Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375839 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
hey, i've got this problem i've had spotify for a long time now on my Xperia Play phone and once in a while it logs me out, but that's no biggie, then i just log in againbut last monday i couldn't log in, no matter what i tried (re-installing, reboot...
hey, i've got this problem i've had spotify for a long time now on my Xperia Play phone and once in a while it logs me out, but that's no biggie, then i just log in again but last monday i couldn'...
Community Legend
856 Views
3 replies
0 likes
Hello, I've purchased an Acer DA220HQL recently and, though beeing very satisfied with the unit, can not install Spotify via the Play store. Spotify is not even mentioned in my view on the store. When accessing Spotify the store via chrome, the Play ...
Hello, I've purchased an Acer DA220HQL recently and, though beeing very satisfied with the unit, can not install Spotify via the Play store. Spotify is not even mentioned in my view on the...
Community Legend
2834 Views
15 replies
0 likes
I dwonloaded spotify, the main app was ok about 15mb, but then I noticed spotify was using 9mb on my storage and then when I added tracks to a playlist via my desktop computer , the amount of storage spotify was using on my phone went up, is this rig...
I dwonloaded spotify, the main app was ok about 15mb, but then I noticed spotify was using 9mb on my storage and then when I added tracks to a playlist via my desktop computer , the amount of storage...
Community Legend
1808 Views
3 replies
0 likes
So I got a 3 month premium trial from Virgin Media. Happy days. I downloaded the app, logged in, did a search for a track, selected it and... where's the "Play" button? Okay, so maybe its a bug in the app. So I loaded the browser version, logged in, ...
So I got a 3 month premium trial from Virgin Media. Happy days. I downloaded the app, logged in, did a search for a track, selected it and... where's the "Play" button? Okay, so mayb...
Community Legend
361 Views
1 replies
0 likes
Hi there, Lately as I play music while sweeping away at my custodial job I have been encountering a problem when loading songs. I am experience a low, stuttering noise that is painful to the ear. So painful, in fact, that I have ripped my headphones ...
Hi there, Lately as I play music while sweeping away at my custodial job I have been encountering a problem when loading songs. I am experience a low, stuttering noise that is painful to the ear....
Not applicable
441 Views
2 replies
0 likes
carissimi, l'errore clamoroso del vostro staff riguarda l'artista Will Johnson. Quello che voi riportate come componente del supergruppo Jay Farrar .... etc. con il cd New Multitudes non lo è assolutamente. Il Will Johnson di New Multitudes è il lead...
carissimi, l'errore clamoroso del vostro staff riguarda l'artista Will Johnson. Quello che voi riportate come componente del supergruppo Jay Farrar .... etc. con il cd New Multitudes non lo è assolut...
Roadie
367 Views
1 replies
0 likes
Hi, I am trying to help my retired neighbour with his phone. Due to service the phone is missing some of the apps he used to have and he does at the moment not have his account-info for google, i.e. no access to google market. I thought that it was p...
Hi, I am trying to help my retired neighbour with his phone. Due to service the phone is missing some of the apps he used to have and he does at the moment not have his account-info for go...
Community Legend
730 Views
4 replies
0 likes
I recently recieved my replacement phone from T Mobile. HTC One S. Im guessing the play store is down, I cant get into it to download Spotify. When I google it, it just says its alrady installed. Help!!
I recently recieved my replacement phone from T Mobile. HTC One S. Im guessing the play store is down, I cant get into it to download Spotify. When I google it, it just says its alrady installed. Hel...
Community Legend
493 Views
2 replies
0 likes
If I download playlists for offline access from one account to my Android device are they then available if I'm logged in on a different Spotify account on the same device?
If I download playlists for offline access from one account to my Android device are they then available if I'm logged in on a different Spotify account on the same device?
Community Legend
765 Views
5 replies
0 likes
Hi, I'm using the Spotify app (version 0.6.0.17) on a Nexus 7 and it won't let me enter my last.fm credentials. Nothing shows up when I try to type in the fields - when I select a field the keyboard pops up with a "done" button but then a second late...
