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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117954 Views

27 replies

4 likes

  • 117954 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237357 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237357 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598109 Views

79 replies

3 likes

  • 598109 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490716 Views

581 replies

42 likes

Account
Free
  • 490716 Views
  • 581 replies
  • 42 likes

Spotify radio - track stops playing in Android app

A track will suddenly stop playing when in radio mode on the Android app. several tracks will play no problem then it will suddenly stop mid-track. The console shows the pause button active, as it would be if it is still playing, but playback is stop...

Visitor

A track will suddenly stop playing when in radio mode on the Android app. several tracks will play no problem then it will suddenly stop mid-track. The console shows the pause button active, as it wo...

ldstrohl

Newbie

2449 Views

7 replies

4 likes

  • 2449 Views
  • 7 replies
  • 4 likes

Havent got all my Playlists on my mobile phone!

Hey Com, i got premium yesterday and downloaded just the app for my mobile phone (HTC One S). But here I got a Problem: I have 8 out of my 10 playlists! But where are the other two?! I need help! Dehd.

Casual Listener

Hey Com,   i got premium yesterday and downloaded just the app for my mobile phone (HTC One S). But here I got a Problem: I have 8 out of my 10 playlists! But where are the other two?! ...

Peter__

Community Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Solved!! System notifications on Kindle Fire HD

I just started using Spotify on KIndle Fire HD. While Spotify was playing, the device made an audible notification sound when an email arrived despite "Mute All Notifications" being enabled. Has anyone encountered it? Do you know how to fix it? I kno...

Roadie

I just started using Spotify on KIndle Fire HD. While Spotify was playing, the device made an audible notification sound when an email arrived despite "Mute All Notifications" being enabled. Has anyo...

miskidomleka

Roadie

5221 Views

2 replies

0 likes

  • 5221 Views
  • 2 replies
  • 0 likes

keine internetverbindung / no Internetconnection; But i have connection to the internet very well

Hey all, I hope anybody can help me out in my problem. I pay for the premium-account, and can not use what I pay. When I'm on the 3G net, it is possible to use downloaded songs. I can not listen to radios, listen online songs or use other online fiut...

Newbie

Hey all,   I hope anybody can help me out in my problem. I pay for the premium-account, and can not use what I pay. When I'm on the 3G net, it is possible to use downloaded ...

lennardnimschik

Newbie

803 Views

1 replies

1 likes

  • 803 Views
  • 1 replies
  • 1 likes

Got a new SD card, now Spotify committed suicide.

Alright, so I've had Spotify for a few months now. Using a pretty crappy Verizion Lucid phone with a small 2GB micro SD for Spotify. I have a 640 song playlist that I listen to every day and barely fit on the card. Earlier today I accidently deleted ...

Newbie

Alright, so I've had Spotify for a few months now. Using a pretty crappy Verizion Lucid phone with a small 2GB micro SD for Spotify. I have a 640 song playlist that I listen to every day and barely f...

Joe

Community Legend

600 Views

1 replies

0 likes

  • 600 Views
  • 1 replies
  • 0 likes

Solved!! Will Spotify play music without an SD card?

I removed my SD card from my Galaxy Note II and I have come to find out that i can't play anything on the Spotify app. I get the below error message. "We found no place to store our data, please check that you have a working SD card and free space" I...

Regular

I removed my SD card from my Galaxy Note II and I have come to find out that i can't play anything on the Spotify app. I get the below error message.    "We found no place to store our ...

user-removed

Not applicable

5743 Views

3 replies

0 likes

  • 5743 Views
  • 3 replies
  • 0 likes

Mac OK, Android Not

I have 501 tracks on my iPod which transferred pretty easily to my Mac Air. However, on my Samsung S4 out of the 501 tracks maybe 30 are showing as available. The other 470 are grayed out and when I click on one it say's "The track is not available"....

Newbie

I have 501 tracks on my iPod which transferred pretty easily to my Mac Air.  However, on my Samsung S4 out of the 501 tracks maybe 30 are showing as available.  The other 470 are grayed out...

Peter__

Community Legend

902 Views

2 replies

0 likes

  • 902 Views
  • 2 replies
  • 0 likes

My Offline playlist cant load while offline.(SGS3)

My offline playlist cant load if i start spotify without any data connection but once i go online for a couple of seconds it can load and i can go offline again with my hold list working. The last played song before i quit spotify the last time alway...

Casual Listener

My offline playlist cant load if i start spotify without any data connection but once i go online for a couple of seconds it can load and i can go offline again with my hold list working. The last pl...

xyrcncp

Regular

1352 Views

3 replies

0 likes

Offline playlists unavailable
sgs3
  • 1352 Views
  • 3 replies
  • 0 likes

Where are the Followers and Following lists on my Android App?

Paid for premium account so I can listen to artists in the "Following" list that I've accrued on my desktop. DL'ed the app on my Galaxy Nexus and synced to my premium account only to find that those lists are MISSING!!! @#O@*!!! There is a "Friends" ...

Regular

Paid for premium account so I can listen to artists in the "Following" list that I've accrued on my desktop.  DL'ed the app on my Galaxy Nexus and synced to my premium account only to find that ...

Joe

Community Legend

9433 Views

8 replies

0 likes

  • 9433 Views
  • 8 replies
  • 0 likes

I don't have the problem it's saying it's having

I have an Android tablet, not the phone. Two days ago all the sudden the screen froze when I was skipping songs and then spotify stopped working and now it has a big problem, it said 'Downloaded playlists will play here' and then under playlists it s...

Regular

I have an Android tablet, not the phone. Two days ago all the sudden the screen froze when I was skipping songs and then spotify stopped working and now it has a big problem, it said 'Downloaded play...

Joe

Community Legend

890 Views

2 replies

0 likes

  • 890 Views
  • 2 replies
  • 0 likes

Change the Android widget so that it tells Android that Spotify is the current AVRCP app

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message* [Spotify Ideas](http://community.spotify.com/t5/Spotify-Ideas/Change-the-Android-widget-so-that-it-tel...

Regular

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message * [Spotify Ideas](http://community.spotify.com/...

Marco

Community Legend

1652 Views

1 replies

0 likes

  • 1652 Views
  • 1 replies
  • 0 likes

download directory???

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Casual Listener

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Joe

Community Legend

5582 Views

1 replies

0 likes

  • 5582 Views
  • 1 replies
  • 0 likes

Expanded Notifications: How to enable?

Hallo community,I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed.When Spotify is running i the Background i normally have the buttons backwards, pause and foreward. Also the titelcove...

Casual Listener

Hallo community, I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed. When Spotify is running i the Background i normally have th...

mayday2708

Casual Listener

1295 Views

3 replies

0 likes

  • 1295 Views
  • 3 replies
  • 0 likes

Solved!! Choose where to put the offline storage?

Hi I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but i really want a option that i can choose my self where to storage my spotify. If i have 10 GB on my mobile storage, and 16 MB...

Music Fan

Hi 🙂 I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but  i really want a option that i can choose my self where to storag...

Joe

Community Legend

1825 Views

5 replies

0 likes

  • 1825 Views
  • 5 replies
  • 0 likes

Solved!! Spotify doesn't work on Samsung Galaxy SIII

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.. So far Spotify app worked great with my Samsung Ga...

Casual Listener

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.....

Joe

Community Legend

1113 Views

3 replies

0 likes

  • 1113 Views
  • 3 replies
  • 0 likes

Can't download spotify app from appstore

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet! I really love spotify and I use it all the time o...

Newbie

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet...

Joe

Community Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Spotify WiFi Sync Stuck on Pending

Hi all, When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for the issue.

Newbie

Hi all,   When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for...

Joe

Community Legend

4784 Views

1 replies

0 likes

  • 4784 Views
  • 1 replies
  • 0 likes

Spotify sees no empty space on phone

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexus S, Android 4.1.2, rooted) I got the message that ...

Casual Listener

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexu...

NicolasM

Casual Listener

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

Solved!! Album art color is washed out

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue? Here are some screenshots:

Regular

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue?   Here are some screenshots: ...

Rorey

Spotify

7846 Views

25 replies

0 likes

  • 7846 Views
  • 25 replies
  • 0 likes

Not syncing

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscription.

Newbie

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscri...

Peter__

Community Legend

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes