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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375581 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7533 Views

0 replies

7 likes

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  • 7 likes

Prev button

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying. and while yoou're at it, can you please add a prev button in the statusbar???

Music Fan

I want to ask if there is a way to stop the "go to beginnig of the song" behaviour of the prev button, since it is really annoying.   and while yoou're at it, can you please add a prev butto...

My1

Music Fan

409 Views

2 replies

0 likes

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Not working

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Newbie

I signed up for premium and it shows that premium users and only gives the radio. I've signed in and out and now it's telling me my log on username or password are incorrect.

Taylor

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Spotify will not sync anymore songs ***limit not reached***

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the new songs that I add to the playlists. I have not rea...

Casual Listener

I have been using my premium account with no problem for the last 6-8 months and all of a sudden the songs that I add to my playlists that are synced for offline listening will not sync any of the ne...

Joe

Community Legend

590 Views

5 replies

0 likes

  • 590 Views
  • 5 replies
  • 0 likes

Playback starts and stops infinitely after hitting brief Edge area or temporarily weak 4G.

I'm on T-Mobile, Galaxy S3. My 4G speeds are very, very good, usually around 10Mbps on average. Often higher. When listening to Spotify in the car, I'll occasionally enter a brief area of Edge network, or sometimes a weaker area of 4G. The area is us...

Casual Listener

I'm on T-Mobile, Galaxy S3.  My 4G speeds are very, very good, usually around 10Mbps on average.  Often higher.  When listening to Spotify in the car, I'll occasionally enter a brief a...

Liam

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Solved!! OK, sounds stupid but...

So running Spotify on a LG Motion from Metro Piece-of-well, anyway. so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode. On the PC, all is good. Any ideas?

Casual Listener

So running Spotify on a LG Motion from Metro Piece-of-well, anyway.  so, I create a playlist with a nice blend, download it and the darn thing plays in a random mode on the phone in offline mode...

PirateMikey

Casual Listener

626 Views

2 replies

0 likes

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App constantly crashing

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it crashes - please advise..

Newbie

Hi i have the spotify app on my samsung s2 mobile. i havent used it for maybe a month due to being on holiday but now when i go to use the app it opens i can see my playlists but within 2 seconds it ...

Adam

Roadie

390 Views

1 replies

0 likes

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  • 0 likes

How can I change Playlist order?

Hi, when I go to "Playlists" on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the way down for miles every time I want to listen to my Playlists as I have o...

Regular

Hi,   when I go to "Playlists"  on my Android Phone I get all the "Downloads" listed on top, and my own Playlist Folders are at the bottom of the screen. I have to scroll all the w...

dropdeaddiva06

Casual Listener

4385 Views

5 replies

0 likes

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  • 5 replies
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Spotify does not work properly when the device's screen is off

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1. When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also can't maintain a solid stream at any quality level (it pauses...

Newbie

I've observed this behavior on 2 Samsung Galaxy Nexus's, both with the stock, unmodified 4.1.1.   When the screen is off, Spotify's downloads/syncing chug along extremely slowly, and it also...

Joe

Community Legend

752 Views

2 replies

0 likes

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  • 2 replies
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Add tablet to account

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify. It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone. It says "this service is unavailable in your country". However, i...

Newbie

I am paying for Spotify Premium which gives the option of traveling abroad using Spotify.  It is on my Netbook but I have been unable to connect it to my Samsung Galaxy Tablet or phone.  It...

Liam

Community Legend

473 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Listen to Spotify on car using android and usb.

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devices perfectly fine through the usb and even change t...

Visitor

I'm trying to get my android phone to play music from spotify through usb to my car. I own a Mini cooper 2012 with the cd boost package. It's got a usb input and I'm able to play spotify on iOS devic...

Joe

Community Legend

3539 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Issues logging in with premium

This is the email I sent to Spotify.Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account. Just this last week, I upgraded my phone and got the spotify app for my galaxy s4. I upgraded to premium last week and e...

Newbie

This is the email I sent to Spotify. Hello Spotify,A few months ago I downloaded spotify to my macbook pro and created an account.  Just this last week, I upgraded my phone and got the spotif...

Goodman

Spotify Legend

385 Views

2 replies

0 likes

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  • 2 replies
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Just some playlist works offline

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options.All seems to work perfectly when i am online. Then when i go offline, only one of the 6 playlist i have works. The othe...

Casual Listener

I have a kinda weird problem on my phone. I have tried to restart the phone. Delete everything, resync and now i am out of options. All seems to work perfectly when i am online. Then when i go off...

Joe

Community Legend

718 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Certain playllists won't load

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song even though Spotify shows that it has 70 tracks, the...

Regular

I have a bunch of playlists... most of them load properly on my Android phone. However, there are three that I have subscribed to that simply will not load properly. One of them only loads one song e...

Joe

Community Legend

575 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Cant add music to offline playlist via android

Hello. I recently updated my spotify client. With the new update, i cant find any way to add new tracks to my already existing offlineplaylist via the android mobile. When i click "add to" it shows my online playlist, the playlist i also have on my c...

Casual Listener

Hello.  I recently updated my spotify client. With the new update, i cant find any way to add new tracks to my already existing offlineplaylist via the android mobile. When i click "add to" it...

MichaelJerzak

Composer

615 Views

3 replies

0 likes

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Suddenly my android doesn't work

I woke up this morning and my android phone wouldn't let me log in. It made me enter my information over and over, and then eventually says "temporary error merging accounts". I read other posts that people's accounts had been switched to UK accounts...

Newbie

I woke up this morning and my android phone wouldn't let me log in.  It made me enter my information over and over, and then eventually says "temporary error merging accounts".  I read othe...

Joe

Community Legend

517 Views

3 replies

0 likes

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  • 0 likes

Problems with Spotify Radio!

Right now I'm dealing with two major problems with Spotify Radio; The inability to delete Radio Stations and the fact that one of my Radio Stations won't work/play at all--PC or Mobile. I'd sure appreciate it if I was able to delete a Radio Station I...

Newbie

Right now I'm dealing with two major problems with Spotify Radio; The inability to delete Radio Stations and the fact that one of my Radio Stations won't work/play at all--PC or Mobile.   I'...

troypjones

Regular

3184 Views

8 replies

0 likes

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Solved!! Your stations is now missing in radio tab

Hello, I have started to use Spotify few days ago, I enjoyed the 48h free premium, then I received an email to get extra 30 days, so I took it (and I plan to keep using after). However, since I accepted the free 30 days trial, when I now go to "Radio...

Regular

Hello,   I have started to use Spotify few days ago, I enjoyed the 48h free premium, then I received an email to get extra 30 days, so I took it (and I plan to keep using after). However, ...

Altar

Regular

780 Views

2 replies

0 likes

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Log In only lasting a few seconds

I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would you like to log in? I try logging in again and I se...

Casual Listener

I recently switched from an Iphone to a Droid. I downloaded spotify and logged in using facebook and my playlists pop up for a few seconds then it goes black and goes back to the screen saying would ...

Peter__

Community Legend

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
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Interacting with Local Files on Android

I added my local files to spotify and then synced all of them with with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I search I find the tracks but the albums are not listed. Fo...

Regular

I added my local files to spotify and then synced all of them with  with my android. (about 3000 songs worth). When I am mobile while I can add, listen to and sync local files. However, when I s...

Peter__

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Prompted for 2nd login after Facebook. Stuck.

I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account. When I first launched the android app, it opened facebook and I logged in, then I got a screen that says: Sign In Hi. Connect to Facebook b...

Newbie

I can sign into spotify.com just fine using my facebook credentials. I do not have a previous spotify account.   When I first launched the android app, it opened facebook and I logged in, th...

Peter__

Community Legend

1059 Views

7 replies

0 likes

  • 1059 Views
  • 7 replies
  • 0 likes