Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110360 Views

26 replies

3 likes

  • 110360 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222270 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222270 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578917 Views

79 replies

3 likes

  • 578917 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476900 Views

577 replies

40 likes

Account
Free
  • 476900 Views
  • 577 replies
  • 40 likes

Solved!! android app can be used by a spotify free account?

I have seen a Artikel on the Spotifyside that I can use the android app with a free account, but with ads. I come from germany and it doesnt work why? If it will comes later when would release this update?

Visitor

I have seen a Artikel on the Spotifyside that I can use the android app with a free account, but with ads. I come from germany and it doesnt work why? If it will comes later when would release th...

Peter__

Community Legend

768 Views

1 replies

0 likes

  • 768 Views
  • 1 replies
  • 0 likes

I have paid but I keep being directed to the trial version? all my data has been wiped!

I can no longer access any music as it keeps directing me to purchase the premium version? I subscribed to spotify over a month ago and the payments have been taken from my account?

Visitor

I can no longer access any music as it keeps directing me to purchase the premium version? I subscribed to spotify over a month ago and the payments have been taken from my account?

Joe

Community Legend

1088 Views

5 replies

0 likes

  • 1088 Views
  • 5 replies
  • 0 likes

I lost my phone!!

Hi! I lost my phone, and it had spotify premium on it. I'm worried that someone is using it, can I turn off spotify on that phone? How do I do that? And when i get a new phone, will all the musics that I had be available? Can I listen to my music on ...

Newbie

Hi! I lost my phone, and it had spotify premium on it. I'm worried that someone is using it, can I turn off spotify on that phone? How do I do that? And when i get a new phone, will all the musics ...

Joe

Community Legend

1391 Views

1 replies

1 likes

  • 1391 Views
  • 1 replies
  • 1 likes

Still missing Discover....

Hi, My friend and I both have Galaxy S III's (mine on AT&T his on T-Mobile). When he opens the app on his phone, the Discover tab is available to him to use. However, when I open the app on my phone, I still have the What's New tab--which also fails ...

Casual Listener

Hi,   My friend and I both have Galaxy S III's (mine on AT&T his on T-Mobile). When he opens the app on his phone, the Discover tab is available to him to use. However, when I open the a...

Joe

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Error: "Track is unavailable" for two of my songs, even when NOT grayed out

Hi there, My issue is that two of the songs I have recently downloaded (Parachutes and Airplanes by David Archuleta and On My Own by Ashes Remain) show up as downloaded, with the green arrow just like all my other songs. However, when I try to play t...

Casual Listener

Hi there,   My issue is that two of the songs I have recently downloaded (Parachutes and Airplanes by David Archuleta and On My Own by Ashes Remain) show up as downloaded, with the green arr...

Peter__

Community Legend

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

wont download on usb internet conection.

my htc one s wont download playlist when a use usb conection to my broadband. why? i cant play music either. but i can download the app frome google play and surf normal.

Casual Listener

my htc one s wont download playlist when a use usb conection to my broadband. why?  i cant play music either. but i can download the app frome google play and surf normal.

Tik

Casual Listener

824 Views

3 replies

0 likes

  • 824 Views
  • 3 replies
  • 0 likes

Autoplay playlists links.

This one is driving me mad. Spotify on Android does not autoplay playlist if opened through link. It will just open the playlist. Is there anything I can do to workaround this?

Newbie

This one is driving me mad. Spotify on Android does not autoplay playlist if opened through link. It will just open the playlist.    Is there anything I can do to workaround this?

Peter__

Community Legend

1399 Views

1 replies

0 likes

  • 1399 Views
  • 1 replies
  • 0 likes

Solved!! Am I supposed to have the Discover tab on android yet?

Hi all, Tried searching for this but i haven't managed to find a clear answer. I have an HTC One on android 4.2.2 (official rom). My Spotify App is fully up-to-date. Should I have a Discover tab or not? Because I don't at present. I really miss it fr...

Music Fan

Hi all,   Tried searching for this but i haven't managed to find a clear answer. I have an HTC One on android 4.2.2 (official rom). My Spotify App is fully up-to-date. Should I have a Discov...

Taylor

Community Legend

1076 Views

1 replies

0 likes

  • 1076 Views
  • 1 replies
  • 0 likes

[Android] HTC incredible S

My premium dissapeared when i change phone. maximum 10 days ago. what to do?

Newbie

My premium dissapeared when i change phone. maximum 10 days ago. what to do?

neo-x

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

New Album: Tamar Braxton "Love & War" : Will it be up instantly ?

PLEASE HELP! It's number 2 in R&B Itunes charts right now! It comes out September 3rd. Will it be out @ Midnight or afternoon ? Or what. I really need it instantly ... i hope so? Someone help!! It's a very popular pre-order. The Album via Itunes --> ...

Newbie

PLEASE HELP!   It's number 2 in R&B Itunes charts right now! It comes out September 3rd. Will it be out @ Midnight or afternoon ? Or what. I really need it instantly ... i hope so? Som...

Peter__

Community Legend

974 Views

1 replies

0 likes

new album
newbie
  • 974 Views
  • 1 replies
  • 0 likes

Support for Samsung Galaxy S3 mini ??

Hey there, I just bought a new samsung galaxy SIII mini. On the app store (location: Germany), i can´t find the spotify app. Any suggestions? thx

Newbie

Hey there,   I just bought a new samsung galaxy SIII mini. On the app store (location: Germany), i can´t find the spotify app. Any suggestions? thx

Liam

Community Legend

4745 Views

2 replies

0 likes

  • 4745 Views
  • 2 replies
  • 0 likes

Still cant find Spotifys own toplist 123 on my S3

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List123 just like on my PC so i couldt listen to top 100 or whatever it is. But on this version i cant find that. Is there something im ...

Regular

So i got Samsung Galaxy S3 and i think i got newest spotify version. But on my old phone i could find Spotify Top List123 just like on my PC so i couldt listen to top 100 or whatever it is.   ...

Jimster

Casual Listener

1983 Views

3 replies

0 likes

  • 1983 Views
  • 3 replies
  • 0 likes

What happened to top lists after the new update?

I can't find the top list. I don't know if I am just blind or if it got removed! Help!

Newbie

I can't find the top list.  I don't know if I am just blind or if it got removed! Help!

Jimster

Casual Listener

12535 Views

11 replies

3 likes

  • 12535 Views
  • 11 replies
  • 3 likes

can't log in on my android phone

I use facebook to log in. I logged out on my phone the other day. Now whenever I select "log in with facebook," it takes me to the fb app, successfully logs me in there, and then tries to bring me back to spotify. But instead, I end up on a browser p...

Casual Listener

I use facebook to log in. I logged out on my phone the other day. Now whenever I select "log in with facebook," it takes me to the fb app, successfully logs me in there, and then tries to bring me ba...

user-removed

Not applicable

2068 Views

5 replies

0 likes

  • 2068 Views
  • 5 replies
  • 0 likes

Can't figure out how to turn off radio station

can anyone tell me how to shut off spotify..? i use droid/verizon thx

Visitor

can anyone tell me how to shut off spotify..? i use droid/verizon thx

user-removed

Not applicable

1961 Views

1 replies

0 likes

  • 1961 Views
  • 1 replies
  • 0 likes

Solved!! new

Okay so I need help. I still want to listen to MY playlist on spotify. But the free trial is over and I dont know how to get what ever it is on my phone to listen to spotify anymore. HELP

Casual Listener

Okay so I need help. I still want to listen to MY playlist on spotify. But the free trial is over and I dont know how to get what ever it is on my phone to listen to spotify anymore. HELP

Ty-

Casual Listener

867 Views

2 replies

0 likes

  • 867 Views
  • 2 replies
  • 0 likes

Spotify doesn't start up on my tablet

When I click on Spotify I get a black box saying:"Sorry, Spotify has stopped". What do I do? I don't know how to fix this! Thanks for any help you can give me! tara

Newbie

When I click on Spotify I get a black box saying:"Sorry, Spotify has stopped". What do I do? I don't know how to fix this! Thanks for any help you can give me! tara

Joe

Community Legend

525 Views

1 replies

0 likes

  • 525 Views
  • 1 replies
  • 0 likes

Account doesn't work anymore on phone

Hello,I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the android phone. When I log in, I can not listen to music, my p...

Casual Listener

Hello, I hope somebody can help. For about a year now I have a premium account. This account is used on an android phone, an iPad, an iPhone and a desktop. But it has stopped working on the andr...

keaschonewille

Casual Listener

1035 Views

4 replies

0 likes

  • 1035 Views
  • 4 replies
  • 0 likes

high data usage although in offline mode

Hi,Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. Anyone know what's the cause of it?

Regular

Hi, Im experiencing a high data usage of spotify although im always in offline mode. Every day 1-7 MB which totals to 70mb for this month. Thats quite much when you are on a 200mb data plan. A...

Joe

Community Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Solved!! Problem with syncing (Android/Nexus 4)

Hi Just got bought Premium by my swedish operator Telia but I can't download or sync anyhting. When I had iPhone 4S it worked perfectly, but now it doesn't work with my Nexus 4. Can someone please help me? Because I really want to keep Spotify and no...

Visitor

Hi   Just got bought Premium by my swedish operator Telia but I can't download or sync anyhting. 😞 When I had iPhone 4S it worked perfectly, but now it doesn't work with my Nexus 4. Can som...

Joe

Community Legend

1538 Views

7 replies

0 likes

  • 1538 Views
  • 7 replies
  • 0 likes