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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387806 Views

545 replies

34 likes

Account
Free
  • 387806 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Bug: What's New Missing Recommended Albums

The view of Recommended Albums at the top of the What's New page is frequently failing to be displayed (I saw it a couple of times but not for a while). The similar New Releases section at the bottom is fine. Samsung Galaxy SII running ICS. Spotify f...

Community Legend

The view of Recommended Albums at the top of the What's New page is frequently failing to be displayed (I saw it a couple of times but not for a while). The similar New Releases section at the b...

Joe

Community Legend

1127 Views

5 replies

1 likes

  • 1127 Views
  • 5 replies
  • 1 likes

Where can I downlaod previous version?

Please - I'm begging the community - does anyone know where I can download the previous version? The one where they introduced landscape (0.6.2, I think)? I'm going to be using google navigation for many hours this weekend (8+ hours), and the new ver...

Music Fan

Please - I'm begging the community - does anyone know where I can download the previous version? The one where they introduced landscape (0.6.2, I think)? I'm going to be using google navigation fo...

yeaber

Music Fan

561 Views

2 replies

0 likes

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spotify stops working after 1 minute on android

So basically I have premium on my phone seemed to work fine for a while I don't have many apps open at the same time it's not my battery life and when I change sound quality to high songs go for 2 minutes. So when I am on an app like Google or instag...

Casual Listener

So basically I have premium on my phone seemed to work fine for a while I don't have many apps open at the same time it's not my battery life and when I change sound quality to high songs go for 2 mi...

Joe

Community Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
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Updated Spotify on my Mobile phone, can't log in anymore

Hi, I updated Spotify on my Samsung Galaxy S3 and now I can't log myself in anymore. the software always crashes (" a facebook error occured, please try it again " ) . I am a premium user and I pay that amount of money so I can use Spotify on my phon...

Newbie

Hi, I updated Spotify on my Samsung Galaxy S3 and now I can't log myself in anymore. the software always crashes (" a facebook error occured, please try it again " ) .   I am a premium us...

Joe

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
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Lists not loading, no downloads, random disconnected message

Description When I try to download a playlist on my Android device it stays stuck on "Downloading 0%", the playlist doesn't syncOther playlists are "Loading..."Random No Internet Connection messageNo search, what's new, music or playlists What are th...

Regular

Description   When I try to download a playlist on my Android device it stays stuck on "Downloading 0%", the playlist doesn't sync Other playlists are "Loading..." Random No Internet Conne...

pakoito

Regular

766 Views

3 replies

0 likes

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Android Spotify keeps asking me to login

I have a Premium account and all was great in the world when listening on my iPhone. I now have a Google Nexus 4 and every time I try and re-start the app after closing it previously it asks me to login again. This is infuriating! It also means that ...

Casual Listener

I have a Premium account and all was great in the world when listening on my iPhone. I now have a Google Nexus 4 and every time I try and re-start the app after closing it previously it asks me to ...

Joe

Community Legend

633 Views

1 replies

0 likes

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  • 1 replies
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Android App Feedback :)

So, I'm making this new thread as I want to point some things out about the new version, if you have anything else to point out please feel free to reply So, here goes: The notification is not expanded by default. I'm almost certain this is possible,...

Community Legend

So, I'm making this new thread as I want to point some things out about the new version, if you have anything else to point out please feel free to reply 🙂   So, here goes:   The...

646 Views

0 replies

0 likes

Android
Client
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HTC ONE spotify disconnectes from wifi when the phone is locked

Hello, I have a new HTC ONE and spotify on it. The problem is when I am in wi-fi, my tracks stops playing about 1 min after I lock the phone. When I unlocked it, it immidiately connectes and continue playing. Also my downloads stops when the phone is...

Regular

Hello, I have a new HTC ONE and spotify on it. The problem is when I am in wi-fi, my tracks stops playing about 1 min after I lock the phone. When I unlocked it, it immidiately connectes and contin...

özhan

Regular

829 Views

2 replies

0 likes

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HTC One X stuttering and bug

Hi all,I have some issues while using Spotify on my HTC One X. It seems to have hard times when I am using it. When I watch a CPU Spy, it tells me that once Spotify is activated, it is using 1000-1500 MHz, which is very much for one app.. The result ...

Music Fan

Hi all, I have some issues while using Spotify on my HTC One X. It seems to have hard times when I am using it. When I watch a CPU Spy, it tells me that once Spotify is activated, it is using 1000...

ogarza

Music Fan

3067 Views

11 replies

1 likes

  • 3067 Views
  • 11 replies
  • 1 likes

Playing in Car Samsung S4

When I connect my S4 via USB cable it only plays the music app. I can have Spotify running, and it will play it via the S4 speaker but will not play through my car speakers. My car is a Toyota Camry 2013. How do I fix this?

Newbie

When I connect my S4 via USB cable it only plays the music app. I can have Spotify running, and it will play it via the S4 speaker but will not play through my car speakers. My car is a Toyota Camry ...

Joe

Community Legend

1002 Views

1 replies

0 likes

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  • 1 replies
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Playlist Folders unavailable w/o connection

When Spotify is opened when an internet connection is not available, folder contents cannot be accessed and will remain inaccessible until an internet connection is made in online mode. Folders are greyed out Song count reads "Loading ..,." Folder ca...

Music Fan

When Spotify is opened when an internet connection is not available, folder contents cannot be accessed and will remain inaccessible until an internet connection is made in online mode...

Joe

Community Legend

1090 Views

6 replies

0 likes

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  • 6 replies
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Android local MP3 starts spotify automatically

Without spotify installed on my Samsung Tab2, when I click on Mp3 file in 'my files', the mp3 player app starts and plays the mp3 file. However, when Spotify is installed, and I'm clicking on the same Mp3 file, the Spotify App starts, but the Mp3 fil...

Casual Listener

Without spotify installed on my Samsung Tab2, when I click on Mp3 file in 'my files', the mp3 player app starts and plays the mp3 file. However, when Spotify is installed, and I'm clicking on the sam...

Joe

Community Legend

3768 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Release Notes - Spotify for Android (0.6.2)

What's new in this version: New: Spotify now works in landscape mode. Notes: This update is being released during the course of this week. If you don't get the update right away, do not worry. you will have it very soon. As always, if you're having t...

Spotify Legend

What's new in this version:   New: Spotify now works in landscape mode.   Notes: This update is being released during the course of this week. If you don't get the update righ...

Goodman

Spotify Legend

7912 Views

27 replies

4 likes

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  • 27 replies
  • 4 likes

Shuffle turns off all the time

Ever since the last update I have noticed that shuffle will shut itself off. This happens at least once every time I use Spotify and is driving me all caps CRAZY. im a random guy, i love random things, random jokes, but mostly random playlists. make ...

Music Fan

Ever since the last update I have noticed that shuffle will shut itself off.  This happens at least once every time I use Spotify and is driving me all caps CRAZY. im a random guy, i love random...

Joe

Community Legend

2130 Views

1 replies

1 likes

  • 2130 Views
  • 1 replies
  • 1 likes

Spotify Remote For Android on CLEAR ISP

SOL over here!!!!!!! I cannot find a spotify remote application for my Android (DROID RAZR) that DOES NOT REQUIRE a wi-fi router connection . . . . . I use a CLEAR Cache . . . . . Can anybody help me??????

Newbie

SOL over here!!!!!!! I cannot find a spotify remote application for my Android (DROID RAZR) that DOES NOT REQUIRE a wi-fi router connection . . . . . I use a CLEAR Cache . . . . . Can anybody he...

Joe

Community Legend

462 Views

1 replies

0 likes

Android App
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"Starred" Radio Plays Wrong Genre

All, This happens on all platforms, but my LG Optimus G is my primary device so I'm posting here. I've got a Starred list of about 400 songs, mostly rock with maybe one or two "funk" tunes. As of this morning, the Radio for this list plays ONLY funk ...

Visitor

All,   This happens on all platforms, but my LG Optimus G is my primary device so I'm posting here.   I've got a Starred list of about 400 songs, mostly rock with maybe one or two "...

Joe

Community Legend

707 Views

5 replies

0 likes

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Collapse Downloaded in Android app

Can you please put in a way to filter, collapse, or turn off the list of downloaded playlists in the app? I don't want this feature and find it to be a pain to scroll all the way down to the bottom every time I want to switch playlist folders.

Newbie

Can  you please put in a way to filter, collapse, or turn off the list of downloaded playlists in the app?  I don't want this feature and find it to be a pain to scroll all the way down to ...

Joe

Community Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

New update make spotify bad with Bluetooth

Today i got the newest spotify update, and it works Great. Or i thought so until i connected with my Bluetooth headset or Bluetooth speaker. Thw music stops after three seconds every time. Pleas fix this fast.

Music Fan

Today i got the newest spotify update, and it works Great. Or i thought so until i connected with my Bluetooth headset or Bluetooth speaker. Thw music stops after three seconds every time. Pleas ...

Joe

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Playlist Shows 8 titles, but only 7 are listed

Hi, I tried to find the same problem in this forum, but I didn't find any similar post. Sorry if I misslooked. My issue is the following : When I go on Playlist, I have my 2 Playlists showing with the first containing 8 titles and the second 9. But, ...

Newbie

Hi,   I tried to find the same problem in this forum, but I didn't find any similar post. Sorry if I misslooked.   My issue is the following : When I go on Playlist, I have my 2 Pla...

Joe

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

How to install Spotify on my device if i'm out of my origin country ?

Hi, I have a big issue with Spotify for android..... i'm paying for the premium service, i'm living in Switzerland but i'm in Canada for holidays, I had to reinstall my device and now, i'm not able to get spotify from the store because i'm not in the...

Newbie

Hi,    I have a big issue with Spotify for android..... i'm paying for the premium service, i'm living in Switzerland but i'm in Canada for holidays,   I had to reinstall my de...

Joe

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes