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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375674 Views

541 replies

34 likes

Account
Free
  • 375674 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
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radio not working and spotify app cannot login

I'm having the same problem now. I have been using spotify premium on my HTC one xl for the last 3 weeks. It's been great but happened yesterday whatever radio station I got into the music plays, but it gives no sound. So I tried logging out and logg...

Casual Listener

I'm having the same problem now. I have been using spotify premium on my HTC one xl for the last 3 weeks. It's been great but happened yesterday whatever radio station I got into the music plays, b...

Peter__

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Can't Manually Upload Music and Playlists

I've been having a problem manually uploading a playlist from my computer to my android phone. I keep clicking Manually Sync then go to click the Playlist I want to upload and it automatically tries to Sync All Music. The only thing it lets me Manual...

Casual Listener

I've been having a problem manually uploading a playlist from my computer to my android phone.    I keep clicking Manually Sync then go to click the Playlist I want to upload and it aut...

Joe

Community Legend

4775 Views

26 replies

4 likes

  • 4775 Views
  • 26 replies
  • 4 likes

Many small bugs annoying me

I have an HTC One X (AT&T version) running Android 4.1.1 and there's a bunch of small things that are annoying me. I am so close to moving over to another service because of the lack of care for Android. iOS has none of the bugs that I'm about to lis...

Newbie

I have an HTC One X (AT&T version) running Android 4.1.1 and there's a bunch of small things that are annoying me. I am so close to moving over to another service because of the lack of care for ...

Joe

Community Legend

469 Views

1 replies

1 likes

  • 469 Views
  • 1 replies
  • 1 likes

Solved!! Playlist stuck on "Loading..."

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 300 songs in it and it doesn't seem to load. This wa...

Music Fan

I recently imported my iTunes playlists to Spotify for my Samsung Galaxy S4. Two of the playlists work, I am assuming because they only have 5-8 songs in them. However, my third playlists has about 3...

Joe

Community Legend

1152 Views

4 replies

0 likes

  • 1152 Views
  • 4 replies
  • 0 likes

songs not available

My daughter and I both have spotify on our phones. Howand are premium members. I have songs I can get that she doesn't have access to and vice versa. Why is this?

Casual Listener

My daughter and I both have spotify on our phones. Howand are premium members. I have songs I can get that she doesn't have access to and vice versa. Why is this?

Liam

Community Legend

526 Views

4 replies

0 likes

  • 526 Views
  • 4 replies
  • 0 likes

premium to download local files?

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Regular

Suddenly I can't download my local files to my HTC! Do I need premium for that all of a sudden? I've managed just fine up until now with spotify free :S

Bokumetsu

Regular

473 Views

2 replies

0 likes

  • 473 Views
  • 2 replies
  • 0 likes

Solved!! Bug in Android - In profile page twice starred playlist?

I see bug in profile page in Android Spotify. My starred playlist is twice there. Fix it!

Visitor

I see bug in profile page in Android Spotify.   My starred playlist is twice there.     Fix it!

user-removed

Not applicable

654 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Question about Spotify Premium Device Count

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time. I just wanted to know how devices were counted. Right now I use 2 laptops, a desktop, a phone, and two tablets. Are the "devices" only counting...

Newbie

So I was thinking about going Premium now that you have the radio thing and I seem to use it all the time.  I just wanted to know how devices were counted.   Right now I use 2 laptops, ...

Taylor

Community Legend

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
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Solved!! Can't pass the login

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back to "Login" without any error message. No matter what da...

Casual Listener

Hello, i just got spotify premium and downloaded the android app. But i cant't login If i press insert my logindata and press login, the button says "loggin in" for a second and then switch back t...

TheTechnoMan

Casual Listener

566 Views

1 replies

0 likes

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  • 1 replies
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Audio cuts out after each song on radio

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out. I have to pause and hit play again before the audio returns. I've replaced my phone 3 times. Samsung Note 2. The problem has occured on ea...

Casual Listener

I've been having this problem for a LONG time. After each song while listening to the radio the audio cuts out.  I have to pause and hit play again before the audio returns.    I've ...

Joe

Community Legend

1765 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Samsung Galaxy S3

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card. All I want to do is to synch my files onto my memory card and I have read around on the forums but I do not get the SD c...

Newbie

Hi someone please help me because I am tearing my hair out and I am paying a tenner a month as well as having a 64gb memory card.   All I want to do is to synch my files onto my memory card ...

Peter__

Community Legend

25919 Views

21 replies

1 likes

  • 25919 Views
  • 21 replies
  • 1 likes

Can't download music

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the songs in my download folder but nothing else, ie I can'...

Casual Listener

Hi, I can't download music to my phone nor my computer (winsows) for some reason. I got a premium account, I've re-installed it and it's always worked before. I can click download on some of the so...

Joe

Community Legend

625 Views

3 replies

0 likes

  • 625 Views
  • 3 replies
  • 0 likes

Store downloaded songs on SD galaxy s3 Spotifyversion: 0.5.9.29

Hi! I'm wondering if anyone else is having problem in the latest release of Spotify on Android?I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD card.This bothers me A LOT, as I can only store approximately 60...

Casual Listener

Hi!   I'm wondering if anyone else is having problem in the latest release of Spotify on Android? I almost recently acquired the Samsung Galaxy S3, and I can't download the songs to the SD ca...

CYBERHIPPIECHIC

Casual Listener

4641 Views

4 replies

0 likes

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  • 4 replies
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Delete "leftovers" from former installation.

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phone and killed the app. nothing worked.so I went to t...

Casual Listener

I experienced a strange error. I don't know what happened but when I opened the app yesterday it would only show me a blank white screen with the menue bar. nothing more or less. I restarted the phon...

Taylor

Community Legend

948 Views

1 replies

0 likes

bug
songs
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Solved!! Trouble syncing playlists with the spotify app?

Hey all, I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pretty stoked about, but for some reason the songs aren't showing ...

Casual Listener

Hey all,   I have a Samsung Galaxy s3, recently got the Spotify premium upgrade. Gotta couple long car rides the coming weekends. Well, I went on my computer and made some playlists I'm pr...

Warzone303

Casual Listener

928 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Tracks unavailable

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened it, it merely said that the tracks were unavailable,...

Regular

Hello. I was interested in listening to and obtaining Hawthorne Heights cd - HOPE, but it does not appear when searched on the app. A google search returned the results of the cd, but when I opened i...

Joe

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Where does Spotify automatically store its dowloads on smartphone?

Hello, If this Q is silly, I apologise in advance. I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my phone with an 32gb SD card, but it does not seem to stroe the music ther...

Music Fan

Hello,   If this Q is silly, I apologise in advance.   I suspect this is due to my phone, but I am having downloading all my selected playlists due to storage. I recenly upgraded my...

Joe

Community Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Pleeaaase add sorting your collected music by artist/album !!!!!

Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and stuff are nice, but I usually listen by album. And as it is r...

Music Fan

  Sorry, but right now it is so annoying. I tested out an alternative streaming service (R..o) and have to say: "it is so lovely to have this option and a clean design again!". Playlists and s...

MissOwl

Music Fan

469 Views

1 replies

2 likes

  • 469 Views
  • 1 replies
  • 2 likes

No Radio for HTC One

Hey everybody, I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. Please help me Thanks

Casual Listener

Hey everybody,   I have a HTC One and a premium account of spotify but I can't use the radio function. If I open the spotify app there are just my playlists but no radio function. &nbsp...

Peter__

Community Legend

630 Views

5 replies

0 likes

  • 630 Views
  • 5 replies
  • 0 likes

Solved!! SD Card - 32MB enough?

After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sync my 3100 track playlist. Download stopped at abou...

Regular

After scouring the Spotify message board it seemed the consensus was that a 32GB SD card was more than enough to store 3333 tracks offline at extreme quality. So, I bought a 32GB card and began to sy...

Peter__

Community Legend

1552 Views

3 replies

0 likes

  • 1552 Views
  • 3 replies
  • 0 likes