Ford sync problem

[steven2030]

Can anyone tell me how to fix Spotify playing through sync in my transit custom, basically it was working fine until lately, sync finds the app no problem but when I click on it to start it doesn't! Ive tried master reset, I've also pulled the fuse to reset sync but no joy, phone and texts still work just not Spotify! Doing my head in having to listen to rubbish radio stations!!
Thanks

[John_Madden]

Are you connecting through bluetooth or USB?

[steven2030]

Its connected through Bluetooth,
Thanks

[gbdh]

It's an ongoing problem with spotify...been like this for quite a while now. Spotify had an update and since then it's been pretty much useless. There's lots of us Ford drivers with the same problem but there doesn't seem to be much of a response from spotify other than its under investigation.

[John_Madden · Accepted solution]

Hey Steven,

It is an ongoing problem with the Ford Sync Applink and the new update to spotify. I would recommend checking out these links: https://support.spotify.com/uk/using_spotify/play_on_stereo_tv_car/ford/

https://community.spotify.com/t5/Help-Android/Disable-Ford-Applink-with-spotify/td-p/1364662

If there are any further questions that are not covered in these links or that you are uncertain of, please do not hesitate to ask!

Thanks,

StevenMadden