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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Starred playlist stuck on "Loading..." (Works on desktop)

DescriptionWhen I load spotify on my android samsung galaxy s3 my starred playlist gets stuck on "Loading..." Has never worked despite hours of use. What are the steps you took to get to the error/issue?1. Login2. Notice all playlists say "Loading......

Casual Listener

Description When I load spotify on my android samsung galaxy s3 my starred playlist gets stuck on "Loading..." Has never worked despite hours of use. What are the steps you took to get to the erro...

inflames1

Newbie

791 Views

4 replies

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Solved!! Syncing/Downloading One Song at a Time? (Premium)

I purchased Spotify Premium just yesterday, so the whole concept of things is new to me, so I apologise if I sound too much like a newbie with this problem. Basically, I have synced all of my songs to my Android device on the Spotify App, with over 4...

Regular

I purchased Spotify Premium just yesterday, so the whole concept of things is new to me, so I apologise if I sound too much like a newbie with this problem. Basically, I have synced all of my songs t...

Liam

Community Legend

2230 Views

3 replies

1 likes

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  • 1 likes

Play Spotify on Samsung tab?

When I play Spotify on my Samsung Tab I want the picture to rotate. How do I do this?

Newbie

When I play Spotify on my Samsung Tab I want the picture to rotate. How do I do this?

Peter__

Community Legend

395 Views

1 replies

0 likes

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Local files won't play, receiving "The track is not available" message on Android phone.

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked fine, and then I went and cleared the cache on my p...

Newbie

It's worked fine before! I've never had this issue until now. My local files will not play on my mobile phone, no matter what I do and how hard I try. Local files that I had downloaded before worked ...

navid_ka

Newbie

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4 replies

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Solved!! Starred Playlist not showing the same as desktop version.

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offline to my phone. Can someone please help me figure th...

Casual Listener

I noticed that my starred playlist tracks show differently in my phone and desktop. My phone shows 1800 starred tracks and my desktop shows zero. I certainly don't want to sync 1800 tracks for offlin...

Goatshaver

Casual Listener

775 Views

7 replies

0 likes

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Solved!! My music won't appear!

Hi, My phone isn't in sync with my Spotify account. I have premium and if I add a song to a playlist, the playlist on my phone doesn't recognise it. If I add a song on my phone, it does the same thing: my computer doesn't detect it. If I make a playl...

Casual Listener

Hi,  My phone isn't in sync with my Spotify account. I have premium and if I add a song to a playlist, the playlist on my phone doesn't recognise it. If I add a song on my phone, it does the sa...

johaegeman

Newbie

105675 Views

18 replies

3 likes

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"Temporary error when merging accounts. Please try again!"

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook This has been going on for a few days now. Don't want to g...

Newbie

Seems to be the same problem many others have had. No solutions I saw helped my case, however. Among other steps, I have: - Reinstalled application - Reviewed settings in Spotify and Facebook T...

Nizhoni

Casual Listener

509 Views

2 replies

0 likes

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sf

Hi when I first downloaded spotify i did through virginmedia as i was on top package jus for broadband i got it free and vip.. Also permanent. I've recently down graded on my package but is it fair that virgin are making me download it again but this...

Casual Listener

Hi when I first downloaded spotify i did through virginmedia as i was on top package jus for broadband i got it free and vip.. Also permanent. I've recently down graded on my package but is it fair t...

Joe

Community Legend

364 Views

1 replies

0 likes

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Synchronization of my personal musics.

Hello. You said that or saying, there are no limits of synchronization of our personal musics on an android device. I was able to notice that it was false because in every synchronization the level of storage decreases. It is normal?That I shall have...

Casual Listener

Hello. You said that or saying, there are no limits of synchronization of our personal musics on an android device. I was able to notice that it was false because in every synchronization the lev...

Peter__

Community Legend

431 Views

3 replies

0 likes

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Will not log in on my phone

Hey folks, Spotify has somehow logged out on my phone and when I try to log back in it flicks onto my account for a split second, then goes back to the start of the log in page...any ideas?Is a Samsung Galaxy S3...was working fine until yesterday aft...

Newbie

Hey folks, Spotify has somehow logged out on my phone and when I try to log back in it flicks onto my account for a split second, then goes back to the start of the log in page...any ideas?Is a&nbs...

licenced

Community Legend

594 Views

2 replies

0 likes

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keep getting facebook pop up

When I try to log in from either of two android devices it asks for a second log in relating to Facebook. If I cancel, it logs me out, if I log in it logs me out.

Regular

When I try to log in from either of two android devices it asks for a second log in relating to Facebook. If I cancel, it logs me out, if I log in it logs me out.

licenced

Community Legend

1067 Views

3 replies

0 likes

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Homescreen widget invisible on my S4

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid?

Newbie

I just switched to a Samsung Galaxy S4, and when I try to add the home screen widget for Spotify, it's invisible. Has anybody experienced this, or have I just done something stupid? 

793 Views

0 replies

0 likes

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Periodic but very brief audio pops and cutouts

My device is a 32GB Samsung Galaxy Nexus on Verizon. Android version is 4.2.2 (Jelly Bean). Whether I'm streaming content over 4G LTE or WiFi *or* listening to content that I have downloaded onto the device, I periodically get cutouts in the audio. I...

Casual Listener

My device is a 32GB Samsung Galaxy Nexus on Verizon.   Android version is 4.2.2 (Jelly Bean).   Whether I'm streaming content over 4G LTE or WiFi *or* listening to content that I ha...

Chance1320

Casual Listener

412 Views

1 replies

0 likes

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How can I change Playlist order?

Hi, when I go to "Playlists" on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the way down for miles every time I want to listen to my Playlists as I have o...

Regular

Hi,   when I go to "Playlists"  on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the w...

dropdeaddiva06

Casual Listener

4338 Views

5 replies

0 likes

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Android app crashes while i scroll through playlist

Hey,So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change. I don't know if this is important but it seems to have...

Newbie

Hey, So whenever I scroll through the songs in a playlist the app crashes. Also it doesn't save my login info and i have to relogin each time. I've tried reinstalling the all but it didn't change....

Joe

Community Legend

459 Views

1 replies

0 likes

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galaxy ace and tablet

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this and once logged in it goes to my play list for seconds then goes back to log in page. Whats the problem? Cheers bairdy

Visitor

Hi started having a problem logging in. Each time I go onto my spotify app, it asks me to log in via facebook. I do this  and once logged in it goes to my play list for seconds then goes back to...

253 Views

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Playing multiple playlists at once.

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing at the same time.I don't know how I got that to happ...

Newbie

So... today I was out cutting grass and I was switching from one playlist to another, and I thought it was switching back to the previous playlist, but it turns out that both playlists were playing a...

Liam

Community Legend

623 Views

1 replies

0 likes

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Playlist loading

Anyone having the playlistloading, nowadays?

Casual Listener

Anyone having the playlistloading, nowadays?

233 Views

0 replies

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Problem with spotify app.

I can't open spotify app.

Music Fan

I can't open spotify app.

jacob_tullis

Music Fan

474 Views

2 replies

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Premium not working

This applies to both my laptop and Android device. I paid just an hour ago, and all my playlists are still there but I cannot play any of them. When I try to re-download my playlists or play a song it says I need to upgrade to Premium, of which I alr...

Casual Listener

This applies to both my laptop and Android device. I paid just an hour ago, and all my playlists are still there but I cannot play any of them. When I try to re-download my playlists or play a song i...

Peter__

Community Legend

904 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes