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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387348 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8040 Views

0 replies

7 likes

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Metadata Support for Bluetooth Enabled Head Unit (automotive)

Hello, I did a forum search and my problem has been posted a few times before. However, it doesn't appear as though the problem has been resolved. I'm using Spotify on a Galaxy S3 running Android 4.1.2 stock. My car has a JVC KDX50BT (Bluetooth enabl...

Newbie

Hello,   I did a forum search and my problem has been posted a few times before.  However, it doesn't appear as though the  problem has been resolved.   I'm using Spotify ...

ciquitone

Regular

3440 Views

2 replies

2 likes

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Solved!! Installing Spotify on a 2nd Android device. Play says 'already installed'

I have an Android phone (Nexus One) with Spotify installed. I am now trying to install on a new Android tablet but PlayStore says already installed. Can someone help me with this pls?

Regular

I have an Android phone (Nexus One) with Spotify installed.   I am now trying to install on a new Android tablet but PlayStore says already installed.   Can someone help me with thi...

Joe

Community Legend

2458 Views

3 replies

0 likes

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help with offline mode abroad in turkey

So I'm sitting at the Istanbul airport waiting for my transferring plane to Thailand when Spotify on my Samsung device says that my license offline has now expired, even tough I've got a good 6 months of premium on my subscription status, and have ju...

Newbie

So I'm sitting at the Istanbul airport waiting for my transferring plane to Thailand when Spotify on my Samsung device says that my license offline has now expired, even tough I've got a good 6 month...

Joe

Community Legend

2289 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [Android] Troubleshooting Spotify

Having trouble with Spotify on your Android device? Here’s a step-by-step guide to help get things working again. What to try first Try a soft reset (reboot the device). If that doesn’t help, try a clean reinstall. Be sure to locate and remove any Sp...

Spotify Legend

Having trouble with Spotify on your Android device? Here’s a step-by-step guide to help get things working again.   What to try first   Try a soft reset (reboot the device). If ...

Adam

Roadie

605884 Views

3 replies

40 likes

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  • 40 likes

Locally synced files only play right channel audio

I've added a few mp3's from my local collection into Spotify to sync to my phone (Android, 4.2.2). The problem is, when I go to play the synced files from my phone, only the right channel audio plays. If I have headphones on, only the right ear works...

Casual Listener

I've added a few mp3's from my local collection into Spotify to sync to my phone (Android, 4.2.2). The problem is, when I go to play the synced files from my phone, only the right channel audio plays...

brock_aholic

Casual Listener

5163 Views

2 replies

0 likes

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Streaming keeps stuttering/skipping in 3G

New user here. I love the android app, and it works great with WiFi or 4G (Sprint). But in 3G, it seems to skip/pause A LOT. I tried both "high" and "extreme" quality, and have turned on the buffering (whatever that setting is called). This doesn't s...

Casual Listener

New user here.  I love the android app, and it works great with WiFi or 4G (Sprint).  But in 3G, it seems to skip/pause A LOT.  I tried both "high" and "extreme" quality, and have turn...

Joe

Community Legend

1480 Views

1 replies

0 likes

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Solved!! When to expect High quality streaming with premium on Android devices??

Hello Spotify. Im soon going to upgrade my stereo in my Car to Parrot Asteroid Classic - Android based carstereo. My Idea was to then buy Spotify premium account (on Samsung Galaxy S4 Android 4.2.2) so i could stream radio stations from my phone to m...

Casual Listener

Hello Spotify.   Im soon going to upgrade my stereo in my Car to Parrot Asteroid Classic - Android based carstereo.   My Idea was to then buy Spotify premium account (on Samsung Gal...

Thakangbaby

Casual Listener

1133 Views

2 replies

0 likes

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Artist not found

Hey everyone, i use spotify both at home and at my smartphone...if i search for artic monkeys on desktop version of spotify the artist is found and im able to view his albums and songs. On mobile i just get songs from them but cant find the albums no...

Newbie

Hey everyone,   i use spotify both at home and at my smartphone...if i search for artic monkeys on desktop version of spotify the artist is found and im able to view his albums and songs. On...

Joe

Community Legend

1108 Views

1 replies

1 likes

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Spotify en el coche

Hola! Tengo Spotify Premium e intento conectar el móbil en el coche, con cable USB y /o con Bluetooth, pero no se escucha la música. Tengo un Samsung Galaxy Mini y un Nissan Qashqai. Si alguien sabe como puedo hacer para escuchar el Spotify en el coc...

Newbie

Hola! Tengo Spotify Premium e intento conectar el móbil en el coche, con cable USB y /o con Bluetooth, pero no se escucha la música. Tengo un Samsung Galaxy Mini y un Nissan Qashqai. Si alguien sabe ...

1332 Views

0 replies

0 likes

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Audio Skips on S3

Recently I've had many issues with song audio "Skipping" ( much like a scratched CD would sound). I have full 4G service and Spotify is the only app running on my phone so there should be no issues from a Hardware or Network angle. Also, other stream...

Casual Listener

Recently I've had many issues with song audio "Skipping" ( much like a scratched CD would sound).   I have full 4G service and Spotify is the only app running on my phone so there should be ...

BEmusic

Casual Listener

1250 Views

6 replies

0 likes

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  • 6 replies
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Spotify not working Xperia T jellybean

Have had xperia T for a few weeks now. Spotify (I'm a premium user) has been 'problematic' let's say since I got the new phone (had no probs on old phone). It starts itself when I boot up the phone (I can't work out how to stop this). More importantl...

Newbie

Have had xperia T for a few weeks now. Spotify (I'm a premium user) has been 'problematic' let's say since I got the new phone (had no probs on old phone). It starts itself when I boot up the phone (...

Joe

Community Legend

674 Views

1 replies

0 likes

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  • 1 replies
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Solved!! The track is not available

Hey I am having issues with 4 songs of a playlist on my phone. I recently added these songs to a playlist that I set on "download" all other songs were downloaded correctly and I can listen to them but the download just doesn't start for this 4 songs...

Newbie

Hey I am having issues with 4 songs of a playlist on my phone. I recently added these songs to a playlist that I set on "download" all other songs were downloaded correctly and I can listen to them b...

Joe

Community Legend

1216 Views

3 replies

0 likes

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uploading files from desktop that can be listened to on mobile

hi guys this subject has been exhaustively covered before (tens thousands views), i am not the first nor the last it seems... I seriously consider to shift all my playlists from spotify into a competitor's platform because they do it and spotify is n...

Newbie

hi guys   this subject has been exhaustively covered before (tens thousands views), i am not the first nor the last it seems...   I seriously consider to shift all my playlists from...

Joe

Community Legend

573 Views

1 replies

0 likes

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Won't resume properly

Having a problem with current android app version where when I pause playback, go into work, then try to resume later after work Spotify fails to reload properly. I end up with just the last playing track showing, but the forward/back buttons are gre...

Gig Goer

Having a problem with current android app version where when I pause playback, go into work, then try to resume later after work Spotify fails to reload properly. I end up with just the last playing ...

Joe

Community Legend

920 Views

1 replies

0 likes

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  • 1 replies
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I'm going on holiday and want to scrobble.

Hi there.Next week I'm going on holiday to Greece for two weeks (I live in the Netherlands). When I will be there I will listen to lots of music too, via my Spotify app on my Android device. The problem is, I won't have internet.. Yes I will have, bu...

Newbie

Hi there. Next week I'm going on holiday to Greece for two weeks (I live in the Netherlands). When I will be there I will listen to lots of music too, via my Spotify app on my Android device. The ...

Adam

Roadie

687 Views

2 replies

0 likes

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Accidentally hit Thumbs Down button

I accidentally hit Thumbs Down button and want to change that to Thumbs Up any way to change this? I can see post about this that is 1 year old, but no solution. So any news on this? /Lars

Newbie

I accidentally hit Thumbs Down button and want to change that to Thumbs Up any way to change this?   I can see post about this that is 1 year old, but no solution. So any news on this? &nb...

Joe

Community Legend

850 Views

1 replies

0 likes

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Playlist Folders Rendered Worthless Thanks to Flat DOWNLOADED Section

I've waited so long for playlist folders on Android, and now that they're finally here I unfortunately seem to have a fundamental problem with them. Here's an example to show what I mean. Say I want to listen to my playlist called Jer's Party Playlis...

Community Legend

I've waited so long for playlist folders on Android, and now that they're finally here I unfortunately seem to have a fundamental problem with them. Here's an example to show what I mean.   ...

Joe

Community Legend

3182 Views

12 replies

10 likes

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  • 12 replies
  • 10 likes

No "Available offline" tab

I have a Samsung galaxy s2, and I can´t listen to music in offline mode. I can´t even download the playlist to offline mode. According to all the other android phones nad internet sites there should be a "tab to press" that sais "available in offline...

Casual Listener

I have a Samsung galaxy s2, and I can´t listen to music in offline mode. I can´t even download the playlist to offline mode. According to all the other android phones nad internet sites there should ...

Joe

Community Legend

982 Views

5 replies

0 likes

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Audio Crackling Over Bluetooth

I play Spotify in my Ford Focus via bluetooth and I notice that the audio has minor crackling and popping in spots. I download the playlist software in 320 kbs. I don't notice the audio issue when streaming other apps like podcasts and I've tried usi...

Newbie

I play Spotify in my Ford Focus via bluetooth and I notice that the audio has minor crackling and popping in spots. I download the playlist software in 320 kbs. I don't notice the audio issue whe...

1466 Views

0 replies

1 likes

audio quality
bluetooth
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premium is not working on galaxy s3

I recently bought premium on my phone. It doesn't show that I have premium yet. How long does this take?!?! I even tried uninstalling, and installing it again. Please help

Newbie

I recently bought premium on my phone. It doesn't show that I have premium yet. How long does this take?!?! I even tried uninstalling, and installing it again. Please help

Peter__

Community Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes