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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117985 Views

27 replies

4 likes

  • 117985 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237456 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237456 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598190 Views

79 replies

3 likes

  • 598190 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490783 Views

581 replies

42 likes

Account
Free
  • 490783 Views
  • 581 replies
  • 42 likes

Spotify does not work properly when the device's screen is off

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1. When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also can't maintain a solid stream at any quality level (it pauses...

Newbie

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1.   When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also...

Joe

Community Legend

956 Views

2 replies

0 likes

  • 956 Views
  • 2 replies
  • 0 likes

Add tablet to account

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify. It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone. It says "this service is unavailable in your country". However, i...

Newbie

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify.  It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone.  It...

Liam

Community Legend

606 Views

1 replies

0 likes

  • 606 Views
  • 1 replies
  • 0 likes

Listen to Spotify on car using android and usb.

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devices perfectly fine through the usb and even change t...

Visitor

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devic...

Joe

Community Legend

3750 Views

1 replies

0 likes

  • 3750 Views
  • 1 replies
  • 0 likes

Issues logging in with premium

This is the email I sent to Spotify.Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account. Just this last week, I upgraded my phone and got the spotify app for my galaxy s4. I upgraded to premium last week and e...

Newbie

This is the email I sent to Spotify. Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account.  Just this last week, I upgraded my phone and got the spotif...

Goodman

Spotify Legend

502 Views

2 replies

0 likes

  • 502 Views
  • 2 replies
  • 0 likes

Just some playlist works offline

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options.All seems to work perfectly when i am online. Then when i go offline, only one of the 6 playlist i have works. The othe...

Casual Listener

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options. All seems to work perfectly when i am online. Then when i go off...

Joe

Community Legend

1069 Views

8 replies

0 likes

  • 1069 Views
  • 8 replies
  • 0 likes

Certain playllists won't load

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song even though Spotify shows that it has 70 tracks, the...

Casual Listener

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song e...

Joe

Community Legend

785 Views

4 replies

0 likes

  • 785 Views
  • 4 replies
  • 0 likes

Cant add music to offline playlist via android

Hello. I recently updated my spotify client. With the new update, i cant find any way to add new tracks to my already existing offlineplaylist via the android mobile. When i click "add to" it shows my online playlist, the playlist i also have on my c...

Casual Listener

Hello.  I recently updated my spotify client. With the new update, i cant find any way to add new tracks to my already existing offlineplaylist via the android mobile. When i click "add to" it...

MichaelJerzak

Composer

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Suddenly my android doesn't work

I woke up this morning and my android phone wouldn't let me log in. It made me enter my information over and over, and then eventually says "temporary error merging accounts". I read other posts that people's accounts had been switched to UK accounts...

Newbie

I woke up this morning and my android phone wouldn't let me log in.  It made me enter my information over and over, and then eventually says "temporary error merging accounts".  I read othe...

Joe

Community Legend

730 Views

3 replies

0 likes

  • 730 Views
  • 3 replies
  • 0 likes

Problems with Spotify Radio!

Right now I'm dealing with two major problems with Spotify Radio; The inability to delete Radio Stations and the fact that one of my Radio Stations won't work/play at all--PC or Mobile. I'd sure appreciate it if I was able to delete a Radio Station I...

Newbie

Right now I'm dealing with two major problems with Spotify Radio; The inability to delete Radio Stations and the fact that one of my Radio Stations won't work/play at all--PC or Mobile.   I'...

troypjones

Regular

3755 Views

8 replies

0 likes

  • 3755 Views
  • 8 replies
  • 0 likes

Solved!! Your stations is now missing in radio tab

Hello, I have started to use Spotify few days ago, I enjoyed the 48h free premium, then I received an email to get extra 30 days, so I took it (and I plan to keep using after). However, since I accepted the free 30 days trial, when I now go to "Radio...

Regular

Hello,   I have started to use Spotify few days ago, I enjoyed the 48h free premium, then I received an email to get extra 30 days, so I took it (and I plan to keep using after). However, ...

Altar

Regular

942 Views

2 replies

0 likes

  • 942 Views
  • 2 replies
  • 0 likes

Log In only lasting a few seconds

I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would you like to log in? I try logging in again and I se...

Casual Listener

I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would ...

Peter__

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Interacting with Local Files on Android

I added my local files to spotify and then synced all of them with with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I search I find the tracks but the albums are not listed. Fo...

Regular

I added my local files to spotify and then synced all of them with  with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I s...

Peter__

Community Legend

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Prompted for 2nd login after Facebook. Stuck.

I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account. When I first launched the android app, it opened facebook and I logged in, then I got a screen that says: Sign In Hi. Connect to Facebook b...

Newbie

I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account.   When I first launched the android app, it opened facebook and I logged in, th...

Peter__

Community Legend

1320 Views

7 replies

0 likes

  • 1320 Views
  • 7 replies
  • 0 likes

Downloaded playlists don't play, online or offline.

So, i just got a razr m. i install spotify and download all the playlist i plan on using frequently. However none of these songs will play all the way through, at most i get 30 seconds before they tell me"track not available" this is so aggravating, ...

Casual Listener

So, i just got a razr m. i install spotify and download all the playlist i plan on using frequently. However none of these songs will play all the way through, at most i get 30 seconds before they te...

Joe

Community Legend

572 Views

3 replies

0 likes

  • 572 Views
  • 3 replies
  • 0 likes

Spotify disappoints me

Hi , I was about to unsubscribe, when it gave me the option to post a messsage here so im gonna give it a last try. for 1 month ive been unable to login on android with facebook (My spotify account is made through facebook) , for some reason it keeps...

Regular

Hi , I was about to unsubscribe, when it gave me the option to post a messsage here so im gonna give it a last try.   for 1 month ive been unable to login on android with facebook (My spotif...

jbuck

Casual Listener

1763 Views

16 replies

0 likes

  • 1763 Views
  • 16 replies
  • 0 likes

Spotify app says I don't have premium

Pretty much as above. I'm logged in on my android app but it says I need to upgrade to premium. I have premium!!

Newbie

Pretty much as above. I'm logged in on my android app but it says I need to upgrade to premium. I have premium!!

Peter__

Community Legend

910 Views

2 replies

0 likes

  • 910 Views
  • 2 replies
  • 0 likes

Syncing with computer through USB Modem mode

Hello ! I often use my cellphone to get internet on my laptop when i'm not at my home and the android phone itself is connected via 3G or via an EAP-SIM protected wifi often used in france "FreeWifi Secure". So i would like to be able to sync my trac...

Visitor

Hello !   I often use my cellphone to get internet on my laptop when i'm not at my home and the android phone itself is connected via 3G or via an EAP-SIM protected wifi often used in france...

Joe

Community Legend

2197 Views

3 replies

1 likes

Android
modem
usb
wifi
  • 2197 Views
  • 3 replies
  • 1 likes

Can't play music in offline mode

Hey. I've tried to play music in offline mode, but they will not play. Since I only have access to Edge at work, so this is important. Has paid for spotify for 3 years and never experienced this problem.I have a samsung galaxy s4 with the latest upda...

Casual Listener

Hey. I've tried to play music in offline mode, but they will not play. Since I only have access to Edge at work, so this is important. Has paid for spotify for 3 years and never experienced this prob...

Joe

Community Legend

2463 Views

5 replies

0 likes

  • 2463 Views
  • 5 replies
  • 0 likes

spotify dosent appear in locked screen

Hi, when I play music with spotify, the player dosent appear on the locked screen like the built in music app does. Is it a way to make this happen? My phone is samsung galaxy s4 btw.

Music Fan

Hi, when I play music with spotify, the player dosent appear on the locked screen like the built in music app does. Is it a way to make this happen? My phone is samsung galaxy s4 btw.

Liam

Community Legend

2666 Views

1 replies

0 likes

  • 2666 Views
  • 1 replies
  • 0 likes

Anyone else not get the Android update advertised yesterday?

I've checked and rechecked, still nothing, I'm still on the older version. I know they said they were rolling it out slowly yesterday, but it sounds like everyone already has it? Thanks! T

Visitor

I've checked and rechecked, still nothing, I'm still on the older version.   I know they said they were rolling it out slowly yesterday, but it sounds like everyone already has it?   ...

abhishekachar

Casual Listener

1208 Views

8 replies

1 likes

  • 1208 Views
  • 8 replies
  • 1 likes