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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20356 Views
  • 3 replies
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  • 20356 Views
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Syncing incredibly slow on retail and preview releases, HTC desire on Orange UK.

Pretty simple.. Over wifi, the speeds are catastrophic. Three minutes for the first track, and the others are trailing along. In the last week and a half I've not once completed the sync for my 423 track playlist. It has only been reset twice (once i...

  • Newbie
  • Pretty simple.. Over wifi, the speeds are catastrophic. Three minutes for the first track, and the others are trailing along. In the last week and a half I've not once completed the sync for my 423 t...
  • licenced
  • Community Legend
  • 216 Views
  • 1 replies
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  • 216 Views
  • 1 replies
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Spotify app + Facebook

Hey. Everytime i login to my spotify app, it activates my deactivated Facebook page. This is really annoying, what do I do?? // Jenn

  • Newbie
  • Hey. Everytime i login to my spotify app, it activates my deactivated Facebook page. This is really annoying, what do I do?? // Jenn
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  • 269 Views
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  • 269 Views
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Slow offline sync on Beta App - Galaxy Nexus

Hi, I'm experiencing really really slow sync speeds with my Galaxy Nexus. Interestingly, my iPad's sync speeds are a lot better. Anyone else getting the same experience?

  • Newbie
  • Hi,   I'm experiencing really really slow sync speeds with my Galaxy Nexus.     Interestingly, my iPad's sync speeds are a lot better.   Anyone else getting the same experie...
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Solved!! Android beta

So far I love the minimalistic new gui!Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then another without crashing. Or close out of the app and goto a...

  • Regular
  • So far I love the minimalistic new gui! Unfortunately I'm on a skyrocket with the leak ics rom. Spotify plays audio perfect and I can access almost every tab. But I can't access one tab then anoth...
  • licenced
  • Community Legend
  • 4024 Views
  • 6 replies
  • 0 likes
  • 4024 Views
  • 6 replies
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Spotify does not work in my Samsung SII mobile

it used to work, but recently when I launch Spotify on my mobile it simply closes after 2-3 seconds. i have uninstalled and installed it again, but the problem is still there. Any advice?

  • Newbie
  • it used to work, but recently when I launch Spotify on my mobile it simply closes after 2-3 seconds. i have uninstalled and installed it again, but the problem is still there. Any advice?
  • licenced
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  • 356 Views
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  • 356 Views
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Solved!! When will playlist folders become available on Android?

Hello, I love Spotify and I use it a lot. Althogh there are no sorting or searching options YET to sort by artist/album or to search for a specific artist or playlist (at least on the ipod) - which I find difficult to understand as sorting and search...

  • Roadie
  • Hello,   I love Spotify and I use it a lot.   Althogh there are no sorting or searching options YET to sort by artist/album or to search for a specific artist or playlist (at least on t...
  • user-removed
  • Not applicable
  • 976 Views
  • 19 replies
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  • 976 Views
  • 19 replies
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A way to sync Androidphones without WiFi ?

Hello!I'm looking for a way to sync my Spotify offline playlists with my android phone. But since i dont have WiFi at my house i can't use that way.I'm looking for an alternative via USB. Thanks!

  • Newbie
  • Hello! I'm looking for a way to sync my Spotify offline playlists with my android phone. But since i dont have WiFi at my house i can't use that way. I'm looking for an alternative via USB. &n...
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  • 1046 Views
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  • 1046 Views
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Backs out to playlist level when switching views from horizontal or vertical

Not sure if this happens on other phones or not, but this is a problem I have seen on Droid. If I have the app open, and I have the phone open to the physical keyboard and I'm looking at it in a horizontal view, if I close the keyboard and switch to ...

  • Music Fan
  • Not sure if this happens on other phones or not, but this is a problem I have seen on Droid.  If I have the app open, and I have the phone open to the physical keyboard and I'm looking at it in ...
  • rodmur
  • Music Fan
  • 202 Views
  • 2 replies
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  • 202 Views
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Solved!! Share current playing song

Another feature I would like to see on Spotify for Android. There are times I would actually like to share the current playing song. It would be nice if there was some button on the current song screen, you know the window that you can flip up with a...

  • Music Fan
  • Another feature I would like to see on Spotify for Android. There are times I would actually like to share the current playing song.  It would be nice if there was some button on the current son...
  • rodmur
  • Music Fan
  • 3132 Views
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  • 3132 Views
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Spotify stops playing all of a sudden

Hi, I am using Spotify on my Samsung Glaxy. Today, I was using it and had my Bluetooth headset connected for the first time. I noticed, that it quite often stopped playing. "Luckily", I had catlog running and so I've got a logcat log. Please see min....

  • Newbie
  • Hi,   I am using Spotify on my Samsung Glaxy. Today, I was using it and had my Bluetooth headset connected for the first time. I noticed, that it quite often stopped playing.   "Luck...
  • licenced
  • Community Legend
  • 6248 Views
  • 8 replies
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  • 6248 Views
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Chicken and the Egg

I'm having a problem with my offline sync. I can get all the songs synced on my phone, but when I don't have an internet connection and/or force the ap into offline mode, I am not able to access Spotify because I am prompted to enter my logon informa...

  • Newbie
  • I'm having a problem with my offline sync. I can get all the songs synced on my phone, but when I don't have an internet connection and/or force the ap into offline mode, I am not able to access Spot...
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  • 235 Views
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Save state after restart

I noticed that on iPhone, the spotify app seems to remember, pretty much always the last song I played. But not on Android, when I quit the app, and the OS eventually reaps the application, Spotify will forget where it was in my playlist. It would be...

  • Music Fan
  • I noticed that on iPhone, the spotify app seems to remember, pretty much always the last song I played. But not on Android, when I quit the app, and the OS eventually reaps the application, Spotify w...
  • miljbee
  • Music Fan
  • 371 Views
  • 2 replies
  • 1 likes
  • 371 Views
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Spotify keeps desyncing my playlist!

Spotify keeps desyncing my playlist saying that i have synced with more than 3 devices, but i havent. what to do? thanks for replies.

  • Casual Listener
  • Spotify keeps desyncing my playlist saying that i have synced with more than 3 devices, but i havent.   what to do?   thanks for replies.
  • licenced
  • Community Legend
  • 647 Views
  • 3 replies
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  • 647 Views
  • 3 replies
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Samsung Tab 2 7.0 Android 4.0 Crashed instantly and always offline modus..

Does anyobne have spotify on the new Tab 2 7.0 with andoird 4.0?. It is always AGAIN in offline modus and crashes all the time. I used both versions again terrible. Please help...Need music for holiday..:D.

  • Roadie
  • Does anyobne have spotify on the new Tab 2 7.0 with andoird 4.0?.   It is always AGAIN in offline modus and crashes all the time.   I used both versions again terrible.    P...
  • plsderksen
  • Roadie
  • 655 Views
  • 11 replies
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  • 655 Views
  • 11 replies
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Spotify stays in Offline Mode on my Android LG G2X when connected to 4G

Exactly as the topic title says, Spotify stays in Offline Mode on my LG G2X. I even made sure the toggle switch was set to on in the settings to sync over data. It did this in the original Android app and now the preview app. I would love to know if ...

  • Casual Listener
  • Exactly as the topic title says, Spotify stays in Offline Mode on my LG G2X. I even made sure the toggle switch was set to on in the settings to sync over data. It did this in the original Android ap...
  • David
  • Spotify Legend
  • 468 Views
  • 1 replies
  • 1 likes
  • 468 Views
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Solved!! I'm a really pissed off customer.

I'm JVGO, and spotify sucks. How long is it going to take your developers to solve the offline problems we android tablet users are facing. Why are you snubbing us spotify, why? You release iOS updates like every other week but neglect android users ...

  • Newbie
  • I'm JVGO, and spotify sucks. How long is it going to take your developers to solve the offline problems we android tablet users are facing. Why are you snubbing us spotify, why? You release iOS updat...
  • user-removed
  • Not applicable
  • 1150 Views
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  • 1150 Views
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Solved!! Get an empty info box when trying to listen to a tune

I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?

  • Newbie
  • I had my app working until two days ago. Now, every time I select a tune I get an empty Info dialog box with the only option to click OK. Then nothing happens and no music starts. Any suggestions?
  • licenced
  • Community Legend
  • 2008 Views
  • 30 replies
  • 1 likes
  • 2008 Views
  • 30 replies
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Spotify app won't open on my Droid 2 Global

I have a droid 2 global running android version 2.3.4. I have downloaded the spotify app, but everytime I try to open it, the phone does the animation of opening an application, but then goes right back to the previous screen (i.e. the home screen, a...

  • Newbie
  • I have a droid 2 global running android version 2.3.4. I have downloaded the spotify app, but everytime I try to open it, the phone does the animation of opening an application, but then goes right b...
  • licenced
  • Community Legend
  • 922 Views
  • 1 replies
  • 0 likes
  • 922 Views
  • 1 replies
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Samsung Galaxy Europa compatibility

Hello, When I try to open spotify on my Galaxy Europa, the app opens and then instantly closes. I don't even see the spotify interface. Does anyone know what the issue is. I'm a premium member and rely on the service working. Many thanks

  • Casual Listener
  • Hello,   When I try to open spotify on my Galaxy Europa, the app opens and then instantly closes. I don't even see the spotify interface. Does anyone know what the issue is. I'm a premium memb...
  • licenced
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
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Spotify on mobile for free?

Hello,I use spotify on mobile and i have a free account. I put Spotify on my mobile phone and tablet and it works verry well. I can use the mobile app, but is it a trail? And where i can find when i must to pay for it?It's a amazing app but to bad yo...

  • Newbie
  • Hello, I use spotify on mobile and i have a free account. I put Spotify on my mobile phone and tablet and it works verry well.  I can use the mobile app, but is it a trail? And where i c...
  • user-removed
  • Not applicable
  • 610 Views
  • 1 replies
  • 0 likes
  • 610 Views
  • 1 replies
  • 0 likes