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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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how can i tell how many tracks i have offline synced?

hello where in the spotify android app does it tell me- how much data (in GB or MB) is used- how many tracks out of the allowed 3,333 tracks i have synced? as for data, i can use a file explorer to see that, ok, but it would be nice to have it in the...

Gig Goer

hello   where in the spotify android app does it tell me - how much data (in GB or MB) is used - how many tracks out of the allowed 3,333 tracks i have synced?   as for data, i can us...

royal23

Gig Goer

1828 Views

2 replies

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No sound on htc one s

DescriptionPlease describe the problemNo sound when playing spotify. What are the steps you took to get to the error/issue?(We need to know what you are doing so we can do the exact same to try and get the same error)1. Entered Spotify app2. Found an...

Regular

  Description Please describe the problem No sound when playing spotify.   What are the steps you took to get to the error/issue? (We need to know what you are doing so we can d...

thebeauti

Casual Listener

1711 Views

7 replies

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Spotify listening via aux in car

Hi,I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would ring the first person in my call list and immediately ha...

Newbie

Hi, I have just tried to listen to Spotify via the headphone (aux) port in my Car Stereo. The problem being that it would immediately skip songs, before even starting to play them and then would rin...

ChromeSkull

Casual Listener

1072 Views

1 replies

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Solved!! Premium user in Korea. after Factory Reset - can no longer download the phone app

I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help

Casual Listener

I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)  and now when I try to download the ap...

Peter__

Community Legend

685 Views

1 replies

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This Track is Not Available - LG Optimus L9

Hi- I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out. When I highlight the track a message pops up at the bottom of my phone's screen s...

Newbie

Hi-   I just created a new playlist with 20 or so songs and noticed that when I try and download the songs to my SD Card on my phone several of the tracks are grayed out.  When I highligh...

ninaj

Casual Listener

512 Views

1 replies

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spotify app wont work on my zte android !

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Newbie

I previously bought a new android phone & downloaded the app no problem. But the app is just a blank screen. I uninstalled and reinstalled like 5x but nothing! What can I do? Help?!

Peter__

Community Legend

834 Views

1 replies

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Volume goes max when skipping or ffwd-ing through songs with EQ on

I am using V 0.5..11.4 (0.7.1.582.g77685925) on a Galaxy Nexus phone with Android 4.2.1. I have downloaded some playlists with "extreme quality" setting. When I have the EQ/Audio Effects switched on (no matter which profile I use) and ffwd through a ...

Newbie

I am using V 0.5..11.4 (0.7.1.582.g77685925) on a Galaxy Nexus phone with Android 4.2.1. I have downloaded some playlists with "extreme quality" setting.    When I have the EQ/Audio Effec...

vinni

Casual Listener

5219 Views

11 replies

6 likes

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spotify on HTC Desrire S

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, and reinstalled, always the same; it just will not s...

Casual Listener

I have an HTC Desire S, running Android 2.3.5 (which is the newest version available), and on Monday?, when Spotify updated itself, it will no longer start. I have uninstalled the app 3 or 4 times, a...

270 Views

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Spotify crash at startup on my Phone (empty screen)

Hello, Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open the left panel. If I click it the panel opens but it is also empty....

Casual Listener

Hello,    Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open...

Manne

Casual Listener

1170 Views

4 replies

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downloads becoming undownloaded?????

Hi, When I download a playlist onto my Samsung Galaxy siii it will work absolutely fine. Then say a week later everything is undownloaded and says tracks unavailable and that I need to re download the playlists. I have not restarted my phone or anyth...

Newbie

Hi,   When I download a playlist onto my Samsung Galaxy siii it will work absolutely fine. Then say a week later everything is undownloaded and says tracks unavailable and that I need to re do...

JayWhite9

Newbie

538 Views

2 replies

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starred tracks playlist stuck on "loading"

Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, only starred seems affected. Thanks!

Casual Listener

Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, onl...

JJR

Casual Listener

395 Views

1 replies

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Android app skipping every other song

This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back.This is very frustrating as I can never just let a ...

Newbie

This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back....

brittgords

Casual Listener

966 Views

5 replies

2 likes

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Inability to access offline on my Android Smartfone

I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a bug in the system as I have been a Premium account ...

Newbie

I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a ...

Peter__

Community Legend

324 Views

1 replies

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Solved!! How to see the queue?

How do I see the queue in the android app? I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell. I looked at the forum but didn't see any threads talking about this.

Regular

How do I see the queue in the android app?   I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell.   I looked a...

annoyedwthis

Newbie

213082 Views

15 replies

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Release Notes - Spotify for Android 0.5.11.4

What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.

Spotify Legend

What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.

Goodman

Spotify Legend

2457 Views

8 replies

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Exit app

I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to.I don't use the Sync function and it annoys me enormously to see thisDevices└ I 9300on my computer. The user should not need to go to the...

Music Fan

I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to. I don't use the Sync function and it annoys me enormously to see this Devices └ I ...

413 Views

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Android App
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Lost my download playlist [spanish]

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano. Tengo spotify premium y un terminal android htc desire s , el problema es que descargo li...

Newbie

Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano.   Tengo spotify premium y un te...

sergiol

Casual Listener

329 Views

1 replies

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kindle hd - share icons missing

Just purchased a new Kindle Fire HD. Downloaded Spotify from AmazonStore. I can't locate the share icon anywhere. Does anyone know if this feature is available or is it not enabled? Really miss the one touch capability to message or email song detail...

Newbie

Just purchased a new Kindle Fire HD. Downloaded Spotify from AmazonStore. I can't locate the share icon anywhere. Does anyone know if this feature is available or is it not enabled? Really miss the o...

plgeho

Newbie

773 Views

1 replies

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One song does not play when downloaded. Then others songs won’t play offline!

After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, it does not play. Others songs will play normally bu...

Casual Listener

After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, i...

370 Views

0 replies

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Songs stop playing despite wireless connection

Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when playing shuffle or radio, sometimes the minutes/pl...

Casual Listener

Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when...

Liam

Community Legend

287 Views

1 replies

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