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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110351 Views

26 replies

3 likes

  • 110351 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222244 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222244 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578873 Views

79 replies

3 likes

  • 578873 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476876 Views

577 replies

40 likes

Account
Free
  • 476876 Views
  • 577 replies
  • 40 likes

Renewal on holiday in not supported country after payment failure

I am on holidays in Central America (Nicaragua, Costa Rica and Panama) for 6 weeks. MasterCard used for payment got blocked for payment. Payments for Spotify Premium were blocked. Contacted bank, credit card is reactived and all payments should be no...

Newbie

I am on holidays in Central America (Nicaragua, Costa Rica and Panama) for 6 weeks. MasterCard used for payment got blocked for payment. Payments for Spotify Premium were blocked. Contacted bank, cre...

bebehey

Roadie

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
  • 0 likes

Spotify says I have synced offline playlists to more than three devices, due to SD card?

So I synced 3600+ songs to my cell phone which took forever. It worked a few days then I got the message that I had synced to more than three devices although there's only ONE mobile device ever used for offline playlists. Now I cannot access the off...

Casual Listener

So I synced 3600+ songs to my cell phone which took forever. It worked a few days then I got the message that I had synced to more than three devices although there's only ONE mobile device ever used...

Joe

Community Legend

777 Views

4 replies

0 likes

  • 777 Views
  • 4 replies
  • 0 likes

move offline storage

Hi, So I want to change the storage location of the offline music on my Samsung Galaxy Ace 2. I have the 0.6.6.270 version of Spotify. I've read some topics about changing the location, but I can't seem to work it out. I also can't find the menu butt...

Newbie

Hi,   So I want to change the storage location of the offline music on my Samsung Galaxy Ace 2. I have the 0.6.6.270 version of Spotify. I've read some topics about changing the location, bu...

Joe

Community Legend

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Radio frequently repeats songs AND can't close app on Android

When listening to the radio feature, I use the thumbs up to customize the station. For the last 2 weeks, any time I like a song, it ends up going on repeat. In addition, Spotify doesn't seem to be remembering the songs I've already liked (ie, a song ...

Newbie

When listening to the radio feature, I use the thumbs up to customize the station. For the last 2 weeks, any time I like a song, it ends up going on repeat. In addition, Spotify doesn't seem to be re...

Joe

Community Legend

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

spotify Virus through Profile?

I have a huge problem that is really making me desperate: On all different computers I use (at home, at work in the office and in the conference room) and on my mobile phone spotify is not working anymore. On the computers I can't even open it. I tri...

Newbie

I have a huge problem that is really making me desperate:   On all different computers I use (at home, at work in the office and in the conference room) and on my mobile phone spotify is not...

MichaelJerzak

Composer

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Can't add songs from radio to a playlist

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently. .

Casual Listener

I can't add a song from the radio to one of my playlists since the latest android app update. It is grayed out. I have the galaxy S2 and use this app quite frequently.      &nbsp...

moarmusic

Newbie

2675 Views

9 replies

1 likes

  • 2675 Views
  • 9 replies
  • 1 likes

Editing Playlists in Android Tablets?

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official reply. Thanks, James

Casual Listener

Question: I've used the iPad app and it'sgreat for DJing. If I want to buy an Android tablet, does the spotify app have the features that the iPad app does? If not now, when? I'd love an official rep...

blotner

Casual Listener

742 Views

2 replies

0 likes

  • 742 Views
  • 2 replies
  • 0 likes

Download playlist to internal storage?

Hi everyoneI was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Newbie

Hi everyone I was wondering if is it possible to download the playlists in the internal storage of the phone, not in the external SD card.

Joe

Community Legend

1518 Views

2 replies

0 likes

  • 1518 Views
  • 2 replies
  • 0 likes

all tracks are greyed out

Looks ok in playlist but when chosing album Songs are greyed out.

