Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375691 Views

541 replies

34 likes

Account
Free
  • 375691 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Offline folders?

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist? Thx!

Newbie

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist?   Thx!

Joe

Community Legend

648 Views

1 replies

0 likes

  • 648 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Mobile

I think there should be a Spotify mobile update for Spotify Premium customers to be enable them to keep there downloads on there mobile's when a Spotify update is available.When a Spotify update is downloaded on a mobile phone a Refresh happens that ...

Gig Goer

I think there should be a Spotify mobile update for Spotify Premium customers to be enable them to keep there downloads on there mobile's when a Spotify update is available. When a Spotify update is...

Joe

Community Legend

1585 Views

3 replies

0 likes

  • 1585 Views
  • 3 replies
  • 0 likes

Upgrade to newest version, white screen and synced to too many devices

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices synced and it removed my downloads. I'm not aware o...

Roadie

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices ...

Joe

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Sony Walkman compatibility

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing. http://store.sony.com/webapp/wcs/stores/servlet/ProductDispl...

Regular

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing.  ...

2376 Views

0 replies

0 likes

  • 2376 Views
  • 0 replies
  • 0 likes

Why pay 17,50$ for something which doesn't work anyway?

Hey, i have long to school, so i would to try the spotify premium, the first 2 weeks, i got blank window, and now i can play music, but... no sound? and my sound is on, and i have tried to: Clear data Clear Cache Uninstall Turn off my phone Pull out ...

Casual Listener

Hey, i have long to school, so i would to try the spotify premium, the first 2 weeks, i got blank window, and now i can play music, but... no sound? and my sound is on, and i have tried to: Clear...

Zeuthen

Casual Listener

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

Spotify stops

Hello. Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at all (both wifi and 3g). When this happens on my nexus 4 device the l...

Casual Listener

Hello.   Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at al...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

I only want spotify on my Android

I am a new user of spotify, I signed up because I want access to my music but don't want five million devices. I also can't keep all my music on my computer (I have over 7,000 songs) and it takes up too much space and slows my computer down. Here is ...

Newbie

I am a new user of spotify, I signed up because I want access to my music but don't want five million devices. I also can't keep all my music on my computer (I have over 7,000 songs) and it takes up ...

yeaber

Music Fan

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

How do I install the previous version?

I'm running out of options to fix this problem, where, since the last update, the app has totally destabilized. Uninstalled several times with no luck. Running an 4.2.2 on a brand new S4, shouldn't be an issue. Only started happening after the upgrad...

Roadie

I'm running out of options to fix this problem, where, since the last update, the app has totally destabilized. Uninstalled several times with no luck. Running an 4.2.2 on a brand new S4, shouldn't b...

yeaber

Music Fan

15454 Views

4 replies

0 likes

  • 15454 Views
  • 4 replies
  • 0 likes

exit option needed!

Spotify, please add an exit option! it's so annoying I can't close the app when I want it to.

Regular

Spotify, please add an exit option! it's so annoying I can't close the app when I want it to.

Joe

Community Legend

1396 Views

7 replies

1 likes

  • 1396 Views
  • 7 replies
  • 1 likes

Offline mode malfunction

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify -Re-open the app, at this point Spotify starts resyncing some...

Casual Listener

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify ...

FinnHEL

Newbie

2349 Views

7 replies

0 likes

  • 2349 Views
  • 7 replies
  • 0 likes

Problems since last update

Since the most recent Android update I've been desynced for the first time ever, and I've got a post on the thread to get wiped on all my devices (no idea how may have synced, don't think over three) to take care of that. But, in addition, more distr...

Roadie

Since the most recent Android update I've been desynced for the first time ever, and I've got a post on the thread to get wiped on all my devices (no idea how may have synced, don't think over three)...

politzer

Roadie

766 Views

6 replies

0 likes

  • 766 Views
  • 6 replies
  • 0 likes

"Unfortunately, Spotify has stopped"

Hello.This problem only seems to occur when I play one specific song that I synced from my local files to the mobile version. It will play for a few seconds and then report back with that error. Any help?

