Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have been having problems connecting to radio stations since my Razr M was upgraded to 4.1.2. on the verizon network. Please update software.
I have been having problems connecting to radio stations since my Razr M was upgraded to 4.1.2. on the verizon network. Please update software.
359 Views
0 replies
1 likes
I made a playlist and I want to sync it with my android device (nexus 4), but I can't. It says: "Only local files synced". What do I have to do?
I made a playlist and I want to sync it with my android device (nexus 4), but I can't. It says: "Only local files synced". What do I have to do?
Casual Listener
608 Views
3 replies
0 likes
I have a droid razr with a premium account. I twas using spotify without issue earlier this morning but when i relaunched the app it tries to make me re-login which won't work. This has happened before and was remedied by the normal troubleshooting a...
I have a droid razr with a premium account. I twas using spotify without issue earlier this morning but when i relaunched the app it tries to make me re-login which won't work. This has happened befo...
Not applicable
389 Views
1 replies
0 likes
HiI'm running out of free space and I'm wondering if Spotify will automatically start downloading stuff on memory card (which I'm about to buy) when there is such a need.
Hi I'm running out of free space and I'm wondering if Spotify will automatically start downloading stuff on memory card (which I'm about to buy) when there is such a need.
Not applicable
854 Views
7 replies
0 likes
I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Android tablet it says it can't download anymore, there's abou...
I read this on a Solutions page- "You can have up to 3,333 tracks from the Spotify streaming catalogue synced for offline use, on each of up to 3 computers/devices at any time." But on my Androi...
Regular
675 Views
2 replies
0 likes
I've been a premium member for 2 weeks, did so for the UL skips. Was fine until yesterday. Now each channel is limited skips and another problem is after song ends I am redirected to pick a channel. My settings are good and I also deleted and reinsta...
I've been a premium member for 2 weeks, did so for the UL skips. Was fine until yesterday. Now each channel is limited skips and another problem is after song ends I am redirected to pick a channel. ...
Community Legend
626 Views
1 replies
0 likes
So i just signed back up for spotify after about a year away.These problems seemed to be there when i left and are still here now. Wondering if there is any solutions.First is there a way to play my "stared" playlist without having to pick a song fir...
So i just signed back up for spotify after about a year away. These problems seemed to be there when i left and are still here now. Wondering if there is any solutions. First is there a way to play...
Music Fan
592 Views
5 replies
0 likes
Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phone, but when I turned it on again, the spotify probl...
Hi, I was wondering if someone could help me... Today suddenly spotify began to exploit when I opened it on my mobile phone (a Nexus S). I tried forcing the app to stop, and then I turned off my phon...
Newbie
10637 Views
13 replies
1 likes
DescriptionWhen I like a song it kicks me out of the radio saying "Sorry this radio station cannot be started please try another". If I go to my playlists I can see it created a second playlist called Liked From Radio with that one song in it.This ju...
Description When I like a song it kicks me out of the radio saying "Sorry this radio station cannot be started please try another". If I go to my playlists I can see it created a second playlist cal...
Casual Listener
524 Views
2 replies
0 likes
I keep getting logged out on my galaxy s2 ,it logs me in for about 5 to 10 seconds then logs me out again ive tryed reinstalling the app and resetting my password .having the same problem on my galaxy tab allso but still works fine on my pc
I keep getting logged out on my galaxy s2 ,it logs me in for about 5 to 10 seconds then logs me out again ive tryed reinstalling the app and resetting my password . having the same problem on my gal...
Community Legend
622 Views
1 replies
0 likes
Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my android... is there a work-around so I can get my local files on t...
Hey there, I am in college and we use enterprise encryption... even though that both of my PC and andorid (Sony Xperia Ion) are connected to the same wifi, my pc client won't "see" my ...
Community Legend
2492 Views
6 replies
0 likes
Can anybody help me out here? So I'm a premium member for spotify and regularly use it for my andriod device(Verizon Razor). Yesterday it was working just fine. I've had absolutely no problems playing spotify up until today, which is very strange to ...
Can anybody help me out here? So I'm a premium member for spotify and regularly use it for my andriod device(Verizon Razor). Yesterday it was working just fine. I've had absolutely no problems playin...
Casual Listener
607 Views
2 replies
0 likes
This is so frustrating, I don't know if you all are working on the program or not but I have NOT been able to use my Spotify application due to the fact that it will not detect my WiFi. It is not my WiFi's fault, all other applications detect it. It ...
This is so frustrating, I don't know if you all are working on the program or not but I have NOT been able to use my Spotify application due to the fact that it will not detect my WiFi. It is not my ...
Not applicable
22993 Views
13 replies
0 likes
Hi, I cannot log-in to Spotify on my Droid through Facebook. I use the same username and password for Facebook and type it in manually to the app. No successs. I have uninstalled, shut phone off, restarted, reinstalled on 3 different occasions. Clear...
Hi, I cannot log-in to Spotify on my Droid through Facebook. I use the same username and password for Facebook and type it in manually to the app. No successs. I h...
Community Legend
580 Views
4 replies
0 likes
When reoder my playlists in spotify on the pc it wont reoder on my phone. This is rather annoying. I used mog for a time and my playlist stayed synced across all my devices. I was hoping i could find a fi here before i decided to move back to mog.
When reoder my playlists in spotify on the pc it wont reoder on my phone. This is rather annoying. I used mog for a time and my playlist stayed synced across all my devices. I was hoping i could find...
Music Fan
357 Views
1 replies
0 likes
Is this a specific limitation to the S3? I don't see a checkbox to enable this. I use a 3rd party launcher but I have always used the stock lock screen. Lock screen controls would be super awesome.
Is this a specific limitation to the S3? I don't see a checkbox to enable this. I use a 3rd party launcher but I have always used the stock lock screen. Lock screen controls would be s...
Regular
771 Views
2 replies
0 likes
Hi, I've been using Spotify since October with smaller issues during. Since the new version of the app came out, I've had a problem with downloading playlists to my phone. My phone keeps deleting or partially deleting the playlists. I have one playli...
Hi, I've been using Spotify since October with smaller issues during. Since the new version of the app came out, I've had a problem with downloading playlists to my phone. My phone keeps del...
247 Views
0 replies
0 likes
DescriptionWhen listening to a music on radio, playback and screen will lock up after liking a song.Buttons work to an extent; you can pause playback/skip to next song, but playback will not resume. What are the steps you took to get to the error/iss...
Description When listening to a music on radio, playback and screen will lock up after liking a song. Buttons work to an extent; you can pause playback/skip to next song, but playback will not resu...
Newbie
2271 Views
7 replies
3 likes
Hi,Just got the new HTC One and I have my blue tooth attached and recognized by the SUV i just purchased.Unfortunately, I came from an iphone which thru blue tooth always showed me the song name that was playing.Now with the HTC One the bluetooth con...
Hi, Just got the new HTC One and I have my blue tooth attached and recognized by the SUV i just purchased. Unfortunately, I came from an iphone which thru blue tooth always showed me the song name ...
321 Views
0 replies
0 likes
nothing come when search on chris de brugh? Just weeks ago it still came up? Im useing smartphone samsung galaxy 3 and taplel samsung note 10.1 der is no problems finding chris de brugh on the desktop software?
nothing come when search on chris de brugh? Just weeks ago it still came up? Im useing smartphone samsung galaxy 3 and taplel samsung note 10.1 der is no p...
Music Fan
761 Views
3 replies
0 likes
