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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110364 Views

26 replies

3 likes

  • 110364 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222279 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222279 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578936 Views

79 replies

3 likes

  • 578936 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476908 Views

577 replies

40 likes

Account
Free
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  • 40 likes

How to get full list of an artist's albums on my android phone

When using Spotify on my PC, it shows me a compete list of an artist's albums, but on my Galaxy S4, the Spotify app only lists a few of the albums. I don't see how I get the app the reveal the complete list of albums. Can someone help? Thanks.

Visitor

       When using Spotify on my PC, it shows me a compete list of an artist's albums, but on my Galaxy S4, the Spotify app only lists a few of the albums. I don't see how I get ...

Joe

Community Legend

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

Bug report - interface glitches after unlocking

Sometimes after unlocking the screen I find Spotify with messed up user intreface: I need to restart the aplication to fix this. My Samsung Ace have Android 2.3.5 installed and the Spotify version is 0.6.4.47.

Casual Listener

Sometimes after unlocking the screen I find Spotify with messed up user intreface:       I need to restart the aplication to fix this. My Samsung Ace have Android 2...

elektryk

Casual Listener

789 Views

2 replies

0 likes

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  • 2 replies
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Deactivate Lockscreen controls

Hi Is there an way to deactivate this? Running Android 4.1.2 Samsung Galaxy Note 10.1 (N8010) Don`t want this to show while there is a party on going, don`t want skipping from everyone. Kindly Petter

Music Fan

Hi   Is there an way to deactivate this? Running Android 4.1.2   Samsung Galaxy Note 10.1 (N8010)   Don`t want this to show while there is a party on going, don`t want sk...

Liam

Community Legend

1074 Views

3 replies

0 likes

  • 1074 Views
  • 3 replies
  • 0 likes

Solved!! How to enable Spotify lock screen widget (with album art + controls) in HTC One (sense 5.0

I recently upgradedd my HTC One S (runnig Sense 4.0) to the newer HTC One (Sense 5.0 running J.B 4.1) and I noticed that the lockscreen widget is gone in Sense 5.0. It only shows basic music controls (play/pause, skip forwards, rewind) BUT NO ALBUM A...

Casual Listener

I recently upgradedd my HTC One S (runnig Sense 4.0) to the newer HTC One (Sense 5.0 running J.B 4.1) and I noticed that the lockscreen widget is gone in Sense 5.0. It only shows basic music controls...

hwauters

Casual Listener

10840 Views

5 replies

0 likes

  • 10840 Views
  • 5 replies
  • 0 likes

No sound when listening to online music?

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to listen to my offline tracks, i get no sound, everythi...

Music Fan

Hi, i have a samsung galaxy s4 and spotify premium. When i listen to the album series "Great Composers" (purple albums with a number on them for a classical musician), i get no sound. When i go to li...

Joe

Community Legend

973 Views

5 replies

0 likes

  • 973 Views
  • 5 replies
  • 0 likes

Tracks Randomly Not Playing

I know that there are lots of posts floating around with similar issues. But I'd thought mine seems to have a recurring theme. I have a playlist which I would like to listen to a lot more than I do. I'd like to listen to it on my phone, but I know th...

Music Fan

I know that there are lots of posts floating around with similar issues. But I'd thought mine seems to have a recurring theme.    I have a playlist which I would like to listen to a lot m...

matthewcanty

Music Fan

2258 Views

15 replies

1 likes

  • 2258 Views
  • 15 replies
  • 1 likes

Spotify Droid Razr Maxx - Can't hear vocals on downloaded playlist songs

Super weird thing is happening. When I stream music, things seem ok, but I when I drive from work to home I like to reserve data and play some downloaded playlist that I have downloaded at work that day. Just recently when I listen to the songs downl...

Casual Listener

Super weird thing is happening.  When I stream music, things seem ok, but I when I drive from work to home I like to reserve data and play some downloaded playlist that I have downloaded at work...

HellFile78

Newbie

2957 Views

5 replies

0 likes

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  • 5 replies
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Spotify won't work with my LG phone, or my iPad

Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over it keeps doing the same thing. On my iPad, all I get...

Casual Listener

Everytime I open up Spotify on my Android phone, it makes me sign in. Then it goes to the What's New screen for 1 or 2 seconds, and shuts off (goes back my android home screen), and if I start over i...

1215381763

Casual Listener

1116 Views

2 replies

0 likes

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  • 2 replies
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Moving music to sd card without hardware menu button

Hello, I've read the instructions to move music to an external sd card in several other posts here. ... 5a start the application, log off in case you get logged on automatically. 5b start the application, click on your phones menu button, press "rese...

Visitor

Hello,   I've read the instructions to move music to an external sd card in several other posts here.   ... 5a start the application, log off in case you get logged on automatical...

Joe

Community Legend

1442 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Does Spotify call the correct WiFi state when screen is off?

When syncing playlists for offline listening, I have to leave my phone (a Nexus 4) on, or the downloading becomes ridiculously slow. Is Spotify selecting the correct function when it's syncing? WORKAROUND: ---------- Use this widget: https://play.goo...

Gig Goer

When syncing playlists for offline listening, I have to leave my phone (a Nexus 4) on, or the downloading becomes ridiculously slow.  Is Spotify selecting the correct function when it's syncing?...

dcdttu

Gig Goer

1130 Views

5 replies

0 likes

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  • 5 replies
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No internet connection available!?

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked if there was any free GB left and it was. What can ...

Casual Listener

I'm sick and tired of this now, for the last five days every time I've logged in to spotify on my HTC sensation it says 'No internet connection available!?'. I've tried to reinstall and I've checked ...

Joe

Community Legend

15638 Views

18 replies

3 likes

  • 15638 Views
  • 18 replies
  • 3 likes

Superuser Contribution Samsung Galaxy S3 - can't search

I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf uninstall a nf reunstall to no avail. I have a preim...

Newbie

I have recently changed phones from HTC Incredible 2 to yhe Samsung snd I can no longerv search. There is no search button only an X. I've tried ogging out and back in, clearing data and cache, anf u...

Joe

Community Legend

785 Views

1 replies

0 likes

Android
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  • 1 replies
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Sound level inconsistent

Hi. Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify. I have noticed that some songs are played out loud and others are played so soft you almost can't hear it. It doesn't matter if I play spotify over the P...

Music Fan

Hi.   Does anyone has got a problem with the inconsistency of the soundlevel delivered by Spotify.   I have noticed that some songs are played out loud and others are played so soft...

HansStrik

Music Fan

1620 Views

2 replies

1 likes

  • 1620 Views
  • 2 replies
  • 1 likes

Spotify stops when network changes

Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unless I switch off data (which would be pointless on a...

Newbie

Spotify on my Galaxy S4 stops everytime the phone changes network (riding my bike or driving my car) even though the network in my area is excellent. It even happens when I play downloaded songs unle...

492 Views

0 replies

0 likes

  • 492 Views
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Request: Top Tracks What's New

Hi Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poor taste in music and their opinion of good music isn't shared....

Regular

Hi   Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poo...

Peter__

Community Legend

620 Views

3 replies

0 likes

  • 620 Views
  • 3 replies
  • 0 likes

why am I paying for this?

So I pay you money monthly for Premium. Your contact form on your web site does not work. Your stupid app on the android gets halted at some annoying FB connect promo page wanting me to install so FB sharing crap. I try to move forward in it, but it ...

Newbie

So I pay you money monthly for Premium.   Your contact form on your web site does not work.   Your stupid app on the android gets halted at some annoying FB connect promo page wanting m...

Peter__

Community Legend

1699 Views

8 replies

1 likes

  • 1699 Views
  • 8 replies
  • 1 likes

Solved!! Collection Replaced Starred?

Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star function?

Roadie

Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star functi...

djshackesq

Roadie

1373 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Premium account problem

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!! -Matt

Casual Listener

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!!   -Matt

Peter__

Community Legend

1894 Views

5 replies

0 likes

  • 1894 Views
  • 5 replies
  • 0 likes

Volume goes from 100% to 50% after .5 seconds after starting song

Hello Spotify!I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i have my cellphone volume set to 100% it will start a...

Casual Listener

Hello Spotify! I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i...

Peter__

Community Legend

831 Views

1 replies

0 likes

  • 831 Views
  • 1 replies
  • 0 likes

Solved!! "Browse" Playlists

I Love the section but where do the playlists go that I subscribe to?I subbed to some playlists I liked but they're nowhere to be found.Edit Nevermind, i found them at the end of all my playlists

Visitor

I Love the section but where do the playlists go that I subscribe to? I subbed to some playlists I liked but they're nowhere to be found. Edit Nevermind, i found them at the end of all my playlis...

Liam

Community Legend

700 Views

1 replies

0 likes

  • 700 Views
  • 1 replies
  • 0 likes