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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I am sick and tired of this message and want it fixed now!Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connection to spotify on my SG note 2. On IOS it seems to work,...
I am sick and tired of this message and want it fixed now! Please help me and don't say like oh you have to enable wifi or oh your not on 3g. Well guess what? I am on 3g and wifi still no connecti...
Newbie
824 Views
1 replies
0 likes
So I have several songs that I have marker for offline mode and they just don't ever play. When the playlist arrives at one of those several songs it just stops playing. The artwork still shows and the song says it's downloaded but it just doesn't pl...
So I have several songs that I have marker for offline mode and they just don't ever play. When the playlist arrives at one of those several songs it just stops playing. The artwork still shows and t...
714 Views
0 replies
2 likes
Hey,I'm Premium Member und Pay 9.99 per month. And now my Phone says "Your license to listen to music in offline mode expired. Please go online to renew it."?I'm from germany so this isn't the exact message, but you get my problem. Why is my license ...
Hey, I'm Premium Member und Pay 9.99 per month. And now my Phone says "Your license to listen to music in offline mode expired. Please go online to renew it."? I'm from germany so this isn't the ex...
Community Legend
866 Views
3 replies
0 likes
I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless. Some time ago Spotify mobile app has started acting up in a completely random fashion. There are days/times where it works reasonably w...
I'm sure this is a vain attempt to get someone from Spotify to get their act together but here it goes regardless. Some time ago Spotify mobile app has started acting up in a completely rand...
Regular
1138 Views
2 replies
0 likes
my problem is i have 2 wifi routers and it only sync on one wifi not the other one and i need it to connect on the other one. any ideas?? I have noticed that the one it connects on is a WPA2-personal while the one its not connecting to is a WPA-Perso...
my problem is i have 2 wifi routers and it only sync on one wifi not the other one and i need it to connect on the other one. any ideas?? I have noticed that the one...
273 Views
0 replies
1 likes
Hey I am having issues with 4 songs of a playlist on my phone. I recently added these songs to a playlist that I set on "download" all other songs were downloaded correctly and I can listen to them but the download just doesn't start for this 4 songs...
Hey I am having issues with 4 songs of a playlist on my phone. I recently added these songs to a playlist that I set on "download" all other songs were downloaded correctly and I can listen to them b...
Community Legend
1155 Views
3 replies
0 likes
Hi, I use my ipad as main Spotify playback device... with the lovely cover-art on full screen display. Sometimes I feel the need to be able to skip tracks without getting up. No problem you say? Sadly, the only thing I can use as remote is my Samsung...
Hi, I use my ipad as main Spotify playback device... with the lovely cover-art on full screen display. Sometimes I feel the need to be able to skip tracks without getting up. No pro...
688 Views
0 replies
0 likes
I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the same result.The bass boost works fine for one or 2 tracks...
I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the s...
Newbie
895 Views
2 replies
0 likes
Every once in a while mobiel spotify makes me log back in, when I do it tries to tell me I don't know my password, the one I just used to log onto spotify on my pc.So then I log in with fb and it tries to make me opt to share the music I listen to wi...
Every once in a while mobiel spotify makes me log back in, when I do it tries to tell me I don't know my password, the one I just used to log onto spotify on my pc.So then I log in with fb and ...
451 Views
0 replies
1 likes
I've posted this in the iOS section, but should be in the Android. On the Galaxy S4, when driving in the car the internet connection will briefly go and come back almost every minute. Spotify's reconnect strategy is way too conservative now, the appl...
I've posted this in the iOS section, but should be in the Android. On the Galaxy S4, when driving in the car the internet connection will briefly go and come back almost every minute. Spotif...
406 Views
0 replies
0 likes
DescriptionSome of the songs on my phone don't have the green "downloaded" circle/arrow next to them on my Starred playlist. These particular songs just straight up won't play if I'm in Offline Mode, but once I turn Offline Mode off, they work fine. ...
Description Some of the songs on my phone don't have the green "downloaded" circle/arrow next to them on my Starred playlist. These particular songs just straight up won't play if I'm in Offli...
1805 Views
0 replies
0 likes
Hi, I've upgraded to premium account and can't seem to play any music on my tablet.It also doesn't seem to sync up with my spotify account, as i don't see any playlists or starred songs.
Hi, I've upgraded to premium account and can't seem to play any music on my tablet. It also doesn't seem to sync up with my spotify account, as i don't see any playlists or starred songs.
Community Legend
1437 Views
4 replies
0 likes
I keep getting an error message saying Syncing Error. Unknown Error. Music became undownloaded on my Android. Unable to redownload.
I keep getting an error message saying Syncing Error. Unknown Error. Music became undownloaded on my Android. Unable to redownload.
485 Views
0 replies
0 likes
NO Re-Ordering of Tracks Within a Playlist - On a Mobile Device. 8 Months...what a joke - and one I'm paying for. I must have flipped my lid. I pay for several accounts. I consider my £40 per month to be worth something, a reply at least. I trust Spo...
NO Re-Ordering of Tracks Within a Playlist - On a Mobile Device. 8 Months...what a joke - and one I'm paying for. I must have flipped my lid. I pay for several accounts. I...
349 Views
0 replies
0 likes
Premium account on android galaxy nexus...when downloading albums, it says there are a certain number of tracks on that album. When I go to the album, there are only 2 or 3 downloaded. The downloading is finished so its not like I'm just not waiting ...
Premium account on android galaxy nexus...when downloading albums, it says there are a certain number of tracks on that album. When I go to the album, there are only 2 or 3 downloaded. The downloadin...
273 Views
0 replies
0 likes
Playback lapses in radio mode on my mobile device. Won't play next song. Just stops playing totally. Has gone on forever. Very frustrated. Don't have similar problem on my desktop, however.
Playback lapses in radio mode on my mobile device. Won't play next song. Just stops playing totally. Has gone on forever. Very frustrated. Don't have similar problem on my desktop, however.
240 Views
0 replies
0 likes
hello where in the spotify android app does it tell me- how much data (in GB or MB) is used- how many tracks out of the allowed 3,333 tracks i have synced? as for data, i can use a file explorer to see that, ok, but it would be nice to have it in the...
hello where in the spotify android app does it tell me - how much data (in GB or MB) is used - how many tracks out of the allowed 3,333 tracks i have synced? as for data, i can us...
Gig Goer
1827 Views
2 replies
0 likes
DescriptionPlease describe the problemNo sound when playing spotify. What are the steps you took to get to the error/issue?(We need to know what you are doing so we can do the exact same to try and get the same error)1. Entered Spotify app2. Found an...
Description Please describe the problem No sound when playing spotify. What are the steps you took to get to the error/issue? (We need to know what you are doing so we can d...
Casual Listener
1711 Views
7 replies
0 likes
Hi,I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would ring the first person in my call list and immediately ha...
Hi, I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would rin...
Casual Listener
1071 Views
1 replies
0 likes
I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help
I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the ap...
Community Legend
684 Views
1 replies
0 likes
