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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376392 Views

541 replies

34 likes

Account
Free
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7568 Views

0 replies

7 likes

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  • 7 likes

Spotify does not detect my Android device - updated issue

Well I am now having this problem as well. I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2. Spotify found my phone with no problem until the last couple of days. Now it does...

Newbie

Well I am now having this problem as well.   I have Spotify Premium v 0.9.1.53 desktop and 0.6.4.47 on my mobile. Using a Samsung Galaxy S3 running Android version 4.1.2.   Spotify ...

Joe

Community Legend

1536 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! Offline not working

Hi, I have an HTC handset and a premium account. When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it. I have been a premium customer for some time now and this function has worked on previously owned H...

Casual Listener

Hi,   I have an HTC handset and a premium account.  When trying to go in to Offline mode I'm informed that my license has expired and I need to renew it.  I have been a premium cus...

Joe

Community Legend

1421 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Playlist - order of the tracks on android.

Hello,I want to use spotify for audiobooks.I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the files are completely messed up...I dont want to sort anything i just ...

Casual Listener

Hello, I want to use spotify for audiobooks. I make the playlists on my desktop and put them in the right order. But when i download the playlist on my android phone the order of the fi...

Miguana

Casual Listener

1226 Views

4 replies

0 likes

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  • 4 replies
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Cancelled

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the complaints on the Android Market with no response from...

Casual Listener

I signed up Mar. 5 for a 30 day trial and have been frustrated by the bugs on my Galaxy Nexus and Transformer Prime . The app is very unstable as you all know. I have been posting and reading the com...

suelg24

Casual Listener

1271 Views

7 replies

1 likes

  • 1271 Views
  • 7 replies
  • 1 likes

HELP!

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able to listten to music!!!

Visitor

my premium isnt working with my phone. i have uninstalled, reinstalled, logged in, logged out, turned my phone on off taken the battery out and everything. i am so flustered and would love to be able...

user-removed

Not applicable

481 Views

4 replies

0 likes

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  • 4 replies
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3rd party EQ issues

I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the same result.The bass boost works fine for one or 2 tracks...

Music Fan

I'm using Spotify on an Android phone and am running into issues with 3rd part eq apps specifically with bass boost features. The app I am using is Android EQ, but I have tried others with the s...

takipo

Newbie

919 Views

2 replies

0 likes

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  • 2 replies
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can't see select synced offline playlist when not connected to internet

Nexus 4, newest android version, newest Spotify version.I sync a playlist, I made, called best of rock, and then, when I am sure it's finished syncing, I disconnect wifi and try to view the playlist, but when I click on it, there is nothing there (it...

Casual Listener

Nexus 4, newest android version, newest Spotify version. I sync a playlist, I made, called best of rock, and then, when I am sure it's finished syncing, I disconnect wifi and try to view the playl...

Timewarp

Regular

1349 Views

8 replies

0 likes

offline sync
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Spotify on my devices

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within about a week of each other. Becoming a bit of a pa...

Newbie

Can anybody explain to me why about once a month my android devices come up with a "Syncing Error" and i then loose everything i have downloaded and have to do it all again.The devices do this within...

Liam

Community Legend

795 Views

4 replies

0 likes

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Repeatedly downloading costing me a fortune and using all my broadband allowance

Help My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it. What is going on, I only have the downloaded lists on one device. Sometimes it cleans the list two or three times ...

Newbie

Help   My downloaded playlists keep disappearing and reloading, I have used up huge amounts of broadband allowances without realising it.  What is going on, I only have the downloaded l...

Joe

Community Legend

732 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Move music to SD card ?.

Is it alrady possible to move music to you SD card?. It was with the old version?. I still hate te looks of the new version and terrible with tablet. Please help.

Roadie

Is it alrady possible to move music to you SD card?.    It was with the old version?.   I still hate te looks of the new version and terrible with tablet.     P...

Joe

Community Legend

16487 Views

3 replies

0 likes

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  • 3 replies
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Unable to find SD Card to store songs error

0.6.4.47 version Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store Had to uninstall app and download again, seems to be working fine now

Casual Listener

0.6.4.47 version   Undownloaded 2 albums Settings>Storage stil showed memory on use cleaned cache tried to start Spotify got an error saying unable to find free space to store &...

KhoiPond

Casual Listener

821 Views

1 replies

0 likes

android bug
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Solved!! spotfy app won't let me get free service

I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account becaus its not an option. I need help plz

Newbie

I just installed spotify a couple days ago and it said that I have a forty eight hours trial. Well two days later it says your free trial is over. I don't know how to get spotify free from my account...

Adam

Roadie

1224 Views

2 replies

0 likes

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Is there any way to download latest version offline?

Hi, I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone. Thank You Mikołaj

Composer

Hi,   I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone.   ...

Joe

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Output volume nerfed in new update?

Hi guys, Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now, but went out for a run with it last night after an update and the output volum...

Newbie

Hi guys,   Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now,  but went out...

nikreiman

Spotify Legend

2158 Views

6 replies

0 likes

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Radio Stations

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from happening.

Newbie

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from hap...

398 Views

0 replies

0 likes

  • 398 Views
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Audio Effects (EQ) No longer working?

I was thrilled to find the eq a few weeks back. Now it is not working. I am running Jellybean on an Asus Transformer. Any ideas?

Newbie

I was thrilled to find the eq a few weeks back. Now it is not working. I am running Jellybean on an Asus Transformer. Any ideas?

Joe

Community Legend

1845 Views

4 replies

0 likes

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  • 4 replies
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Downloaded files won't play

Hi folks, I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem. I tried accessing them on my phone (an LG Revolution) and it shows the playslist but not the contents. I get "the tra...

Regular

Hi folks,   I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem.   I tried accessing them on my phone (an LG Re...

Joe

Community Legend

1792 Views

11 replies

1 likes

  • 1792 Views
  • 11 replies
  • 1 likes

Solved!! ONE song wont sync...

I have a weird problem here... When i first got spotify I added a song to my playlist i already had on my memory card. Spotify used the song I had on the memorycard, not the one on the spotify server. A few days ago i deleted the track of my memoryca...

Newbie

I have a weird problem here... When i first got spotify I added a song to my playlist i already had on my memory card. Spotify used the song I had on the memorycard, not the one on the spotify server...

Darcy

Music Fan

795 Views

2 replies

0 likes

  • 795 Views
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how do i view my top tracks on the mobile app (Android)?

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app? Thank You

Newbie

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app?   Thank You

557 Views

0 replies

0 likes

  • 557 Views
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connection issues

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes. I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and still see t he issue. Firmware is up to date for the phone a...

Newbie

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes.  I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and sti...

Joe

Community Legend

504 Views

1 replies

0 likes

  • 504 Views
  • 1 replies
  • 0 likes