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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6959 Views

0 replies

7 likes

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SD Card Corruption V 0.5.12.52

Since the update I installed a week or two ago (and most recent one with language updates) I've had a problem with SD card corruption when rebooting or powering off my phone if I didn't stop Spotify first. I am using a Galaxy S3 and I was stoked to s...

Casual Listener

Since the update I installed a week or two ago (and most recent one with language updates) I've had a problem with SD card corruption when rebooting or powering off my phone if I didn't stop Spotify ...

zmip

Newbie

790 Views

1 replies

0 likes

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Solved!! Lock screen widget gone ?

I just noticed that the lock screen widget that allowed you to be able to pause, change tracks, display the track name etc and the cover art seems to be no longer available, using android 4.2.2.Anyone else having this issue? Was it removed with the l...

Music Fan

I just noticed that the lock screen widget that allowed you to be able to pause, change tracks, display the track name etc and the cover art seems to be no longer available, using android 4.2.2. A...

qlpa

Regular

20924 Views

4 replies

1 likes

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Volume Suddenly Decreasing - Would Like Help Fixing

While listening to music, whether it be the music which is downloaded for offline use or the Spotify radio, the level of volume suddenly cuts itself in half while still displaying itself at max volume. This is extremely annoying, especially for someo...

Newbie

While listening to music, whether it be the music which is downloaded for offline use or the Spotify radio, the level of volume suddenly cuts itself in half while still displaying itself at max volum...

Taylor

Community Legend

747 Views

1 replies

0 likes

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Another update, another failure to resolve THE fundamental issue.

Astonishing, Another update and yet another failure to actually get your app working on JB for more than 1 song at a time...in fact, this update is a step backward from the last one (which was still woeful). Do you have any form of formal QA/testing ...

Casual Listener

Astonishing,  Another update and yet another failure to actually get your app working on JB for more than 1 song at a time...in fact, this update is a step backward from the last one (which was ...

at0977

Casual Listener

730 Views

5 replies

0 likes

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Help: Toaster pop-up showing previous song and not "now playing" song (?)

On my Android device, each time a new song starts the toaster is supposed to show the details of the new song, but mine shows the last song played. Any help getting this fixed please?

Regular

On my Android device, each time a new song starts the toaster is supposed to show the details of the new song, but mine shows the last song played. Any help getting this fixed please?    

634 Views

0 replies

0 likes

Android 4.1.2
Now playing
Pop-ups
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How to download playlists to external SD card on Samsung Galaxy S II

Hi All Does anyone know of a way to download offline playlists to an external SD card on the Samsung Galaxy S II? I've tried looking in the Spotify app settings but it doesn't seem to offer this option. So all offline music is downloaded to the phone...

Newbie

Hi All   Does anyone know of a way to download offline playlists to an external SD card on the Samsung Galaxy S II? I've tried looking in the Spotify app settings but it doesn't seem to offer ...

Peter__

Community Legend

3973 Views

1 replies

0 likes

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My #$% desktop app screwed up hours of work on my phone.

I spend literally hours deleting createing and altering playlists on my andriod phone. THen when I opened the desktop app which I havent done in months, it added the new playlists I created, but messed up all my other work. I am livid. Why would the ...

Newbie

I spend literally hours deleting createing and altering playlists on my andriod phone.   THen when I opened the desktop app which I havent done in months, it added the new playlists I created,...

Peter__

Community Legend

644 Views

1 replies

1 likes

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  • 1 replies
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Lost ALL offline music after turning off phone.

Samsung Galaxy SIII 4.1.2Spotify 0.5.12.52 Had over 20gb of music synced offline. Frequently turn my phone off when storing it in a locker etc. and never had a problem. Today, I turn my phone back on and access Spotify to be presented with the 'log i...

Music Fan

Samsung Galaxy SIII 4.1.2 Spotify 0.5.12.52   Had over 20gb of music synced offline. Frequently turn my phone off when storing it in a locker etc. and never had a problem.   Today, I t...

Joe

Community Legend

1580 Views

4 replies

1 likes

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Android app - player feedback

Very happy with Spotify. Joined Premium yesterday but one of the frustrating things about the player is that if you are streaming music over a slow 3G network (i.e. not WIFI) you can't pause the track to wait for it to load so that there are no break...

