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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387695 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

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certain tracks won't sync

I have a playlist for new releases and most tracks sync but certain albums just got skipped inthe syncing process. Yeezus and Justin Timberlake and The National were all randomly skipped and wont sync.

Casual Listener

I have a playlist for new releases and most tracks sync but certain albums just got skipped inthe syncing process.  Yeezus and Justin Timberlake and The National were all randomly skipped and wo...

Peter__

Community Legend

542 Views

3 replies

0 likes

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How can I insall protify when im in a foreing country ?

Hello there ! I'm actually in holidays in a country where spotify isn't available to download , but I have an account and I can use it on my PC , but i can't download it on my new brand android? Any help ? Txs

Newbie

Hello there !   I'm actually in holidays in a country where spotify isn't available to download , but I have an account and I can use it on my PC , but i can't download it on my new brand an...

Peter__

Community Legend

401 Views

1 replies

0 likes

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can't automatically find tracks

On my android I just did an update and now it can't automatically find the tracks I had from itunes from before even though it was able to do so prior to the update. These are not local tracks, I don't have the originals on this device, but it never ...

Newbie

On my android I just did an update and now it can't automatically find the tracks I had from itunes from before even though it was able to do so prior to the update. These are not local tracks, I don...

Liam

Community Legend

448 Views

1 replies

0 likes

Windows
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Solved!! Loud buzz between tracks

Galaxy S2, on ICS. I keep getting a REALLY loud buzzing noise between most tracks when I'm streaming. Only started a week or so ago. Any fix for this? Cheers!

Regular

Galaxy S2,  on ICS.   I keep getting a REALLY loud buzzing noise between most tracks when I'm streaming. Only started a week or so ago.  Any fix for this?   Cheers!

volatile_int

Casual Listener

6487 Views

7 replies

0 likes

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Solved!! How to delete 'friends' in Spotify

Hello, I can delete friends on my desktop but not on my mobile phone (not the same people appear). I haven't a Facebook account. Can anybody help ? Thanks!

Music Fan

Hello, I can delete friends on my desktop but not on my mobile phone (not the same people appear). I haven't a Facebook account. Can anybody help ? Thanks!

streetspirit

Music Fan

2970 Views

2 replies

0 likes

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Solved!! Spotify not working

First, the search function yielded a blank screen. I reinstalled, and searching yielded "no results found" for everything. After reinstalling, I also lost the ability to listen to playlists without downloading them first. Strangely, they download jus...

Newbie

First, the search function yielded a blank screen. I reinstalled, and searching yielded "no results found" for everything. After reinstalling, I also lost the ability to listen to playlists without d...

user-removed

Not applicable

669 Views

2 replies

0 likes

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Lots of problems

OK, I've had Spotify for a couple of months now and I pay for it. I use it both on my computer and on my Samsung phone. On my phone, if I download the music, a short time later spotify crashes and I need to reinstall it. I have more than enough memor...

Casual Listener

OK, I've had Spotify for a couple of months now and I pay for it.  I use it both on my computer and on my Samsung phone.   On my phone, if I download the music, a short time later spotify c...

Liam

Community Legend

376 Views

1 replies

0 likes

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Songs won't play straight through in order...

Hi, I'll listening to Spotify on my Galaxy Note II. I search for an artist, tap an album from the list of albums, then tap the first track to play. But, it doesn't play the tracks in the same order on the album - it jumps to some seemingly random nex...

Newbie

Hi,   I'll listening to Spotify on my Galaxy Note II.   I search for an artist, tap an album from the list of albums, then tap the first track to play.   But, it doesn't pl...

750 Views

0 replies

0 likes

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android app login difficulty

Hi there, I'll just cut and paste what I put on Facebook rather than type it all out again! Here it is - GEEKS AND NERDS HEED MY CALL!! Trying to find the answer for what I need in the Spotify community forum is like trying to read the Koran upside d...

Visitor

Hi there, I'll just cut and paste what I put on Facebook rather than type it all out again! Here it is - GEEKS AND NERDS HEED MY CALL!! Trying to find the answer for what I need in the Spotify com...

Peter__

Community Legend

332 Views

1 replies

0 likes

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SD Card Corruption V 0.5.12.52

Since the update I installed a week or two ago (and most recent one with language updates) I've had a problem with SD card corruption when rebooting or powering off my phone if I didn't stop Spotify first. I am using a Galaxy S3 and I was stoked to s...

Casual Listener

Since the update I installed a week or two ago (and most recent one with language updates) I've had a problem with SD card corruption when rebooting or powering off my phone if I didn't stop Spotify ...

zmip

Newbie

828 Views

1 replies

0 likes

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HOW TO?

How do I change my spotify 2 day trial to a free version?

Newbie

How do I change my spotify 2 day trial to a free version?

Joe

Community Legend

324 Views

1 replies

0 likes

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Caching radio stations on your mobile device

When I signed up I thought it said this was possible? I can't figure out how.

Newbie

When I signed up I thought it said this was possible? I can't figure out how.

Peter__

Community Legend

699 Views

1 replies

0 likes

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  • 1 replies
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Buffer Next [X] Songs

I listen to Spotify via my Android whlie driving. Having turned on the crossfade option, I expected a nice, seamless stream of music. Instead, there's dead silence for 10-15 seconds between tracks, while it buffers. Please add an option to "Buffer ne...

Newbie

I listen to Spotify via my Android whlie driving.  Having turned on the crossfade option, I expected a nice, seamless stream of music.  Instead, there's dead silence for 10-15 seconds betwe...

Liam

Community Legend

516 Views

2 replies

0 likes

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Stpotify stops streaming and goes offline when device goes to sleep

Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep. I'm on a Nexus 4 with the latest version of Spotify - 0.6.4.47

Casual Listener

Noticed this a couple of times now -- when I'm on mobile data and using the radio or any form of streaming, the music stops and Spotify goes offline when the phone goes to sleep.    I'm...

jak

Casual Listener

479 Views

1 replies

0 likes

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spotify library

i see repeated tracks in spotify how do I get rid of these tracks. when i right clicking the delete buttton is gray out this are all spotify tracks i am deealing with

Casual Listener

i see repeated tracks in spotify how do I get rid of  these tracks. when i  right clicking  the delete buttton  is gray out  this are all spotify tracks i am deeali...

Joe

Community Legend

1229 Views

7 replies

0 likes

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My spotify premium stopped working

I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.

Newbie

I have payed for Spotify Premium for about a year now, and suddenly my Spotify tells me I cant listen offline bevise my trial has ended? Why is this happening? I have payed, and have receipts.

Joe

Community Legend

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
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Why do I require an internet connection to listen to downloaded songs?

Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music. Not only does this stop me choosing a song (Can't even see them), but it also cuts out ...

Casual Listener

Right, I've got a spotify premium account and have downloaded my songs to the device, yet when my phone loses internet connection, I am unable to listen to music.   Not only does this stop m...

641 Views

0 replies

0 likes

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bad sound quality if Equalizer enabled

Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the music. When I turn the EQ off, it goes away. Hardware is G...

Casual Listener

Hi, I have just purchased spotify premium and would like to use the Equalizer. When I turn it on, I can hear noise in the background (high frequency soughing/squeling) that modulates with the ...

Joe

Community Legend

5257 Views

5 replies

1 likes

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Android mobile app, HTC Sensation, what a disappointment

Been using this for a couple of days on my HTC Sensation, Android 4.0.3. 1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the playlists as having the same amount of tracks as before I updat...

Regular

Been using this for a couple of days on my HTC Sensation, Android 4.0.3.   1. I updated my playlists on my computer, but the mobile app will not acknowledge the updates, it still shows the p...

Tenor79

Casual Listener

1290 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes