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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193753 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193753 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

534917 Views

78 replies

3 likes

  • 534917 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438057 Views

565 replies

37 likes

Account
Free
  • 438057 Views
  • 565 replies
  • 37 likes

Request: Top Tracks What's New

Hi Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poor taste in music and their opinion of good music isn't shared....

Regular

Hi   Currently when I go on to What's New, Top Tracks appears for around 5 seconds before reverting to Top Tracks among Friends. Now don't get me wrong, I like my friends but they have a poo...

Peter__

Community Legend

537 Views

3 replies

0 likes

  • 537 Views
  • 3 replies
  • 0 likes

why am I paying for this?

So I pay you money monthly for Premium. Your contact form on your web site does not work. Your stupid app on the android gets halted at some annoying FB connect promo page wanting me to install so FB sharing crap. I try to move forward in it, but it ...

Newbie

So I pay you money monthly for Premium.   Your contact form on your web site does not work.   Your stupid app on the android gets halted at some annoying FB connect promo page wanting m...

Peter__

Community Legend

1565 Views

8 replies

1 likes

  • 1565 Views
  • 8 replies
  • 1 likes

Solved!! Collection Replaced Starred?

Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star function?

Roadie

Since Collection turned on in the phone app, I can no longer find a way to star tracks, aside from manually adding them to the starred playlist. Is the Collection eventually replacing the star functi...

djshackesq

Roadie

1236 Views

3 replies

0 likes

  • 1236 Views
  • 3 replies
  • 0 likes

Premium account problem

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!! -Matt

Casual Listener

I just activated my spotify premium gift card, however on my android is still says i need to update to premium. Tried installing and re installing, having trouble. Please help!!   -Matt

Peter__

Community Legend

1747 Views

5 replies

0 likes

  • 1747 Views
  • 5 replies
  • 0 likes

Volume goes from 100% to 50% after .5 seconds after starting song

Hello Spotify!I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i have my cellphone volume set to 100% it will start a...

Casual Listener

Hello Spotify! I have had a problem for about a week now. Each time i start a track or switch track (or change where i am within a track) it has a wired volume "feature". Think of it like this. If i...

Peter__

Community Legend

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Solved!! "Browse" Playlists

I Love the section but where do the playlists go that I subscribe to?I subbed to some playlists I liked but they're nowhere to be found.Edit Nevermind, i found them at the end of all my playlists

Visitor

I Love the section but where do the playlists go that I subscribe to? I subbed to some playlists I liked but they're nowhere to be found. Edit Nevermind, i found them at the end of all my playlis...

Liam

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Trouble connecting with Facebook

Hi all, I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying that the protocol is not supported. On another note, I tried ...

Newbie

Hi all,   I'm having issues logging into Spotify on my HTC using my facebook account. A new browser window pops up and tries to go to the FB connect page, but then I just get an error saying...

Liam

Community Legend

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

A State of Trance on Spotify

Hi There, Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... I can understand not being able to download it immediately, but why c...

Casual Listener

Hi There,    Why is it that Spotify is the player advertised on the A State of Trance Website...and yet you can't listen to A State of Trance 12 Hours after it has been played live... ...

Yank33

Casual Listener

1878 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Add locally stored files to collection?

On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to collection. I have have plenty of storage, and the feat...

Regular

On my Galaxy S3, I want to populate the Collection/Artist tab with all locally stored music files without having to go through each track on each playlist on the phone, one by one, and adding to coll...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Solved!! Can't download spotify for nexus 4?

Why...       Super user edit - added picture correctly

Casual Listener

Why...       Super user edit - added picture correctly 🙂

Liam

Community Legend

1644 Views

3 replies

0 likes

  • 1644 Views
  • 3 replies
  • 0 likes

Premian not working

Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?

Casual Listener

Hi, I upgraded to Premium. I tried logging on and off several times but it hasn't worked. Tried installing several times as well and still doesn't work. What else can I try?

My1

Music Fan

699 Views

5 replies

0 likes

  • 699 Views
  • 5 replies
  • 0 likes

Solved!! Logging In through Facebook

For some reason everything reset on Spotify, I guess when the format changed. Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not available" comes up when I try to do so.

Casual Listener

For some reason everything reset on Spotify, I guess when the format changed.  Anyway, it's asking me to log in through Facebook again when I go to listen to music on my mobile, but "webpage not...

Liam

Community Legend

1036 Views

3 replies

0 likes

  • 1036 Views
  • 3 replies
  • 0 likes

Problems with a specific song

Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problems at all except for this album, what has happened here?

Casual Listener

Hello! I have a samsung S4 and a iphone. There's a problem with a particular song in my list and that's Ro James - Lisa (Ro James – Lisa (feat. Asher Roth) and Ro James whole album. No problem...

My1

Music Fan

465 Views

2 replies

0 likes

  • 465 Views
  • 2 replies
  • 0 likes

Prev button

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying. and while yoou're at it, can you please add a prev button in the statusbar???

Music Fan

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying.   and while yoou're at it, can you please add a prev butto...

My1

Music Fan

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Not working

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Newbie

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Taylor

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Spotify will not sync anymore songs ***limit not reached***

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the new songs that I add to the playlists. I have not rea...

Casual Listener

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the ne...

Joe

Community Legend

700 Views

5 replies

0 likes

  • 700 Views
  • 5 replies
  • 0 likes

Playback starts and stops infinitely after hitting brief Edge area or temporarily weak 4G.

I'm on T-Mobile, Galaxy S3. My 4G speeds are very, very good, usually around 10Mbps on average. Often higher. When listening to Spotify in the car, I'll occasionally enter a brief area of Edge network, or sometimes a weaker area of 4G. The area is us...

Casual Listener

I'm on T-Mobile, Galaxy S3.  My 4G speeds are very, very good, usually around 10Mbps on average.  Often higher.  When listening to Spotify in the car, I'll occasionally enter a brief a...

Liam

Community Legend

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Solved!! OK, sounds stupid but...

So running Spotify on a LG Motion from Metro Piece-of-well, anyway. so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode. On the PC, all is good. Any ideas?

Casual Listener

So running Spotify on a LG Motion from Metro Piece-of-well, anyway.  so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode...

PirateMikey

Casual Listener

712 Views

2 replies

0 likes

  • 712 Views
  • 2 replies
  • 0 likes

App constantly crashing

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it crashes - please advise..

Newbie

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it ...

Adam

Roadie

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes