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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify premium deletes downloaded playlists

Hi - ever since I have updated the app on my S1, Spotify keeps deleting downloaded playlists. The playlists may stay for a day, or until I restart either my phone or the app, but then will disappear. I have even tried deleting all cached files and re...

Casual Listener

Hi - ever since I have updated the app on my S1, Spotify keeps deleting downloaded playlists. The playlists may stay for a day, or until I restart either my phone or the app, but then will disappear....

Peter__

Community Legend

869 Views

7 replies

2 likes

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Local mp3s synced from desktop will not work on android mobile

I've been a spotify premium customer for ~2 years, but this problem has only recently begun. I'm quite a bit irritated since it's a recent occurence. I'm extremely busy and it's more than a little annoying to have to waste time attempting to figure o...

Casual Listener

I've been a spotify premium customer for ~2 years, but this problem has only recently begun. I'm quite a bit irritated since it's a recent occurence. I'm extremely busy and it's more than a little an...

WarpCow

Casual Listener

889 Views

6 replies

1 likes

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Every few songs the playback pauses and I get a message that says 'the track is not available'

It actually does not pause mid song ... it usually waits until a song is over and then just stops before the next song plays. I am a premium member. Everytime this happens I have to go into the Spotify app on my phone and after a few seconds the next...

Newbie

It actually does not pause mid song ... it usually waits until a song is over and then just stops before the next song plays.  I am a premium member.  Everytime this happens I have to go in...

Joe

Community Legend

668 Views

4 replies

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Possible solution to Desktop not syncing Local Files to Android Device

Peter suggested to change the SSID on your router and to turn off 802.11n mode (so it's only B and/or G). I just did this after trying everything else I could think of (and what other people suggested) and it worked flawlessly! MacBook Pro running 10...

Casual Listener

Peter suggested to change the SSID on your router and to turn off 802.11n mode (so it's only B and/or G).  I just did this after trying everything else I could think of (and what other peop...

jmaneto

Regular

846 Views

5 replies

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Playlist issues

Hi. Newbie here....installed Spotify on my PC with no issues. Imported all my tracks and playlists from Itunes--works like a charm. I then downloaded the Android mobile app and logged in. I'm on a 48 hr. premium trial, which as I understand it means ...

Newbie

Hi.  Newbie here....installed Spotify on my PC with no issues.  Imported all my tracks and playlists from Itunes--works like a charm.  I then downloaded the Android mobile app and logg...

289 Views

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Can't Login at Galaxy S2

Hi today I went to the gym and Spotify didn't worked at my Handy, but it still works on my PC. I reinstalled the App, changed password but it still doesn't works always shown "wrong username/wrong password" I login via facebook any help?

Casual Listener

Hi today I went to the gym and Spotify didn't worked at my Handy, but it still works on my PC. I reinstalled the App, changed password but it still doesn't works always shown "wrong username/wrong pa...

Noxplode

Casual Listener

379 Views

1 replies

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Cant login spotify on Samsung galaxy s3.. via facebook

yesterday spotify was working fine on my phone, but today when i woke up, i had to relog in... so i pressed log in with facebook on my android, and it said logging in.... and showed my playlist for about 2 seconds, then went to another screen that sa...

Newbie

yesterday spotify was working fine on my phone, but today when i woke up, i had to relog in... so i pressed log in with facebook on my android, and it said logging in.... and showed my playlist for a...

ostrowj

Newbie

1096 Views

5 replies

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Nexus 7 - stops playing after it sleeps

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall - wifi set to always on etc... The app works fine on my GS3 with no issues. Other streaming apps run fin...

Casual Listener

I've noticed folks have had this issue on their Nexus 7s. Is there a fix yet? I've tried all of the suggestions, complete uninstall and reinstall -  wifi set to always on etc... The app works fi...

knartfokker

Casual Listener

483 Views

2 replies

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Solved!! trial trouble for android phone

when i got my Huawei android phone, i installed the spotify app, it gave me 10 day free trial, this was like 2 months ago, well today i upgraded my account to premium trial, and i will continue to pay for it when the trial runs out. but my phone didn...

Casual Listener

when i got my Huawei android phone, i installed the spotify app, it gave me 10 day free trial, this was like 2 months ago, well today i upgraded my account to premium trial, and i will continue to pa...

Rseyda4

Casual Listener

580 Views

2 replies

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Solved!! Won't login on Samsung Galaxy S III

Hey I had the "No internet connection available" problem, so I tried to solve it by reinstalling Spotify. Well, I did that, but now it won't let me login. I've tried to reboot, force stop the app, changing internet settings, nothing works. Any help? ...

Casual Listener

Hey   I had the "No internet connection available" problem, so I tried to solve it by reinstalling Spotify. Well, I did that, but now it won't let me login. I've tried to reboot, force sto...

lukasskywalker

Casual Listener

829 Views

5 replies

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Connecting on a Kindle Fire HD

First of all, I can't believe there's no phone number for tech support. WTF? As for my actual problem: I am paying $10 a month for Spotify Premium and mostly what I'm paying for is access on my mobile device, which is a Kindle Fire HD. But it doesn't...

Regular

First of all, I can't believe there's no phone number for tech support. WTF?   As for my actual problem: I am paying $10 a month for Spotify Premium and mostly what I'm paying for is access ...

anbv

Newbie

3408 Views

6 replies

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Playlist shows as "loading"

Hi I've just started using Spotify on my android version 2.3.3, annoyingly the one playlist that i really want to listen to won't load. I've tried deleting and reinstalling the app, and clearing the cache. I though maybe it's because there are a lot ...

Casual Listener

Hi   I've just started using Spotify on my android version 2.3.3, annoyingly the one playlist that i really want to listen to won't load. I've tried deleting and reinstalling the app, and clea...

Joe

Community Legend

389 Views

1 replies

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Solved!! Deselecting Playlists to Sync

I accidentally clicked the "Sync All Playlists" to my phone. When I then clicked the Sync Manually option, ALL of my playlists, including every iTunes playlist on my PC, remained checked, and Spotify is trying to download 45,000 songs to my phone. I ...

Casual Listener

I accidentally clicked the "Sync All Playlists" to my phone. When I then clicked the Sync Manually option, ALL of my playlists, including every iTunes playlist on my PC, remained checked, and Spotify...

avh

Casual Listener

2035 Views

2 replies

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Spotify Android App missing playlist

Hi All, Just picked up an HTC One today and downloaded Spotify. It does not seem to have all of my playlists on the app. Not sure if this is because it takes some time or because something is wrong with the app. Any pointers? Thanks,SA

Casual Listener

Hi All,   Just picked up an HTC One today and downloaded Spotify. It does not seem to have all of my playlists on the app. Not sure if this is because it takes some time or because something i...

user-removed

Not applicable

406 Views

2 replies

0 likes

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Installing Spotify app on an Android device w/o Google Play

Apparently, even though I have an Android device, I can't install the Spotify app. From what I've been able to gather, you have to get it from Google Play. I can't access Google Play because my device didn't come with it pre-loaded. Is there a way to...

Casual Listener

Apparently, even though I have an Android device, I can't install the Spotify app.  From what I've been able to gather, you have to get it from Google Play.  I can't access Google Play beca...

Nightgaunt

Casual Listener

1767 Views

2 replies

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Spotify Keeps Deleting My Downloaded Playlists

Hi, I've been a Spotify premium user for a long time now, and recently, I've been having issues on my mobile device. I have an HTC EVO 4G LTE on the Sprint network, with a custom MeanBean ROM installed. I can download my playlists just fine, but rand...

Casual Listener

Hi,    I've been a Spotify premium user for a long time now, and recently, I've been having issues on my mobile device. I have an HTC EVO 4G LTE on the Sprint network, with a custom Mea...

uoakari

Casual Listener

940 Views

2 replies

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Radio error

A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when: - Trying to start a station based on a playlist - Disliking a song (li...

Newbie

A few days ago the radio started malfuctioning. I either get the endless spinning circle or a message that says "Sorry, this radio station could not be started". This occurs when:   - Trying...

HatfieldScarlet

Gig Goer

2604 Views

7 replies

3 likes

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Play an launch

Can spotify play an luanch? its annoying haveing to choose music right off the bat. It should just start playing your last playlist.This way i can have a 3rd party program launch spotify when my bluetooth connects.This is pretty common feature.

Music Fan

Can spotify play an luanch? its annoying haveing to choose music right off the bat. It should just start playing your last playlist. This way i can have a 3rd party program launch spotify when my bl...

Taylor

Community Legend

470 Views

1 replies

3 likes

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Not loading radio stations and not maintaining connection with them since 4.1.2 update

I have been having problems connecting to radio stations since my Razr M was upgraded to 4.1.2. on the verizon network. Please update software.

Visitor

I have been having problems connecting to radio stations since my Razr M was upgraded to 4.1.2. on the verizon network.  Please update software.

358 Views

0 replies

1 likes

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Solved!! Android only local files synced

I made a playlist and I want to sync it with my android device (nexus 4), but I can't. It says: "Only local files synced". What do I have to do?

Casual Listener

I made a playlist and I want to sync it with my android device (nexus 4), but I can't. It says: "Only local files synced". What do I have to do?

fergc

Casual Listener

607 Views

3 replies

0 likes

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