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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114335 Views

26 replies

4 likes

  • 114335 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229852 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229852 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588853 Views

79 replies

3 likes

  • 588853 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484097 Views

580 replies

42 likes

Account
Free
  • 484097 Views
  • 580 replies
  • 42 likes

Spotify says I have synced offline playlists to more than three devices, due to SD card?

So I synced 3600+ songs to my cell phone which took forever. It worked a few days then I got the message that I had synced to more than three devices although there's only ONE mobile device ever used for offline playlists. Now I cannot access the off...

Casual Listener

So I synced 3600+ songs to my cell phone which took forever. It worked a few days then I got the message that I had synced to more than three devices although there's only ONE mobile device ever used...

Joe

Community Legend

787 Views

4 replies

0 likes

  • 787 Views
  • 4 replies
  • 0 likes

move offline storage

Hi, So I want to change the storage location of the offline music on my Samsung Galaxy Ace 2. I have the 0.6.6.270 version of Spotify. I've read some topics about changing the location, but I can't seem to work it out. I also can't find the menu butt...

Newbie

Hi,   So I want to change the storage location of the offline music on my Samsung Galaxy Ace 2. I have the 0.6.6.270 version of Spotify. I've read some topics about changing the location, bu...

Joe

Community Legend

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Radio frequently repeats songs AND can't close app on Android

When listening to the radio feature, I use the thumbs up to customize the station. For the last 2 weeks, any time I like a song, it ends up going on repeat. In addition, Spotify doesn't seem to be remembering the songs I've already liked (ie, a song ...

Newbie

When listening to the radio feature, I use the thumbs up to customize the station. For the last 2 weeks, any time I like a song, it ends up going on repeat. In addition, Spotify doesn't seem to be re...

Joe

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

spotify Virus through Profile?

I have a huge problem that is really making me desperate: On all different computers I use (at home, at work in the office and in the conference room) and on my mobile phone spotify is not working anymore. On the computers I can't even open it. I tri...

Newbie

I have a huge problem that is really making me desperate:   On all different computers I use (at home, at work in the office and in the conference room) and on my mobile phone spotify is not...

MichaelJerzak

Composer

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Can't add songs from radio to a playlist

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently. .

Casual Listener

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently.      &nbsp...

moarmusic

Newbie

2691 Views

9 replies

1 likes

  • 2691 Views
  • 9 replies
  • 1 likes

Editing Playlists in Android Tablets?

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official reply. Thanks, James

Casual Listener

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official rep...

blotner

Casual Listener

745 Views

2 replies

0 likes

  • 745 Views
  • 2 replies
  • 0 likes

Download playlist to internal storage?

Hi everyoneI was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Newbie

Hi everyone I was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Joe

Community Legend

1535 Views

2 replies

0 likes

  • 1535 Views
  • 2 replies
  • 0 likes

all tracks are greyed out

Looks ok in playlist but when chosing album Songs are greyed out.

Newbie

Looks ok in playlist but when chosing album Songs are greyed out.

pcoventry76

Roadie

5332 Views

9 replies

0 likes

  • 5332 Views
  • 9 replies
  • 0 likes

must wifi or mobile data be on to listen to spotify?

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs to phone but makes no difference. Thanks

Casual Listener

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs ...

pcoventry76

Roadie

1102 Views

2 replies

0 likes

  • 1102 Views
  • 2 replies
  • 0 likes

ANDROID TABLET COMPATABILITY

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??

Regular

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??  

Peter__

Community Legend

1137 Views

4 replies

0 likes

  • 1137 Views
  • 4 replies
  • 0 likes

Missing followers/following feature

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Newbie

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Joe

Community Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

No Local Files from my desktop will sync to my Galaxy S3

Hey Team My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "which I've done" then be on the same wifi network "I AM" then ...

Casual Listener

Hey Team  My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "whi...

Joe

Community Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Feedback request: Marking/highlighting/starring starred songs

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or something so I know they are starred when scrolling thr...

Casual Listener

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or some...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

No Internet Connection preventing playing downloaded playlist

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection. So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play them etc. Great. If I am on the tube or on a flight and decide I...

Regular

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection.   So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play th...

airchie

Regular

2609 Views

6 replies

0 likes

  • 2609 Views
  • 6 replies
  • 0 likes

Friends list on android app

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that, I can't share songs with someone I have recently ...

Casual Listener

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that...

1174 Views

0 replies

4 likes

  • 1174 Views
  • 0 replies
  • 4 likes

android friends list doesn't match mac desktop following list

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. i don't have facebook connected and have simply found ...

Casual Listener

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. &...

beibneken

Casual Listener

1392 Views

8 replies

0 likes

  • 1392 Views
  • 8 replies
  • 0 likes

How do I add a friend on the new Android app

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone. Thanks.

Regular

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone.   Thanks.

beibneken

Casual Listener

6127 Views

2 replies

2 likes

  • 6127 Views
  • 2 replies
  • 2 likes

Tracks begin to play then stop with message "Track not available"

Hi All! Sorry if this has been answered in another topic. My search skills may not be up to snuff. I have a premium account and all my info is up to date, no missed payments, etc. So I've run into a bunch of songs on my playlists which begin to play ...

Casual Listener

Hi All!   Sorry if this has been answered in another topic. My search skills may not be up to snuff.    I have a premium account and all my info is up to date, no missed paymen...

asurinach

Casual Listener

926 Views

6 replies

0 likes

  • 926 Views
  • 6 replies
  • 0 likes

Galaxy s4 air gesture working with spotify?

Hi, I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible?

Newbie

Hi,   I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible? &...

Joe

Community Legend

826 Views

1 replies

0 likes

  • 826 Views
  • 1 replies
  • 0 likes

Syncing error message - too many tracks offline

I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?

Roadie

I've just received this error message - too many tracks to sync, beyond the limit. The limit is published as 3,333. I only have 2107 synced. How do I address this?

Adam

Roadie

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes