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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Rarezzz

Visitor

384354 Views

543 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7930 Views

0 replies

7 likes

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Local file not playable

Added some Ephixia songs I just bought to my Spotify-list. Plays fine on my laptop, and most of the songs plays fine on my Android too. The problem is that one of the songs is not playable on my phone. It's just greyed out and sais "Track not availab...

Casual Listener

Added some Ephixia songs I just bought to my Spotify-list. Plays fine on my laptop, and most of the songs plays fine on my Android too.   The problem is that one of the songs is not playable...

kalran

Casual Listener

570 Views

2 replies

0 likes

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Solved!! Can't enter last.fm details

Hi there, signed up for spotify premium again the other day. It's been some time since I used the android app and it's come one hell of a way. One thing I was excited to use was last.fm scrobbling. Only when I go to enter my Last.fm credentials, I ta...

Casual Listener

Hi there, signed up for spotify premium again the other day. It's been some time since I used the android app and it's come one hell of a way. One thing I was excited to use was last.fm scrobbling. ...

josdaw

Casual Listener

898 Views

2 replies

1 likes

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Local files

I have a Samsung galaxy s3 and I have a lot of songs in the local library on my phone that I can't find on spotify. So I was wondering how can I sync the songs in the local library in my phone to the spotify on my phone

Newbie

I have a Samsung galaxy s3 and I have a lot of songs in the local library on my phone that I can't find on spotify. So I was wondering how can I sync the songs in the local library in my phone to the...

Joe

Community Legend

423 Views

1 replies

0 likes

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Android Offline Desync Observations.

Let this thread be used to post only observations of desyncing offline playlists in the following format:Device:Android version:Spotify version:Observations: If more information is needed, I or a moderater can revise this post. My information is as f...

Regular

Let this thread be used to post only observations of desyncing offline playlists in the following format: Device: Android version: Spotify version: Observations: If more information...

Waldo_von_Zude

Regular

906 Views

3 replies

0 likes

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Offline Track Error

Problem:I have ripped a CD album to my laptop hard drive (Oasis - Stop The Clocks). The tracks appear in my local files as shown below: When I make a playlist and sync with my Galaxy S3 for offline play, I get this:I don't want 'Oasis For Piano'. I w...

Music Fan

Problem: I have ripped a CD album to my laptop hard drive (Oasis - Stop The Clocks). The tracks appear in my local files as shown below:   When I make a playlist and sync with my Ga...

Joe

Community Legend

557 Views

1 replies

0 likes

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Stop without having to log out?

Is there a way to stop the application without having to log completely out of the app? I have to click on the Log Out option to get the application to stop. I wish I didn't have to log out every time just to get the app to stop.

Casual Listener

Is there a way to stop the application without having to log completely out of the app?  I have to click on the Log Out option to get the application to stop.  I wish I didn't have to log o...

Joe

Community Legend

2422 Views

2 replies

1 likes

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On Andriod can you Sort on Date Added?

In the desktop version I can sort on Date Added but I can't see to do that on the Mobile App. Is there a way to do this or is this a feature that is on the list?

Casual Listener

In the desktop version I can sort on Date Added but I can't see to do that on the Mobile App.  Is there a way to do this or is this a feature that is on the list?

Taylor

Community Legend

766 Views

1 replies

0 likes

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S3 not appearing under devices

My spotify app and deskop (Mac) app used to work fine. This morning, I switched on the app and all my playlists were missing and a random album playlist appeared, one that I'd never seen or heard before. The playlists were all gone from my desktop cl...

Casual Listener

My spotify app and deskop (Mac) app used to work fine. This morning, I switched on the app and all my playlists were missing and a random album playlist appeared, one that I'd never seen or heard bef...

Joe

Community Legend

1461 Views

5 replies

0 likes

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Spotify is selective on which local files to sync with my smartphone...

Hi, I am having trouble with syncing my playlist - which exists entirely out of local files- with my smartphone. I have succesfully synced 340 out of 343 songs, but it somehow refuses to sync 3 songs. If anyone knows help for this problem, please... ...

Newbie

Hi,   I am having trouble with syncing my playlist - which exists entirely out of local files- with my smartphone. I have succesfully synced 340 out of 343 songs, but it somehow refuses to...

Joe

Community Legend

530 Views

1 replies

0 likes

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Having trouble with Spotify in my car

Hello all, I have a 2012 Prius C and I just purchased the Galaxy S4 the other day. Whenever I try to listen to Spotify in my car, it only wants to play my Google Play app (for which I only have one song in). Sometimes Spotify works, but it's not cons...

