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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374739 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

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Spotify Not Logging In

pretty irritated that i cant seem to find any help with a service i pay for every month!! I have uninstalled and reinstalled 3 times and no luck. SOptify gets to the log in page, i enter everything and it just sits and spins its wheels. will not log ...

Newbie

pretty irritated that i cant seem to find any help with a service i pay for every month!!  I have uninstalled and reinstalled 3 times and no luck.  SOptify gets to the log in page, i enter ...

Joe

Community Legend

578 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Mobile download in an international country

Hello. I have a uk spotify premium subscription but recently while in Dubai my phone broke and i got a temporary replacement phone (sony xperia). I tried downloading spotify it's not avalible via tha app store because I'm not in an approved country o...

Casual Listener

Hello. I have a uk spotify premium subscription but recently while in Dubai my phone broke and i got a temporary replacement phone (sony xperia).   I tried downloading spotify it's not avali...

Joe

Community Legend

1095 Views

3 replies

0 likes

  • 1095 Views
  • 3 replies
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Make it Stop

Nook HD / Android Is there any way to close the app altogether (without shutting the tablet down)?

Casual Listener

Nook HD / Android Is there any way to close the app altogether (without shutting the tablet down)?

Joe

Community Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Solved!! Clean Master causing disappearing downloaded tracks

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks.Will give this a whirl and remove my cache remover c...

Regular

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks. ...

CTownDawgs

Music Fan

5995 Views

3 replies

1 likes

Android
clean master
disappearing tracks
  • 5995 Views
  • 3 replies
  • 1 likes

Spotify Windows Phone

I have a Premium account and used it extensively on my Samsung Android phone in Seoul, Korea. I recently lost that phone and got a new Sangsung Android phone and I don't know how to get Spotify on it. I already have two mobile devices connected to my...

Casual Listener

I have a Premium account and used it extensively on my Samsung Android phone in Seoul, Korea. I recently lost that phone and got a new Sangsung Android phone and I don't know how to get Spotify on it...

Joe

Community Legend

926 Views

4 replies

0 likes

  • 926 Views
  • 4 replies
  • 0 likes

Playlist empty each day

Hi, I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's empty. The only way I can play a song each morning is to enable...

Regular

Hi,   I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's e...

IcedInsanity

Casual Listener

1676 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

HTC Desire not syncing

Thanks Adam. My device (HTC Desire) will now only sync if set 'on-line'. As soon as you change it to 'off-line' it stops syncing.....and I have a feeling that even if I leave it to completely sync whilst 'on-line'; the tracks won't be available as so...

Regular

Thanks Adam.   My device (HTC Desire) will now only sync if set 'on-line'.  As soon as you change it to 'off-line' it stops syncing.....and I have a feeling that even if I leave it to c...

Robbie

Spotify Legend

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes

Spotify op Android toestel streamen in auto (blue&me in combinatie met BOSE hifi)

Hopelijk kan iemand me helpen. Ik ben vorige week overgestapt van mn Iphone 4 naar een Android toestel (en eerlijk is eerlijk, toestel bevalt heel goed ) . Ik loop echter tegen 1 groot probleem aan. In mn auto heb ik een Blue&Me navigatie met BOSE hi...

Newbie

Hopelijk kan iemand me helpen. Ik ben vorige week overgestapt van mn Iphone 4 naar een Android toestel (en eerlijk is eerlijk, toestel bevalt heel goed 🙂 ) . Ik loop echter tegen 1 groot probleem aa...

1024 Views

0 replies

0 likes

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Spotify is lagging/ making popping noises on my new android phone

Hi, i just got a samsung galaxy s4. When using the spotify app, the audio is popping and lagging very much, so it is impossible to enjoy music. Most of the time, it is just random popping noises or small millisecond pauses. This happens with streamin...

Music Fan

Hi, i just got a samsung galaxy s4. When using the spotify app, the audio is popping and lagging very much, so it is impossible to enjoy music. Most of the time, it is just random popping noises or s...

KjartanTh

Music Fan

1204 Views

2 replies

0 likes

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Device de-synchronised because of 3 devices limit

Hello, I several times experiences having all my playlist de-synchronise from my smartphone at the start of my trip back home. The last time I saw a message about synchronising on more than 3 devices. I am aware that one premium subscription allows m...

Music Fan

Hello,   I several times experiences having all my playlist de-synchronise from my smartphone at the start of my trip back home. The last time I saw a message about synchronising on more than ...

Joe

Community Legend

2555 Views

5 replies

0 likes

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  • 5 replies
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Spotify no funciona / Spotify doesn't work

Mi aplicacion de spotify ha dejado de funcionar con la última actualizacion. Tengo una cuenta premium para spotify en el movil (Samsung Galaxy Ace) y ya que pago el servicio me gustaria poder disfrutar de él. My spotify application has stopped workin...

Newbie

Mi aplicacion de spotify ha dejado de funcionar con la última actualizacion. Tengo una cuenta premium para spotify en el movil (Samsung Galaxy Ace) y ya que pago el servicio me gustaria poder disfrut...

Joe

Community Legend

1362 Views

3 replies

1 likes

  • 1362 Views
  • 3 replies
  • 1 likes

turning off the 3D-effect

Hi, i would like to use the new equalizer, but I am not able to turn off the 3D-Effect on my Motorola Razr with ICS 4.0.4. When I turn on the equalizer it looks like this: I do not know a way to activate the bar for the 3D-Effekt. Can any one help me...

Casual Listener

Hi,   i would like to use the new equalizer, but I am not able to turn off the 3D-Effect on my Motorola Razr with ICS 4.0.4. When I turn on the equalizer it looks like this:   ...

Chrester

Regular

4234 Views

5 replies

0 likes

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  • 5 replies
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Syncing Local FIles

I have a few questions concerning syncing local files. Since Led Zeppelin aren't available on Spotify, I've included them in my local files on my computer. But since I also want to be able to listen to them on my phone (a Samsung Galaxy SIII), I trie...

Music Fan

I have a few questions concerning syncing local files. Since Led Zeppelin aren't available on Spotify, I've included them in my local files on my computer. But since I also want to be able to listen ...

Peter__

Community Legend

743 Views

1 replies

0 likes

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  • 1 replies
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Android 4.2.2 lockscreen player some times goes away

Well as the title says, it happens some times that the lockscreen player on my Samsubg Galaxy s4 disapares when i play music It would be nice if somene could fix this Also i can only get it to work under swipe lock..not any other lockscreen options.

Music Fan

Well as the title says, it happens some times that the lockscreen player on my Samsubg Galaxy s4 disapares when i play music 😕 It would be nice if somene could fix this 🙂 Also i can only get i...

797 Views

0 replies

0 likes

  • 797 Views
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Metadata Support for Bluetooth Enabled Head Unit (automotive)

Hello, I did a forum search and my problem has been posted a few times before. However, it doesn't appear as though the problem has been resolved. I'm using Spotify on a Galaxy S3 running Android 4.1.2 stock. My car has a JVC KDX50BT (Bluetooth enabl...

Newbie

Hello,   I did a forum search and my problem has been posted a few times before.  However, it doesn't appear as though the  problem has been resolved.   I'm using Spotify ...

ciquitone

Regular

3416 Views

2 replies

2 likes

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  • 2 likes

Solved!! Installing Spotify on a 2nd Android device. Play says 'already installed'

I have an Android phone (Nexus One) with Spotify installed. I am now trying to install on a new Android tablet but PlayStore says already installed. Can someone help me with this pls?

Regular

I have an Android phone (Nexus One) with Spotify installed.   I am now trying to install on a new Android tablet but PlayStore says already installed.   Can someone help me with thi...

Joe

Community Legend

2443 Views

3 replies

0 likes

  • 2443 Views
  • 3 replies
  • 0 likes

help with offline mode abroad in turkey

So I'm sitting at the Istanbul airport waiting for my transferring plane to Thailand when Spotify on my Samsung device says that my license offline has now expired, even tough I've got a good 6 months of premium on my subscription status, and have ju...

Newbie

So I'm sitting at the Istanbul airport waiting for my transferring plane to Thailand when Spotify on my Samsung device says that my license offline has now expired, even tough I've got a good 6 month...

Joe

Community Legend

2282 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! [Android] Troubleshooting Spotify

Having trouble with Spotify on your Android device? Here’s a step-by-step guide to help get things working again. What to try first Try a soft reset (reboot the device). If that doesn’t help, try a clean reinstall. Be sure to locate and remove any Sp...

Spotify Legend

Having trouble with Spotify on your Android device? Here’s a step-by-step guide to help get things working again.   What to try first   Try a soft reset (reboot the device). If ...

Adam

Roadie

605630 Views

3 replies

40 likes

  • 605630 Views
  • 3 replies
  • 40 likes

Locally synced files only play right channel audio

I've added a few mp3's from my local collection into Spotify to sync to my phone (Android, 4.2.2). The problem is, when I go to play the synced files from my phone, only the right channel audio plays. If I have headphones on, only the right ear works...

Casual Listener

I've added a few mp3's from my local collection into Spotify to sync to my phone (Android, 4.2.2). The problem is, when I go to play the synced files from my phone, only the right channel audio plays...

brock_aholic

Casual Listener

5115 Views

2 replies

0 likes

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  • 2 replies
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Streaming keeps stuttering/skipping in 3G

New user here. I love the android app, and it works great with WiFi or 4G (Sprint). But in 3G, it seems to skip/pause A LOT. I tried both "high" and "extreme" quality, and have turned on the buffering (whatever that setting is called). This doesn't s...

Casual Listener

New user here.  I love the android app, and it works great with WiFi or 4G (Sprint).  But in 3G, it seems to skip/pause A LOT.  I tried both "high" and "extreme" quality, and have turn...

Joe

Community Legend

1471 Views

1 replies

0 likes

  • 1471 Views
  • 1 replies
  • 0 likes