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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106560 Views

26 replies

3 likes

  • 106560 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216066 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216066 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569509 Views

78 replies

3 likes

  • 569509 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469635 Views

577 replies

40 likes

Account
Free
  • 469635 Views
  • 577 replies
  • 40 likes

Log In only lasting a few seconds

I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would you like to log in? I try logging in again and I se...

Casual Listener

I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would ...

Peter__

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Interacting with Local Files on Android

I added my local files to spotify and then synced all of them with with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I search I find the tracks but the albums are not listed. Fo...

Regular

I added my local files to spotify and then synced all of them with  with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I s...

Peter__

Community Legend

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Prompted for 2nd login after Facebook. Stuck.

I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account. When I first launched the android app, it opened facebook and I logged in, then I got a screen that says: Sign In Hi. Connect to Facebook b...

Newbie

I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account.   When I first launched the android app, it opened facebook and I logged in, th...

Peter__

Community Legend

1286 Views

7 replies

0 likes

  • 1286 Views
  • 7 replies
  • 0 likes

Downloaded playlists don't play, online or offline.

So, i just got a razr m. i install spotify and download all the playlist i plan on using frequently. However none of these songs will play all the way through, at most i get 30 seconds before they tell me"track not available" this is so aggravating, ...

Casual Listener

So, i just got a razr m. i install spotify and download all the playlist i plan on using frequently. However none of these songs will play all the way through, at most i get 30 seconds before they te...

Joe

Community Legend

559 Views

3 replies

0 likes

  • 559 Views
  • 3 replies
  • 0 likes

Spotify disappoints me

Hi , I was about to unsubscribe, when it gave me the option to post a messsage here so im gonna give it a last try. for 1 month ive been unable to login on android with facebook (My spotify account is made through facebook) , for some reason it keeps...

Regular

Hi , I was about to unsubscribe, when it gave me the option to post a messsage here so im gonna give it a last try.   for 1 month ive been unable to login on android with facebook (My spotif...

jbuck

Casual Listener

1689 Views

16 replies

0 likes

  • 1689 Views
  • 16 replies
  • 0 likes

Spotify app says I don't have premium

Pretty much as above. I'm logged in on my android app but it says I need to upgrade to premium. I have premium!!

Newbie

Pretty much as above. I'm logged in on my android app but it says I need to upgrade to premium. I have premium!!

Peter__

Community Legend

894 Views

2 replies

0 likes

  • 894 Views
  • 2 replies
  • 0 likes

Syncing with computer through USB Modem mode

Hello ! I often use my cellphone to get internet on my laptop when i'm not at my home and the android phone itself is connected via 3G or via an EAP-SIM protected wifi often used in france "FreeWifi Secure". So i would like to be able to sync my trac...

Visitor

Hello !   I often use my cellphone to get internet on my laptop when i'm not at my home and the android phone itself is connected via 3G or via an EAP-SIM protected wifi often used in france...

Joe

Community Legend

2157 Views

3 replies

1 likes

Android
modem
usb
wifi
  • 2157 Views
  • 3 replies
  • 1 likes

Can't play music in offline mode

Hey. I've tried to play music in offline mode, but they will not play. Since I only have access to Edge at work, so this is important. Has paid for spotify for 3 years and never experienced this problem.I have a samsung galaxy s4 with the latest upda...

Casual Listener

Hey. I've tried to play music in offline mode, but they will not play. Since I only have access to Edge at work, so this is important. Has paid for spotify for 3 years and never experienced this prob...

Joe

Community Legend

2445 Views

5 replies

0 likes

  • 2445 Views
  • 5 replies
  • 0 likes

spotify dosent appear in locked screen

Hi, when I play music with spotify, the player dosent appear on the locked screen like the built in music app does. Is it a way to make this happen? My phone is samsung galaxy s4 btw.

Music Fan

Hi, when I play music with spotify, the player dosent appear on the locked screen like the built in music app does. Is it a way to make this happen? My phone is samsung galaxy s4 btw.

Liam

Community Legend

2646 Views

1 replies

0 likes

  • 2646 Views
  • 1 replies
  • 0 likes

Anyone else not get the Android update advertised yesterday?

I've checked and rechecked, still nothing, I'm still on the older version. I know they said they were rolling it out slowly yesterday, but it sounds like everyone already has it? Thanks! T

Visitor

I've checked and rechecked, still nothing, I'm still on the older version.   I know they said they were rolling it out slowly yesterday, but it sounds like everyone already has it?   ...

abhishekachar

Casual Listener

1176 Views

8 replies

1 likes

  • 1176 Views
  • 8 replies
  • 1 likes

Solved!! Alternative player or EQ settings

Are there any different android player we can use to play Spotify playlist or any plans to add EQ settings to the official app? The player seems really basic compared to say poweramp

Casual Listener

Are there any different android player we can use to play Spotify playlist or any plans to add EQ settings to the official app? The player seems really basic compared to say poweramp

Liam

Community Legend

2656 Views

3 replies

0 likes

  • 2656 Views
  • 3 replies
  • 0 likes

platform search result inconsistencies

Dear Spotify I am using android 4.0.4, Spotify ver. 0.6.6.270. Am noticing that many tracks and albums are incomplete for various artists, using a standard search lookup on the phone application. For example, if I look for the Anthrax (band) album ca...

Casual Listener

Dear Spotify I am using android 4.0.4, Spotify ver. 0.6.6.270. Am noticing that many tracks and albums are incomplete for various artists, using a standard search lookup on the phone application. For...

spfyUser

Casual Listener

758 Views

3 replies

0 likes

  • 758 Views
  • 3 replies
  • 0 likes

Solved!! Occasionally cannot play tracks over bluetooth.

I occasionally run into an issue where spotify wont broadcast music to my car stereo. The android music app works fine, however spotify tracks apear to be playing but no sound is coming out. Anyone have a similar issue or know how to resolve this?

Music Fan

I occasionally run into an issue where spotify wont broadcast music to my car stereo.  The android music app works fine, however spotify tracks apear to be playing but no sound is coming out. ...

Drekle

Music Fan

2281 Views

6 replies

0 likes

  • 2281 Views
  • 6 replies
  • 0 likes

Android 4.2 multiple accounts vs. Spotify offline devices limit

Hi, as you know, Android 4.2 (and 4.3) supports multiple Google user accounts in same device. On the other hand Spotify has a limit of 3 devices for offline music. I have Spofify installed for two Google user profiles in my tablet. Both user profiles...

Casual Listener

Hi,   as you know, Android 4.2 (and 4.3) supports multiple Google user accounts in same device. On the other hand Spotify has a limit of 3 devices for offline music.   I have Spof...

Liam

Community Legend

2207 Views

3 replies

0 likes

  • 2207 Views
  • 3 replies
  • 0 likes

Delete spotify

Cannot log on tried new account done with this

Newbie

Cannot log on tried new account done with this

Drekle

Music Fan

620 Views

2 replies

0 likes

  • 620 Views
  • 2 replies
  • 0 likes

Spotify doesn't use cache

Hi I'm having some issues on my Galaxy s3 (rooted) with Spotify. I'm listening a song, Spotify download it and save it in cache, after one hour I'm listening again this song and Spotify download it again. Why? The song is already in the cache, why Sp...

Visitor

Hi 🙂 I'm having some issues on my Galaxy s3 (rooted) with Spotify. I'm listening a song, Spotify download it and save it in cache, after one hour I'm listening again this song and Spotify downl...

Joe

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Sony Ericsson X10

The app keeps shuting down after 1 or 2 sekonds. Tried uninstalling the app and cant reintall the app because appstore says that the app isnt compatible with my phone anymore. What to do?

Casual Listener

The app keeps shuting down after 1 or 2 sekonds. Tried uninstalling the app and cant reintall the app because appstore says that the app isnt compatible with my phone anymore. What to do?

DeBu

Casual Listener

950 Views

4 replies

0 likes

  • 950 Views
  • 4 replies
  • 0 likes

Solved!! Few questions about downloading over android phone.

First of all I am really thankful for spotify existing, supporting my small country(Estonia) and mostly for being able to be used on Anroid FroYo(a lot of aps want to use 2.3 GB). Now time for my qustions, I will start with a technical one. Why peopl...

Casual Listener

First of all I am really thankful for spotify existing, supporting my small country(Estonia) and mostly for being able to be used on Anroid FroYo(a lot of aps want to use 2.3 GB).   Now time...

Iamnyan

Casual Listener

968 Views

2 replies

0 likes

  • 968 Views
  • 2 replies
  • 0 likes

Tunigo beta now available for android

Hey guys, I just installed the Tunigo beta which you can find here and I really like it so far. It integrates with spotify pretty well, gives me access to user playlists, including top tracks etc and there's a new releases section. So not only does i...

Community Legend

Hey guys, I just installed the Tunigo beta which you can find here and I really like it so far. It integrates with spotify pretty well, gives me access to user playlists, including top tracks etc and...

Peter__

Community Legend

2002 Views

2 replies

1 likes

  • 2002 Views
  • 2 replies
  • 1 likes

Some local files not sync anymore

I use spotify over a year and never had problems. Actually some local files not synced anymore and greyed out on my phone. Anyone knows why? I tried to delete them out of my playlist and inserted again. Sometime it works, sometime not. I never had th...

Regular

  I use spotify over a year and never had problems. Actually some local files not synced anymore and greyed out on my phone. Anyone knows why? I tried to delete them out of my playlist and ins...

Joe

Community Legend

992 Views

5 replies

0 likes

  • 992 Views
  • 5 replies
  • 0 likes