Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118004 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
237493 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
598228 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
490809 Views
581 replies
42 likes
I recently recieved my replacement phone from T Mobile. HTC One S. Im guessing the play store is down, I cant get into it to download Spotify. When I google it, it just says its alrady installed. Help!!
I recently recieved my replacement phone from T Mobile. HTC One S. Im guessing the play store is down, I cant get into it to download Spotify. When I google it, it just says its alrady installed. Hel...
Community Legend
598 Views
2 replies
0 likes
If I download playlists for offline access from one account to my Android device are they then available if I'm logged in on a different Spotify account on the same device?
If I download playlists for offline access from one account to my Android device are they then available if I'm logged in on a different Spotify account on the same device?
Community Legend
936 Views
5 replies
0 likes
Hi, I'm using the Spotify app (version 0.6.0.17) on a Nexus 7 and it won't let me enter my last.fm credentials. Nothing shows up when I try to type in the fields - when I select a field the keyboard pops up with a "done" button but then a second late...
Hi, I'm using the Spotify app (version 0.6.0.17) on a Nexus 7 and it won't let me enter my last.fm credentials. Nothing shows up when I try to type in the fields - when I select a field th...
Community Legend
4205 Views
15 replies
1 likes
Description When playing any music via Spotify whether I'm online or offline the tracks skip/jump as though I am listening to a vinyl record that is scratched What are the steps you took to get to the error/issue? Has been happening for the last few ...
Description When playing any music via Spotify whether I'm online or offline the tracks skip/jump as though I am listening to a vinyl record that is scratched What are the steps...
Community Legend
2275 Views
15 replies
0 likes
Is the Spotify Android App available from an app store other than Google Play? I live in China and have a Galaxy S3, which blocks Google Play even with a vpn. I am able to download apps from my US Amazon Android App Store account, but I do not see th...
Is the Spotify Android App available from an app store other than Google Play? I live in China and have a Galaxy S3, which blocks Google Play even with a vpn. I am able to download apps f...
Newbie
7742 Views
4 replies
0 likes
Hi I want to write an android app which has access to your downloaded playlists and organize the songs in these playlists by album or artist. Is there already something like that or if I'm successful is it legal to upload it to the play store? I don'...
Hi I want to write an android app which has access to your downloaded playlists and organize the songs in these playlists by album or artist. Is there already something like that or if I'm successful...
Community Legend
1071 Views
3 replies
0 likes
Hi, When i go offline on the spotify android app why do the folders in the playlists go to a light grey colour as if they have been disabled even though all the albums in the playlists have been downloaded. Also even though the list looks grey and 't...
Hi, When i go offline on the spotify android app why do the folders in the playlists go to a light grey colour as if they have been disabled even though all the albums in the playlists hav...
Community Legend
832 Views
2 replies
0 likes
Hello, I have the problem that my Spotify playlist are not synchronising on my andriod app. I tried to log out and log out many times, but it's not downloading all songs of the playlists. Any ideas?
Hello, I have the problem that my Spotify playlist are not synchronising on my andriod app. I tried to log out and log out many times, but it's not downloading all songs of the playlist...
Community Legend
707 Views
1 replies
0 likes
HiI have a problem with Spotify app for Android. If I try to add the song that is being played to another playlist then Spotify stops the music. But it's not a simple pause, it's like a crash, because the buttons doesn't work properly at this moment ...
Hi I have a problem with Spotify app for Android. If I try to add the song that is being played to another playlist then Spotify stops the music. But it's not a simple pause, it's like a crash, b...
Community Legend
964 Views
2 replies
0 likes
I have not received the new Browse option and just wondering how many people have? i have not received it on the web player or my android player. I have two devices and neither one has received it. Any way to manually update this? I have been waiting...
I have not received the new Browse option and just wondering how many people have? i have not received it on the web player or my android player. I have two devices and neither one has re...
Community Legend
823 Views
1 replies
1 likes
Hi all, I just recently moved to India and before coming here i bought Spotify premium so I could listen to music. Although I didnt think of downloading the app to my phone while I was back home, and now when I am here, I just cant find the spotify a...
Hi all, I just recently moved to India and before coming here i bought Spotify premium so I could listen to music. Although I didnt think of downloading the app to my phone while I was back home, and...
Community Legend
846 Views
3 replies
0 likes
Hi, Hope this point was not previously repsond before. I've cherched but find nothing accurrate. Here is my configuration : - Spotify premium. - My music is on a Sharecenter NAS. - I managed playlist from my PC, link to the NAS by network cable. - I ...
Hi, Hope this point was not previously repsond before. I've cherched but find nothing accurrate. Here is my configuration : - Spotify premium. - My music is on a Share...
Casual Listener
687 Views
2 replies
0 likes
Since last update my starred playlist is empty on android app ?? Other playlists are OK.
Since last update my starred playlist is empty on android app ?? Other playlists are OK.
Community Legend
3896 Views
15 replies
0 likes
Even though I constantly put spotify on offline mode (for etc while I work, or go to sleep), it is on online mode the next time I put the app on again. It is eating up all my internet data every month! And that is such a bother. Anybody with the same...
Even though I constantly put spotify on offline mode (for etc while I work, or go to sleep), it is on online mode the next time I put the app on again. It is eating up all my internet data every mont...
Community Legend
955 Views
3 replies
0 likes
I'm considering on buying Galaxy Pocket, but will Spotify work on it?
I'm considering on buying Galaxy Pocket, but will Spotify work on it?
Casual Listener
2556 Views
4 replies
0 likes
DescriptionPlease describe the problemExample:When I use the android spotify app on my phone in offline mode it will constantly stutter during playback. I've noticed this problem only occurs when I am using another app on the phone at the same time a...
Description Please describe the problem Example: When I use the android spotify app on my phone in offline mode it will constantly stutter during playback. I've noticed this problem only occurs wh...
Regular
1865 Views
6 replies
0 likes
Hi there! Eversince spotify worked perfectly, but since I have reinitiated my android tablet (4.1.1), and installed the latest version of spotify, the latter does not detect free disc space anymore- while all other apps do. When starting the spotify-...
Hi there! Eversince spotify worked perfectly, but since I have reinitiated my android tablet (4.1.1), and installed the latest version of spotify, the latter does not detect free disc spac...
Casual Listener
964 Views
2 replies
0 likes
Hi I have HTC Desire C mobile, a premium spotify acount and a spotify app on my mobile. Recently i added a whole bunch of songs to various playlists, but they won`t download when i use spotify on my mobile. Why? I dont have over 3000 songs on my play...
Hi I have HTC Desire C mobile, a premium spotify acount and a spotify app on my mobile. Recently i added a whole bunch of songs to various playlists, but they won`t download when i use spo...
Community Legend
2249 Views
11 replies
0 likes
If they wanted to add discover then fine, but not at the expense of what's new. That was my go to spot to see "what's new" obviously. That's a huge reason I pay for spotify. Spotify is turning into another app that was perfect and then they have to s...
If they wanted to add discover then fine, but not at the expense of what's new. That was my go to spot to see "what's new" obviously. That's a huge reason I pay for spotify. Spotify...
Spotify
1471 Views
8 replies
1 likes
When I listen to Spotify on my SGS3 via an external speaker (3,5 mm) or head phones the maximum level is too low. If I lower the volume and then push it up again the volume is loud for a part of a second before it is lower again. When I play songs vi...
When I listen to Spotify on my SGS3 via an external speaker (3,5 mm) or head phones the maximum level is too low. If I lower the volume and then push it up again the volume is loud for a part of a se...
Community Legend
16453 Views
3 replies
1 likes
