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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194755 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194755 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536069 Views

78 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439614 Views

565 replies

37 likes

Account
Free
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  • 37 likes

Stpotify stops streaming and goes offline when device goes to sleep

Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep. I'm on a Nexus 4 with the latest version of Spotify - 0.6.4.47

Casual Listener

Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep.    I'm...

jak

Casual Listener

524 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify library

i see repeated tracks in spotify how do I get rid of these tracks. when i right clicking the delete buttton is gray out this are all spotify tracks i am deealing with

Casual Listener

i see repeated tracks in spotify how do I get rid of  these tracks. when i  right clicking  the delete buttton  is gray out  this are all spotify tracks i am deeali...

Joe

Community Legend

1401 Views

7 replies

0 likes

  • 1401 Views
  • 7 replies
  • 0 likes

My spotify premium stopped working

I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.

Newbie

I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.

Joe

Community Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Why do I require an internet connection to listen to downloaded songs?

Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music. Not only does this stop me choosing a song (Can't even see them), but it also cuts out ...

Casual Listener

Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music.   Not only does this stop m...

667 Views

0 replies

0 likes

  • 667 Views
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bad sound quality if Equalizer enabled

Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the music. When I turn the EQ off, it goes away. Hardware is G...

Casual Listener

Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the ...

Joe

Community Legend

5515 Views

5 replies

1 likes

  • 5515 Views
  • 5 replies
  • 1 likes

Android mobile app, HTC Sensation, what a disappointment

Been using this for a couple of days on my HTC Sensation, Android 4.0.3. 1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the playlists as having the same amount of tracks as before I updat...

Regular

Been using this for a couple of days on my HTC Sensation, Android 4.0.3.   1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the p...

Tenor79

Casual Listener

1435 Views

7 replies

0 likes

  • 1435 Views
  • 7 replies
  • 0 likes

Impossible to enter username

Description When I try to login with my Spotify details (not Facebook) I'm not able to enter anything in the username field. What are the steps you took to get to the error/issue? 1. Open Spotify on android. 2.Choose to login with spotify details. 3....

Newbie

Description When I try to login with my Spotify details (not Facebook) I'm not able to enter anything in the username field.   What are the steps you took to get to the error/issue? 1. O...

Kegley

Regular

664 Views

2 replies

0 likes

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  • 2 replies
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Missing Playlist!!

I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I left for Spotify to begin with! This is ridiculous! U...

Newbie

I was gonna go back to being a premium member and when i logged in on my phone and laptop, ALL of my playlist are missing! Can someone please restore them?? If not, I will return to Rhapsody who I le...

Peter__

Community Legend

355 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Stream spotify to my car radio

Hi there, I would like to use spotify in my car. It's definitely possible, I have an AUX in. I also have a USB port - reads MP3 from USB drives - and I was wondering though whether I could stream the music using the USB port, maybe through a third pa...

Casual Listener

Hi there,   I would like to use spotify in my car. It's definitely possible, I have an AUX in. I also have a USB port - reads MP3 from USB drives - and I was wondering though whether I could...

user-removed

Not applicable

5189 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Can't login on android app.

HTC One X Android 4.0.4 I can't log into spotify with the latest version with the latest facebook. I recently factory reset my phone and tried reloging in. Now nothing works. Is there a common problem going on? Preview works. Why in the world did it ...

Casual Listener

HTC One X   Android 4.0.4   I can't log into spotify with the latest version with the latest facebook. I recently factory reset my phone and tried reloging in. Now nothing works. ...

kripau

Newbie

6072 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Spotify does not detect my Android device - updated issue

Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify found my phone with no problem until the last couple of days. Now it does...

Newbie

Well I am now having this problem as well.   I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2.   Spotify ...

Joe

Community Legend

1612 Views

1 replies

1 likes

  • 1612 Views
  • 1 replies
  • 1 likes

Solved!! Offline not working

Hi, I have an HTC handset and a premium account. When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it. I have been a premium customer for some time now and this function has worked on previously owned H...

Casual Listener

Hi,   I have an HTC handset and a premium account.  When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it.  I have been a premium cus...

Joe

Community Legend

1812 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Playlist - order of the tracks on android.

Hello,I want to use spotify for audiobooks.I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the files are completely messed up...I dont want to sort anything i just ...

Casual Listener

Hello, I want to use spotify for audiobooks. I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the fi...

Miguana

Casual Listener

1361 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Cancelled

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the complaints on the Android Market with no response from...

Casual Listener

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the com...

suelg24

Casual Listener

1567 Views

7 replies

1 likes

  • 1567 Views
  • 7 replies
  • 1 likes

HELP!

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able to listten to music!!!

Visitor

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able...

user-removed

Not applicable

634 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

3rd party EQ issues

I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the same result.The bass boost works fine for one or 2 tracks...

Music Fan

I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the s...

takipo

Newbie

1025 Views

2 replies

0 likes

  • 1025 Views
  • 2 replies
  • 0 likes

can't see select synced offline playlist when not connected to internet

Nexus 4, newest android version, newest Spotify version.I sync a playlist, I made, called best of rock, and then, when I am sure it's finished syncing, I disconnect wifi and try to view the playlist, but when I click on it, there is nothing there (it...

Casual Listener

Nexus 4, newest android version, newest Spotify version. I sync a playlist, I made, called best of rock, and then, when I am sure it's finished syncing, I disconnect wifi and try to view the playl...

Timewarp

Regular

1559 Views

8 replies

0 likes

offline sync
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Spotify on my devices

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within about a week of each other. Becoming a bit of a pa...

Newbie

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within...

Liam

Community Legend

908 Views

4 replies

0 likes

  • 908 Views
  • 4 replies
  • 0 likes

Repeatedly downloading costing me a fortune and using all my broadband allowance

Help My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it. What is going on, I only have the downloaded lists on one device. Sometimes it cleans the list two or three times ...

Newbie

Help   My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it.  What is going on, I only have the downloaded l...

Joe

Community Legend

813 Views

3 replies

0 likes

  • 813 Views
  • 3 replies
  • 0 likes