Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Not applicable
386550 Views
544 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello, I have started to use Spotify few days ago, I enjoyed the 48h free premium, then I received an email to get extra 30 days, so I took it (and I plan to keep using after). However, since I accepted the free 30 days trial, when I now go to "Radio...
Hello, I have started to use Spotify few days ago, I enjoyed the 48h free premium, then I received an email to get extra 30 days, so I took it (and I plan to keep using after). However, ...
Regular
790 Views
2 replies
0 likes
I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would you like to log in? I try logging in again and I se...
I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would ...
Community Legend
400 Views
1 replies
0 likes
I added my local files to spotify and then synced all of them with with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I search I find the tracks but the albums are not listed. Fo...
I added my local files to spotify and then synced all of them with with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I s...
Community Legend
413 Views
1 replies
0 likes
I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account. When I first launched the android app, it opened facebook and I logged in, then I got a screen that says: Sign In Hi. Connect to Facebook b...
I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account. When I first launched the android app, it opened facebook and I logged in, th...
Community Legend
1086 Views
7 replies
0 likes
So, i just got a razr m. i install spotify and download all the playlist i plan on using frequently. However none of these songs will play all the way through, at most i get 30 seconds before they tell me"track not available" this is so aggravating, ...
So, i just got a razr m. i install spotify and download all the playlist i plan on using frequently. However none of these songs will play all the way through, at most i get 30 seconds before they te...
Community Legend
422 Views
3 replies
0 likes
Hi , I was about to unsubscribe, when it gave me the option to post a messsage here so im gonna give it a last try. for 1 month ive been unable to login on android with facebook (My spotify account is made through facebook) , for some reason it keeps...
Hi , I was about to unsubscribe, when it gave me the option to post a messsage here so im gonna give it a last try. for 1 month ive been unable to login on android with facebook (My spotif...
Casual Listener
1205 Views
16 replies
0 likes
Pretty much as above. I'm logged in on my android app but it says I need to upgrade to premium. I have premium!!
Pretty much as above. I'm logged in on my android app but it says I need to upgrade to premium. I have premium!!
Community Legend
733 Views
2 replies
0 likes
Hello ! I often use my cellphone to get internet on my laptop when i'm not at my home and the android phone itself is connected via 3G or via an EAP-SIM protected wifi often used in france "FreeWifi Secure". So i would like to be able to sync my trac...
Hello ! I often use my cellphone to get internet on my laptop when i'm not at my home and the android phone itself is connected via 3G or via an EAP-SIM protected wifi often used in france...
Community Legend
1942 Views
3 replies
1 likes
Hey. I've tried to play music in offline mode, but they will not play. Since I only have access to Edge at work, so this is important. Has paid for spotify for 3 years and never experienced this problem.I have a samsung galaxy s4 with the latest upda...
Hey. I've tried to play music in offline mode, but they will not play. Since I only have access to Edge at work, so this is important. Has paid for spotify for 3 years and never experienced this prob...
Community Legend
2254 Views
5 replies
0 likes
Hi, when I play music with spotify, the player dosent appear on the locked screen like the built in music app does. Is it a way to make this happen? My phone is samsung galaxy s4 btw.
Hi, when I play music with spotify, the player dosent appear on the locked screen like the built in music app does. Is it a way to make this happen? My phone is samsung galaxy s4 btw.
Community Legend
2537 Views
1 replies
0 likes
I've checked and rechecked, still nothing, I'm still on the older version. I know they said they were rolling it out slowly yesterday, but it sounds like everyone already has it? Thanks! T
I've checked and rechecked, still nothing, I'm still on the older version. I know they said they were rolling it out slowly yesterday, but it sounds like everyone already has it? ...
Casual Listener
938 Views
8 replies
1 likes
Are there any different android player we can use to play Spotify playlist or any plans to add EQ settings to the official app? The player seems really basic compared to say poweramp
Are there any different android player we can use to play Spotify playlist or any plans to add EQ settings to the official app? The player seems really basic compared to say poweramp
Community Legend
2475 Views
3 replies
0 likes
Dear Spotify I am using android 4.0.4, Spotify ver. 0.6.6.270. Am noticing that many tracks and albums are incomplete for various artists, using a standard search lookup on the phone application. For example, if I look for the Anthrax (band) album ca...
Dear Spotify I am using android 4.0.4, Spotify ver. 0.6.6.270. Am noticing that many tracks and albums are incomplete for various artists, using a standard search lookup on the phone application. For...
Casual Listener
607 Views
3 replies
0 likes
I occasionally run into an issue where spotify wont broadcast music to my car stereo. The android music app works fine, however spotify tracks apear to be playing but no sound is coming out. Anyone have a similar issue or know how to resolve this?
I occasionally run into an issue where spotify wont broadcast music to my car stereo. The android music app works fine, however spotify tracks apear to be playing but no sound is coming out. ...
Music Fan
2018 Views
6 replies
0 likes
Hi, as you know, Android 4.2 (and 4.3) supports multiple Google user accounts in same device. On the other hand Spotify has a limit of 3 devices for offline music. I have Spofify installed for two Google user profiles in my tablet. Both user profiles...
Hi, as you know, Android 4.2 (and 4.3) supports multiple Google user accounts in same device. On the other hand Spotify has a limit of 3 devices for offline music. I have Spof...
Community Legend
1815 Views
3 replies
0 likes
Cannot log on tried new account done with this
Cannot log on tried new account done with this
Music Fan
513 Views
2 replies
0 likes
Hi I'm having some issues on my Galaxy s3 (rooted) with Spotify. I'm listening a song, Spotify download it and save it in cache, after one hour I'm listening again this song and Spotify download it again. Why? The song is already in the cache, why Sp...
Hi 🙂 I'm having some issues on my Galaxy s3 (rooted) with Spotify. I'm listening a song, Spotify download it and save it in cache, after one hour I'm listening again this song and Spotify downl...
Community Legend
462 Views
1 replies
0 likes
The app keeps shuting down after 1 or 2 sekonds. Tried uninstalling the app and cant reintall the app because appstore says that the app isnt compatible with my phone anymore. What to do?
The app keeps shuting down after 1 or 2 sekonds. Tried uninstalling the app and cant reintall the app because appstore says that the app isnt compatible with my phone anymore. What to do?
Casual Listener
800 Views
4 replies
0 likes
First of all I am really thankful for spotify existing, supporting my small country(Estonia) and mostly for being able to be used on Anroid FroYo(a lot of aps want to use 2.3 GB). Now time for my qustions, I will start with a technical one. Why peopl...
First of all I am really thankful for spotify existing, supporting my small country(Estonia) and mostly for being able to be used on Anroid FroYo(a lot of aps want to use 2.3 GB). Now time...
Casual Listener
813 Views
2 replies
0 likes
Hey guys, I just installed the Tunigo beta which you can find here and I really like it so far. It integrates with spotify pretty well, gives me access to user playlists, including top tracks etc and there's a new releases section. So not only does i...
Hey guys, I just installed the Tunigo beta which you can find here and I really like it so far. It integrates with spotify pretty well, gives me access to user playlists, including top tracks etc and...
Community Legend
1888 Views
2 replies
1 likes
