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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

5443 Views

0 replies

7 likes

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SPOTIFY VOLUME SPIKE - WHEN USING BUILT IN EQ - PLEASE FIX URGENTLY!

Phone model: Samsung Galaxy Note 2OS: Android 4.1.2Spotify Version: 0.5.13.63 Hi there, I've been happily using Spotify for a few months now, no real problems to speak of. Recently however (possibly since the latest batch of updates) a nasty little b...

Casual Listener

Phone model: Samsung Galaxy Note 2 OS: Android 4.1.2 Spotify Version: 0.5.13.63   Hi there, I've been happily using Spotify for a few months now, no real problems to speak of.  Recently...

FerretNobleman

Newbie

25012 Views

80 replies

13 likes

eq
problem
spike
volume
  • 25012 Views
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Spotify URIs Linking To Local Files?

I have a local file on my phone (via the "Starred" playlist). However, if I try and open up the music file via a URI, the track is not found. Here is the URI: spotify:local:::WelcomeBack2:5 Is there anyway I can modify that link in order to have the ...

Newbie

I have a local file on my phone (via the "Starred" playlist). However, if I try and open up the music file via a URI, the track is not found.   Here is the URI:    spotify:local:::We...

548 Views

0 replies

0 likes

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spotifuggle premium on Samsung phone

I have had spotifuggle premium on my phone for a while now, and it has been working good until now. Because now it will not play any of my songs, it doesn't come any sound. But it says that it is playing. So I don't know what to do? And it is not my ...

Newbie

I have had spotifuggle premium on my phone for a while now, and it has been working good until now. Because now it will not play any of my songs, it doesn't come any sound. But it says that...

Peter__

Community Legend

278 Views

1 replies

0 likes

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Solved!! I still have 22gb free space on phone....

I figured maybe spotify had their own storage even though I have free space on my phone, so I did still unsync and delete other playlist to make room --- still to no avail. I don't know what's wrong but it's been over a month and in still paying ten ...

Casual Listener

I figured maybe spotify had their own storage even though I have free space on my phone, so I did still unsync and delete other playlist to make room --- still to no avail. I don't know what's wrong ...

AntNeedsHelp

Casual Listener

820 Views

4 replies

0 likes

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  • 4 replies
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Ford AppLink - Anroid

Any plans to bring the applink functionality to the Android version of Spotify?

Casual Listener

Any plans to bring the applink functionality to the Android version of Spotify?

dgratch

Casual Listener

1544 Views

4 replies

0 likes

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Playlist idea

I have two things that I would love to see on Spotify. 1: alphabetically order playlists. I have all my playlists as artists names and their albums within that playlist. I would be nice to have the playlists arranged in alphabetical order; or the opt...

Music Fan

I have two things that I would love to see on Spotify. 1: alphabetically order playlists. I have all my playlists as artists names and their albums within that playlist. I would be nice to have the p...

woodendharma

Music Fan

937 Views

2 replies

0 likes

Alaphabetical
Albums
Playlists
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Spotify App forgets what it was doing

I'm running the Spotify Android App on an HTC One X with Jellybean (4.1.1). When I go back to it after a brief period of inactivity (e.g. pause the music, go into the grocery store, do my shopping, go back to my car and open Spotify again), I find th...

Visitor

I'm running the Spotify Android App on an HTC One X with Jellybean (4.1.1). When I go back to it after a brief period of inactivity (e.g. pause the music, go into the grocery store, do my shopping, g...

Scott00

Regular

2354 Views

10 replies

3 likes

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  • 10 replies
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Why do I always have to re-download my playlist?

Why does spotify keep deleting my downloads? I constantly have to redownlo and its using up all my data. I'm ready to cancel my subscription and go back to rhapsody.

Newbie

Why does spotify keep deleting my downloads? I constantly have to redownlo and its using up all my data. I'm ready to cancel my subscription and go back to rhapsody.

CaptainCol

Newbie

34458 Views

43 replies

11 likes

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Solved!! Choose where to put the offline storage?

Hi I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but i really want a option that i can choose my self where to storage my spotify. If i have 10 GB on my mobile storage, and 16 MB...

Music Fan

Hi 🙂 I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but  i really want a option that i can choose my self where to storag...

Joe

Community Legend

1246 Views

5 replies

0 likes

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No internet connection

Hi, I've been running Spotify on my Atrix HD since I got the phone in early March. It's been working smoothly, playing my music without a hitch, that is, until I installed the latest update a couple weeks ago. When I logged in and tried downloading m...

Newbie

Hi, I've been running Spotify on my Atrix HD since I got the phone in early March.  It's been working smoothly, playing my music without a hitch, that is, until I installed the latest update a c...

brennen_herron

Music Fan

482 Views

2 replies

1 likes

  • 482 Views
  • 2 replies
  • 1 likes

From Free to Premium in the Android-phone (Samsung Galaxy SIII)

I bought a brand new Samsung Galaxy SIII two days ago.I went to Google & searched on how to get Spotify Premium on my monthly subscription/plan.I sent SPOTIFY to 4433 as I have Halebop as a net-provider.I then got a link as a reply which I clicked & ...

Visitor

I bought a brand new Samsung Galaxy SIII two days ago. I went to Google & searched on how to get Spotify Premium on my monthly subscription/plan. I sent SPOTIFY to 4433 as I have Halebop as a n...

licenced

Community Legend

742 Views

1 replies

0 likes

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List of songs on using "Radio" function

When, on my android device (Galaxy s3) using Spotify app, I active the "Radio" function, I can't see the already listen songs, I can see only the next songs. Why? Thanks

Regular

When, on my android device (Galaxy s3) using Spotify app, I active the "Radio" function, I can't see the already listen songs, I can see only the next songs.   Why?   Thanks

173 Views

0 replies

0 likes

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Solved!! Search function seems don't work correctly on Android

An example: on my device (Galaxy S3) using Spotify App I search: Video Kill the radio star. The results are all songs that are made by users, as Karaoke or similar, but is not present the true songs. The result show me these songs author (people that...

Regular

An example: on my device (Galaxy S3) using Spotify App I search:   Video Kill the radio star.   The results are all songs that are made by users, as Karaoke or similar, but is not prese...

Peter__

Community Legend

547 Views

3 replies

0 likes

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  • 3 replies
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Specific song

Hi When I search for a song and try it play it , it says Premium users can stream on demand. I am a premium user. It lets me listen to songs liked from radio offline but not the songs the specific song on search.

Casual Listener

Hi  When I search for a song and try it play it , it says Premium users can stream on demand. I am a premium user. It lets me listen to songs liked from radio offline but not the songs the spec...

meahtenoha

Spotify

253 Views

1 replies

0 likes

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  • 1 replies
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Remote from Android to Android

Hi, i have an old Android Tablet that is plugged in to my AV-Receiver. Now i want to remote control the Spotify-App on the Tablet with my Android-Phone. Is there a Solution for this Problem? Thank you,Simon

Casual Listener

Hi,   i have an old Android Tablet that is plugged in to my AV-Receiver. Now i want to remote control the Spotify-App on the Tablet with my Android-Phone.   Is there a Solution for this...

483 Views

0 replies

3 likes

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Solved!! Wrong/Damaged Songs

Hello, I have a problem with two songs.The first one is damaged, that's this one:Miroslav Skoro – Plati PiceThe second one is on the Windows Spotify Version in balkan language but when I download it on my Android device and listen to it in the app, t...

Newbie

Hello, I have a problem with two songs. The first one is damaged, that's this one: Miroslav Skoro – Plati Pice The second one is on the Windows Spotify Version in balkan language but when I do...

Taylor

Community Legend

358 Views

1 replies

0 likes

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  • 1 replies
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paid for premium, not working.

I have paid for spotify premium, but everything is saying that i am not a premium user and am unable to stream music, only radio. However, my account has been charged and there us no receipt on my account page. I have tried logging in and out, restar...

Newbie

I have paid for spotify premium, but everything is saying that i am not a premium user and am unable to stream music, only radio. However, my account has been charged and there us no receipt on my ac...

henrikwils

Roadie

338 Views

1 replies

0 likes

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Shuffle play of my playlists on my Android.

Hello, I've searched my phone settings as well as Spotify help menu but I have not been able to find an answer to my question. Could you tell me how to play my playlist on my android with the music playback in shuffle mode? Is there a such thing? If ...

Newbie

Hello,   I've searched my phone settings as well as Spotify help menu but I have not been able to find an answer to my question.  Could you tell me how to play my playlist on my android w...

Peter__

Community Legend

357 Views

1 replies

1 likes

  • 357 Views
  • 1 replies
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Spotify to android

Has anyone managed to install Spotify on the Archos 70 inter net tablet. Any Help would be appreciated. Thanks

Newbie

Has anyone managed to install Spotify on the Archos 70 inter net tablet. Any Help would be appreciated.   Thanks

Peter__

Community Legend

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes