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No lossless option

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No lossless option

 

Plan

Family/Premium

Country

UK 

Device

S24 Ultra, Windows 11 Desktop, Fiio M11+

Operating System

Android 15

Windows 11

Android 10

 

My Question or Issue

 

I don't have the new Lossless option on any of my devices.  App has been updated to the latest on all, still not there. 

 

Your own AI help System said it should be on Family Premium yet I am not seeing it.

 

Yes I am looking in the right place, where you change the quality,  the highest I have is 'Very High' which is  not new. 

Reply
140 Replies

PLEASE, WE WANT LOSSLESS AUDIO QUALITY IN SOUTH AMERICAN COUNTRIES like Peru, Argentina, Chile, etc. It feels truly DISRESPECTFUL to always keep excluding us from features that are already standard elsewhere. We deserve the same listening experience as any other region.

Plan

Premium

Country

Korea

Device

JBL l42ms

Operating System

Android, Windows 10)

 

My Question or Issue

Does the JBL l42ms speaker support Spotify Connect lossless sound quality?
I'm currently using a speaker, but I can't use lossless sound quality yet

Aun no ha llegado a Chile deberia llegar en este mes no es asi o eeberia tener mas paciencia?

Please advice if and when I can expect loosless Spotify at NAD AMP 2

NAD AMP 1 I mean

The official announcement said that we will get lossless audio in October, today is November 3rd and lossless is still not available 

Plan

Premium

Country

Argentina 

Device

Samsung Galaxy Note 9

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Hello @Roadieroundup!

 

Thanks for reaching out to the Spotify Community. Spotify is still progressively rolling out this feature to every account, so it may take some time for your to have access to it. In the meantime, make sure to keep your app updated so you don't miss it.

 

Hope this helps and have a nice day!

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Already NOVEMBER and option nowhere to be found on any of my devices. 

I was about to make the same complaint. I'm in Brazil and the promise was to get lossless in October, period. You had a whole big month to release the update, but refused to do so. Very disappointed.

Essa empresa não está dando a mínima a quem a prestigia, pois na bastasse ter anunciado o Lossless  há mais de 4 anos, ao confirmar deixa o usuário premium mais de dois meses esperando e nada acontece. Vergonha essa atitude.

Thanks for all the information so far. I have the lossless option on my Premium Family account. Yay. My question is will I keep lossless if I switch to Basic family package? TIA

Buenas tardes:

Tengo una consulta para hacerles. Vivo en Argentina y tengo la versión de Spotify para Windows (64 bits) - 1.2.75.510.g8f748905. No me aparece la opción sin perdidas en la "Preferencias" - "Calidad del audio". Necesito saber como puedo solucionar el problema. Gracias!

Captura de pantalla 2025-11-04 143131.png

I'm a Spotify beta tester and I've been subscribed for over 11 years, never missing a payment. Still no lossless.

No está disponible en LATAM y parece no haber planes para que lo esté en un futuro cercano. Hay que seguir insistiendo en redes!!!

I'm in El Salvador my app is updated (version: 9.0.90.1229), I pay a Spotify Duo plan, my phone is a Pixel 7 Pro running Android 16 and I still don't see the lossless option. I already try the basics, restarting my phone, clearing the app cache, uninstalling and reinstalling and still no Lossless option. Please help. 

I'm in Chile and in a family plan for over ~4 years and still no lossless option, even using the beta and alpha app on android and iOS, do we have to wait like another 7 years to get lossless to south america? how the most anticipated feature can't rollout globally like the playlist mix and DJ, and i think i got those when they came out.

 

Plan

Premium

Country

Egypt

Device

Honor Magic 6

Operating System

Android 14/Windows 11

 

My Question or Issue

Hi everyone,

I’ve recently encountered an issue where I no longer see the option for lossless audio in the quality settings of Spotify. My app is updated to the latest version, but despite this, I’m unable to find the lossless music option either on the mobile app or the desktop player.

I’ve tried logging out and logging back in, as well as reinstalling the app, but the issue persists. Has anyone else experienced this? Any suggestions on how to fix it?

Thanks in advance for any help!

What about in our account that is based in the Philippines? Im currently travelling in the US and do not see the lossless option

Spotify's Lossless quality is 24-bit/44.1 kHz.  True Hi Res Lossless is 24-bit/96 kHz to  24-bit/192 kHz.  Will Spotify offer the Hi Res option?

I currently have a Premium (old version) and would like to have Lossless Quality available without all the extras. I am a single user and have no use for the add on features. What can I do to achieve this?

Country

South Africa

 

Device

Dell Laptop and Honor 400 smartphone

Operating System

Windows 10 and Android

 

My Question or Issue

Getting Lossless Playback Music Quality without any other features on Premium Platinum

 

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