Casual Listener

Very happy with Spotify. Joined Premium yesterday but one of the frustrating things about the player is that if you are streaming music over a slow 3G network (i.e. not WIFI) you can't pause the trac...

docblamblock

Casual Listener

570 Views

2 replies

0 likes

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download location

Is it possible to chance the download location on my android phone?

Newbie

Is it possible to chance the download location on my android phone?

Taylor

Community Legend

1324 Views

1 replies

0 likes

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High battery drain in network where Spotify is blocked (and the app running on background)

Hello, I live in Finland where the state-run railway company (VR) recently blocked Spotify and other music and video streaming services from their on board Wi-Fi. (Apparently because of the high bandwith usage they cause.) While travelling by train I...

Newbie

Hello,   I live in Finland where the state-run railway company (VR) recently blocked Spotify and other music and video streaming services from their on board Wi-Fi. (Apparently because of the ...

359 Views

0 replies

0 likes

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Solved!! Problems getting local files synced to phone

Hi, so I can't figure out how to get songs I already have on my computer incorporated into my Spotify playlists on my phone. I can do it on the computer, but when I sync the playlist to my phone, the songs from my computer are grayed out, with the me...

Casual Listener

Hi, so I can't figure out how to get songs I already have on my computer incorporated into my Spotify playlists on my phone. I can do it on the computer, but when I sync the playlist to my phone, the...

ggomec

Casual Listener

833 Views

2 replies

0 likes

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Solved!! Spotify skipping every other track in playlist

Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the problem temporarily, but it ALWAYS returns. Is this a kno...

Casual Listener

Since about a month ago, Spotify skips every other track in the current playlist (ie, plays 1, 3, 5 etc..). Doesn't matter what playlist. I have tried reinstalling and sometimes this fixes the proble...

pixelkicks

Casual Listener

10615 Views

14 replies

2 likes

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Can't read song info when using outdoors.

Why is the background black and the text dark grey? I use Spotify while driving, and cannot read the track info at all. Is there any way to change this? Or will this come out in some future update long after I go back to Pandora?

Newbie

Why is the background black and the text dark grey? I use Spotify while driving, and cannot read the track info at all. Is there any way to change this? Or will this come out in some future update lo...

Peter__

Community Legend

425 Views

1 replies

0 likes

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Solved!! sound disappeared on HTC one X

I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sound. There is no problem with the general soundfunct...

Casual Listener

I have currently a premium spotify account. For some weeks(!) now the sound on my spotifymusic have been gone. When I start a track, it seems to be playing, as the timeline moves, but there is no sou...

helpme1

Casual Listener

7408 Views

2 replies

0 likes

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Received second "Free trial" of premium?

A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you have to get "another" free trial then pay for it.. We...

Newbie

A while back I was downloading misc apps just trying stuff out. i redeemed my free trial of spotify and didnt use it. at all. So I decided i was going to finally pay for premium, but to do so, you ha...

Peter__

Community Legend

1309 Views

1 replies

0 likes

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Solved!! General questions

I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium. I looked around but can't seem to get straight answers.... 1 - I want to use spotify to play the music already on my phone (sd card). Is that possible?2 -...

Casual Listener

I'm intrigued, but there are some 'must have' features that I need before I'll pay for premium.  I looked around but can't seem to get straight answers....     1 - I want to use spo...

manticore

Casual Listener

718 Views

2 replies

0 likes

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What is the used bandwith of the app for Premium account?

I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song). Thanks

Regular

I have only 3 GB of internet traffic per mounth, so I should know what is the quantity of data downloaded by Spotify app, per second or minute, during the use (listening of song).   Thanks &n...

Peter__

Community Legend

408 Views

1 replies

0 likes

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White screen on Android

Samsung S3 GWas running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes bad.....rich

Newbie

Samsung S3 G Was running fine but now getting the white screen of death. Reinstalled, reboot, etc = no change. Started about a week ago. Help! Spot still runs ok on laptop during this. Need tunes ba...

Jimmyspotify

Regular

3282 Views

14 replies

1 likes

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Radio refuses to work

Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data like no other, but when I do, I would prefer if it...

Newbie

Hi there, I am currently running the latest version of the spotify android app(0.5.12.52) on my HTC DNA. I am a premium user, and I don't use the radio feature all too often, because it sucks up data...

292 Views

0 replies

0 likes

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