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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387783 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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premium trial problems with zip code

When I tried To Get The Trial on My Phone, It Said My Zip Code Was Invalid. It Is MY Correct ZIp Code.

Casual Listener

When I tried To Get The Trial on My Phone, It Said My Zip Code Was Invalid. It Is MY Correct ZIp Code.

meahtenoha

Spotify

874 Views

5 replies

0 likes

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HTC ONE Spotify downloaded playlists problem!!

I need some help. On the Spotify application on HTC ONE there is a small problem. I downloaded 1 playlist to my phone, but when i enter the list in offline mode, there is no songs. Is it some settings that is wrong or what ? Please help!

Newbie

I need some help. On the Spotify application on HTC ONE there is a small problem. I downloaded 1 playlist to my phone, but when i enter the list in offline mode, there is no songs.  Is it som...

Joe

Community Legend

386 Views

1 replies

0 likes

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Cannot log in

i am trying to login using facebook on my ohone but every time the page comes up saying there is an error connection for the page i have tried reinstalling and logging in with my username but the comes up as incorrect no idea what to do

Casual Listener

i am trying to login using facebook on my ohone but every time the page comes up saying there is an error connection for the page i have tried reinstalling and logging in with my username but the com...

Caleb_dale

Casual Listener

663 Views

4 replies

0 likes

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Solved!! Sony Xperia Z Widgets

Hi I understand the spotify android version is suppoused to have home screen and lock screen widgets, however I do not seem to be able to see them, or an option to activate them. I am new to android since coming off an Iphone 4, can anyone help me ge...

Casual Listener

Hi I understand the spotify android version is suppoused to have home screen and lock screen widgets, however I do not seem to be able to see them, or an option to activate them. I am new to android ...

Shaun1810

Casual Listener

3441 Views

4 replies

0 likes

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blank screen - can't play music - Samsung Galaxy Mini.... wtf ???

For some reason (perhaps due to an update) Spotify no longer works on my phone... I am paying for the premium service (9.99 per month) and I can only play it on my computer when I am at home. Part of the reason why I love spotify is because I can use...

Newbie

  For some reason (perhaps due to an update) Spotify no longer works on my phone... I am paying for the premium service (9.99 per month) and I can only play it on my computer when I am at home...

Taylor

Community Legend

586 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Local files will not sync to Galaxy S3, even though Spotify says they are synced

Hi all, My problem is that spotify doesn't sync my local files with my Galaxy S3. Files hosted by spotify sync perfectly. The weird thing is that it syncs some files but skips others. My playlist will have the green arrow next to it but more than hal...

Casual Listener

Hi all,   My problem is that spotify doesn't sync my local files with my Galaxy S3. Files hosted by spotify sync perfectly. The weird thing is that it syncs some files but skips others. My p...

Censmogar

Casual Listener

571 Views

2 replies

0 likes

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radio not working and spotify app cannot login

I'm having the same problem now. I have been using spotify premium on my HTC one xl for the last 3 weeks. It's been great but happened yesterday whatever radio station I got into the music plays, but it gives no sound. So I tried logging out and logg...

Casual Listener

I'm having the same problem now. I have been using spotify premium on my HTC one xl for the last 3 weeks. It's been great but happened yesterday whatever radio station I got into the music plays, b...

Peter__

Community Legend

451 Views

1 replies

0 likes

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  • 1 replies
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Can't Manually Upload Music and Playlists

I've been having a problem manually uploading a playlist from my computer to my android phone. I keep clicking Manually Sync then go to click the Playlist I want to upload and it automatically tries to Sync All Music. The only thing it lets me Manual...

Casual Listener

I've been having a problem manually uploading a playlist from my computer to my android phone.    I keep clicking Manually Sync then go to click the Playlist I want to upload and it aut...

Joe

Community Legend

4901 Views

26 replies

4 likes

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  • 26 replies
  • 4 likes

Many small bugs annoying me

I have an HTC One X (AT&T version) running Android 4.1.1 and there's a bunch of small things that are annoying me. I am so close to moving over to another service because of the lack of care for Android. iOS has none of the bugs that I'm about to lis...

Newbie

I have an HTC One X (AT&T version) running Android 4.1.1 and there's a bunch of small things that are annoying me. I am so close to moving over to another service because of the lack of care for ...

Joe

Community Legend

475 Views

1 replies

1 likes

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  • 1 likes

Solved!! Playlist stuck on "Loading..."

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 300 songs in it and it doesn't seem to load. This wa...

Music Fan

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 3...

Joe

Community Legend

1168 Views

4 replies

0 likes

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songs not available

My daughter and I both have spotify on our phones. Howand are premium members. I have songs I can get that she doesn't have access to and vice versa. Why is this?

Casual Listener

My daughter and I both have spotify on our phones. Howand are premium members. I have songs I can get that she doesn't have access to and vice versa. Why is this?

Liam

Community Legend

550 Views

4 replies

0 likes

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premium to download local files?

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Regular

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Bokumetsu

Regular

481 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Bug in Android - In profile page twice starred playlist?

I see bug in profile page in Android Spotify. My starred playlist is twice there. Fix it!

Visitor

I see bug in profile page in Android Spotify.   My starred playlist is twice there.     Fix it!

user-removed

Not applicable

662 Views

1 replies

0 likes

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Question about Spotify Premium Device Count

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time. I just wanted to know how devices were counted. Right now I use 2 laptops, a desktop, a phone, and two tablets. Are the "devices" only counting...

Newbie

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time.  I just wanted to know how devices were counted.   Right now I use 2 laptops, ...

Taylor

Community Legend

912 Views

1 replies

0 likes

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Solved!! Can't pass the login

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back to "Login" without any error message. No matter what da...

Casual Listener

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back t...

TheTechnoMan

Casual Listener

570 Views

1 replies

0 likes

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Audio cuts out after each song on radio

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out. I have to pause and hit play again before the audio returns. I've replaced my phone 3 times. Samsung Note 2. The problem has occured on ea...

Casual Listener

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out.  I have to pause and hit play again before the audio returns.    I've ...

Joe

Community Legend

1810 Views

5 replies

0 likes

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Solved!! Samsung Galaxy S3

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card. All I want to do is to synch my files onto my memory card and I have read around on the forums but I do not get the SD c...

Newbie

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card.   All I want to do is to synch my files onto my memory card ...

Peter__

Community Legend

26112 Views

21 replies

1 likes

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  • 1 likes

Can't download music

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the songs in my download folder but nothing else, ie I can'...

Casual Listener

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the so...

Joe

Community Legend

646 Views

3 replies

0 likes

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  • 3 replies
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Store downloaded songs on SD galaxy s3 Spotifyversion: 0.5.9.29

Hi! I'm wondering if anyone else is having problem in the latest release of Spotify on Android?I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD card.This bothers me A LOT, as I can only store approximately 60...

Casual Listener

Hi!   I'm wondering if anyone else is having problem in the latest release of Spotify on Android? I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD ca...

CYBERHIPPIECHIC

Casual Listener

4666 Views

4 replies

0 likes

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Delete "leftovers" from former installation.

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phone and killed the app. nothing worked.so I went to t...

Casual Listener

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phon...

Taylor

Community Legend

968 Views

1 replies

0 likes

bug
songs
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  • 0 likes