Newbie

Looks ok in playlist but when chosing album Songs are greyed out.

pcoventry76

Roadie

5315 Views

9 replies

0 likes

  • 5315 Views
  • 9 replies
  • 0 likes

must wifi or mobile data be on to listen to spotify?

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs to phone but makes no difference. Thanks

Casual Listener

Do you have to have wifi or mobile data running when listening to spotify? I've noticed in the car I have to have mobile data on otherwise the sound is quiet and echoes. I have downloaded songs ...

pcoventry76

Roadie

1095 Views

2 replies

0 likes

  • 1095 Views
  • 2 replies
  • 0 likes

ANDROID TABLET COMPATABILITY

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??

Regular

I can't download spotify on my 4.1 android tablet. I will listen my music on the go . When I try says I don't have a devise, what devise??  

Peter__

Community Legend

1124 Views

4 replies

0 likes

  • 1124 Views
  • 4 replies
  • 0 likes

Missing followers/following feature

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Newbie

On the PC I have a follow/following option, but not on the app on my tablet. Forgotten feature?

Joe

Community Legend

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

No Local Files from my desktop will sync to my Galaxy S3

Hey Team My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "which I've done" then be on the same wifi network "I AM" then ...

Casual Listener

Hey Team  My problem is NO local files at all will sync to my galaxy, I've seached all through the FAQ and everything, it says add local files to a playlist and make it available offline, "whi...

Joe

Community Legend

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Feedback request: Marking/highlighting/starring starred songs

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or something so I know they are starred when scrolling thr...

Casual Listener

When you click on the banner on the bottom and pull up the album cover, it shows that you have starred the song. I was hoping that you guys could allow it so starred songs are a different hue or some...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

No Internet Connection preventing playing downloaded playlist

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection. So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play them etc. Great. If I am on the tube or on a flight and decide I...

Regular

I can't launch Spotify and play my downloaded starred playlist unless I have an internet connection.   So if I'm on 3G or wifi, I launch spotify and am able to view all playlists and play th...

airchie

Regular

2599 Views

6 replies

0 likes

  • 2599 Views
  • 6 replies
  • 0 likes

Friends list on android app

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that, I can't share songs with someone I have recently ...

Casual Listener

Apparently it is impossible to add new friends from the android app. Furthermore, the friends and list of people I follow in my computer does not match with the list on my android app. On top of that...

1169 Views

0 replies

4 likes

  • 1169 Views
  • 0 replies
  • 4 likes

android friends list doesn't match mac desktop following list

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. i don't have facebook connected and have simply found ...

Casual Listener

my friends list on my android spotify app doesn't match the friends on the following tab of my mac desktop spotify program. i'm unable to share music and playlists with new friends from my phone. &...

beibneken

Casual Listener

1384 Views

8 replies

0 likes

  • 1384 Views
  • 8 replies
  • 0 likes

How do I add a friend on the new Android app

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone. Thanks.

Regular

Hi - if someone shares a track or playlist is there any way of adding them to my friends list just using the app on my phone.   Thanks.

beibneken

Casual Listener

6127 Views

2 replies

2 likes

  • 6127 Views
  • 2 replies
  • 2 likes

Tracks begin to play then stop with message "Track not available"

Hi All! Sorry if this has been answered in another topic. My search skills may not be up to snuff. I have a premium account and all my info is up to date, no missed payments, etc. So I've run into a bunch of songs on my playlists which begin to play ...

Casual Listener

Hi All!   Sorry if this has been answered in another topic. My search skills may not be up to snuff.    I have a premium account and all my info is up to date, no missed paymen...

asurinach

Casual Listener

922 Views

6 replies

0 likes

  • 922 Views
  • 6 replies
  • 0 likes

Galaxy s4 air gesture working with spotify?

Hi, I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible?

Newbie

Hi,   I would like to order my new galaxy S4... Now Iám thinking about Spotify Premium. It would be nice if I can use the gesture feature with spotify in my car. So, it is possible? &...

Joe

Community Legend

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes