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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!! The track is not available

Hey I am having issues with 4 songs of a playlist on my phone. I recently added these songs to a playlist that I set on "download" all other songs were downloaded correctly and I can listen to them but the download just doesn't start for this 4 songs...

Newbie

Hey I am having issues with 4 songs of a playlist on my phone. I recently added these songs to a playlist that I set on "download" all other songs were downloaded correctly and I can listen to them b...

Joe

Community Legend

1166 Views

3 replies

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Android phone as remote for IOS spotify app?

Hi, I use my ipad as main Spotify playback device... with the lovely cover-art on full screen display. Sometimes I feel the need to be able to skip tracks without getting up. No problem you say? Sadly, the only thing I can use as remote is my Samsung...

Roadie

Hi,   I use my ipad as main Spotify playback device... with the lovely cover-art on full screen display.   Sometimes I feel the need to be able to skip tracks without getting up. No pro...

692 Views

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3rd party EQ issues

I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the same result.The bass boost works fine for one or 2 tracks...

Music Fan

I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the s...

takipo

Newbie

897 Views

2 replies

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Mobile spotify for Android, keeps trying to ad facebook.

Every once in a while mobiel spotify makes me log back in, when I do it tries to tell me I don't know my password, the one I just used to log onto spotify on my pc.So then I log in with fb and it tries to make me opt to share the music I listen to wi...

Music Fan

Every once in a while mobiel spotify makes me log back in, when I do it tries to tell me I don't know my password, the one I just used to log onto spotify on my pc.So then I log in  with fb and ...

457 Views

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Reconnect strategy too conservative

I've posted this in the iOS section, but should be in the Android. On the Galaxy S4, when driving in the car the internet connection will briefly go and come back almost every minute. Spotify's reconnect strategy is way too conservative now, the appl...

Casual Listener

I've posted this in the iOS section, but should be in the Android.   On the Galaxy S4, when driving in the car the internet connection will briefly go and come back almost every minute. Spotif...

412 Views

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Some songs won't play on my Galaxy S3

DescriptionSome of the songs on my phone don't have the green "downloaded" circle/arrow next to them on my Starred playlist. These particular songs just straight up won't play if I'm in Offline Mode, but once I turn Offline Mode off, they work fine. ...

Newbie

Description Some of the songs on my phone don't have the green "downloaded" circle/arrow next to them on my Starred playlist.  These particular songs just straight up won't play if I'm in Offli...

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Can't play music on android tablet

Hi, I've upgraded to premium account and can't seem to play any music on my tablet.It also doesn't seem to sync up with my spotify account, as i don't see any playlists or starred songs.

Casual Listener

Hi,   I've upgraded to premium account and can't seem to play any music on my tablet. It also doesn't seem to sync up with my spotify account, as i don't see any playlists or starred songs.

licenced

Community Legend

1452 Views

4 replies

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Message saying Syncing Error, Unknown Error

I keep getting an error message saying Syncing Error. Unknown Error. Music became undownloaded on my Android. Unable to redownload.

Casual Listener

I keep getting an error message saying Syncing Error. Unknown Error.  Music became undownloaded on my Android. Unable to redownload. 

491 Views

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"Spotify Support" Not quite an oxymoron but almost. Track Order Within Playlist

NO Re-Ordering of Tracks Within a Playlist - On a Mobile Device. 8 Months...what a joke - and one I'm paying for. I must have flipped my lid. I pay for several accounts. I consider my £40 per month to be worth something, a reply at least. I trust Spo...

Gig Goer

NO Re-Ordering of Tracks Within a Playlist - On a Mobile Device.   8 Months...what a joke - and one I'm paying for.  I must have flipped my lid.   I pay for several accounts.  I...

352 Views

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not downloading all songs

Premium account on android galaxy nexus...when downloading albums, it says there are a certain number of tracks on that album. When I go to the album, there are only 2 or 3 downloaded. The downloading is finished so its not like I'm just not waiting ...

Newbie

Premium account on android galaxy nexus...when downloading albums, it says there are a certain number of tracks on that album. When I go to the album, there are only 2 or 3 downloaded. The downloadin...

281 Views

0 replies

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Radio does not play

Playback lapses in radio mode on my mobile device. Won't play next song. Just stops playing totally. Has gone on forever. Very frustrated. Don't have similar problem on my desktop, however.

Newbie

Playback lapses in radio mode on my mobile device. Won't play next song. Just stops playing totally. Has gone on forever. Very frustrated. Don't have similar problem on my desktop, however.

243 Views

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how can i tell how many tracks i have offline synced?

hello where in the spotify android app does it tell me- how much data (in GB or MB) is used- how many tracks out of the allowed 3,333 tracks i have synced? as for data, i can use a file explorer to see that, ok, but it would be nice to have it in the...

Gig Goer

hello   where in the spotify android app does it tell me - how much data (in GB or MB) is used - how many tracks out of the allowed 3,333 tracks i have synced?   as for data, i can us...

royal23

Gig Goer

1834 Views

2 replies

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No sound on htc one s

DescriptionPlease describe the problemNo sound when playing spotify. What are the steps you took to get to the error/issue?(We need to know what you are doing so we can do the exact same to try and get the same error)1. Entered Spotify app2. Found an...

Regular

  Description Please describe the problem No sound when playing spotify.   What are the steps you took to get to the error/issue? (We need to know what you are doing so we can d...

thebeauti

Casual Listener

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7 replies

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Spotify listening via aux in car

Hi,I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would ring the first person in my call list and immediately ha...

Newbie

Hi, I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would rin...

ChromeSkull

Casual Listener

1072 Views

1 replies

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Solved!! Premium user in Korea. after Factory Reset - can no longer download the phone app

I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help

Casual Listener

I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)  and now when I try to download the ap...

Peter__

Community Legend

686 Views

1 replies

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This Track is Not Available - LG Optimus L9

Hi- I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out. When I highlight the track a message pops up at the bottom of my phone's screen s...

Newbie

Hi-   I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out.  When I highligh...

ninaj

Casual Listener

512 Views

1 replies

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spotify app wont work on my zte android !

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Newbie

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Peter__

Community Legend

834 Views

1 replies

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Volume goes max when skipping or ffwd-ing through songs with EQ on

I am using V 0.5..11.4 (0.7.1.582.g77685925) on a Galaxy Nexus phone with Android 4.2.1. I have downloaded some playlists with "extreme quality" setting. When I have the EQ/Audio Effects switched on (no matter which profile I use) and ffwd through a ...

Newbie

I am using V 0.5..11.4 (0.7.1.582.g77685925) on a Galaxy Nexus phone with Android 4.2.1. I have downloaded some playlists with "extreme quality" setting.    When I have the EQ/Audio Effec...

vinni

Casual Listener

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11 replies

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spotify on HTC Desrire S

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, and reinstalled, always the same; it just will not s...

Casual Listener

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, a...

271 Views

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Spotify crash at startup on my Phone (empty screen)

Hello, Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open the left panel. If I click it the panel opens but it is also empty....

Casual Listener

Hello,    Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open...

Manne

Casual Listener

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4 replies

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