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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106527 Views

26 replies

3 likes

  • 106527 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216018 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216018 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569421 Views

78 replies

3 likes

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  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469553 Views

577 replies

40 likes

Account
Free
  • 469553 Views
  • 577 replies
  • 40 likes

Change the Android widget so that it tells Android that Spotify is the current AVRCP app

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message* [Spotify Ideas](http://community.spotify.com/t5/Spotify-Ideas/Change-the-Android-widget-so-that-it-tel...

Regular

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message * [Spotify Ideas](http://community.spotify.com/...

Marco

Community Legend

1636 Views

1 replies

0 likes

  • 1636 Views
  • 1 replies
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download directory???

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Casual Listener

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Joe

Community Legend

5567 Views

1 replies

0 likes

  • 5567 Views
  • 1 replies
  • 0 likes

Expanded Notifications: How to enable?

Hallo community,I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed.When Spotify is running i the Background i normally have the buttons backwards, pause and foreward. Also the titelcove...

Casual Listener

Hallo community, I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed. When Spotify is running i the Background i normally have th...

mayday2708

Casual Listener

1274 Views

3 replies

0 likes

  • 1274 Views
  • 3 replies
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Solved!! Choose where to put the offline storage?

Hi I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but i really want a option that i can choose my self where to storage my spotify. If i have 10 GB on my mobile storage, and 16 MB...

Music Fan

Hi 🙂 I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but  i really want a option that i can choose my self where to storag...

Joe

Community Legend

1798 Views

5 replies

0 likes

  • 1798 Views
  • 5 replies
  • 0 likes

Solved!! Spotify doesn't work on Samsung Galaxy SIII

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.. So far Spotify app worked great with my Samsung Ga...

Casual Listener

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.....

Joe

Community Legend

1098 Views

3 replies

0 likes

  • 1098 Views
  • 3 replies
  • 0 likes

Can't download spotify app from appstore

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet! I really love spotify and I use it all the time o...

Newbie

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet...

Joe

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes

Spotify WiFi Sync Stuck on Pending

Hi all, When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for the issue.

Newbie

Hi all,   When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for...

Joe

Community Legend

4766 Views

1 replies

0 likes

  • 4766 Views
  • 1 replies
  • 0 likes

Spotify sees no empty space on phone

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexus S, Android 4.1.2, rooted) I got the message that ...

Casual Listener

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexu...

NicolasM

Casual Listener

719 Views

2 replies

0 likes

  • 719 Views
  • 2 replies
  • 0 likes

Solved!! Album art color is washed out

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue? Here are some screenshots:

Regular

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue?   Here are some screenshots: ...

Rorey

Spotify

7549 Views

25 replies

0 likes

  • 7549 Views
  • 25 replies
  • 0 likes

Not syncing

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscription.

Newbie

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscri...

Peter__

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Disable Lock Screen?

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've looked all through the setting, but I can't see how to...

Newbie

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've loo...

Peterabelard

Casual Listener

1459 Views

2 replies

2 likes

  • 1459 Views
  • 2 replies
  • 2 likes

Cannot play local files

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a song, everything goes dead, and I check to find it te...

Casual Listener

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a so...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

No access to own playlists

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I am getting this message? It's very annoying

Newbie

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I...

Thedev

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Playback issues

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you!

Newbie

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you! 

meahtenoha

Spotify

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Playback stops / is messed up after songs from "Social Distortion" or "Mike Ness"

Hi there! Subject sounds strange, but that's how it is. I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There are no errors with the playback until the point where Spotify has to play a song...

Visitor

Hi there!   Subject sounds strange, but that's how it is.   I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There ar...

Brent212

Roadie

1089 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Soft bass through aux into surround sound sys

Hi guys, I have a nice sound system but when I played music through it the base was pathetic even with bass booster on the system and Spotify. Figured out you have to turn bass booster down to 0 on audio effects to fix it, on the app. I have a Samsun...

Newbie

Hi guys, I have a nice sound system but when I played music through it the base was pathetic even with bass booster on the system and Spotify. Figured out you have to turn bass booster down to 0 on...

937 Views

0 replies

2 likes

  • 937 Views
  • 0 replies
  • 2 likes

Solved!! Local Files -- Album Art

Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubuntu, but I get the generic album art on Android. Any ...

Visitor

Cannot figure this out. I've tried various tag editors, iTunes, various image sizes. No matter what I do, I cannot get embedded album art to work on the mobile side. It works fine on Windows or Ubunt...

jessieLmiller

Newbie

35035 Views

26 replies

0 likes

  • 35035 Views
  • 26 replies
  • 0 likes

Artist View Under Collection Sorts by "The"

Similar to a problem I posted about in the Web player, in the new Collection view, artists that begin with "The" are sorted by "The" under "T". This is bad, and seems to be a simple mistake in coding (since other artist views ignore "The" when sortin...

Roadie

Similar to a problem I posted about in the Web player, in the new Collection view, artists that begin with "The" are sorted by "The" under "T".  This is bad, and seems to be a simple mistake in ...

571 Views

0 replies

1 likes

  • 571 Views
  • 0 replies
  • 1 likes

Some tracks will not play

Hi...premium user here. Since moving to a new phone (Sgs3 to Sgs4) Spotify just refuses to work well. Playlists that worked fine for me previously now just show add though the track is playing but there's no sound. (Both on and offline). On some trac...

Newbie

Hi...premium user here. Since moving to a new phone (Sgs3 to Sgs4) Spotify just refuses to work well. Playlists that worked fine for me previously now just show add though the track is playing but ...

eefzelf

Newbie

807 Views

2 replies

0 likes

  • 807 Views
  • 2 replies
  • 0 likes

Upgrade not working

No matter what I do, it still says I'm not a premium member. I've upgraded, paid, logged in and out and still no luck.

Newbie

No matter what I do, it still says I'm not a premium member. I've upgraded, paid, logged in and out and still no luck.

Taylor

Community Legend

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes