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Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Hello, Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open the left panel. If I click it the panel opens but it is also empty....
Hello, Spotify is not working on my phone. When I click the icon the app starts but it displays an empty screen with only the name 'Spotify' on top. I can also see the button to open...
Casual Listener
1160 Views
4 replies
0 likes
Hi, When I download a playlist onto my Samsung Galaxy siii it will work absolutely fine. Then say a week later everything is undownloaded and says tracks unavailable and that I need to re download the playlists. I have not restarted my phone or anyth...
Hi, When I download a playlist onto my Samsung Galaxy siii it will work absolutely fine. Then say a week later everything is undownloaded and says tracks unavailable and that I need to re do...
Newbie
525 Views
2 replies
0 likes
Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, only starred seems affected. Thanks!
Cant access my starred tracks playlist at all. Only shows that it is constantly loading. I just updated to latest version last night. Running on HTC Rezound. Can access other playlists just fine, onl...
Casual Listener
382 Views
1 replies
0 likes
This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back.This is very frustrating as I can never just let a ...
This only seemed to happen since the last update - on my Android app (Galaxy S2) Spotify plays one song then always skips the next, so I can only listen to every other song unless I manually go back....
Casual Listener
942 Views
5 replies
2 likes
I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a bug in the system as I have been a Premium account ...
I have a premium account and Spotify tells me this but my Android SmartPhone says my licence to listen offline has now expired please go online to renew it. How do I renew this licence or is there a ...
Community Legend
308 Views
1 replies
0 likes
How do I see the queue in the android app? I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell. I looked at the forum but didn't see any threads talking about this.
How do I see the queue in the android app? I can add songs to the queue but can't find them afterwards if I want to delete them from the queue and that annoys me as hell. I looked a...
Newbie
213003 Views
15 replies
0 likes
What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.
What's new in this version: - Fixed: An occasional problem that could remove offline playlists from the device.
Spotify Legend
2418 Views
8 replies
2 likes
I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to.I don't use the Sync function and it annoys me enormously to see thisDevices└ I 9300on my computer. The user should not need to go to the...
I know that Android does not require an app to exit but I still wish that I had the option to do so if I want to. I don't use the Sync function and it annoys me enormously to see this Devices └ I ...
396 Views
0 replies
0 likes
Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano. Tengo spotify premium y un terminal android htc desire s , el problema es que descargo li...
Hola lo primero pedir perdon por escribir en castellano , no hablo nada de ingles , pero me han dicho que en este foro hay usuarios que contestan en castellano. Tengo spotify premium y un te...
Casual Listener
326 Views
1 replies
0 likes
Just purchased a new Kindle Fire HD. Downloaded Spotify from AmazonStore. I can't locate the share icon anywhere. Does anyone know if this feature is available or is it not enabled? Really miss the one touch capability to message or email song detail...
Just purchased a new Kindle Fire HD. Downloaded Spotify from AmazonStore. I can't locate the share icon anywhere. Does anyone know if this feature is available or is it not enabled? Really miss the o...
Newbie
760 Views
1 replies
0 likes
After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, it does not play. Others songs will play normally bu...
After many hours of trouble shooting, due to downloaded songs and playlists sometimes not playing , it seems that whenever I download this one track/song to my Samsung Droid Charge (Android) phone, i...
364 Views
0 replies
0 likes
Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when playing shuffle or radio, sometimes the minutes/pl...
Songs will simply pause for no reason despite being on a really strong wireless connection. Not buffering, because I have to go back in the app and hit play every single time it does this. Also. when...
Community Legend
269 Views
1 replies
0 likes
Hi! I am really having trouble with Spotify today. when I log into spotify, it just stays "logging in" forever. It's been almost a half an hour and it's still logging in. What's up with my spotify?How can I fix this problem. It's really frustrating!
Hi! I am really having trouble with Spotify today. when I log into spotify, it just stays "logging in" forever. It's been almost a half an hour and it's still logging in. What's up with my spotify? ...
Not applicable
357 Views
2 replies
0 likes
hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few days, the download speeds have slowed considerably...
hi everyone. I signed up for spotify a couple of weeks ago, I've been using the spotify app on my Android phone. At first download speeds were great whether over wifi or using 3g. Within the last few...
Community Legend
399 Views
1 replies
0 likes
My android app somehow got stuck on the metal genre. I have maybe 20 metal tracks starred on my playlist (of ~2500 total). I'm selecting the playlist with all my starred tracks, but it keeps playing metal. Any way to reset?
My android app somehow got stuck on the metal genre. I have maybe 20 metal tracks starred on my playlist (of ~2500 total). I'm selecting the playlist with all my starred tracks, but it keeps playing ...
315 Views
0 replies
0 likes
Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to transer music to both using the technique Helloworld124 posted. Bu...
Is there a way to listen to music from my internal sd card and external sd card at the same time? Meaning I want to listen on my phone to both sd cards at the same time. I know how to ...
Community Legend
1679 Views
2 replies
0 likes
Spotify ne se connecte pas à internetJe n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une playlist. ça fait + d'une semaine que ça dure, j'ai un ...
Spotify ne se connecte pas à internet Je n'arrive plus à lire mes playlist depuis mon samsung S2. même problème sur galaxy tab. Un écran vide apparait quand je veux rentrer dans un dossier ou une ...
267 Views
0 replies
0 likes
Some of my favorite albums, in particular albums on Hollywood Records have disappearedin search ! Has anyone else noticed this??Demi Lovato - Don't ForgetBridgit Mendler - Hello My Name is...
Some of my favorite albums, in particular albums on Hollywood Records have disappearedin search ! Has anyone else noticed this?? Demi Lovato - Don't Forget Bridgit Mendler - Hello My Name is...
435 Views
0 replies
0 likes
hi, I can not sync my SGS2 Galaxy with new Android 4.1.2. JellyBean anymore with latest desktop version of spotify....it used to work perfectly before...I don´t know if it´s an issue with new spotify desktop version or new Android version. I read tro...
hi, I can not sync my SGS2 Galaxy with new Android 4.1.2. JellyBean anymore with latest desktop version of spotify....it used to work perfectly before...I don´t know if it´s an issue with ne...
Casual Listener
3430 Views
7 replies
0 likes
I have a Spotify premium account. One of the playlists I have on my account, I do not want to be available on my mobile device (Samsung Skyrocket SII). How would I do this?
I have a Spotify premium account. One of the playlists I have on my account, I do not want to be available on my mobile device (Samsung Skyrocket SII). How would I do this?
Regular
631 Views
2 replies
0 likes