Casual Listener

Hello all, I have a 2012 Prius C and I just purchased the Galaxy S4 the other day. Whenever I try to listen to Spotify in my car, it only wants to play my Google Play app (for which I only have one...

pve

Casual Listener

853 Views

2 replies

0 likes

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Solved!! Force MP3 Playlist Sync

I have Spotify on my Windows PC and Android phone. At the minute, I create MP3 playlists from my local library of MP3s on my PC, then sync these playlists using Spotify from PC to phone. To get it to sync a new or updated MP3 playlist, I have to clos...

Music Fan

I have Spotify on my Windows PC and Android phone.  At the minute, I create MP3 playlists from my local library of MP3s on my PC, then sync these playlists using Spotify from PC to phone.  ...

huddie

Music Fan

5041 Views

8 replies

1 likes

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Deactivated facebook, can't log into spotify, help.

Spotify and facebook are synced. I am no longer using facebook or intend to. Seems the only way to log into spotify is by activating my facebook which I do not want. Is there anyway to change my email or password from the account I have now?

Newbie

Spotify and facebook are synced. I am no longer using facebook or intend to. Seems the only way to log into spotify is by activating my facebook which I do not want. Is there anyway to change my emai...

Joe

Community Legend

595 Views

1 replies

0 likes

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Solved!! Playlists stay pending

Spotify won't sync some of my playlists anymore. This behaviour popped up a few eeks ago. Not matter what I do (I've reset my device, reinstalled spotify everything) the same playlists just won't sync. On the desktop client they stay pending and on t...

Music Fan

Spotify won't sync some of my playlists anymore. This behaviour popped up a few eeks ago. Not matter what I do (I've reset my device, reinstalled spotify everything) the same playlists just won't syn...

One33Seven

Music Fan

1001 Views

1 replies

0 likes

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Spotify Not Logging In

pretty irritated that i cant seem to find any help with a service i pay for every month!! I have uninstalled and reinstalled 3 times and no luck. SOptify gets to the log in page, i enter everything and it just sits and spins its wheels. will not log ...

Newbie

pretty irritated that i cant seem to find any help with a service i pay for every month!!  I have uninstalled and reinstalled 3 times and no luck.  SOptify gets to the log in page, i enter ...

Joe

Community Legend

591 Views

1 replies

0 likes

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Solved!! Spotify Mobile download in an international country

Hello. I have a uk spotify premium subscription but recently while in Dubai my phone broke and i got a temporary replacement phone (sony xperia). I tried downloading spotify it's not avalible via tha app store because I'm not in an approved country o...

Casual Listener

Hello. I have a uk spotify premium subscription but recently while in Dubai my phone broke and i got a temporary replacement phone (sony xperia).   I tried downloading spotify it's not avali...

Joe

Community Legend

1100 Views

3 replies

0 likes

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Make it Stop

Nook HD / Android Is there any way to close the app altogether (without shutting the tablet down)?

Casual Listener

Nook HD / Android Is there any way to close the app altogether (without shutting the tablet down)?

Joe

Community Legend

569 Views

1 replies

0 likes

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Solved!! Clean Master causing disappearing downloaded tracks

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks.Will give this a whirl and remove my cache remover c...

Regular

OK, so after trying the troubleshooting on here I didn't find a solution, but it seems that clean Master is removing or causing a problem with spotify DESPITE asking it to keep my downloaded tracks. ...

CTownDawgs

Music Fan

6021 Views

3 replies

1 likes

Android
clean master
disappearing tracks
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Spotify Windows Phone

I have a Premium account and used it extensively on my Samsung Android phone in Seoul, Korea. I recently lost that phone and got a new Sangsung Android phone and I don't know how to get Spotify on it. I already have two mobile devices connected to my...

Casual Listener

I have a Premium account and used it extensively on my Samsung Android phone in Seoul, Korea. I recently lost that phone and got a new Sangsung Android phone and I don't know how to get Spotify on it...

Joe

Community Legend

944 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlist empty each day

Hi, I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's empty. The only way I can play a song each morning is to enable...

Regular

Hi,   I seem to have a weird issue I would like to sort. On my Android (Galaxy S2 with Jelly Bean, spotify version 0.6.5.183) - each day I come to play a song in one of my playlists - it's e...

IcedInsanity

Casual Listener

1739 Views

13 replies

0 likes

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HTC Desire not syncing

Thanks Adam. My device (HTC Desire) will now only sync if set 'on-line'. As soon as you change it to 'off-line' it stops syncing.....and I have a feeling that even if I leave it to completely sync whilst 'on-line'; the tracks won't be available as so...

Regular

Thanks Adam.   My device (HTC Desire) will now only sync if set 'on-line'.  As soon as you change it to 'off-line' it stops syncing.....and I have a feeling that even if I leave it to c...

Robbie

Spotify Legend

749 Views

1 replies

0 likes

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  • 1 replies
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