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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
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  • Android
    Guide
    Troubleshooting
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20506 Views
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  • 20506 Views
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can't download tracks on s2

trying to download playlists to galaxy s2 but download bar just sits on 0%. tried uninstalling and it gets to about 50% and then freezes

  • Newbie
  • trying to download playlists to galaxy s2 but download bar just sits on 0%. tried uninstalling and it gets to about 50% and then freezes
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  • 480 Views
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Poor sound quality on Samsung W

I hawe a Samsung Wonder, when using spotify the sound in my ear plugs is like the back channels in a 5.1 system. I can hear the music pretty good but the vocals is like far away and echoish. Playing a track in the mediaplayer sounds normal and the se...

  • Newbie
  • I hawe a Samsung Wonder, when using spotify the sound in my ear plugs is like the back channels in a 5.1 system. I can hear the music pretty good but the vocals is like far away and echoish. Playing ...
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  • 335 Views
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Solved!! last.fm scrobbling - does it work for anyone?

Did anyone had success with the last.fm scrobbling in the new Android ICS App?I've entered my login data but there wasn't any confirmation if it was successful or not. Once I go back to settings my last.fm data are empty again...which "might" be for ...

  • Casual Listener
  • Did anyone had success with the last.fm scrobbling in the new Android ICS App? I've entered my login data but there wasn't any confirmation if it was successful or not.  Once I go back to set...
  • FlobyIV
  • Casual Listener
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  • 4250 Views
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song

my songs will not play all the way thru ? what tha problem is  

  • Newbie
  • my songs will not play all the way thru ? what tha problem is  
  • gavinsend
  • Roadie
  • 271 Views
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  • 271 Views
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Most of my playlist songs are greyed out

I have premium and I created a few playlists of a bunch of songs from local files on my desktop. I let it do its thing and sync the playlists. Then I open up mobile on my phone and I can actually play like 4 out of 100 songs of each playlist, the res...

  • Casual Listener
  • I have premium and I created a few playlists of a bunch of songs from local files on my desktop. I let it do its thing and sync the playlists. Then I open up mobile on my phone and I can actually pla...
  • gavinsend
  • Roadie
  • 1579 Views
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  • 1579 Views
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"spotify is offline" Galaxy S2

Okay so Spotify was not working this morning via my mobile when I got up, I uninstalled and reinstalled on my Galaxy S2 and a shiny new app was in play(which I was unaware was coming). Good, good so I thought...........however it has remained with th...

  • Casual Listener
  • Okay so Spotify was not working this morning via my mobile when I got up, I uninstalled and reinstalled on my Galaxy S2 and a shiny new app was in play(which I was unaware was coming). Good...
  • retrospekt
  • Casual Listener
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Preview app - glitches on returning to app

Still liking the new app. It's pretty stable, but I have noticed quite consistent glitches in behaviour when returning to the app from elsewhere - i.e. after being in another app or having the screen locked with Spotify playing in the background. Exa...

  • Community Legend
  • Still liking the new app. It's pretty stable, but I have noticed quite consistent glitches in behaviour when returning to the app from elsewhere - i.e. after being in another app or having the screen...
  • licenced
  • Community Legend
  • 2512 Views
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  • 2512 Views
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Playback stops after adding to playlist

Every time I start listening to a track and add it to a playlist, after a few seconds the track stops playing and I get dropped to a screen that says "search not available in offline mode". I then have to restart the track from the playlist in order ...

  • Music Fan
  • Every time I start listening to a track and add it to a playlist, after a few seconds the track stops playing and I get dropped to a screen that says "search not available in offline mode". I then ha...
  • saboteur_
  • Music Fan
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  • 351 Views
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new app

since the spotify update, i cant seem to get any songs on my playlists, its like its nothing there when i look at my phone, but when i look at other playlist's that ive subscribed to, i can see the songs... any idea's ?

  • Casual Listener
  • since the spotify update, i cant seem to get any  songs on my playlists, its like its nothing there when i look at my phone, but when i look at other playlist's that ive subscribed to, i can see...
  • exiledone1
  • Gig Goer
  • 199 Views
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  • 199 Views
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Mobile app puts half of my playlists in an old folder that I deleted months ago??

Hey everyone, I was running the beta app with no problems whatsoever, but since the update to the official app, I now suddenly have a folder that I deleted months ago and it contains roughly half of my playlists (it says it contains 126 playlists). N...

  • Roadie
  • Hey everyone,   I was running the beta app with no problems whatsoever, but since the update to the official app, I now suddenly have a folder that I deleted months ago and it contains rough...
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About this new release

So I noticed that a new version of Spotify had been downloaded to my phone yesterday when I was going home. It was late, I was tired and I really just wanted to listen to some good music. However, when I started playing I noticed that there was no sh...

  • Casual Listener
  • So I noticed that a new version of Spotify had been downloaded to my phone yesterday when I was going home. It was late, I was tired and I really just wanted to listen to some good music. However, wh...
  • Marova
  • Casual Listener
  • 267 Views
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  • 267 Views
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Droid Razr Maxx spotify download problems

I am downloading songs and they aren't downloading to the SD card. I don't see a setting in my phone storage to change it. I also don't see a setting in spotify that'd work. This is for a Droid RAZR Maxx.

  • Casual Listener
  • I am downloading songs and they aren't downloading to the SD card. I don't see a setting in my phone storage to change it. I also don't see a setting in spotify that'd work. This is for a Droid RAZR ...
  • neo-x
  • Community Legend
  • 963 Views
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  • 963 Views
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Reinstate possibility to play entire library and local files!!!

If i had known what would happen, i never would have uppdated. This sucks! big time! If i am to give you money every month, you´ve better sort it out so that i can listen to my entire library and access my local files, like before. I do not think i a...

  • Newbie
  • If i had known what would happen, i never would have uppdated. This sucks! big time! If i am to give you money every month, you´ve better sort it out so that i can listen to my entire library and a...
  • SammyBlackBaron
  • Newbie
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  • 156 Views
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hard time running 2 android apps on one account

Hi, I hope Im not redundant with my question. I have an android tablet (dropad a8, and google play thinks its a Verizon Sec MID_Serails) and I have an LG P350 running android. I have spotify on both devices and both are running android 2.3. When I st...

  • Casual Listener
  • Hi,   I hope Im not redundant with my question.   I have an android tablet (dropad a8, and google play thinks its a Verizon Sec MID_Serails) and I have an LG P350 running andro...
  • stevenliemberg
  • Casual Listener
  • 331 Views
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  • 331 Views
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Solved!! Downloaded new Andriodapp - Still stuck in Offline

Ive just downloaded the "updated" final version of the Spotify-app (it says Version 0.5.0.1247.g94a8231b) for my Andriod-phone (HTC Incredible S - Android 2.3.5) and noticed by surprise that the thing still won't go Online, allthough i just got Premi...

  • Casual Listener
  • Ive just downloaded the "updated" final version of the Spotify-app (it says Version 0.5.0.1247.g94a8231b) for my Andriod-phone (HTC Incredible S - Android 2.3.5) and noticed by surprise that the thin...
  • Chewizzle
  • Casual Listener
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  • 583 Views
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App is offline on motorola xoom 4.0.4

When I attempt to sync playlists on the spotify app on my xoom, it reports that it is offline. All other apps have connectivity and I can ping spotify.com from the tablet just fine. It's the same exact issue that was in the old version of the app, pl...

  • Casual Listener
  • When I attempt to sync playlists on the spotify app on my xoom, it reports that it is offline.   All other apps have connectivity and I can ping spotify.com from the tablet just fine. &nbs...
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its so bad :(

I really want the old version back please, the new version is... awful.

  • Newbie
  • I really want the old version back please, the new version is... awful.
  • BenDixxon
  • Casual Listener
  • 699 Views
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  • 699 Views
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Please tell us how to get the old app back

Using an Atrix 4G, old app was golden, never had a problem. My playlists won't sync. On the same Wifi it was syncing on just yesterday before I made the mistake of updating. If anyone knows how to get the old app back let me know, any help would be a...

  • Music Fan
  • Using an Atrix 4G, old app was golden, never had a problem.   My playlists won't sync. On the same Wifi it was syncing on just yesterday before I made the mistake of updating.   If ...
  • ugafever
  • Music Fan
  • 652 Views
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  • 652 Views
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New Android App: Unable to play playlists

Hi, as explained on my review on Google Play: Since the update, I'm just totally unable to listen to music. Whenever I go to my playlists and select one, the app' crashes. And the reason is pretty simple: my username contains a "`" (backquote) which ...

  • Regular
  • Hi,   as explained on my review on Google Play:   Since the update, I'm just totally unable to listen to music. Whenever I go to my playlists and select one, the app' crashes. ...
  • ocus
  • Regular
  • 320 Views
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  • 320 Views
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