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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114320 Views

26 replies

4 likes

  • 114320 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229820 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229820 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588803 Views

79 replies

3 likes

  • 588803 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484074 Views

580 replies

42 likes

Account
Free
  • 484074 Views
  • 580 replies
  • 42 likes

A State of Trance on Spotify

Hi There, Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... I can understand not being able to download it immediately, but why c...

Casual Listener

Hi There,    Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... ...

Yank33

Casual Listener

1988 Views

5 replies

0 likes

  • 1988 Views
  • 5 replies
  • 0 likes

Add locally stored files to collection?

On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to collection. I have have plenty of storage, and the feat...

Regular

On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to coll...

654 Views

0 replies

0 likes

  • 654 Views
  • 0 replies
  • 0 likes

Solved!! Can't download spotify for nexus 4?

Why...       Super user edit - added picture correctly

Casual Listener

Why...       Super user edit - added picture correctly 🙂

Liam

Community Legend

1709 Views

3 replies

0 likes

  • 1709 Views
  • 3 replies
  • 0 likes

Premian not working

Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?

Casual Listener

Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?

My1

Music Fan

827 Views

5 replies

0 likes

  • 827 Views
  • 5 replies
  • 0 likes

Solved!! Logging In through Facebook

For some reason everything reset on Spotify, I guess when the format changed. Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not available" comes up when I try to do so.

Casual Listener

For some reason everything reset on Spotify, I guess when the format changed.  Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not...

Liam

Community Legend

1127 Views

3 replies

0 likes

  • 1127 Views
  • 3 replies
  • 0 likes

Problems with a specific song

Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problems at all except for this album, what has happened here?

Casual Listener

Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problem...

My1

Music Fan

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
  • 0 likes

Prev button

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying. and while yoou're at it, can you please add a prev button in the statusbar???

Music Fan

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying.   and while yoou're at it, can you please add a prev butto...

My1

Music Fan

558 Views

2 replies

0 likes

  • 558 Views
  • 2 replies
  • 0 likes

Not working

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Newbie

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Taylor

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Spotify will not sync anymore songs ***limit not reached***

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the new songs that I add to the playlists. I have not rea...

Casual Listener

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the ne...

Joe

Community Legend

772 Views

5 replies

0 likes

  • 772 Views
  • 5 replies
  • 0 likes

Playback starts and stops infinitely after hitting brief Edge area or temporarily weak 4G.

I'm on T-Mobile, Galaxy S3. My 4G speeds are very, very good, usually around 10Mbps on average. Often higher. When listening to Spotify in the car, I'll occasionally enter a brief area of Edge network, or sometimes a weaker area of 4G. The area is us...

Casual Listener

I'm on T-Mobile, Galaxy S3.  My 4G speeds are very, very good, usually around 10Mbps on average.  Often higher.  When listening to Spotify in the car, I'll occasionally enter a brief a...

Liam

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Solved!! OK, sounds stupid but...

So running Spotify on a LG Motion from Metro Piece-of-well, anyway. so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode. On the PC, all is good. Any ideas?

Casual Listener

So running Spotify on a LG Motion from Metro Piece-of-well, anyway.  so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode...

PirateMikey

Casual Listener

774 Views

2 replies

0 likes

  • 774 Views
  • 2 replies
  • 0 likes

App constantly crashing

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it crashes - please advise..

Newbie

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it ...

Adam

Roadie

495 Views

1 replies

0 likes

  • 495 Views
  • 1 replies
  • 0 likes

How can I change Playlist order?

Hi, when I go to "Playlists" on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the way down for miles every time I want to listen to my Playlists as I have o...

Regular

Hi,   when I go to "Playlists"  on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the w...

dropdeaddiva06

Casual Listener

4647 Views

5 replies

0 likes

  • 4647 Views
  • 5 replies
  • 0 likes

Spotify does not work properly when the device's screen is off

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1. When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also can't maintain a solid stream at any quality level (it pauses...

Newbie

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1.   When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also...

Joe

Community Legend

950 Views

2 replies

0 likes

  • 950 Views
  • 2 replies
  • 0 likes

Add tablet to account

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify. It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone. It says "this service is unavailable in your country". However, i...

Newbie

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify.  It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone.  It...

Liam

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Listen to Spotify on car using android and usb.

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devices perfectly fine through the usb and even change t...

Visitor

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devic...

Joe

Community Legend

3743 Views

1 replies

0 likes

  • 3743 Views
  • 1 replies
  • 0 likes

Issues logging in with premium

This is the email I sent to Spotify.Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account. Just this last week, I upgraded my phone and got the spotify app for my galaxy s4. I upgraded to premium last week and e...

Newbie

This is the email I sent to Spotify. Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account.  Just this last week, I upgraded my phone and got the spotif...

Goodman

Spotify Legend

494 Views

2 replies

0 likes

  • 494 Views
  • 2 replies
  • 0 likes

Just some playlist works offline

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options.All seems to work perfectly when i am online. Then when i go offline, only one of the 6 playlist i have works. The othe...

Casual Listener

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options. All seems to work perfectly when i am online. Then when i go off...

Joe

Community Legend

1063 Views

8 replies

0 likes

  • 1063 Views
  • 8 replies
  • 0 likes

Certain playllists won't load

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song even though Spotify shows that it has 70 tracks, the...

Casual Listener

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song e...

Joe

Community Legend

771 Views

4 replies

0 likes

  • 771 Views
  • 4 replies
  • 0 likes