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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4847 Views

0 replies

6 likes

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Is there any way to download latest version offline?

Hi, I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone. Thank You Mikołaj

Composer

Hi,   I've question, is there any way to download latest version spotify.apk, for ex. from direct link, omitting Google Play? I've problems with my Google Play on my smartphone.   ...

Joe

Community Legend

483 Views

1 replies

0 likes

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Output volume nerfed in new update?

Hi guys, Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now, but went out for a run with it last night after an update and the output volum...

Newbie

Hi guys,   Has the output volume of the app been limited in the latest update or is this an issue with my phone? Using a Samsung Galaxy SII and had no problems up until now,  but went out...

nikreiman

Spotify Legend

2069 Views

6 replies

0 likes

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Radio Stations

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from happening.

Newbie

I upgraded to the latest version of spotify and when listen to a radio station I created it then goes to my next radio station after 2 songs what gives with this? Is there a way to stop this from hap...

361 Views

0 replies

0 likes

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Audio Effects (EQ) No longer working?

I was thrilled to find the eq a few weeks back. Now it is not working. I am running Jellybean on an Asus Transformer. Any ideas?

Newbie

I was thrilled to find the eq a few weeks back. Now it is not working. I am running Jellybean on an Asus Transformer. Any ideas?

Joe

Community Legend

1791 Views

4 replies

0 likes

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Downloaded files won't play

Hi folks, I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem. I tried accessing them on my phone (an LG Revolution) and it shows the playslist but not the contents. I get "the tra...

Regular

Hi folks,   I uploaded some files to Spotify on my laptop Spotify, and I see them on my playlist there and I can play them no problem.   I tried accessing them on my phone (an LG Re...

Joe

Community Legend

1646 Views

11 replies

1 likes

  • 1646 Views
  • 11 replies
  • 1 likes

Solved!! ONE song wont sync...

I have a weird problem here... When i first got spotify I added a song to my playlist i already had on my memory card. Spotify used the song I had on the memorycard, not the one on the spotify server. A few days ago i deleted the track of my memoryca...

Newbie

I have a weird problem here... When i first got spotify I added a song to my playlist i already had on my memory card. Spotify used the song I had on the memorycard, not the one on the spotify server...

Darcy

Music Fan

723 Views

2 replies

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how do i view my top tracks on the mobile app (Android)?

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app? Thank You

Newbie

I am currently without a desktop/laptop so I cannot view my profile as I normally would. How can I view my top tracks using the Android mobile app?   Thank You

516 Views

0 replies

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connection issues

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes. I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and still see t he issue. Firmware is up to date for the phone a...

Newbie

everytime I close the app or minimize it. it loses connection and stops playing and basically freezes.  I ahve uninstalled and deleted everything spotify off of the phone and reinstalled and sti...

Joe

Community Legend

470 Views

1 replies

0 likes

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Ford AppLink - Anroid

Any plans to bring the applink functionality to the Android version of Spotify?

Casual Listener

Any plans to bring the applink functionality to the Android version of Spotify?

dgratch

Casual Listener

1541 Views

4 replies

0 likes

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App consumes a lot of mobile data for offline playlists

Hi, I only use the app for offline playlists, synced over WiFi, and it consumes a lot of mobile data (around 13MB per week). I have a short limit of mobile data usage, so this is a problem for me. Any thoughts on what the app is doing? Best regards, ...

Music Fan

Hi,   I only use the app for offline playlists, synced over WiFi, and it consumes a lot of mobile data (around 13MB per week). I have a short limit of mobile data usage, so this is a probl...

fatings

Music Fan

640 Views

2 replies

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Offline folders?

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist? Thx!

Newbie

Hi, I've created some folders with multiple playlists. Can I also download an entire folder to my Android device or do I have to do this playlist by playlist?   Thx!

Joe

Community Legend

597 Views

1 replies

0 likes

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Solved!! Spotify Mobile

I think there should be a Spotify mobile update for Spotify Premium customers to be enable them to keep there downloads on there mobile's when a Spotify update is available.When a Spotify update is downloaded on a mobile phone a Refresh happens that ...

Gig Goer

I think there should be a Spotify mobile update for Spotify Premium customers to be enable them to keep there downloads on there mobile's when a Spotify update is available. When a Spotify update is...

Joe

Community Legend

1447 Views

3 replies

0 likes

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Upgrade to newest version, white screen and synced to too many devices

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices synced and it removed my downloads. I'm not aware o...

Roadie

I spent all weekend trying to get this app, that i pay for, to start working correctly again. The problem originated after the upgrade late last week when i got a message that i had too many devices ...

Joe

Community Legend

429 Views

1 replies

0 likes

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Sony Walkman compatibility

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing. http://store.sony.com/webapp/wcs/stores/servlet/ProductDispl...

Regular

Hello fellows. I am thinking about getting a Sony F Series Walkman, and would love to use a premium Spotify with it. It uses Android so I think it would work... Here is a link to the thing.  ...

2297 Views

0 replies

0 likes

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Why pay 17,50$ for something which doesn't work anyway?

Hey, i have long to school, so i would to try the spotify premium, the first 2 weeks, i got blank window, and now i can play music, but... no sound? and my sound is on, and i have tried to: Clear data Clear Cache Uninstall Turn off my phone Pull out ...

Casual Listener

Hey, i have long to school, so i would to try the spotify premium, the first 2 weeks, i got blank window, and now i can play music, but... no sound? and my sound is on, and i have tried to: Clear...

Zeuthen

Casual Listener

501 Views

2 replies

0 likes

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Spotify stops

Hello. Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at all (both wifi and 3g). When this happens on my nexus 4 device the l...

Casual Listener

Hello.   Having issues since last update on my Nexus 4 and my galaxy tab 10.1 Problem: music stops playing and app shows "no internet connection", i have no problem with connection at al...

405 Views

0 replies

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I only want spotify on my Android

I am a new user of spotify, I signed up because I want access to my music but don't want five million devices. I also can't keep all my music on my computer (I have over 7,000 songs) and it takes up too much space and slows my computer down. Here is ...

Newbie

I am a new user of spotify, I signed up because I want access to my music but don't want five million devices. I also can't keep all my music on my computer (I have over 7,000 songs) and it takes up ...

yeaber

Music Fan

733 Views

1 replies

0 likes

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How do I install the previous version?

I'm running out of options to fix this problem, where, since the last update, the app has totally destabilized. Uninstalled several times with no luck. Running an 4.2.2 on a brand new S4, shouldn't be an issue. Only started happening after the upgrad...

Roadie

I'm running out of options to fix this problem, where, since the last update, the app has totally destabilized. Uninstalled several times with no luck. Running an 4.2.2 on a brand new S4, shouldn't b...

yeaber

Music Fan

15290 Views

4 replies

0 likes

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exit option needed!

Spotify, please add an exit option! it's so annoying I can't close the app when I want it to.

Regular

Spotify, please add an exit option! it's so annoying I can't close the app when I want it to.

Joe

Community Legend

1256 Views

7 replies

1 likes

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Offline mode malfunction

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify -Re-open the app, at this point Spotify starts resyncing some...

Casual Listener

I have an S4 and I am paying for premium. Spotify offline mode is not working. The following iterations keeps happenning: -Install spotify -Download the playlists -Eventually close spotify ...

FinnHEL

Newbie

2209 Views

7 replies

0 likes

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