Newbie

Hello. This problem only seems to occur when I play one specific song that I synced from my local files to the mobile version. It will play for a few seconds and then report back with that error. ...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Unable to Update Playlists

I have just installed Spotify on my HTC One. I have a premium account so I downloaded my Playlists and switched my account to play offline. The problem is that when I add tracks to my playlists they do not download into my playlist on my HTC One. I h...

Music Fan

I have just installed Spotify on my HTC One. I have a premium account so I downloaded my Playlists and switched my account to play offline. The problem is that when I add tracks to my playlists they ...

Joe

Community Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Spotify Android whats new

Whats New does not give a list of top artists or songs. On Android. Why?

Regular

Whats New does not give a list of top artists or songs. On Android.   Why?

Willsburton

Regular

674 Views

4 replies

0 likes

  • 674 Views
  • 4 replies
  • 0 likes

Bug: What's New Missing Recommended Albums

The view of Recommended Albums at the top of the What's New page is frequently failing to be displayed (I saw it a couple of times but not for a while). The similar New Releases section at the bottom is fine. Samsung Galaxy SII running ICS. Spotify f...

Community Legend

The view of Recommended Albums at the top of the What's New page is frequently failing to be displayed (I saw it a couple of times but not for a while). The similar New Releases section at the b...

Joe

Community Legend

1112 Views

5 replies

1 likes

  • 1112 Views
  • 5 replies
  • 1 likes

Where can I downlaod previous version?

Please - I'm begging the community - does anyone know where I can download the previous version? The one where they introduced landscape (0.6.2, I think)? I'm going to be using google navigation for many hours this weekend (8+ hours), and the new ver...

Music Fan

Please - I'm begging the community - does anyone know where I can download the previous version? The one where they introduced landscape (0.6.2, I think)? I'm going to be using google navigation fo...

yeaber

Music Fan

547 Views

2 replies

0 likes

  • 547 Views
  • 2 replies
  • 0 likes

spotify stops working after 1 minute on android

So basically I have premium on my phone seemed to work fine for a while I don't have many apps open at the same time it's not my battery life and when I change sound quality to high songs go for 2 minutes. So when I am on an app like Google or instag...

Casual Listener

So basically I have premium on my phone seemed to work fine for a while I don't have many apps open at the same time it's not my battery life and when I change sound quality to high songs go for 2 mi...

Joe

Community Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Updated Spotify on my Mobile phone, can't log in anymore

Hi, I updated Spotify on my Samsung Galaxy S3 and now I can't log myself in anymore. the software always crashes (" a facebook error occured, please try it again " ) . I am a premium user and I pay that amount of money so I can use Spotify on my phon...

Newbie

Hi, I updated Spotify on my Samsung Galaxy S3 and now I can't log myself in anymore. the software always crashes (" a facebook error occured, please try it again " ) .   I am a premium us...

Joe

Community Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Lists not loading, no downloads, random disconnected message

Description When I try to download a playlist on my Android device it stays stuck on "Downloading 0%", the playlist doesn't syncOther playlists are "Loading..."Random No Internet Connection messageNo search, what's new, music or playlists What are th...

Regular

Description   When I try to download a playlist on my Android device it stays stuck on "Downloading 0%", the playlist doesn't sync Other playlists are "Loading..." Random No Internet Conne...

pakoito

Regular

757 Views

3 replies

0 likes

  • 757 Views
  • 3 replies
  • 0 likes

Android Spotify keeps asking me to login

I have a Premium account and all was great in the world when listening on my iPhone. I now have a Google Nexus 4 and every time I try and re-start the app after closing it previously it asks me to login again. This is infuriating! It also means that ...

Casual Listener

I have a Premium account and all was great in the world when listening on my iPhone. I now have a Google Nexus 4 and every time I try and re-start the app after closing it previously it asks me to ...

Joe

Community Legend

629 Views

1 replies

0 likes

  • 629 Views
  • 1 replies
  • 0 likes