Hi, I'm using the Spotify app (version 0.6.0.17) on a Nexus 7 and it won't let me enter my last.fm credentials. Nothing shows up when I try to type in the fields - when I select a field th...
Community Legend
3494 Views
15 replies
1 likes
Description When playing any music via Spotify whether I'm online or offline the tracks skip/jump as though I am listening to a vinyl record that is scratched What are the steps you took to get to the error/issue? Has been happening for the last few ...
Description When playing any music via Spotify whether I'm online or offline the tracks skip/jump as though I am listening to a vinyl record that is scratched What are the steps...
Community Legend
1726 Views
15 replies
0 likes
Is the Spotify Android App available from an app store other than Google Play? I live in China and have a Galaxy S3, which blocks Google Play even with a vpn. I am able to download apps from my US Amazon Android App Store account, but I do not see th...
Is the Spotify Android App available from an app store other than Google Play? I live in China and have a Galaxy S3, which blocks Google Play even with a vpn. I am able to download apps f...
Newbie
7298 Views
4 replies
0 likes
Hi I want to write an android app which has access to your downloaded playlists and organize the songs in these playlists by album or artist. Is there already something like that or if I'm successful is it legal to upload it to the play store? I don'...
Hi I want to write an android app which has access to your downloaded playlists and organize the songs in these playlists by album or artist. Is there already something like that or if I'm successful...
Community Legend
898 Views
3 replies
0 likes
Hi, When i go offline on the spotify android app why do the folders in the playlists go to a light grey colour as if they have been disabled even though all the albums in the playlists have been downloaded. Also even though the list looks grey and 't...
Hi, When i go offline on the spotify android app why do the folders in the playlists go to a light grey colour as if they have been disabled even though all the albums in the playlists hav...
Community Legend
682 Views
2 replies
0 likes
Hello, I have the problem that my Spotify playlist are not synchronising on my andriod app. I tried to log out and log out many times, but it's not downloading all songs of the playlists. Any ideas?
Hello, I have the problem that my Spotify playlist are not synchronising on my andriod app. I tried to log out and log out many times, but it's not downloading all songs of the playlist...
Community Legend
572 Views
1 replies
0 likes
HiI have a problem with Spotify app for Android. If I try to add the song that is being played to another playlist then Spotify stops the music. But it's not a simple pause, it's like a crash, because the buttons doesn't work properly at this moment ...
Hi I have a problem with Spotify app for Android. If I try to add the song that is being played to another playlist then Spotify stops the music. But it's not a simple pause, it's like a crash, b...
Community Legend
827 Views
2 replies
0 likes
I have not received the new Browse option and just wondering how many people have? i have not received it on the web player or my android player. I have two devices and neither one has received it. Any way to manually update this? I have been waiting...
I have not received the new Browse option and just wondering how many people have? i have not received it on the web player or my android player. I have two devices and neither one has re...
Community Legend
694 Views
1 replies
1 likes
Hi all, I just recently moved to India and before coming here i bought Spotify premium so I could listen to music. Although I didnt think of downloading the app to my phone while I was back home, and now when I am here, I just cant find the spotify a...
Hi all, I just recently moved to India and before coming here i bought Spotify premium so I could listen to music. Although I didnt think of downloading the app to my phone while I was back home, and...
Community Legend
676 Views
3 replies
0 likes
Hi, Hope this point was not previously repsond before. I've cherched but find nothing accurrate. Here is my configuration : - Spotify premium. - My music is on a Sharecenter NAS. - I managed playlist from my PC, link to the NAS by network cable. - I ...
Hi, Hope this point was not previously repsond before. I've cherched but find nothing accurrate. Here is my configuration : - Spotify premium. - My music is on a Share...
Casual Listener
558 Views
2 replies
0 likes
Since last update my starred playlist is empty on android app ?? Other playlists are OK.
Since last update my starred playlist is empty on android app ?? Other playlists are OK.
Community Legend
3054 Views
15 replies
0 likes
