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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114322 Views

26 replies

4 likes

  • 114322 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229822 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229822 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588807 Views

79 replies

3 likes

  • 588807 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484081 Views

580 replies

42 likes

Account
Free
  • 484081 Views
  • 580 replies
  • 42 likes

Solved!! Will Spotify play music without an SD card?

I removed my SD card from my Galaxy Note II and I have come to find out that i can't play anything on the Spotify app. I get the below error message. "We found no place to store our data, please check that you have a working SD card and free space" I...

Regular

I removed my SD card from my Galaxy Note II and I have come to find out that i can't play anything on the Spotify app. I get the below error message.    "We found no place to store our ...

user-removed

Not applicable

5731 Views

3 replies

0 likes

  • 5731 Views
  • 3 replies
  • 0 likes

Mac OK, Android Not

I have 501 tracks on my iPod which transferred pretty easily to my Mac Air. However, on my Samsung S4 out of the 501 tracks maybe 30 are showing as available. The other 470 are grayed out and when I click on one it say's "The track is not available"....

Newbie

I have 501 tracks on my iPod which transferred pretty easily to my Mac Air.  However, on my Samsung S4 out of the 501 tracks maybe 30 are showing as available.  The other 470 are grayed out...

Peter__

Community Legend

895 Views

2 replies

0 likes

  • 895 Views
  • 2 replies
  • 0 likes

My Offline playlist cant load while offline.(SGS3)

My offline playlist cant load if i start spotify without any data connection but once i go online for a couple of seconds it can load and i can go offline again with my hold list working. The last played song before i quit spotify the last time alway...

Casual Listener

My offline playlist cant load if i start spotify without any data connection but once i go online for a couple of seconds it can load and i can go offline again with my hold list working. The last pl...

xyrcncp

Regular

1338 Views

3 replies

0 likes

Offline playlists unavailable
sgs3
  • 1338 Views
  • 3 replies
  • 0 likes

Where are the Followers and Following lists on my Android App?

Paid for premium account so I can listen to artists in the "Following" list that I've accrued on my desktop. DL'ed the app on my Galaxy Nexus and synced to my premium account only to find that those lists are MISSING!!! @#O@*!!! There is a "Friends" ...

Regular

Paid for premium account so I can listen to artists in the "Following" list that I've accrued on my desktop.  DL'ed the app on my Galaxy Nexus and synced to my premium account only to find that ...

Joe

Community Legend

9411 Views

8 replies

0 likes

  • 9411 Views
  • 8 replies
  • 0 likes

I don't have the problem it's saying it's having

I have an Android tablet, not the phone. Two days ago all the sudden the screen froze when I was skipping songs and then spotify stopped working and now it has a big problem, it said 'Downloaded playlists will play here' and then under playlists it s...

Regular

I have an Android tablet, not the phone. Two days ago all the sudden the screen froze when I was skipping songs and then spotify stopped working and now it has a big problem, it said 'Downloaded play...

Joe

Community Legend

888 Views

2 replies

0 likes

  • 888 Views
  • 2 replies
  • 0 likes

Change the Android widget so that it tells Android that Spotify is the current AVRCP app

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message* [Spotify Ideas](http://community.spotify.com/t5/Spotify-Ideas/Change-the-Android-widget-so-that-it-tel...

Regular

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message * [Spotify Ideas](http://community.spotify.com/...

Marco

Community Legend

1647 Views

1 replies

0 likes

  • 1647 Views
  • 1 replies
  • 0 likes

download directory???

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Casual Listener

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Joe

Community Legend

5576 Views

1 replies

0 likes

  • 5576 Views
  • 1 replies
  • 0 likes

Expanded Notifications: How to enable?

Hallo community,I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed.When Spotify is running i the Background i normally have the buttons backwards, pause and foreward. Also the titelcove...

Casual Listener

Hallo community, I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed. When Spotify is running i the Background i normally have th...

mayday2708

Casual Listener

1287 Views

3 replies

0 likes

  • 1287 Views
  • 3 replies
  • 0 likes

Solved!! Choose where to put the offline storage?

Hi I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but i really want a option that i can choose my self where to storage my spotify. If i have 10 GB on my mobile storage, and 16 MB...

Music Fan

Hi 🙂 I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but  i really want a option that i can choose my self where to storag...

Joe

Community Legend

1817 Views

5 replies

0 likes

  • 1817 Views
  • 5 replies
  • 0 likes

Solved!! Spotify doesn't work on Samsung Galaxy SIII

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.. So far Spotify app worked great with my Samsung Ga...

Casual Listener

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.....

Joe

Community Legend

1106 Views

3 replies

0 likes

  • 1106 Views
  • 3 replies
  • 0 likes

Can't download spotify app from appstore

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet! I really love spotify and I use it all the time o...

Newbie

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet...

Joe

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Spotify WiFi Sync Stuck on Pending

Hi all, When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for the issue.

Newbie

Hi all,   When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for...

Joe

Community Legend

4780 Views

1 replies

0 likes

  • 4780 Views
  • 1 replies
  • 0 likes

Spotify sees no empty space on phone

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexus S, Android 4.1.2, rooted) I got the message that ...

Casual Listener

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexu...

NicolasM

Casual Listener

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

Solved!! Album art color is washed out

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue? Here are some screenshots:

Regular

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue?   Here are some screenshots: ...

Rorey

Spotify

7789 Views

25 replies

0 likes

  • 7789 Views
  • 25 replies
  • 0 likes

Not syncing

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscription.

Newbie

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscri...

Peter__

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

Disable Lock Screen?

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've looked all through the setting, but I can't see how to...

Newbie

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've loo...

Peterabelard

Casual Listener

1476 Views

2 replies

2 likes

  • 1476 Views
  • 2 replies
  • 2 likes

Cannot play local files

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a song, everything goes dead, and I check to find it te...

Casual Listener

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a so...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

No access to own playlists

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I am getting this message? It's very annoying

Newbie

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I...

Thedev

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Playback issues

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you!

Newbie

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you! 

meahtenoha

Spotify

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Playback stops / is messed up after songs from "Social Distortion" or "Mike Ness"

Hi there! Subject sounds strange, but that's how it is. I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There are no errors with the playback until the point where Spotify has to play a song...

Visitor

Hi there!   Subject sounds strange, but that's how it is.   I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There ar...

Brent212

Roadie

1097 Views

2 replies

0 likes

  • 1097 Views
  • 2 replies
  • 0 likes