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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114324 Views

26 replies

4 likes

  • 114324 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229839 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229839 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588826 Views

79 replies

3 likes

  • 588826 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484085 Views

580 replies

42 likes

Account
Free
  • 484085 Views
  • 580 replies
  • 42 likes

Bug report - interface glitches after unlocking

Sometimes after unlocking the screen I find Spotify with messed up user intreface: I need to restart the aplication to fix this. My Samsung Ace have Android 2.3.5 installed and the Spotify version is 0.6.4.47.

Casual Listener

Sometimes after unlocking the screen I find Spotify with messed up user intreface:       I need to restart the aplication to fix this. My Samsung Ace have Android 2...

elektryk

Casual Listener

795 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Deactivate Lockscreen controls

Hi Is there an way to deactivate this? Running Android 4.1.2 Samsung Galaxy Note 10.1 (N8010) Don`t want this to show while there is a party on going, don`t want skipping from everyone. Kindly Petter

Music Fan

Hi   Is there an way to deactivate this? Running Android 4.1.2   Samsung Galaxy Note 10.1 (N8010)   Don`t want this to show while there is a party on going, don`t want sk...

Liam

Community Legend

1077 Views

3 replies

0 likes

  • 1077 Views
  • 3 replies
  • 0 likes

Solved!! How to enable Spotify lock screen widget (with album art + controls) in HTC One (sense 5.0

I recently upgradedd my HTC One S (runnig Sense 4.0) to the newer HTC One (Sense 5.0 running J.B 4.1) and I noticed that the lockscreen widget is gone in Sense 5.0. It only shows basic music controls (play/pause, skip forwards, rewind) BUT NO ALBUM A...

Casual Listener

I recently upgradedd my HTC One S (runnig Sense 4.0) to the newer HTC One (Sense 5.0 running J.B 4.1) and I noticed that the lockscreen widget is gone in Sense 5.0. It only shows basic music controls...

hwauters

Casual Listener

10853 Views

5 replies

0 likes

  • 10853 Views
  • 5 replies
  • 0 likes

No sound when listening to online music?

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to listen to my offline tracks, i get no sound, everythi...

Music Fan

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to li...

Joe

Community Legend

980 Views

5 replies

0 likes

  • 980 Views
  • 5 replies
  • 0 likes

Tracks Randomly Not Playing

I know that there are lots of posts floating around with similar issues. But I'd thought mine seems to have a recurring theme. I have a playlist which I would like to listen to a lot more than I do. I'd like to listen to it on my phone, but I know th...

Music Fan

I know that there are lots of posts floating around with similar issues. But I'd thought mine seems to have a recurring theme.    I have a playlist which I would like to listen to a lot m...

matthewcanty

Music Fan

2262 Views

15 replies

1 likes

  • 2262 Views
  • 15 replies
  • 1 likes

Spotify Droid Razr Maxx - Can't hear vocals on downloaded playlist songs

Super weird thing is happening. When I stream music, things seem ok, but I when I drive from work to home I like to reserve data and play some downloaded playlist that I have downloaded at work that day. Just recently when I listen to the songs downl...

Casual Listener

Super weird thing is happening.  When I stream music, things seem ok, but I when I drive from work to home I like to reserve data and play some downloaded playlist that I have downloaded at work...

HellFile78

Newbie

2969 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify won't work with my LG phone, or my iPad

Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over it keeps doing the same thing. On my iPad, all I get...

Casual Listener

Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over i...

1215381763

Casual Listener

1119 Views

2 replies

0 likes

  • 1119 Views
  • 2 replies
  • 0 likes

Moving music to sd card without hardware menu button

Hello, I've read the instructions to move music to an external sd card in several other posts here. ... 5a start the application, log off in case you get logged on automatically. 5b start the application, click on your phones menu button, press "rese...

Visitor

Hello,   I've read the instructions to move music to an external sd card in several other posts here.   ... 5a start the application, log off in case you get logged on automatical...

Joe

Community Legend

1442 Views

5 replies

0 likes

  • 1442 Views
  • 5 replies
  • 0 likes

Does Spotify call the correct WiFi state when screen is off?

When syncing playlists for offline listening, I have to leave my phone (a Nexus 4) on, or the downloading becomes ridiculously slow. Is Spotify selecting the correct function when it's syncing? WORKAROUND: ---------- Use this widget: https://play.goo...

Gig Goer

When syncing playlists for offline listening, I have to leave my phone (a Nexus 4) on, or the downloading becomes ridiculously slow.  Is Spotify selecting the correct function when it's syncing?...

dcdttu

Gig Goer

1134 Views

5 replies

0 likes

  • 1134 Views
  • 5 replies
  • 0 likes

No internet connection available!?

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked if there was any free GB left and it was. What can ...

Casual Listener

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked ...

Joe

Community Legend

15678 Views

18 replies

3 likes

  • 15678 Views
  • 18 replies
  • 3 likes

Superuser Contribution Samsung Galaxy S3 - can't search

I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf uninstall a nf reunstall to no avail. I have a preim...

Newbie

I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf u...

Joe

Community Legend

787 Views

1 replies

0 likes

Android
  • 787 Views
  • 1 replies
  • 0 likes

Sound level inconsistent

Hi. Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify. I have noticed that some songs are played out loud and others are played so soft you almost can't hear it. It doesn't matter if I play spotify over the P...

Music Fan

Hi.   Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify.   I have noticed that some songs are played out loud and others are played so soft...

HansStrik

Music Fan

1630 Views

2 replies

1 likes

  • 1630 Views
  • 2 replies
  • 1 likes

Spotify stops when network changes

Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unless I switch off data (which would be pointless on a...

Newbie

Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unle...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Request: Top Tracks What's New

Hi Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poor taste in music and their opinion of good music isn't shared....

Regular

Hi   Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poo...

Peter__

Community Legend

627 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

why am I paying for this?

So I pay you money monthly for Premium. Your contact form on your web site does not work. Your stupid app on the android gets halted at some annoying FB connect promo page wanting me to install so FB sharing crap. I try to move forward in it, but it ...

Newbie

So I pay you money monthly for Premium.   Your contact form on your web site does not work.   Your stupid app on the android gets halted at some annoying FB connect promo page wanting m...

Peter__

Community Legend

1705 Views

8 replies

1 likes

  • 1705 Views
  • 8 replies
  • 1 likes

Solved!! Collection Replaced Starred?

Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star function?

Roadie

Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star functi...

djshackesq

Roadie

1382 Views

3 replies

0 likes

  • 1382 Views
  • 3 replies
  • 0 likes

Premium account problem

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!! -Matt

Casual Listener

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!!   -Matt

Peter__

Community Legend

1898 Views

5 replies

0 likes

  • 1898 Views
  • 5 replies
  • 0 likes

Volume goes from 100% to 50% after .5 seconds after starting song

Hello Spotify!I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i have my cellphone volume set to 100% it will start a...

Casual Listener

Hello Spotify! I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i...

Peter__

Community Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Solved!! "Browse" Playlists

I Love the section but where do the playlists go that I subscribe to?I subbed to some playlists I liked but they're nowhere to be found.Edit Nevermind, i found them at the end of all my playlists

Visitor

I Love the section but where do the playlists go that I subscribe to? I subbed to some playlists I liked but they're nowhere to be found. Edit Nevermind, i found them at the end of all my playlis...

Liam

Community Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Trouble connecting with Facebook

Hi all, I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying that the protocol is not supported. On another note, I tried ...

Newbie

Hi all,   I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying...

Liam

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes