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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857482 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857482 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21606 Views
  • 3 replies
  • 0 likes
  • 21606 Views
  • 3 replies
  • 0 likes

is it me or...

...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.

  • Regular
  • ...is there no skip button now to get to the next track or the ability to cycle through a track. I've never known an update that has totally taken away so,much functionality.
  • cinematique
  • Regular
  • 263 Views
  • 5 replies
  • 0 likes
  • 263 Views
  • 5 replies
  • 0 likes

I only use offline playlists on my phone, but still data usage.

I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the morning or the evening before. Yesterday I saw I w...

  • Casual Listener
  • I have a HTC One X and I use Spotify a lot. Every I travel about 3 hours with the train. And because I have only 1000 mb per month to use, I decided to use offline playlists I download on wifi in the...
  • Beyond_Life
  • Casual Listener
  • 393 Views
  • 2 replies
  • 0 likes
  • 393 Views
  • 2 replies
  • 0 likes

Playlist and local tracks

Hey, I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the playlist again?

  • Newbie
  • Hey,   I've got a LOT of music stored on my SD-card in my phone, and I made a playlist on my pc. Why doesn't Spotify Mobile just take the local files instead of downloading all files in the ...
  • licenced
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Solved!! Is there a way to revert to the previous version of the Android App?

the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device I hope that Spotify fixes this, but in the mean time, any way to revert to previous version?

  • Casual Listener
  •  the newest version has three flaws: no exit option; 2 no landscape mode; no capacity to play music on the device  I hope that Spotify fixes this, but in the mean time, any way ...
  • bradavon
  • Roadie
  • 5024 Views
  • 19 replies
  • 0 likes
  • 5024 Views
  • 19 replies
  • 0 likes

Solved!! How can I download sync tracks to my sd on new spotify app for andorid ICS

Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS.The previous method doesn´t work on the new app version.Thanks!!

  • Casual Listener
  • Hi, I don´t no how to sync music to the sd instead of the internal storage on my android ICS. The previous method doesn´t work on the new app version. Thanks!!
  • kinpin69
  • Casual Listener
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

I am SO annoyed!

I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route) We are talking about 5GB of songs. SO I do that and close down my phone to charge it. When I turn it on ( already on t...

  • Roadie
  • I spent all night downloading some songs onto my SD card so that I could listen to music on the train (signal is naff on the route)   We are talking about 5GB of songs. SO I do that and clos...
  • pcoventry76
  • Roadie
  • 287 Views
  • 2 replies
  • 0 likes
  • 287 Views
  • 2 replies
  • 0 likes

Solved!! I synced my android tablet, but my songs still won't play in regular or offline mode

im a subscriber, and i synced my andoid tablet to my spotify account on my laptop. on my tablet, they are shown as "downloaded" already, but when i click on a song, it says "the track is not available." under my devices tab, my starred playlist has a...

  • Casual Listener
  • im a subscriber, and i synced my andoid tablet to my spotify account on my laptop.   on my tablet, they are shown as "downloaded" already, but when i click on a song, it says "the track is n...
  • licenced
  • Community Legend
  • 1038 Views
  • 3 replies
  • 0 likes
  • 1038 Views
  • 3 replies
  • 0 likes

All tracks "not available" offline - premium user

I have had no access to offline music for a few days now, both on my computer and on my HTC. On my computer I can listen to tracks online, but that doesn't even work on my HTC (I can see all the "what's new", do searches etc, and all my playlists are...

  • Casual Listener
  • I have had no access to offline music for a few days now, both on my computer and on my HTC. On my computer I can listen to tracks online, but that doesn't even work on my HTC (I can see all the...
  • meahtenoha
  • Spotify
  • 2146 Views
  • 2 replies
  • 0 likes
  • 2146 Views
  • 2 replies
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Won't let me go online.

The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia Arc S) and select the go online button on the sett...

  • Newbie
  • The new Android won't go online at all. This is regardless of whether using WiFi or 3G, regardless of logging in using acount or Facebook. When I'm connected to WiFi on my phone (Sony Ericsson Xperia...
  • Christoffer
  • Community Legend
  • 772 Views
  • 1 replies
  • 0 likes
  • 772 Views
  • 1 replies
  • 0 likes

Won't load playlists

Hello! I've just formatted my SD card on my mobile device and updated to the new spotify software. But when i logon to the mobile device the playlists wont appear it just says loading

  • Regular
  • Hello! I've just formatted my SD card on my mobile device and updated to the new spotify software. But when i logon to the mobile device the playlists wont appear it just says loading 
  • licenced
  • Community Legend
  • 878 Views
  • 2 replies
  • 0 likes
  • 878 Views
  • 2 replies
  • 0 likes

Spotify on my HTC Thunderbolt

For the last week I've been unable to access my music on my mobile phone. I get the message, "Spotify is offline." I have a paid subscription and am listening to my music now online via my laptop, so what is going on that I cannot access the music vi...

  • Newbie
  • For the last week I've been unable to access my music on my mobile phone.  I get the message, "Spotify is offline."  I have a paid subscription and am listening to my music now online via m...
  • licenced
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

[Tablet] SD card collecting every bit I listen to and leaving it there.

Greetings. I have now tried two (!!) different tablets with the same problem- every single bit streamed (not downloaded, not synced, only streamed) is staying in my internal storage. My phone doesn´t have this problem at all, only the tablet. I canno...

  • Casual Listener
  • Greetings.   I have now tried two (!!) different tablets with the same problem- every single bit streamed (not downloaded, not synced, only streamed) is staying in my internal storage. My ph...
  • 226 Views
  • 0 replies
  • 0 likes
  • 226 Views
  • 0 replies
  • 0 likes

Inconsistent terms of Premium trial

It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium. When I acquired and ran the android app, it said I had only a 48-hour trial to enjoy listening on mobile, and I see on my de...

  • Casual Listener
  • It states on the mobile page (https://www.spotify.com/us/mobile/overview/) that listening is free, without requiring Premium.  When I acquired and ran the android app, it said I had only a 48-ho...
  • licenced
  • Community Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Solved!! If your offline, you can only listen to the playlists when you downloaded it..WHAT?!

Hey Guys.Please help me!My Offline-Mode on my android phone doesnt work. That sucks. A LOT!There comes always: Song isnt available. BUT WHY?! How can i download my playlist?It doesnt work. NOTHING WORKS! -.-Only when im online. PS: on my notebook, th...

  • Newbie
  • Hey Guys. Please help me! My Offline-Mode on my android phone doesnt work. That sucks. A LOT! There comes always:&...
  • Christoffer
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

All music is muted when transferred to SD card

Hello, I have to transfer my music from my phone USB to my SD card. The reason being is because there is no way on my phone I can set up Spotify to sync straight to my SD card, it's so annoying. As I do not have all the space on my USB card, I have t...

  • Newbie
  • Hello,   I have to transfer my music from my phone USB to my SD card. The reason being is because there is no way on my phone I can set up Spotify to sync straight to my SD card, it's so ann...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

LOL about your "app"

Why can't I seem to find the directory in which Spotify saves offline data? Why can't I manually change this directory? Why is synching such pain in the ass? I always have to look if it's not just stopped again and restart the download manually. Why ...

  • Visitor
  • Why can't I seem to find the directory in which Spotify saves offline data? Why can't I manually change this directory? Why is synching such pain in the ass? I always have to look if it's not jus...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Spotify not playing music on my Android!

I've used spotify for a good couple months for now and really enjoy using it. The only issue i have is that at times i can't play the music. My most recent issue and the one i want to talk about is that it doesn't even play music. I have it for my th...

  • Newbie
  • I've used spotify for a good couple months for now and really enjoy using it. The only issue i have is that at times i can't play the music. My most recent issue and the one i want to talk about is t...
  • MrCannonball
  • Newbie
  • 2967 Views
  • 1 replies
  • 0 likes
  • 2967 Views
  • 1 replies
  • 0 likes

Solved!! storage

Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm low on space. how can i free some up? i have the sp...

  • Newbie
  • Does the downloaded songs, or songs that have been synced to your phone when you star them...if you unstar them, do they free up storage space? I am about 94 percent completed but its telling me i'm ...
  • licenced
  • Community Legend
  • 631 Views
  • 2 replies
  • 0 likes
  • 631 Views
  • 2 replies
  • 0 likes

spotify crash on android

spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes

  • Newbie
  • spotify STOPPES or crashes idk , when i logg in to spotify the only thing that works is search i can't press playlist then the spotify crashes or stoppes
  • licenced
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes