downloaded playlists disappears

dasnils
Casual Listener

i got the same problem with my htc sensation (and had it with my old phone, too). this is so annoying as i don't see the point of paying for spotify premium when i still can only listen to music at home.  i can download several playlists and they still work as long as i listen to them but when i stop playing the music next time when i try to they all aren't downloaded anymore. except for one playlist which always stays... please change that, spotify!

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Re: Downloaded playlists disappears

Peter__
Community Legend

@dasnils wrote:

i got the same problem with my htc sensation (and had it with my old phone, too). this is so annoying as i don't see the point of paying for spotify premium when i still can only listen to music at home.  i can download several playlists and they still work as long as i listen to them but when i stop playing the music next time when i try to they all aren't downloaded anymore. except for one playlist which always stays... please change that, spotify!


It sounds like you are experiencing a known android bug which is documented here.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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